General information.....................................................................................................................................................................5
Use of hazard information..................................................................................................................................................................5
Install the batteries.............................................................................................................................................................................7
Connect to AC power.........................................................................................................................................................................8
User interface and navigation...............................................................................................................................................9
User interface.....................................................................................................................................................................................9
Turn the meter on and off................................................................................................................................................................11
Change the language.......................................................................................................................................................................11
Change the date and time................................................................................................................................................................12
Connect a probe..............................................................................................................................................................................12
Standard operation....................................................................................................................................................................12
About calibration..............................................................................................................................................................................12
About sample measurements..........................................................................................................................................................13
About check standards....................................................................................................................................................................13
Use a sample ID..............................................................................................................................................................................13
Use an operator ID...........................................................................................................................................................................13
Data management.......................................................................................................................................................................13
About stored data.............................................................................................................................................................................13
Change the report options........................................................................................................................................................15
Send data to a USB storage device.................................................................................................................................................15
Open data files on a PC...................................................................................................................................................................16
Data file description.........................................................................................................................................................................16
Send data directly to a computer.....................................................................................................................................................18
Full access options menu.........................................................................................................................................................19
Set the display options.....................................................................................................................................................................20
Set the sound options......................................................................................................................................................................20
Set the probe calibration reminder............................................................................................................................................21
Change the temperature units.........................................................................................................................................................21
Set the measurement mode.............................................................................................................................................................21
Set auto measurement intervals...............................................................................................................................................21
Prevent data log overflow in interval mode...............................................................................................................................22
Update the meter software...............................................................................................................................................................22
Transfer method settings.................................................................................................................................................................23
Bi-directional Communication between the meter and a PC...........................................................................................................23
About meter control..................................................................................................................................................................23
About meter configuration.........................................................................................................................................................24
Clean the meter...............................................................................................................................................................................24
Replace the batteries.......................................................................................................................................................................24
Replacement parts and accessories...............................................................................................................................26
Examples of printed reports.................................................................................................................................................
Specifications are subject to change without notice.
SpecificationDetails
Dimensions19.7 x 9.5 cm (7.75 x 3.75 in.)
Weight335 g (0.75 lb) without batteries; 430 g (0.95 lb) with
Meter enclosureIP67, waterproof to 1 meter for 30 minutes
Battery enclosureWater resistant to 0.6 m (2 ft) for 15 seconds
Power requirements
(internal)
Power requirements
(external)
Meter protection classClass I
Storage temperature–20 to +60 °C (–4 to +140 °F)
Operating temperature0 to +60 °C (32 to 140 °F)
Operating humidity90% (non-condensing)
5-pin input connectorM12 connector for IntelliCAL™ probes
8-pin input connectorThe 8-pin connector enables USB and external AC
USB/DC adapterPeripheral and host
Data memory (internal)500 results
Data storageAutomatic in Press to Read mode and Interval
Data exportUSB connection to PC or USB storage device
four AA alkaline batteries
AA Alkaline or rechargeable Nickel Metal Hydride
(NiMH) batteries (4); battery life: up to 200 hours
Class II, external power adapter: 100–240 VAC,
50/60 Hz input; 4.5 to 7.5 VDC (7 VA) output
power connectivity
Mode. Manual in Continuous Read Mode.
(limited to the storage device capacity). Transfer
entire data log or as readings are taken.
SpecificationDetails
ConnectionsIntegrated USB type A (for USB flash memory
Temperature correctionOff, automatic and manual (parameter dependent)
Measurement display lock Continuous measurement, Interval or Press to Read
KeyboardExternal PC keyboard connector via USB/DC
device, printer, keyboard) and Integrated USB type
B (for PC)
mode. Averaging function for LDO probes.
adapter
General information
Revised editions are found on the manufacturer’s website.
Safety information
N O T I C E
The manufacturer is not responsible for any damages due to misapplication or
misuse of this product including, without limitation, direct, incidental and
consequential damages, and disclaims such damages to the full extent permitted
under applicable law. The user is solely responsible to identify critical application
risks and install appropriate mechanisms to protect processes during a possible
equipment malfunction.
Please read this entire manual before unpacking, setting up or operating
this equipment. Pay attention to all danger and caution statements.
Failure to do so could result in serious injury to the operator or damage
to the equipment.
Make sure that the protection provided by this equipment is not impaired.
Do not use or install this equipment in any manner other than that
specified in this manual.
Use of hazard information
Indicates a potentially or imminently hazardous situation which, if not avoided, will
result in death or serious injury.
D A N G E R
English 5
W A R N I N G
Indicates a potentially or imminently hazardous situation which, if not avoided,
could result in death or serious injury.
Indicates a potentially hazardous situation that may result in minor or moderate
injury.
Indicates a situation which, if not avoided, may cause damage to the instrument.
Information that requires special emphasis.
C A U T I O N
N O T I C E
Precautionary labels
Read all labels and tags attached to the instrument. Personal injury or
damage to the instrument could occur if not observed. A symbol on the
instrument is referenced in the manual with a precautionary statement.
This symbol, if noted on the instrument, references the instruction
manual for operation and/or safety information.
This symbol indicates that the marked item can be hot and should not
be touched without care.
Measurement data can be stored and transferred to a printer, PC or USB
storage device.
The HQd series meters are available in 4 models:
HQ11d—pH/mV/ORP
•
• HQ14d—conductivity, salinity, total dissolved solids (TDS), resistivity
• HQ30d—all IntelliCAL probes, 1 probe connector
• HQ40d—all IntelliCAL probes, 2 probe connectors
Features common to all models:
• Automatic probe and parameter recognition
• Instrument guided calibration procedures
• Calibration data stored in the probe
• Probe specific method settings for regulatory compliance and Good
Laboratory Practice (GLP)
• Security Options
• Real-time data logging via USB connection
• USB connectivity to PC/printer/USB storage device/keyboard
• Bi-directional communication with PC-based systems via a virtual
serial port connection
• Sample ID and Operator ID for data traceability
• Adjustable automatic shut-off
Electrical equipment marked with this symbol may not be disposed of
in European public disposal systems after 12 August of 2005. In
conformity with European local and national regulations (EU Directive
2002/96/EC), European electrical equipment users must now return
old or end-of-life equipment to the Producer for disposal at no charge
to the user.
Note: For return for recycling, please contact the equipment producer or supplier
for instructions on how to return end-of-life equipment, producer-supplied
electrical accessories, and all auxiliary items for proper disposal.
Product overview
The HQd series portable meters are used with digital IntelliCAL™ probes
to measure various parameters in water. The meter automatically
recognizes the type of probe that is connected to the meter.
6 English
Product components
Refer to Figure 1 and Figure 2 to make sure that all components have
been received. If any items are missing or damaged, contact the
manufacturer or a sales representative immediately.
Figure 1 Meter components (HQ40d model)
1 Meter4 AC-DC power supply
2 AA batteries (pk/4)5 USB/DC adapter
3 AC power cord
Figure 2 Meter components (HQ11d, HQ14d and HQ30d models)
Installation
C A U T I O N
Multiple hazards. Only qualified personnel must conduct the tasks
described in this section of the document.
Install the batteries
W A R N I N G
Explosion hazard. Incorrect battery installation can cause the release of explosive
gases. Be sure that the batteries are of the same approved chemical type and
are inserted in the correct orientation. Do not mix new and used batteries.
The battery compartment is not waterproof. If the battery compartment becomes
wet, remove and dry the batteries and dry the interior of the compartment. Check
the battery contacts for corrosion and clean them if necessary.
When using nickel metal hydride (NiMH) batteries, the battery icon will not
indicate a full charge after freshly charged batteries have been inserted (NiMH
batteries are 1.2 V versus 1.5 V for alkaline batteries). Even though the icon does
not indicate complete charge, 2300 mAH NiMH batteries will achieve 90% of
instrument operation lifetime (before recharge) versus new alkaline batteries.
To avoid potential damage to the meter from battery leakage, remove the meter
batteries prior to extended periods of non-use.
The meter can be powered with AA alkaline or rechargeable NiMH
batteries. To conserve battery life, the meter will power off after
5 minutes of inactivity. This time can be changed in the Display Options
menu.
For battery installation refer to Figure 3.
N O T I C E
N O T I C E
N O T I C E
1 Meter2 AA batteries (pk/4)
English 7
1. Pull the release tab on the battery cover and the remove the cover.
2. Install 4 AA alkaline or 4 AA nickel metal hydride (NiMH) batteries.
Make sure that the batteries are installed in the correct polarity.
3. Replace the battery cover.
Figure 3 Battery installation
Connect to AC power
D A N G E R
Electrocution Hazard. AC power outlets in wet or potentially wet
locations MUST ALWAYS be provided with a Ground Fault Circuit
Interrupting (GFCI/GFI) circuit breaker. The AC-DC power adapter for
this product is not sealed and must not be used on wet benches or in
wet locations without GFCI protection.
The meter can be powered by AC power with an AC power adapter kit.
The kit includes an AC-DC power supply, USB/DC adapter and AC
power cord.
1. Turn the meter off.
2. Plug the AC power cord into the AC-DC power supply (Figure 4).
3. Connect the AC-DC power supply to the USB/DC adapter.
4. Connect the USB/DC adapter to the meter.
5. Plug the AC power cord into an AC receptacle.
6. Turn the meter on.
1 Batteries2 Release tab3 Battery cover
8 English
Figure 4 AC power connection
User interface and navigation
User interface
Figure 5 Keypad description
1 USB storage device/printer/Qwerty
keyboard connection (USB
peripheral)
2 Personal computer connection
(USB host)
3 USB/DC adapter
4 AC-DC power supply
5 AC power cord
1 ON/OFF: turn on or turn off the
meter
2 OPERATOR ID: associate data with
an individual
3 BACKLIGHT: illuminate the display
screen
4 SAMPLE ID: associate data with a
sample location
5 BLUE/LEFT key: calibrates, cancels
or exits the current menu
6 UP and DOWN key: scroll through
menus, enter numbers and letters
or change the reading screen view
7 GREEN/RIGHT key: reads, selects,
confirms or stores data
8 DATA LOG: recall or transfer stored
data
9 METER OPTIONS: change
settings, run check standards, view
meter information
Display description
Measurement screen
The meter display shows the concentration, units, temperature,
calibration status, operator ID, sample ID, date and time (Figure 6).
English 9
Figure 6 Single screen display
Figure 7 Single-screen display—big-screen mode
1 Calibration status indicator9 Time
2 Main measurement value and unit10 Date
3 IntelliCAL probe type and port
indicator
4 Battery status12 Display size icon
5 Power source13 Calibrate (Cancel, Exit)
6 Sample temperature (ºC or ºF)14 Sample and operator identification
7 Secondary measurement unit15 Stability or display lock indicator
8 Tertiary units (for some probes)
11 Read (OK, Select)
Big-screen mode
The font size of the sample reading can be increased or decreased with
the key (Figure 7).
Note: When two probes are connected, push and hold the
big-screen mode. The big-screen mode can also be selected in the Display Options
menu (Refer to Set the display options on page
20).
key to select the
10 English
1 Calibration status indicator5 Main measurement unit
2 IntelliCAL probe type and port
indicator
3 Power source or battery status7 Sample temperature (ºC or ºF)
4 Main measurement value8 Stability or display lock indicator
6 Display size icon
Dual-screen mode (HQ40d model only)
When two probes are connected to the HQ40d meter, the display can
show the reading from both probes simultaneously or show just one
probe (Figure 8).
Note: For probe calibration, change the screen mode to the single screen mode.
To change the screen mode to single or dual screen, use the and
keys. In dual screen mode, the key will select the probe on the
left and the key will select the probe on the right.
Figure 8 Dual-screen display
1 Probe that is connected to port on
left
2 Probe that is connected to port on
right
3 Measurement information for probe
on left
4 Measurement information for probe
on right
Navigation
The meter contains menus to change various options. Use the
keys to highlight different options. Push the GREEN/RIGHT key to
select an option. There are two ways to change options:
1. Select an option from a list: Use the and keys to select an
option. If check boxes are shown, more than one option can be
selected. Push the BLUE/LEFT key under Select.
Note: To deselect check boxes, push the
BLUE/LEFT key under Deselect.
2. Enter an option value using the arrow keys:
Push the
and keys to enter or change a value.
3. Push the GREEN/RIGHT key to advance to the next space.
4. Push the GREEN/RIGHT key under OK to accept the value.
and
Startup
Turn the meter on and off
Push the key to turn on or turn off the meter. If the meter does not
turn on, make sure that the batteries are properly installed or that the AC
power supply is properly connected to an electrical outlet.
Change the language
The display language is selected when the meter is powered on for the
first time. The language can also be changed from the Meter Options
menu.
Access to the language menu can be restricted with the Security
Options. Refer to Security options on page
1. Push the
key and select Language.
2. Select a language from the list.
Note: While turning the meter on, the language can also be changed when the
power key is pushed and held.
18.
English 11
Change the date and time
The date and time can be changed from the Date & Time menu.
1. Push the key and select Date & Time.
2. Update the time and date information:
Option Description
Format Select one of the formats below for the date and time. Use the
and keys to select from the format options.
dd-mm-yyyy 24h
dd-mm-yyyy 12h
mm/dd/yyyy 24h
mm/dd/yyyy 12h
dd-mmm-yyyy 24h
dd-mmm-yyyy 12h
yyyy-mm-dd 24h
yyyy-mm-dd 12h
DateUse the and keys to enter the current date.
TimeUse the and keys to enter the current time.
Figure 9 Probe connection
The current date and time will be shown on the display.
Connect a probe after the date and time setup, so that the meter is ready
to take a measurement.
Connect a probe
1. Make sure that the display shows the current time and date.
Note: The time stamp for a probe is set when the probe is first connected to
the meter. This time stamp makes it possible to record the probe history and
record the time when measurements are made.
2. Plug the probe into the meter (Figure 9).
3. Push and turn the locking nut to tighten.
12 English
1 Probe connection port
(HQ40d only)
2 USB/DC adapter port3 Probe connection port
Standard operation
About calibration
Each probe uses a different type of calibration solution. Make sure to
calibrate the probes frequently to maintain the highest level of accuracy.
Note: For step-by-step instructions, refer to the documents that are included with
each probe.
The calibration icon can indicate that:
the calibration timer has expired
•
• the LDO sensor cap should be replaced
•
the calibration is out of range
• the calibration results are outside acceptance criteria settings
About sample measurements
Each probe has specific preparation steps and procedures for taking
sample measurements. For step-by-step instructions, refer to the
documents that are included with the probe.
About check standards
Run Check Standards verifies equipment accuracy by measuring a
solution of a known value. The meter will indicate if the Check Standard
passed or failed. If the Check Standard fails, the calibration icon
is
shown until the probe is calibrated.
The meter can be set to automatically show a reminder for check
standard measurement at a specified interval with a specified
acceptance criteria. The reminder, value of the check standard, and
acceptance criteria can be changed. For step-by-step instructions, refer
to the documents that are included with the probe.
Use a sample ID
The sample ID tag is used to associate measurements with a particular
sample location. If assigned, stored data will include the sample ID.
1. Push the key.
2. Select, create or delete a sample ID:
OptionDescription
Current IDSelect an ID from a list. The current ID will be
Create a New SampleIDEnter a name for a new sample ID.
Delete Sample IDDelete an existing sample ID.
associated with sample data until a different ID is
selected.
Use an operator ID
The operator ID tag associates measurements with an individual
operator. All stored data will include the operator ID.
1. Push the key.
2. Select, create or delete an operator ID:
OptionDescription
Current IDSelect an ID from a list. The current ID will be
Create a New
Operator ID
Delete Operator IDDelete an existing operator ID.
associated with sample data until a different ID is
selected.
Enter a name for a new operator ID (maximum
10 names can be entered).
Data management
About stored data
The following types of data are stored in the data log:
•
Sample measurements: stored automatically each time a sample is
measured in the Press to Read or Interval Mode. When the
continuous measurement mode is used, data is stored only when
Store is selected.
• Calibrations: stored only when Store is selected at the end of a
calibration. Calibration data is also stored in the IntelliCAL (R) probe.
• Check standard measurements: stored automatically each time a
check standard is measured (in the Press to Read or Interval Mode).
When the data log becomes full (500 data points), the oldest data point
is deleted when a new data point is added. The entire data log can be
deleted to remove data that has already been sent to a printer or PC
key > Delete Data Log). To prevent deletion of the data log by a
(
user, use the Security Options menu.
English 13
View stored data
The data log contains sample, calibration and check standard data. The
most recent data point in the data log is tagged as Data Point 001.
1. Push the key.
2. Select View Data Log to view the stored data. The most recent data
point is shown. The top of the screen shows whether the data is from
a sample reading, a calibration or a check standard. Push the
key to view the next most recent data point.
OptionDescription
Reading LogReading Log—shows sample measurements including
Make sure that a probe is connected to the meter. If two probes are
connected, select the appropriate probe when prompted.
1. To view the calibration data that is stored in a probe, push the
key and select View Probe Data. The current calibration and
calibration history for the probe can be viewed.
OptionDescription
View Current
Calibration
View Calibration
History
the time, date, operator and sample ID. Select Details to
view the associated calibration data.
to view additional information about the calibration.
Check Standard Log—shows check standard
measurements. Select Details to view the calibration
data that was associated with the measurement.
The current calibration information shows the calibration
details for the most recent calibration. If the probe has
not been calibrated by the user, the factory calibration
data is shown.
The calibration history shows a list of the times when the
probe was calibrated. Select a date and time to view a
summary of the calibration data.
Print stored data
The meter must connect to AC power to start the USB connection. Make
sure that the connection to AC power is made before the meter is
powered on.
All data can be sent to a printer. The PD-24 Citizen Printer is compatible
with the HQd meters and is FCC Part 15B, Class B compliant with the
HQ meters. Other printers may not be compatible. Compatible printers
should support a minimum of 72 columns of data, be capable of printing
up to 500 continuous data-stream events in 1, 2 and 3 lines of text and
fully support code page 437 and code page 850.
1. Turn off the meter. Make sure that the meter is connected to AC
power. Refer to Connect to AC power on page 8.
2. Connect the printer to the meter with a USB cable type A. Refer to
Figure 10.
3. Turn on the meter.
4. Push the key.
5. Select Send Data Log. Wait for the display to show “Transfer
Complete” and wait for the printer to stop printing. Disconnect the
printer.
14 English
Figure 10 Connection to the printer
Change the report options
Printed reports for sample data can contain 1, 2 or 3 lines of information.
Refer to Examples of printed reports on page 28
information.
for further
1 Meter7 USB cable
2 AC-DC power supply8 USB/DC adapter
3 AC power cord9 Port for probe connection
4 AC power outlet10 Port for USB/DC adapter
5 Power supply for printer (optional)11 Port for probe connection
6 Citizen Printer, FCC Part 15B,
Class B compliant
1. Push the
key. Select Report Options.
2. Select Report Type and select one of the options.
OptionDescription
Basic reportOne line of data.
Advanced report Two lines of data. The first line contains the same
Total reportThree lines of data. The first two lines contain the same
information as in the basic report.
information as in the advanced report.
Send data to a USB storage device
N O T I C E
The transfer of a large number of data points will take some time. DO NOT
disconnect the USB storage device until the transfer is complete.
Data can be transferred to a USB storage device for storage or transfer
to a computer.
1. Turn off the meter. Make sure that the meter is connected to AC
power.
2. Plug the USB storage device into the meter before the meter is
powered on.
3. Turn on the meter.
4. Push the key.
5. Select Send Data Log. Wait for the display to show “Transfer
Complete” and for any lights on the USB storage device to stop
flashing. Then remove the USB device.
Note: If the data transfer is slow, reformat the USB storage device to use the
file allocation table (FAT) format for the next use.
English 15
Open data files on a PC
Data that has been downloaded to a USB storage device can be
transferred to a computer. The data is sent in a text (.txt) file format.
1. Plug the USB storage device into the computer.
2. Find the data file. The file will have the following format: “Meter Serial
3. Save the data file to a location on the computer.
4. Open a spreadsheet program such as Microsoft® Excel
®
spreadsheet software.
5. Open the data file from the spreadsheet program. Select the
delimited option with comma as the delimiter.
The data will be shown in the spreadsheet program.
Note: If an application is used that is not compatible with column headings, the
headings can be omitted. Refer to Remove column headers on page 18
.
Data file description
Data that is saved to a USB storage device and then opened in a
spreadsheet application will have multiple columns of data. A description
for each of the columns is shown in Table 1.
Table 1 Spreadsheet column descriptions
Column header nameData description and example values
TypeType of data: RD = Reading; CL = Calibration; CK =
ParameterType Parameter: LDO, pH, CD (conductivity), ORP,
DateDate of reading: stored in user-defined date format
TimeTime of reading: stored in user-defined format
Operator IDOperator ID that was used when the data was
Check Standard; CH = Calibration History; IC =
Current Calibration
ISE
recorded. Shows “- - -” if no operator ID is used.
Column header nameData description and example values
Probe ModelModel number of probe, for example pHC101,
Probe SNProbe serial number
Method nameUser-defined name of the probe settings that were
Sample IDSample ID that was used when the data was
Primary Reading ValueMeasured value. Shows “—" if the value was out of
Primary Reading UnitsMeasurement units, for example pH or µS/cm
Supp Reading 1 First supplemental reading (example: temperature), if
Supp Units 1 Units for first supplemental reading, if applicable.
Supp Reading 2 Second supplemental reading (example: “mV” for pH),
Supp Units 2 Units for second supplemental reading, if applicable
Supp Reading 3 Third supplemental reading, if applicable
Supp Units 3 Units for third supplemental reading, if applicable.
Reading Setting 1–4 Any settings that affect the reading, for example
Any settings that affect
the reading, for example
“NaCl/Non-Linear”
CDC401, LDO101
If two probes are connected to the HQ40d meter, the
serial number shows “<“ or “>” to identify the port (left
or right) the probe was connected to during the
reading.
used for the reading.
recorded. Shows "Sample ID" if the default sample ID
is used.
range.
applicable
if applicable
“NaCl/Non-Linear”
Reading Message 1–4 Any message that was shown
during the measurement, for example “Out of limits”.
Column header nameData description and example values
Cal Number of Std’sNumber of standards used during calibration, for
Cal Std 1 Known value of the first calibration standard
Cal Std 1 UnitsUnits of the first calibration standard
Cal Std 1 Primary Value Measured value of the first calibration standard
Cal Std 1 Primary UnitsAssociated units for the calibration measurement
Cal Std 1 Supp ValueValue of supplemental measurement, for example
Cal Std 2–7 Known value of additional calibration standards, if
Cal Std 2–7 UnitsUnits of additional calibration standards, if used
Cal Std 2–7 Primary
Value
Cal Std 2–7 Primary
Units
Cal Std 2–7 Supp Value Value of supplemental measurement, for example
Cal Std Supp UnitsUnits applicable to all secondary calibration readings.
Cal Message 1–4 Any messages about the calibration
Date/Time POSIXDate and time of reading stored in POSIX format
Cal Date/Time POSIXDate and time of calibration stored in POSIX format
Meter SNMeter serial number used to take the measurement
example 5. May be blank depending on record type,
parameter type, and method settings.
temperature
used
Measured values of additional calibration standards, if
used
Associated units for additional calibration
measurements, if used
temperature
Example: “ºC” or “ºF” for temperature
(number of seconds from January 1, 1970) Example:
1149234913
(number of seconds from January 1, 1970). Example:
1111320348
English 17
Remove column headers
When transferred data is viewed in a spreadsheet program, the first row
of data contains headings to identify the type of data in each column. If
an application or post-processing method is used that is incompatible
with the headers, the column headers can be omitted.
1. Push the key.
2. Select Column Headers.
3. Set the column headers to off.
Send data directly to a computer
Data can be transferred from any HQd series meter directly to a
computer when the HQ40d PC Application is installed. The data can be
sent in real time during data collection, or the entire data log can be
transferred.
To download the most current version of the software, refer to the
applicable product page on the manufacturer's website.
1. Install the HQ40d PC Application on the computer.
2. Turn off the meter. Make sure that the meter is connected to AC
power.
3. Connect the PC to the meter with a USB type B cable.
4. Turn on the meter.
5. Open the HQ40d PC Application on the computer. Click on the green
triangle in the menu bar to start a connection.
6. Collect the data in real time or transfer the data from the data log:
•
Real time—when a data point is stored in the meter, the result is
sent simultaneously to the PC Application (refer to Set the
measurement mode on page 21).
• Data log—push the
the display to show “Transfer Complete.” The data is sent as a
comma separated values (.csv) file.
The data is shown in the HQ40d PC Application window.
key and select Send Data Log. Wait for
Advanced operation
Security options
The Security Options menu is used to protect the meter setup and
method settings from unwanted changes. This menu is available in the
Full Access Options menu.
The Setup Measurement Mode, Date and Time, Temperature Units,
Language, Probe settings, Delete data log and Security Options screens
are disabled in the Operator Access Options menu. All menu options are
enabled in the Full Access Options menu.
Note: The Full Access Options menu is shown when the key is pushed when
Security Options is OFF, whether or not a password has been set.
When the meter is powered on for the first time and Security Options is
selected, the display prompts the user to set a password. Until the meter
is shut off, pushing the
menu, even after Security Options is turned on and a password has
been set. After the meter is shut off and powered on again with Security
Options on, the Operator Access Options menu is displayed until a valid
password is entered.
Store the password in a safe and accessible place. If the specified
password is forgotten and Security Options is turned on, the operator is
locked out of the restricted menus. Contact technical support if the
password is lost.
Turn Security Options on
The Security Options and the Set Password options are used together to
prevent access to restricted menus.
key will still display the Full Access Options
18 English
1. Push the key and select Security Options.
2. Change the settings as needed to allow or prevent menu access.
OptionDescription
Security
Options
Set Password Set a password that must be entered to enable the Full
When Security Options is on, and a password has been
specified, the password is required to enable the Full
Access Options menu. If the meter is turned off while
Security Options is on, the password is required to enable
the Full Access Options menu again when the meter is
turned on.
Access Options menu. The requirement for password entry
is controlled by setting Security Options on or off.
Full access options menu
The Full Access Options menu is displayed when Security Options is
OFF or when Security Options is ON and a valid password is entered
(Table 2). These options do not need to be changed if the factory default
settings are used.
Table 2 Full Access Options
OptionDescription
(Probe model) settings Settings such as measurement options, calibration
Run check standardMeasure standard solution (available for pH,
Measurement modePress to Read
Instrument information Probe information
options, check standard options, units and resolution.
Refer to the probe documentation for more information.
Note: A probe must be connected to the meter.
conductivity, ORP and ISE probes)
Interval: Duration and Interval
Continuous
Meter information
Table 2 Full Access Options (continued)
OptionDescription
Security optionsON or OFF
Set password
Display optionsContrast
Auto shutoff
Backlight
Mode
SoundsKey press
Stability alert
Calibration reminder
Date and timeFormat
Date
Time
Temperature unitsSet temperature units
LanguageSelect language
Restricted operator access options menu
The Operator Access Options menu is shown at meter startup when
Security Options is ON (Table 3). When a valid password is entered, the
menu changes to Full Access Options.
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Table 3 Operator access options
OptionDescription
(Probe model) settings Only methods (if methods exist) can be selected. Refer
Run check standardMeasure standard solution (available for pH,
Instrument information Probe information
Access passwordEnter password
Display optionsContrast
SoundsKey press
to the probe documentation.
Note: A probe must be connected to the meter.
conductivity, ORP and ISE probes)
Note: A probe must be connected to use this option.
Meter information
Auto shutoff
Backlight
Mode
Stability alert
Calibration reminder
Set the display options
Use Display Options to change the display contrast, battery saving autoshutoff options, the backlight option or the detailed or big reading screen
mode.
1. Push the key and select Display Options.
2. Select which display option to change.
OptionDescription
ContrastAdjust the contrast of the display. The lightest setting is 0 and
the darkest setting is 9.
OptionDescription
Autoshutoff
BacklightThe display backlight is turned off when the key is pushed.
ModeSelect Detailed or Big screen size. Detailed will show more
To maximize battery life, set a time period after which the
meter will automatically power off if no key is pushed (1, 2, 5,
10, 30 min, 1 h, 2 h or never). Auto-shutoff is not active when
the meter is connected to AC power or in the Interval Reading
Mode.
Is it possible to set a time period after which the backlight will
automatically power off if no key is pushed.
information with smaller numbers and text. Big will show less
information with larger numbers and text.
Note: The screen size can also be selected from the measure
mode (refer to Display description on page 9).
Set the sound options
The meter can make an audible sound when a key is pushed, when
stability is reached or when the calibration reminder is due. The meter
also makes an audible sound when it begins transferring data to a USB
storage device and again when the data transfer is complete.
1. Push the key and select Sound.
2. Choose which events will produce an audible sound. Multiple items
can be selected.
OptionDescription
Key PressThe meter will make an audible sound whenever a key is
Stability Alert The meter will make an audible sound whenever
Cal reminder The meter will make an audible sound when calibration is
pushed.
measurement stability is reached.
due.
Note: Refer to Set the probe calibration reminder to set the
calibration reminder to on or off.
The meter can be set to make an audible sound when
calibration is due. Calibration expires after a specified time
set by the user.
Note: The meter cannot be used to read samples after
calibration has expired unless Continue Reading is
selected.
Change the temperature units
To select degrees Celsius or Fahrenheit:
1. Push the key and select Temperature Units.
2. Select the Celsius or Fahrenheit option.
Set the measurement mode
One of three modes can be used to specify when measurements are
taken and how the data is stored. When a data point is stored, the result
is sent simultaneously to any device (PC/printer/ USB storage device)
that is connected to the meter.
1. Push the key and select Measurement Mode.
2. Select Mode.
3. Select one of the measurement modes.
OptionDescription
Press to Read The sample is measured only when the GREEN/RIGHT key
IntervalThe sample is measured at regular intervals for a specified
ContinuousThe sample is measured continuously. Data is stored in the
under Read is pushed. Data is stored in the data log
automatically when the stability criteria are met.
duration (refer to Set auto measurement intervals
on page 21). Data is stored in the data log automatically.
data log only when the GREEN/RIGHT key under Store is
pushed.
Set auto measurement intervals
When the measurement mode is set to Interval, the time intervals and
duration must be specified. Measurements are stored at the user-defined
intervals whether or not stability criteria are met.
Note: Use of an external USB storage device or direct printer connection while in
Interval Measurement mode prevents data from being over-written in the data log.
Data points are over-written on a First In/First Out basis. Refer to Prevent data log
overflow in interval mode on page
1. Push the
key and select Measurement Mode.
22.
2. Select Mode.
3. Select Interval as the Measurement Mode.
4. Select Duration and select the total time that measurements will be
taken for (15 min, 30 min, 1 h, 4 h, 8 h, 24 h, 48 h or no limit).
5. Select Interval and select how often measurements will be taken
(every 10 s, 30 s, 1 min, 5 min, 15 min or 30 min).
Start interval measurements
During interval measurements, the meter goes into a standby state
between readings to conserve power. The auto-shutoff option is
disabled. Measurements stop when the selected interval duration has
passed. The auto-shutoff option then becomes active.
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Interval measurements are suspended for calibrations, check standard
measurements or when the key is pushed. Interval measurements
resume when returning to the measurement screen.
1. From the Main Measurement screen, select Start to begin interval
measurements. The screen will show “Recording” and the remaining
time of the duration. The sample number automatically advances
when each reading is taken.
2. To stop interval measurements, select Stop.
3. To repeat the interval measurement after it has been stopped or
completed, select Start.
Prevent data log overflow in interval mode
When measurements are taken at specified intervals (Table 4), each
result is automatically stored. The meter can store up to 500 data
records. When 500 records have been stored, data is replaced on a firstin, first-out basis. To prevent loss of data, connect the meter to a
PC/printer/USB storage device.
Note: Stop interval measurements before changes are made to a method or to
meter settings.
Table 4 Recommended interval/duration pairs
IntervalDuration
10 seconds1 hour
30 seconds4 hours
1 minute8 hours
5 minutes24 hours
Note: When 2 probes are connected to the meter, use the next lowest
recommended duration time. For example, for a 30-second interval, set the
duration to 1 hour to prevent data log overload with 2 probes.
View instrument information
The instrument information menu shows specific information such as the
serial number for the meter or IntelliCAL (R) probe(s).
1. Push the key and select Instrument Information.
2. Select (Probe model) Information or Meter Information.
OptionDescription
Probe
information
Meter
information
The Probe Information screen shows the probe model
number, serial number, software version and date of first
use. For LDO and LBOD probes, the lot code for the
sensor cap and the remaining time before sensor cap
replacement is shown.
Note: A probe must be connected to the meter.
The Meter Information screen shows the meter model
number, serial number, software version and memory
information. The amount of memory used and the number
of available user method settings, operator IDs and sample
IDs is shown.
Update the meter software
A USB storage device that contains software update files is used to
update the meter software.
Note: The meter must be turned off and then on again before the software update
will begin. The software update initiates upon meter startup after the USB device is
correctly inserted.
N O T I C E
Do not remove the USB device until the “Update complete” message is shown.
The meter can become damaged if the USB device is removed before the update
process is complete.
1. Save stored data from the data log to a USB storage device or to a
PC. Refer to Send data to a USB storage device on page 15
Send data directly to a computer on page 18.
2. Turn off the meter.
3. Connect the USB/DC adapter, AC-DC power supply and cord
(Figure 4 on page 9).
and
22 English
4. Insert the USB storage device that contains the software update files
into the USB/DC adapter.
5. Turn on the meter.
The update process starts. The display will show “Updating meter to
<firmware version>”. After an interval, the display changes to
“Updating files, please wait...” In addition, the display will show a
rotating flask and emit a periodic audio signal during the update
process.
Note: A large capacity USB storage device increases the time required for
completion of the update process, even if most of the device memory is empty.
6. Wait for the meter to finish the software update. When the update
process is complete, the message “Update complete. Remove USB
device” is shown. The meter will turn off after the USB device has
been removed.
7. Repeat steps 1 through 6 to update the software in other HQd
meters as necessary.
Download software updates
To download the most current version of the software, refer to the
applicable product page on the manufacturer's website.
1. Transfer the update files to a USB storage device.
2. Follow the instructions in Update the meter software on page
update the software in the meter.
22 to
Transfer method settings
Probe settings that have been changed by the user for measurements,
calibrations or check standards (Meter Options > (Probe Model) Settings
> Modify Current Settings) can be copied to a USB storage device. The
USB device can then be used to transfer the method settings to other
HQd meters that accept the same probes.
N O T I C E
Make sure the USB storage device does not contain HQd meter software update
files to prevent unintentional updates.
1. Turn off the meter.
2. Connect the meter to AC power (Figure 4 on page
9).
3. Plug the USB storage device into the USB/DC adapter before the
meter is powered on.
4. Turn on the meter.
5. Push the
already contains a method settings file, an option to export or import
methods is shown. Select Export Methods.
6. In the Select Methods to Export screen, select one or more methods
to copy to the USB device. A check mark is shown next to each
selected method.
7. Select OK. The settings are copied to the USB storage device. When
complete, the Transfer Summary screen is shown.
8. Connect the AC power and USB device to a meter that will receive
the method settings. Turn the meter on.
9. Push the key and select Transfer Methods. If the USB device
already contains a method settings file, an option to export or import
methods is shown. Select Import Methods.
10. In the Select Methods to Import screen, select one or more methods
to transfer to the meter. A check mark is shown next to each selected
method.
11. Select OK. The user method settings are transferred from the USB
storage device to the meter. When complete, the Transfer Summary
screen is shown. Select details to view additional information about
the transfer.
12. Disconnect the USB storage device from the meter.
key and select Transfer Methods. If the USB device
Bi-directional Communication between the meter and
a PC
For measurement automation the meter can be used to implement a
command set for meter remote control or automated data transfer. The
command set can be used to perform minimal configuration and to
control the meter. To set up the meter for communication and control,
refer to About meter configuration on page 24. For additional
information and the command set contact Technical Support.
About meter control
The virtual serial connection can be used to control meter functions from
a PC. For example, the functions include starting a measurement cycle,
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turning off the meter and sending the entire measurement (including
calibrations) to the PC or other information management system.
About meter configuration
To use the meter communication and control from the PC, an INF file
must be installed.
1. The meter software must be version 2.0.0.710 or higher.
To download the most current version of the software, refer to the
applicable product page on the manufacturer's website.
2. Open the Zip file.
3. Copy the INF file from the software upgrade package to a convenient
location on the PC.
Note: The INF file must be installed to use the meter manual control from a
PC.
4. Turn on the meter.
5. Push the key and select Instrument Information.
6. Select USB Device Type and then select Virtual Serial to use the
virtual serial port on the meter.
7. Push OK. The meter will automatically restart to complete the setting
change.
8. Connect the meter with the USB cable to the PC and turn on the
meter.
Windows XP starts the "Found New Hardware Wizard".
9. Select "No, not at this time" to the query "Can Windows connect to
Windows Update to search for software?"
10. Click Next. The next wizard screen will prompt.
11. Select "Install from a list or specific location (Advanced)" to the query
"What do you want the wizard to do?"
12. Click Next. The next wizard screen will prompt.
13. Select the option "Search for the best driver in these locations."
14. Uncheck the "Search removable media (floppy, CD-ROM)" option
and select the "Include this location in the search:" and click the
"Browse" button.
15. Select the INF folder or location and click OK.
16. Click Next. The new software will be installed.
17. Click Finish to complete the Found New Hardware Wizard for: HQd
Meter - Virtual Serial Port.
18. To make sure that the installation succeeded, go to Computer
Management>Device Manager>Ports. The new installed port is listed
as HQd Meter - Virtual Serial Port (COM#).
19. The meter is now ready for communication with PC-based systems
using the Virtual Serial port. A program interface must be developed
by the user for the command set used to control the meter functions
from the PC. Contact Technical Support for more information and
command set documentation.
Maintenance
C A U T I O N
Multiple hazards. Only qualified personnel must conduct the tasks
described in this section of the document.
Clean the meter
The meter is designed to be maintenance-free and does not require
regular cleaning for normal operation. Exterior surfaces of the meter may
be cleaned as necessary.
1. Wipe the surface of the meter with a damp cloth.
2. Use a cotton-tipped applicator to clean or dry the connectors.
Replace the batteries
W A R N I N G
Explosion hazard. Incorrect battery installation can cause the release of explosive
gases. Be sure that the batteries are of the same approved chemical type and
are inserted in the correct orientation. Do not mix new and used batteries.
For battery replacement, refer to Figure 11. Make sure that the cover is
tightly closed to maintain the IP67 enclosure rating.
24 English
1. Pull the release tab on the battery cover and the remove the cover.
2. Remove the batteries.
3. Install 4 AA alkaline or 4 AA nickel metal hydride (NiMH) batteries.
Make sure that the batteries are installed in the correct polarity.
4. Replace the battery cover.
Figure 11 Battery replacement
1 Batteries2 Release tab3 Battery cover
Error/WarningDescriptionSolution
Connect a ProbeProbe disconnected
Probe Not Supported Probe disconnected
Bootloader
X.X.XX.XX error
or connected
improperly
Software not
updated to most
current version
Problem with probeConnect a different IntelliCAL
or connected
improperly
Software not
updated to most
current version
Problem with probeConnect a different IntelliCAL
HQd meter does not
support IntelliCAL
probe
Software not
updated to most
current version.
Tighten the locking nut on the
probe connector.
Disconnect the probe and then
connect the probe again
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
probe to verify if problem is with
probe or meter
Tighten the locking nut on the
probe connector.
Disconnect the probe and then
connect the probe again.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
probe to the meter to verify if
problem is with the meter or the
probe.
Contact Technical Support.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Troubleshooting
Refer to the following table for common problem messages or
symptoms, possible causes and corrective actions.
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Error/WarningDescriptionSolution
0 days remaining
message (For LDO
and LBOD only)
Meter not configured Software error(s)If the meter starts up correctly,
LDO or LBOD
sensor cap used for
365 days
There are 0 days
remaining in the life
of the LDO sensor
cap.
Meter set to
incorrect date and
time
Software not
updated to most
current version
Replace the LDO or LBOD
sensor cap and iButton®.
Replace the LDO sensor cap.
Calibration will be allowed.
However, the calibration icon
and question mark will appear on
the measurement screen even if
the calibration has passed.
1. Disconnect the probe from
the meter.
2. Remove the meter batteries.
3. Install the meter batteries
properly. Follow the polarity
makings.
4. Set correct date and time in
the meter.
5. Connect the probe and verify
that message has been
removed.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
back up the Data Log and
Method files.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Error/WarningDescriptionSolution
Meter will not power
on or powers on
intermittently
Unable to access
Full Access Options
screen
Unable to access
Full or Operator
Access Options
screen
Batteries are not
installed correctly
Software not
updated to most
current version
Damaged meterContact Technical Support.
Correct password
has not been
entered
Software not
updated to most
current version
Examine battery orientation to
make sure the batteries follow
the polarity markings. Test again.
Clean the battery terminals, then
install new batteries.
Connect AC power adapter and
test again.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Contact Technical Support.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Replacement parts and accessories
Note: Product and Article numbers may vary for some selling regions. Contact the
appropriate distributor or refer to the company website for contact information.
Replacement parts
DescriptionItem no.
AC Power/USB Adapter Kit, 115 VAC5826300
AC Power/USB Adapter Kit, 230 VAC5834100
Batteries, Alkaline AA1938004
Battery cover9245500
Battery Contact, dual fixed5188400
26 English
Replacement parts (continued)
DescriptionItem no.
Battery Contact, dual spring5188800
Cable, USB 6 ft (1.8 m), Type A male, Type B male5924000
Field Kit (includes Protective Glove Kit for meter and five
120-mL sample cups)
Field Case for 2 probes with up to 5 m cables (10 m total).
Includes empty case, insert for meter and probe storage,
4 containers for sample collection.
Field Case for 3 probes with up to 5 m cables (15 m total).
Includes empty case, insert for meter and probe storage,
4 containers for sample collection.
Field Case for 2 probes with greater than 5 m cables (30 m
total). Includes empty case, insert for meter with protective
glove.
Keyboard (QWERTY), USB typeLZV582
Printer, Citizen PD-24 USB printer, 120–220 VAC
Printer Paper for Citizen PD-24, thermal, 5/pk5836000
Probe Clips, color coded (5 colors, 2 clips of each color),
10/pk
Probe Depth Marker (rugged cables)5828610
Probe Holder, standard (fits on protective glove)5829400
Protective Glove Kit for meter5828700
Universal Probe Stand for standard IntelliCAL Probes8508850
Meter Stand for Portable HQd meters4754900
5825800
8505500
8505501
8505600
US: 2960100
EU: 5835900
5818400
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Examples of printed reports
Printed reports contain a report header and all stored data for samples, check standards and calibrations.
Report header
The first line of a report shows the report header (Figure 12).
Figure 12 Report header
1 Meter serial number
2 Report label4 File type extension
1
The probe serial number is shown on calibration history and current calibration reports.
1
3 Date and time, 24 h (YYMMDDhhmm)
Data reports
Sample data can be printed in a basic, advanced or total report format.
3 Time (hh:mm:ss in 24 h or user-defined format)8 Sample ID counter
4 Date (DD-MM-YY or user-defined format)9 Operator ID: user-defined; shows “- - -” if undefined
5 Measured value
Figure 14 Advanced report for sample data—2 lines
1 Probe model4 Additional units: shows all additional units associated with the reading.
2 Error message (if applicable)5 Probe settings: shows the highest-priority setting associated with the reading
3 Probe serial number (a “<“ or “>” on the HQ40d meter indicates the probe
position)
English 29
Figure 15 Total report for sample data—3 lines
1 Method name for probe settings4 Calibration slope/ratio/constant
2 Time of calibration, prefaced by “CAL” and displayed as hh:mm in 24 h (or user-
defined) format
3 Date of calibration (DD-MM-YY or user-defined format)6 Operator ID: user-defined; shows “- - -” if undefined
5 Offset—contents vary depending on type of parameter and user settings. May
be blank.
Check standard reports
Check standard data is printed with 1 line of information (Figure 16)
Figure 16 Check standard report
1 Report type (ST = check standard)5 Measured value
2 Report type (ST = check standard)6 Units
3 Time (hh:mm:ss in 24 h or user-defined format)7 Check standard status: Pass/Fail based on the acceptance criteria
4 Date (DD-MM-YY or user-defined format)8 Operator ID: user-defined; shows “- - -” if undefined
30 English
Calibration reports
Calibration data is printed when the data log is sent to the printer or when probe data is sent to the printer. Calibration data is printed with 2 lines of
information (Figure 17).
Figure 17 Calibration report
1 Report type (CL = calibration, IC = current calibration)7 Probe serial number (a “<“ or “>” on the HQ440d meter indicates the probe