Hatco CHW-43 Installation Manual

WARNING

ADVERTENCIA

AVERTISSEMENT

hatcocorp.com

(see page 2)

S'inscrire en ligne!

(voir page 12)

Countertop Heated Wells

Puits chauffants pour comptoir

HW and CHW Series • Série HW et CHW

Installation and Operating Manual

Manuel d'installation et d'utilisation

P/N 07.04.637.00

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

English = p 2

No opere este equipo al menos que haya leído y comprendido el contenido de este manual! Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. Almacenar este manual en una localización segura para la referencia futura.

Ne pas utiliser cet équipement sans avoir lu et compris le contenu de ce manuel ! Le non-respect des instructions contenues dans ce manuel peut entraîner de graves blessures ou la mort. Ce manuel contient des informations importantes concernant l'entretien, l'utilisation et le fonctionnement de ce produit. Si vous ne comprenez pas le contenu de ce manuel, veuillez le signaler à votre supérieur. Conservez ce manuel dans un endroit sûr pour pouvoir vous y référer plus tard.

Français = p 12

NOTICE

CAUTION

WARNING

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607.

CONTENTS

English

Important Owner Information ..............................................2

Introduction...........................................................................2

Important Safety Information...............................................3

Model Description.................................................................4

All Models............................................................................4

Model Designation................................................................4

Specifications........................................................................5

Plug Configurations.............................................................5

Electrical Rating Chart ........................................................5

Dimensions .........................................................................5

Installation.............................................................................6

General ...............................................................................6

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the back of the unit near the power cord). Please have this information available when calling Hatco for service assistance.

Model No. ________________________________________

Serial No. ________________________________________

Voltage __________________________________________

Date of Purchase __________________________________

Operation...............................................................................7

General ...............................................................................7

Maintenance ..........................................................................8

General ...............................................................................8

Daily Cleaning .....................................................................8

Removing Lime and Mineral Deposits ................................8

Troubleshooting Guide ........................................................9

Options and Accessories...................................................10

Limited Warranty.................................................................11

Authorized Parts Distributors............................Back Cover

Business Hours: 8:00

Telephone: 800-558-0607; 414-671-6350

E-mail: partsandservice@hatcocorp.com

Fax: 800-690-2966 (Parts and Service)

AM to 5:00 PM Central Standard Time (CST)

(Summer Hours: June to September— 8:00

AM to 5:00 PM CST Monday–Thursday

8:00

AM to 2:30 PM CST Friday)

414-671-3976 (International)

Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on “Warranty Registration”.

INTRODUCTION

Hatco Countertop Heated Wells are specially designed to hold and/or rethermalize hot foods. Designed for wet or dry applications, the wells are available in two pan sizes—each heated with a long-life heating element design with a 2 year warranty. Heat is evenly distributed throughout the heavy gauge stainless steel construction to ensure hot food. The design allows for easy maintenance and durable performance. One year parts and on-site labor warranty is standard.

Hatco Countertop Heated Wells are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for the Countertop Heated Wells. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of a unit.

Additional information can be found by visiting our web site at

www.hatcocorp.com.

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to personal injury.

Form No. HWM-0115

nglish

WARNING

CAUTION

NOTICE

WARNING

IMPORTANT SAFETY INFORMATION

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

• Do not use unit to melt or hold ice. Doing so may cause condensation, creating an electrical hazard and causing personal injury and/or damage to unit. Damage caused by condensation is not covered by warranty.

• Turn off and unplug unit when filling with water. Avoid splashing.

• Do not clean unit when it is energized or hot.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by an Authorized Hatco Service Agent or a person with similar qualifications.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD:

• Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

• Do not use flammable cleaning solutions to clean this unit.

Make sure all operators have been instructed on the safe and proper use of unit.

Do NOT use unit to rethermalize food while holding hot food. This unit is not intended for use by children or persons with

reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from unit.

Form No. HWM-0115

Make sure food product has been heated to the proper food-safe temperature. Failure to heat and hold food product properly may result in serious health risks.

Hatco Corporation is not responsible for actual food product serving temperature. It is the responsibility of the user to ensure that food product is held and served at a safe temperature.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.

BURN HAZARD:

• Some exterior surfaces on unit will get hot. Use caution when touching these areas.

• Hot water in unit may cause scalding injury. Allow unit to cool before draining or cleaning.

Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support weight of unit and contents.

Do not move or relocate unit when it contains food product. Turn off unit, remove food product, and allow to cool completely before moving or cleaning.

Standard and approved manufacturing oils may smoke up to 30 minutes during initial startup. This is a temporary condition. Operate unit without food product until smoke dissipates.

Do not locate unit in an area subject to excessive temperatures or grease from grills, fryers, etc. Excessive temperatures could cause damage to unit.

Unit is designed and recommended for use on metallic countertops. For other surfaces, verify with manufacturer that material is suitable for prolonged temperatures up to 200°F (93°C). Damage to any countertop material caused by heat generated from Hatco equipment is not covered under Hatco warranty.

Unit must be allowed to cool down to room temperature before changing from wet-to-dry or dry-to-wet operation. Allowing unit to run dry during wet operation or adding water during dry operation will damage unit.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

Do not use steel wool for cleaning. Steel wool will scratch the finish.

Do not use harsh chemicals such as bleach, cleaners containing bleach, or oven cleaners to clean this unit.

Clean unit daily to avoid malfunctions and maintain sanitary operation.

MODEL DESCRIPTION

Power I/O

Switch

Temperature Control

“Dry” Indicator

Light

Power Cord

Power I/O

Switch

Temperature Control

“Dry” Indicator

Light

Power Cord

C H W - X X X

Countertop Heated Well

Cook/Rethermalizing Function

FUL = Full Size Pan 43 = 4/3 Size Pan

English

All Models

All Countertop Heated Well units are reliable and versatile. Units have a stainless steel and aluminized steel housing with a metal sheathed heating element that is available in standard and high wattage. Features include a Power I/0 Switch (on/off), a Temperature Control, a “Dry” Indicator Light, and a 6′ (1829 mm) cord and plug set.

All CHW-XXX models are high-wattage units capable of rethermalizing a variety of foods.

Countertop Heated Wells come standard in stainless steel and are designed, manufactured, and tested to maintain safe food holding temperatures.

HW-FUL and CHW-FUL Models

HW-FUL and CHW-FUL models are capable of holding a variety of pan combinations listed below. These models are designed to be placed on a non-combustible countertop.

• One full size pan.

• Three 1/3 size pans with adapter bars.

• Two 1/2 sized pans with adapter bars.

Pans and Adapter Bars sold separately (see the OPTIONS ANDACCESSORIES section for details).

HW-43 and CHW-43 Models

HW-43 and CHW-43 models are capable of holding a variety of pan combinations listed below. These models are designed to be placed on a non-combustible countertop.

• One full size pan and one 1/3 size pan with adapter bars.

• Four 1/3 size pans with adapter bars.

• Two 1/2 size pans and one 1/3 size pan with adapter bars.

Pans and Adapter Bars sold separately (see the OPTIONS AND ACCESSORIES section for details).

HW-FUL and CHW-FUL Countertop Heated Wells (HW-FULshown)

MODEL DESIGNATION

HW-43 and CHW-43 Countertop Heated Wells (HW-43shown)

Form No. HWM-0115

nglish

WARNING

NEMA 5-15P

NEMA 5-20P

CEE 7/7 Schuko

BS-1363 AS 3112

SPECIFICATIONS

Plug Configurations

Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the application.

ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.

NOTE: The specification label is located on the back of the unit

near the power cord. See label for serial number and verification of unit electrical information.

Plug Configurations

NOTE: Receptacle not supplied by Hatco.

Electrical Rating Chart

Model Voltage Watts Amps Phase Plug Configuration Shipping Weight

HW-FUL 120 1200 10 1 NEMA 5-15P 27 lbs. (12 kg)

230 1200 5.2 1 CEE 7/7 Schuko, BS-1363, or AS 3112 27 lbs. (12 kg)

CHW-FUL 120 1440 12 1 NEMA 5-15P 28 lbs. (13 kg)

HW-43 120 1200 10 1 NEMA 5-15P 33 lbs. (15 kg)

CHW-43 120 1800 15 1 NEMA 5-15P* 33 lbs. (15 kg)

The shaded areas contain electrical information for International models only.

* NEMA 5-20P for Canada.

NOTE: Shipping weight includes packaging.

Dimensions

Width

Model

HW-FUL 14-5/8″

CHW-FUL 14-5/8″

HW-43 14-1/2″

CHW-43 14-1/2″

(A)

(370 mm)

(368 mm)

Depth

(B)

23-15/16″ (607 mm)

30-15/16″ (785 mm)

Height

(C)

9-3/4″

(248 mm)

10-3/4″

(273 mm)

9-11/16″

(245 mm) 10-11/16″

(270 mm)

Footprint Width (D)

12-1/2″

(317 mm)

12-1/2″

(317 mm)

13-5/16″

(337 mm)

13-5/16″

(337 mm)

Footprint Depth (E)

20-7/16″

(519 mm)

20-7/16″

(519 mm)

28″

(710 mm)

28″

(710 mm)

Form No. HWM-0115

INSTALLATION

CAUTION

WARNING

NOTICE

English

General

Countertop Heated Well units are shipped from the factory fully assembled and ready for use. Use the following procedure to install the unit.

ELECTRIC SHOCK HAZARD:

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

1. Remove the unit from the box.

NOTE: To prevent delay in obtaining warranty coverage,

complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

2. Remove tape and protective packaging from all surfaces of the unit.

3. Place the unit in the desired location.

• Locate the unit in an area where the ambient air temperature is constant and a minimum of 70° F (21° C). Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods and air conditioning ducts).

• Make sure the unit is at the proper counter height in an area convenient for use.

• Make sure the countertop is level and strong enough to support the weight of the unit and food product.

• Make sure the feet on the bottom of the unit are positioned securely on the countertop.

4. Install any accessories that came with the unit. Refer to the OPTIONS AND ACCESSORIES section for details.

Do not locate unit in an area subject to excessive temperatures or grease from grills, fryers, etc. Excessive temperatures could cause damage to unit.

Form No. HWM-0115

nglish

NOTICE

WARNING

“MAX” Fill Line

CAUTION

Power I/O Switch Temperature Control “Dry” Indicator Light

General

Use the following procedures to operate a Countertop Heated Well.

Read all safety messages in the Important Safety Information section before operating this equipment.

ELECTRIC SHOCK HAZARD:

• DO NOT use unit to melt or hold ice. Doing so may cause condensation, creating an electrical hazard and causing personal injury and/or damage to unit. Damage caused by condensation is not covered by warranty.

• Turn off and unplug unit when filling with water. Avoid splashing.

Do NOT use unit to rethermalize food while holding hot food.

Standard and approved manufacturing oils may smoke up to 30 minutes during initial startup. This is a temporary condition. Operate unit without food product until smoke dissipates.

Hatco Countertop Heated Wells are designed for WET or DRY operation. Hatco recommends wet operation for consistent food heating. If the unit is operating wet and is allowed to run dry, turn it off and allow to cool before adding water.

Startup

1. If using the well for wet

operation, fill the well with HOT tap water up to the “MAX” fill line inside the well.

2. Plug the unit into a

properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.

OPERATION

BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.

3. Move the Power I/O Switch (on/off) to the I (on) position. The indicator light on the switch glows when the unit is on.

4. Turn the Temperature Control to the desired food-safe temperature setting.

• Turning the control clockwise toward “7” increases the temperature.

• Turning the control counterclockwise toward “1” decreases the temperature.

5. Place an empty food pan in the heated well, and allow the well to preheat for approximately 30 minutes.

Food Rethermalizing (CHW-FUL and CHW-43 models only)

Place the appropriate size food pan(s) into the unit opening.

• Always use wet operation when rethermalizing.

• Always use a food pan. Do not place food directly into the heated well.

• Stir thick food items frequently to keep food heated uniformly.

• Keep pans covered to maintain food quality and temperature.

• Monitor the water level inside the well. Refill the well when the water level reaches the “MIN” line inside the well.

NOTE: The “Dry” Indicator Light will illuminate when the well

runs dry. Turn off the unit, allow it to cool, and then refill with hot tap water to the “MAX” fill line.

Shutdown

1. Move the Power I/O Switch (on/off) to the O (off) position. The indicator light on the switch will shut off.

Form No. HWM-0115

HW and CHW Series Control Panel

MAINTENANCE

NOTICE

WARNING

CAUTION

“MAX” Fill Line

English

General

Countertop Heated Wells are designed for maximum durability and performance, with minimum maintenance.

ELECTRIC SHOCK HAZARD:

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Do not clean unit when it is energized or hot.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

FIRE HAZARD: Do not use flammable cleaning solutions to clean this unit.

BURN HAZARD: Hot water in unit may cause scalding injury. Allow unit to cool before draining or cleaning.

Do not move or relocate unit when it contains food product. Turn off unit, remove food product, and allow to cool completely before moving or cleaning.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

Do not use steel wool for cleaning. Steel wool will scratch the finish.

Do not use harsh chemicals such as bleach, cleaners containing bleach, or oven cleaners to clean this unit.

Clean unit daily to avoid malfunctions and maintain sanitary operation.

Daily Cleaning

To preserve the finish of the heated well, perform the following cleaning procedure daily.

1. Move the Power I/O Switch (on/off) to the O (off) position, unplug the power cord, and allow the unit to cool.

2. Remove and wash any pans and adapters.

3. Remove water from the well if used for wet operation.

4. Wipe down the entire unit using a clean cloth or sponge and mild detergent.

5. Use a plastic scouring pad to remove any hardened food particles or mineral deposits.

6. Wipe the well thoroughly with a clean, damp cloth to remove all detergent residue. Rinse cloth and repeat, if necessary.

7. Wipe dry the entire unit using a non-abrasive, dry cloth.

Removing Lime and Mineral Deposits

Use the following procedure for periodic cleaning and deliming of the heated well.

NOTE: The lime and mineral content of the water used for daily

operation will determine how often the deliming procedure must be performed.

NOTE: Perform this procedure when the unit will not be used

for a period of time, such as the end of the day.

1. Move the Power I/O Switch (on/off) to the O (off) position, unplug the power cord, and allow the unit to cool.

2. Remove and wash any pans and adapters.

3. Remove water from the well if used for wet operation.

4. Add a mixture of 75% water and 25% white vinegar to the well until solution is at normal operating level (“MAX” fill line) or covers the accumulated scale. Do not use flavored vinegar.

5. Plug in and turn on the unit.

6. Turn the Temperature Control fully clockwise to the HIGH position. Allow the unit to run for 30 minutes.

7. Move the Power I/O Switch (on/off) to the O (off) position, unplug the power cord, and cover the well.

8. Allow the solution to soak for at least one hour or overnight for heavy buildup.

9. Remove the water/cleaning solution from the well.

10. Scrub the well with a plastic scouring pad.

11. Wipe the well thoroughly with a clean, damp cloth to remove all residue. Rinse cloth and repeat, if necessary.

12. Wipe dry the entire unit using a non-abrasive, dry cloth.

NOTE: Heavy scale buildup may require additional treatments.

Form No. HWM-0115

+ 16 hidden pages

Hatco CHW-43 Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual