Haan SS-20 User Manual

STEAM

POWER

Instruction Manual

name: Multiforce™
model number: SS-20

“First of its kind steam cleaner
with high velocity CR-motion
technology.”

™

HAAN® Corporation

1828 William Penn Way
Lancaster, PA 17601

phone: [phone]

www.HAANusa.com

SS20_IS0017

Copyright ©2012 HAAN® Corporation

Notice

The information contained in this
document is subject to change
without notice.

HAAN® Corporation assumes no
responsibility for any errors that may
appear in this document nor does it
make expressed or implied warranty
of any kind with regard to this material,
including, but not limited to, the implied
warranties of merchantability and
fitness for a particular purpose.

HAAN® Corporation shall not be liable
for incidental or consequential damag­es in connection with or arising out of
the furnishing, performance, or use of
this document and the program materi­als which it describes.

All rights reserved. No part of this
document may be photocopied,
reproduced or translated to another language
without prior written
consent of HAAN® Corporation.

HAAN® is a registered trademark of
the HAAN® Corporation.

HAAN® Experience Steam. Discover Clean.™
is a trademark of the HAAN® Corporation.

Introduction

Congratulations on purchasing a HAAN

product. Now

®

you have an easy way to clean your tile, hardwood, lami­nate, linoleum and vinyl floors.

The Multiforce™ uses steam to remove tough grease, dirt
and grime. Steam is nature’s purest and most powerful
cleaner for all hard surfaces in your home.

The Multiforce™ also uses CR-motion™ technology. This
technology uses the power of reciprocating motion to

further enhance the cleaning power of steam.

HAAN

products are so easy to assemble, you can put

®

them to use right away – anywhere you want to clean
and sanitize – from your kitchen and living room to your

bathroom floors and outdoor surfaces.

Backed with a one-year limited warranty, your quality

HAAN

product is sure to give you years of dependabil-

®

ity. And our Customer Care representatives are available
to answer any of your questions about your new floor
sanitizer.

Thousands of HAAN® customers have already fallen in
love with HAAN® Floor Sanitizers. We’re confident you

will, too.

Thank you again for purchasing a HAAN®.

The HAAN

Team

®

1

IMPORTANT SAFETY INSTRUCTIONS

WARNING

When using the Multiforce™ basic safety precautions
should always be observed, including the following:

READ ALL INSTRUCTIONS BEFORE USING

(THIS APPLIANCE)

WARNING

Risk of electrical
shock: Be sure to read
and follow all instruc­tions and warnings.

CAUTION

The Multiforce™
emits steam at 212˚F
to sanitize the area
of use. This means
that the steam head,
Ultra-Microfiber Pads,
Scrub Brushes and
Carpet Glide get very
hot during use. Care
should be taken when
using this appliance.
DO NOT touch them
during use except in
the approved man­ner as outlined in this
manual.

SAVE THESE
INSTRUCTIONS:

For household use only.
Any other use of this
appliance will void the
manufacturer’s warranty.

2

WARNING

To reduce the risk of fire, electric shock, or injury:

1. Use the system only for its intended use.

2. Do not leave the Multiforce™ unattended
when plugged in. Turn it off and unplug the
electrical cord from the outlet when not in use.

3. Do not allow to be used as a toy. Pay close
attention when used near children, pets or
plants. Do not leave the Multiforce™ unattended
while plugged in.

4. Use only as described in this manual.

5. Use only manufacturer’s recommended
accessories.

6. Do not operate the Multiforce™ with a
damaged plug or cord. Do not use it if the
Multiforce™ has been dropped or damaged. To
avoid the risk of electric shock do not
disassemble or attempt to repair it on your
own. Incorrect re-assembly or repair can cause
a risk of electric shock or injury to persons
when the Multiforce™ is used.

7. To protect against a risk of electric shock, do
not immerse the Multiforce™ into water or any
other liquid.

8. Do not pull or carry by power cord, use cord
as handle, close a door on cord, or pull cord
around sharp edges or corners. Keep cord
away from heated surfaces.

9. Do not unplug by pulling on power cord. To
unplug, grasp the plug not the cord. Do not
use extension cords or outlets with inadequate
current capacity.

10. Turn the unit off before unplugging from
electrical outlet.

11. Do not handle plug or the Multiforce™ with
wet hands or operate it without shoes.

12. Do not put foreign objects into openings. Do
not use with any opening blocked.

13. Do not put hands or feet under the
Multiforce™. It gets very hot.

Important Safety Instructions

14. Use ONLY on flat, horizontal surfaces. Do not use
on walls, counters or windows.

15. Do not add cleaning solutions, scented perfumes,
oils or any other chemicals to the water used in
the Multiforce™ as this may damage it or make
it unsafe for use. Use regular tap water or distilled
purified water if the tap water in your area is very
hard.

16. When in use, never turn the Multiforce™ over or
on its side. Never direct steam towards people,

animals or plants.

17. Do not handle the ultra-microfiber pads immediately
after turning the Multiforce™ off. Place the Multiforce™ on
the floor protector pad to cool down
before removing.

18. Never leave the Multiforce™ steaming in one spot on

any surface for any period of time. Always place
on the floor protector pad and make sure that the
Multiforce™ is turned off.

19. When cleaning the Multiforce™, turn if off and
clean with a dry or damp cloth. Do not pour water
or use alcohol, benzene or turpentine on the unit.

20. Extreme caution should be exercised when using
the Multiforce™ to clean stairs.

21. Never use the Multiforce™ without the ultra-microfiber
cleaning pads, polish pads, scrub brushes or
carpet glide attached.

22. Keep your work area well lit.

23. Store the Multiforce™ in doors in a cool, dry place.

24. Do not open the water tank cap to refill or empty
the water tank when power is turned on.

25. Do not bend the power cord excessively or place
heavy objects on the power cord.

26. If the power cord has become knotted and or worn
contact the service center for replacement
power cord.

27. Do not operate the Multiforce™ if the power indicator
lamp flickers. Contact the Customer Care
at 877-422-6347.

28. Always properly insert the power cord in to the cord
hanger when in use.

29. To protect the power cord, coil the power cord over
two cord racks (upper and lower) loosely for storage
when not in use.

30. Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts.

31. Connect to a properly grounded outlet only. See
grounding instructions.

32. Do not use CR-motion™ with Carpet Glide.

33. WARNING - To reduce the risk of fire, use only
commercially available floor cleaners and waxes
intended for machine application.

34. Connect to a properly grounded outlet only.
See Grounding Instructions.

WARNING

DO NOT use CR­motion™ when Carpet
Glide is attached to
product. Doing so
could result in product
malfunction or product
failure.

WARNING

Do not use to pick up
flammable or combus­tible liquids, such as
gasoline, or use in ar­eas where combustible
liquids may be present.

3

Operating Instructions

IMPORTANT

Always ensure that the
Multiforce™ is UN-
PLUGGED from the wall
receptacle prior to clean­ing or
emptying the water tank.

CAUTION

Do not immerse the
Multiforce™ in water
or any other liquid.

CAUTION

Always operate the
Multiforce™ by grip­ping the handle. Do
not grip by the pole.

SAVE THESE
INSTRUCTIONS | FOR
HOUSEHOLD USE

Commercial use of this unit
voids the manufacturer’s
warranty.

Care & Maintenance

1. Turn the Multiforce™ off and unplug from
the electrical outlet.

2. Wrap power cord around cord hangers.

3. Let the Multiforce™ cool for five (5) minutes
before removing the ultra-microfiber pads and
before emptying the water tank.

4. Always empty the water tank when you have
finished using the Multiforce™.

5. Never leave ultra-microfiber pads on the
Multiforce™ when you have finished using it.
Always remove the ultra-microfiber pads and
wash in warm water with a mild detergent.
Never use bleach or fabric softener when
cleaning the ultra-microfiber pads.
The ultra-microfiber pads can be washed in a
washing machine and dried in a clothes
dryer but on low heat.
To decrease pad wear, we recommend the
pads be hung to dry for 24 hours.

6. Wipe the Multiforce™ with a damp cloth to
clean. Never immerse the Multiforce™ in water
or any other liquid.

7. In order to keep the Multiforce™ in good
condition, we recommend that you clean the
water tank once a month to eliminate calcium
deposits. Add eight ounces (8 oz) of water to
the water tank and insert 1 packet of Fresh
Rinse™ Lime and Scale Remover. Shake to
loosen any deposits. Place unit on resting
mat without pads, turn unit on and allow water
to steam until water in tank is depleted. Do

not use vinegar or other decalcifying
substances in the floor sanitizer
water tank.

Helpful Hints

1. The easiest way to use the machine is to tilt the handle to a 45º angle and
clean slowly 2-3 yards at a time.

2. Hand wash or machine wash the ultra-microfiber pads in the delicate cycle
with a mild detergent.

3. We recommend air drying the ultra-microfiber pads for 24 hours, but they
could be dried in a dryer on a low heat setting.

4. A good amount of steam passes through the ultra-microfiber pads. We
recommend that the ultra-microfiber pads be changed when it
becomes oversaturated.

5. To remove stubborn stains from vinyl or linoleum floors, pre-treat with a mild
detergent and some water before using the floor sanitizer.

IMPORTANT: Never leave the Multiforce™ steaming in one spot on any surface for any period of time.

4

Always place on the floor protector pad and make sure that the floor sanitizer is turned off.