Hatco SRG-1-EXT Installation Manual

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WARNING

ADVERTENCIA

AVERTISSEMENT

(see page 2)

™

SERV-RITE

Portable Shelves and Buffet Warmers

SRB, SRBW, SRG, SRGBW, SRSS, and

SRSSBW Series

Installation and Operating Manual

P/N 07.04.435.00

Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.

No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.

Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.

© 2012 Hatco Corporation

CONTENTS

NOTICE

CAUTION

WARNING

24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling [phone].

Important Owner Information ..............................................2

Introduction...........................................................................2

Important Safety Information...............................................3

Model Description.................................................................4

Model Designation................................................................5

Specifications........................................................................5

Plug Configurations ............................................................5

Electrical Rating Chart — SRB and SRG Series ...............5

Electrical Rating Chart — SRSS Series.............................6

Dimensions — SRB Series ................................................6

Dimensions — SRG and SRSS Series ..............................7

Installation.............................................................................8

General...............................................................................8

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label located on the bottom of the unit). Please have this
information available when calling Hatco for service assistance.

Model No. ________________________________________

Serial No. ________________________________________

Voltage __________________________________________

Date of Purchase __________________________________

Register your unit!

Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at

www.hatcocorp.com, select the Parts & Servicepull-down

menu, and click on “Warranty Registration”.

Operation...............................................................................9

General...............................................................................9

Changing the Setpoint Temperature ................................10

Locking/Unlocking the Digital Temperature Control .........10

Maintenance ........................................................................11

General .............................................................................11

Cleaning............................................................................11

Cleaning the Stone Surface..............................................11

Replacing the Heat Lamps...............................................12

Troubleshooting Guide ......................................................13

Options and Accessories...................................................14

Limited Warranty.................................................................15

Authorized Parts Distributors............................Back Cover

Business 8:00
Hours: Central Standard Time (C.S.T.)

Telephone: [phone]

E-mail: [e-mail]

Fax: [phone] (Parts and Service)

Additional information can be found by visiting our web site at
www.hatcocorp.com.

AM to 5:00 PM

(Summer Hours: June to September –
8:00

AM to 5:00 PM C.S.T.

Monday through Thursday
8:00

AM to 2:30 PM C.S.T. Friday)

[phone] (International)

INTRODUCTION

Hatco Serv-Rite™ Portable Shelves and Buffet Warmers are
designed to keep prepared foods at optimum serving
temperatures without affecting quality. They are perfect for self­serve buffet areas and customer serving points. All Serv-Rite
warmers feature a thermostatically-controlled heated shelf.
SRBW, SRGBW, and SRSSBW models feature an overhead
halogen heat lamp.

Hatco Serv-Rite Portable Shelves and Buffet Warmers are
products of extensive research and field testing. The materials
used were selected for maximum durability, attractive
appearance, and optimum performance. Every unit is inspected
and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating
instructions for Hatco Serv-Rite warmers. Hatco recommends
all installation, operating, and safety instructions appearing in
this manual be read prior to installation or operation of the
Serv-Rite warmer.

Safety information that appears in this manual is identified by
the following signal word panels:

WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to
personal injury.

2

Form No. SRM-0712

IMPORTANT SAFETY INFORMATION

WARNING

NOTICE

CAUTION

WARNING

Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.

• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by Hatco, an Authorized
Hatco Service Agent, or a person with similar
qualifications.

• Never overload extension cord. Use heavy duty, three­wire extension cord only. Make sure current carrying
capacity of extension cord complies with electrical
rating of unit.

• Do not steam clean or use excessive water on the unit.

• This unit is not “jet-proof” construction. Do not use jet­clean spray to clean this unit.

• Do not clean the unit when it is energized or hot.

• Do not allow liquids to spill into the unit.

• Do not fill SRB and SRBW models with water. They are
dry heat units only, not steam table units.

• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.

FIRE HAZARD: Locate the unit a minimum of 1″ (25 mm)
from combustible walls and materials. If safe distances are
not maintained, combustion or discoloration could occur.

Use only low pressure halogen light/heat lamps that meet
or exceed National Sanitation Foundation (NSF) standards
and are specifically designed for food holding areas.

Make sure food product has been heated to the proper
food-safe temperature before placing on the unit. Failure
to heat food product properly may result in serious health
risks. This unit is for holding preheated food product only.

Make sure all operators have been instructed on the safe
and proper use of the unit.

This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.

This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.

This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at 800-558­0607 or 414-671-6350; fax [phone]; or International fax
414-671-3976.

BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.

Locate unit at the proper counter height in an area that is
convenient for use. Location should be level to prevent unit
or its contents from falling accidentally and strong enough
to support the weight of the unit and contents.

Make sure to clean and sanitize the heated stone shelves
properly after using abrasives to deep clean the surface
and before placing food product on unit.

Do not lay unit on the side with the control panel or damage
to the unit could occur.

Use non-abrasive cleaners and cloths on glass and metal
surfaces. Abrasive cleaners and cloths could scratch the
finish of the unit, marring its appearance and making it
susceptible to soil accumulation.

Do not slide pans across glass surface, use rough­bottomed pans, or drop anything on glass surface.
Scratching or breakage may occur. Damage to glass
surface or breakage of glass caused by misuse is not
covered under warranty.

Do not place anything on top of glass sneeze guard. It is
not designed to be a weight-bearing component.

Do not attempt to install glass sneeze guard alone.
Installation of glass sneeze guard is a two-person job.

Do not move unit by lifting or pulling by the sneeze guard.
Do not touch halogen heat lamps with bare skin. Oils from

the skin will cause premature failure of the lamps.

Form No. SRM-0712

3

MODEL DESCRIPTION

Heated Glass
Surface = SRGBW-1

Heated Stone
Surface = SRSSBW-1

Heated Glass

Surface = SRG-1

Heated Stone

Surface = SRSS-1

All Models

All Hatco Serv-Rite™ Portable Shelves and Buffet Warmers are
ideal for self-serve buffet areas and customer serving points.
Each is equipped with a removable utensil tray and is designed
to hold hot food at safe serving temperatures. They feature a
thermostatically-controlled heated shelf, durable stainless steel
construction, sturdy aluminum extrusions, and a 6′ (1829 mm)

power cord with plug. Units are available in several Designer

colors as well as Gloss and Plated finishes.

NOTE: Buffet Warmer models are available with clear glass

sneeze guards or optional smoked glass sneeze guards.
Refer to theOPTIONS ANDACCESSORIES section for
all available options and accessories.

Model SRB-1

The Serv-Rite Base (SRB) is a portable heated shelf. It is
designed to hold either one full-size, two half-size, or three third­size steam table pans up to 2-1/2″ (64 mm) deep. The SRB-1 is
shipped from the factory fully assembled and ready for use.

Model SRB-1

Model SRBW-1

The Serv-Rite Buffet Warmer (SRBW) is a heated shelf with
overhead halogen heat lamps and a glass sneeze guard. It is
designed to hold either one full-size, two half-size, or three
third-size steam table pans up to 2-1/2″ (64 mm) deep. The
SRBW-1 requires installation of the glass sneeze guard before
it is ready for use.

Model SRG-1

The Serv-Rite Glass Shelf (SRG) is a portable heated glass
shelf. The SRG-1 is shipped from the factory fully assembled
and ready for use.

Model SRSS-1

The Serv-Rite Stone Shelf (SRSS) is a portable heated stone
shelf. The SRSS-1 is shipped from the factory fully assembled
and ready for use.

NOTE: Stone surfaces are a simulated stone solid surface.

Model SRG-1 and SRSS-1

Model SRGBW-1

The Serv-Rite Glass Shelf Buffet Warmer (SRGBW) is a heated
glass shelf with overhead halogen heat lamps and a glass
sneeze guard. The SRGBW-1 requires installation of the glass
sneeze guard before it is ready for use.

Model SRSSBW-1

The Serv-Rite Stone Shelf Buffet Warmer (SRSSBW) is a
heated stone shelf with overhead halogen heat lamps and a
glass sneeze guard. The SRSSBW-1 requires installation of the
glass sneeze guard before it is ready for use.

NOTE: Stone surfaces are a simulated stone solid surface.

Model SRBW-1

Model SRGBW-1 and SRSSBW-1

NOTE: An extended heated shelf is available for SRG-1,

4

SRSS-1, SRGBW-1, and SRSSBW-1 models. Refer to
the OPTIONS AND ACCESSORIES section for details.

Form No. SRM-0712

Plug Configurations

WARNING

NEMA 5-15P

CEE 7/7 Schuko

BS-1363

AS 3112

S R B - X - E X T

Serv-Rite

B = Heated Shelf

G = Heated Glass Shelf

SS = Heated Stone Shelf

BW = Heated Shelf Buffet Warmer

GBW = Heated Glass Shelf Buffet Warmer

SSBW = Heated Stone Shelf Buffet Warmer

Full-Size Pan Capacity

Extended Heated Shelf

Units are supplied from the factory with an electrical cord and
plug installed. Plugs are supplied according to the application.

ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.

NOTE: Receptacle not supplied by Hatco.

MODEL DESIGNATION

SPECIFICATIONS

Plug Configurations

Electrical Rating Chart — SRB and SRG Series

Model Voltage Watts Amps Plug Configuration Shipping Weight

SRB-1 120 500 4.2 NEMA 5-15P 42 lbs. (19 kg)

230 (CE) 500 2.2 CEE 7/7 Schuko, AS 3112, or BS-1363 42 lbs. (19 kg)

SRBW-1* 120 800 (1100) 6.7 (9.2) NEMA 5-15P 68 lbs. (31 kg)

230 (CE) 800 (1100) 3.5 (4.8) CEE 7/7 Schuko, AS 3112, or BS-1363 68 lbs. (31 kg)

SRG-1 120 350 2.9 NEMA 5-15P 35 lbs. (16 kg)

230 (CE) 350 1.5 CEE 7/7 Schuko, AS 3112, or BS-1363 35 lbs. (16 kg)

SRG-1-EXT 120 440 3.7 NEMA 5-15P 37 lbs. (17 kg)

230 (CE) 440 1.9 CEE 7/7 Schuko, AS 3112, or BS-1363 37 lbs. (17 kg)

SRGBW-1* 120 650 (950) 5.4 (7.9) NEMA 5-15P 61 lbs. (28 kg)

230 (CE) 650 (950) 2.8 (4.1) CEE 7/7 Schuko, AS 3112, or BS-1363 61 lbs. (28 kg)

SRGBW-1-EXT* 120 740 (1040) 6.2 (8.7) NEMA 5-15P 63 lbs. (29 kg)

230 (CE) 740 (1040) 3.2 (4.5) CEE 7/7 Schuko, AS 3112, or BS-1363 63 lbs. (29 kg)

The shaded areas contain electrical information for International models only.

* Watt and amp ratings in parentheses are for units with two optional 300 W halogen bulbs. Ratings without parentheses

are for units with the standard two 150 W halogen bulbs.

Form No. SRM-0712

5