Hatco SRG-1 Installation Manual

™

SERV-RITE

Portable Shelves and Buffet Warmers

SRB, SRBW, SRG, and SRGBW Series

Installation and Operating Manual

I&W #07.05.204.00

Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.

No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.

© 2008 Hatco Corporation

CONTENTS

NOTICE

CAUTION

WAR

NING

Important Owner Information...............................i

Introduction ...........................................................i

Important Safety Information ..............................1

Model Description ................................................2

Specifications.......................................................3

Plug Configurations .........................................3

Electrical Rating Chart.....................................3

Dimensions — SRB and SRBW Models .........4

Dimensions — SRG and SRGBW Models......4

Installation ............................................................5

General............................................................5

Operation ..............................................................6

General............................................................6

Maintenance .........................................................8

Troubleshooting Guide........................................9

Accessories........................................................10

Hatco Limited Warranty.....................................11

Authorized Parts Distributors ...........Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number (located
on the bottom of the unit), voltage, and purchase
date of your Serv-Rite™ unit in the spaces below.
Please have this information available when calling
Hatco for service assistance.

Model No. ________________________________

Serial No. ________________________________

Voltage __________________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

Telephone: [phone]

Fax: [phone] (Parts and Service)

Changing the Setpoint Temperature................7

Locking/Unlocking the Digital Temperature

Control...........................................................7

General............................................................8

Cleaning...........................................................8

Replacing the Heat Lamps ..............................8

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)

[phone] (International)

Date of Purchase __________________________

INTRODUCTION

Hatco Serv-Rite Portable Shelves and Buffet
Warmers are designed to keep prepared foods at
optimum serving temperatures without affecting
quality. They are perfect for self-serve buffet areas
and customer serving points. All Serv-Rite warmers
feature a thermostatically-controlled heated shelf.
Some models feature an overhead halogen heat
lamp as well.

Hatco Serv-Rite Portable Shelves and Buffet
Warmers are products of extensive research and
field testing. The materials used were selected for
maximum durability, attractive appearance, and
optimum performance. Every unit is inspected and
tested thoroughly prior to shipment.

This manual provides the installation, safety, and
operating instructions for Hatco Serv-Rite warmers.
Hatco recommends all installation, operating, and
safety instructions appearing in this manual be read
prior to installation or operation of the Serv-Rite
warmer.

24 Hour 7 Day Parts and Service
Assistance available in the
United States and Canada
by calling [phone].

Additional information can be found by visiting our
web site at www.hatcocorp.com.

Safety information that appears in this manual is
identified by the following signal word panels:

WARNING indicates a hazardous situation
which, if not avoided, could result in death or
serious injury.

CAUTION indicates a hazardous situation which,
if not avoided, could result in minor or moderate
injury.

NOTICE is used to address practices not related
to personal injury.

i

Form No. SRM-0608

IMPORTANT SAFETY INFORMATION

WARNING

NOTICE

CAUTION

WARNING

Read the following important safety information before using this equipment to avoid
serious injury or death and to avoid damage to equipment or property.

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical
outlet of the correct voltage, size, and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine and install the proper voltage and
size electrical outlet.

• Unplug the power cord or turn the power OFF
at the fused disconnect switch/circuit
breaker and allow the unit to cool before
performing any maintenance or cleaning.

• DO NOT submerge or saturate with water.
Unit is not waterproof. Do not operate if unit
has been submerged or saturated with water.

• Unit is not weatherproof. Locate the unit
indoors where the ambient air temperature is
a minimum of 70°F (21°C).

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or
worn.

• Do not attempt to repair or replace a damaged
power cord. The cord must be replaced by
Hatco, an Authorized Hatco Service Agent, or a
person with similar qualifications.

• Do not steam clean or use excessive water
on the unit.

• This unit is not “jet-proof” construction. Do
not use jet-clean spray to clean this unit.

• Do not clean the unit when it is energized or hot.

• Do not allow liquids to spill into the unit.

• Do not fill SRB and SRBW models with water.
They are dry heat units only, not steam table
units.

• Use only Genuine Hatco Replacement Parts
when service is required. Failure to use
Genuine Hatco Replacement Parts will void
all warranties and may subject operators of
the equipment to hazardous electrical
voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment.

FIRE HAZARD: Locate the unit a minimum of 1″
(25 mm) from combustible walls and materials. If
safe distances are not maintained, combustion
or discoloration could occur.

Use only low pressure halogen light/heat lamps
that meet or exceed National Sanitation
Foundation (NSF) standards and are specifically
designed for food holding areas.

Make sure food product has been heated to the
proper food-safe temperature before placing on
the unit. Failure to heat food product properly
may result in serious health risks. This unit is for
holding preheated food product only.

This unit must be serviced by qualified
personnel only. Service by unqualified
personnel may lead to electric shock or burn.

This unit has no “user-serviceable” parts. If
service is required on this unit, contact an
Authorized Hatco Service Agent or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax [phone]; or International
fax [phone].

BURN HAZARD: Some exterior surfaces on the
unit will get hot. Use caution when touching
these areas.

Locate the unit at the proper counter height in an
area that is convenient for use. The location
should be level to prevent the unit or its contents
from falling accidentally and strong enough to
support the weight of the unit and contents.

Do not lay unit on the side with the control panel
or damage to the unit could occur.

Use non-abrasive cleaners only. Abrasive
cleaners could scratch the finish of the unit,
marring its appearance and making it
susceptible to soil accumulation.

Do not slide pans across glass surface, use
rough-bottomed pans, or drop anything on glass
surface. Scratching or breakage may occur.
Damage to glass surface or breakage of glass
caused by misuse is not covered under
warranty.

Do not place anything on top of the glass sneeze
guard. It is not designed to be a weight-bearing
component.

Do not attempt to install the glass sneeze guard
alone. Installation of the glass sneeze guard is a
two-person job.

Form No. SRM-0608

1

MODEL DESCRIPTION

All Models

All Hatco Serv-Rite™ Portable Shelves and Buffet
Warmers are ideal for self-serve buffet areas and
customer serving points. Each is equipped with a
removable utensil tray and is designed to hold hot
food at safe serving temperatures. They feature a
thermostatically-controlled heated shelf, durable
stainless steel construction, sturdy polished aluminum
extrusions, and a 6′ (1829 mm) power cord with plug.

Model SRB-1

The Serv-Rite Base (SRB) is a portable heated
shelf. It is designed to hold either one full-size, two
half-size, or three third-size steam table pans up to
2-1/2″ (64 mm) deep. The SRB-1 is shipped from
the factory fully assembled and ready for use.

Model SRG-1

The Serv-Rite Glass Shelf (SRG) is a portable
heated glass shelf. The SRG-1 is shipped from the
factory fully assembled and ready for use.

Figure 3. Model SRG-1

Model SRGBW-1

The Serv-Rite Glass Shelf Buffet Warmer (SRGBW)
is a heated glass shelf with overhead halogen heat
lamps and a glass sneeze guard. The SRGBW-1
requires installation of the glass sneeze guard
before it is ready for use.

Figure 1. Model SRB-1

Model SRBW-1

The Serv-Rite Buffet Warmer (SRBW) is a heated
shelf with overhead halogen heat lamps and a glass
sneeze guard. It is designed to hold either one full­size, two half-size, or three third-size steam table
pans up to 2-1/2″ (64 mm) deep. The SRBW-1
requires installation of the glass sneeze guard
before it is ready for use.

Figure 4. Model SRGBW-1

Figure 2. Model SRBW-1

2

Form No. SRM-0608

WARNING

NEMA 5-15P

CEE 7/7 Schuko

BS-1363

SPECIFICATIONS

Plug Configurations

Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the application (see Figure 5).

ELECTRIC SHOCK HAZARD: Plug unit into a
properly grounded electrical outlet of the correct
voltage, size, and plug configuration. If the plug
and receptacle do not match, contact a qualified
electrician to determine and install the proper
voltage and size electrical outlet.

NOTE: Receptacle not supplied by Hatco.

Electrical Rating Chart

Model Voltage Watts Amps Plug Configuration Shipping Weight

SRB-1 120 500 4.2 Nema 5-15P 42 lbs. (19 kg)

230 (CE) 500 2.2 CEE 7/7 Schuko 42 lbs. (19 kg)
230 (CE) 500 2.2 BS-1363 42 lbs. (19 kg)

Figure 5. Plug Configurations

SRBW-1 120 1100 9.2 Nema 5-15P 68 lbs. (31 kg)

230 (CE) 1100 4.8 CEE 7/7 Schuko 68 lbs. (31 kg)
230 (CE) 1100 4.8 BS-1363 68 lbs. (31 kg)

SRG-1 120 350 2.9 Nema 5-15P 35 lbs. (16 kg)

230 (CE) 350 1.5 CEE 7/7 Schuko 35 lbs. (16 kg)
230 (CE) 350 1.5 BS-1363 35 lbs. (16 kg)

SRGBW-1 120 950 7.9 Nema 5-15P 61 lbs. (28 kg)

230 (CE) 950 4.1 CEE 7/7 Schuko 61 lbs. (28 kg)
230 (CE) 950 4.1 BS-1363 61 lbs. (28 kg)

The shaded areas contain electrical information for Export models only.

Form No. SRM-0608

3