Frost-Free Top Mount
Refrigerator/Freezer
Réfrigérateur/congélateur sans givre à compartiments superposes
Refrigerador/congelador sin escarcha, de puertas horizontales
User Manual Guide de l’Utilisateur Manual del Usuario Model HRT Series
Design may vary by model number.
La configuration peut varier selon le numéro de modèle. El diseño puede variar conforme al número de modelo.
P/N 0060517094 Rev E
TABLE OF CONTENTS
SAFETY INFORMATION
Important Safety Instructions
SET UP & USE
Electrical Requirements
Installation Guide
Instructions for Unpacking
Parts Included
Accessories
Reversing the Doors
Door Handle Installation
Water Supply Installation
Features and Use
CLEANING & CARE
Proper Care and Maintenance
TROUBLESHOOTING & WARRANTY
Normal Operating Sounds
Troubleshooting
Customer Service
Limited Warranty
PRODUCT REGISTRATION
Thank you for purchasing your Haier product.
This easy-to-use manual will guide you in getting the best use out of your product.
Remember to record the model and serial numbers. They are on a label inside of the product.
Staple your receipt to your manual. You will need it to obtain warranty service.
Model Number
Serial Number
Date of Purchase
3-4
4
4-8
4
5
6
6
7
7
8
10-11
11
12-13
13
14
ENGLISH
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
Your safety and the safety of others is very important.
We have placed important safety messages throughout this manual. Always read and obey these safety messages.
Safety messages are indicated by the safety symbol: This symbol will be accompanied by one of the following safety indication terms and an explanation of the potential hazards that could cause death or injury.
Safety Indication Terms Definitions:
DANGER |
You could be killed or seriously injured if you don’t immediately follow |
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instructions. |
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A potentially hazardous situation which, if not avoided, could result in death |
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WARNING |
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or serious bodily injury |
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CAUTION |
A potential hazardous situation which, if not avoided, may result in moderate |
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or minor injury. |
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WARNING
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WHEN USING THIS APPLIANCE, ALWAYS EXERCISE BASIC SAFETY
PRECAUTIONS, INCLUDING THE FOLLOWING:
1.Use this appliance only for its intended purpose as described in this use and care manual.
2.This refrigerator must be properly installed in accordance with the installation instructions before it is used. See Electrical Requirements in the Set Up & Use section.
3.This refrigerator should not be recessed or built-in an enclosed cabinet. It is designed for freestanding installation only.
4.Never unplug your refrigerator by pulling on the power cord. Always grasp the plug firmly and pull straight out from the outlet.
5.Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length, at the plug or at the connector end.
6.Do not touch cold surfaces in the freezer compartment, particularly when your hands are damp or wet. Skin may adhere to these extremely cold surfaces.
7.Do not use any electrical device or any sharp instrument in defrosting your refrigerator.
8.Unplug your refrigerator before cleaning or making any repairs.
NOTE: If for any reason this product requires service, we strongly recommend that a qualified technician perform service.
9. Do not operate your refrigerator in the presence of explosive fumes.
WARNING
RISK OF CHILD ENTRAPMENT. BEFORE YOU THROW
AWAY YOUR OLD REFRIGERATOR OR FREEZER, TAKE
OFF THE DOORS. LEAVE THE SHELVES IN PLACE SO
THAT CHILDREN MAY NOT EASILY CLIMB INSIDE.
PAGE 3 ●SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS
CAUTION
DO NOT PLACE FINGERS OR HAND ON THE AUTOMATIC ICE MAKING MECHANISM WHILE THE REFRIGERATOR IS PLUGGED IN. THIS WILL HELP PROTECT YOU FROM POSSIBLE INJURY AS WELL AS PREVENT INTERFERENCE WITH MOVING PARTS OF THE EJECTOR MECHANISM AND THE HEATING ELEMENT THAT RELEASES THE CUBES.
SAVE THESE INSTRUCTIONS
ELECTRICAL REQUIREMENTS
WARNING
ELECTRICAL REQUIREMENT - SHOCK HAZARD
Make sure there is a suitable power outlet. 115 Volt, 15 Amp, 3-prong (grounded) power outlet with proper grounding to power the refrigerator.
Avoid the use of 3-prong adapters or cutting o the third grounding prong in order to accommodate a 2-prong outlet. This is a dangerous practice since it provides no e ective grounding for the refrigerator and may result in death, fire or electrical shock.
WARNING
USE OF EXTENSION CORDS - POTENTIAL SAFETY HAZARD
Avoid the use of an extension cord because of potential safety hazards under certain conditions. If it is necessary to use an extensions cord, use only a 3-wire extension cord that has a 3-prong grounding plug and a 3-prong outlet that will accept the plug. The marked rating of the extension cord must be equal to or greater than the electrical rating of the appliance.
Do not use an extension cord longer than 12 ft.
Failure to follow these instructions may result in death, fire or electrical shock.
INSTALLATION GUIDE
INSTALLATION LIMITATIONS
Select a suitable location for the refrigerator on a hard, even surface away from direct sunlight or heat source, e.g. radiators, baseboard heaters, cooking appliances, etc. Any floor unevenness should be corrected with the leveling legs located on the front bottom corners of the refrigerator.
UNPACKING YOUR REFRIGERATOR
1.Remove all packaging material. This includes the corrugated base and all adhesive tape holding the refrigerator accessories inside and outside. Retain foam block between doors if door swing reversal is required.
2.Inspect and remove any remains of packing, tape or printed materials before powering on the refrigerator.
3.If your refrigerator comes with a snack pan, remove the blue adhesive tape from the rear of the pan. The pan will not slide in and out without removing the tape.
ENGLISH
PAGE 4 ● SET UP & USE
ENGLISH |
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INSTALLATION GUIDE CONT. |
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4. |
If your refrigerator comes with smooth or stainless steel doors, please remove the clear film before |
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turning it on for the first time. When removing film, do not pull the film straight down as this could |
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result in misaligned doors. |
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5. |
It is normal for the freezer door to be positioned slightly higher than the top of the cabinet when the |
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refrigerator is first installed. This positioning is done at the factory to ensure gasket seals properly |
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once the door is weighted with food items. |
LEVELING YOUR REFRIGERATOR
The cabinet must rest firmly on the floor. The cabinet must sit level from side to side.
The cabinet must tilt slightly (¼”or 6mm) from front to back for the doors to seal properly.
Turn the leveling legs to raise or lower the cabinet.
PROPER AIR CIRCULATION
To ensure your refrigerator works at the maximum e ciency it was designed for, you should install it in a location where there is proper air circulation, plumbing and electrical connections. Your refrigerator is not designed to operate in temperatures below 55°F (12°C)
or above 95°F (35°C).
Do not install your refrigerator in any location not properly insulated or heated, e.g. garage, etc.
Keep out of direct sunlight and away from heating sources such as radiators, heaters and cooking appliances.
The following are recommended clearances around the refrigerator: Sides and Top ………. 1” (25mm) Back ………. 2” (50mm)
TOOLS NEEDED FOR INSTALLATION
DO NOT USE POWER TOOLS TO INSTALL DOOR HANDLES! OVERTIGHTENING THE SCREWS COULD STRIP THE THREADS!
Phillips |
T25 Torx |
Pliers |
5/16 & 3/8 |
Or |
Adjustable |
Screwdriver |
Screwdriver |
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Wrenches |
Wrench |
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(Select Models) |
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IF YOUR REFRIGERATOR COMES WITH A FACTORY-INSTALLED WATER VALVE AND TUBING, DO NOT CONNECT A WATER SUPPLY TO THE WATER VALVE ON THE REAR OF THE REFRIGERATOR UNTIL AN ICE MAKER IS INSTALLED.
PARTS INCLUDED
PARTS INCLUDED MAY DIFFER BASED ON UNIT PURCHASED.
ALL MODELS |
STAINLESS STEEL MODELS |
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2 handles |
Hex key (for handle installation) |
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Front grille |
ICE MAKER INSTALLED MODELS |
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4 handle mounting screws |
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Ice bucket |
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Owner`s manual |
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Water supply clamp |
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#8 screw |
PAGE 5 ● SET UP & USE
ACCESSORIES
The following accessories and more are available:
Ice Maker Kits* (Be prepared to specify refrigerator model when ordering) * Excludes Non-Ice Maker Ready models
Freezer shelving Replacement light bulbs Replacement door logo badge
Plugs for door handle screw holes
To order accessories, call 1-877-337-3639 or visit us at www.haieramerica.com/support.
REVERSING THE DOORS
DOOR REMOVAL/REVERSAL
NOTE: Fastener heads may vary depending on model.
1.Disconnect refrigerator from power supply.
2.Remove front grille (if already installed).
3.Remove top hinge cover and top hinge. Lift freezer door o center hinge and set aside.
4.Unscrew center hinge pin. Be sure to retain plastic washer(s) for reinstallation. Remove refrigerator door from bottom hinge and set aside.
5.Use either a wrench or T25 Torx screwdriver to remove center hinge and plastic spacer(s) by unscrewing center bolt, loosening side bolts and sliding hinge to the center of the cabinet. Tighten bolts.
6.Remove the center bolt on the opposite side, loosen side bolts and slide center hinge and spacers behind side bolts. Reinstall center bolt and tighten side bolts.
7.Remove bottom hinge bolts and relocate bottom hinge to the opposite side of the cabinet. Tighten bolts.
8.Unscrew bottom hinge pin, move to other hinge hole and tighten.
9.Relocate door stops (bottoms of both doors), hinge hole covers and handle screw plugs (if reversing doors) on both doors to the opposite side of the doors.
10.Place refrigerator door on bottom hinge pin. Align hinge hole in door with hole in center hinge. Insert center hinge pin and tighten.
11.Place freezer door on center hinge pin and close.
12.Insert top hinge pin into hinge hole in top of freezer door. Align with bolt holes in top of cabinet and tighten bolts. Replace top hinge cover.
13.Flip over front grille and reinstall.
14.See door handle instructions to remove and reinstall handles. 15.Reconnect refrigerator to power supply.
PAGE 6 ● SET UP & USE
Top Hinge
Door Hinge Hole
Center Hinge
Handle screw plugs
Bottom Hinge
Door Stop
ENGLISH
ENGLISH
DOOR HANDLE INSTALLATION
PLASTIC HANDLES
1.Remove door handles and screws from plastic bags.
2.Place flared end of handle over pre-installed door face mounting screw. Slide handle down to secure it. (Screw may need to be loosened slightly if handle is di cult to slide on).
3.Rotate door handle toward gap between doors.
4.Install screws from parts-included bag but do not tighten fully.
5.Repeat above steps for remaining door.
6.With both handles mounted, visually align handles, carefully open door and tighten screws.
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STAINLESS STEEL HANDLES:
1.Remove door handles and hex key from freezer compartment
2.Place flared end of handle over mounting stud on face of door; align holes in flat end of handle with holes on door edge
3.Install screws into flat end of handle
4.Use hex key to tighten set screw on flared end of handle, tighten until handle is flush with door then tighten another half turn.
WATER SUPPLY INSTALLATION
IMPORTANT: This water supply installation is not covered under warranty by the refrigerator or ice maker manufacturer(s). Follow these instructions carefully to minimize the risk of expensive water damage.
SUPPLIES REQUIRED FOR INSTALLATION:
Access to a household cold water line with water pressure between 20 psi and 120psi
A water supply line made of 1/4-inch outside diameter, copper tubing. Plastic is not recommended since it greatly increases the potential for water leaks. To determine the length of the copper tubing needed, you will need to measure the distance from the ice maker water valve at the back of the refrigerator to your cold water pipe. Then add approximately 7 feet, so the refrigerator can be moved out for service.
PAGE 7 ● SET UP & USE
WATER SUPPLY INSTALLATION (CONT.)
A shuto valve to connect the water supply line to your household water system NOTE: Do not use a self-piercing type shuto valve.
A compression nut and ferrule (sleeve) for connecting the water supply line to the ice maker inlet valve.Do not install water supply tubing in areas where the temperature falls below freezing.
Connect the ice maker to a drinkable water source that is not connected to a water softening system. Chemicals from the softener may damage the ice maker, causing it to malfunction.
INSTALLATION INSTRUCTIONS
1.Disconnect refrigerator from power supply.
2.Turn o water supply at shut o valve.
3.Connect copper water supply line to household water system.
4.Turn ON water supply and tighten any connections that leak.
5.Re-install rear access cover for compressor compartment.
6.Coil excess water supply line behind refrigerator, as shown below and arrange coils so they do not vibrate or wear against other surfaces. Use water tube clamp and #8 screw from the parts included bag to secure water supply line to rear of refrigerator.
7.Reconnect refrigerator to power supply.
8.Turn icemaker ON by lowering wire control arm.
#8 Screw
Water Supply
Clamp
Wire Control Arm
FEATURES AND USE
NOTE: All features not available on all models.
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Freezer Door Shelves |
Air Flow Control |
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Temperature |
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Control with |
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Interior Light |
Dairy Compartment |
Full-Width Shelves |
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Crisper Humidity
Controls
Crisper Bins
Full-Width Door Shelves
Front Grille
Leveling Legs
Diagram for instructional purposes only.
Design may vary by model number.
ENGLISH
PAGE 8 ● SET UP & USE
ENGLISH
FEATURES AND USE (CONT.)
STORAGE
In order for air to flow properly inside of your refrigerator, do not store items directly in front of the freezer fan tower vents, directly under the refrigerator vent or against the sides of the refrigerator compartment. Position items toward the center of shelves.
Vents
Refrigerator Vent
CONTROLS
Allow 24 hours for adjustments.
The Refrigerator Temperature control should be set at “1 o’clock” and adjusted in small increments after 24 hours to achieve desired temperature.
The Freezer Temperature control should be set at “12 o’clock” and adjusted in small increments after 24 hours to achieve desired temperature.
Adjusting the refrigerator control will a ect the freezer compartment as well.
Turning either control to “O ” or the lowest temperature setting does not disconnect the power supply from the refrigerator.
Refrigerator Temperature Freezer Temperature
LIGHT COVERS (NOT ALL MODELS)
Main Refrigerator (Not All Models) Freezer (Not All Models) Mid-Level (Not All Models)
ICE MAKER (NOT ALL MODELS)
To stop the ice maker, lift the wire arm until it clicks and locks in the OFF (raised) position. The ice maker turns OFF automatically when the ice container is full.
NOTE: It takes approximately 24 hours for the ice maker to begin producing ice. New plumbing may cause ice discoloration and poor flavor. Discard ice made in the first 24 hours.
Water quality determines ice quality. Do not connect the ice maker to water that is softened. Chemicals from a malfunctioning softener can damage the ice maker.
Ice stored too long may develop an odd flavor. Empty the container and make sure the wire arm is in the ON (lowered) position. The ice maker will then produce ice.
Keep the wire arm in OFF position until the refrigerator is connected to the water supply or whenever the water supply is turned OFF.
IMPORTANT:
Do not wash the ice container in your dishwasher.
Be sure to stop the ice maker when cleaning the freezer or on vacation.
If the ice maker has to be turned OFF for a long period of time, turn the water supply valve to the closed position.
PAGE 9 ● SET UP & USE
PROPER CARE AND MAINTENANCE
WARNING
BEFORE CLEANING YOUR REFRIGERATOR, ALWAYS UNPLUG IT FROM THE POWER SOURCE. FAILURE TO HEED THIS WARNING COULD RESULT IN INJURY OR DEATH FROM ELECTRIC SHOCK.
NOTE: Before using any cleaning products, be sure to read the cleaning product manufacturer’s instructions and warnings. This will help avoid personal injury or damage to property.
INTERIOR CLEANING
Prepare a cleaning solution of 3-4 tablespoons of baking soda mixed with warm water. Use a sponge or soft cloth, dampened with the cleaning solution to wipe the inside of your refrigerator.
Handle all glass parts with care at all times.
DO NOT USE WARM WATER TO CLEAN GLASS SHELVES WHILE THEY ARE STILL COLD. GLASS MAY BREAK WHEN EXPOSED TO SUDDEN TEMPERATURE CHANGES OR IMPACT.
Do not attempt to wash any parts in a dishwasher.
Do not use harsh chemicals, ammonia, chlorine bleach, concentrated detergent, solvents, abrasives or metal scouring pads to clean your refrigerator, inside or out. They can damage and/or discolor the refrigerator finish.
EXTERIOR CLEANING
Use a clean, soft, lightly dampened cloth with kitchen appliance wax or a mild detergent to clean the exterior of the refrigerator.
Use a clean, soft, lightly dampened cloth with warm soapy water to clean handles and trim. Use a clean, soft towel to dry.
For stainless steel models, use a dry cloth and stainless steel polish.
Door gaskets should be cleaned every three months following the instructions for interior cleaning. Clean gaskets will maintain a better seal than dirty gaskets. Lightly apply petroleum jelly to the hinge side of the gaskets to keep the gasket pliable and assure a good seal.
Never use a dirty cloth to clean the exterior of the refrigerator. Dirty cloths may leave residue on the refrigerator that can damage the finish. Also, avoid the use of harsh chemicals, ammonia, chlorine bleach, concentrated detergent, solvents, abrasives or metal scouring pads to clean the outside of the refrigerator.
LIGHT BULB REPLACEMENT
NOTE: If your refrigerator is equipped with LED lighting blocks, these lights are designed to last for the life of the refrigerator, however, if the lights stop operating, please contact a certified technician for replacement.
WARNING
BEFORE CHANGING A BULB, ALWAYS UNPLUG UNIT FROM THE POWER SOURCE. FAILURE TO HEED THIS WARNING COULD RESULT IN INJURY OR DEATH FROM ELECTRIC SHOCK.
INCANDESCENT LIGHT BULB REPLACEMENT GUIDE Use the guide below to determine the appropriate bulb for each fixture.
Upper Refrigerator Light - 40 Watt Daylight Appliance Bulb w/ medium base (1 or 2, depending on model)
Mid-Level Refrigerator Light - 25 Watt Appliance Bulb w/ candelabra base
Freezer Light - 25 Watt Appliance Bulb w/ candelabra base
LED LIGHT BULB REPLACEMENT GUIDE
Use the guide below to determine the appropriate bulb for each fixture.
Upper Refrigerator Light - 5 Watt (or 40 Watt Incandescent equivalent) LED Bulb with medium base
Mid-Level Refrigerator Light - 1.2 Watt (or 25 Watt Incandescent equivalent) LED Bulb w/ candelabra base
Freezer Light - 1.2 Watt (or 25 Watt Incandescent equivalent) LED Bulb w/ candelabra base
REPLACEMENT INSTRUCTIONS
1.In order to replace a light bulb, first unplug your refrigerator from the power outlet.
2.After allowing the bulb to cool, turn bulb counterclockwise in order to remove it from the socket.
3.Screw a new bulb into the socket by turning the bulb clockwise.
4.Plug in your refrigerator and open the door to check that the bulb is working.
ENGLISH
PAGE 10 ●CLEANING & CARE
ENGLISH
PROPER CARE AND MAINTENANCE
POWER INTERRUPTIONS
In the event of a power interruption, unplug your refrigerator from the power source. Avoid opening the doors until after power has been restored. Your refrigerator will maintain a cold temperature for a longer period of time if door opening is avoided or kept to a minimum.
Once power has been restored, plug your refrigerator back into the power source and inspect food in the refrigerator for spoilage or thawing. Cleaning your refrigerator after a prolonged power outage is strongly recommended to avoid odors and potential health hazards due to thawing.
VACATIONS
For long vacations or absences, unplug your refrigerator and remove all food from it. Turn the temperature control knob in the refrigerator section to the OFF position and clean the refrigerator, including the gaskets, according to the Proper Care and Maintenance section. Leave the doors propped open to allow air to circulate inside the refrigerator.
MOVING
Before moving your refrigerator, empty the food from it and use adhesive tape to secure all loose items such as shelves, door bins and racks, crispers and pans, etc. and unplug it. Always move the refrigerator in an upright position in order to avoid damaging the sealed refrigerant system.
NORMAL OPERATING SOUNDS
WHIRRING/BUZZING |
OTHER SOUNDS |
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There are multiple high-speed fans inside your |
There are lots of things going on in your refrigerator |
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refrigerator which help it to maintain the |
at any given time. Additional sounds your may hear, |
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temperature you have selected. Whirring is common |
and possible causes include: |
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when the refrigerator is first plugged in, when the |
Gurgling is most likely due to the circulation of |
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doors have been opened often or for an extended |
refrigerant through the cooling coils. |
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period of time and when a large amount of food has |
Running water can be heard while the ice maker is |
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been added. It may also be heard when the ice maker |
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is ejecting ice into the ice bucket. |
filling with water. |
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Sizzling or popping sounds can be frost melting |
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HUMMING |
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and falling onto the defrost heater during the |
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This is a common sounds that comes from the |
defrost cycle. |
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compressor and is a part of making your refrigerator |
Clicking or chirping may be heard as the |
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run e ciently. |
compressor attempts to re-start. |
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WHOOSHING |
Clicking may also be heard when the water valve |
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It is possible that you may hear a whooshing sound |
opens and closes to fill the ice maker. |
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Cracking or popping sounds may be from the |
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when closing the doors. This is no cause for concern. |
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It is simply the pressure in refrigerator equalizing. |
expansion and contraction of cooling coils during |
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and after the defrost cycle. |
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Also, when your refrigerator is first plugged in, the |
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foam insulation in the walls will cool and contract, |
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which can result in cracking or popping sounds |
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The defrost timer and thermostat control will click |
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as each cycles on and o . |
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You will also a hear a thump when ice drops into |
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the ice bucket. |
PAGE 11 ●CLEANING & CARE
TROUBLESHOOTING
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ENGLISH |
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PROBLEM |
POSSIBLE CAUSES(S) |
SOLUTION |
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Refrigerator does |
Temperature Control Knob is set to OFF |
Turn temperature knob clockwise to turn on |
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not run |
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cooling system |
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Refrigerator is unplugged |
Plug power cord into power source |
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Breaker is tripped or turned o / Fuse is blown |
Reset / Turn on breaker or replace fuse |
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Refrigerator is in defrost mode |
Wait about 40 minutes for defrost cycle to end |
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and cooling system to re-start |
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Refrigerator or |
Temperature control is not set low enough |
Turn temperature knob clockwise to adjust to a |
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freezer is too warm |
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lower temperature; allow 24 hours to adjust |
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Doors opened frequently or left open |
Keep door closed / Check that an obstruction |
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isn’t preventing door from closing |
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Warm food added recently |
Allow time for food and refrigerator to cool |
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Items are blocking proper air flow |
Store items only inside the trim of the glass |
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shelves; don’t place items against sides of the |
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compartments or directly in front of any vents |
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Refrigerator or |
Temperature control is set too low |
Turn knob counter-clockwise to change to a |
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freezer is too cold |
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warmer setting; allow 24 hours to adjust |
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Refrigerator runs |
Normal when first plugged in |
Allow 24 hours for the refrigerator to cool down |
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frequently or for |
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Warm or large amounts of food added |
This is normal; allow 24 hours to adjust |
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long periods of time |
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Door is left open |
Ensure door is not being held open by an item |
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Hot weather or frequent openings |
This is normal; allow 24 hours to adjust |
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Temperature control set to coldest setting |
Adjust knob to a warmer setting |
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Moisture on |
High humidity |
This is normal; Dry surface and adjust |
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exterior/interior of |
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temperature knob to slightly colder setting |
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refrigerator |
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Doors opened frequently or left open |
Keep door closed / Check that an obstruction |
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isn’t preventing door from closing |
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Open container of water in refrigerator |
Cover or seal container |
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Refrigerator |
Food is not sealed or packaged properly |
Re-seal packaging / Place an opened box of |
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has an odor |
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baking soda in the refrigerator; replace every |
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three months |
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Interior needs to be cleaned |
Follow cleaning instructions in Proper Care and |
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Maintenance section |
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Light does not |
Refrigerator is unplugged |
Plug refrigerator in to power source |
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come on |
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Bulb is loose |
Tighten bulb by turning clockwise |
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Bulb is burned out |
Follow instructions in Light Bulb Replacement |
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section |
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Not all models come with freezer or mid-level |
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light |
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Frost or ice crystals |
Freezer door left open or opened frequently |
Keep freezer door closed as much as possible |
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on frozen food |
Items blocking freezer air vents and preventing |
Move items away from rear wall |
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proper air flow |
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Hot or warm air |
Air flow coming from compressor during |
This is normal |
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from bottom of |
refrigeration process |
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refrigerator |
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Food freezing in |
Food placed too close the air vent |
Move items away from back and top of the |
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refrigerator |
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refrigerator |
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Temperature control knob set too low |
Turn knob counter-clockwise to change to a |
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warmer setting; allow 24 hours to adjust |
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PAGE 12 ●TROUBLESHOOTING & WARRANTY
TROUBLESHOOTING
ENGLISH |
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PROBLEM |
POSSIBLE CAUSES(S) |
SOLUTION |
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Freezer door pops |
Normal if freezer door closes afterwards on |
This indicates a good seal if freezer door |
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open when closing |
its own |
closes on it own |
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the refrigerator |
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If freezer doesn’t close on its own after |
See leveling legs feature instructions in |
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door |
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popping open, adjust the leveling legs |
Installing Your Refrigerator section |
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Door does not |
Refrigerator isn’t level |
See leveling leg feature instructions in |
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close properly |
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Installing Your Refrigerator section |
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Something is obstructing door closure |
Check for and remove obstructions |
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Vibration or |
Refrigerator is not resting firmly on floor |
See leveling leg feature instructions in |
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rattling |
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Installing Your Refrigerator section |
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No ice produced |
Not all models come with an ice maker |
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Refrigerator is not plugged in |
Plug refrigerator into power source |
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Ice maker control arm is up (OFF position) |
Lower ice maker control arm |
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Ice maker is not plugged into electrical socket |
Plug ice maker into socket in rear of freezer |
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at rear of freezer compartment |
compartment |
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Water supply is turned o or disconnected |
Check that water supply line is connected to |
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water valve and turned on |
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Water valve is not connected to refrigerator |
Disconnect refrigerator from power source, |
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wiring harness |
remove rear access cover, plug valve into |
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wiring harness in bottom, rear compartment |
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Water tubing connection(s) loose |
Check connections on rear of unit |
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Slow ice |
Refrigerator is set to a warm setting |
Adjust to a colder setting |
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production |
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Water tubing is leaking or kinked |
Check tubing on rear of unit for leaks or |
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kinks |
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Water leak in |
Fill tube is not aligned into fill cup on rear of |
Adjust tube to direct water into fill cup on |
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freezer |
ice maker |
rear of ice maker |
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compartment |
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Water leak under |
Water tubing on rear of refrigerator is leaking |
Check tubing on rear of refrigerator |
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refrigerator |
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Water valve is leaking |
Disconnect refrigerator for power supply, |
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remove rear compartment cover, then |
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check water connections on water valve |
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CUSTOMER SERVICE
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the Haier Customer Satisfaction Center at 1-877-337-3639.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL # REQUIRED FOR WARRANTY SERVICE
CUSTOMER
SERVICE
SERVICE DU
CENTRE DE
REPARATION A LA CLIENTELE
SERVICIO
AL CLIENTE
Hotline 1-877-337-3639
PAGE 13 ●TROUBLESHOOTING & WARRANTY
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