Grass Valley iTX Ingest Appliance User Manual v.2.3

ITX INGEST APPLIANCE

Installation & Quick Start Guide

M951-9305-233

2015-03-16

Notices

Copyright and Trademark Notice

Copyright © 2015, Grass Valley USA, LLC. All rights reserved.

Belden, Belden Sending All The Right Signals, and the Belden logo are trademarks or

egistered trademarks of Belden Inc. or its affiliated companies in the United States and

r
other jurisdictions. Grass Valley USA, LLC, Miranda and Ingest Appliance are trademarks or
registered trademarks of Grass Valley USA, LLC. Belden Inc., Grass Valley USA, LLC, and other
parties may also have trademark rights in other terms used herein.

Terms and Conditions

Please read the following terms and conditions carefully. By using iTX documentation, you
agree to the following terms and conditions.

Grass Valley hereby grants permission and license
manuals for their own internal business use. Manuals for Grass Valley products may not be
reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying and recording, for any purpose unless specifically authorized in writing by
Grass Valley.

A Grass Valley manual may have been revised to reflect changes made to the product
during its manufac
product. Care should be taken to ensure that one obtains the proper manual version for a
specific product serial number.

Information in this document is subject to change without
commitment on the part of Grass Valley.

Warranty information is available in the Support section of the Grass Valley Web site
(w

ww.grassvalley.com).

turing life. Thus, different versions of a manual may exist for any given

to owners of iTXs to use their product

notice and does not represent a

Title iTX Ingest Appliance Installation & Quick Start Guide

Part Number M951-9305-233

Revision 2015-03-16, 09:04

ii

Important Safeguards and Notices

This section provides important safety guidelines for operators and service personnel.
Specific warnings and cautions appear throughout the manual where they apply. Please
read and follow this important information, especially those instructions related to the risk
of electric shock or injury to persons.

Symbols and Their Meanings

Indicates that dangerous high voltage is present within the equipment
enclosure that may be of sufficient magnitude to constitute a risk of electric
shock.

Indicates that the user, operator or service technician should refer to the product
manuals for important operating, maintenance, or service instructions.

This is a prompt to note the fuse rating when replacing fuses. The fuse
referenced in the text must be replaced with one having the ratings indicated.

Ingest Appliance

Installation & Quick Start Guide

Identifies a protective grounding terminal which must be connected to earth
ground prior to making any other equipment connections.

Identifies an external protective grounding terminal which may be connected to
earth ground as a supplement to an internal grounding terminal.

Indicates that static sensitive components are present, which may be damaged
by electrostatic discharge. Use anti-static procedures, equipment and surfaces
during servicing.

Indicates that the equipment has more than one power supply cord, and that all
power supply cords must be disconnected before servicing to avoid electric
shock.

The presence of this symbol in or on Grass Valley equipment means that it has
been tested and certified as complying with applicable Canadian Standard
Association (CSA) regulations and recommendations for USA/Canada.

The presence of this symbol in or on Grass Valley equipment means that it has
been tested and certified as complying with applicable Underwriters Laboratory
(UL) regulations and recommendations for USA/Canada.

The presence of this symbol in or on Grass Valley equipment means that it has
been tested and certified as complying with applicable Intertek Testing Services
regulations and recommendations for USA/Canada.

iii

Notices

Warnings

The presence of this symbol in or on Grass Valley product means that it complies
with all applicable European Union (CE) directives.

The presence of this symbol in or on Grass Valley product means that it complies
with safety of laser product applicable standards.

A warning indicates a possible hazard to personnel, which may cause injury or
death. Observe the following general warnings when using or w
equipment:

• Appropriately listed/certified mains sup
connection of the equipment to the mains voltage at either 120 V AC or 240 V AC.

• This product relies on the building's installation for short-circuit (over-current)
pr

otection. Ensure that a fuse or circuit breaker for 120 V AC or 240 V AC is used on the

ase conductors.

ph

• Any instructions in this manual that requir
are for use by qualified service personnel only.

• Do not operate the equipment in wet or damp conditions.

• This equipment is grounded through the grounding conductor of the power cords. To

void electrical shock, plug the power cords into a properly wired receptacle before

a
connecting the equipment inputs or outputs.

• Route power cords and other cables so they a
support heavy cable bundles to avoid connector damage.

• Disconnect power before cleaning the equipment. Do not use liquid or aerosol

eaners; use only a damp cloth.

cl

• Dangerous voltages may exist at several points in this equipment. To avoid injury, do
not touch exposed connec

• High leakage current may be present. Earth connection of product is essential before
c

onnecting power.

• Prior to servicing, remove jewelry such as r

• To avoid fire hazard, use only the fuse type and rating specified in the service
instruc

tions for this product, or on the equipment.

• To avoid explosion, do not operate this equipment in an explosive atmosphere.

• Use proper lift points. Do not use door

• Avoid mechanical hazards. Allow all rotating dev

• Have qualified service personnel perform saf

tions and components while power is on.

ply power cords must be used for the

e opening the equipment cover or enclosure

re not likely to be damaged. Properly

ings, watches, and other metallic objects.

latches to lift or move equipment.

ices to come to a stop before servicing.

ety checks after any service.

orking on this

Cautions

iv

A caution indicates a possible hazard to equipment that could result in equipment
damage. Observe the following cautions when operating or working on this
equip

ment:

• This equipment is meant to be installed in a restricted access location.

Ingest Appliance

Installation & Quick Start Guide

• When installing this equipment, do not attach the power cord to building surfaces.

• Products that have no on/off switch, and use an external power supply must be
installed in pr

• Use the correct voltage setting. If this product lacks auto-ranging power supplies,
b

efore applying power ensure that each power supply is set to match the power

source.

• Provide proper ventilation. To prevent product overheating, provide equipment
v

entilation in accordance with the installation instructions.

• Do not operate with suspected equipment failur
equipment failure, have the equipment inspected by qualified service personnel.

• To reduce the risk of electric shock, do not per
contained in the operating instructions unless you are qualified to do so. Refer all
servicing to qualified service personnel. Servicing should be done in a static-free
environment.

• This unit may have more than one power supply cord. Disconnect all power supply

ords before servicing to avoid electric shock.

c

• Follow static precautions at all times when handling this equipment.

oximity to a main power outlet that is easily accessible.

e. If you suspect product damage or

form any servicing other than that

Electrostatic Discharge (ESD) Protection

Electrostatic discharge occurs when electronic components are improperly
handled and can result in intermittent failur
affecting an electrical circuit. When you remove and replace any card from a frame

always follow ESD-prevention procedures:

• Ensure that the frame is electrically connected
or any other means if available.

• Wear an ESD wrist strap ensuring that it makes good skin contact. Connect the

ounding clip to an unpainted surface of the chassis frame to safely ground unwanted

gr
ESD voltages. If no wrist strap is available, ground yourself by touching the unpainted
metal part of the chassis.

• For safety, periodically check the resistance value of the antistatic strap, which should

between 1 and 10 megohms.

be

• When temporarily storing a car

• Cards in an earth grounded metal frame or casing do not require any special ESD
pr

otection.

d make sure it is placed in an ESD bag.

Battery Handling

This product includes a backup battery. There is a danger of explosion if the battery
is replaced incorrectly. Replace the battery only with the sam

recommended by the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions. Before disposing of your Grass Valley equipment, please
review the Disposal and Recycling Information appendix.

e or complete damage adversely

to earth ground through the power cord

e or equivalent type

v

Notices

Mesures de sécurité et avis importants

La présente section fournit des consignes de sécurité importantes pour les opérateurs et le
personnel de service. Des avertissements ou mises en garde spécifiques figurent dans le
manuel, dans les sections où ils s’appliquent. Prenez le temps de bien lire les consignes et
assurez-vous de les respecter, en particulier celles qui sont destinées à prévenir les
décharges électriques ou les blessures.

Signification des symboles utilisés

Signale la présence d’une tension élevée et dangereuse dans le boîtier de
l’équipement ; cette tension peut être suffisante pour constituer un risque de

ge électrique.

déchar

Avertit l'utilisateur, l’opérateur ou le technicien de maintenance que des
instructions importantes relatives à l'utilisation et à l'entretien se trouvent dans
la documentation accompagnant l’équipement.

Invite l'utilisateur, l’opérateur ou le technicien de maintenance à prendre note du
calibre du fusible lors du remplacement de ce dernier. Le fusible auquel il est fait
référence dans le texte doit être remplacé par un fusible du même calibre.

Identifie une borne de mise à la terre de protection. Il faut relier cette borne à la
terre avant d’effectuer toute autre connexion à l’équipement.

Identifie une borne de mise à la terre externe qui peut être connectée en tant
que borne de mise à la terre supplémentaire.

Signale la présence de composants sensibles à l’électricité statique et qui sont
susceptibles d’être endommagés par une décharge électrostatique. Utilisez des
procédures, des équipements et des surfaces antistatiques durant les
interventions d’entretien.

Le symbole ci-contre signifie que l’appareil comporte plus d’un cordon
d'alimentation et qu’il faut débrancher tous les cordons d'alimentation avant
toute opération d’entretien, afin de prévenir les chocs électriques.

La marque C-CSA-US certifie que l’appareil visé a été testé par l'Association
canadienne de normalisation (CSA) et reconnu conforme aux exigences
applicables en matière de sécurité électrique en vigueur au Canada et aux États­Unis.

La marque C-UL-US certifie que l’appareil visé a été testé par Underwriters
Laboratory (UL) et reconnu conforme aux exigences applicables en matière de
sécurité électrique en vigueur au Canada et aux États-Unis.

vi

Avertissements

• Un cordon d’alimentation dûment homologué doit être utilisé pour connecter

• La protection de ce produit contre les cour

• Dans le présent manuel, toutes les instructions qui néc

• N’utilisez pas cet appareil dan

• Cet équipement est mis à la terre par le conducteur de mise à la terre des cordons

• Acheminez les cordons d’alimentation et autres câbles de faç

• Coupez l’alimentation avant de nettoyer l’équipemen

• Des tensions dangereuses peuvent exister en plusie

• Avant de procéder à toute opération d’entretien ou de dépannage, enlevez tous vos

• Pour éviter tout risque d’incendie, utilisez uniquement les fusibl

• Ne pas utiliser cet appareil dans une atmosphèr

• Présence possible de courants de fuite. Un raccordement à la masse est indispensable

Ingest Appliance

Installation & Quick Start Guide

La marque ETL Listed d’Intertek pour le marché Nord-Américain certifie que
l’appareil visé a été testé par Intertek et reconnu conforme aux exigences
applicables en matière de sécurité électrique en vigueur au Canada et aux États­Unis.

Le marquage CE indique que l’appareil visé est conforme aux exigences
essentielles des directives applicables de l’Union européenne en matière de
sécurité électrique, de compatibilité électromagnétique et de conformité
environnementale.

Le symbole ci-contre sur un appareil Grass Valley ou à l’intérieur de l’appareil
indique qu’il est conforme aux normes applicables en matière de sécurité laser.

Les avertissements signalent des conditions ou des pratiques susceptibles

d’occasionner des blessures graves, voire fatales

. Veuillez vous familiariser avec les

avertissements d’ordre général ci-dessous :

l’

appareil à une tension de secteur de 120 V CA ou 240 V CA.

ts-circuits (surintensités) dépend de
l’installation électrique du bâtiment. Assurez-vous qu'un fusible ou un disjoncteur pour
120 V CA ou 240 V CA est utilisé sur les conducteurs de phase.

essitent d’ouvrir le couvercle de

l’équipement sont destinées exclusivement au personnel technique qualifié.

s un environnement humide.

d

’alimentation. Pour éviter les chocs électriques, branchez les cordons d’alimentation
sur une prise correctement câblée avant de brancher les entrées et sorties de
l’équipement.

on à ce qu’ils ne risquent
pas d’être endommagés. Supportez correctement les enroulements de câbles afin de
ne pas endommager les connecteurs.

t. Ne pas utiliser de nettoyants

liquides ou en aérosol. Utilisez uniquement un chiffon humide.

urs points dans cet équipement.
Pour éviter toute blessure, ne touchez pas aux connexions ou aux composants exposés
lorsque l’appareil est sous tension.

b

ijoux (notamment vos bagues, votre montre et autres objets métalliques).

es du type et du calibre

indiqués sur l’équipement ou dans la documentation qui l’accompagne.

e explosive.

avant la mise sous tension.

vii

Notices

• Après tout travail d’entretien ou de réparation, faites effectuer des contrôles de sécurité

Mises en garde

• L’appareil est conçu pour être installé dans un endroit à accès restreint.

• Au moment d’installer l’équipement, ne fix

• Les produits qui n'ont pas d’interrupteur mar

• Si l’équipement n’est pas pourvu d’un modules d

• Assurez une ventilation adéquate. Pour éviter toute su

• N’utilisez pas l’équipement si vous suspectez un dy

• Pour réduire le risque de choc électrique, n

• L’appareil peut comporter plus d’un cordon d'alimenta

• Veillez à toujours prendre les mesures de protection antistatique appropriées quand

par le personnel technique qualifié.

Les mises en garde signalent des conditions ou des pratiques susceptibles
d’endommager l’équipement. Veuillez vous fami
dessous :

ez pas les cordons d’alimentation aux

surfaces intérieures de l’édifice.

che-arrêt et qui disposent d’une source
d’alimentation externe doivent être installés à proximité d'une prise de courant facile
d’accès.

la configuration de chacun des modules d'alimentation avant de les mettre sous
tension.

ventilation de l’équipement conformément aux instructions d’installation.

le inspecter par un technicien qualifié.

'effectuez pas de réparations autres que
celles qui sont décrites dans le présent manuel, sauf si vous êtes qualifié pour le faire.
Confiez les réparations à un technicien qualifié. La maintenance doit se réaliser dans un
milieu libre d’électricité statique.

électriques, débrancher tous les cordons d'alimentation avant toute opération
d’entretien.

v

ous manipulez l’équipement.

liariser avec les mises en garde ci-

’alimentation auto-adaptables, vérifiez

rchauffe du produit, assurez une

sfonctionnement du produit. Faites-

tion. Afin de prévenir les chocs

Protection contre les décharges électrostatiques (DES)

Une décharge électrostatique peut se produire lorsque des composants
électroniques ne sont pas manipulés de manière adéquate, ce qui peut entraîner

viii

des défaillanc
électrique. Au moment de remplacer une carte dans un châssis, prenez toujours les
mesures de protection antistatique appropriées :

• Assurez-vous que le châssis est relié électriquement à la terre par le cordon
alimentation ou tout autre moyen disponible.

d'

• Portez un bracelet antistatique et assur

Connectez la pince de masse à une surface non peinte du châssis pour détourner à la
terre toute tension électrostatique indésirable. En l’absence de bracelet antistatique,
déchargez l’électricité statique de votre corps en touchant une surface métallique non
peinte du châssis.

es intermittentes ou endommager irrémédiablement un circuit

ez-vous qu'il est bien en contact avec la peau.

• Pour plus de sécurité, vérifiez périodiquement la valeur de résistance du bracelet

antistatique. Elle doit se situer entre 1 et 10 mégohms.

• Si vous devez mettre une carte de côté, assur

protecteur antistatique.

• Les cartes qui sont reliées à un châssis ou boîtier métallique mis à la t

nécessitent pas de protection antistatique spéciale.

Remplacement et élimination des piles

L’appareil renferme une pile. Pour réduire le risque d’explosion, vérifiez la polarité et
ne remplacez la pile que par une pile du même t
Mettez les piles usagées au rebut conformément aux directives du fabricant. Avant

de vous défaire de l’équipement, assurez-vous d’avoir lu l’appendice Disposal and Recycling

Information.

Recycling

Visit www.grassvalley.com for recycling information.

Ingest Appliance

Installation & Quick Start Guide

ez-vous de la ranger dans un sac

erre ne

ype, recommandée par le fabricant.

Certification and Compliance

Safety Compliance

This equipment complies with the requirements of CSA/UL/IEC/EN 60950-1, 2nd
Ed. + AM1, Safety of information technology equipment.

The power cord supplied with this equipment meets the appropriate national

andards for the country of destination.

st

Safety of Laser Modules

This equipment incorporates modules containing Class 1asers. These modules
are certified by the manufacturer to comply with:

– IEC/EN 60825-1 Safety of laser products
– IEC 60950-1 Safety of information technology equipment

ix

Notices

Electromagnetic Compatibility

This equipment has been tested for verification of compliance with FCC Part 15,
Subpart B requirements for class A digital devices.

Note: This equipment has been tested and found to comply with the limits

for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy, and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.

This equipment has been tested and found to comply with the requirements of
the EMC directive 2004/108/EC:

• EN 55022 Class A Radiated and conducted emissions

• EN 61000-3-2 Limits for harmonic current emissions

• EN 61000-3-3 Limitation of voltage fluctuations and flicker

• EN 61000-4-2 Electrostatic discharge immunity

• EN 61000-4-3 Radiated, radio-frequency, electromagnetic field immunity

• EN 61000-4-4 Electrical fast transient immunity

• EN 61000-4-5 Surge transient immunity

• EN 61000-4-8 Power frequency magnetic field immunity

• EN 61000-4-11 Voltage dips, short interruptions and voltage variations
immunit

y

x

Table of Contents

1 About the iTX Ingest Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 1

iTX Ingest Appliance specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Overview of the front panel components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

SATA hard drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Overview of the rear panel components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2 Installation and Setup Instructions . . . . . . . . . . . . . . . . . . . . . . 7

Unpacking and verifying the shipment contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Mounting the iTX Ingest Appliance chassis in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Cabling and rear panel connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Starting up the iTX Ingest Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

3 Software Configuration Procedures. . . . . . . . . . . . . . . . . . . . . 13

Configuring Windows and system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Verifying and/or Setting the Server’s Clock, Language and Region Settings. . . . .14

Configuring the Server’s Network Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Setting the Server’s Hostname and Domain Membership . . . . . . . . . . . . . . . . . . . . . .15

Adding the Domain User as Local Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Configuring Windows to Logon to the Domain User Account Automatically. . . .16

Disabling the Windows Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Applying and verifying the settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Configuring the iTX software components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Installing the iTX license file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Configuring the iTX Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Configuring the Encode Channel Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Starting the iTX Server Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Managing the RAID arrays on the iTX Ingest Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

xi

Table of Contents

xii

About the iTX Ingest Appliance

The iTX Ingest Appliance unit is a 1RU rackmount server that runs the iTX software to
provide real-time encoding of SD or HD-SDI ingest streams, with embedded audio for
encoding to a compressed file for storage and playout. It replaces the encoding function of
a conventional video server, along with the associated signal conversion devices.

For quick and accurate installation, the iTX Ingest A
the required iTX software components and services. The following sections are intended to
provide you with an overview of the unit’s hardware components and guide you through
the few procedures for installing (racking) and setting up the unit for initial use.

Note: This document does not provide information or instructions for

operating the Encode server. Please refer to the iTX System Administrator
Guide for complete information about the iTX software applications and
service components.

ppliance is factory-configured with all of

Summary

iTX Ingest Appliance specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Overview of the front panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Overview of the rear panel components . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3

1

About the iTX Ingest Appliance

iTX Ingest Appliance specifications

iTX Ingest Appliance specifications

The iTX Ingest Appliance is a 1RU rackmount server with the following specifications:

Chassis dimensions Form: 1U rackmount chassis

Height: 1.7” (4
Width: 19” (483 mm)
Depth: 27.75” (705
Weight: 38.5 lbs.

Processors Dual quad core Intel® Xeon® processors

Memory 12GB main memory (RAM)

Media Cache Storage 2TB of usable RAID 10 storage

Video I/O Single input and single output

Power consumption 2 power supplies

AC input: 100 - 240V
Consumption: 10
Power: 700W max.

Te mp er at u re Ambient temperature: 35°C (95°F)

Note: This shall be the maximum internal temperature within the rack

ch the iTX Ingest Appliance unit is installed.

in whi

Operating system Microsoft® Windows 7 Ultimate SP1 for embedded systems

Factory-installed software iTX v2.3 SP3 - iTX Encode Server module

Onboard Controllers/Ports • COM port (1)

• VGA monitor port (1)

• USB 2.0 ports (2)

• PS/2 mouse and keyboard ports (1/1)

• Dedicated IPMI LAN port (1)

• Gigabit Ethernet ports (4)

3 mm)

mm)

(17.5 kg)

, 50 - 60 Hz

- 4A

2

Overview of the front panel components

The front panel of the iTX Ingest Appliance provides convenient access to the hard drives, a
DVD ROM drive, and a control panel that provides some system monitoring and control.

There are several LEDs on the control panel as well as others on the hard drive carriers to

ep you constantly informed of the overall status of the system as well as the activity and

ke
health of specific components. There are also two buttons on the chassis control panel and
an on/off switch on the power supply.

iTX Ingest Appliance

Installation & Quick Start Guide

Figure 1-1 and the following sections describes
Appliance’s front panel.

Fig. 1-1: The iTX Ingest Appliance’s front panel components

each component on the iTX Ingest

3

About the iTX Ingest Appliance

Front Control Panel

Front Control Panel

The iTX Ingest Appliance’s front control panel contains three push-buttons and five LEDs,
which provide some system monitoring and control.

The following table provides a functional description of these buttons and explains the
meanings of all LED indica

tors.

UID

Reset

Power

Universal
Information

Depressing the UID (Unit Identifier) button ill
chassis for easy system location in large stack configurations. The LED will
remain on until the button is pushed a second time.

The Reset button reboot

The main power switch is used to apply or remove power from the power supply
to the server system. Turning off system power with this button removes the main
power but keeps standby power supplied to the system.

This LED turns on when either the front or rear UID button is pushed. Pushing
either button a second time will return this LED off.

As the table below indicates, when the LED flashes quickly it indicates a fan
failure. When on continuously (on and not flashing) it indicates an overheat
condition. This LED will remain flashing or on as long as an overheat condition
exists. The following table identifies all of the possible state of this LED.

s the system.

uminates an LED on the front of the

When flashing, this LED indicates network activity on LAN2.

NIC2

When flashing, this LED indicates network activity on LAN1.

NIC1

4

iTX Ingest Appliance

Installation & Quick Start Guide

HDD

Power

SATA hard drives

The front panel of the iTX Ingest Appliance provides access to the eight hot-swap RAID 10
hard drives, which provide up to 2TB of media storage.

Each SATA drive carrier has two small LEDs: one green and one red.

Green: When illuminated, this green LED indicates drive activity. A connection to the

•
SATA backplane enables this LED to blink on and off when that particular drive is being
accessed.

•

Red: When illuminated, the red LED indicates the failure of that SATA drive. If a drive

fails, you should be notified by your system management software.

Use the
on the iTX Ingest Appliance. See Managing the RAID arrays on the iTX Ingest Appliance, on
page 18 for more information.

Indicates IDE channel activity. On the
and/or DVD-ROM drive activity when flashing.

The Power LED indicates that power is being supplied
supply units. This LED should normally be illuminated when the system is
operating.

Intel Rapid Storage Technology (RST) software to manage and monitor the RAID arrays

1026T-URF4+ this light indicates HDD

to the system’s power

Overview of the rear panel components

The iTX Ingest Appliance’s rear panel provides convenient access to the two power supply
sockets, as well as the appliance’s I/O connectors.

Figure 1-2 identifies the components and connectors on the r
Appliance’s chassis.

Fig. 1-2: The rear panel components of the dual channel iTX Ingest Appliance

ear panel of the iTX Ingest

5

About the iTX Ingest Appliance

Overview of the rear panel components

6

Installation and Setup Instructions

This chapter provides you with instructions for performing a first-time installation of the iTX
Ingest Appliance, as well as the initial setup tasks to get the device up and running.

WAR NIN G

The iTX Ingest Appliance should only be installed by trained personnel in a

estricted access locations only. All health and safety regulations and

r
precautions must be observed.

Summary

The following table summarizes the tasks that you must perform to install and set up a
brand new, factory-configured iTX Ingest Appliance.

Step # Task description

1 Unpacking and verifying th

• Verify the completeness and condition of all of the items included in the shipping package

• Familiarize yourself with each of the items r

2 Mounting the iTX Ingest Appliance chassis in a rack, on page 8

• Remove the faceplate from the iTX Ingest Appliance unit

• Install the rails on the side of the iTX Ingest Appliance unit and in the rack slot

• Mount the iTX Ingest Appliance unit in the rack and re-attach the faceplate

3 Cabling and rear panel connections, on page 11

• Connect the power supply cable

• Connect a PS2 keyboard, PS2

• Insert the license dongle into a USB port

• Connect an Ethernet network cable

• Connect the SDI Video In, Video Out and Reference cables to the video I/O connectors

4 Starting up the iTX Ingest Appliance, on page 12

e shipment contents, on page 8

elated to the iTX Ingest Appliance

mouse and monitor

7

Installation and Setup Instructions

Unpacking and verifying the shipment contents

Unpacking and verifying the shipment contents

The iTX Ingest Appliance is packaged and shipped with the items listed below. As you
unpack the contents of the shipment, please verify the completeness and condition of the
contents of your received shipment.

We also recommend that before attempting to install the uni
each of the items related to the iTX Ingest Appliance, including the front and rear
components of the chassis (see Overview of the front panel components, on

Overview of the rear panel components, on

•

iTX Ingest Appliance chassis

• A 1 RU server which is factory configured as a playout server using iTX Output
Server software.

Rack mounting kit

•

• 2 x chassis rail assemblies (inner & outer rails)

• Rail brackets, screws & washer kit

•

AC power cables

• Two (2) power cables are provided, which connect to the iTX Ingest Appliance’s
power supplies.

License Dongle

•

• The license dongle authenticates the iTX software and allows you to use the
software once the license is registered in the iTX system.

System Recovery DVD package

•

• These DVDs can be used to restore the iTX Ingest Appliance to its original factory
default configuration.

• Store these the System Recovery DVDs in a safe location. Do not misplace.

page 5).

t, you familiarize yourself with

page 3 and

Note: If any damage occurred during transport or if any items are

missing from the package, please contact Grass Valley Technical Support.

Mounting the iTX Ingest Appliance chassis in a rack

Included in the shipping package is a rack mounting kit, which contains the rail assemblies
and screws required to mount the iTX Ingest Appliance chassis into an equipment rack.

Note that the rails are designed to fit in racks w
weigh of the unit, the rack in which the iTX Ingest Appliance will be installed should be
anchored to the building’s structure.

WAR NIN G

iTX Ingest Appliances are intended to
location by qualified personnel. All health and safety regulations and
precautions must be observed.

Included in the shipping package are a pair of rail assemblies. Each rail assembly consists of
two sections: an inner fixed chassis rail that secures directly to the server chassis and an
outer fixed rack rail that secures directly to the rack itself.

8

ith a depth of 26” to 33.5”. Due to the heavy

be installed in a restricted access

iTX Ingest Appliance

Installation & Quick Start Guide

Figure 2-1 demonstrates that the inner rail assemblies are composed of two sections: inner
rails and inner rail extensions. The inner rails are pre-attached to the chassis, while the inner

ail extensions must be installed manually to the chassis.

r

Fig. 2-1: The iTX Ingest Appliance’s inner rail assemblies

Once the inner rails are attached to the chassis, you must assemble and install the outer
rails to the rack. Once both the inner and outer rail assemblies are properly installed, you
can mount the iTX Ingest Appliance’s chassis into the rack by sliding the inner rails into the
outer rails.

Both chassis rails have a locking tab, which serves t

o lock the server in place when installed
and pushed fully in the rack, as well as preventing the server from coming completely out
when it is fully extended from the rack.

To install chassis rails and mount the iTX Ingest

Appliance’s chassis into an equipment

rack:

1 Remove the iTX Ingest Appliance’s faceplate by pulling the faceplate’s handles away

fr

om the chassis.

2 Install the inner rail extensions t

a Place the inner rail extensions on the side of

o the server’s chassis.

the chassis aligning the hooks of the
chassis with the rail extension holes. Be sure that the extension faces “outward” just
like the pre-attached inner rail.

b Slide the extension toward the front of the chassis.

c Secure the chassis with two screws as shown in Figure 2-2.

d Repeat steps 2A - 2C for the other inner rail extension.

9

A

B

C

Installation and Setup Instructions

A

D

C

Mounting the iTX Ingest Appliance chassis in a rack

Fig. 2-2: Installing the inner rail extensions

3 Install the outer rails to the rack (Figure 2-3).

a Attach the shorter outer rail to the outside of the longer rail. You must align the

pins with the

slides. Both bracket ends must face the same direction.

b Adjust the outer rails so that they fit snugly with the rack.

c Secure the longer outer rail to the front of the rack with two screws.

d Secure the shorter outer rail to the rear rack with three screws.

e Repeat steps 3A - 3D for the remaining outer rail.

Fig. 2-3: Installing the outer chassis rails to the equipment rack

4 Mount the iTX Ingest Appliance chassis into the rack (Figure 2-4).

a Align the inner rails on the chassis with the front of the outer rails on the rack.

b Slide the inner rails into the outer rails, ke

eping the pressure even on both sides (it
may be necessary to depress the locking tabs when inserting). When the server has
been pushed completely into the rack, you should hear the locking tabs click into
the locked position.

The chassis may not slide into the rack smoothly or easily when installed for the
first time

. Adjustments to the slide assemblies might be necessary to achieve a

smooth insertion.

c (Optional) Insert and tighten the thumbscrews that hold the front of the chassis to

the r

ack.

WAR NIN G

10

Due to the heavy weight of the iTX Ingest Appliance, ensure that the rack is

urely anchored onto a unmovable surface or structure before installing

sec
the chassis into the rack.

Fig. 2-4: Mounting the iTX Ingest Appliance’s chassis into a rack

iTX Ingest Appliance

Installation & Quick Start Guide

WAR NIN G

Slide/rail mounted equipment is not to be used as a shelf or a workspace.

5 To completely remove the chassis from the rack, you must release the locking tabs on

both sides of the chassis.

6 Re-attach the faceplate by aligning and pushing the faceplate towards the iTX Ingest

pliance’s chassis.

Ap

Cabling and rear panel connections

Once the iTX Ingest Appliance’s chassis is securely mounted in an equipment rack, you can
make the required connections to the server’s rear connectors (Figure 2-5).

Make the following connections to the rear panel of the iTX Ingest Appliance:

1 Connect the two (2) AC power cables to the power supply sockets on the rear panel of

X Ingest Appliance’s chassis.

the iT

IMPORTANT

DO NOT plug the power cables into AC power sockets yet.

2 Connect the keyboard and mouse cables.
3 Connect the video monitor’s cable to the VGA connector (dual channel model) or to the

DVI c

onnector (single channel model). Power on the monitor.

4 Connect the license dongle to the iTX Ingest Applianc

authenticates the iTX software and allows you to use the software once the licence is
registered in the iTX system.

5 Connect the iTX Ingest Appliance device to the Local Area Network (LAN) by

cting an Ethernet cable to the LAN1 connector.

conne

e’s USB1 port. The license dongle

11

Installation and Setup Instructions

Starting up the iTX Ingest Appliance

6 Connect the SDI Video input, SDI output and reference cables to the video card

connectors.

Fig. 2-5: Rear connections of the iTX Ingest Appliance

Starting up the iTX Ingest Appliance

Once the iTX Ingest Appliance is properly racked and connected, you can make the power
connections and perform the first-time start up of the iTX Ingest Appliance.

1 Plug the iTX Ingest Appliance’s power supply cable into a power socket.
2 Plug the VGA monitor’s power supply cable into a power socket and power on the

monit

or.

3 Power on the iTX Ingest Appliance by pressing the

panel.

4 Observe the front panel’s Power LED to be sure that it lights up (see Overview of the

front panel components, on

Upon startup, the iTX Ingest Appliance automatically logs on as

page 3).

Power button on the unit’s front

itx-user.

Note: Refer to the iTX System Administrator Guide for complete information

about the iTX software applications and service components.

5 Since the iTX Ingest Appliance and iTX software components are factory-configured

with many generic settings, you must now configure some of the Windows, system and
iTX software settings. See Software Configuration Procedures, on
instructions.

page 13 for

12

Software Configuration Procedures

Since the iTX Ingest Appliance and iTX software components are factory installed and
configured with many generic settings, you must now configure some of the Windows,
system and iTX software settings. The following sections provide information and
instructions for configuring the operating system’s and iTX software’s settings for your
particular environment and workflow. An additional section informs you of a pre-installed
software for managing the appliance’s RAID arrays.

Note: Refer to the iTX System Administrator Guide for complete information

about the iTX software applications and service components.

Summary

The table below summarizes he software configuration procedure.

Step # Task description

1 Configuring Windows and system settings, on

• Verifying and/or Setting the Server’s Clock, Language and Region Settings

• Configuring the Server’s Network Address

• Setting the Server’s Hostname and Domain Membership

• Adding the Domain User as Local Administrator

• Configuring Windows to Logon to the Domain User Account Automatically

• Disabling the Windows Firewall

• Applying and verifying the settings

2 Configuring the iTX software components, on page 17

• Installing the iTX license file, on page 17

• Configuring the iTX Domain, on

• Configuring the Encode Channel Name, on page 17

• Starting the iTX Server Controller, on page 18

3 Managing the RAID arrays on the iTX Ingest Appliance, on page 18

page 17

page 13

Configuring Windows and system settings

When the iTX Ingest Appliance is powered up for the first time, the local user is configured
to automatically logon to Windows (username:
software components will also automatically start-up and appear in the Windows Task bar.

Since factory delivered iTX Ingest Appliances ar
and system settings, you must configure some of the Windows and system settings to
ensure that they are appropriate for your geographic location and local network
configuration.

itx-user, Password: Miranda123). The iTX

e initially configured with generic Windows

13

Software Configuration Procedures

Verifying and/or Setting the Server’s Clock, Language and Region Settings

Verifying and/or Setting the Server’s Clock, Language and Region Settings

Open the Windows Clock, Languages and Region window and ensure that the clock, date,
time zone, and regional settings (format, location keyboard...etc.) are appropriate set for
your particular geographic location.

Also ensure that the following settings are applied:

•In the Ti
Saving Time setting.

• If the server is part of a workgroup, go to the Dat
tab and disable the Synchronize Time with… setting.

•In the T
language settings match the settings in the Format tab.

•In the T

me Zone Settings window, enable the Automatically adjust clock for Daylight

e and Time window’s Internet Time

ext Services and input Languages window, ensure that the Default input

ext Services and input Languages window, set the Language Bar to Hidden.

Configuring the Server’s Network Address

To configure the server’s network address:

1 Factory configured servers initially use Dynamic Host C

automatically assign a valid IP address to the server.
We recommend that you change this setting and assign a static IP address to the server

us

ing the Internet Protocol Version 4 (TCP/IPv4) properties window (Figure 3-1).
2 Once the IP Address is set, return to the Netw
3 Select the A
4 Select the A
5 Within the Connections section, move the adapter that you want to be the active

connection up to the top (see Figure 3-1).
6 Ensure that the IPv6 options are disabled.
7Click OK.

dvanced > Advanced Settings menu command.
dapters and Binding tab.

ork Connections window.

onfiguration Protocol (DHCP) to

14

Fig. 3-1: Configure the server’s network address settings

Setting the Server’s Hostname and Domain Membership

Factory configured servers have an initial computer name assigned to them. We
recommend that you change the computer description and computer name to help
identify the server within your organization.

iTX Ingest Appliance

Installation & Quick Start Guide

At the same time, we recommend that you verify and/or edit the Domain and
information for which the server belongs (see Figure 3-2).

Note: For domain membership, you may need to consult with your IT

department to obtain the user name and password for a user that has
permission to join the server to the domain.

Fig. 3-2: Configure the server’s hostname and domain membership

Adding the Domain User as Local Administrator

To add the domain user as a Local Administrator:

1 If the server is intended to be joined to a domain, c

the user name of a valid domain user account.
2 Add the domain user as an administra

Username details in the Select Users, Computers, Service Accounts, or Groups

window.
3Click the C
4Click OK to a

Figure 3-3 illustrates the process.

heck Names button to validate.

dd the user.

tor on the server by typing the Domain and

Workgroup

ontact your IT department to obtain

Fig. 3-3: Adding the domain user as an administrator on the server

15

Software Configuration Procedures

Configuring Windows to Logon to the Domain User Account Automatically

Configuring Windows to Logon to the Domain User Account Automatically

To configure Windows to automatically logon using the domain user’s account each
time the server is restarted:

1Click Start and then type the following in the search field: Regedit.exe
2 Select the Regedit.exe program, which opens the Registry Editor window.
3 Navigate to:

HKEY_Local_Machine>SOFTWARE>Microsoft>Windows NT>CurrentVersion>Winlogon

4 Edit the following string values: (Value Name, Value Data)

• AutoAdminLogon, 1

• DefaultUserName, <username>

• DefaultPassword, <password>

• DefaultDomainName, <DomainName>

5The DefaultDomainName should be the hostname for workgroups and the Windows

domain for a domain.

If these values do not exist create them as follows:

a Right-click in the right hand pane and select New > String Value.

b Enter the name.

c Double-click this new value and enter the value data as listed above.

dClick OK.

Disabling the Windows Firewall

To enable and facilitate accessibility between this server and other devices on your
network, you must disable the Windows firewall by enabling the Turn Off Windows

Firewall settings for ALL listed Network locations listed in the server’s Windows System
and Security panel.

Applying and verifying the settings

To apply all of the changes and verify they have taken effect:

1 Reboot the server to apply all of the changes by selecting Start>Restart.
2 Verify and/or set the server’s clock, language and region settings

The server’s clock, language and region settings may have changed during the reboot.

As such, repeat the steps in

Region Settings, on page 14 to verify that the server’s clock, language and region

settings are still accurate.
3 If the settings have changed, make the appropriate edits and then continue with step 4

on page 16.
4 Ensure that the following Advanced Sharing Settings (Network and Sharing Center)

are appropriately configured:

• Network discovery is set to on.

• File and printer sharing is set to on.

• Password protected sharing is set to off (Workgroup only).

Verifying and/or Setting the Server’s Clock, Language and

16

Configuring the iTX software components

Many of the iTX Ingest Appliance’s iTX software components have generic configuration
settings (e.g. hostname). As such, you must perform the following procedure to configure
various settings to based on your system and network configuration.

Installing the iTX license file

To install the iTX license file:

1Open the iT
2 Place a copy of the

where the Media Watcher resides. 

The file will disappear from the

Media Watcher service.

Configuring the iTX Domain

To configure the domain:

1Open the iTX Domain Configuration window by double-clicking the Domain Config

shortcut on the Windows desktop.
2In the IT

X License folder shortcut located on the Windows desktop.

.lic file in the Inbox shared folder of the iTX Framework Server

Inbox folder once it is automatically ingested by the

X Domain field (Figure 3-4), enter the name of your iTX domain.

iTX Ingest Appliance

Installation & Quick Start Guide

Fig. 3-4: iTX Domain Configuration window

3Click Save.

The IT

X Domain Configuration closes.

Configuring the Encode Channel Name

To configure the encode channel name:

1 Double-click the Enc

open the iTX Encoder Config window (see Figure 3-5).

oder Installation Config shortcut on the Windows desktop to

17

Software Configuration Procedures

Starting the iTX Server Controller

Fig. 3-5: iTX Encoder Installation Config dialog

2In the Channel Name field, enter a name for the recording channel. This name must be

different to all channel names in the iTX system; it must not contain any spaces. iTX

automatically adds "_REC" to the name, to indicate a recording channel.
3In the Devi
4Click S

ce field, ensure that AJAXena is the selected item.

ave.

Starting the iTX Server Controller

Start the iTX Server Controller by double-clicking the Windows desktop icon or using the
Windows Start menu.

If you want the services to start automatical
network, you need to add the program shortcut for the Server Controller to the Windows
Startup folder. For instructions on how to do this, see the Microsoft Windows Help
documentation.

ly when you start a machine and log onto the

Managing the RAID arrays on the iTX Ingest Appliance

The Intel Rapid Storage Technology (RST) software is used to manage RAID arrays on the
iTX Ingest Appliance. This software is pre-installed and running on the iTX Ingest Appliance.

When operating properly, the Intel RST icon
hard drive with a green check mark over it. If ther
same icon appears with a yellow exclamation mark over the hard drive icon along with a
pop-up dialog that explains the problem.

To more closely monitor and manage the RAID a
window (Figure 3-6) by double clicking its icon in the W

in the Windows system tray appears as a

e is any problem with a RAID array, the

rrays, you can open the Intel RST software

indows system tray.

18

iTX Ingest Appliance

Installation & Quick Start Guide

Fig. 3-6: The Intel Rapid Storage Technology (RST) software

For more information about using the Intel RST software, please click the Help icon on the
Intel RST window.

19

Software Configuration Procedures

Managing the RAID arrays on the iTX Ingest Appliance

20

Grass Valley Technical Support

For technical assistance, contact our international support center, at
1-800-547-8949 (US and Canada) or [phone].

To obtain a local phone number for the support center nearest you, please consult the
Contact Us section of Grass Valley’s Web site (

An online form for e-mail contact is also available from the Web site.

Corporate Head Office

Grass Valley
3499 Douglas-B.-Floreani
St-Laurent, Quebec H4S 2C6
Canada
Telephone: [phone]
Fax: [phone]
www.grassvalley.com

Contact Us

www.grassvalley.com).