Hatco MVW-12-4 Installation Manual

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Mini Vertical Warmer

Mini présentoir vertical chauffant

MVW Series • Série MVW

Installation and Operating Manual

Manuel d'installation et d'utilisation

Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.

P/N 07.04.723.00

English = p 2

No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.

Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.

Français = p 12

© 2016 Hatco Corporation

NOTICE

CAUTION

WARNING

24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.

CONTENTS

English

Important Owner Information ..............................................2

Introduction...........................................................................2

Important Safety Information...............................................3

Model Description.................................................................4

All Models ............................................................................4

Model Designation................................................................4

Specifications........................................................................5

Plug Configuration ...............................................................5

Electrical Rating Chart .........................................................5

Dimensions ..........................................................................5

Installation.............................................................................6

General ................................................................................6

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label located on the back of the unit). Please have this
information available when calling Hatco for service assistance.

Model No. ________________________________________

Serial No. ________________________________________

Voltage __________________________________________

Date of Purchase __________________________________

Operation...............................................................................7

General ................................................................................7

Maintenance ..........................................................................8

General ................................................................................8

Daily Cleaning......................................................................8

Troubleshooting Guide ........................................................9

Options and Accessories.....................................................9

Limited Warranty.................................................................11

Authorized Parts Distributors............................Back Cover

Business
Hours: 7:00

Telephone: [phone]

E-mail: [e-mail]

AM to 5:00 PM Central Standard Time (CST)

(Summer Hours: June to September—
7:00

AM to 5:00 PM CST Monday–Thursday

7:00

AM to 4:00 PM CST Friday)

Register your unit!

Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.

INTRODUCTION

Hatco Mini Vertical Warmers are specially designed to hold pre­heated, non-hazardous, packaged snack foods at point-of-sale
locations. The small footprint of the unit allows placement of the
unit in a variety of locations.

Available wall-mounting and multi-unit installation options
provide additional installation flexibility.

Hatco Mini Vertical Warmers are products of extensive research
and field testing. The materials used were selected for
maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly prior
to shipment.

This manual provides the installation, safety, and operating
instructions for Mini Vertical Warmers. Hatco recommends all
installation, operating, and safety instructions appearing in this
manual be read prior to installation or operation of a unit.

Additional information can be found by visiting our web site at
www.hatcocorp.com.

Safety information that appears in this manual is identified by
the following signal word panels:

WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to
personal injury.

2

Form No. MVWM-1116

nglish

WARNING

NOTICE

CAUTION

E

IMPORTANT SAFETY INFORMATION

Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.

• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).

• Do not clean unit when it is energized or hot.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jet­clean spray to clean this unit.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair a damaged power cord.

• Replace power cord and jumper power cord with Hatco
Replacement Parts only (02.18.757.00 and 02.18.756.00).
Unit receptacles intended for use only with other Hatco
MVW family members. Maximum load shall not exceed
1200 watts.

• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.

• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from
combustible walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.

Make sure all operators have been instructed on the safe
and proper use of unit.

This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from unit.

This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.

BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.

Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support weight of unit and contents.

Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.

Do not locate unit in an area subject to excessive
temperatures or grease from grills, fryers, etc. Excessive
temperatures could cause damage to unit.

Do not locate unit in area with excessive air movement
around unit. Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods, air
conditioning ducts, and exterior doors).

Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under the
Hatco warranty. Contact manufacturer of countertop
material for application information.

Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.

IMPORTANT—DO NOT use paper towel or glass cleaner to
clean plastic surfaces. Paper towel and glass cleaner may
scratch the material. Wipe off plastic surfaces using a soft,
clean, water-dampened cloth.

Clean unit daily to avoid malfunctions and maintain
sanitary operation.

Form No. MVWM-1116

3

MODEL DESCRIPTION

Detachable
Power Cord

Dispensing
Area

Flip-Up

Door

Door

Magnet

M V W - X X - X

Mini Vertical Warmer

Heated Cavity Width (inches)

Heated Cavity Height (inches)

All Models

Hatco Mini Vertical Warners are constructed of easy-to-clean
steel, aluminum, and composite materials. Features include a
surround-style blanket heating element, a clear plastic flip-up
door, and a 6′ (1829 mm) detachable power cord. Controls
include a Power I/O (on/off) Switch and a Temperature Control.

Available accessories for the Mini Vertical Warmer include a
wall mount kit, a jumper power cord, and a dispensing insert.
Refer to the OPTIONS ANDACCESSORIES section for
details.

English

Model MVW-12-4

MODEL DESIGNATION

4

Form No. MVWM-1116

nglish

WARNING

NEMA 5-15P

B

A

D

F

G

H

E

C

Front View Side View

Specification Label
on bottom of unit.

E

SPECIFICATIONS

Plug Configuration

Units are supplied from the factory with a detachable electrical
power cord and plug. Plugs are supplied according to the
application.

ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install the proper voltage and size electrical receptacle.

NOTE: The specification label is located on the back of the unit.

See label for serial number and verification of unit
electrical information.

NOTE: Receptacle not supplied by Hatco.

Plug Configuration

Electrical Rating Chart

Model Voltage Watts* Plug Configuration Unit Weight

MVW-12-4 120 150 NEMA 5-15P 12 lbs. (5 kg)

* For multiple unit installations using the accessory jumper power cords, the maximum electrical load shall not exceed 1200 watts

(eight units).

Dimensions

Width

Model

MVW-12-4 6″

(A)

(152 mm)8″(202 mm)

Depth

(B)

Height

(C)

16-7/8″

(427 mm)

Base Width

(D)

5-1/2″

(139 mm)

Base Depth

(E)

7-1/8″

(180 mm)

Chamber
Width (F)

4-5/8″

(117 mm)

Dispense

Height (G)

1-1/2″

(38 mm)

Fill

Height (H)

8-11/16″

(221 mm)

Form No. MVWM-1116

5

INSTALLATION

CAUTION

WARNING

NOTICE

English

General

Mini Vertical Warmers are shipped from the factory fully
assembled and ready for use. Use the following procedure to
install the unit.

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.

• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from
combustible walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.

Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support weight of unit and contents.

1. Remove the unit from the box.

NOTE: To prevent delay in obtaining warranty coverage,

complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.

2. Remove tape and protective packaging from all surfaces
of the unit.

3. Place the unit in the desired location.

• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 70° F
(21° C). Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods,
air conditioning ducts, and exterior doors).

• Make sure the unit is at the proper counter/wall height in
an area convenient for use.

• For countertop units: Make sure the countertop is level
and strong enough to support the weight of the unit and
food product. Make sure the unit is positioned securely
on the countertop.

• For wall-mounted units: Make sure the unit is installed
using the proper hardware for either wood stud or
hollow-wall installation (refer to the OPTIONSAND
ACCESSORIES section for installation details).

4. Install any accessories that came with the unit. Refer to the
OPTIONS AND ACCESSORIES section for details.

Do not locate unit in an area subject to excessive
temperatures or grease from grills, fryers, etc. Excessive
temperatures could cause damage to unit.

Do not locate unit in area with excessive air movement
around unit. Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods, air
conditioning ducts, and exterior doors).

Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under the
Hatco warranty. Contact manufacturer of countertop
material for application information.

6

Form No. MVWM-1116

nglish

NOTICE

WARNING

CAUTION

Power
Cord

Power
Inlet

Lift flip-up

door.

Load product

here.

Power I/O
Switch

Temperature

Control

E

General

Use the following procedures to operate a Mini Vertical Warmer.

Read all safety messages in the Important Safety
Information section before operating this equipment.

Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.

Startup

1. Plug the female end of the detachable power cord into the
power inlet on the back of the unit.

2. Plug the male end of the detachable power cord into a
properly grounded electrical receptacle of the correct
voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.

OPERATION

Operator Controls

5. Allow the warmer to preheat for approximately 30 minutes.

6. Lift the flip-up door and load pre-heated, pre-packaged
food product into the warmer.

Plugging in the Unit

BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.

3. Move the Power I/O Switch (on/off) to the I (on) position.
The indicator light on the switch glows when the unit is on.

4. Turn the Temperature Control to the desired temperature
setting.

• Turning the control clockwise toward “7” increases the
temperature.

• Turning the control counterclockwise toward “1”
decreases the temperature.

Form No. MVWM-1116

Loading the Mini Vertical Warmer

Shutdown

1. Move the Power I/O Switch (on/off) to the O (off) position.
The indicator light on the switch will shut off.

7

MAINTENANCE

WARNING

NOTICE

NOTICE

English

General

Mini Vertical Warmers are designed for maximum durability and
performance, with minimum maintenance.

ELECTRIC SHOCK HAZARD:

• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.

• Do not clean unit when it is energized or hot.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jet­clean spray to clean this unit.

• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.

This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.

Daily Cleaning

To preserve the finish of the Mini Vertical Warmer, perform the
following cleaning procedure daily.

Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.

IMPORTANT—DO NOT use paper towel or glass cleaner to
clean plastic surfaces. Paper towel and glass cleaner may
scratch the material. Wipe off plastic surfaces using a soft,
clean, water-dampened cloth.

1. Move the Power I/O Switch (on/off) to the O (off) position,
unplug the power cord, and allow the unit to cool.

2. Remove all unused product and the dispensing insert, if
installed.

3. Wipe down all metal and composite surfaces with a water­dampened, non-abrasive cloth.

4. Clean the plastic flip-up door using soft cleaning cloths, mild
soap, and water. NOTICE: Do not use paper towel or

glass cleaner on plastic surfaces—scratching may
occur.

5. Wipe dry the entire unit using a non-abrasive, dry cloth.

Clean unit daily to avoid malfunctions and maintain
sanitary operation.

8

Form No. MVWM-1116