Grass Valley K2 ASI Media Client Installation
K2 ASI Media Client
Installation and Service Manual
SOFTWARE VERSION 5.4
071-8677-00
AUGUST 2008
Copyright Copyright © 2008 Grass Valley, Inc. All rights reserved. Printed in the United States of America.
Portions of software © 2000 – 2008, Microsoft Corporation. All rights reserved. This document
may not be copied in whole or in part, or otherwise reproduced except as specifically permitted
under U.S. copyright law, without the prior written consent of Grass Valley, Inc., P.O. Box
59900, Nevada City, California 95959-7900. This product may be covered by one or more U.S.
and foreign patents.
Disclaimer Product options and specifications subject to change without notice. The information in this
manual is furnished for informational use only, is subject to change without notice, and should
not be construed as a commitment by Grass Valley, Inc. Grass Valley, Inc. assumes no
responsibility or liability for any errors or inacc uracies that may appear in this publication.
U.S. Government
Restricted Rights
Legend
Trademarks and
Logos
Revision Status
Use, duplication, or disclosure by the United States Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause
at DFARS 252.277-7013 or in subparagraph c(1) and (2) of the Commercial Computer
Software Restricted Rights clause at FAR 52.227-19, as applicable. Manufacturer is Grass
Valley, Inc., P.O. Box 59900, Nevada City, California 95959-7900 U.S.A.
Grass Valley, K2, Aurora, Turbo, M-Series, Profile, Profile XP, NewsBrowse, NewsEdit,
NewsQ, NewsShare, NewsQ Pro, and Media Manager are either registered trademarks or
trademarks of Grass Valley, Inc. in the United States and/or other countries. Grass Valley, Inc.
products are covered by U.S. and foreign patents, issued and pending. Additional information
regarding Grass Valley, Inc. trademarks and other proprietary rights may be found at
www.thomsongrassvalley.com.
Other trademarks and logos used in this document are either registered trademarks or
trademarks of the manufacturers or vendors of the associated products, such as Microsoft®
Windows® operating system, Windows Media® play er, Internet Explorer® internet browser,
and SQL Server™. QuickTime and the QuickTime logo are trademarks or registered
trademarks of Apple Computer, Inc., used under license therefrom.
Rev Date Description
August 14, 2008 Release 071-8677-00 for software version 5.4
2 K2 ASI Media Client Installation and Service Manual August 14, 2008
Contents
Finding Information...........................................................................................5
Grass Valley Product Support.................................................................................8
Safety Summaries..............................................................................................11
Chapter 1 Product Description
K2 ASI Media Client Features.................................................................................19
K2 ASI Media Client Technical Specifications.........................................................19
Server Characteristics........................................................................................19
Services..............................................................................................................20
K2 ASI Media Client Operating Limits.....................................................................20
Chapter 2 Installing the K2 ASI Media Client
Hardware Installation...............................................................................................22
Rack Mounting....................................................................................................22
Front Panel Removal............................... ...... ..... ...... ...... ................................. ...22
Connecting System I/O ports..............................................................................22
Supplying Power.................................................................................................24
System Installation............................ ...... ..... ...... ................................. ...... ...... ........25
System Requirements........................ ..... ...... ..... ...... .................................. ..... ...25
Adding a K2 ASI Appliance ................................................................................25
Identifying K2 ASI Media Client Software Versions............................................27
Modifying K2 ASI Media Client Control Network Settings..................................28
Modifying K2 ASI Media Client Media Network Settings....................................28
Installing K2 ASI Video Application ....................................................................28
Chapter 3 Servicing the K2 ASI Media Client
Installing/Removing the K2 ASI Card......................................................................29
Installing the K2 ASI Card Driver.............................................................................32
Installing/Removing the RS-422 Card.....................................................................33
Backup and Recovery Strategies............................................................................33
Glossary ...............................................................................................................35
Index......................................................................................................................39
August 14, 2008 K2 ASI Media Client Installation and Service Manual 3
Contents
4 K2 ASI Media Client Installation and Service Manual August 14, 2008
Finding Information
About this manual
This manual describes the K2 ASI Media Client and provides instructions for
installing the product in a variety of applications.
How this manual is organized
This manual is organi zed around the tasks requir ed to install and configure t he K2 ASI
Media Client. The following describes the chapters included in this manual:
Chapter 1, Product Description — Provides an introduction to the K2 ASI Media
Client product.
Chapter 2, Installing th e K2 ASI Med ia Client — Contai ns proce dures for c onnecting
and configuring the K2 ASI Media Client.
Chapter 3, Servicing the K2 ASI Media Client — Contains procedure for installing/
removing a K2 ASI card and the correspondi ng driver as well as backup and re covery
strategies.
August 14, 2008 K2 ASI Media Client Installation and Service Manual 5
Finding Information
!
Using the Dell Server Documentation
This manua l contains all of the information you need to install the K2 ASI Media
Client, however, a full set of Dell ser ver documentation has been provi ded on the Dell
Product Documentation CD-ROM. Refer to the documents on this CD-ROM only as
required by procedures in this manual.
Information referenced on the Dell Product Documentation CD-ROM includes, but
is not limited to:
• Unpacking and rack-mounting the server
• Important safety and regulatory information
• Server Status indicators, messages, and error codes
• Troubleshooting help for the Dell server hardware.
CAUTION: Do not use the Dell Quick Instal lation Guide provided with
the Dell CD-ROM package. Thi s g u id e i ncl ude s i n st ruc ti ons fo r using
the OpenManage software CD-ROM to install an operating system.
The K2 ASI Media Client comes fully configured and is ready for
installation. To begin installation, refer to the installation chapter in
this manual.
6 K2 ASI Media Client Installation and Service Manual August 14, 2008
Getting more information
In addition to this manual, information is available in the following locations.
Release Notes
The K2 ASI Media Client Release N otes are incl uded in the K2 Storage S ystem
Release Notes. The information in this document includes software upgrade
instructions, software specifications and requirements, feature changes from the
previous releases, and any known problems.
NetCentral Documentation
The NetCentral product has its own documentation set, described as follows:
•
NetCentral User Guide — This is a printed manual. It provides instructions for
installing, using, and administering the NetCentral monitoring system.
•
NetCentral Help — From the N etCentral interface access on-line help as follow s:
• For general help with NetCe ntral manag er, sel ect
This content is identical to that in the NetCentral User Guide.
• For help specific to monitoring K2 ASI Media Client devices, select
Device Providers
K2 ASI is monitored from NetCent ral a s a DELL PC devi ce. Erro r messag es may be
available from SNMP traps.
and then select the monitored device.
Thomson Grass Valley Web Site
This public Web site contains all the latest manuals and documentation, and
additional support information. Use the following URL.
http://www.thomsongrassvalley.com.
Dell Web Site
This public Web site contains all the latest manuals and documentation, and
additional support information for the Dell Server used to implement the K2 ASI
Media Client. Use the following URL.
http://www.dell.com
Help | NetCentral Help Topics.
Help |
August 14, 2008 K2 ASI Media Client Installation and Service Manual 7
Finding Information
Grass Valley Product Support
T o get technica l assistance, che ck on the status of a ques tion, or to report new issue, contact
Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support infor mation on the Web, v isit the pr oduct support Web page on the
Grass Valley Web site. Yo u ca n do wn loa d s oft war e or f ind sol utions to problems by
searching our Frequent ly Asked Questions (FAQ) database.
World Wide Web: http://www.thomsongrassvalley.com/support/
Technical Support E-mail Address: gvgtechsupport@thomson.net.
Phone Support
Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.
International
(France)
International
(United States,
Canada)
Hong Kong,
Taiwan, Korea,
Macau
Australia, New
Zealand
Central, South
America
China +861 066 0159 450 Netherlands +31 (0) 35 62 38 421
Belgium +32 (0) 2 334 90 30 Northern Europe +45 45 96 88 70
Japan +81 3 5484 6868 Singapore +65 6379 1313
Malaysia +603 7805 3884 Spain +41 487 80 02
Middle East +971 4 299 64 40 UK, Ireland, Israel +44 118 923 0499
+800 80 80 20 20
+33 1 48 25 20 20
+1 800 547 8949
+1 530 478 4148
+852 2531 3058 Indian
+61 1300 721 495 Germany, Austria,
+55 11 5509 3440 Near East, Africa +33 1 48 25 20 20
Authorized Support Representative
Italy +39 02 24 13 16 01
+39 06 87 20 35 42
Belarus, Russia,
Tadzikistan,
Ukraine,
Uzbekistan
Subcontinent
Eastern Europe
+7 095 258 09 20
+33 (0) 2 334 90 30
+91 11 515 282 502
+91 11 515 282 504
+49 6150 104 444
A local authoriz ed support repres entative may be av ailable in you r country. To locat e the
support represent ative for your c ountry, visit the product support Web p age on the Grass
Valley Web site.
8 K2 ASI Media Client Installation and Service Manual August 14, 2008
Grass Valley Product Support
August 14, 2008 K2 ASI Media Client Installation and Service Manual 9
Finding Information
10 K2 ASI Media Client Installation and Service Manual August 14, 2008
Safety Summaries
Please observe the fo llowing saf ety preca utions to avoid inj ury and preve nt
damage to this product or any products connected to it.
These servicing instructions are for use by qualified personnel only.
Safety Precautions
Avoid electric overload
Do not apply a mains voltage that is outside the range specified in this
manual.
Circuit overloading
Considerations should be given to the connection of the equipment to the
supply circuit and the effect that overloading of the circuits might have on
overcurrent protection and supply wiring. Appropriate consideration of
equipment nameplate ratings should be used when addressing this concern.
Reliable earthing (required for UL)
Ensure that your device is properly grounded before power-up. Grounding
is through the power cords.
Mains power and circuit overloading (required for UL)
The connection panel should comply with the legislation in force in the
country of installation.
Connection panel position in the rack must ensure that plugs and power
cords are within easy reach for switching off purposes.
Use proper power cord
Use only the power cord specified for this product and certified for the
country of use.
Rack mounting instructions (required for UL)
Elevated operating ambient
If installed in a closed or multi-unit rack assembly, the operating air ambient
temperature of the rack environment may be greater than room ambient.
Provide proper ventilation. Ventilation to keep the equipment in an
environment compatible wit h the maximum ambien t temp eratu re speci fied
by the manufacturer (see section Specifications).
Reduced air flow
Installation of the equi pment in a r ack should b e such t hat the a mount of air
flow required for safe operation of the equip ment is not compromised.
August 14, 2008 K2 ASI Media Client Installation and Service Manual 11
Safety Summaries
Mechanical loading
Reliable earthing (required for UL)
Power disconnecting
Injury Precautions
Do not operate without covers
Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
Reliable earthing of rack-mounted equipment should be maintained.
Particular att ention should be giv en to sup ply conne ction s ot her tha n dire ct
connections to the branch circuit (e.g. use of power strips).
Disconnect power before removin g protect ive panel , solderi ng or repl acing
components (these operations can be performed by qualified service
personnel only).
To avoid electric shock or fire hazard, do not operate this equipment with
cover or blank panels removed.
Do not service alone
Do not perform internal service or adjustments of this product unless
another person capable of rendering first aid and resuscitation is present.
Do not operate in explosive atmosphere
To avoid injury or fire hazard, do not operate this product in an explosive
environment (atmosphere and materials).
Do not operate in wet/damp conditions
To avoid electric shock, this product should only be operated in dry
conditions.
Avoid exposed circuitry
Do not touch exposed connections and components when power is present.
Use care when servicing with power on
Dangerous voltages o r currents may exist in this product. Disconnect power,
remove battery (if applicable), and disconnect test leads before removing
protective panels, soldering, or replacing components.
If the chassis has more than one power supply cord, disconnect all power
supply cords before servicing.
12 K2 ASI Media Client Installation and Service Manual August 14, 2008
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