Haier QNE27JBMTS Use & Care

Installation and User Manual

Instructions d’installation et

Instrucciones de instalación y

Bottom Freezer Refrigerator
Réfrigérateur à congélateur inférieur
Refrigerador congelador inferior

Guide de l’utilisateur

Manual del usuario

QNE27J

238C5676P001 49-60806

02-19 GEA

2 49-60806

ENGLISH

TABLE OF CONTENTS

RECORD KEEPING ..............................................................................................18

REFRIGERATOR SAFETY .......................................................................................... 4

Proper Disposal of Your Old Refrigerator ................................................................................5

PARTS AND FEATURES ............................................................................................ 6

INSTALLATION REQUIREMENTS .................................................................................. 7

Location Requirements ............................................................................................... 7

Clearances ........................................................................................................... 7

INSTALLATION INSTRUCTIONS . .................................................................................. 8

Preparing to Install the Refrigerator ....................................................................................8

Appliance Dimensions ..................................................................................................9

Installing the Water Line ............................................................................................. 10

Installing the Refrigerator ............................................................................................ 12

Completing Installation .............................................................................................. 17

REFRIGERATOR USE ............................................................................................. 18

Controls ............................................................................................................ 18

Sabbath Mode ....................................................................................................... 18

Internal Water Dispenser ............................................................................................. 18

Water Filter CartridgeXWF ........................................................................................... 19

Shelves and Bins ..................................................................................................... 20

Pans ................................................................................................................. 20

Freezer Drawer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Automatic Icemaker .................................................................................................. 22

REFRIGERATOR CARE ........................................................................................... 23

Cleaning ............................................................................................................. 23

Vacation and Moving ................................................................................................. 24

Replacing the Lights ................................................................................................. 24

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

XWF WATER FILTER CARTRIDGE ................................................................................. 28

PERFORMANCE DATA SHEET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

LIMITED WARRANTY ............................................................................................ 30

RECORD KEEPING

Thank you for purchasing this Haier product. This user manual will help
you get the best performance from your new refrigerator.

For future reference, record the model number, serial number, and the
date of purchase. The model/serial number plate is located on the inside
wall of the refrigerator.

Staple your proof of purchase to this manual to aid in obtaining warranty
service if needed.

_______________________________________
Model number

_______________________________________
Serial number

_______________________________________
Date of purchase

49-60806 3

ENGLISH

REFRIGERATOR SAFETY

WARNING

¿ This refrigerator must be properly installed and located

in accordance with the Installation Instructions before it
is used.

¿ Unplug the refrigerator before making repairs or

cleaning.
NOTE: Power to the refrigerator cannot be disconnected
by any setting on the control panel.
NOTE: Repairs must be performed by a qualified Service
Professional.

¿ Replace all parts and panels before operating.
¿ Do not use an extension cord.
¿ Do not store or use gasoline or other flammable vapors

and liquids in the vicinity of this or any other appliance.

¿ Do not store explosive substances such as aerosol cans

with a flammable propellant in this appliance.

¿ To prevent suffocation and entrapment hazards to

children, remove the fresh food and freezer doors from
any refrigerator before disposing of it or discontinuing
its use.

¿ To avoid serious injury or death, children should not

stand on, or play in or with the appliance.

To reduce the risk of fire, explosion, electric shock, or injury when using your refrigerator, follow these

basic safety precautions:

¿ Children and persons with reduced physical, sensory or

mental capabilities or lack of experience and knowledge
can use this appliance only if they are supervised or have
been given instructions on safe use and understand the
hazards involved.

¿ This appliance is intended to be used in household and

similar applications such as: staff kitchen areas in shops,
offices and other working environments; farm houses; by
clients in hotels, motels, bed
& breakfast and other residential environments; catering
and similar non-retail applications.

¿ Connect to potable water supply only. A cold water

supply is required for automatic icemaker operation.
The water pressure must be between 40 and 120 psi
(275-827 kilopascals).

¿ Do not apply harsh cleaners to the refrigerator. Certain

cleaners will damage plastic which may cause parts such
as the door or door handles to detach unexpectedly. See
the Care and Cleaning section for detailed instructions.

CAUTION

¿ Do not clean glass shelves or covers with warm water

when they are cold. Glass shelves and covers may
break if exposed to sudden temperature changes or
impact, such as bumping or dropping. Tempered glass is
designed to shatter into many small pieces if it breaks.

¿ Keep fingers out of the “pinch point” areas; clearances

between the doors and between the doors and cabinet
are necessarily small. Be careful closing doors when
children are in the area.

¿ Do not touch the cold surfaces in the freezer

compartment when hands are damp or wet, skin may
stick to these extremely cold surfaces.

To reduce the risk of injury when using your refrigerator, follow these basic safety precautions.

¿ Do not refreeze frozen foods which have thawed

completely.

¿ In refrigerators with automatic icemakers, avoid contact

with the moving parts of the ejector mechanism, or
with the heating element that releases the cubes. Do
not place fingers or hands on the automatic ice making
mechanism while the refrigerator is plugged in.

¿ Use a sturdy glass when dispensing ice (on models with

ice dispenser

INSTALLATION

WARNING

Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in fire,
explosion, or death.

EXPLOSION HAZARD

4 49-60806

ENGLISH

REFRIGERATOR SAFETY

CONNECTING ELECTRICITY

WARNING

Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety,
this appliance must be properly grounded.

The power cord of this appliance is equipped with a
3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outlet to minimize the possibility
of electric shock hazard from this appliance.

Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly grounded.

Where a standard 2-prong wall outlet is encountered, it
is your personal responsibility and obligation to have it
replaced with a properly grounded 3-prong wall outlet. Do
not use an adapter.

The refrigerator should always be plugged into its own
individual electrical outlet which has a voltage rating that
matches the rating plate.

ELECTRICAL SHOCK HAZARD

A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded
electrical supply is required. This provides the best
performance and also prevents overloading house wiring
circuits which could cause a fire hazard from overheated
wires.

Never unplug your refrigerator by pulling on the power
cord. Always grip plug firmly and pull straight out from the
outlet.

Immediately discontinue use of a damaged supply cord.
If the supply cord is damaged, it must be replaced by a
qualified service professional with an authorized service
part from the manufacturer.

When moving the refrigerator away from the wall, be
careful not to roll over or damage the power cord.

PROPER DISPOSAL OF YOUR OLD REFRIGERATOR

WARNING

Failure to follow these disposal instructions can result in death or serious injury
IMPORTANT: Child entrapment and suffocation are not

problems of the past. Junked or abandoned refrigerators
are still dangerous even if they will sit for “just a few days.” If
you are getting rid of your old refrigerator, please follow the
instructions below to help prevent accidents.

Refrigerant and Foam Disposal:

Dispose of appliance in accordance with Federal and Local Regulations. Flammable insulation material used requires
special disposal of your appliance. Contact your local authorities for the environmentally safe disposal of your appliance.

SUFFOCATION AND ENTRAPMENT HAZARD

Before You Throw Away Your Old Appliance

• Take off the fresh food and freezer doors.

• Leave the shelves in place so that children may not easily
climb inside.

READ AND SAVE THESE INSTRUCTIONS

49-60806 5

ENGLISH

PARTS AND FEATURES

LED lighting

LED lights in the fresh food compartment are located
at the top center and on the left and right sides of
climate zone pans. LED lights are also located in the
freezer; see page 24.

Full-width drawer

A full-width drawer that can accommodate larger
items is located at the bottom of the fresh food
compartment.

QuickSpace™ shelf

Functions as a normal full-sized shelf when needed
and easily slides back to store tall items below.

Removable/adjustable door bins

Can be moved up or down to accommodate your
needs.

Climate zone drawers

Separate pans for produce storage.

Water filter

Accessible for easy replacement.

6 49-60806

ENGLISH

INSTALLATION REQUIREMENTS

LOCATION REQUIREMENTS

IMPORTANT: This refrigerator is designed for indoor,

household use only.
¿ Do not install the refrigerator where the temperature will

go below 60°F (16°C) because it will not run often enough to
maintain proper temperatures.

¿ Do not install the refrigerator where the temperature will go

above 100°F (37°C) because it will not perform properly.

¿ Do not install the refrigerator in a location exposed to water

(rain, etc.) or direct sunlight.

¿Тсцчдппмчтсдĥттхцчхтскистшклчтцшуутхчмчйшппьптдзиз

CLEARANCES

Allow the following clearances for ease of installation, proper
air circulation and plumbing and electrical connections.

Sides 1/8” (3 mm)
Top 1” (25 mm) Cabinet/Hinge Cover
Back 2” (50 mm)

49-60806 7

ENGLISH

INSTALLATION INSTRUCTIONS

BEFORE YOU BEGIN

Read these instructions completely and carefully.

•

IMPORTANT — Observe all governing codes

and ordinances. Save these instructions for local
inspector’s use.

• Note to Installer – Be sure to leave these instructions with
the Consumer.

• Note to Consumer – Keep these instructions for future
reference.

• Skill level – Installation of this appliance requires basic
mechanical skills.

• Completion time – Refrigerator Installation - 20 minutes

Water Line Installation - 30 minutes

• Proper installation is the responsibility of the installer.

• Product failure due to improper installation is not covered
under the Warranty.

PREPARATION

MOVING THE REFRIGERATOR INDOORS

If the refrigerator will not fit through a doorway, the
refrigerator door and freezer drawer or door can be
removed.

• To remove the refrigerator door, see Removing Doors in
the Installation Instructions section.

• To remove the freezer drawer, see Freezer Drawer in the
Installation Instructions section.

WATER SUPPLY TO THE ICEMAKER AND DISPENSER

The icemaker will have to be connected to a cold water line.
A water supply kit (containing tubing, shutoff valve, fittings
and instructions) is available at extra cost from your dealer,
by visiting our website at Haierappliances.com or from Parts
and Accessories, 877.337.3639 (in Canada, GEAppliances.ca
or 800.661.1616).

TOOLS YOU MAY NEED

Adjustable Wrench

1/4” Outer Diameter

Compression Nut

and Ferrule (sleeve)

(icemaker models only)

3/32”, 1/8” & 3/16” Allen

Wrenches

1/8” Drill Bit and
Electric or Hand Drill

Pencil

Wire Cutters

Torx T20, Driver

qĔ and rĔSocket

Ratchet/Driver

Phillips-Head Screwdriver

Tape Measure

1/4” Nut Driver

Level

8 49-60806

ENGLISH

INSTALLATION INSTRUCTIONS

APPLIANCE DIMENSIONS

* 69-7/8”
(177.5 cm)

36”

(91.4 cm)

36-5/16”
(92.2 cm)

50-3/16”
(127.5 cm)

43-23/32”
(111.1 cm)

NOTE: * The height of the refrigerator to the top of the door.

MEASURE THE CABINET OPENING ACCORDING
TO THE WIDTH OF THE REFRIGERATOR

Measure width of cabinet opening where refrigerator will be placed, B.
Be sure to account for any countertop overhang, baseboard thickness and

any clearance desired. Width, B, should not be less than 36” ( 91.4 cm). The
refrigerator will be placed approximately in the middle of this opening.

54-13/16”
(139.2 cm)

155ȋ

Back Wall

REFRIGERATOR

Front

33-13/16”

(85.9 cm)

B

90ȋ

43-3/8”

(110.2 cm)

Right
Side

48-3/4”

(123.8 cm)

Baseboard
Thickness
or
Countertop
Overhang
(Whichever
is Larger)
Plus Any
Desired
Clearance

49-60806 9

ENGLISH

INSTALLATION INSTRUCTIONS

INSTALLING THE WATER LINE

BEFORE YOU BEGIN

Recommended copper water supply kits are WX8X2, WX8X3
or WX8X4, depending on the amount of tubing you need.
Approved plastic water supply lines are SmartConnect™
Refrigerator Tubing (WX08X10006, WX08X10015 and
WX08X10025).

If the water supply to the refrigerator is from a Reverse

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жшеицЬтриртзипцзтстчжтриифшмууизъмчлчлиĤпчих

bypass plug. To obtain a free bypass plug, call 877.337.3639.
In Canada call 800.661.1616.

This water line installation is not warranted by the refrigerator
or icemaker manufacturer. Follow these instructions carefully
to minimize the risk of expensive water damage.

Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and lead to

ъдчихпидодкитхĥттзмскМдппдфшдпмĤизупшреихчтжтххижч

water hammer before installing the water supply line to the
refrigerator.

To prevent burns and product damage, do not hook up the
water line to the hot water line.

Do not install the icemaker tubing in areas where
temperatures fall below freezing.

When using any electrical device (such as a power drill)
during installation, be sure the device is double insulated or
grounded in a manner to prevent the hazard of electric shock,
or is battery powered.

All installations must be in accordance with local plumbing
code requirements.

WARNING

A cold water supply is required for automatic icemaker
operation. The water pressure must be between 40 and
120 psi (275-827 kilopascals)

NOTE: The only approved plastic tubing is that supplied in
SmartConnect™ Refrigerator Tubing kits. Do not use any
other plastic water supply line because the line is under
pressure at all times. Certain types of plastic will crack or
rupture with age and cause water damage to your home.

¬Къдчихцшуупьомч¤жтсчдмсмскчшемскцлшчтģщдпщидсз

Ĥччмскцпмцчизеиптъ¥мцдщдмпдепидчиычхджтцчйхтрьтшх

dealer or from Parts and Accessories, 877.337.3639 or go to
Haierappliances.com (GEAppliances.ca or 800.661.1616 in
Canada).

• A cold water supply. The water pressure must be between
20 and 120 p.s.i. (138-827 kPa).

• Power drill.

• 1/2” or adjustable wrench.

• Straight and Phillips blade
screwdriver.

• Two 1/4” outer diameter compression nuts and 2 ferrules

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and the refrigerator water valve.
OR

• If you are using a SmartConnect™ Refrigerator Tubing kit,

члисижиццдхьĤччмскцдхиухидццирепизчтчличшемск

Connect to potable water supply only.

WHAT YOU WILL NEED

• Copper or SmartConnect™ Refrigerator
Tubing kit, 1/4” outer diameter to connect
the refrigerator to the water supply. If using
copper, be sure both ends of the tubing are
cut square.

To determine how much tubing you need: measure the
distance from the water valve on the back of the refrigerator

чтчлиъдчихцшуупьумуиЛицшхичлихимццшĦжмисчиычхд

tubing to allow the refrigerator to move out from the wall
after installation.

SmartConnect™ Refrigerator Tubing Kits are available in the
following lengths:

6’ (1.8 m) – WX08X10006
15’ (4.6 m) – WX08X10015
25’ (7.6 m) – WX08X10025

10 49-60806

¬ТйьтшхиымцчмскжтууихъдчихпмсилдцдĥдхизĤччмскдччли

end, you will need an adapter (available at plumbing supply
stores) to connect the water line to the refrigerator OR

ьтшждсжшчтģчлиĥдхизĤччмскъмчлдчшеижшччихдсзчлис
шциджтрухиццмтсĤччмскНтстчжшчйтхризисзйхтр

SmartConnect™ Refrigerator tubing.

¬ЬлшчтģщдпщичтжтссижччтчлижтпзъдчихпмсиЭлицлшчтģ

valve should have a water inlet with a minimum inside
diameter of 5/32” at the point of connection to the COLD

аКЭОЫХТЧОЬдззпи¡чьуицлшчтģщдпщицдхимсжпшзизмс

many water supply kits. Before purchasing, make sure a
saddle-type valve complies with your local plumbing codes.

ENGLISH

INSTALLATION INSTRUCTIONS

INSTALLING THE WATER LINE (Cont.)

Install the shutoff valve on the nearest frequently used
drinking water line.

1. SHUT OFF THE MAIN WATER SUPPLY

Turn on the nearest faucet long enough to clear the line of

water.

2. CHOOSE THE VALVE LOCATION

Choose a location for the valve

that is easily accessible. It is best to
connect into the side of a vertical
water pipe. When it is necessary to
connect into a horizontal water pipe,
make the connection to the top or
side, rather than at the bottom, to

дщтмззхдъмсктģдсьцизмрисчйхтр

the water pipe.

3. DRILL THE HOLE FOR THE VALVE

Drill a 1/4” hole in the water pipe (even if using a self-

piercing valve), using a sharp bit. Remove any burrs

resulting from drilling the hole in the pipe.
Take care not to allow water to drain into the drill.
Failure to drill a 1/4” hole may result in reduced ice

production or smaller cubes.

6. ROUTE THE TUBING

Route the tubing between the cold water line and the

refrigerator.

 Ытшчичличшемскчлхтшклдлтпизхмппизмсчлиъдпптхĥттх

(behind the refrigerator or adjacent base cabinet) as close
to the wall as possible.

7. FASTEN THE SHUTOFF VALVE

Place the compression nut and ferrule (sleeve) for copper

tubing onto the end of the tubing

дсзжтссижчмччтчлицлшчтģщдпщи

Make sure the tubing is fully inserted into

the valve. Tighten the compression nut securely.

For plastic tubing from a SmartConnect™ Refrigerator

Tubing kit, insert the molded end

тйчличшемскмсчтчлицлшчтģщдпщидсзчмклчис

compression nut until it is hand tight, then tighten one
additional turn with a wrench. Over tightening may cause
leaks.

Saddle-Type

ЬлшчтģЯдпщи

Compression Nut

SmartConnect™
Tubing

4. FASTEN THE SHUTOFF VALVE

 Пдцчисчлицлшчтģщдпщичтчлижтпзъдчихумуиъмчлчли

pipe clamp.
NOTE: Commonwealth of Massachusetts Plumbing Codes

248CMR shall be adhered to. Saddle valves are illegal and

use is not permitted in Massachusetts. Consult with your

licensed plumber.

Washer

Pipe Clamp

Clamp Screw

Saddle-Type

ЬлшчтģЯдпщи

Vertical Cold Water
Pipe

5. TIGHTEN THE PIPE CLAMP

Tighten the clamp screws until the sealing washer begins

to swell.
NOTE: Do not over tighten or you may crush

the tubing.

Packing Nut

Outlet Valve

NOTE: Commonwealth of Massachusetts Plumbing Codes

248CMR shall be adhered to. Saddle valves are illegal and
use is not permitted in Massachusetts. Consult with your
licensed plumber.

Ferrule (sleeve)

8. FLUSH OUT THE TUBING

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the tubing until the water is clear.

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the tubing.

49-60806 11

ENGLISH

INSTALLATION INSTRUCTIONS

INSTALLING THE REFRIGERATOR - FRENCH DOORS

ЫОПЫТРОЫКЭШЫХШМКЭТШЧ

• Do not install the refrigerator where the temperature

will go below 60°F (16°C) because it will not run often
enough to maintain proper temperatures.

• Do not install the refrigerator where the temperature

will go above 100°F (37°C) because it will not perform
properly.

• Do not install the refrigerator in a location exposed to

water (rain, etc.) or direct sunlight.

• Install it on a floor strong enough to support it fully

loaded.

CLEARANCES

Allow the following clearances for ease of installation,
proper air circulation and plumbing and electrical
connections.
Sides 1/8” (3 mm)

Top 1” (25 mm) Cabinet/Hinge Cover
Back 2” (50 mm)

WARNING

instructions, leaving off parts, or overtightening screws,
can lead to the door falling off and result in injury and
property damage.

Follow all steps. Failure to follow these

1. REMOVING DOORS (Right)

A. Remove the hinge cover on

top of the right fresh food
door by removing the screw
using a Phillips screwdriver.

B. Using a 5/16” socket ratchet/

driver, remove the bolts
securing the top hinge to
the cabinet. Lift the hinge
support straight up to free
the hinge pin from the socket in the top of the door.

C. Remove the tape from the right door and tilt the door

дъдьйхтрчлиждемсичХмйччлизттхтģчлижисчихлмски

pin.

D. Set the door on a non-scratching surface with the

inside up.

2. REMOVING DOORS (Left)

A. Remove the hinge cover on

top of the left fresh food door
by removing the screw using a
Phillips screwdriver.

B. Unplug the 3 wire connectors

and move the wires until you
can see the screws holding the
hinge.

Wire Connectors

IMPORTANT NOTES

When removing french doors:

• Read the instructions all the way through before starting.

• Place the screws by their related parts to avoid using them
in the wrong places.

• Provide a non-scratching work surface for the doors.

CAUTION

Single person lift can cause injury. Use assistance when
handling, moving or lifting the refrigerator doors.

NOTE: When moving door, to prevent damage to door
and electronics carefully place the door in a proper
location.

WARNING

To eliminate the risk of electric shock or injury during
installation, you must first unplug the refrigerator before
proceeding. Failure to follow these instructions can result
in electrical shock.

Tape the doors shut with adhesive tape.

Lifting Hazard.

C. Using a 5/16” socket/ratchet driver, remove the bolts

securing the top hinge to the cabinet.

Wire Connectors

Bolts

12 49-60806

ENGLISH

INSTALLATION INSTRUCTIONS

INSTALLING THE REFRIGERATOR - FRENCH DOORS

1. REMOVING DOORS (Cont.)

REINSTALLING DOORS

D. Lift the hinge straight up to

free the hinge pin from the
socket in the top of the door
and pass the wire through the
slot in the hinge.

E. Remove the tape from the

door, open the door 90 degrees

дсзчмпччлизттхдъдьйхтрчлиждемсичХмйччлизттхтģ

the center hinge pin.

F. Set the door on a non-scratching surface with the

inside up.

3. REMOVING CENTER HINGES AND

BRACKETS

A. Using a 1/4” Allen wrench, remove the 2 hinge pins from

the hinge brackets.

WARNING

instructions, leaving off parts, or overtightening screws,
can lead to the door falling off and result in injury and
property damage.

Follow all steps. Failure to follow these

ТЦЩШЫЭКЧЭЧШЭОЬ

When replacing french doors:

• Read the instructions all the way through before starting.

CAUTION

Single person lift can cause injury. Use assistance when
handling, moving or lifting the refrigerator doors.

NOTE: When moving door, to prevent damage to door
and electronics carefully place the door in a proper
location.

WARNING

To eliminate the risk of electric shock or injury during
installation, you must first unplug the refrigerator before
proceeding. Failure to follow these instructions can result
in electrical shock.

Lifting Hazard.

B. Using a 5/16” socket/ratchet driver, remove the bolts

securing the center hinge brackets to the cabinet.

1. REINSTALLING CENTER HINGE BRACKETS
AND HINGES

A. Using a 5/16” socket/ratchet driver, reinstall the bolts

and center hinge brackets to the cabinet.

B. Using a 1/4” Allen wrench, reinstall the 2 hinge pins into

the hinge brackets.

49-60806 13

ENGLISH

INSTALLATION INSTRUCTIONS

INSTALLING THE REFRIGERATOR - FRENCH DOORS (Cont.)

2. REHANGING THE RIGHT DOOR

A. Lower the refrigerator door onto the right hinge pin.

B. Make sure the door is aligned with the cabinet. Attach

the hinge to the top of the cabinet loosely with bolts
removed earlier.

C. Цдоицшхичликдцоичтсчлизттхмцĥшцлдкдмсцччли

cabinet and is not folded. Tighten the bolts to 60 lb/
in.(6.78 Nm).

C. Make sure the door is aligned with the cabinet. Attach

the hinge to the top of the cabinet loosely with bolts
removed earlier.

D. Цдоицшхичликдцоичтсчлизттхмцĥшцлдкдмсцччли

cabinet and is not folded. Tighten the bolts to 60 lb/in.
(6.78 Nm).

Wire
Connectors

E. Plug the wire connectors together and rout the wire

inside the plastic port.

Wire
Connectors

D. Replace the right hinge cover on top of the refrigerator

using a Phillips screwdriver.

3. REHANGING THE LEFT DOOR

A. Pass the wire through the slot in the hinge. Place the

hinge pin into the top of the door.

B. Lower the refrigerator door onto the left

hinge pin.

14 49-60806

F. Replace the left hinge cover on top of the refrigerator

using a Phillips screwdriver.

ENGLISH

INSTALLATION INSTRUCTIONS

INSTALLING THE REFRIGERATOR- FREEZER DRAWER

ТЦЩШЫЭКЧЭЧШЭОЬ

When removing freezer drawer:

• Read the instructions all the way through before starting.

• Provide a non-scratching work surface for the doors.

1. REMOVE THE BASKETS

A. Open the freezer drawer until it stops.
B. Pull the top basket out until it stops. Lift the basket up

on the front and out to remove.

C. The lower basket rests on a frame inside the freezer

drawer. Lift the front of the basket and pull it forward.
Release the pins from the slots on the frame to remove
the basket.

2. REMOVE THE DRAWER FRONT

A. Remove the screw on each side of the railing.

Screw

B. Lift up on both sides of the freezer drawer handle to

separate the drawer railings from the rail assemblies.

Drawer
Assembly

Rail
Assembly

C. Set the drawer front on a non-scratching surface.
D. Push the rail assemblies back into locking position.

49-60806 15

ENGLISH

INSTALLATION INSTRUCTIONS

INSTALLING THE REFRIGERATOR - FREEZER DRAWER (Cont.)
(on some models)

3. REINSTALL FREEZER DRAWER FRONT

A. Pull the rail assemblies to the maximum extension.
B. Locate the slots on the inside of each slide.

C. I nsert the hooks on the ends of the drawer assembly

extensions into the slots near the back of the slides.

Hook

Slot

E. Replace the safety screws in both sides of the slide

assemblies.

F. Replace lower and upper baskets (see Freezer Drawer).

REFRIGERATOR SUGGESTED ASSEMBLY

Shelves shown in the location for best energy efficiency.

Side Tab
Front Slot

D. Lower the front end of the freezer drawer assembly

цтчлицмзичдецĤчмсчтчлийхтсчцптчцтсчлихдмп

assemblies.

16 49-60806

French Door with Freezer Drawer

QNE27J

27 cuft. Models

ENGLISH

INSTALLATION INSTRUCTIONS

CONNECTING TO THE HOUSE
WATER LINE

A cold water supply is required for automatic icemaker
operation. If there is not a cold water supply, you will need to
provide one. See Installing the Water Line section.

NOTES:

• Before making the connection to the refrigerator, be sure
the refrigerator power cord is not plugged into the wall
outlet.

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recommend installing one if your water supply has sand
or particles that could clog the screen of the refrigerator’s
water valve. Install it in the water line near the refrigerator. If
using SmartConnect™ Refrigerator Tubing Kit, you will need

дсдззмчмтсдпчшеи¤аб (б! "¥чтжтссижччлиĤпчихНт
стчжшчупдцчмжчшеичтмсцчдппĤпчих

• Before connecting the water line to the house, purge the
house line for at least 2 minutes.

A. If you are using copper tubing, place a compression nut

and ferrule (sleeve) onto the end of the tubing coming from
the house cold water supply.

If you are using the SmartConnect™ tubing, the nuts are

already assembled to the tubing.

B. If you are using copper tubing, insert the end of the

tubing into the refrigerator connection, at the back of the
refrigerator, as far as possible. While holding the tubing,

чмклчисчлиĤччмск

If you are using SmartConnect™ tubing, insert the molded

end of the tubing into the refrigerator connection, at the
back of the refrigerator, and tighten the compression nut
until it is hand tight. Then tighten one additional turn with
a wrench. Over tightening may cause leaks.

WARNING

A cold water supply is required for automatic icemaker
operation. The water pressure must be between 40 and 120
psi (275-827 kilopascals).

WARNING

Attach tubing clamp using existing hole only. DO NOT drill
into the refrigerator.

SmartConnect™

tubing

Connect to potable water supply only.

ELECTRIC SHOCK HAZARD

ЭЮЫЧШЧЭСОаКЭОЫЬЮЩЩХв

Эшхсчлиъдчихтсдччлицлшчтģщдпщи

(house water supply) and check for any
leaks.

PLUG IN THE REFRIGERATOR

On models with an icemaker, before
plugging in the refrigerator, make sure the

мжирдоихутъихцъмчжлмцциччтчли ¤тģ¥

position.
See the grounding information attached

to the power cord.

PUT THE REFRIGERATOR IN PLACE

ЦтщичлихийхмкихдчтхчтмчцĤсдпптждчмтс

LEVEL THE REFRIGERATOR

Adjustable legs at the front corners

of the refrigerator should be set so

члихийхмкихдчтхмцĤхрпьутцмчмтсиз
тсчлиĥттхдсзчлийхтсчмцхдмциз

just enough that the door closes
easily when opened about halfway.

To adjust the leveling legs, turn the legs clockwise to raise
the refrigerator, counterclockwise to lower it.

LEVEL THE REFRIGERATOR DOORS

Remember a level refrigerator is
necessary for getting the doors
perfectly even. If you need help, review
the previous section on leveling the
refrigerator.

If the doors remain uneven, turn the
adjustable pin to raise the lowest door
using a 1/4” allen wrench to turn the pin.

When
the left
door is
lower than
the right
door.

When
the left
door is
higher
than
the right
door.

Refrigerator

connection

Adjustment point

49-60806 17

ENGLISH

REFRIGERATOR USE

CONTROLS

Freezer Compartment Temperature Control

Adjust freezer compartment temperature. The freezer
temperature is preset in the factory at 0°F (-17.8°C).
Allow 24 hours for temperature to stabilize to the preset
recommended setting.

Fresh Food Compartment Temperature Control

Adjust fresh food compartment temperature. The fresh
food temperature is preset in the factory at 37°F (2.8°C).
Allow 24 hours for temperature to stabilize to the preset
recommended setting.

Water Filter

Press and hold 3 seconds to reset the Water Filter.

Turbo Cool

To set the TurboCool™, press the Turbo Cool pad for 3
seconds. The display will show tc.
TurboCool™ rapidly cools the refrigerator compartment
in order to more quickly cool foods. Use TurboCool™
when adding a large amount of the food to the
refrigerator compartment, putting away foods after they
have been sitting out at room temperature, or when
putting away warm leftovers. It can also be used if the
refrigerator has been without power for an extended
period.

NOTE: The refrigerator temperature cannot be

changed during TurboCool™. The freezer temperature
is not affected during Turbo Cool. When opening the
refrigerator door during TurboCool™, the fans will
continue to run if they have cycled on.

Door Alarm

To set the alarm, press the Door Alarm pad. This alarm

will sound if either door is open for more than 2 minutes.
The beeping stops when you close the door.

NOTE: To put the refrigerator control in the OFF position,
simultaneously touch the words Freezer and Fridge for 3
seconds. Power to the refrigerator cannot be disconnected

by any setting on the control panel.

Changing °F to °C or °C to °F: Press and hold the "DOOR
ALARM" and "FREEZER" buttons simultaneously for 5
seconds to set °C to °F or °F to °C.

SABBATH MODE

Press and hold the “DOOR ALARM” and “WATER FILTER”
buttons simultaneously for 5 seconds to enter/exit Sabbath
Mode. Activate Sabbath Mode to turn off interior lights,
temperature control and advanced features. Compressor
will run on a timed defrost when in Sabbath mode.

INTERNAL WATER DISPENSER

The water dispenser is located on the left wall inside the
refrigerator compartment.

To dispense water:

1. Hold the glass against the recess.

2. Push the water dispenser button.

3. Hold the glass underneath the

dispenser for 2–3 seconds after
releasing the dispenser button. Water
may continue to dispense after the
button is released.

If no water is dispensed when the refrigerator is first installed,
there may be air in the water line system. Press the dispenser
button for at least 5 minutes to remove trapped air from the
water line and to fill the water system. During this process,
the dispenser noise may be loud as the air is purged from the
water line system. To flush out impurities in the water line,
throw away the first 6 glassfuls of water.

NOTE: To avoid water deposits, the dispenser should be
cleaned periodically by wiping with a clean cloth or sponge.

18 49-60806

ENGLISH

REFRIGERATOR USE

WATER FILTER CARTRIDGE - XWF

WATER FILTER CARTRIDGE HOLDER

The water filter cartridge holder is located in the back upper­right corner of the fresh food refrigerator compartment.

WHEN TO REPLACE THE FILTER

If there is a replacement indicator light for the water filter
cartridge on the dispenser, the red filter light will start
blinking to tell you that you need to replace the filter soon.
The filter light will blink while the door is open until the filter
is replaced.

The filter cartridge should be replaced every six months, or
earlier if the flow of water to the dispenser or icemaker
decreases.

REMOVING THE FILTER

If you are replacing the filter, first remove the previous one:

1. Open the filter cartridge housing by squeezing the 2 front

tabs and gently pulling down.

2. Rotate the filter down.

3. Gently grasp the filter and slowly turn it counterclockwise

about a ¼ turn. The filter should automatically release
itself when you have rotated it far enough to the left. A
small amount of water may drip down.

CAUTION

filter cartridge may be ejected as it is removed. Use caution
when removing.

If air has been trapped in the system, the

INSTALLING THE FILTER IN A BOTTOM FREEZER
REFRIGERATOR

1. Open the filter cartridge
housing by squeezing the 2
front tabs and gently pulling
down.

2. Line up the ports on the filter
with the ports on the filter
cartridge holder, and gently insert the filter.

3. Slowly turn the filter to the right until
it stops. DO NOT OVERTIGHTEN.
As you turn the filter, it will
automatically adjust itself into
position. The filter will move about a
¼ turn or 90 degrees, until the arrow
on the filter aligns with the arrow on
the filter cartridge holder.

4.

Slowly push the filter up into the clips.

5. Close the filter cartridge housing by
gently pushing the lid upwards until
the tabs lock into place.

6. Run water from the dispenser for
2 gallons (7.6 liters) or approximately 5 minutes to clear
the system. Water may spurt out and air bubbles may be
visible during this process. If water is not flowing, check to
make sure the filter has been fully rotated to the right.

7. Press and hold the WATER FILTER pad on the dispenser for

three seconds to reset water filter.

FILTER BYPASS PLUG

To reduce the risk of property damage due to water leakage,
you MUST use the filter bypass plug when a replacement filter
cartridge is not available. Some models do not come
equipped with the filter bypass plug. To obtain a free bypass
plug, call 877.337.3639 or go to Haierparts.com.
GEAppliances.ca or call 800.661.1616 in Canada. The
dispenser and icemaker will not operate without either the
filter or bypass plug installed. The bypass plug is installed in
the same way as a filter cartridge.

WARNING

small parts during the installation of this product. The disposable filter cartridge should be replaced every 6 months at the
rated capacity, or sooner if a noticeable reduction in flow rate occurs.
For the maximum benefit of your filtration system, Haier recommends the use of GE Appliances-branded filters only. Using
GE Appliances-branded filters in Haier refrigerators provides optimal performance and reliability. GE Appliances filters meet
rigorous industry standards for safety and quality that are important for products that are filtering your water. Haier has not
qualified non-GE Appliances-branded filters for use in Haier refrigerators and there is no assurance that non-GE Appliances­branded filters meet Haier standards for quality, performance and reliability.

If you have questions, or to order additional filter cartridges, visit our website at HaierParts.com or call Haier at

877.337.3639. (In Canada, GEAppliances.ca or call 800.661.1616)

To reduce the risk associated with choking, do not allow children under 3 years of age to have access to

Application Guidelines/Water Supply

Service Flow 0.5 gpm (1.89 lpm)
Water Supply Potable Water
Water Pressure 25-120 psi (172-827 kPa)
Water Temperature 33°F-100°F (0.6°C-38°C)
Capacity 170 gallons (643.5 liters)

Sign-up for TEXT REMINDERS by texting REPLACE to

70543.

49-60806 19

ENGLISH

REFRIGERATOR USE

SHELVES AND BINS

Not all features are on all models.

REARRANGING THE REFRIGERATOR
SHELVES

Shelves in the refrigerator compartment are adjustable.

To remove the shelves:

1. Remove all items from the
shelf.

2. Tilt the shelf up at the front.

3. Lift the shelf up at the back
and bring the shelf out.

To replace the shelves:

1. While tilting the shelf up, insert the top
hook at the back of the shelf in a slot
on the track.

2. Lower the front of the shelf until the
bottom of the shelf locks into place.

QUICK SPACE SHELF

This shelf splits in half
and slides under itself for
storage of tall items on
the shelf below.

This shelf can be
removed and replaced or
relocated.

NOTE: The back half of the
Quick Space Shelf is not
adjustable.

PANS

Not all features are on all models.

CLIMATE ZONE PANS

Keep fruits and vegetables organized in separate
compartments for easy access. Excess water that may
accumulate in the bottom of the drawers or under the
drawers should be wiped dry.

To remove pan:

Slide the pan out to the
stop position, lift the
pan up and past the stop
position and pull forward.

FULL -WIDTH PAN

To remove pan:

1. Pull the pan out to the stop position.

2. Lift the front of the drawer up and out.

To replace pan:

1. Place back of the drawer in first and rotate drawer front
down to seat it on the slides.

2. Push the drawer in to the closed position.

HOW TO REMOVE AND REPLACE DRAWER

ADJUSTABLE DOOR BINS

To remove: Lift the bin straight up; then

pull out.
To replace: Engage the bin in the molded

supports on the door and push down to
lock in place.

20 49-60806

DIVIDER

To remove pan:

1. Pull the drawer out to the stop position.

2. Slide pan divider to right to release it from pan.

To replace:

Reverse steps 1 and 2 to replace drawer divider.

ENGLISH

REFRIGERATOR USE

FLOATING SNACK PAN

This pan can be moved to the most useful location for your
family’s needs.

To remove, slide the pan out to the stop position, lift the pan
up and past the stop position and lift it out.

FREEZER DRAWER

Not all features are on all models.

FREEZER BASKETS

1. An ice bucket in the top basket
(on some models).

2. A top full-width basket.

1

2

3. A bottom full-width basket (with
divider - in some models).

3

NOTE: Do not fill baskets higher
than the rim of the basket. This
may cause baskets to stick or jam
when opening or closing.

Appearance and features
may vary

TOP BASKET REMOVAL

To remove the top full-width basket on freezer drawer
models:

1. Pull the basket out to the stop location.

2. Lift basket up to release it from the slides.

When replacing the basket, make sure that the basket
remains mounted on the side rails and over the slides of the
bottom basket.

NOTE: Always be sure to fully close this basket.

Ice Bucket
(on some models)

LED lights are located on
both sides of the freezer

Top Basket
Divider

Top Basket

Bottom
Basket

49-60806 21

ENGLISH

REFRIGERATOR USE

BOTTOM BASKET REMOVAL

To remove the bottom full-width basket on freezer
drawer models:

1. Open the bottom freezer drawer until it stops.

2. Remove the top freezer basket.

3. The bottom freezer basket rests on the inside tabs on the
drawer slides.

4. Lift the front of the basket and pull forward.

5. Release the pin from the slot to remove the basket.

When replacing the bottom full-width basket, tilt the
basket back and lower it into the drawer. Rotate the basket
to a horizontal position and press down. Make sure to place
the pin back into the slot.

NOTE: Always be sure that the basket is seated on the
bracket tabs before sliding the drawer back into the freezer.

AUTOMATIC ICEMAKER

A newly installed refrigerator may take 12 to 24 hours to begin making ice.
The icemaker will produce seven cubes per cycle

approximately 100–130 cubes in a 24-hour period,
depending on freezer compartment temperature, room
temperature, number of door openings and other use
conditions.

Power
Switch

Icemaker

Be sure nothing interferes with the sweep of the feeler arm.
When the bin fills to the level of the feeler arm, the icemaker

will stop producing ice. It is normal for several cubes to be
joined together.

If ice is not used frequently, old ice cubes will become cloudy,
taste stale and shrink.

NOTE: In homes with lower-than-average water pressure,
you may hear the icemaker cycle multiple times when
making one batch of ice.

CAUTION

avoid contact with the moving parts of the ejector

Green
Power Light

If the refrigerator is operated before the water connection
is made to the icemaker, set the power switch in the OFF
position.

When the refrigerator has been connected to the water
supply, set the power switch to the ON position.

The icemaker will fill with water when it cools to 15°F (–10°C).
A newly installed refrigerator may take 12 to 24 hours to
begin making ice cubes.

You may hear a buzzing sound each time the icemaker fills
with water.

Throw away the first few batches of ice to allow the water
line to clear.

22 49-60806

Feeler Arm

mechanism, or with the heating element that releases the
cubes. Do not place fingers or hands on the automatic ice
making mechanism while the refrigerator is plugged in.

There is ice storage in the freezer compartment located
on the left side of the upper basket. Pull the upper basket
forward to remove the ice bucket.

Ice bucket

To minimize the risk of personal injury,

ENGLISH

REFRIGERATOR CARE

STAINLESS STEEL - Outside surfaces, door handles, and trim

DO USE DO NOT USE

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NOTE: DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as trim pieces, handle hardware
and liners. If unintentional contact of cleaners with plastic parts does occur, clean plastic part with a sponge and mild
detergent mixed with warm water.

BLACK STAINLESS - Outside surfaces, door handles, and trim

DO USE DO NOT USE

Soft, clean cloth or sponge

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Alkaline cleaners
Stainless steel cleaners

IMPORTANT: Black Stainless models can be easily scratched or dulled if cleaned with abrasive cleaners or cloths. Use only the
recommended cleaning tools above to maintain the beauty of your finish.

49-60806 23

ENGLISH

REFRIGERATOR CARE

CLEANING THE INSIDE

Unplug the refrigerator before cleaning.

If this is not practical, wring excess moisture out of sponge or
cloth when cleaning around switches, lights or controls.

Use an appliance wax polish on the inside surface between
the doors.

CAUTION

with warm water when they are cold. Glass shelves and
covers may break if exposed to sudden temperature
changes or impact such as bumping or dropping.
Tempered glass is designed to shatter into many small
pieces if it breaks.

Use warm water and baking soda solution—about a
tablespoon (15 ml) of baking soda to a quart (1 liter) of water.
This both cleans and neutralizes odors. Rinse and wipe dry.

Do not clean glass shelves or covers

BEHIND THE REFRIGERATOR

Be careful when moving the refrigerator away from the wall.
All types of floor coverings can be damaged, particularly
cushioned coverings and those with embossed surfaces.

Raise the leveling legs located at the bottom front of the
refrigerator.

Pull the refrigerator straight out and return it to position
by pushing it straight in. Moving the refrigerator in a side
direction may result in damage to the floor covering or
refrigerator.

Lower the leveling legs until they touch the floor.

When pushing the refrigerator back, make sure you don’t
roll over the power cord or water supply line.

PREPARING FOR VACATION

For long vacations or absences, remove food and unplug the
refrigerator. Clean the interior with a baking soda solution of
one tablespoon (15 ml) of baking soda to one quart (1 liter) of
water. Leave the doors open.

If the temperature can drop below freezing, have a qualified
service technician drain the water supply system to prevent
serious property damage due to flooding.

1) Unplug the refrigerator.

2) Empty ice bucket

3) Turn water supply off

If you cut the water supply off, turn off the icemaker (pg. 23).

Upon returning from vacation, replace the water filter.

PREPARING TO MOVE

Secure all loose items such as shelves and drawers by taping
them securely in place to prevent damage.

When using a hand truck to move the refrigerator, do not rest
the front or back of the refrigerator against the hand truck.
This could damage the refrigerator.

Handle only from the sides of the refrigerator.
Be sure the refrigerator stays in an upright position during

moving.

REPLACING THE LIGHTS

There is LED lighting in the fresh food compartment at the
top center and on the left and right sides above the climate
zone pans on the french door models.

LED lights are also located at the top of the left and right
sides of the freezer.

An authorized technician will need to replace the LED light.
If this assembly needs to be replaced, call service at

877.337.3639 in the United States or 877.470.9174 in
Canada.

LEDs
(locations
may vary by
model)

24 49-60806

ENGLISH

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.

PROBLEM POSSIBLE CAUSE(S) SOLUTION

Refrigerator does not operate Refrigerator in defrost cycle. Wait about 30 minutes for defrost cycle to end.

Controls set to OFF. Set the controls to a lower temperature setting.
Refrigerator is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker.
Refrigerator is in showroom mode. Unplug the refrigerator and plug it back in.

Vibration or rattling (slight
vibration is normal)

Motor operates for long periods
or cycles on and off frequently.
(Modern refrigerators with
more storage space and a larger
freezer require more operating
time. They start and stop often
to maintain even temperatures.)

Refrigerator or freezer
compartment too warm

Frost or ice crystals on frozen
food (frost within package is
normal)

Divider between refrigerator
and freezer compartments feels
warm

Automatic icemaker does not
work

Leveling legs need adjusting. See Level the Refrigerator.

Normal when refrigerator is first plugged in. Wait 24 hours for the refrigerator to completely cool

Often occurs when large amounts of food are
placed in refrigerator.

Door left open. Check to see if package is holding door open.
Hot weather or frequent door openings. This is normal.
Temperature controls set at the coldest

setting.
Temperature control not set cold enough. See Controls section
Warm weather or frequent door openings. Set the temperature control one step colder. See

Door left open. Check to see if package is holding door open.
Door left open. Check to see if package is holding door open.
Too frequent or too long door openings. This is normal.

Automatic energy saver system circulates
warm liquid around front edge of freezer
compartment.

Icemaker power switch is in the OFF position. Set the power switch to the ON position.
Water supply turned off or not connected. See Installing the Water Line section
Freezer compartment too warm. Wait 24 hours for the refrigerator to completely cool

Piled up cubes in the storage bin cause the
icemaker to shut off.

down.
This is normal.

See Controls section

Controls section

This helps prevent condensation on the outside.

down.
Level cubes by hand.

Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes, and turn the

Freezer cooling, fresh food not
cooling

Ice cubes have odor/taste Ice storage bin needs cleaning. Empty and wash bin. Discard old cubes.

Small or hollow cubes Water filter clogged. Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing Door left open. Check to see if package is holding door open.

Frequent ‘buzzing sound” Icemaker power switch is in the I (on)

Orange glow in the freezer Defrost heater is on. This is normal.

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ENGLISH

Normal, when refrigerator first plugged in or
after extended power outage

Food transmitting odor/taste to ice cubes. Wrap foods well.
Interior of refrigerator needs cleaning. See Care and Cleaning section.

Temperature control not set cold enough. See Controls section

position, but the water supply to the
refrigerator has not been connected.

icemaker back on.
Wait 24 hours for temperature in both compartments

to reach selected temperatures.

Set the power switch to the 0 (off) position. Keeping it
in the I (on) position will damage the water valve.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.

PROBLEM POSSIBLE CAUSE(S) SOLUTION

Water has poor taste/odor Water dispenser has not been used for a long

Water in first glass is warm Normal when refrigerator is first installed. Wait 24 hours for the refrigerator to completely cool

Water dispenser does not
work

Water spurting from
dispenser

Water is not dispensed but
icemaker is working

No water or ice cube
production

Refrigerator has odor Foods transmitting odor to refrigerator. Foods with strong odors should be tightly wrapped.

Moisture forms on outside of
refrigerator

Moisture collects inside (in
humid weather, air carries
moisture into refrigerator
when doors are opened)

Interior light does not work No power at outlet. Replace fuse or reset the breaker.

Hot air from bottom of
refrigerator

Refrigerator never shuts off
but the temperatures are OK

Refrigerator is beeping Door is open. Close door.
Door not closing properly Door gasket on hinge side sticking or folding

Actual temperature not equal
to Set temperature

Drawer does not close by
itself

Freezer drawer pops open
when refrigerator door is
closed

time.

Water dispenser has not been used for a long
time.

Water system has been drained. Allow several hours for replenished supply to chill.
Water supply line turned off or not connected. See Installing the Water Line section
Water filter clogged. Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water system. Press the dispenser arm for at least two minutes.
Newly-installed filter cartridge. Run water from the dispenser for 3 minutes (about one

Water in reservoir is frozen. Call for service.
Refrigerator control setting is too cold. Set to a warmer setting.
Supply line or shutoff valve is clogged. Call a plumber.
Water filter clogged. Replace filter cartridge or remove filter and install plug.

Interior needs cleaning. See Care and Cleaning section
Not unusual during periods of high humidity. Wipe surface dry.

Too frequent or too long door openings. This is normal.
Due to the higher humidity in the refrigerator,

you may on occasion experience fog or small
amounts of moisture in the refrigerator
compartment.

LED lights are out Call Service - see Replacing the Lights
Normal air flow cooling motor. In the

refrigeration process, it is normal that heat be
expelled in the area under the refrigerator. Some
floor coverings are sensitive and will discolor at
these normal and safe temperatures.

Adaptive defrost keeps compressor running
during door openings.

over.
Unit just plugged in. Allow 24 hours for system to stabilize.
Door open for too long. Allow 24 hours for system to stabilize.
Warm food added to refrigerator. Allow 24 hours for system to stabilize.
Defrost cycle is in process. Allow 24 hours for system to stabilize.
Leveling legs need adjusting. See Level the Refrigerator

This is normal if, after popping open, the freezer
drawer closed on its own.

Dispense water until all water in system is replenished.

down.
Dispense water until all water in system is replenished.

and a half gallons).

Keep an open box of baking soda in the refrigerator;
replace every three months.

This is normal and may come and go as different food
loads and environmental conditions change. Wipe dry
with a paper towel if desired.

This is normal.

This is normal. The refrigerator will cycle off after the
door remains closed for 2 hours.

Apply paraffin wax to the face of the gasket.

This indicates that there is a good seal on the freezer
drawer. If the freezer drawer does not automatically
close after popping open, then see the Problem:
Drawer does not close by itself, above.

26 49-60806

ENGLISH

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.

PROBLEM POSSIBLE CAUSE(S) SOLUTION

Food freezing in the refrigerator Food too close to the air vent at the back of

Water is leaking from dispenser Glass not being held under the dispenser

My display is showing tc Turbo Cool function is activated. See Controls section
Water filter indicator light

changed color
Water filter indicator light

remains red even after replacing
the water filter

Water filter indicator light is not
lit

Refrigerator doors are not even Doors need realigning. See Level the Refrigerator Doors section.
Baskets stick or jam when

opening or closing

the refrigerator.
Refrigerator control is set too cold. Move the refrigerator control to a warmer temperature

long enough after button is released.

Air may be present in the water line system,
causing water to drip after being dispensed.

This is normal. See Water Filter Cartridge - XWF section

Water filter indicator must be reset. Press and hold the WATER FILTER pad for 3 seconds.

This is normal. The filter cartridge should
be replaced when the replacement indicator
light turns red.

Baskets are too full. To open: remove some of the products from the basket

Move the food away from the air vent.

setting one increment at a time.
Hold the glass underneath the dispenser for 2–3

seconds after releasing the dispenser button. Water
may continue to dispense after the button is released

Dispense water for at least 2 minutes to remove air
from system.

See Water Filter Cartridge - XWF section.

See Water Filter Cartridge - XWF section

when opened as far as possible. Readjust the products
left in the basket and try to open the basket again. To
close: readjust products in the basket or remove any
product that is above the rim of the basket and close
the basket.

NORMAL OPERATING CONDITIONS

Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer
technology.

• The new high efficiency compressor may run faster and

longer than your old refrigerator and you may hear a high­pitched hum or pulsating sound while it is operating.

• You may hear a whooshing sound when the doors close.

This is due to pressure equalizing within the refrigerator.

• You may hear the fans spinning at high speeds. This

happens when the refrigerator is first plugged in, when the
doors are opened frequently or when a large amount of
food is added to the refrigerator or freezer compartments.
The fans are helping to maintain the correct temperatures.

• The fans change speeds in order to provide optimal cooling

and energy savings.

• You may hear cracking or popping sounds when the

refrigerator is first plugged in. This happens as the
refrigerator cools to the correct temperature.

• Expansion and contraction of cooling coils during and after

defrost can cause a cracking or popping sound.

• On models with an icemaker, after an ice making cycle, you
may hear the ice cubes dropping into the ice bucket.

• On models with a dispenser, during water dispense, you
may hear the water lines move at initial dispense and after
dispenser button is released.

• The flow of refrigerant through the cooling coils may make
a gurgling noise like boiling water.

• Water dropping on the defrost heater can cause a sizzling,
popping or buzzing sound during the defrost cycle.

• A water dripping noise may occur during the defrost cycle
as ice melts from the evaporator and flows into the drain
pan.

• Closing the door may cause a gurgling sound due to
pressure equalization.

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ENGLISH