Hatco CWB Series Operation Manual

Page 1

Refrigerated Drop-In Wells

CWB Series

Installation and Operating Manual

I&W #07.05.221.00

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

No opere este equipo al menos que haya leído y comprendido el contenido de este manual! Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. Almacenar este manual en una localización segura para la referencia futura.

Page 2

CONTENTS

WARNING

NOTICE

CAUTION

CONTENTS

Important Owner Information ...............................................i

Introduction............................................................................i

Important Safety Information...............................................1

Model Description.................................................................2

Model Designation................................................................3

Specifications........................................................................3

Plug Configuration ...........................................................3

Electrical Rating Chart.....................................................3

Refrigerant Information....................................................3

Dimensions......................................................................4

Installation.............................................................................5

General............................................................................5

Preparing the Unit for Installation ....................................5

Preparing the Installation Site .........................................6

Installing the Unit .............................................................6

Countertop Cutout Dimensions .......................................7

IMPORTANT OWNER INFORMATION

Record the model number, serial number (specification label located on the control panel), voltage, and purchase date of the unit in the spaces below. Please have this information available when calling Hatco for service assistance.

Model No. ____________________________________

Serial No. ____________________________________

Voltage ______________________________________

Date of Purchase ______________________________

Operation...............................................................................8

General............................................................................8

Changing the Setpoint Temperature................................9

Activating the Auto-Defrost Cycle(s)................................9

Maintenance ........................................................................10

General..........................................................................10

Daily Cleaning ...............................................................10

Monthly Cleaning...........................................................10

Troubleshooting Guide.......................................................11

Options and Accessories...................................................12

Hatco Limited Warranty .....................................................13

Authorized Parts Distributors............................Back Cover

Business 8:00 Hours: Central Standard Time

Telephone: (800) 558-0607; (414) 671-6350

Fax: (800) 690-2966 (Parts and Service)

AM to 5:00 PM

(Summer Hours: June to September – 8:00

AM to 5:00 PM C.S.T.

Monday through Thursday 8:00

AM to 2:30 PM C.S.T. Friday)

(414) 671-3976 (International)

INTRODUCTION

Hatco Refrigerated Drop-In Wells are specially designed to hold cold foods at safe serving temperatures. The insulated, topmount units are available in one through six pan configurations. A unique top bezel design allows cold air to effectively blanket the food product inside the refrigerated well. In addition, the bezel design provides clear viewing and easy access to the food contents of the refrigerated well.

All models are equipped with a condensing unit that can be rotated to accommodate the installation location. The condensing units on the three largest models also can be moved between the center of the units and the evaporator coil connections for additional installation flexibility. One year parts and on-site labor warranty is standard.

Hatco Refrigerated Drop-In Wells are a product of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling (800) 558-0607.

Additional information can be found by visiting our web site at www.hatcocorp.com.

This manual provides the installation, safety, and operating instructions for the Refrigerated Drop-In Wells. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of a unit.

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to personal injury.

Form No. CWBM-0909

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IMPORTANT SAFETY INFORMATION

WARNING

NOTICE

CAUTION

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If the plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.

• Turn the power switch OFF and disconnect the unit from the power source before performing any maintenance or cleaning.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Unit is not weatherproof. Locate the unit indoors.

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. The cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD:

• Install unit with a minimum of 2″ (51 mm) of space between all sides of the condensing unit and any combustible surfaces.

• Do not use flammable cleaning solutions to clean this unit.

EXPLOSION HAZARD: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

This unit must be installed by qualified, trained installers. Installation must conform to all local electrical and plumbing codes. Check with local plumbing and electrical inspectors for proper procedures and codes.

Make sure food product has been cooled to the proper food-safe temperature before placing in the unit. Failure to cool food product properly may result in serious health risks. This unit is for holding pre-cooled food product only.

Hatco Corporation is not responsible for the actual food product serving temperature. It is the responsibility of the user to ensure that the food product is held and served at a safe temperature.

Make sure all operators have been instructed on the safe and proper use of the unit.

Maintain proper cleanliness of the unit. Proper cleanliness and sanitation is critical for food-safe operation. Refer to the MAINTENANCE section for cleaning procedures.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-5580607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.

Locate the unit at the proper counter height in an area that is convenient for use. The location should be level and strong enough to support the weight of the unit and contents.

This unit is designed for use in environments where the ambient temperature is between 40°F (4°C) and 86°F (30°C).

Provide louvered or grill-style openings with a minimum size of 12" x 12" (144 square inches [3658 square mm]) in the cabinetry in front of and behind the condensing unit for proper ventilation. Failure to provide adequate air flow through the condensing unit may cause unit failure and will void the unit warranty.

Transport and install unit in upright position only. Failure to do so may result in damage to the refrigeration system.

Do not locate unit in an area subject to excessive temperatures or grease from grills, fryers, etc. Excessive temperatures could cause damage to the unit.

Clean unit daily to avoid malfunctions and maintain sanitary operation.

Use non-abrasive cleaners only. Abrasive cleaners could scratch the finish of the unit, marring its appearance and making it susceptible to soil accumulation.

Do not use steel wool for cleaning. Steel wool will scratch the finish.

Do not use harsh chemicals such as bleach, cleaners containing bleach, or oven cleaners to clean the unit.

This unit is intended for commercial use only — NOT for household use.

Form No. CWBM-0909

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MODEL DESCRIPTION

CWB-1 CWB-2

CWB-3

CWB-4

CWB-6

CWB-5

Hatco Refrigerated Drop-In Wells are reliable and versatile. Each unit has an insulated, stainless steel and aluminized steel housing. The sides of the internal well are completely surrounded with a copper evaporator coil to provide even cooling from top to bottom. The Refrigerated Drop-In Well is controlled with a digital temperature controller and a Power On/Off switch housed in a single, remote-mountable control panel. The control panel is connected to the condensing unit with a 48″ (1219 mm) flexible conduit assembly. A 6′ (1829 mm) power cord and plug connected to the control panel provides power to the entire unit. All models are designed to be mounted to the topside of various types of countertop material including stainless steel, wood, Corian, Swanstone, etc... Hatco Refrigerated Drop-In Wells are designed, manufactured, and tested to maintain safe food holding temperatures.

The ecoization logo identifies products designed to reflect Hatco’s commitment to improving, protecting, and preserving the global environment. Hatco Refrigerated Drop-In Wells qualify for the ecoization logo through the use of green-friendly insulation as well as a highly efficient condensing unit.

Each model of Refrigerated Drop-In Well is supplied from the factory with the appropriate number of 20″ (508 mm) Pan Support Bars:

CWB-1 = 0 CWB-4 = 3 CWB-2 = 1 CWB-5 = 4 CWB-3 = 2 CWB-6 = 5

Each individual well is capable of holding a variety of pan combinations. Examples include:

• One full size pan

• Two 1/2-size pans with accessory Adapter Bars.

• Three 1/3-size pans with accessory Adapter Bars.

• Six 1/6-size pans with accessory Adapter Bars.

Food Pans, Pan Support Bars, Adapter Bars, and other accessories are available for the Refrigerated Drop-In Wells. Refer to the OPTIONS AND ACCESSORIES section in this manual for details.

Figure 1. Refrigerated Drop-In Well Models

NOTE: Food pans not included.

Form No. CWBM-0909

Page 5

C W B - X

Cold Well

Built-In

Full-Size Pan Capacity

Figure 2. Model Designation

WARNING

NEMA 5-15P

Plug Configuration

Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the applications.

MODEL DESIGNATION

SPECIFICATIONS

ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If the plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.

NOTE: Receptacle not supplied by Hatco.

Figure 3. Plug Configuration

Electrical Rating Chart

Model Compressor Size Volts Watts Amps Plug Configuration Shipping Weight

CWB-1 1/4 hp 120 804 6.7 NEMA 5-15P 165 lbs. (75 kg)

CWB-2 1/4 hp 120 804 6.7 NEMA 5-15P 175 lbs. (79 kg)

CWB-3 1/4 hp 120 804 6.7 NEMA 5-15P 185 lbs. (84 kg)

CWB-4 1/3 hp 120 1044 8.7 NEMA 5-15P 225 lbs. (102 kg)

CWB-5 1/2 hp 120 1380 11.5 NEMA 5-15P 275 lbs. (125 kg)

CWB-6 1/2 hp 120 1380 11.5 NEMA 5-15P 285 lbs. (129 kg)

NOTE: Shipping weight includes packaging. NOTE: The specification label is located on the control panel.

See the label for the serial number and verification of unit electrical information.

Refrigerant Information

All Hatco Refrigerated Drop-In Wells use R404A refrigerant in the condenser unit.

Form No. CWBM-0909

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SPECIFICATIONS

A B

CWB-4

CWB-2

CWB-1

Front Side

CWB-6

Front Side

CWB-3

Front Side

CWB-5

Dimensions

Width Depth Overall Well

Model (A) (B) Height (C) Height (D)

Width Depth Overall Well

Model (A) (B) Height (C) Height (D)

CWB-1 19″ 27″ 25-1/2″ 12″

(483 mm) (686 mm) (648 mm) (305 mm)

CWB-2 32″ 27″ 25-1/2″ 12″

(813 mm) (686 mm) (648 mm) (305 mm)

CWB-3 45″ 27″ 25-1/2″ 12″

(1143 mm) (686 mm) (648 mm) (305 mm)

CWB-4 58″ 27″ 25-1/2″ 12″

(1474 mm) (686 mm) (648 mm) (305 mm)

CWB-5 71″ 27″ 25-1/2″ 12″

(1804 mm) (686 mm) (648 mm) (305 mm)

CWB-6 84″ 27″ 25-1/2″ 12″

(2134 mm) (686 mm) (648 mm) (305 mm)

Figure 4. Dimensions

Form No. CWBM-0909

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INSTALLATION

NOTICE

CAUTION

WARNING

Panel

Nut

Panel

Screw

Support

Nut

Vertical Support Screw

Upper Support Bracket

Vertical

Support

Control Panel

Condensing Unit rotated 90°.

General

Refrigerated Drop-In Wells are shipped from the factory completely assembled and ready for use. Use the following information and procedures to prepare the unit and installation site.

ELECTRIC SHOCK HAZARD:

• Unit is not weatherproof. Locate the unit indoors.

FIRE HAZARD: Install unit with a minimum of 2″ (51 mm) of space between all sides of the condensing unit and any combustible surfaces.

Locate the unit at the proper counter height in an area that is convenient for use. The location should be level and strong enough to support the weight of the unit and contents.

Transport and install unit in upright position only. Failure to do so may result in damage to the refrigeration system.

This unit is designed for use in environments where the ambient temperature is between 40°F (4°C) and 86°F (30°C).

Do not locate unit in an area subject to excessive temperatures or grease from grills, fryers, etc. Excessive temperatures could cause damage to the unit.

All Refrigerated Drop-In Wells are shipped in a wooden frame for protection and stability. Keep the unit in the wooden frame until the unit and the installation site are completely prepared for the unit to be installed.

1. Remove all external packaging from the unit.

2. Remove tape, protective packaging, and literature from all

surfaces of unit.

NOTE: To prevent delay in obtaining warranty coverage, fill out

and mail in the warranty card to Hatco.

Preparing the Unit for Installation

The orientation of the condensing unit on all CWB models can be adjusted to match the layout of the installation site. It can be rotated 90° or 180° from its factory-installed position. On CWB4, -5, and -6 models, the condensing unit also can be mounted in several positions between the center of the well and the evaporator coil connections.

Survey the installation site and determine if adjustment to the orientation and/or position of the condensing unit is necessary. Take into account the need for louvered or grill-style openings in the cabinetry to provide proper ventilation for the condensing unit as well as access to the control panel. One of these ventilation openings must be in front of the condensing coils with the other on the opposite side. If adjustment to the orientation and/or position of the condensing unit is necessary, use the following procedure(s).

Rotating the Condensing Unit

This procedure can be performed on all CWB models.

1. Remove the two panel screws and nuts that secure the control panel to the condensing unit support frame. Set aside the control panel.

2. Place blocks underneath the condensing unit for support during rotation.

3. Remove the 16 supportscrews and nuts(four on each support) that secure the condensing unit vertical supports to the upper support brackets on the underside of the well enclosure.

4. Rotate the condensing unit 90° or 180°, depending on the installation site.

NOTE: Do not rotate the condensing unit in a direction that will

put the evaporator lines or any other obstruction in front of the condenser coil.

5. Reattach the vertical supports to the upper support brackets on the well enclosure using the 16 support screws and nuts.

6. Reattach the control panel to the condensing unit support frame using the two panel screws and nuts.

Form No. CWBM-0909

Figure 5. Rotating the Condensing Unit

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INSTALLATION

Mounting

Screw

Panel Screw

Condensing Unit Moved to Center Position

Condensing Unit in End PositionCondensing Unit in End Position

Air FlowAir Flow

Condenser Coils

Countertop Coutout

Ventilation/Control

Access Openings

(on opposite side

of cabinet also)

Moving the Condensing Unit

This procedure can be performed on all CWB-4, CWB-5, and CWB-6 model only.

1. Remove the two panel screws and nuts that secure the control panel to the condensing unit support frame. Set aside the control panel.

2. Remove the four mounting screws that secure the condensing unit support frame to the underside of the well enclosure.

3. Move the condensing unit to the desired position. The condensing unit can be installed in several positions using pre-drilled holes at 6-1/2" (165 mm) increments between the center of the unit and the evaporator coil connections.

4. Reattach the condensing unit support frame to the well enclosure using the four mounting screws.

5. Reattach the control panel to the condensing unit support frame using the two panel screws and nuts.

Installing the Unit

1. Lift the unit out of the wooden shipping frame and carefully lower it into the countertop cutout. This step requires two or more people, depending on the unit.

2. Apply National Sanitation Foundation-approved (NSFapproved) silicone sealant around the edge of the unit to seal it to the countertop.

3. Install the control panel in the desired location.

• The control panel can be installed on one of three sides of the condensing unit support frame. Do not install the control panel in front of the condenser coils.

• The control panel can be installed remotely within 48" (1219 mm) of the condensing unit.

4. Connect the 1-1/4" drain fitting to a trap and drain line. If a trap and drain line are not available, a catch pan (not supplied) must be used under the drain fitting to contain water draining from the well enclosure.

NOTE: Consult a qualified plumber for proper trap and drain

installation that conforms to local plumbing codes.

5. Clean the well enclosure thoroughly in preparation for initial operation. Refer to the MAINTENANCE section for proper cleaning procedures.

NOTE: If a catch pan is used underneath the drain fitting, make

sure the pan is emptied regularly to prevent overflowing.

6. Plug the unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.

Figure 6. Moving a CWB-5 Model Condensing Unit

Preparing the Installation Site

1. Cut the appropriate opening in the countertop for the unit being installed. Refer to “Countertop Cutout Dimensions” in this section.

2. Make structural modifications or add bracing underneath the countertop to ensure the countertop will support the weight of the unit and its contents. Make sure a minimum 2" (51 mm) clearance will be available between the condensing unit and any interior surface.

NOTE: The countertop must be level to ensure proper draining

of the refrigerated well.

3. Cut the required openings in the cabinetry to provide proper ventilation to the condensing unit as well as access to the control panel. Two openings, each with a minimum size of 12" x 12" (144 square inches [3658 square mm]), are required. For proper operation, one of these ventilation openings must be in front of the condenser coils with the other on the opposite side. Louvered or grill-style panels should be installed in the openings to protect the condensing unit.

4. Make sure a grounded electrical receptacle of the correct voltage, size, and plug configuration is within 6′ (1829 mm) of the mounting location for the control panel. See the SPECIFICATIONS section for details.

Figure 7. Installing a CWB-3 Model

Form No. CWBM-0909

Page 9

CWB-2CWB-1

CWB-3

CWB-4

CWB-5

CWB-6

Countertop Cutout Dimensions

INSTALLATION

Width Depth

Model (A) (B)

CWB-1 17-1/8″ to 18-1/2″ 25-3/16″ to 26-1/2″

(435 to 470 mm) (640 to 673 mm)

CWB-2 30-1/8″ to 31-1/2″ 25-3/16″ to 26-1/2″

(765 to 800 mm) (640 to 673 mm)

CWB-3 43-1/8″ to 44-1/2″ 25-3/16″ to 26-1/2″

(1096 to 1130 mm) (640 to 673 mm)

Width Depth

Model (A) (B)

CWB-4 56-1/8″ to 57-1/2″ 25-3/16″ to 26-1/2″

(1426 to 1461 mm) (640 to 673 mm)

CWB-5 69-1/8″ to 70-1/2″ 25-3/16″ to 26-1/2″

(1756 to 1791 mm) (640 to 673 mm)

CWB-6 82-1/8″ to 83-1/2″ 25-3/16″ to 26-1/2″

(2086 to 2121 mm) (640 to 673 mm)

Form No. CWBM-0909

Figure 8. CWB Series Countertop Cutout Dimensions.

Page 10

OPERATION

Digital Temperature

Controller

Power On/Off Switch

Indicator Light

WARNING

NOTICE

WARNING

General

Use the following procedures to operate the Refrigerated DropIn Wells.

Read all safety messages in the Important Safety Information section before operating this equipment.

Startup

1. Fill the refrigerated well with empty food pans. The well will cool to the setpoint temperature more quickly and efficiently with empty pans in the well.

2. Move the Power On/Off Switch to the “On” position (located on the control panel).

• The light on the switch will illuminate.

• The indicator light on the control panel will illuminate to show the unit is turned on.

• The digital temperature controller will energize and the current temperature of the unit will appear on the display.

• The condensing unit will energize and start cooling the well.

NOTE: The unit is pre-set at the factory to a setpoint

temperature of 32°F (0°C). If ambient conditions require adjustment to the setpoint temperature, refer to the “Changing the Setpoint Temperature” in this section.

4. Allow the unit approximately 30 minutes to reach the setpoint temperature before loading pre-chilled food product.

5. Verify on the display that the unit has reached the proper setpoint temperature, and replace the empty pans in the well with pans that are loaded with pre-chilled food product.

• Always use a food pan. Do not place food directly into the refrigerated well.

• Stir thick food items frequently to keep food cooled uniformly.

Hatco Corporation is not responsible for the actual food product serving temperature. It is the responsibility of the user to ensure that the food product is held and served at a safe temperature.

Shutdown

1. Move the Power On/Off Switch to the “Off” position. The indicator light, digital temperature controller, and condensing unit will shut off.

2. Perform the “Cleaning” procedure in the MAINTENANCE section of this manual.

Clean unit daily to avoid malfunctions and maintain sanitary operation.

NOTE: If a catch pan is used underneath the drain fitting, make

sure the pan is emptied regularly to prevent overflowing.

Figure 9. CWB Series Control Panel

Form No. CWBM-0909

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OPERATION

Display

Down Arrow Key

Enter Key

Up Arrow Key

Changing the Setpoint Temperature

Use the following procedure to change the setpoint temperature on the digital temperature controller.

NOTE: Changes to the setpoint temperature should be made

in small increments (1 to 2 degrees). Wait at least two hours after a change in setpoint temperature before checking for the desired result.

1. Press and hold the key for five seconds to access programming mode. The first programmable parameter, “CSP” (case setpoint temperature), will appear on the display.

2. Press the key to select “CSP”. The current setpoint temperature will be shown on the display.

3. Press the key or key within 60 seconds to change the setpoint temperature. If no key is pressed within 60 seconds, the display will revert to normal operation and the current temperature of the unit will be shown on the display.

4. Press and hold the key for five seconds to lock in the new setpoint temperature. The display will go blank for one second and then revert to normal operation.

Activating the Auto-Defrost Cycle(s)

Hatco Refrigerated Wells are programmed at the factory with the auto-defrost cycle(s) deactivated. Use the following procedure to activate the auto-defrost cycle(s) if ambient or operational conditions require the unit to defrost occasionally. When the unit is in a defrost cycle, “dEF” will appear on the display.

1. Press and hold the key for five seconds to access programming mode. The first programmable parameter, “CSP” (case setpoint temperature), will appear on the display.

2. Use the key or key to scroll through the programmable paraments until “dCPd” (defrost cycles per day) appears on the display.

3. Press the key to select “dCPd”. The current number of defrost cycles will be shown on the display. For new units, this value will be “0”.

4. Press the key or key within 60 seconds to scroll to the desired number of defrost cycles per day. The available number of defrost cycles are “0” through “12”. See below for examples of how the defrost cycle(s) operate:

“0” = auto-defrost is deactivated

“1” = the unit will defrost every twelve hours

“4” = the unit will defrost every six hours

If no key is pressed within 60 seconds, the display will revert to normal operation and the current temperature of the unit will be shown on the display.

5. Press and hold the key for five seconds to lock in the new auto-defrost cycle setting. The display will go blank for one second and then revert to normal operation.

Figure 10. Digital Temperature Controller

Form No. CWBM-0909

Page 12

MAINTENANCE

NOTICE

WARNING

Condenser Coil Cooling Fins

General

Hatco Refrigerated Drop-In Wells are designed for maximum durability and performance, with minimum maintenance.

ELECTRIC SHOCK HAZARD:

• Turn the power switch OFF and disconnect the unit from the power source before performing any maintenance or cleaning.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

FIRE HAZARD: Do not use flammable cleaning solutions to clean this unit.

Clean unit daily to avoid malfunctions and maintain sanitary operation.

Do not use steel wool for cleaning. Steel wool will scratch the finish.

Use non-abrasive cleaners only. Abrasive cleaners could scratch the finish of the unit, marring its appearance and making it susceptible to soil accumulation.

Do not use harsh chemicals such as bleach, cleaners containing bleach, or oven cleaners to clean this unit.

Daily Cleaning

1. Move the Power On/Off Switch to the “Off” position and

allow the unit to defrost.

NOTE: If a catch pan is used underneath the drain fitting, make

sure the pan is emptied regularly to prevent overflowing.

2. Remove and wash any pans and adapters.

3. Clean the well using a clean cloth or sponge and mild

detergent. Use a plastic scouring pad to remove any hardened food particles or mineral deposits.

4. Wipe down the wells with a clean, sanitized cloth to remove

the detergent residue. Repeat until all detergent residue is gone and the well is clean.

5. Wipe down the outside of the louvered or grill-style panels

installed in the ventilation openings.

Monthly Cleaning

Perform the following procedure monthly to maintain proper and efficient operation of the Refrigerated Drop-In Wells as well as prevent malfunction.

1. Remove and clean both sides of the louvered or grill-style panels that are installed in the ventilation openings. Dirt and dust build-up in the panels can restrict air flow to the condensing unit and cause over-heating.

2. Clean the condenser coil cooling fins. Dirt, dust, and lint build-up in the cooling fins will prevent proper cooling of the refrigerant in the refrigeration system. This buildup will cause inefficient operation and can lead to unit failure. Use the following methods to clean the condenser coil cooling fins:

• Vacuum the cooling fins.

• Brush the cooling fins vertically using a condenser coil

brush. NOTICE: Use caution when brushing the

cooling fins, they are delicate and can be bent easily. DO NOT use a wire brush.

Figure 11. Condenser Coil Cooling Fins

NOTE: Depending on the conditions of the installation site, this

cleaning procedure may need to be performed more often or less often than monthly. Monitor the level of dirt, dust, and lint buildup on the panels and cooling fins, and make adjustments to the frequency of cleanings as necessary.

Form No. CWBM-0909

Page 13

TROUBLESHOOTING GUIDE

WARNING

This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

ELECTRIC SHOCK HAZARD: Turn the power switch OFF, unplug the power cord, and allow the unit to cool before performing any maintenance or cleaning.

Symptom Probable Cause Corrective Action

Well too cold. Setpoint temperature set too low. Adjust the setpoint temperature to a higher

Digital temperature controller not working properly.

Well not cold enough.

Food product not pre-chilled before loading in well.

Setpoint temperature set too high. Adjust the setpoint temperature to a lower setting.

Condenser coil and/or ventilation panels are plugged.

Too much frost built up inside of well. Turn off, defrost, and clean the unit. Activate an

Digital temperature controller not working properly.

setting. Refer to the procedure in the OPERATION section.

Contact Authorized Service Agent or Hatco for assistance.

Load well with pre-chilled food product only.

Refer to the procedure in the OPERATION section.

Clean the condenser coil and ventilation panels. Refer to the “Monthly Cleaning” procedure in the MAINTENANCE section.

auto-defrost cycle, if necessary (refer to the procedure in the OPERATION section).

Contact Authorized Service Agent or Hatco for assistance.

Unit plugged in, but not working.

Refrigerant low/leaking or other internal condensing unit malfunction.

Unit turned off. Turn on unit.

Circuit breaker tripped. Reset circuit breaker. If circuit breaker continues

Digital temperature controller not working properly.

Condensing unit overheated. Contact Authorized Service Agent or Hatco for

Internal condensing unit malfunction.

Contact Authorized Service Agent or Hatco for assistance.

to trip, contact Authorized Service Agent or Hatco for assistance.

Contact Authorized Service Agent or Hatco for assistance.

assistance.

Contact Authorized Service Agent or Hatco for assistance.

Form No. CWBM-0909

Page 14

OPTIONS AND ACCESSORIES

1/2 Pan1/3 Pan

Full Pan, 2-1/2″ Deep

Full Pan, 4″ Deep

Full Pan, 6″ Deep

20″ Pan Support Bar

12″ Pan

Support Bar

1/2 Trivet

Full Trivet

1/4 Trivet

Pan Support Bars

Accessory pan support bars are available to divide wells into sections for different size pans.

CWB12BAR ..........12″ (305 mm) Pan Support Bar

CWB20BAR ..........20″ (508 mm) Pan Support Bar

Figure 12. Pan Support Bars in Model CWB-3

Food Pans

Accessory stainless steel food pans are available in various sizes.

ST PAN 1/3 ............Third-size stainless steel pan — 12-3/4″W

x 6-7/8″D x 2-1/2″H (324 x 175 x 64 mm)

ST PAN 1/2 ............Half-size stainless steel pan — 12-3/4″W

x 10-3/8″D x 2-1/2″H (324 x 264 x 64 mm)

ST PAN 2................Full size stainless steel pan at 2-1/2″ (64

mm) deep — 12-3/4″W x 20-3/4″D x 2-1/2″H (324 x 527 x 64 mm)

ST PAN 4................Full size stainless steel pan at 4″ (102 mm)

deep — 12-3/4″W x 20-3/4″D x 4″H (324 x 527 x 102 mm)

HDW 6″ PAN..........Full size stainless steel pan at 6″ (152 mm)

deep — 12-3/4″W x 20-3/4″D x 6″H (324 x 527 x 152 mm)

Trivets

Accessory stainless steel or nickel-plated trivets are available in various sizes.

TRIVET (1/4)SS ....Quarter-size stainless steel trivet —

8-1/2″W x 4-1/2″D (216 x 114 mm)

TRIVET (1/2)SS ....Half-size stainless steel trivet —

10-3/16″W x 7-5/8″D (259 x 194 mm)

TRIVET SS ............Full size stainless steel trivet —

10-1/8″W x 18″D (257 x 457 mm)

TRIVET (1/2) ..........Half-size nickel-plated trivet —

10-3/16″W x 7-5/8″D (259 x 194 mm)

TRIVET ..................Full size nickel-plated trivet —

10-1/8″W x 18″D (257 x 457 mm)

Figure 14. Trivets

Figure 13. Stainless Steel Food Pans

Form No. CWBM-0909

Page 15

LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures (the “Products”) to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco’s written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product’s purchase date by returning Hatco’s Warranty Registration Card or by other means satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One

(1) Additional Year Parts-Only Warranty:

Conveyor Toaster Elements (metal sheathed) Drawer Warmer Elements (metal sheathed) Drawer Warmer Drawer Rollers and Slides Food Warmer Elements (metal sheathed) Display Warmer Elements (metal sheathed air heating) Holding Cabinet Elements (metal sheathed air heating) Built-In Heated Well Elements (metal sheathed)

b) One (1) Year Parts and Labor PLUS Four

(4) Years Parts-Only Warranty on pro-rated terms that Hatco will explain at Buyer’s request:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks Gas Booster Heater Tanks

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, decorative heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, heated glass shelves, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely, at Hatco’s option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatcoauthorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, “refurbished” means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer’s sole expense. HATCO WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS.

d) Ninety (90) Day Parts-Only Warranty:

Replacement Parts

Form No. CWBM-0909

Page 16

HATCO CORPORATION

P.O. Box 340500

Milwaukee, WI 53234-0500 U.S.A.

(800) 558-0607 (414) 671-6350

Parts and Service Fax (800) 690-2966

International Fax (414) 671-3976 partsandservice@hatcocorp.com

www.hatcocorp.com

HATCO AUTHORIZED PARTS DISTRIBUTORS

ALABAMA

Jones McLeod Appl. Svc. Birmingham 205-251-0159

ARIZONA

Service Solutions Group Phoenix 602-234-2443

Byassee Equipment Co. Phoenix 602-252-0402

CALIFORNIA

Industrial Electric Commercial Parts & Service, Inc. Huntington Beach 714-379-7100

Chapman Appl. Service San Diego 619-298-7106

P & D Appliance Commercial Parts & Service, Inc. S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance Englewood 303-781-5548

FLORIDA

Whaley Foodservice Repair Jacksonville 904-725-7800

Nass Service Co., Inc. Orlando 407-425-2681

B.G.S.I. Pompano Beach 954-971-0456

Comm. Appliance Service Tampa 813-663-0313

GEORGIA

TWC Services Smyrna 770-438-9797

Heritage Service Group Norcross 866-388-9837

Southeastern Rest. Svc. Norcross 770-446-6177

HAWAII

Burney’s Comm. Service, Inc. Honolulu 808-848-1466

Food Equip Parts & Service Honolulu 808-847-4871

ILLINOIS

Parts Town Lombard 708-865-7278

Eichenauer Elec. Service Decatur 217-429-4229

Midwest Elec. Appl. Service Elmhurst 630-279-8000

Cone’s Repair Service Moline 309-797-5323

INDIANA

GCS Service Indianapolis 317-545-9655

IOWA

Electric Motor Service Co. Davenport 319-323-1823

Goodwin Tucker Group Des Moines 515-262-9308

KENTUCKY

Service Solutions Group Lexington 859-254-8854

Service Solutions Group Louisville 502-451-5411

LOUISIANA

Chandlers Parts & Service Baton Rouge 225-272-6620

MARYLAND

Electric Motor Service Baltimore 410-467-8080

GCS Service Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc. Needham 781-449-4220

MICHIGAN

Bildons Appliance Service Detroit 248-478-3320

Commercial Kitchen Service Bay City 517-893-4561

Midwest Food Equip. Service Grandville 616-261-2000

MINNESOTA

GCS Service Plymouth 800-345-4221

MISSOURI

General Parts Kansas City 816-421-5400

Commercial Kitchen Services St. Louis 314-890-0700

Kaemmerlen Parts & Service St. Louis 314-535-2222

NEBRASKA

Anderson Electric Omaha 402-341-1414

NEVADA

Burney’s Commercial Las Vegas 702-736-0006

Hi. Tech Commercial Service N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair Fairfield 973-575-9145

Service Plus Flanders 973-691-6300

NEW YORK

Acme American Repairs, Inc. Brooklyn 718-456-6544

Alpro Service Co. Brooklyn 718-386-2515

Appliance Installation Buffalo 716-884-7425

Duffy’s Equipment Services, Inc. Buffalo 800-836-1014

3Wire Northern Plattsburgh 800-634-5005

Duffy’s Equipment Services, Inc. Sauquoit 800-836-1014

J.B. Brady, Inc. Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc. Akron 330-753-6635

Service Solutions Group Cincinnati 513-772-6600

Commercial Parts and Service Columbus 614-221-0057

Electrical Appl. Repair Service Independence 216-459-8700

E. A. Wichman Co. Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc. Oklahoma City 405-235-2184

Krueger, Inc. Oklahoma City 405-528-8883

OREGON

Ron’s Service, Inc. Portland 503-624-0890

PENNSYLVANIA

Elmer Schultz Services Philadelphia 215-627-5401

FAST Comm. Appl. Service Philadelphia 215-288-4800

Appliance Installation & Service Pittsburgh 412-809-0244

K & D Service Co. Harrisburg 717-236-9039

Electric Repair Co. Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co. Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair W. Columbia 803-791-4420

TENNESSEE

Camp Electric Memphis 901-527-7543

TEXAS

GCS Service Fort Worth 800-433-1804

Armstrong Repair Service Houston 713-666-7100

Cooking Equipment Specialist Mesquite 972-686-6666

Commercial Kitchen Repair Co. San Antonio 210-735-2811

UTAH

La Monica’s Rest. Equip. Service Murray 801-263-3221

VIRGINIA

Daubers Norfolk 757-855-4097

Daubers Springfield 703-866-3600

WASHINGTON

3Wire Restaurant Appliance Seattle 866-770-2022

WISCONSIN

A.S.C., Inc. Madison 608-246-3160

A.S.C., Inc. Milwaukee 414-543-6460

CANADA

ALBERTA

Key Food Equipment Service Edmonton 780-438-1690

BRITISH COLUMBIA

Key Food Equipment Service Vancouver 604-433-4484

Key Food Equipment Service Victoria 250-920-4888

MANITOBA

Air Rite, Inc. Winnipeg 204-895-2300

NEW BRUNSWICK

EMR Services, Ltd. Moncton 506-855-4228

ONTARIO

R.G. Henderson Ltd. Toronto 416-422-5580

Choquette - CKS, Inc. Ottawa 613-739-8458

QUÉBEC

Choquette - CKS, Inc. Montreal 514-722-2000

Choquette - CKS, Inc. Québec City 418-681-3944

UNITED KINGDOM

Marren Group Northants +44(0)1933 666233

Printed in U.S.A. September 2009 Part No. 07.04.465.00 Form No. CWBM-0909