Grass Valley FT Server User Manual
FT Server
Fault Tolerant Server Platform
Instruction Manual
071-8852-03
20131220
FT Server
Fault Tolerant Server Platform
Instruction Manual
071-8852-03
20131220
Contents
About the FT Server.....................................................................................................................................7
Introduction...............................................................................................................................................7
Standard features.....................................................................................................................................7
Product component summary...................................................................................................................8
Front view.................................................................................................................................................8
Rear view components.............................................................................................................................9
FT Server Installation Information..............................................................................................................11
Installation overview...............................................................................................................................11
Unpacking...............................................................................................................................................11
Rack types..............................................................................................................................................12
Installing rack rail brackets in untapped rack.......................................................................................12
Installing rack rail brackets in tapped rack...........................................................................................14
Install rack rail brackets in IT rack.......................................................................................................17
Temperature requirements for rack installation...................................................................................19
Install chassis in rack..............................................................................................................................19
Install CPU/IO modules..........................................................................................................................23
2.5 inch hard disk drives.........................................................................................................................25
Cable connections..................................................................................................................................26
STRATUS-CS-FT server: Core (B1, C1).................................................................................................27
Power up ................................................................................................................................................28
CPU/IO module status............................................................................................................................29
POST check............................................................................................................................................30
POST flow details................................................................................................................................30
POST error messages........................................................................................................................31
POST Message...................................................................................................................................31
POST or OS Error behavior................................................................................................................33
Front panel LEDs....................................................................................................................................33
Install or remove front bezel....................................................................................................................34
Power off.................................................................................................................................................35
Configuring the FT Server..........................................................................................................................37
Configuration overview...........................................................................................................................37
Service Program configuration...............................................................................................................37
Confirming control software version.......................................................................................................38
Disk operations.......................................................................................................................................38
Dual disk configuration overview............................................................................................................38
System disk dual configuration procedure..........................................................................................40
Data disk dual configuration procedure...............................................................................................44
Re-synchronize physical disk from RDR virtual disk...........................................................................49
Set as active RDR plex.......................................................................................................................50
Verify RDR virtual disk........................................................................................................................51
Stop verifying RDR virtual disk...........................................................................................................52
Set resync priority...............................................................................................................................52
Set LUN load balancing......................................................................................................................52
Build dynamic disk..................................................................................................................................52
Duplex LAN configuration overview........................................................................................................53
Set duplex LAN configuration..............................................................................................................53
Name teams........................................................................................................................................58
Reorder adapters................................................................................................................................58
Servicing the FT Server.............................................................................................................................59
Checking status with LEDs.....................................................................................................................59
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Contents
Front status LEDs (bezel removed).....................................................................................................59
ExpressScope LEDs...........................................................................................................................60
LAN LEDs...........................................................................................................................................63
Power supply unit LED........................................................................................................................63
Diagnostics, logs and error messages....................................................................................................64
BIOS error message...........................................................................................................................64
Collecting event logs...........................................................................................................................65
Collecting configuration logs...............................................................................................................65
Collecting diagnostic information with Dr. Watson...............................................................................66
Backup and recovery strategies..............................................................................................................66
Identifying the FT Server model..........................................................................................................67
Acronis 8162: Creating a recovery disk image for storing on E: Type I...............................................67
Acronis 11.5: Creating a recovery disk image for storing on E: Type II...............................................68
Acronis 8162: Restoring from a system-specific recovery disk image on E: Type I.............................70
Acronis 11.5: Restoring from a system-specific recovery disk image on E: Type II.............................71
Restoring a GV STRATUS Core Server on a FT Server platform from a generic image....................73
Setting OS Boot Monitoring in BIOS...................................................................................................80
Turn off FT server firewall....................................................................................................................80
Remove GVAdmin account from Deny log on locally list.....................................................................82
Replacing failed components..................................................................................................................83
Remove a CPU/IO module..................................................................................................................83
Replacing Optical DVD drive...............................................................................................................84
Servicing hard disk drives...................................................................................................................85
Specifications.............................................................................................................................................91
Storage device specifications.................................................................................................................91
Mechanical specifications.......................................................................................................................91
Power supply specifications....................................................................................................................92
Environmental specifications..................................................................................................................92
Trademarks and Agreements.....................................................................................................................93
Trademarks.............................................................................................................................................93
JPEG acknowledgment...........................................................................................................................93
6 FT Server Instruction Manual 20131220
About the FT Server
Introduction
The FT server is a fault-tolerant server focusing on high reliability in terms of fault-tolerance, in
addition to high performance, scalability, and general versatility. In the event of component failure
on one CPU/IO module, its mirrored conguration on the other module will allow system control
to be switched instantaneously to the other identical CPU/IO module to assure non-stop operation.
This switching occurs seamlessly from the failed CPU/IO module to the other module, minimizing
loss of data or application state. You can use the FT server series in a mission-critical system where
high availability is required. By the use of the Windows Server 2008 operating system, it also
provides outstanding openness for general-purpose applications, etc.
Grass Valley supplies FT servers at two performance levels. At each level, CPU, memory, and drives
are congured to provide specied performance characteristics. Based on the performance required
to support your small, medium, or large Grass Valley system, the appropriate FT server level is
provided.
In addition, there is a Type I FT server and a Type II FT server. Each server type corresponds to a
different generation of the base platform. Both the Type I FT server and the Type II FT server are
provided at the two performance levels mentioned above.
Related Topics
Identifying the FT Server model on page 67
Standard features
The FT server system has two CPU/IO modules with dual module redundancy, offering continuous
operation in case of a failure. It offers high performance, expansion options, and high reliability
outlined in the summary below.
• The system comes ready to use with quick connections for the duplex LAN, USB, and monitor
connections.
• The main enclosure is rack-mountable and the main components are easy to install.
• The Fault Tolerant feature includes redundant hardware and software in one system with quick
isolation of a failed module.
• The two CPU/IO modules and their hard disk drives come mirrored from the factory.
• High performance features include a powerful central processor and high speed Ethernet interface
and disk access from SAS (Serial Attached SCSI) disk drives.
• High reliability is achieved by a memory monitoring feature, bus parity error detection, and error
notication.
• Self diagnostics include a Power On Self-Test (POST) and a test and diagnostics utility.
• An off-line maintenance utility is also available.
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About the FT Server
To make the best use of these features, read this Instruction manual thoroughly to understand how
to operate the FT server.
Product component summary
The main components of the FT server are the following:
• One 4 RU high rack-mountable chassis.
• Two identical CPU/IO modules (module 0 and module 1).
• Two redundant power supplies, one in each CPU/IO module enclosure.
• Eight hard disk drive bays per CPU/IO module.
• One optical disk drive to read data from disks such as DVDs and CD-ROMs.
Main ports and connectors include:
• 3 USB ports on the rear backplane for connecting devices supporting USB interface such as a
• An Ethernet management port.
• Two Gbit Ethernet LAN connectors per CPU/IO module which are congured for teamed LAN
• Two COM ports for maintenance (for use with Customer Service only).
• One monitor connector for connecting a display device.
mouse and keyboard.
control.
Front view
The front view of the FT server front bezel is shown below. The front bezel comes packaged
separately and should be installed after rack mounting the FT server. It should remain installed
during normal operation for proper cooling of the unit.
A fully loaded system is shown below with the front bezel removed. Front LED indicator states on
the front bezel and on each CPU/IO module and other components visible when the bezel is removed
are described in detail in the Monitoring section of this manual.
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CPU/IO Module 1
Hard Drive Bays 0-7
Hard Drive Bays 0-7
Optical Disk Drive
On/Off switch
CPU/IO Module 1
LED Module
Related Topics
CPU/IO module 0
power supply
CPU/IO module 1
power supply
Management
LAN for CPU/IO 1
Management
LAN for CPU/IO 0
Teamed
Duplex LANs
3 USB ports
VGA connector
CPU/IO
module 0
CPU/IO
module 1
Backplane
AC cord
stopper
bars
Front status LEDs (bezel removed) on page 59
About the FT Server
Rear view components
A rear view of the main components of the FT server is shown below.
The system backplane connects to the left rear of both CPU/IO modules. It provides USB connectors
for mouse and keyboard control and serial connectors for maintenance when working with Customer
Service and a VGA connector for connecting to a monitor.
The CPU/IO modules each have a separate removable power supply. When an AC cord in installed
in the receptacles for each power supply, the AC cord stopper bars will be pushed up. In this position,
the CPU/IO modules cannot be removed until the AC cords are removed (no power to CPU/IO
modules).
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About the FT Server
Each CPU/IO module has a Maintenance LAN connector and dual LAN connectors for
communication. Three USB ports are available on the system backplane for mouse and keyboard
connection. All system cabling is described later in this manual.
Related Topics
Cable connections on page 26
10 FT Server Instruction Manual 20131220
FT Server Installation Information
Accessory box
4RU enclosure
2 CPU/IO modules
Lift outer box
off vertically
Installation overview
The FT server must be rack-mounted. It is a precision device and should be installed only by qualied
maintenance personnel.
Observe the following warning and cautions to unpack, install, and use the FT server safely:
• Read and follow the safety section at the beginning of this manual. Failure to do so can pose a
risk of a serious injury, such as a burn, personal injury or damage to physical assets.
• A fully loaded FT server chassis is heavy; have at least two people available for installation.
• This unit may be installed in a standard 19 inch tapped or untapped video rack or a standard 19
inch EIA IT rack.
• Install the product in places designated by the specications only.
• Do not attempt to assemble or disassemble parts of this device alone.
• Use caution to avoid injury to hands and ngers when installing.
Unpacking
The FT server ships packaged as shown below.
You will need two or three people to unpack and rack the FT server safely.
To unpack the shipping box:
1. Cut the plastic bindings holding the outer box to the pallet and lift the outer box vertically to
access the contents.
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FT Server Installation Information
2. Lift off the accessory box and check for the contents listed below:
• Assorted hardware for installing enclosure and side brackets
• CD with OS software
• Front bezel
• Rack mount side brackets
3. Remove the 4RU enclosure with backplane and optical drive installed.
4. Remove the two identical CPU I/O modules.
5. Install the brackets and 4RU enclosure, then the CPU/IO modules and front bezel as described
in the installation instructions for these items.
Related Topics
Install chassis in rack on page 19
Install CPU/IO modules on page 23
Install or remove front bezel on page 34
Rack types
The FT server can be installed in any of the standard 19 inch video or EIA racks listed below.
• A standard 19 inch video rack with 0.281 round untapped holes with universal spacing requires
the installation of a front adapter ange and a front plate included in the accessory kit.
• A standard 19 inch video rack with #10-32UNF tapped holes requires the installation of a front
adapter ange and a rear adapter ange included in the accessory kit.
• A standard EIA IT rack with square holes uses threaded core nuts to attach the screws hold to
the unit in place. No adapters are required.
Procedures for all three types of rack mounting are described in this manual. Use the procedure that
matches your rack type.
Installing rack rail brackets in untapped rack
The FT server chassis requires 4RUs of space. Be sure to have another person help you to install
the chassis, do not attempt to install it alone.
You will need the following hardware from the accessory kit to install the rack rail brackets to
support the chassis in a untapped rack:
• 2 rack rail mounting brackets
• 2 front ange adapters (ADAPTER-FR)
• 2 plate adapters (PLATE)
• 8 panhead screws
• 4 washers
1. Locate the desired positioning of the FT server in the rack.
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FT Server Installation Information
2. On both sides of the rack, line up the front adapter and plate as shown below.
3. Attach the front adapters and plates to the front of the rack with the panhead screws provided on
the left and right sides of the rack front.
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FT Server Installation Information
4. Now attach the rear of each rack rail bracket to the left and right rear sides of the rack using the
4 remaining panhead screws and washers. No adapters are necessary for this step.
5. Now go to the instructions for installing the FT server chassis.
Installing rack rail brackets in tapped rack
The FT server chassis requires 4RUs of space. Be sure to have another person help you to install
the chassis, do not attempt to install it alone.
You will need the following hardware from the accessory kit to install the rack rail brackets to
support the chassis in a tapped rack:
• 2 rack rail mounting brackets
• 2 front ange adapters (ADAPTER-FL)
• 2 rear ange adapters (ADAPTER-R)
• 8 panhead screws
• 4 panhead washers
1. Locate the desired positioning of the FT server in the rack.
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FT Server Installation Information
2. On both sides of the rack front, line up the front adapter as shown below.
3. Attach the front adapters to the front of the rack with the panhead screws provided on the left
and right sides of the rack front.
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FT Server Installation Information
4. Attach a rear adapter to the rear of each rack rail.
5. Attach the rear of each adapter/rack rail assembly to the left and right rear sides of the rack using
the 4 screws and washers.
6. Now go to the instructions for installing the FT serverchassis.
16 FT Server Instruction Manual 20131220
Install rack rail brackets in IT rack
The FT server chassis requires 4RU of space. Be sure to have another person help you to install the
chassis, do not attempt to install it alone.
You will need the following hardware from the accessory kit to install the rack rail brackets to
support the chassis in an EIA IT rack:
• 2 rack rail mounting brackets
• 4 washers for panhead screws
• 8 plate screws
• 8 panhead screws
• 4 core nuts (not provided)
1. Determine where in the rack you want to install the FT server chassis. If using an empty rack,
install it in a lower position near the bottom of the rack rather than at the top to maintain balance.
2. Next to a square hole on the rack, an imprinted mark indicates 1RU. This device is 4RU (about
176 mm), so install it between the imprinted marks that indicate the height of 4RU.
FT Server Installation Information
3. If the rack has front and rear doors, read the instruction that comes with the rack, and open them.
20131220 FT Server Instruction Manual 17
FT Server Installation Information
4. Install the rack rail brackets from the rear side of the rack with their at sides facing in. Attach
the brackets to the rack by installing the four panhead screws with washers just above the 1RU
mark and just below the 3RU mark as shown below. Fasten the screws just enough to hold the
brackets in place. Do not tighten them all the way.
5. Install the four core nuts (not provided) to the front of the rack so the left and right sides are in
the same locations as shown below.
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FT Server Installation Information
6. Install a core nut from inside of the rack. Hook either of the clips of the core nut to a square hole
of the rack. then hook the other clip to a hole by a at-blade screwdriver.
7. Now go to the procedure for installing the FT server chassis.
Temperature requirements for rack installation
The FT server requires good ventilation and proper airow to operate properly. Make sure you meet
the temperature airow and humidity requirements listed below before installing the FT server in
the rack.
• The operating temperature of the FT server is from 10 degrees C (50 degrees F) to 35 degrees
C (95 degrees F). Please take adequate precautions and measures for maintaining the proper
airow inside the rack as well as in the room so that the internal temperature can be kept within
this range during operation.
• The recommended operating room temperature range is between 15 degrees C (59 degrees F)
and 25 degrees C (77 degrees F).
• Optimum humidity for proper operation should be kept between 20 and 80%.
• Use only the rack installation instructions given in this manual to install the unit and other
components as recommended to avoid overheating conditions.
Install chassis in rack
Once you have installed the rack mounting brackets, install the FT server empty chassis enclosure
in the rack.
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FT Server Installation Information
NOTE: Installation will vary slightly according to whether there is an adapter on the front of
the rack. A standard EIA IT rack with no adapters is shown.
1. Remove the front unit containing the DVD drive and the LED module from the front of the
chassis by loosening the screw at the bottom of the unit and pulling it out.
2. At the rear of the chassis, remove the system backplane. Loosen the two thumb screws then move
the backplane slightly to the right and pull it straight out from the chassis.
3. Insert the empty chassis into the rack from the front.
4. Align the empty chassis so it is centered on the side rack mount rails.
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FT Server Installation Information
5. Loosely install the 8 plate screws through the holes on the inside of the empty chassis, fastening
to the threaded holes in the side rack mount rails, as shown below. Tighten just enough to hold
them in place.
6. Securely attach the front of the chassis to the rack front with 4 panhead screws.
7. Tighten the 8 internal plate screws you installed earlier to secure the chassis to the side rack
mount rails.
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FT Server Installation Information
8. Remove the 4 panhead screws you installed earlier.
9. Fasten the bezel brackets to the front of the chassis on each side. Use the 4 panhead screws.
Tighten securely.
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FT Server Installation Information
10. Reinstall the system backplane in the rear of the chassis by inserting it straight into the slot then
sliding it all the way to the left. Fasten the thumb screws securely by turning to the right.
11. Reinstall the front unit containing the DVD drive and LED module in the front of the chassis in
the reverse order done in Step 1 of this procedure.
12. Now install the two CPU/IO modules as described in the next section.
Install CPU/IO modules
This procedure explains how to install the CPU/IO modules into the chassis enclosure once it is
installed in the rack. It is recommended to have two people available to do this procedure.
There are two CPU/IO modules in the system, Module 0 (in the top slot) and Module 1 (in the bottom
slot). When you receive these modules from the factory they are identical (mirrored). Either module
from the factory may be installed in the top or bottom slot. Both modules have their power supply
and all hard drives installed.
NOTE: Upon power up, the top module will be automatically designated as the Primary and the
module in the bottom slot will be designated as the Secondary. All hard drives installed have been
20131220 FT Server Instruction Manual 23
FT Server Installation Information
mirrored at the factory. Once you have powered up the system, Primary and Secondary modules
or any hard drives should not be swapped.
1. Mount either module into the enclosure by sliding it into the top slot. As you slide the module
in, press down on the side locking lever on the left side of the module so the module slides in
past the locking mechanism. You will hear a click when the side locking lever engages.
2. Once the module is all the way in, lift the front locking levers into position on both sides of the
module up as shown below.
3. Press the side levers rmly against the front face as you turn the screws to the right to secure the
module in the frame.
24 FT Server Instruction Manual 20131220
4. Repeat this procedure to install the bottom module.
The resulting installation should look like the example below from the front.
5. Install the front bezel as described in the topic describing this procedure.
2.5 inch hard disk drives
The 2.5-inch hard disk drive bays in front of the FT server can mount up to 16 hard disk drives with
the 2.5 inch width exclusive trays. All hard disk drives are installed and mirrored at the factory. Do
not swap the positions of any hard disk drives.
The operation is executed on the created mirror volume with installed hard disk drive pairs such as
slot 0 on CPU/IO module 0/1, slot 1 on CPU/IO module 0/1, slot 2 on CPU/IO module 0/1. (The
OS is installed on the mirror volumes that consist of the hard disks in the slot 0.)
FT Server Installation Information
Hard disk drive slot locations are shown below.
Empty slots in the 2.5-inch hard disk drive bay contain dummy trays. The dummy trays are inserted
to improve the cooling effect within the device. Always insert the dummy trays in the slots with no
hard disk drives installed.
20131220 FT Server Instruction Manual 25
CPU/IO module 0
power supply
CPU/IO module 1
power supply
Management
LAN for CPU/IO 1
Management
LAN for CPU/IO 0
Teamed
Duplex LANs
3 USB ports
VGA connector
CPU/IO
module 0
CPU/IO
module 1
Backplane
AC cord
stopper
bars
FT Server Installation Information
Cable connections
Cable connections to the FT server are made on the rear of the unit to the backplane and to both
CPU/IO modules as described here.
Refer to the illustration of the rear module and its cable connections below.
1. Connect a mouse and keyboard to the USB connections on the backplane.
2. Connect a at screen to the bottom VGA serial connector.
3. Connect the AC cords to each of the CPU/IO AC receptacles but do not power up.
Notice that when the AC cord is inserted, the AC Stopper bars will engage as shown below. The
Stopper bars prevent you from removing a CPU/IO module with the AC cord connected (while
powered up).
26 FT Server Instruction Manual 20131220
4. The Teamed Duplex LANs connect the FT server to the network as appropriate for the FT server's
use as a Grass Valley system device.
STRATUS-CS-FT server: Core (B1, C1)
These cabling instructions apply to GV STRATUS Express server and GV STRATUS Core server,
specied as follows:
• Grass Valley FT server with one or more roles from the following list only:
• GV STRATUS Ingest Services (Required)
• GV STRATUS Control Panel Service (Required)
• GV STRATUS Common Services (Required)
• License Manager (Required)
• GV STRATUS Data Mover Engine (Required)
• GV STRATUS Proxy Express Server (Required on Express server)
• GV STRATUS Control Panel (Required)
• GV STRATUS Core Services (Required)
• GV STRATUS Summit MDI (Required)
• GV STRATUS Diva MDI (Optional)
• GV STRATUS Event Viewer
• GV STRATUS FlashNet MDI (Optional)
• GV STRATUS Generic FTP MDI (Optional)
• GV STRATUS Proxy Encoder (Optional)
• GV STRATUS Workow Engine (Optional)
• GV STRATUS Rules Engine (Optional)
• GV STRATUS Xcode Control Engine (Required only on systems with GV STRATUS Rules
Engine)
• GV STRATUS Trafc Gateway (Optional)
• Aurora Playout Server Components (Optional)
• GV STRATUS Application (Use for test purposes only)
FT Server Installation Information
These roles require a connection to the control network and the FTP/streaming network.
NOTE: Network ports on CPU/IO module 1 and on CPU/IO 2 both connect to the same network.
For example, both control ports connect to the same control network. Do not attempt to connect
to different networks.
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FT Server Installation Information
Power up
Power on the display unit and other peripheral devices connected to the server rst.
NOTE: If the power code is connected to a power controller like a UPS, ensure that it is powered
on.
Follow the steps below to turn on the FT server power.
1. With the front bezel removed, press the power switch located on the front panel. Lift up the
acrylic cover in front of the power switch, and press the power switch to turn on the FT server.
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FT Server Installation Information
2. Once the system has booted up, the GV logo should be displayed on the screen of the display
unit. While the GV logo is displayed on the screen, the FT server is performing a power-on self
test (POST) to check the unit. Upon the completion of POST, the OS will start.
If the server nds errors during POST (power up self test), it will interrupt POST and display an
error message.
CPU/IO module status
The CPU/IO module (0 or 1) that is started rst is managed as the primary, and the module started
later is managed as the secondary. If one CPU/IO module is disconnected because of a failure, the
other module becomes the primary.
The CPU/IO module to be started rst is selected depending on the primary/secondary status of
modules when the server was shut down the last time.
The following devices are connected to the primary CPU/IO module by the connectors on the system
backplane and access both CPU/IO modules 0 and 1. When one CPU/IO module is disconnected
because of a failure, those are switched to the other module automatically and continue operating.
• VGA (display)
• USB device (keyboard, mouse, optical disk drive)
NOTE: Both CPU/IO modules 0 and 1 can access the optical disk drive. If one CPU/IO module
is isolated because of a failure, only the active (Primary) CPU/IO module can access the drive.
NOTE: The drive letter of the optical disk drive is reallocated automatically. The unused letter
is allocated to the drive in the order of D to Z. If you want to set the xed drive letter to the optical
disk drive, specify the letter which is not allocated in the order of D to Z after setting the hard
disk drive letter.
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