Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
Français = p 16
NOTICE
CAUTION
WARNING
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.
CONTENTS
English
Important Owner Information ..............................................2
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label located on bottom of unit and back of control panel).
Please have this information available when calling Hatco for
service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Authorized Parts Distributors............................Back Cover
Business
Hours:7:00
Telephone: 800-558-0607; 414-671-6350
e-mail:partsandservice@hatcocorp.com
AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
7:00
AM to 5:00 PM CST Monday–Thursday
7:00
AM to 4:00 PM CST Friday)
Date of Purchase __________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
INTRODUCTION
Hatco Slim Refrigerated Drop-In Wells are specially designed to
hold cold foods at safe serving temperatures while providing
easy, reachable access to all items in the well. The insulated,
top-mount units are available in one through four pan
configurations. A unique top bezel design allows cold air to
effectively blanket the food product inside the refrigerated well.
In addition, the bezel design provides clear viewing and easy
access to the food contents of the refrigerated well.
All models are equipped with a condensing unit that can be
rotated to accommodate the installation location. The
condensing units on the two, three, and four pan models also
can be moved between the center of the unit and the evaporator
coil connection for additional installation flexibility.
Hatco Slim Refrigerated Drop-In Wells are a product of extensive
research and field testing. The materials used were selected for
maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly prior
to shipment.
Additional information can be found by visiting our web site at
www.hatcocorp.com.
This manual provides the installation, safety, and operating
instructions for the Slim Refrigerated Drop-In Wells. Hatco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or
operation of a unit.
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to
personal injury.
2
Form No. CWBSM-0616
English
WARNING
CAUTION
NOTICE
WARNING
IMPORTANT SAFETY INFORMATION
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Turn OFF power switch and disconnect unit from power
source before performing any cleaning, adjustments,
or maintenance.
• Unit is not weatherproof. Locate unit indoors.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. The cord must be replaced by Hatco, an
Authorized Hatco Service Agent, or a person with
similar qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
FIRE HAZARD:
• Install unit with a minimum of 2″ (51 mm) of space
between all sides of condensing unit and any
combustible surfaces.
• Do not use flammable cleaning solutions to clean this unit.
EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.
This unit must be installed by qualified, trained installers.
Installation must conform to all local electrical and
plumbing codes. Check with local plumbing and electrical
inspectors for proper procedures and codes.
Make sure food product has been chilled to the proper
food-safe temperature before placing in the unit. Failure to
chill food product properly may result in serious health
risks. This unit is for holding pre-chilled food product only.
Hatco Corporation is not responsible for actual food
product serving temperature. It is the responsibility of the
user to ensure that food product is held and served at a
safe temperature.
Make sure all operators have been instructed on the safe
and proper use of the unit.
Form No. CWBSM-0616
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
Maintain proper cleanliness of the unit. Proper cleanliness
and sanitation is critical for food-safe operation. Refer to
the MAINTENANCE section for cleaning procedures.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
Locate unit at the proper counter height in an area that is
convenient for use. Location should be level and strong
enough to support weight of unit and contents.
This unit is designed for use in environments where ambient
temperature is between 65°F (18°C) and 86°F (30°C).
When shipped during cold weather months, store unit in
proper ambient temperature environment for 10 hours to
prevent compressor and/or refrigerant line damage. If unit is
turned on and there is excessive noise and vibration, turn off
immediately and allow additional warm up time.
Provide louvered or grill-style openings with a minimum
size of 12" x 12"/144 square inches (31 x 31 cm/
961 square cm) in the cabinetry in front of and behind the
condensing unit for proper ventilation. Failure to provide
adequate air flow through the condensing unit may cause
unit failure and will void the unit warranty.
Do not recirculate exhaust air inside cabinet when multiple
refrigerated wells are installed together. Intake air should
enter from outside of cabinet.
Transport and install unit in upright position only. Failure
to do so may result in damage to refrigeration system.
Use caution and avoid hitting condensing unit hoses/lines
when installing unit. Damage caused during installation is
not covered under warranty.
Do not locate unit in an area subject to excessive
temperatures or grease from grills, fryers, etc. Excessive
temperatures could cause damage to the unit.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
Do not use steel wool for cleaning. Steel wool will scratch
the finish.
Do not use harsh chemicals such as bleach, cleaners
containing bleach, or oven cleaners to clean the unit.
This unit is intended for commercial use only—NOT for
household use.
3
MODEL DESCRIPTION
Pans Not Included
CWB-S1CWB-S2
CWB-S3CWB-S4
English
All Models
Hatco Slim Refrigerated Drop-In Wells are reliable and
versatile. Each unit has an insulated, stainless steel and
aluminized steel housing. The sides of the internal well are
completely surrounded with a copper evaporator coil to provide
even chilling from top to bottom. The Slim Refrigerated Drop-In
Well is controlled with a digital temperature controller and a
Power I/O (on/off) Switch housed in a single, remote-mountable
control panel. The control panel is connected to the condensing
unit with a 48″ (1219 mm) power cord. A 6′ (1829 mm) power
cord and plug connected to the control panel provides power to
the entire unit.
All models are designed to be mounted to the topside of various
types of countertop material including stainless steel, wood,
Corian, Swanstone, etc... Hatco Slim Refrigerated Drop-In
Wells are designed, manufactured, and tested to maintain safe
food holding temperatures.
The ecoization logo identifies products designed to reflect
Hatco’s commitment to improving, protecting, and preserving
the global environment. Hatco Slim Refrigerated Drop-In Wells
qualify for the ecoization logo through the use of green-friendly
insulation as well as a highly efficient condensing unit.
Each model of Slim Refrigerated Drop-In Well is supplied from
the factory with the appropriate number of 12″ (305 mm) Pan
Support Bars, depending on the model’s pan capacity.
Each individual well is capable of holding a variety of pan
combinations of full size, 1/2-size, 1/3-size, and/or 1/6-size pans
with accessory Adapter Bars.
Food Pans, Pan Support Bars, Adapter Bars, and other
accessories are available for the Slim Refrigerated Drop-In
Wells. Refer to the OPTIONSAND ACCESSORIES section in
this manual for details.
4
Form No. CWBSM-0616
English
C W B - S X
Cold Well
Built-In
Slim
Full-Size Pan Capacity
WARNING
NEMA 5-15P
Plug Configuration
Units are supplied from the factory with an electrical cord and
plug installed. Plugs are supplied according to the application.
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
NOTE: Receptacle not supplied by Hatco.
MODEL DESIGNATION
SPECIFICATIONS
Plug Configuration
Electrical Rating Chart
Compressor
Model
CWB-S11/4 hp1208046.7NEMA 5-15P133 lbs. (60 kg)
CWB-S21/4 hp1208046.7NEMA 5-15P175 lbs. (79 kg)
CWB-S31/3 hp12010448.7NEMA 5-15P213 lbs. (97 kg)
CWB-S41/2 hp120138011.5NEMA 5-15P235 lbs. (107 kg)
NOTE: Shipping weight includes packaging.NOTE: The specification labels are located on the bottom of the
Size
VoltageWattsAmps
unit and the back of the control panel. See the label for
the serial number and verification of unit electrical
information.
Plug
Configuration
Shipping
Weight
Refrigerant Information
All Hatco Slim Refrigerated Drop-In Wells use R-404A
refrigerant in the condensing unit.
Form No. CWBSM-0616
5
SPECIFICATIONS
D
C
A
Front View
(Model CWB-S4)
Side View
(Model CWB-S4)
B
2-3/4″ (70 mm)
17-3/8″
(441 mm)
9-1/8″
(232 mm)
15-7/16″
(392 mm)
17″
(430 mm)
Dimensions
English
Width
Model
CWB-S1
CWB-S2
CWB-S3
CWB-S4
* Add 7-5/8″ (193 mm) to Overall Height (C) when control box
is installed on bottom of condensing unit (CWB-S1 model only).
(A)
27-1/16″
(687 mm)
48-1/8″
(1222 mm)
68-3/16″
(1757 mm)
90-1/4″
(2292 mm)
Depth
(B)
18-15/16″
(481 mm)
18-15/16″
(481 mm)
18-15/16″
(481 mm)
18-15/16″
(481 mm)
Overall Height
(C) *
25-1/16″
(636 mm)
25-1/16″
(636 mm)
25-1/16″
(636 mm)
25-1/16″
(636 mm)
Well Height
(D)
12-1/16″
(306 mm)
12-1/16″
(306 mm)
12-1/16″
(306 mm)
12-1/16″
(306 mm)
6
Form No. CWBSM-0616
English
NOTICE
CAUTION
WARNING
Mounting
Screw
Control Panel Bolt
Condensing Unit Moved to Center Position
Condensing Unit Moved to Center Position
Condensing Unit in End PositionCondensing Unit in End Position
INSTALLATION
General
Refrigerated Slim Drop-In Wells are shipped from the factory
completely assembled and ready for use. Use the following
information and procedures to prepare the unit and installation
site.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Unit is not weatherproof. Locate unit indoors.
FIRE HAZARD: Install unit with a minimum of 2″ (51 mm) of
space between all sides of condensing unit and any
combustible surfaces.
This unit must be installed by qualified, trained installers.
Installation must conform to all local electrical and
plumbing codes. Check with local plumbing and electrical
inspectors for proper procedures and codes.
Locate unit at the proper counter height in an area that is
convenient for use. Location should be level and strong
enough to support weight of unit and contents.
Transport and install unit in upright position only. Failure
to do so may result in damage to refrigeration system.
This unit is designed for use in environments where ambient
temperature is between 65°F (18°C) and 86°F (30°C).
When shipped during cold weather months, store unit in
proper ambient temperature environment for 10 hours to
prevent compressor and/or refrigerant line damage. If unit is
turned on and there is excessive noise and vibration, turn
off immediately and allow additional warm up time.
Provide louvered or grill-style openings with a minimum
size of 12" x 12"/144 square inches (31 x 31 cm/
961 square cm) in the cabinetry in front of and behind the
condensing unit for proper ventilation. Failure to provide
adequate air flow through the condensing unit may cause
unit failure and will void the unit warranty.
Do not locate unit in an area subject to excessive
temperatures or grease from grills, fryers, etc. Excessive
temperatures could cause damage to the unit.
All Slim Refrigerated Drop-In Wells are shipped in a wooden
frame for protection and stability. Keep the unit in the wooden
frame until the unit and the installation site are completely
prepared for the unit to be installed.
1. Remove all external packaging from the unit.
2. Remove tape, protective packaging, and literature from all
surfaces of the unit.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for details.
Preparing the Unit for Installation
The orientation of the condensing unit on all CWB-S models can
be adjusted to match the layout of the installation site. It can be
rotated 90° or 180° from its factory-installed position. On
CWB-S2, -S3, and -S4 models, the condensing unit also can be
mounted in several positions between the center of the well and
the evaporator coil connections. Rotating the condensing unit
must be performed after installing the unit due to the dimension
of the countertop cutout.
Survey the installation site and determine if adjustment to the
orientation and/or position of the condensing unit is necessary.
Take into account the need for louvered or grill-style openings in
the cabinetry to provide proper ventilation for the unit as well as
access to the control panel. One of these ventilation openings
must be in front of the condensing coils with the other on the
opposite side. If multiple refrigerated wells are installed in the
same counter, each unit should intake cool air and expel hot air.
If adjustment to the orientation of the condensing unit is
necessary, use the “Rotating the Condensing Unit” procedure
after installing the unit. If adjustment to the position of the
condensing unit is necessary, use the following procedure.
Moving the Condensing Unit
This procedure can be performed on CWB-S2, CWB-S3, and
CWB-S4 models only.
1. Remove the two control panel bolts that secure the control
panel to the condensing unit support frame. Set aside the
control panel.
2. Remove the four mounting screws that secure the condensing
unit support frame to the underside of the well enclosure.
3. Move the condensing unit to the desired position. The
condensing unit can be installed in several positions using
pre-drilled holes at 6-1/2" (165 mm) increments between
the center of the unit and the evaporator coil connections.
4. Reattach the condensing unit support frame to the well
enclosure using the four mounting screws.
5. Reattach the control panel to the condensing unit support
frame using the two control panel bolts.
Moving a CWB-S4 Model Condensing Unit
Form No. CWBSM-0616
7
INSTALLATION
NOTICE
Air FlowA
i
r
F
l
o
w
Countertop
Cutout
Ventilation/Control
Access Openings
(on both sides
of cabinet)
Preparing the Installation Site
1. Cut the appropriate opening in the countertop for the unit
being installed. Refer to “Countertop Cutout Dimensions”
in this section.
2. If installing the control panel remotely, cut and drill the
appropriate holes in the vertical surface where the control
panel will be installed. Refer to the “Installing the Control
Panel Remotely” procedure for cutout dimensions.
3. Make structural modifications or add bracing underneath
the countertop to ensure the countertop will support the
weight of the unit and its contents. Make sure a minimum
2" (51 mm) clearance will be available between the
condensing unit and any interior surface.
NOTE: The countertop must be level to ensure proper draining
Installing the Unit
Use caution and avoid hitting condensing unit hoses/lines
when installing unit. Damage caused during installation is
not covered under warranty.
NOTE: Consult a qualified plumber for proper trap and drain
of the refrigerated well.
4. Cut two openings in the cabinetry to provide proper
ventilation to the condensing unit as well as access to the
control panel. Louvered or grill-style panels should be
installed in the openings to protect the condensing unit.
• Openings should be a minimum of 12" x 12" (31 x 31 cm)
or 144 square inches (961 square cm).
• One opening should be located in front of the condenser
coils with the other opening on the opposite side.
5. Make sure a grounded electrical receptacle of the correct
voltage, size, and plug configuration is within 6′ (1829 mm)
of the mounting location for the control panel. See the
SPECIFICATIONS section for details.
1. Lift the unit out of the wooden shipping frame and carefully
lower it into the countertop cutout.This step requires two or
more people, depending on the unit.
2. Apply National Sanitation Foundation-approved (NSFapproved) silicone sealant around the edge of the unit to
seal it to the countertop.
3. Install the control panel in the desired location.
• The control panel can be installed on one of three sides
of the condensing unit support frame. Do not install the
control panel in front of the condenser coils.
• The control panel can be installed remotely within 48″
(1219 mm) of the condensing unit. Refer to the
“Installing the Control Panel Remotely” procedure in this
section.
4. Connect the 1" drain fitting to a trap and drain line. If a trap
and drain line are not available, a catch pan (not supplied)
must be used under the drain fitting to contain water
draining from the well enclosure.
installation that conforms to local plumbing codes.
English
Installing a CWB-S2 Model
5. Clean the well enclosure thoroughly in preparation for initial
operation. Refer to the MAINTENANCE section for proper
cleaning procedures.
NOTE: If a catch pan is used underneath the drain fitting, make
sure the pan is emptied regularly to prevent over-flowing.
6. Rotate the condensing unit, if necessary. Refer to the
“Rotating the Condensing Unit” in this section.
7. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
Rotating the Condensing Unit
1. Remove the two control panel bolts that secure the control
panel to the condensing unit support frame. Set aside the
control panel.
2. Place blocks underneath the condensing unit for support
during rotation.
3. Remove the 16 support bolts (four on each support) that
secure the condensing unit vertical supports to the upper
support brackets on the underside of the well enclosure.
4. Rotate the condensing unit 90° or 180°, depending on the
installation site.
NOTE: Do not rotate the condensing unit in a direction that will
put the evaporator lines or any other obstruction in front
of the condenser coil.
5. Reattach the vertical supports to the upper support brackets
on the well enclosure using the 16 support bolts.
6. Reattach the control panel to the condensing unit support
frame using the two control panel bolts.
8
Form No. CWBSM-0616
English
B
A
Control
Panel Bolt
Vertical
Support
Bolt
Upper
Support
Bracket
Vertical
Support
Control Panel
Condensing Unit
rotated 90°.
Hoses removed for clarity.
5-5/8″
(143 mm)
7-7/16″
(189 mm)
7-3/4″
(196 mm)
3-1/2″
(89 mm)
1-1/16″
(27 mm)
WARNING
INSTALLATION
Installing the Control Panel Remotely
Use the following procedure to install the control panel remotely.
Control panel must be mounted in a vertical surface.
Mounting control panel in a horizontal surface may result
in the collection of liquids and lead to electric shock.
1. Remove the four trim cover screws from the control panel,
and remove the trim cover.
2. Position the control panel into the cutout opening through
the backside.
3. Fasten the control panel to the vertical surface using four
screws (not supplied).
4. Reinstall the trim cover on the control panel and secure in
position using the four trim cover screws. Seal the trim
cover to the mounting surface with silicone adhesive.
Rotating the Condensing Unit
Countertop Cutout Dimensions
Width
Model
CWB-S1
CWB-S2
CWB-S3
CWB-S4
(A)
25-3/16″–26-1/16″
(641–662 mm)
46-1/4″–47-1/8″
(1175–1196 mm)
67-5/16″–68-1/8″
(1710–1731 mm)
88-3/8″–89-3/16″
(2245–2266 mm)
Control Panel Cutout Dimensions
NOTE: Make sure the width of the control panel cutout does
not exceed the above dimension.
Depth
(B)
17-1/16″–17-15/16″
(433–456 mm)
17-1/16″–17-15/16″
(433–456 mm)
17-1/16″–17-15/16″
(433–456 mm)
17-1/16″–17-15/16″
(433–456 mm)
Form No. CWBSM-0616
CWB-S Series Countertop Cutout Dimensions
9
OPERATION
WARNING
NOTICE
WARNING
NOTICE
Digital Temperature
Controller
Power I/O(On/Off) Switch
Unit “Active”
Symbol
General
Use the following procedures to operate the Slim Refrigerated
Drop-In Wells.
Read all safety messages in the Important Safety
Information section before operating this equipment.
Make sure food product has been chilled to the proper
food-safe temperature before placing in the unit. Failure to
chill food product properly may result in serious health
risks. This unit is for holding pre-chilled food product only.
This unit is designed for use in environments where ambient
temperature is between 65°F (18°C) and 86°F (30°C).
When shipped during cold weather months, store unit in
proper ambient temperature environment for 10 hours to
prevent compressor and/or refrigerant line damage. If unit is
turned on and there is excessive noise and vibration, turn off
immediately and allow additional warm up time.
Startup
1. Fill the refrigerated well with empty food pans. The well will
2. Move the Power I/O (on/off) Switch to the “I” (on) position
NOTE: The unit is pre-set at the factory to a setpoint
3. Allow the unit approximately 60 minutes to reach the
4. Verify on the display that the unit has reached the proper
chill to the setpoint temperature more quickly and efficiently
with empty pans in the well.
(located on the control panel).
• The digital temperature controller will energize and “ON”
will appear on the display, followed by the current
temperature of the unit.
• The symbol on the display will illuminate to show
the condensing unit is active and chilling the well.
temperature of 32°F (0°C). If ambient conditions require
adjustment to the setpoint temperature, refer to the
“Changing the Setpoint Temperature” in this section.
setpoint temperature before loading pre-chilled food
product.
setpoint temperature, and replace the empty pans in the
well with pans that are loaded with pre-chilled food product.
• Always use a food pan. Do not place food directly into
the refrigerated well.
1. Move the Power I/O (on/off) Switch to the “O” (off) position.
The digital temperature controller and condensing unit will
shut off.
2. Perform the “Daily Cleaning” procedure in the
MAINTENANCE section of this manual.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
NOTE: If a catch pan is used underneath the drain fitting, make
sure the pan is emptied regularly to prevent overflowing.
Hatco Corporation is not responsible for actual food
product serving temperature. It is the responsibility of the
user to ensure that food product is held and served at a
safe temperature.
10
Form No. CWBSM-0616
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