QNE27JBMTS
Installation and User Manual
Instructions d’installation et
Guide de l’utilisateur
Instrucciones de instalación y
Manual del usuario
QNE27J
Bottom Freezer Refrigerator
Réfrigérateur à congélateur inférieur
Refrigerador congelador inferior
238C5676P001 49-60806
02-19 GEA
2 49-60806
ENGLISH
RECORD KEEPING
Thank you for purchasing this Haier product. This user manual will help
you get the best performance from your new refrigerator.
For future reference, record the model number, serial number, and the
date of purchase. The model/serial number plate is located on the inside
wall of the refrigerator.
Staple your proof of purchase to this manual to aid in obtaining warranty
service if needed.
_______________________________________
Model number
_______________________________________
Serial number
_______________________________________
Date of purchase
RECORD KEEPING ..............................................................................................18
REFRIGERATOR SAFETY .......................................................................................... 4
Proper Disposal of Your Old Refrigerator ................................................................................5
PARTS AND FEATURES ............................................................................................ 6
INSTALLATION REQUIREMENTS .................................................................................. 7
Location Requirements ............................................................................................... 7
Clearances ........................................................................................................... 7
INSTALLATION INSTRUCTIONS . .................................................................................. 8
Preparing to Install the Refrigerator ....................................................................................8
Appliance Dimensions ..................................................................................................9
Installing the Water Line ............................................................................................. 10
Installing the Refrigerator ............................................................................................ 12
Completing Installation .............................................................................................. 17
REFRIGERATOR USE ............................................................................................. 18
Controls ............................................................................................................ 18
Sabbath Mode ....................................................................................................... 18
Internal Water Dispenser ............................................................................................. 18
Water Filter CartridgeXWF ........................................................................................... 19
Shelves and Bins ..................................................................................................... 20
Pans ................................................................................................................. 20
Freezer Drawer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Automatic Icemaker .................................................................................................. 22
REFRIGERATOR CARE ........................................................................................... 23
Cleaning ............................................................................................................. 23
Vacation and Moving ................................................................................................. 24
Replacing the Lights ................................................................................................. 24
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
XWF WATER FILTER CARTRIDGE ................................................................................. 28
PERFORMANCE DATA SHEET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
LIMITED WARRANTY ............................................................................................ 30
49-60806 3
TABLE OF CONTENTS
ENGLISH
4 49-60806
REFRIGERATOR SAFETY
CAUTION
To reduce the risk of injury when using your refrigerator, follow these basic safety precautions.
¿ Do not clean glass shelves or covers with warm water
when they are cold. Glass shelves and covers may
break if exposed to sudden temperature changes or
impact, such as bumping or dropping. Tempered glass is
designed to shatter into many small pieces if it breaks.
¿ Keep fingers out of the “pinch point” areas; clearances
between the doors and between the doors and cabinet
are necessarily small. Be careful closing doors when
children are in the area.
¿ Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet, skin may
stick to these extremely cold surfaces.
¿ Do not refreeze frozen foods which have thawed
completely.
¿ In refrigerators with automatic icemakers, avoid contact
with the moving parts of the ejector mechanism, or
with the heating element that releases the cubes. Do
not place fingers or hands on the automatic ice making
mechanism while the refrigerator is plugged in.
¿ Use a sturdy glass when dispensing ice (on models with
ice dispenser
WARNING
To reduce the risk of fire, explosion, electric shock, or injury when using your refrigerator, follow these
basic safety precautions:
¿ This refrigerator must be properly installed and located
in accordance with the Installation Instructions before it
is used.
¿ Unplug the refrigerator before making repairs or
cleaning.
NOTE: Power to the refrigerator cannot be disconnected
by any setting on the control panel.
NOTE: Repairs must be performed by a qualified Service
Professional.
¿ Replace all parts and panels before operating.
¿ Do not use an extension cord.
¿ Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
¿ Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
¿ To prevent suffocation and entrapment hazards to
children, remove the fresh food and freezer doors from
any refrigerator before disposing of it or discontinuing
its use.
¿ To avoid serious injury or death, children should not
stand on, or play in or with the appliance.
¿ Children and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge
can use this appliance only if they are supervised or have
been given instructions on safe use and understand the
hazards involved.
¿ This appliance is intended to be used in household and
similar applications such as: staff kitchen areas in shops,
offices and other working environments; farm houses; by
clients in hotels, motels, bed
& breakfast and other residential environments; catering
and similar non-retail applications.
¿ Connect to potable water supply only. A cold water
supply is required for automatic icemaker operation.
The water pressure must be between 40 and 120 psi
(275-827 kilopascals).
¿ Do not apply harsh cleaners to the refrigerator. Certain
cleaners will damage plastic which may cause parts such
as the door or door handles to detach unexpectedly. See
the Care and Cleaning section for detailed instructions.
INSTALLATION
WARNING
EXPLOSION HAZARD
Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in fire,
explosion, or death.
ENGLISH
49-60806 5
READ AND SAVE THESE INSTRUCTIONS
REFRIGERATOR SAFETY
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety,
this appliance must be properly grounded.
The power cord of this appliance is equipped with a
3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outlet to minimize the possibility
of electric shock hazard from this appliance.
Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly grounded.
Where a standard 2-prong wall outlet is encountered, it
is your personal responsibility and obligation to have it
replaced with a properly grounded 3-prong wall outlet. Do
not use an adapter.
The refrigerator should always be plugged into its own
individual electrical outlet which has a voltage rating that
matches the rating plate.
A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded
electrical supply is required. This provides the best
performance and also prevents overloading house wiring
circuits which could cause a fire hazard from overheated
wires.
Never unplug your refrigerator by pulling on the power
cord. Always grip plug firmly and pull straight out from the
outlet.
Immediately discontinue use of a damaged supply cord.
If the supply cord is damaged, it must be replaced by a
qualified service professional with an authorized service
part from the manufacturer.
When moving the refrigerator away from the wall, be
careful not to roll over or damage the power cord.
WARNING
ELECTRICAL SHOCK HAZARD
Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
WARNING
SUFFOCATION AND ENTRAPMENT HAZARD
Failure to follow these disposal instructions can result in death or serious injury
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators
are still dangerous even if they will sit for “just a few days.” If
you are getting rid of your old refrigerator, please follow the
instructions below to help prevent accidents.
Before You Throw Away Your Old Appliance
• Take off the fresh food and freezer doors.
• Leave the shelves in place so that children may not easily
climb inside.
Refrigerant and Foam Disposal:
Dispose of appliance in accordance with Federal and Local Regulations. Flammable insulation material used requires
special disposal of your appliance. Contact your local authorities for the environmentally safe disposal of your appliance.
CONNECTING ELECTRICITY
ENGLISH
6 49-60806
PARTS AND FEATURES
LED lighting
LED lights in the fresh food compartment are located
at the top center and on the left and right sides of
climate zone pans. LED lights are also located in the
freezer; see page 24.
Full-width drawer
A full-width drawer that can accommodate larger
items is located at the bottom of the fresh food
compartment.
QuickSpace™ shelf
Functions as a normal full-sized shelf when needed
and easily slides back to store tall items below.
Removable/adjustable door bins
Can be moved up or down to accommodate your
needs.
Climate zone drawers
Separate pans for produce storage.
Water filter
Accessible for easy replacement.
ENGLISH
49-60806 7
INSTALLATION REQUIREMENTS
LOCATION REQUIREMENTS
IMPORTANT: This refrigerator is designed for indoor,
household use only.
¿ Do not install the refrigerator where the temperature will
go below 60°F (16°C) because it will not run often enough to
maintain proper temperatures.
¿ Do not install the refrigerator where the temperature will go
above 100°F (37°C) because it will not perform properly.
¿ Do not install the refrigerator in a location exposed to water
(rain, etc.) or direct sunlight.
¿Тсцчдппмчтсдĥттхцчхтскистшклчтцшуутхчмчйшппьптдзиз
CLEARANCES
Allow the following clearances for ease of installation, proper
air circulation and plumbing and electrical connections.
Sides 1/8” (3 mm)
Top 1” (25 mm) Cabinet/Hinge Cover
Back 2” (50 mm)
ENGLISH
8 49-60806
BEFORE YOU BEGIN
Read these instructions completely and carefully.
•
IMPORTANT — Observe all governing codes
and ordinances. Save these instructions for local
inspector’s use.
• Note to Installer – Be sure to leave these instructions with
the Consumer.
• Note to Consumer – Keep these instructions for future
reference.
• Skill level – Installation of this appliance requires basic
mechanical skills.
• Completion time – Refrigerator Installation - 20 minutes
Water Line Installation - 30 minutes
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not covered
under the Warranty.
PREPARATION
MOVING THE REFRIGERATOR INDOORS
If the refrigerator will not fit through a doorway, the
refrigerator door and freezer drawer or door can be
removed.
• To remove the refrigerator door, see Removing Doors in
the Installation Instructions section.
• To remove the freezer drawer, see Freezer Drawer in the
Installation Instructions section.
WATER SUPPLY TO THE ICEMAKER AND DISPENSER
The icemaker will have to be connected to a cold water line.
A water supply kit (containing tubing, shutoff valve, fittings
and instructions) is available at extra cost from your dealer,
by visiting our website at Haierappliances.com or from Parts
and Accessories, 877.337.3639 (in Canada, GEAppliances.ca
or 800.661.1616).
TOOLS YOU MAY NEED
INSTALLATION INSTRUCTIONS
Adjustable Wrench
1/4” Outer Diameter
Compression Nut
and Ferrule (sleeve)
(icemaker models only)
Phillips-Head Screwdriver
qĔ and rĔSocket
Ratchet/Driver
3/32”, 1/8” & 3/16” Allen
Wrenches
Pencil
1/8” Drill Bit and
Electric or Hand Drill
Tape Measure
1/4” Nut Driver
Wire Cutters
Level
Torx T20, Driver
ENGLISH
49-60806 9
APPLIANCE DIMENSIONS
INSTALLATION INSTRUCTIONS
33-13/16”
(85.9 cm)
48-3/4”
(123.8 cm)
54-13/16”
(139.2 cm)
43-3/8”
(110.2 cm)
43-23/32”
(111.1 cm)
* 69-7/8”
(177.5 cm)
36-5/16”
(92.2 cm)
50-3/16”
(127.5 cm)
36”
(91.4 cm)
155ȋ
90ȋ
NOTE: * The height of the refrigerator to the top of the door.
MEASURE THE CABINET OPENING ACCORDING
TO THE WIDTH OF THE REFRIGERATOR
Measure width of cabinet opening where refrigerator will be placed, B.
Be sure to account for any countertop overhang, baseboard thickness and
any clearance desired. Width, B, should not be less than 36” ( 91.4 cm). The
refrigerator will be placed approximately in the middle of this opening.
Back Wall
Front
Right
Side
REFRIGERATOR
B
Baseboard
Thickness
or
Countertop
Overhang
(Whichever
is Larger)
Plus Any
Desired
Clearance
ENGLISH
10 49-60806
INSTALLING THE WATER LINE
BEFORE YOU BEGIN
Recommended copper water supply kits are WX8X2, WX8X3
or WX8X4, depending on the amount of tubing you need.
Approved plastic water supply lines are SmartConnect™
Refrigerator Tubing (WX08X10006, WX08X10015 and
WX08X10025).
If the water supply to the refrigerator is from a Reverse
ШцртцмцадчихПмпчхдчмтсЬьцчир¤ЫШ¥КЧНчлихийхмкихдчтх
дпцтлдцдъдчихĤпчихøöè÷ëèõийхмкихдчтхđцĤпчихеьудцц
упшкЮцмскчлихийхмкихдчтхđцъдчихĤпчхдчмтсждхчхмзкимс
жтсншсжчмтсъмчлдсЫШъдчихĤпчихждсхицшпчмслтпптъмжи
жшеицЬтриртзипцзтстчжтриифшмууизъмчлчлиĤпчèõ
bypass plug. To obtain a free bypass plug, call 877.337.3639.
In Canada call 800.661.1616.
This water line installation is not warranted by the refrigerator
or icemaker manufacturer. Follow these instructions carefully
to minimize the risk of expensive water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and lead to
ъдчихпидодкитхĥттзмскМдппдфшдпмĤизупшреихчтжтххижч
water hammer before installing the water supply line to the
refrigerator.
To prevent burns and product damage, do not hook up the
water line to the hot water line.
Do not install the icemaker tubing in areas where
temperatures fall below freezing.
When using any electrical device (such as a power drill)
during installation, be sure the device is double insulated or
grounded in a manner to prevent the hazard of electric shock,
or is battery powered.
All installations must be in accordance with local plumbing
code requirements.
WHAT YOU WILL NEED
• Copper or SmartConnect™ Refrigerator
Tubing kit, 1/4” outer diameter to connect
the refrigerator to the water supply. If using
copper, be sure both ends of the tubing are
cut square.
To determine how much tubing you need: measure the
distance from the water valve on the back of the refrigerator
чтчлиъдчихцшуупьумуиЛицшхичлихимццшĦжмисчиычхд
tubing to allow the refrigerator to move out from the wall
after installation.
SmartConnect™ Refrigerator Tubing Kits are available in the
following lengths:
6’ (1.8 m) – WX08X10006
15’ (4.6 m) – WX08X10015
25’ (7.6 m) – WX08X10025
NOTE: The only approved plastic tubing is that supplied in
SmartConnect™ Refrigerator Tubing kits. Do not use any
other plastic water supply line because the line is under
pressure at all times. Certain types of plastic will crack or
rupture with age and cause water damage to your home.
¬Къдчихцшуупьомч¤жтсчдмсмскчшемскцлшчтģщдпщèäñç
Ĥччмскцпмцчизеиптъ¥мцдщдмпдепидчиычхджтцчйхтрьòøõ
dealer or from Parts and Accessories, 877.337.3639 or go to
Haierappliances.com (GEAppliances.ca or 800.661.1616 in
Canada).
• A cold water supply. The water pressure must be between
20 and 120 p.s.i. (138-827 kPa).
• Power drill.
• 1/2” or adjustable wrench.
• Straight and Phillips blade
screwdriver.
• Two 1/4” outer diameter compression nuts and 2 ferrules
¤цпиищиц¥£чтжтссижччлижтууихчшемскчтчлицлшчтģщдпщи
and the refrigerator water valve.
OR
• If you are using a SmartConnect™ Refrigerator Tubing kit,
члисижиццдхьĤччмскцдхиухидццирепизчтчличшемск
¬ТйьтшхиымцчмскжтууихъдчихпмсилдцдĥдхизĤччмскдччли
end, you will need an adapter (available at plumbing supply
stores) to connect the water line to the refrigerator OR
ьтшждсжшчтģчлиĥдхизĤччмскъмчлдчшеижшччихдсзчлис
шциджтрухиццмтсĤччмскНтстчжшчйтхризисзйхтр
SmartConnect™ Refrigerator tubing.
¬ЬлшчтģщдпщичтжтссижччтчлижтпзъдчихпмсиЭлицлшчòģ
valve should have a water inlet with a minimum inside
diameter of 5/32” at the point of connection to the COLD
àÊЭОЫХТЧОЬдззпи¡чьуицлшчтģщдпщицдхимсжпшзизмс
many water supply kits. Before purchasing, make sure a
saddle-type valve complies with your local plumbing codes.
INSTALLATION INSTRUCTIONS
WARNING
Connect to potable water supply only.
A cold water supply is required for automatic icemaker
operation. The water pressure must be between 40 and
120 psi (275-827 kilopascals)
ENGLISH
49-60806 11
INSTALLATION INSTRUCTIONS
INSTALLING THE WATER LINE (Cont.)
Install the shutoff valve on the nearest frequently used
drinking water line.
1. SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet long enough to clear the line of
water.
2. CHOOSE THE VALVE LOCATION
Choose a location for the valve
that is easily accessible. It is best to
connect into the side of a vertical
water pipe. When it is necessary to
connect into a horizontal water pipe,
make the connection to the top or
side, rather than at the bottom, to
дщтмззхдъмсктģдсьцизмрисчйхтр
the water pipe.
3. DRILL THE HOLE FOR THE VALVE
Drill a 1/4” hole in the water pipe (even if using a self-
piercing valve), using a sharp bit. Remove any burrs
resulting from drilling the hole in the pipe.
Take care not to allow water to drain into the drill.
Failure to drill a 1/4” hole may result in reduced ice
production or smaller cubes.
4. FASTEN THE SHUTOFF VALVE
Пдцчисчлицлшчтģщдпщичтчлижтпзъдчèõóìóèúì÷ë÷ëè
pipe clamp.
NOTE: Commonwealth of Massachusetts Plumbing Codes
248CMR shall be adhered to. Saddle valves are illegal and
use is not permitted in Massachusetts. Consult with your
licensed plumber.
5. TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer begins
to swell.
NOTE: Do not over tighten or you may crush
the tubing.
6. ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Ытшчичличшемскчлхтшклдлтпизхмппизмсчлиъдпптхĥттх
(behind the refrigerator or adjacent base cabinet) as close
to the wall as possible.
7. FASTEN THE SHUTOFF VALVE
Place the compression nut and ferrule (sleeve) for copper
tubing onto the end of the tubing
дсзжтссижчмччтчлицлшчтģщдпщи
Make sure the tubing is fully inserted into
the valve. Tighten the compression nut securely.
For plastic tubing from a SmartConnect™ Refrigerator
Tubing kit, insert the molded end
тйчличшемскмсчтчлицлшчтģщдпщидсзчмклчис
compression nut until it is hand tight, then tighten one
additional turn with a wrench. Over tightening may cause
leaks.
NOTE: Commonwealth of Massachusetts Plumbing Codes
248CMR shall be adhered to. Saddle valves are illegal and
use is not permitted in Massachusetts. Consult with your
licensed plumber.
8. FLUSH OUT THE TUBING
Ýшхсчлирдмсъдчихцшуупьтсдсзĥшцлтшч
the tubing until the water is clear.
Ьлшччлиъдчихтģдччлиъдчихщдпщидйчихдетшчтсифшдх÷
¤!пмчих¥тх"рмсшчицтйъдчихлдцеиисĥшцлизчлхтшкл
the tubing.
Pipe Clamp
Washer
Clamp Screw
Vertical Cold Water
Pipe
Saddle-Type
ЬлшчтģЯдпщи
Saddle-Type
ЬлшчтģЯдпщи
Compression Nut
Packing Nut
Outlet Valve
Ferrule (sleeve)
SmartConnect
™
Tubing
ENGLISH
12 49-60806
1. REMOVING DOORS (Right)
A. Remove the hinge cover on
top of the right fresh food
door by removing the screw
using a Phillips screwdriver.
B. Using a 5/16” socket ratchet/
driver, remove the bolts
securing the top hinge to
the cabinet. Lift the hinge
support straight up to free
the hinge pin from the socket in the top of the door.
C. Remove the tape from the right door and tilt the door
дъдьйхтрчлиждемсичХмйччлизттхтģчлижисчихлмски
pin.
D. Set the door on a non-scratching surface with the
inside up.
2. REMOVING DOORS (Left)
A. Remove the hinge cover on
top of the left fresh food door
by removing the screw using a
Phillips screwdriver.
B. Unplug the 3 wire connectors
and move the wires until you
can see the screws holding the
hinge.
C. Using a 5/16” socket/ratchet driver, remove the bolts
securing the top hinge to the cabinet.
IMPORTANT NOTES
When removing french doors:
• Read the instructions all the way through before starting.
• Place the screws by their related parts to avoid using them
in the wrong places.
• Provide a non-scratching work surface for the doors.
Tape the doors shut with adhesive tape.
INSTALLATION INSTRUCTIONS
CAUTION
Lifting Hazard.
Single person lift can cause injury. Use assistance when
handling, moving or lifting the refrigerator doors.
NOTE: When moving door, to prevent damage to door
and electronics carefully place the door in a proper
location.
WARNING
To eliminate the risk of electric shock or injury during
installation, you must first unplug the refrigerator before
proceeding. Failure to follow these instructions can result
in electrical shock.
Wire Connectors
Bolts
WARNING
Follow all steps. Failure to follow these
instructions, leaving off parts, or overtightening screws,
can lead to the door falling off and result in injury and
property damage.
ENGLISH
ЫОПЫТРОЫКЭШЫХШМКЭТШЧ
• Do not install the refrigerator where the temperature
will go below 60°F (16°C) because it will not run often
enough to maintain proper temperatures.
• Do not install the refrigerator where the temperature
will go above 100°F (37°C) because it will not perform
properly.
• Do not install the refrigerator in a location exposed to
water (rain, etc.) or direct sunlight.
• Install it on a floor strong enough to support it fully
loaded.
CLEARANCES
Allow the following clearances for ease of installation,
proper air circulation and plumbing and electrical
connections.
Sides 1/8” (3 mm)
Top 1” (25 mm) Cabinet/Hinge Cover
Back 2” (50 mm)
INSTALLING THE REFRIGERATOR - FRENCH DOORS
Wire Connectors
49-60806 13
INSTALLATION INSTRUCTIONS
INSTALLING THE REFRIGERATOR - FRENCH DOORS
1. REMOVING DOORS (Cont.)
D. Lift the hinge straight up to
free the hinge pin from the
socket in the top of the door
and pass the wire through the
slot in the hinge.
E. Remove the tape from the
door, open the door 90 degrees
дсзчмпччлизттхдъдьйхтрчлиждемсичХмйччлизттхтģ
the center hinge pin.
F. Set the door on a non-scratching surface with the
inside up.
3. REMOVING CENTER HINGES AND
BRACKETS
A. Using a 1/4” Allen wrench, remove the 2 hinge pins from
the hinge brackets.
B. Using a 5/16” socket/ratchet driver, remove the bolts
securing the center hinge brackets to the cabinet.
REINSTALLING DOORS
ТЦЩШЫЭÊ×Ý×ØÝÎÜ
When replacing french doors:
• Read the instructions all the way through before starting.
1. REINSTALLING CENTER HINGE BRACKETS
AND HINGES
A. Using a 5/16” socket/ratchet driver, reinstall the bolts
and center hinge brackets to the cabinet.
B. Using a 1/4” Allen wrench, reinstall the 2 hinge pins into
the hinge brackets.
CAUTION
Lifting Hazard.
Single person lift can cause injury. Use assistance when
handling, moving or lifting the refrigerator doors.
NOTE: When moving door, to prevent damage to door
and electronics carefully place the door in a proper
location.
WARNING
To eliminate the risk of electric shock or injury during
installation, you must first unplug the refrigerator before
proceeding. Failure to follow these instructions can result
in electrical shock.
WARNING
Follow all steps. Failure to follow these
instructions, leaving off parts, or overtightening screws,
can lead to the door falling off and result in injury and
property damage.
ENGLISH
14 49-60806
INSTALLING THE REFRIGERATOR - FRENCH DOORS (Cont.)
2. REHANGING THE RIGHT DOOR
A. Lower the refrigerator door onto the right hinge pin.
B. Make sure the door is aligned with the cabinet. Attach
the hinge to the top of the cabinet loosely with bolts
removed earlier.
C. Цдоицшхичликдцоичтсчлизттхмцĥшцлдкдмсцччли
cabinet and is not folded. Tighten the bolts to 60 lb/
in.(6.78 Nm).
D. Replace the right hinge cover on top of the refrigerator
using a Phillips screwdriver.
3. REHANGING THE LEFT DOOR
A. Pass the wire through the slot in the hinge. Place the
hinge pin into the top of the door.
B. Lower the refrigerator door onto the left
hinge pin.
C. Make sure the door is aligned with the cabinet. Attach
the hinge to the top of the cabinet loosely with bolts
removed earlier.
D. Öдоицшхичликдцоичтсчлизттхмцĥшцлдкдмсцччли
cabinet and is not folded. Tighten the bolts to 60 lb/in.
(6.78 Nm).
E. Plug the wire connectors together and rout the wire
inside the plastic port.
F. Replace the left hinge cover on top of the refrigerator
using a Phillips screwdriver.
INSTALLATION INSTRUCTIONS
Wire
Connectors
ENGLISH
Wire
Connectors
49-60806 15
INSTALLATION INSTRUCTIONS
INSTALLING THE REFRIGERATOR- FREEZER DRAWER
ТЦЩШЫЭÊ×Ý×ØÝÎÜ
When removing freezer drawer:
• Read the instructions all the way through before starting.
• Provide a non-scratching work surface for the doors.
1. REMOVE THE BASKETS
A. Open the freezer drawer until it stops.
B. Pull the top basket out until it stops. Lift the basket up
on the front and out to remove.
C. The lower basket rests on a frame inside the freezer
drawer. Lift the front of the basket and pull it forward.
Release the pins from the slots on the frame to remove
the basket.
2. REMOVE THE DRAWER FRONT
A. Remove the screw on each side of the railing.
B. Lift up on both sides of the freezer drawer handle to
separate the drawer railings from the rail assemblies.
C. Set the drawer front on a non-scratching surface.
D. Push the rail assemblies back into locking position.
Screw
Drawer
Assembly
Rail
Assembly
ENGLISH
16 49-60806
INSTALLATION INSTRUCTIONS
INSTALLING THE REFRIGERATOR - FREEZER DRAWER (Cont.)
(on some models)
3. REINSTALL FREEZER DRAWER FRONT
A. Pull the rail assemblies to the maximum extension.
B. Locate the slots on the inside of each slide.
C. I nsert the hooks on the ends of the drawer assembly
extensions into the slots near the back of the slides.
D. Lower the front end of the freezer drawer assembly
цтчлицмзичдецĤчмсчтчлийхтсчцптчцтсчлихäìï
assemblies.
E. Replace the safety screws in both sides of the slide
assemblies.
F. Replace lower and upper baskets (see Freezer Drawer).
REFRIGERATOR SUGGESTED ASSEMBLY
Shelves shown in the location for best energy efficiency.
Hook
Slot
Side Tab
Front Slot
QNE27J
27 cuft. Models
French Door with Freezer Drawer
ENGLISH
49-60806 17
CONNECTING TO THE HOUSE
WATER LINE
A cold water supply is required for automatic icemaker
operation. If there is not a cold water supply, you will need to
provide one. See Installing the Water Line section.
NOTES:
• Before making the connection to the refrigerator, be sure
the refrigerator power cord is not plugged into the wall
outlet.
¬ТйьтшххийхмкихдчтхзтицстчлдщидъдчихĤпчихúè
recommend installing one if your water supply has sand
or particles that could clog the screen of the refrigerator’s
water valve. Install it in the water line near the refrigerator. If
using SmartConnect™ Refrigerator Tubing Kit, you will need
дсдззмчмтсдпчшеи¤аб (б! "¥чтжтссижччлиĤпчихÍò
стчжшчупдцчмжчшеичтмсцчдппĤпчèõ
• Before connecting the water line to the house, purge the
house line for at least 2 minutes.
A. If you are using copper tubing, place a compression nut
and ferrule (sleeve) onto the end of the tubing coming from
the house cold water supply.
If you are using the SmartConnect™ tubing, the nuts are
already assembled to the tubing.
B. If you are using copper tubing, insert the end of the
tubing into the refrigerator connection, at the back of the
refrigerator, as far as possible. While holding the tubing,
чмклчисчлиĤччмск
If you are using SmartConnect™ tubing, insert the molded
end of the tubing into the refrigerator connection, at the
back of the refrigerator, and tighten the compression nut
until it is hand tight. Then tighten one additional turn with
a wrench. Over tightening may cause leaks.
WARNING
Connect to potable water supply only.
A cold water supply is required for automatic icemaker
operation. The water pressure must be between 40 and 120
psi (275-827 kilopascals).
WARNING
ELECTRIC SHOCK HAZARD
Attach tubing clamp using existing hole only. DO NOT drill
into the refrigerator.
ÝÞÛ×Ø×ÝÑÎàÊЭОЫЬЮЩЩХâ
Ýшхсчлиъдчихтсдччлицлшчтģщдпщи
(house water supply) and check for any
leaks.
PLUG IN THE REFRIGERATOR
On models with an icemaker, before
plugging in the refrigerator, make sure the
мжирдоихутъихцъмчжлмцциччтчли ¤тģ¥
position.
See the grounding information attached
to the power cord.
PUT THE REFRIGERATOR IN PLACE
Öòùè÷ëèõийхмкихдчтхчтмчцĤсдпптждчмтс
LEVEL THE REFRIGERATOR
Adjustable legs at the front corners
of the refrigerator should be set so
члихийхмкихдчтхмцĤхрпьутцмчмтсиз
òñ÷ëèĥòòõдсзчлийхтсчмцхдмциз
just enough that the door closes
easily when opened about halfway.
To adjust the leveling legs, turn the legs clockwise to raise
the refrigerator, counterclockwise to lower it.
LEVEL THE REFRIGERATOR DOORS
Remember a level refrigerator is
necessary for getting the doors
perfectly even. If you need help, review
the previous section on leveling the
refrigerator.
If the doors remain uneven, turn the
adjustable pin to raise the lowest door
using a 1/4” allen wrench to turn the pin.
INSTALLATION INSTRUCTIONS
SmartConnect™
tubing
Refrigerator
connection
When
the left
door is
lower than
the right
door.
When
the left
door is
higher
than
the right
door.
ENGLISH
Adjustment point
18 49-60806
REFRIGERATOR USE
CONTROLS
Freezer Compartment Temperature Control
Adjust freezer compartment temperature. The freezer
temperature is preset in the factory at 0°F (-17.8°C).
Allow 24 hours for temperature to stabilize to the preset
recommended setting.
Fresh Food Compartment Temperature Control
Adjust fresh food compartment temperature. The fresh
food temperature is preset in the factory at 37°F (2.8°C).
Allow 24 hours for temperature to stabilize to the preset
recommended setting.
Water Filter
Press and hold 3 seconds to reset the Water Filter.
Turbo Cool
To set the TurboCool™, press the Turbo Cool pad for 3
seconds. The display will show tc.
TurboCool™ rapidly cools the refrigerator compartment
in order to more quickly cool foods. Use TurboCool™
when adding a large amount of the food to the
refrigerator compartment, putting away foods after they
have been sitting out at room temperature, or when
putting away warm leftovers. It can also be used if the
refrigerator has been without power for an extended
period.
NOTE: The refrigerator temperature cannot be
changed during TurboCool™. The freezer temperature
is not affected during Turbo Cool. When opening the
refrigerator door during TurboCool™, the fans will
continue to run if they have cycled on.
Door Alarm
To set the alarm, press the Door Alarm pad. This alarm
will sound if either door is open for more than 2 minutes.
The beeping stops when you close the door.
NOTE: To put the refrigerator control in the OFF position,
simultaneously touch the words Freezer and Fridge for 3
seconds. Power to the refrigerator cannot be disconnected
by any setting on the control panel.
Changing °F to °C or °C to °F: Press and hold the "DOOR
ALARM" and "FREEZER" buttons simultaneously for 5
seconds to set °C to °F or °F to °C.
SABBATH MODE
Press and hold the “DOOR ALARM” and “WATER FILTER”
buttons simultaneously for 5 seconds to enter/exit Sabbath
Mode. Activate Sabbath Mode to turn off interior lights,
temperature control and advanced features. Compressor
will run on a timed defrost when in Sabbath mode.
ENGLISH
INTERNAL WATER DISPENSER
The water dispenser is located on the left wall inside the
refrigerator compartment.
To dispense water:
1. Hold the glass against the recess.
2. Push the water dispenser button.
3. Hold the glass underneath the
dispenser for 2–3 seconds after
releasing the dispenser button. Water
may continue to dispense after the
button is released.
If no water is dispensed when the refrigerator is first installed,
there may be air in the water line system. Press the dispenser
button for at least 5 minutes to remove trapped air from the
water line and to fill the water system. During this process,
the dispenser noise may be loud as the air is purged from the
water line system. To flush out impurities in the water line,
throw away the first 6 glassfuls of water.
NOTE: To avoid water deposits, the dispenser should be
cleaned periodically by wiping with a clean cloth or sponge.
49-60806 19
REFRIGERATOR USE
WATER FILTER CARTRIDGE - XWF
WATER FILTER CARTRIDGE HOLDER
The water filter cartridge holder is located in the back upper-
right corner of the fresh food refrigerator compartment.
WHEN TO REPLACE THE FILTER
If there is a replacement indicator light for the water filter
cartridge on the dispenser, the red filter light will start
blinking to tell you that you need to replace the filter soon.
The filter light will blink while the door is open until the filter
is replaced.
The filter cartridge should be replaced every six months, or
earlier if the flow of water to the dispenser or icemaker
decreases.
REMOVING THE FILTER
If you are replacing the filter, first remove the previous one:
1. Open the filter cartridge housing by squeezing the 2 front
tabs and gently pulling down.
2. Rotate the filter down.
3. Gently grasp the filter and slowly turn it counterclockwise
about a ¼ turn. The filter should automatically release
itself when you have rotated it far enough to the left. A
small amount of water may drip down.
CAUTION
If air has been trapped in the system, the
filter cartridge may be ejected as it is removed. Use caution
when removing.
FILTER BYPASS PLUG
To reduce the risk of property damage due to water leakage,
you MUST use the filter bypass plug when a replacement filter
cartridge is not available. Some models do not come
equipped with the filter bypass plug. To obtain a free bypass
plug, call 877.337.3639 or go to Haierparts.com.
GEAppliances.ca or call 800.661.1616 in Canada. The
dispenser and icemaker will not operate without either the
filter or bypass plug installed. The bypass plug is installed in
the same way as a filter cartridge.
INSTALLING THE FILTER IN A BOTTOM FREEZER
REFRIGERATOR
1. Open the filter cartridge
housing by squeezing the 2
front tabs and gently pulling
down.
2. Line up the ports on the filter
with the ports on the filter
cartridge holder, and gently insert the filter.
3. Slowly turn the filter to the right until
it stops. DO NOT OVERTIGHTEN.
As you turn the filter, it will
automatically adjust itself into
position. The filter will move about a
¼ turn or 90 degrees, until the arrow
on the filter aligns with the arrow on
the filter cartridge holder.
4.
Slowly push the filter up into the clips.
5. Close the filter cartridge housing by
gently pushing the lid upwards until
the tabs lock into place.
6. Run water from the dispenser for
2 gallons (7.6 liters) or approximately 5 minutes to clear
the system. Water may spurt out and air bubbles may be
visible during this process. If water is not flowing, check to
make sure the filter has been fully rotated to the right.
7. Press and hold the WATER FILTER pad on the dispenser for
three seconds to reset water filter.
Service Flow 0.5 gpm (1.89 lpm)
Water Supply Potable Water
Water Pressure 25-120 psi (172-827 kPa)
Water Temperature 33°F-100°F (0.6°C-38°C)
Capacity 170 gallons (643.5 liters)
Sign-up for TEXT REMINDERS by texting REPLACE to
70543.
WARNING
To reduce the risk associated with choking, do not allow children under 3 years of age to have access to
small parts during the installation of this product. The disposable filter cartridge should be replaced every 6 months at the
rated capacity, or sooner if a noticeable reduction in flow rate occurs.
For the maximum benefit of your filtration system, Haier recommends the use of GE Appliances-branded filters only. Using
GE Appliances-branded filters in Haier refrigerators provides optimal performance and reliability. GE Appliances filters meet
rigorous industry standards for safety and quality that are important for products that are filtering your water. Haier has not
qualified non-GE Appliances-branded filters for use in Haier refrigerators and there is no assurance that non-GE Appliances-
branded filters meet Haier standards for quality, performance and reliability.
If you have questions, or to order additional filter cartridges, visit our website at HaierParts.com or call Haier at
877.337.3639. (In Canada, GEAppliances.ca or call 800.661.1616)
Application Guidelines/Water Supply
ENGLISH
20 49-60806
REFRIGERATOR USE
SHELVES AND BINS
Not all features are on all models.
REARRANGING THE REFRIGERATOR
SHELVES
Shelves in the refrigerator compartment are adjustable.
To remove the shelves:
1. Remove all items from the
shelf.
2. Tilt the shelf up at the front.
3. Lift the shelf up at the back
and bring the shelf out.
To replace the shelves:
1. While tilting the shelf up, insert the top
hook at the back of the shelf in a slot
on the track.
2. Lower the front of the shelf until the
bottom of the shelf locks into place.
QUICK SPACE SHELF
This shelf splits in half
and slides under itself for
storage of tall items on
the shelf below.
This shelf can be
removed and replaced or
relocated.
NOTE: The back half of the
Quick Space Shelf is not
adjustable.
PANS
Not all features are on all models.
CLIMATE ZONE PANS
Keep fruits and vegetables organized in separate
compartments for easy access. Excess water that may
accumulate in the bottom of the drawers or under the
drawers should be wiped dry.
To remove pan:
Slide the pan out to the
stop position, lift the
pan up and past the stop
position and pull forward.
FULL -WIDTH PAN
To remove pan:
1. Pull the pan out to the stop position.
2. Lift the front of the drawer up and out.
To replace pan:
1. Place back of the drawer in first and rotate drawer front
down to seat it on the slides.
2. Push the drawer in to the closed position.
HOW TO REMOVE AND REPLACE DRAWER
DIVIDER
To remove pan:
1. Pull the drawer out to the stop position.
2. Slide pan divider to right to release it from pan.
To replace:
Reverse steps 1 and 2 to replace drawer divider.
ADJUSTABLE DOOR BINS
To remove: Lift the bin straight up; then
pull out.
To replace: Engage the bin in the molded
supports on the door and push down to
lock in place.
ENGLISH
49-60806 21
FLOATING SNACK PAN
This pan can be moved to the most useful location for your
family’s needs.
To remove, slide the pan out to the stop position, lift the pan
up and past the stop position and lift it out.
REFRIGERATOR USE
ENGLISH
FREEZER DRAWER
Not all features are on all models.
FREEZER BASKETS
1. An ice bucket in the top basket
(on some models).
2. A top full-width basket.
3. A bottom full-width basket (with
divider - in some models).
NOTE: Do not fill baskets higher
than the rim of the basket. This
may cause baskets to stick or jam
when opening or closing.
TOP BASKET REMOVAL
To remove the top full-width basket on freezer drawer
models:
1. Pull the basket out to the stop location.
2. Lift basket up to release it from the slides.
When replacing the basket, make sure that the basket
remains mounted on the side rails and over the slides of the
bottom basket.
NOTE: Always be sure to fully close this basket.
Appearance and features
may vary
1
2
3
Ice Bucket
(on some models)
Top Basket
Top Basket
Divider
Bottom
Basket
LED lights are located on
both sides of the freezer
22 49-60806
REFRIGERATOR USE
AUTOMATIC ICEMAKER
A newly installed refrigerator may take 12 to 24 hours to begin making ice.
The icemaker will produce seven cubes per cycle
approximately 100–130 cubes in a 24-hour period,
depending on freezer compartment temperature, room
temperature, number of door openings and other use
conditions.
If the refrigerator is operated before the water connection
is made to the icemaker, set the power switch in the OFF
position.
When the refrigerator has been connected to the water
supply, set the power switch to the ON position.
The icemaker will fill with water when it cools to 15°F (–10°C).
A newly installed refrigerator may take 12 to 24 hours to
begin making ice cubes.
You may hear a buzzing sound each time the icemaker fills
with water.
Throw away the first few batches of ice to allow the water
line to clear.
Be sure nothing interferes with the sweep of the feeler arm.
When the bin fills to the level of the feeler arm, the icemaker
will stop producing ice. It is normal for several cubes to be
joined together.
If ice is not used frequently, old ice cubes will become cloudy,
taste stale and shrink.
NOTE: In homes with lower-than-average water pressure,
you may hear the icemaker cycle multiple times when
making one batch of ice.
There is ice storage in the freezer compartment located
on the left side of the upper basket. Pull the upper basket
forward to remove the ice bucket.
BOTTOM BASKET REMOVAL
To remove the bottom full-width basket on freezer
drawer models:
1. Open the bottom freezer drawer until it stops.
2. Remove the top freezer basket.
3. The bottom freezer basket rests on the inside tabs on the
drawer slides.
4. Lift the front of the basket and pull forward.
5. Release the pin from the slot to remove the basket.
When replacing the bottom full-width basket, tilt the
basket back and lower it into the drawer. Rotate the basket
to a horizontal position and press down. Make sure to place
the pin back into the slot.
NOTE: Always be sure that the basket is seated on the
bracket tabs before sliding the drawer back into the freezer.
Icemaker
Feeler Arm
Power
Switch
Green
Power Light
CAUTION
To minimize the risk of personal injury,
avoid contact with the moving parts of the ejector
mechanism, or with the heating element that releases the
cubes. Do not place fingers or hands on the automatic ice
making mechanism while the refrigerator is plugged in.
Ice bucket
ENGLISH
49-60806 23
ENGLISH
REFRIGERATOR CARE
DO USE DO NOT USE
Soft, clean cloth or sponge
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Alkaline cleaners
Stainless steel cleaners
IMPORTANT: Black Stainless models can be easily scratched or dulled if cleaned with abrasive cleaners or cloths. Use only the
recommended cleaning tools above to maintain the beauty of your finish.
DO USE DO NOT USE
Soft, clean cloth or sponge $EUDVLYHFORWKVVFUXEELQJVSRQJHVZLWKRUZLWKRXWVRDS
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NOTE: DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as trim pieces, handle hardware
and liners. If unintentional contact of cleaners with plastic parts does occur, clean plastic part with a sponge and mild
detergent mixed with warm water.
STAINLESS STEEL - Outside surfaces, door handles, and trim
BLACK STAINLESS - Outside surfaces, door handles, and trim
24 49-60806
CLEANING THE INSIDE
Unplug the refrigerator before cleaning.
If this is not practical, wring excess moisture out of sponge or
cloth when cleaning around switches, lights or controls.
Use an appliance wax polish on the inside surface between
the doors.
Use warm water and baking soda solution—about a
tablespoon (15 ml) of baking soda to a quart (1 liter) of water.
This both cleans and neutralizes odors. Rinse and wipe dry.
BEHIND THE REFRIGERATOR
Be careful when moving the refrigerator away from the wall.
All types of floor coverings can be damaged, particularly
cushioned coverings and those with embossed surfaces.
Raise the leveling legs located at the bottom front of the
refrigerator.
Pull the refrigerator straight out and return it to position
by pushing it straight in. Moving the refrigerator in a side
direction may result in damage to the floor covering or
refrigerator.
Lower the leveling legs until they touch the floor.
When pushing the refrigerator back, make sure you don’t
roll over the power cord or water supply line.
PREPARING FOR VACATION
For long vacations or absences, remove food and unplug the
refrigerator. Clean the interior with a baking soda solution of
one tablespoon (15 ml) of baking soda to one quart (1 liter) of
water. Leave the doors open.
If the temperature can drop below freezing, have a qualified
service technician drain the water supply system to prevent
serious property damage due to flooding.
1) Unplug the refrigerator.
2) Empty ice bucket
3) Turn water supply off
If you cut the water supply off, turn off the icemaker (pg. 23).
Upon returning from vacation, replace the water filter.
PREPARING TO MOVE
Secure all loose items such as shelves and drawers by taping
them securely in place to prevent damage.
When using a hand truck to move the refrigerator, do not rest
the front or back of the refrigerator against the hand truck.
This could damage the refrigerator.
Handle only from the sides of the refrigerator.
Be sure the refrigerator stays in an upright position during
moving.
REPLACING THE LIGHTS
There is LED lighting in the fresh food compartment at the
top center and on the left and right sides above the climate
zone pans on the french door models.
LED lights are also located at the top of the left and right
sides of the freezer.
An authorized technician will need to replace the LED light.
If this assembly needs to be replaced, call service at
877.337.3639 in the United States or 877.470.9174 in
Canada.
REFRIGERATOR CARE
CAUTION
Do not clean glass shelves or covers
with warm water when they are cold. Glass shelves and
covers may break if exposed to sudden temperature
changes or impact such as bumping or dropping.
Tempered glass is designed to shatter into many small
pieces if it breaks.
LEDs
(locations
may vary by
model)
ENGLISH
49-60806 25
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
PROBLEM POSSIBLE CAUSE(S) SOLUTION
Refrigerator does not operate Refrigerator in defrost cycle. Wait about 30 minutes for defrost cycle to end.
Controls set to OFF. Set the controls to a lower temperature setting.
Refrigerator is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker.
Refrigerator is in showroom mode. Unplug the refrigerator and plug it back in.
Vibration or rattling (slight
vibration is normal)
Leveling legs need adjusting. See Level the Refrigerator.
Motor operates for long periods
or cycles on and off frequently.
(Modern refrigerators with
more storage space and a larger
freezer require more operating
time. They start and stop often
to maintain even temperatures.)
Normal when refrigerator is first plugged in. Wait 24 hours for the refrigerator to completely cool
down.
Often occurs when large amounts of food are
placed in refrigerator.
This is normal.
Door left open. Check to see if package is holding door open.
Hot weather or frequent door openings. This is normal.
Temperature controls set at the coldest
setting.
See Controls section
Refrigerator or freezer
compartment too warm
Temperature control not set cold enough. See Controls section
Warm weather or frequent door openings. Set the temperature control one step colder. See
Controls section
Door left open. Check to see if package is holding door open.
Frost or ice crystals on frozen
food (frost within package is
normal)
Door left open. Check to see if package is holding door open.
Too frequent or too long door openings. This is normal.
Divider between refrigerator
and freezer compartments feels
warm
Automatic energy saver system circulates
warm liquid around front edge of freezer
compartment.
This helps prevent condensation on the outside.
Automatic icemaker does not
work
Icemaker power switch is in the OFF position. Set the power switch to the ON position.
Water supply turned off or not connected. See Installing the Water Line section
Freezer compartment too warm. Wait 24 hours for the refrigerator to completely cool
down.
Piled up cubes in the storage bin cause the
icemaker to shut off.
Level cubes by hand.
Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes, and turn the
icemaker back on.
Freezer cooling, fresh food not
cooling
Normal, when refrigerator first plugged in or
after extended power outage
Wait 24 hours for temperature in both compartments
to reach selected temperatures.
Ice cubes have odor/taste Ice storage bin needs cleaning. Empty and wash bin. Discard old cubes.
Food transmitting odor/taste to ice cubes. Wrap foods well.
Interior of refrigerator needs cleaning. See Care and Cleaning section.
Small or hollow cubes Water filter clogged. Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing Door left open. Check to see if package is holding door open.
Temperature control not set cold enough. See Controls section
Frequent ‘buzzing sound” Icemaker power switch is in the I (on)
position, but the water supply to the
refrigerator has not been connected.
Set the power switch to the 0 (off) position. Keeping it
in the I (on) position will damage the water valve.
Orange glow in the freezer Defrost heater is on. This is normal.
ENGLISH
26 49-60806
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
ENGLISH
PROBLEM POSSIBLE CAUSE(S) SOLUTION
Water has poor taste/odor Water dispenser has not been used for a long
time.
Dispense water until all water in system is replenished.
Water in first glass is warm Normal when refrigerator is first installed. Wait 24 hours for the refrigerator to completely cool
down.
Water dispenser has not been used for a long
time.
Dispense water until all water in system is replenished.
Water system has been drained. Allow several hours for replenished supply to chill.
Water dispenser does not
work
Water supply line turned off or not connected. See Installing the Water Line section
Water filter clogged. Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water system. Press the dispenser arm for at least two minutes.
Water spurting from
dispenser
Newly-installed filter cartridge. Run water from the dispenser for 3 minutes (about one
and a half gallons).
Water is not dispensed but
icemaker is working
Water in reservoir is frozen. Call for service.
Refrigerator control setting is too cold. Set to a warmer setting.
No water or ice cube
production
Supply line or shutoff valve is clogged. Call a plumber.
Water filter clogged. Replace filter cartridge or remove filter and install plug.
Refrigerator has odor Foods transmitting odor to refrigerator. Foods with strong odors should be tightly wrapped.
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. See Care and Cleaning section
Moisture forms on outside of
refrigerator
Not unusual during periods of high humidity. Wipe surface dry.
Moisture collects inside (in
humid weather, air carries
moisture into refrigerator
when doors are opened)
Too frequent or too long door openings. This is normal.
Due to the higher humidity in the refrigerator,
you may on occasion experience fog or small
amounts of moisture in the refrigerator
compartment.
This is normal and may come and go as different food
loads and environmental conditions change. Wipe dry
with a paper towel if desired.
Interior light does not work No power at outlet. Replace fuse or reset the breaker.
LED lights are out Call Service - see Replacing the Lights
Hot air from bottom of
refrigerator
Normal air flow cooling motor. In the
refrigeration process, it is normal that heat be
expelled in the area under the refrigerator. Some
floor coverings are sensitive and will discolor at
these normal and safe temperatures.
This is normal.
Refrigerator never shuts off
but the temperatures are OK
Adaptive defrost keeps compressor running
during door openings.
This is normal. The refrigerator will cycle off after the
door remains closed for 2 hours.
Refrigerator is beeping Door is open. Close door.
Door not closing properly Door gasket on hinge side sticking or folding
over.
Apply paraffin wax to the face of the gasket.
Actual temperature not equal
to Set temperature
Unit just plugged in. Allow 24 hours for system to stabilize.
Door open for too long. Allow 24 hours for system to stabilize.
Warm food added to refrigerator. Allow 24 hours for system to stabilize.
Defrost cycle is in process. Allow 24 hours for system to stabilize.
Drawer does not close by
itself
Leveling legs need adjusting. See Level the Refrigerator
Freezer drawer pops open
when refrigerator door is
closed
This is normal if, after popping open, the freezer
drawer closed on its own.
This indicates that there is a good seal on the freezer
drawer. If the freezer drawer does not automatically
close after popping open, then see the Problem:
Drawer does not close by itself, above.
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TROUBLESHOOTING
ENGLISH
PROBLEM POSSIBLE CAUSE(S) SOLUTION
Food freezing in the refrigerator Food too close to the air vent at the back of
the refrigerator.
Move the food away from the air vent.
Refrigerator control is set too cold. Move the refrigerator control to a warmer temperature
setting one increment at a time.
Water is leaking from dispenser Glass not being held under the dispenser
long enough after button is released.
Hold the glass underneath the dispenser for 2–3
seconds after releasing the dispenser button. Water
may continue to dispense after the button is released
Air may be present in the water line system,
causing water to drip after being dispensed.
Dispense water for at least 2 minutes to remove air
from system.
My display is showing tc Turbo Cool function is activated. See Controls section
Water filter indicator light
changed color
This is normal. See Water Filter Cartridge - XWF section
Water filter indicator light
remains red even after replacing
the water filter
Water filter indicator must be reset. Press and hold the WATER FILTER pad for 3 seconds.
See Water Filter Cartridge - XWF section.
Water filter indicator light is not
lit
This is normal. The filter cartridge should
be replaced when the replacement indicator
light turns red.
See Water Filter Cartridge - XWF section
Refrigerator doors are not even Doors need realigning. See Level the Refrigerator Doors section.
Baskets stick or jam when
opening or closing
Baskets are too full. To open: remove some of the products from the basket
when opened as far as possible. Readjust the products
left in the basket and try to open the basket again. To
close: readjust products in the basket or remove any
product that is above the rim of the basket and close
the basket.
First try the solutions suggested here to possibly avoid the cost of a service call.
NORMAL OPERATING CONDITIONS
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer
technology.
• The new high efficiency compressor may run faster and
longer than your old refrigerator and you may hear a high-
pitched hum or pulsating sound while it is operating.
• You may hear a whooshing sound when the doors close.
This is due to pressure equalizing within the refrigerator.
• You may hear the fans spinning at high speeds. This
happens when the refrigerator is first plugged in, when the
doors are opened frequently or when a large amount of
food is added to the refrigerator or freezer compartments.
The fans are helping to maintain the correct temperatures.
• The fans change speeds in order to provide optimal cooling
and energy savings.
• You may hear cracking or popping sounds when the
refrigerator is first plugged in. This happens as the
refrigerator cools to the correct temperature.
• Expansion and contraction of cooling coils during and after
defrost can cause a cracking or popping sound.
• On models with an icemaker, after an ice making cycle, you
may hear the ice cubes dropping into the ice bucket.
• On models with a dispenser, during water dispense, you
may hear the water lines move at initial dispense and after
dispenser button is released.
• The flow of refrigerant through the cooling coils may make
a gurgling noise like boiling water.
• Water dropping on the defrost heater can cause a sizzling,
popping or buzzing sound during the defrost cycle.
• A water dripping noise may occur during the defrost cycle
as ice melts from the evaporator and flows into the drain
pan.
• Closing the door may cause a gurgling sound due to
pressure equalization.
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