Grundig E GE011E User Manual

Service Information

”Service per mouse click “ (flash-programming, Digi 100 chassis)

Dear business partner,

For an optimum stationary and mobile product support of our new CTV
models generation fitted with the DIGI 100 chassis, we are able to offer you
the „Flash-Programmer F-Prog. 1“. This is a service interface enabling the
dialogue between the CTV terminal unit and a desktop or notebook PC.
With the help of a PC and the Flash-Programmer F-Prog. 1, software updating
can be carried out both in the workshop and on-site at the end user.
This kind of updating guarantees an immediate availability of the current
software. With this TV set type, order/delivery delays as well as the repair
through EPROM updating are a thing of the past. We are sure that this way
of software updating will make its entrance also with future products.

The F-Prog. 1 (material number 759880740000) will be offered at a price of
DM 29.90 (EUR 15.29) plus VAT.
Scope of delivery: Flash programmer (RS232 converter)

RS232 cable (25-to-9-pin)
Diskette (PC software and user manual)

We recommend you to make use of the order option via the Internet.
Of course you may still order the F-Prog. 1 also via the Hotline number
++49 911 93394828 or via email: [e-mail].

As registered Grundig reseller you are authorized to access the Grundig
spare parts master record. Please let assign you via the below stated address
your individual password after indicating your customer number:
email: [e-mail].

For ordering via the Internet, please follow the instructions below:

- Start the Microsoft Internet Explorer or Netscape Navigator.

- Enter the address: http://www.grundig.com

- Click to Info + Products.

- Position the mouse pointer to Service and click to Reseller Support.

- Click to spare parts: ordering and listings, service documents.

- Login by entering your customer number and password.

- Enter the product number (759880740000) then click to search now.

Note: on this display you will also find the link to downloading the
current device software (spare parts listings and service documents)

- Click to the appearing product number

- Click to put into cart.

- Click to shopping cart in the head bar.

- Click to offer.

- Click to send order.

759880740000.

General

Serial No. 01/01

MWLE_0201 (8002/8012_o. DK, F, N, S, SF, P / 8003_MT)

Central
After-Sales Service

1/2

In cooperation with one of our suppliers we have establisehd for you an offer for a Notebook which,
because of its configuration, is especially appropriate for the on-site updating at the customer.

Manufacturer/ type: Fujitsu-Siemens Liteline 325 A
Features: AMD K6-2 500MHz

64 MB RAM

5.0 GB Hard Drive

12.1" HPA Display 1024 x 768
24x CD-ROM

Price: DM 2,450.00 plus VAT

EUR 1,252.67 plus VAT

Please place your order directly to :

Grundig AG
Zentralkundendienst
Beuthener Straße 55
D-90471 Nürnberg

NiMH accu
56k modem
MS Windows 98 SE
MS Works Suite 2000
12 months bring-in guarantee

Kind regards

Yours

GRUNDIG Central After-Sales Service

Enclosure: Hotline and further contact addresses of the supplier of the PC.

Hotline und weitere Kontaktadressen

Bitte halten Sie vor Ihrem Kontakt mit der PC-Hotline oder mit unseren Servicepartnern immer die Identnr. Ihres Geräts griff­bereit (siehe Beispiel Typenschild).

PC-Hotline

Bei Fragen oder Problemen hilft Ihnen gerne die PC-Hotline weiter.
Öffnungszeiten Montag bis Freitag von 9.00 – 18.00 und Samstag von 9.00 – 14.00.

Consumer-PC’s (SCENIC Xpert) + 49 (0) 180 / 3 77 70 04 (Tarif DM 0,18/min.)
Notebooks + 49 (0) 180 / 3 77 70 01 (Tarif DM 0,18/min.)
Business-PC’s + 49 (0) 180 / 3 77 70 00 (Tarif DM 0,18/min.)
Workstations + 49 (0) 180 / 3 77 70 03 (Tarif DM 0,18/min.)
Fax: + 49 (0) 821 / 8 04 37 50 (Tarif DM 0,18/min.)

Siemens IT Service Call Management Center

Call Center (Störannahme) Öffnungszeiten durchgehend + 49 (0) 180 / 5 40 40
Fax: + 49 (0) 180 / 5 33 67 79

weitere Kontaktadressen

Die Adressen der Servicepartner finden Sie in dem zu Ihrem Fujitsu Siemens Produkt mitgelieferten Serviceadressheft oder
im Internet, Webseite http://www.fsc-pc.de/Kontakt.asp

auf dem Abruffax Fax: + 49 (0) 821 / 8 04 27 01
in der PC Service Mailbox + 49 (0) 821 / 8 04 33 33 (analog)

+ 49 (0) 821 / 81 40 07 (ISDN)
+ 49 (0) 821 / 8 29 71 (ISDN)

Auch Ihr Vertriebspartner, bei dem Sie das Produkt gekauft haben, gibt Ihnen gerne Auskunft. Für weitere Fragen oder Be­merkungen bezüglich unserer Garantie, wenden Sie sich bitte an Ihren Vertriebs- oder Servicepartner oder an:

Fujitsu Siemens Computers GmbH
Service Management
D - 86147 Augsburg

Hotline and further Contact Addresses

Please always keep handy the identification no. of the product concerned (see type plate example) before contacting our PC
Hotline or our service partners.

PC Hotline

In the case of questions or problems our PC Hotline personnel will be glad to assist you. Hours of business on Monday
through Friday from 9 to 18 hours and Saturdays from 9 to 14 hours.

Consumer PCs (SCENIC Xpert) +49 (0) 180 / 3 77 70 04 (tariff 0.18 DM/min.)
Notebooks +49 (0) 180 / 3 77 70 01 (tariff 0.18 DM/min.)
Business PCs (SCENIC Xpert) +49 (0) 180 / 3 77 70 00 (tariff 0.18 DM/min.)
Workstations +49 (0) 180 / 3 77 70 03 (tariff 0.18 DM/min.)
Fax: +49 (0) 180 / 3 77 70 04 (tariff 0.18 DM/min.)
Notebooks +49 (0) 821 / 8 04 37 50 (tariff 0.18 DM/min.)

Siemens IT Service Call Management Center

Call Center (failures reception) Round-the-clock hours of business +49 (0) 180 / 5 40 40
Fax: +49 (0) 180 / 5 33 67 79

Further Contact Addresses

The addresses of our service partners are to be found in the service address booklet supplied with your Fujitsu Siemens
product, or
in the Internet, Web page http://www.fsc-pc.de/Kontakt.asp
under the polling Fax No. +49 (0) 821 / 8 04 27 01
in the PC Service Mailbox +49 (0) 821 / 8 04 33 33 (analog)

+49 (0) 821 / 81 40 07 (ISDN)
+49 (0) 821 / 8 29 71 (ISDN)

Your reseller where you have purchased the product will also be glad to provide you with the necessary information. For
further information on our guarantee please contact your sales or service partner, or:

Fujitsu Siemens Computers GmbH
Service Management
D – 86147 Augsburg

8002/12, 8003/13, 8005/15