Haier PBFS21EDAB, PBFS21EDAE, PBFS21EDAP, PBFS21EDAS, RBFS21TIAW Service Manual

CAUTION

READ THIS MANUAL CAREFULLY TO
DIAGNOSE TROUBLE CORRECTLY
BEFORE OFFERING SERVICE .

Refrigerator

SERVICE MANUAL

Features:

1.Chill drawer for delicatessen

2.Slide-out shelf for easy food access

3.Optimized condensing system

4.Pre-cooling for defrosting for freshness storage

5.Automatic problem detecting and warning system, door cooling warning system

Haier Grou

p

6.Vitamin C technology for fresh food storage

7.Ice making

8.Intelligent operation for automatic operation

9.Dispenser for cold drinks

MODEL: PBFS21EDAW/B/P/S/E

RBFS21TIAW/B/P/S/E

RBFS21SIAW/B/P/S/E

PRFS25EDAP/S/E

CONTENTS PAGE

1.PARTS IDENTIFICATIONS-------------------------------------------------------------1

2.DISASSEMBLY of door----------------------------------------------------------------- 2

3.CONTROL AND DISPLAY SYSTEM----------------------------------------------3~8

Control and display panel----------------------------------------------------------------3~8

4.REFRIGERATION PRINCIPLE---------------------------------------------------------9

System flow chart-----------------------------------------------------------------------------9

4.CIRCUIT DIAGRAM-----------------------------------------------------------------10~11

4.1 Schematic---------------------------------------------------------------------------------10

4.2 Connect diagram------------------------------------------------------------------------11

5.Sensor and Error code-----------------------------------------------------------------12

6.TROUBLESHOOTING--------------------------------------------------------------13~30

6.1 Common Troubles in Refrigerators and Remedies------------------------13~24

6.2 Instruction of replacing mullion,heater and sensor-------------------------25~30

7.Other(Icemaker and defrost details)------------------------------------------------31

CONTENTS

PRODUCT CODE and SERIES INTRODUCTION

Model Designations

Bottom Mount

21 - 25 cu ft Refrigerator / Freezer

Details:

PARTS IDENTIFICATIONS



Freezer

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Diary foChill-cold

storageUDFNRGER[

Liquid rack

Slide rack

Fruits and

VHJHWDEOHVER[

Gallon

bottled seat

Cooked-

IRRGER[

Ice-making

drawer

Deepfreeze

refrigeration big

drawer

Deepfreeze

fridge

Ice spoon

Ice-maker

Ice-meeting

drawer

Drawer

clapboard

Deepfreeze

fridge big

drawer

For the application of this brochure to different models, the characteristics of the refrigerator you are
using may be different from the descriptions in this brochure.

Note

DISASSEMBLY

1. Removing and replacing the right door of refrigerator compartment

ķUnscrew the upper right hinge cover by
means of screwdriver and then remove
the hinge cover.

ĸ Unscrew the upper right hinge by means of
hexagonal screwdriver and then remove the hinge.

ĹRemove the door and place it in a proper
position.

ĺ Remove the middle hinge if necessary.

2. Removing and replacing the left door of refrigerator compartment

ķUnscrew the upper left hinge cover by
means of screwdriver and then remove the
hinge cover.

ĸUnscrew the upper left hinge by means of
hexagonal screwdriver and then remove the
hinge.



CONTROL AND DISPLAY SYSTEM

The door body vision controlling screen(just for PBFS21/PRFS25 series)

Function adjustment and control principle



DAB

C

A …………Hour Button B …………Minute Button
C………… Lock Button D……………Time Area

E

K

L

M N

K

M N

E …………Quick-refrigerant button F, G………Deepfreeze fridge temperature adjusting button
H ………deepfreeze fridge temperature indicating area I……..………Chill-cold storage temperature indicating area
J.K…...…chill-cold storage temperature adjusting button L…….…...………Chill-coldstorage quick-deepfreeze fridge

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FG

H I J

F

G

H

I

J

CONTROL AND DISPLAY SYSTEM

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Press Button C, after the first sound of the buzzer, fix the indicating lamp to be lighted, and the
clock setting of the door body vision cannot be operated, and the function of taking out cold
drinks is locked; press Button C again, after the first sound of the buzzer, fix the indicating lamp
to be out, and the clock setting of the door body vision operation is recovered.

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Press Button J or Button K, the chill-cold storage temperature vision area will flicker,
and when the chill-cold storage temperature is set, the range of the chill-cold storage
temperature is 34 degrees to 46 degrees, and each time you press Button K, the chill-cold
storage temperature will increase a level, till the highest Level Seven is reached; each time
you press Button J, the chill-cold storage temperature will decrease a level, till the lowest
Level One is reached.

DAB

C

(Only apply for the models with the function of taking out cold drinks)

(Only apply for the models without the function of taking out cold drinks)

IJK

IJK



3. Deepfreeze fridge temperature adjustment

Press Button G or Button H, the deepfreeze fridge temperature vision area H will flicker,
and when the deepfreeze fridge temperature is set, the range of the deepfreeze fridge
temperature is -7 degrees to 8 degrees, and each time you press Button G, the
deepfreeze fridge temperature will increase a level, till the highest Level Seven is reached;
each time you press Button F, the deepfreeze fridge temperature will decrease a level,
till the lowest Level One is reached.

(Only apply for the models with the function of taking out cold drinks)

(Only apply for the models without the function of taking out cold drinks)

FG H

FG H

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When pressing Button A and Button B at the same time for three seconds, the time sign D
will begin to flicker after the first sound of the buzzer. Press Button A to adjust the hours,
each time you press Button A, one hour will be increased, till 23 hours is reached, then press
Button A again, 00 will be shown. Press Button B to adjust the minutes, each time you press
Button B , one minute will be increased, till 59 minutes is reached, then press Button B again,
00 will be shown.

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DAB

C



CONTROL AND DISPLAY SYSTEM

CONTROL AND DISPLAY SYSTEM

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

E

L

The function of quick-deepfreeze refrigeration is to refrigerate the food completely in the shortest
time.Press Button E, the refrigerant quick-deepfreeze refrigeration button indicating lamp will be
lighted, and the refrigerator will be in the refrigerant quick-deepfreeze refrigeration state, and the
refrigerator will be out of the refrigerant quick-deepfreeze refrigeration state after it enters the
refrigerant quick-deepfreeze refrigeration state for 4 hours; if you want the refrigerator to be out
of the refrigerant quick-deepfreeze refrigeration state forcefully after it enters the refrigerant
quick-deepfreeze refrigeration state for three hours, you can press Button E again, and the
refrigerant quick-deepfreeze refrigeration button indicating lamp will be out, and the refrigerator
will be out of the refrigerant quick-deepfreeze refrigeration state.

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Press Button L, the chill-cold storage quick-deepfreeze refrigeration button indicating lamp will be
lighted, and the refrigerator will be in the chill-cold storage chill-cold storage quick -deepfreeze
refrigeration state, and the refrigerator will be out of the chill-cold storage quick -deepfreeze
refrigeration state if the chill-cold storage temperature is 2 F lower than its designed temperature;
if you want the refrigerator to be out of the chill-cold storage quick -deepfreeze refrigeration state,
you can press Button L, and the chill-cold storage quick -deepfreeze refrigeration button indicating
lamp will be out, and the refrigerator will be out of the chill-cold storage quick -deepfreeze
refrigeration state.

When the refrigerator is in the refrigerant quick-deepfreeze refrigeration state and in the
chill-cold storage quick -deepfreeze refrigeration state, within the set time, the process o

f

refrigerating remain constant without turningoff the machine.

Note

CONTROL AND DISPLAY SYSTEM

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When pressing chill-cold storage adjustment Button J and chill-cold storage adjustment
Button K at the same time for three seconds, the chill-cold storage sign I will be out after the
first sound of the buzzer an the chill-cold storage function is turn off; when pressing chill-cold
storage adjustment Button J and chill-cold storage adjustment Button K at the same time for
three seconds again, the chill-cold storage sign I will be on after the first sound of the buzzer
and the chill-cold storage function is turn on again.

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Press Button F and Button G and Button J on the vision board at the same time for three
seconds, the Celsius will be used after the first sound of the buzzer; Press Button F and Button
G and Button J on the vision board at the same time for three seconds again, the Fahrenheit
will be used after the first sound of the buzzer.

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



JK

FG J

(Only apply for the modelswith the function of taking out cold drinks)

M N

When the indicating light of the water filter is lighted, it means the water filter should be changed.
And after the water filter is changed, please press the water filter reset button M, and the
indicating light of the water filter N is out.

30 seconds after Operating the refrigerator by pressing the button, the vision
screen is out automatically, and if you press any button or open any door or take
out the cold drink, the vision screen will be shown to be on.

When exceptions on the main controlling function of the refrigerator happen,
the exceptions signs will appear on the vision areas of the chill-cold storage
or refrigerant temperature, and the exceptions signs are: F1, F2, F3, F5, F6, Ed,
ER, E0, EI, E2.If this case really happens, please consult the sold-repairing
department to have the refrigerator repaired, in order to test the optimizing
controlling of the refrigerator.

When any door body is opened for over 60 seconds, the door-opening alarming
function of the refrigerator will be started, and the refrigerator will produce buzzers
at the intervals of 30 seconds, which shows to the user that there is a door body is open.

10. The function of showing and controlling

11. Exceptions Indicating

12. Door-opening alarm

13. Power-breaking memorizing function

When the refrigerator is cut off, the state of the refrigerator before the power-breaking is
memorized, and then the refrigerator will be operating with the default values before power-breaking.



CONTROL AND DISPLAY SYSTEM

REFRIGERATION PRINCIPLE















1.Compressor

2.Mullion Heater

3.Dry Filter

4.condenser

5.Mullion Heater

6.Evaporator

7.Capillary tube

SYSTEM FLOW CHART

SYSTEM FLOW SCENOGRAPH



CIRCUIT DIAGRAM

1.Schematic



2. Connect diagram(for PRFS25EDA* series)



Mother Board Wiring Connections

g

p

p

g

p

p

r

p

p

r

p

r

door solenoid

p

g

r

r

p

r

p

p

p

r

p

p

Power Input

line

neutral

1 drawer lam

3 main wate

4 ice maker water valve

5 dispenser water valve

1 line to

2 line fresh food lamps

3 neutral to

4 neutral fresh food lamps

CN 10

6 neutral

CN 11

wr board

ower board

CN 3 to dispenser
display panel

CN 1 Fresh Food

1-2 tem
3-4 li

5-6 dam
7-10 Dam

CN 2 To top
display

sensor

ht switch

er htr

er mt

CN 8

1 freezer lam

2 au

er moto

3 ice crushe

solenoid

5 defrost heater fuse

6 neutral

CN9 Dis

2 Ice dispense

3 dispenser heater

4 dis

enser lamp

5 dispense

arm switch

ense

1 neutral

CN 7 Drawer

CN 6 Ice Maker

Not used

CN 4 Freezer

1-2 tem
3-4 dfrst sensor
5-6 li

7-9

10-12 evap fan
motor

CN 5

1-2 disp door htr
3-6 to door

display
7-8 ambient

tem

sensor

ht switch

cond fan mtr

sensor

9-10 light switch

7-8 tem

sensor

3-6 dam

er motor

1-2 dam

1-2 ice mkr sensor

7-10 ice maker motor

er heater

SENSOR AND ERROR CODE

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

1. Analysis of Troubles and Troubleshooting

A. Poor Refrigerating Effect

The so-called “poor refrigerating effect “ refers to the fact that the refrigerator can operate and
refrigerator normally, but the temperature in the refrigerator cannot drop to the prescribed
value under the stipulated working conditions. In view of there are many causes for this
phenomenon, we are going to discuss and analyze it in the following 7 aspects:

1) Leakage of refrigerant
Analysis of Trouble

The leakage of refrigerant in the system will result in an insufficient refrigerating capacity, the
resulting phenomena are its lower gas suction pressure and exhaust pressure as well as
higher exhaust gas temperature. The exhaust tube feels rather hot, and a continuous gas
flowing sound louder than usual can be heard at the outlet of the capillary, and no frost or a
smaller quantity of loose frost appears on the evaporator. After shut down, the balance
pressure in the system is usually lower than the saturation pressure corresponding to the
same ambient temperature.

Remedy
In case there is leakage of refrigerant from the system, do not hurry to recharge it with
refrigerant, manage to find out leak points immediately, and make a note of from where it
leaks ---welding points and parts. After having them repaired, recharge refrigerant.
There are so many joints and sealed surfaces in a refrigerator, accordingly, quite a lot
potential leak points do exist in the system. In troubleshooting, pay attention to those parts
that are liable to leak, check main connection points for oil seepage and tubing for cracks. If
there is no severer leak point, charge the system with nitrogen and detect leak points with the
commonly adopted method, repair them, evacuate, charge the system with refrigerant, and
then turn on the refrigerator to make a test run.

2) Too much refrigerant charged into the system

Analysis of Trouble

a) In case the amount of refrigerant charged into the system exceeds its nominal capacity, the
superfluous refrigerant will of course take some space of the evaporator, thus reducing its
heat-dissipation area and hence the refrigerating efficiency of the system. The abnormal
phenomena caused by this reason are as follows: the gas suction and exhaust pressures are
generally higher than their respective normal values, the temperature of its condenser is
higher and the electric current of the compressor rises, loose frost forms on the evaporator,
the refrigerator temperature drops slowly, and frost appears on the gas return tube .
b) In case excessive refrigerant has been charged, the liquid refrigerant that can not
evaporates in the evaporator will return to the compressor, and thus a phenomenon of “liquid
striking” will occur. The liquid refrigerant evaporates and effervesces as soon as it flows into
the refrigerating oil at the bottom of compressor .If the condition is severe, foams will fill all
over inside the compressor housing and be sucked by the piston, causing damage to the
components of compressor.



TROUBLESHOOTING

Remedy
According to the operating procedures, it is mandatory to turn the machine off, and several
minutes later, open the refrigerant charging tube and let the refrigerant escape from it, replace
the dry filter, recharge refrigerant after evacuating, and then seal the charging port.

3) There is air left in the refrigerating system

Analysis of Trouble
Residual air in the refrigerating system will reduce its refrigerating efficiency .The prominent
phenomena are the increase in its gas suction and exhaust pressures (however, the gas
exhaust pressure will not exceed its rated value), obvious increase in temperature in the
segment from the compressor outlet to the condenser inlet. Because there is air in the system,
both the gas exhaust pressure and temperature will rise, and moreover, the gas flowing sound
is intermittent and obviously louder.

Remedy
After shut down for several minutes, open the tubing, evacuate it and then recharge the
system with refrigerant.

4) Low efficiency of compressor

Analysis of Trouble
Low efficiency of a refrigerating compressor refers to the actual reduction of gas discharge

capacity, and hence the corresponding reduction of refrigerating capacity, under the condition
that the refrigerant in the system is unchanged. This phenomenon occurs mostly when the
compressor has been used for quite a long time, its moving parts have worn to a considerable
degree, fit clearance between various parts have increased and sealing property of its gas
valve has deteriorated, resulting in an decrease in its actual gas discharge capacity.

Methods of Judgment

Measure the high and low pressures with pressure gauges to see whether they are normal. If
an abnormal sound comes from the compressor or the temperature of its causing is too high,
cut the discharge port open and operate the compressor, feel it if there is pressure at the
discharge port with your finger (For a normal compressor, its discharge port is difficult to be
blocked with your finger if you just apply a little effort).

5) Refrigerating oil left in evaporator tubing

Analysis of Trouble
During the process of refrigerating cycles, a little refrigerating oil may remain in the
evaporator tubing, and after a longer time of operation, if there is considerable refrigerating oil
left in the evaporator, the heat conduction effect will be severely affected, thus causing a poor
refrigerating effect.

Remedy
It is quite difficult to determine whether this trouble is caused by the refrigerating oil left in the
evaporator tubing, because this kind of phenomenon and other several trouble are tends to be



confused. Generally speaking, you can make a judgment based on the frost formed on the
evaporator. If the frost does not cover the evaporator, and moreover, it is loosely formed, you
can make a judgment that the deterioration of refrigerating effect is due to the accumulation of
refrigerating oil left in the evaporator tubing in case no other troubles have been found. To
clear off refrigerating oil left in the evaporator, dismantle the evaporator, purge it thoroughly
and then dry it. In case it is difficult to dismantle it, charge refrigerant from the evaporator inlet
to wash it several times, then purge and dry it with nitrogen.

6) Flowing obstructed in refrigerating system

Analysis of Trouble
Because the refrigerating system was originally not purged thoroughly, some of the filter
screen meshes have been clogged by dirt accumulated in the filter after using it for a certain
time of period, thus resulting in a decrease in flow rate, and hence a poorer refrigerating effect.
The abnormal phenomena caused by this kind of slight clogging in the system are as follows:
the gas discharge pressure is lower, the temperature of discharged gas drops down, the
position clogged has a temperature lower than that in normal conditions, and for a severe
clogging, even dew condensation as frosting may appear.

Remedy
Purge the tubing, and after replacing the dry filter with a new one or clearing it thoroughly,
recharge the system with refrigerant and seal the charging port.

B. No Refrigerating

The phenomenon that the compressor runs normally, but no frost (or only a little frost)
appears on the evaporator, and the refrigerator temperature does not drop down is called “no
refrigerating”. There are many causes for this trouble and it is relatively complicated, too. In
servicing, special attention to finding direct causes for this phenomenon. Three main potential
causes for this trouble are analyzed below:

1) All refrigerant in the system has leaked out

Analysis of Trouble
Leak points in the refrigerating system have not been found and repaired timely, thus
resulting in the total escape of refrigerant. There are two kinds of leakage: I) slow leakage for
instance, when we want to use a refrigerator that has been put out of quite a long time, we find
the leakage of refrigerant, or in the course of its operation, we have found that the refrigerator
is gradually becoming not so cold and finally no refrigerating cab be achieved; ii) fast leakage
in that case, all the refrigerant will escape swiftly due to abrupt rupture of system tubing.

Symptoms of total leakage of refrigerant are mainly as follows: the compressor can be started
easily (if there is no damage to the compressor parts) and its operating current becomes low,
its gas suction pressure is high and discharge pressure is lower, the gas discharge tube feels
rather cold, no sound of gas eruption from the liquid in the evaporator can be heard, and no
will gush out of the process tube if you cut it open after shutdown.



Remedy
Check the whole machine, particularly those locations, which are liable to leak. After leak
points have been found, repair them or replace them with new parts according to specific
circumstances, then evacuate the system and finally charge refrigerant.

2) Refrigerating system has been clogged

a) Clogged with Ice
Analysis of Trouble
The dryness treatment for the major parts in the refrigerating system has been performed
improperly, the effect of air purging for the whole system is not good ,or the water content in
the refrigerant is out of standard ,all these will cause the expansion valve to be clogged with
ice .The symptom for this trouble are as follows :the refrigerator sometimes can refrigerate
and sometimes cannot :the refrigerator compartment works normally at the beginning ,but
after working for a certain period of time ,frosting begins at the clogged position ,evaporation
temperature reaches below 0

ć

, water will accumulate at the narrow part of the capillary and
clog it gradually ,then frost begins to melt at the evaporator ,no gas flowing sound can be
heard ,and the gas suction pressure assumes a state of vacuum .Note that these phenomena
will appear intermittently ; sometimes ,the refrigerator works well ,and sometimes not well .In
order to determine whether it is clogged with ice ,heat the suspicious points with hot water to
make ice melt ,and after a while if a gas flowing sound resulting from an abrupt gush is heard
and the gas suction pressure rises as well ,it can be confirmed that the trouble is caused by
ice clogging .

Remedy
If there is too much moisture in the refrigerating system, it is advisable to release the
refrigerant, purge the tubing with nitrogen, and then charge the system with the filtered
refrigerant. However, the commonly adopted method is to connect a filter with moisture
absorbers (such as silica-gel, anhydrous calcium chloride) to the refrigerating system so as to
filter out the moisture from the system, then replace the filter, evacuate it again and finally
charge the system with refrigerant.

b) Clogged with dirt in capillary

Analysis of Trouble
The capillary inlet is a place where coarse-grained dirt or refrigerant oil in the system will tend
to settle down and clog it. In case considerable dirt accumulates there, the whole filter screen
may be blocked totally, making the refrigerant unable to go through. Clogging with dirt
exhibits the same symptoms as that with ice, namely, higher gas suction pressure, lower
temperature of discharged gas, and no gas flowing sound from the evaporator. The difference
between the both is as follows: if the clogging is caused by dirt, tapping the suspicious
clogged point (generally in the capillary or the connection joint of the filter) may cause the
refrigerant to flow through partially, resulting in some corresponding change, whereas in that
case if you heat it with a hot towel, no reaction will happen, no flowing sound can be heard,
moreover, there is no periodic change. After rejecting the possibility of ice clogging, it can be
generally considered as the clogging due to dirt.



Remedy
Dismantle the system, remove the dry filter from it, purge the tubing with nitrogen, install a
new filter, then evacuate it and finally charge it with refrigerant.

C) Clogging in filter

Analysis of Trouble
Total clogging of a filter is rarely to occur. The paste-like matter formed from the substances
filled into the system mostly causes this trouble or other dust after the refrigerator has been
used for a longer time, or by the dirt accumulated gradually inside the filter. Sometimes,
tapping the filter nay cause a passage for flowing, Touching it with your hand, you will feel
that it is cooler compared with its temperature in the normal state.

Remedy
The same as described in the capillary clogging with dirt.

3) Troubles of Compressor

a) Breakage of gas suction and discharge valve blocks

Analysis of Trouble
The compressor works by means of the opening and closing of gas suction valve and
discharge valve to suck and discharge the refrigerant. If the valve block is broken, the
refrigerant can not be discharged, and hence no refrigerating can be achieved.

Method for making judgement
It is quite difficult to differentiate this trouble from others because they often have similar

symptoms. In repairing, firstly, hear attentively if there is some abnormal sound coming from
the compressor (sometimes, the broken pieces of valve block may strike against the cylinder),
and feel the compressor casing with your hand to ascertain whether it is too hot, this is also
helpful to the troubleshooting; secondly, measure the pressures at the high and low pressure
ports of the compressor with pressure gauges, if the gas suction valve block is broken, the
suction pressure gauge pointer will swing violently and the suction pressure is very high,
whereas when the gas discharge valve block is broken , the discharge pressure gauge pointer
will swing drastically and the discharge pressure is very high. In the both cases, stop the
compressor at once, and if technique is available, open the cylinder cover and check up the
valve block, repair it, or replace it with a new one,

C. Sudden stop of Compressor during Its Running

The cause of sudden stop of a compressor during its running is mostly that the gas suction
pressure and/or discharge pressure exceed their respective prescribed ranges, thus making a
pressure-operated protective relay shut off the power to the compressor and stop it. In the
following we discuss mainly the reasons for causing excessively high gas discharge pressure
and low suction pressure.

1) Stoppage due to excessively high gas discharge pressure



A)Too much refrigerant charged into the system

Analysis of Trouble
The phenomenon, such as loose frosting and poor refrigerating effect, may occur if excessive
refrigerant has been charged into the system. Superfluous refrigerant will occupy a certain
space of the evaporator, thus reduce its heat dissipating area, and the phenomenon of “liquid
striking” may occur, too. Meanwhile, dew or frost condensation may occur on the gas return
tube, and the gas discharge pressure will obviously rise, when it reaches the threshold value,
the protective relay will actuate and shut off the power supply to the compressor.

Remedy
Open the tubing, re-evacuate and then charge the system with a proper quantity of refrigerant.

b) Air left in the system

Analysis of Trouble
The residual air in the system will circulate together with the refrigerant in the system. The
major symptoms caused by this residual air is higher gas discharge pressure, higher
discharged gas temperature (the gas discharge tubing is considerably hot when you feel it
with your hand), and poorer refrigerating effect. Furthermore, the gas discharge pressure will
exceed its normal value when the compressor has run for a period not too long, thus making
the protective relay actuate and bring to a stoppage.

Remedy
Check up how the air has been left in the refrigerating system. Generally, there are two
possibilities: one is that the air has been sucked into the system when repairing due to
carelessness, or it has not been purged out totally when evacuating the system; the other is
that there are leak points at the low pressure end of the refrigerating system. Leak points
appear mostly in those low temperature parts or assemblies, because the evaporation
temperature is lower for such low temperature devices, especially at the low pressure end, it
is easier for the air goes into the system. Once it has been ascertained that air does exist in
the system, you have to open the tubing, re-evacuate it and then charge it with refrigerant.

2) Stoppage due to electric troubles

a) Thermostat is out of control

Analysis of Trouble
In case the thermostat does not work in its good order or its temperature sensor has not been
installed properly, frequent stoppage is also likely to occur.

Remedy

Try to adjust the temperature sensor’s position until the compressor can be started and
stopped normally. If this cannot be achieved, and the stoppage still occurs repeatedly, it is
most likely that the mechanical parts or contacts are out of order, disassemble the thermostat,
make a thorough checkup and repair it.



b) Overload of electric motor

Analysis of Trouble
Probably, too many things have been put into the refrigerator, and hence the thermal load
exceeds its refrigerating capacity; or in case the power supply voltage drops considerably, the
current flowing through the motor will increase drastically making the thermal protector
actuate and the fuse blown, and hence the motor stops running. If the motor is still running
continuously in such a case, its windings will be burned out.

Remedy
Reduce the thermal load; pay attention to the variation in voltage of the power supply.

c) Abnormal thermal protection

Analysis of Trouble
The compressor current is within its normal range, but the thermal protector actuates
repeatedly.

Remedy
Replace the thermal protector with a new one.

3) Sudden stoppage due to other causes

Normal Stoppage
A thermostat generally controls start and stop of the compressor. When the temperature in
the refrigerator reaches its desired value, the thermostat will shut down the compressor
automatically. Never take this normal operation as a trouble, care should be taken to
differentiate it from other real troubles in servicing.

D. Compressor won 't start
In case the compressor cannot be started, you must find out the origins of this trouble
through checkup step by step, because probably there are many causes, including those
electrical and mechanical.

1) Inspect the power supply to see whether it is connected to the compressor circuit.

Analysis of Trouble
In case the compressor cannot be started, this will generally exhibit in the power supply
circuit, for instance, power failure, poor contact of switch, and blown fuse. Make a
comprehensive analysis of these phenomena, find out its real cause and take correct
measures to remove this trouble.

Remedy
a) Check the input power circuit to see whether where is voltage of the power supplies,
namely, the circuit which is connected to the knife switch. This can be determined with an
avometer or a test pencil. If a blown fuse is found, ascertain and remove its cause, then
replace it with a new one of the same specifications.



b) Check the compressor accessories, including its thermal protector and relay. In case the
thermal protector is damaged, the compressor cannot be powered on. If the relay is out of
order, the motor will not run and hum sound can be heard from it after the compressor is
turned on, in that case, shut it down immediately, otherwise, the motor windings will be
burned out in case this condition lasts longer.

c) Check the relay contacts and plugs to see if they are perfect and work reliably. Poor contact
may cause the motor not running or humming.

2) Check the circuit voltage to see whether it is normal.

Analysis of trouble
If the circuit voltage is obviously lower than its rated value, it will be difficult to start the motor,
and a hum sound can be heard from it.

Remedy
Measures the voltage with a voltmeter, if it is really too low, give directions to the user for
buying a stabilizer so as to step up the voltage, thus normal operation can be achieved.

3) Check the thermal relay to see whether its contacts are closed.

Analysis of Trouble
The contacts of thermal relay sometimes may be open due to the leakage of temperature
sensing agent from the temperature sensor.

Remedy

Remove the relay cover to check up its contacts, if they are open, this means that the original
setting is not properly set or temperature sensing agent has leaked out of the temperature
sensor. Try to turn the adjusting stem of this value in the direction of the lower temperature
graduation, then check the contacts to see whether they are closed. If they are still not closed,
dismantle the temperature sensing disc and then immerse it into warm water to see whether
the contacts actuate, if not, it can be preliminarily determine that temperature sensing agent
has leaked out, and it must be replaced with a new thermostat.

4) Motor troubles and other electric faults

a) Motor windings have been burned or short-circuited between turns

Analysis of Trouble
When motor windings have been burned or short-circuited between turns, the fuse will be
blown repeatedly, and the blowout occurs particularly at the instant when you close the knife
switch.

Remedy

Check the terminals and the outer casing to see whether they are short-circuited, and measure
the resistance of each phase with an avometer. If short circuit occurs or the resistance of a



certain phase is low, this means that short circuit does exist in the windings and/or between
turns, and insulation layers have been burned or deteriorated. A megametre can be used in
this inspection, too. If the insulation resistance is lower than 2 Mȍ, this means that the
insulation layer is already breakdown. If the motor has been burned, repair it or replaced it
with a new one.

b) Fault of control relay

Analysis of Trouble
Overheat, burnout or wear of control relay contacts may occur generally. All these will cause
poor contact in electricity.

Remedy
Dismantle it to repair, or replace it with a new one.

c) Poor electric contractor in thermostat

Analysis of Trouble
Burnout of contractor and leakage of temperature sensing agent may occur generally.

Remedy
Replace the old with a new one.

d) Check the terminals for loose connection and electric circuits for other abnormal
phenomena.

5) Mechanical faults of compressor

a) Seizing of shaft

This phenomenon is caused mostly by poor lubrication, such as insufficient quantity of
lubricant, clogging in the lubricant oil line, or intermittent lubricant oil supply. Dirt and other
impurities in the lubricant oil will increase its viscosity and cause the shaft to be seized.
Copper plating may also result in seizing of shaft.

b) Seizing of piston

This is caused by too small fit clearance between the piston and cylinder or expansion due to
heat.

Judgement of seizing shaft and piston: After the refrigerator has been powered on, the
compressor will not start and run, but a slight hum sound can be heard, and several seconds
later, thermal protective relay will actuate and make the contacts open; this process will occur
repeatedly, but the compressor cannot be started.

E. Compressor won’t stop



Sometimes, the compressor will run continuously (for several hours or run without end), If the
food placed in the refrigerator is not too much, there may be the following two situations: I)
the refrigerator very low, this means that the control system is probably out of order; ii) the
control system works normally, and there are troubles in the refrigerating system or other
parts.

1) Temperature is set improperly

a) The temperature control knob is set to the “coldest” position. This position is to be used for

fast freezing or continuous running, its temperature for power off is too low, therefore, the
compressor won’t stop and the temperature in the refrigerator becomes lower and lowers.

b) Inspection method: check the temperature control knob to see whether it is set in the

position “coldest”.

2) Thermostat is malfunctioning and makes the compressor running continuously

Analysis of Trouble
When the thermostat doesn’t work normally, it will make the compressor run continuously,
and hence very low temperature will be achieved in the refrigerator. The fault is generally due
to the fact that the contacts of the thermostat cannot be released.

Remedy
Dismantle the thermostat and make a through checkup, if it is totally out of functioning,
replace it with a new one.

3) evaporation temperature is too high in refrigerating system, resulting in lower refrigerating
capacity and hence continuous running of compressor
Analysis of Trouble
Leakage of refrigerant and clogging in a refrigerating system will directly affect its
refrigerating capacity. Due to the reduction in its refrigerating capacity, the refrigerator
temperature cannot reach its rated value, the thermostat won’t work, and thus the compressor
runs continuously. When the evaporation temperature in the system is too high, the
temperature-sensing agent in the temperature sensor is also hotter, therefore, the thermostat
is unable to cut off the power supply to the compressor and stop it.

Remedy
If it has been found that the refrigerant in the system is insufficient in quantity, recharge it
with refrigerant. In case clogging occurs, disassemble the part where it is blocked. If the
evaporation temperature is too high, settle this problem with an appropriate quantity of
refrigerant.

4) No stoppage of compressor due to damaged heat-insulation layer inside case body and/or

door seal



Analysis of Trouble
When the heat-insulation layer inside the case body deteriorates or the door seal is not
closely touches the doorframe, the temperature in the refrigerator will rise and makes the
compressor running continuously.

Remedy
Check the heat-insulation layer for its damaged parts; repair it to improve its heat-insulation
property. If the door has deformed or the door seal is not tightly sealed against the case body,
repair them, respectively.

5) Too much food is placed in the refrigerator, or is placed too densely, resulting in poor

ventilation or poor conditions for temperature sensing, and hence no stoppage of the
compressor.

6) Too high ambient temperature, poorer ventilation and heat dissipation makes the

compressor running without stop.

F. Electric leakage of refrigerator

1) Slight electric leakage

Electric insulation has deteriorated due to being affected with damp, thus resulting in slight
electric leakage.

2) Serious electric leakage

Refrigerator case has become live due to faults occurred in some electric devices or the
erroneous wiring in installing power cord plug or outlet by the user. This is very dangerous.

3) Electric leakage test

a) Slight electric leakage
A tingle sense will be experienced as soon as you touch the metal parts of the refrigerator
with your hand. When you test them with a test pencil, its neon lamp will come on .In that case,
the first thing you need to do is to determine whether the grounding is perfect .If the
grounding is no problem, turn off the refrigerator immediately, then check the insulation of
electric circuits with an avometer.

b) Serious electric leakage

Never touch the case body of the refrigerator, its door handle or other metal parts with your
hand. Test the refrigerator with a test pencil, it will
light up intensively ;measure the resistance between the power cord plug and the case body
with an avometer ,the reading will be zero (0ȍ); in the worst case ,the fuse will be
blown .Check the 3-prong outlet to see whether the live wire and the null line are inversely
connected ,this makes the ground protection lead-out from the power cord plug being
connected to the live wire .Another possibility is that the live wire and null line of the outdoor



power supply circuit have been inversely connected accordingly ,this makes the null line
become a live wire .

G. Stronger vibration and loader noise

1) Refrigerator placed improperly

a) Uneven ground
Uneven ground will cause the refrigerator to be placed unsteadily, causing stronger vibration
and noise during its operation.
b) Leveling screws not properly adjusted
If the leveling screws on refrigerator legs have not been adjusted properly, vibration and noise
will still occur even if the refrigerator has been placed on a level ground.

2) Abnormal noise from compressor

Three suspended spring inside the compressor case are out of balance, and strike against
the case, moreover, the wear of compressor parts may cause noise sometimes.

3) Resonance of tubing and loosening of parts

Improper and compact laying of tubes or the loosening of parts may cause vibration and noise.

4

˅

Large noise of the fan

a)The fan motor is loose;

b)Noise is produced by normal operation of the fan.

c)The impellers are not tightly fixed or eccentrically assembled.

Remedy:

For reason a): Fasten the fan motor.

For reason b) or c): Replace the fan motor or impellers.

5)Inspection method

To find the sources of noise, press the vibration spot with your hand while the refrigerator is
in operation and listen attentively whether the vibration becomes weaker or vanishes. If the
refrigerator has not been levelly placed, put a level meter on its top table and adjust the
leveling screws on its legs. In case noise occurs from the compressor, strike different
locations on the side surface of its case using a rubber hammer or hand hammer with a wood
block in-between so as to determine whether the suspended springs are out of balance or
being seized.



Instruction of assembling Mullion on BM21/25 series

Instruction Notice

The blue wire is heater(115V),and
the white wire is power
wire(230V).

3

3. Fix

the earth

wire;

1

1.Install

top axis of

mullion
through

the heater;

2.Paste

the heater

onto

mullion;

2

4

4.Install the
reinforce

metal and

foam on the

bottom

cover;

5.Fix the bottom cover on the

mullion,then fix the spring,bottom

axis,foam airproof;

5

6

6.Fix the top axis and top cover;

7.Fix the 5 screws.Preinstall
mullion is OK.



TROUBLESHOOTING

Instruction of replacing Mullion heater on BM21/25 series

Instruction

Notice

1.Be careful:the distortion of clip
will cause gap between the bottom
cover and mullion.

4.Remove the upper

cover,seal and bottom

cover;

5.Remove the screw fixing
earth wire;

6

6.Tear off the heater and
replace a new one.Then

Install it according to the

steps above.

5

3.Remove the screws on
mullion;

1.Remove the screws on
mullion;

2.Disconnect

the earth wire

and connector;

1

2

3

4

2. After reassembly mullion,run
5-10 minutes,feel surface of the
mullion.If it’s not warm,check
the connection,and reconnect if
necessary.



Instruction of replacing Horizontal Mullion heater

Instruction Notice

1.Use a tooth-washer to fix the
earth wire;

2.Be careful:the distortion of clip
will cause gap between the
airproof and horizontal mullion.

1

1.Remove the
screws fixing

horizontal

mullion;

2

2.Dismantle the

horizontal mullion and

foam airproof;

3

3.Disconnect the linking
clip and mullion heater;

4

4.Remove the screw fixing earth wire of
heater,then tear off the heater;

5.Install the horizontal mullion according to the above steps.



Instruction of removing FRZ sensor on BM21/25 series

Instruction Notice

Place the sensor in middle of the
clips.

Install the FRZ sensor according to the above steps.

1

1.Remove the FRZ
airpassage cover;

2

2.Remove the rear gasket of FRZ

airpassage cover,then you can see

the FRZ sensor;

3

3.Take off the sensor from the clip;

4.FRZ sensor wire



Instruction of replacing sensor

Step Tools Operation content Pic I Pic II

1.remove fault

part

scissors

Open up sensor cover, nip

connection thread of which near to

sensor root place.

2.poke

insulation skin

knives

Cut off insulation skin orderly till

appearing two thread with length of

10mm, new sensor head also cut off

10mm,and make sure connection

thread 25mm around.

3.repair

connection

port

knives ,

electric

iron

Cut off isolation skin about 2-3mm

of 10mm two thread, and with

electric iron plating soldering tin(4

connection port ).

4.connection

electric

iron ,pyr

oconde

nsation

pipe

Make pyrocondensation tube cover

the two thread, and with electric iron

jointing two ports (old sensor port

and new sensor port), pay attention

to not causing burr.



5.seal

electric

iron,

seal

glue

After jointing together, make

pyrocondensation located

connection jointing point middle

part, heat up pyrocondensation pipe

in order to make it shrinkage and

cover jointing point firmly, and

dripping seal glue in order to wet

corrupt.



6.install



Install sensor to sensor cover, then

fix it up.

 



TROUBLESHOOTING

Instruction of replacing sensor

Item Step Checkpoint Tools Content

1 Check the power

1ǃMeasure the voltage of power with a multimeter,if it beyond standard
scope,adjust it to normal scope;

Notice:measure the power with "AC" of the multimeter.

2ǃCheck connection of power plug and socket,if it's not good,replace or
adjust them.

multimeter,pan-

screwdriver,cross-

screwdriver

Too high or too low voltage of power,bad connection of
power plug and socket will cause compressor(and control
system) couldn't work.

2

Check th

e

compressor start

or not under "test"

mod

e

At the same time,press the two buttons of FRZ temperature adjustment and
hold on for 3 seconds,there will be "T1T1" on display panel,which means
mandatory start mode.

/

The compressor and fan motor will start under this
mode.Check the compressor can work normally or not.If
so,skip steps 5 to 9,if not,skip steps 3 and 4.

3

Check temperature

of FRZ

compartment

Check the FRZ temperature meet the START temperature or not. thermometer

If the FRZ temperature couldn't meet the START
temperature,compressor will not start.

4

Check the FRZ

sensor

Check the resistance of FRZ sensor accord with the actual FRZ temperature
or not.

Notice:Please check the resistance and the temperature data above.

thermometer,multimeter

If the resistance does not accord with the
temperature,compressor will not start because the sensor
passes low temperature parameter to main control PCB.

5 Check connector

Check those connectors of main control PCB,display PCB,Inverter PCB,and
the compressor terminal.

/ Check the wiring of connector fall off or not.

6

Check connection

of "+" and "-".

Make sure that connection of signal input terminal on Inverter PCB is right.

Notice:right of signal input terminal is "+",while the left is "-".

multimeter If it's wrong connection,reconnect them.

7

Test the output of
control signal on
main control PCB

Measure the voltage of two black wires and the red wire(signal control wire)
of Inverter PCB.

Notice:The multimeter must be on "DC",generally speaking,the voltage is

2.5V.

multimeter

If there is no voltage,the signal wire or main control PCB
is bad;if the voltage is too high,the main control PCB is
bad;if the voltage is normal,check power input of inverter
PCB.

8

Check the inverter

PCB

If the voltage is normal,the inverter PCB or compressor is bad.Then replace a
new inverter PCB and check the compressor start or not.

Inverter PCB

If the compressor couldn't start after replacing inverter
PCB,the compressor is bad.

9

Check the

compressor

1ǃAdjust the resistance dial of multimeter to zero,measure the resistance of
the three terminals of compressorDŽIf the voltage is normal,the compressor
doesn't run,but there is sound of "wengweng",the compressor is short-circuit;
2ǃIf the voltage is normal,the compressor doesn't run,and there isn't sound
of "wengweng",the compressor is open-circuit;
3ǃPut the measure pen on shell of compressor,if the lamp of measure pen
is on,there is electricity leakage.

multimeter,pan-

screwdriver,cross-

screwdriver

1ǃThe resistance is abnormally;
2ǃ

Measure resistance of two terminals between the
three ones,if the reading is infinity,there is open-circuit;if
the reading is zero,there is short-circuit;
3ǃConnect one pole of the multimeter with one terminal
while the other pole is connecting with earth wire,if the
resistance is less than 2Mȍ,there is electricity leakage of
compressor.

Instruction of compressor check

EODFNZLUHRQ
ULJKWVLGHLV



7.Other

Icemaker and defrost details

1.You can manually start a defrost cycle according to Pressing FRZ< , FRZ> temp

adjust keys and RESET(or TEST) for 3 seconds.There will be "T1,T1" on display

panel.

2.Generally speaking,there will be a deforst cycle after 7 hours working of

compressor.If there is less door openings or the temperature is proper,the defrost

cycle will increase,maybe 90 hours.

3.And the humidity sensor does not matter with the defrost cycle.

4.Center mullion heater will be function under certain time proportion if the

humidity is heavy or more door openings.

5.The Center mullion heater will stop working under proper humidity or less door

openings.

6.And it's 25W,529.There are the technical datas in connect diagram in service

manual.

7.The icemaker will stop when drawer is opened even in harvest time.

8.You can manually start the icemaker according to pressing FRZ< and REF>

temp adjust keys for 3 seconds,the icemaker will cycle one time.

9.You can adjust the water lever according to controlling the time of water

infusing.Press the 2 time adjust keys for 3 seconds,then the function of water

infusing is available.

10.When you adjust the water level,you will see “CC”.It means milliliter.



Other