Grandstream Networks DP750 User Manual

Grandstream Networks, Inc.

DP750/DP720 User Guide

©2016 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here:

http://www.grandstream.com/support

Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries.

CAUTION

Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

WARNING

Please do not use a different power adaptor with your devices as it may cause damage to the products and void the manufacturer warranty.

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DP750/DP720 User Guide

GNU GPL INFORMATION

DP750 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:

http://www.grandstream.com/sites/default/files/Resources/gpl_dp750.tar.gz

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DP750/DP720 User Guide

Table of Content

DOCUMENT PURPOSE ................................................................................................. 7

CHANGE LOG ................................................................................................................ 8

FIRMWARE VERSION 1.0.0.14 ............................................................................................................ 8

GUI INTERFACE EXAMPLES ........................................................................................ 9

WELCOME ................................................................................................................... 10

PRODUCT OVERVIEW ................................................................................................ 11

Feature Highlights ................................................................................................................................ 11

DP750 Technical Specifications ........................................................................................................... 12

DP720 Technical Specifications ........................................................................................................... 13

GETTING STARTED ..................................................................................................... 15

Equipment Packaging .......................................................................................................................... 15

Connecting DP750 ............................................................................................................................... 16

Connecting via AC power ............................................................................................................. 16

Connecting via PoE ...................................................................................................................... 16

Setting up DP720 handset ................................................................................................................... 17

Battery Information ....................................................................................................................... 17

Setting up the Charger Station ............................................................................................................ 18

DP750 LED Patterns............................................................................................................................ 18

DP720 Handset Description ................................................................................................................ 19

DP720 Icons Description ..................................................................................................................... 20

DP720 Handset Menu.......................................................................................................................... 22

BASIC OPERATIONS ................................................................................................... 25

Turning the Handset ON / OFF ............................................................................................................ 25

Register DP720 Handset to DP750 Base Station ............................................................................... 25

Unregister the DP720 .......................................................................................................................... 26

Checking DP750 Base Station IP Address .......................................................................................... 27

Setting the Key Lock ............................................................................................................................ 27

Locating a DP720 Handset from DP750 Base station ......................................................................... 28

Locate Via DP750 Web UI ............................................................................................................ 28

Locate Via DP750 Base Station ................................................................................................... 29

Understanding DP720/750 Voice Prompt ............................................................................................ 29

Checking System Status ...................................................................................................................... 31

Basic Network Settings ........................................................................................................................ 31

Register a SIP Account ........................................................................................................................ 32

Register Account via Web User Interface ..................................................................................... 32

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DP750/DP720 User Guide

Return to Idle Screen ........................................................................................................................... 35

PHONE SETTINGS....................................................................................................... 36

Editing the Handset’s name ................................................................................................................. 36

Changing the Base PIN ....................................................................................................................... 36

Selecting the Menu Language ............................................................................................................. 37

Activate/Deactivate Hands-Free Mode ................................................................................................ 38

Muting the Microphone ........................................................................................................................ 38

Adjusting Speaker and Earpiece Volume ............................................................................................ 38

Ringtones ............................................................................................................................................. 39

Setting the Ringer Volume on the Handset .................................................................................. 39

Setting the Ringer Melody on the Handset ................................................................................... 39

Advisory Tones ............................................................................................................................. 40

Date and Time ...................................................................................................................................... 41

Factory Functions ................................................................................................................................ 42

Firmware Upgrade ............................................................................................................................... 43

Reset the Handset DP720 ................................................................................................................... 43

CALL OPERATIONS .................................................................................................... 45

Placing calls ......................................................................................................................................... 45

Internal calls .................................................................................................................................. 45

External Calls ................................................................................................................................ 45

Dialing from Call history ....................................................................................................................... 46

Answering Calls ................................................................................................................................... 46

Auto Answer ......................................................................................................................................... 47

Direct IP Call ........................................................................................................................................ 47

Call Hold/Resume ................................................................................................................................ 48

Call waiting ........................................................................................................................................... 48

Do Not Disturb ..................................................................................................................................... 49

Call forward .......................................................................................................................................... 49

Call transfer .......................................................................................................................................... 50

Blind transfer ................................................................................................................................. 50

Attended Transfer ......................................................................................................................... 50

Speed Dial ........................................................................................................................................... 50

3-Way Conference ............................................................................................................................... 51

Voice Mail ............................................................................................................................................. 51

Set Voice mail feature code .......................................................................................................... 51

Play voice mail messages ............................................................................................................ 51

Call Features ........................................................................................................................................ 52

RESTORE FACTORY DEFAULT SETTINGS ............................................................... 54

EXPERIENCING DP750/DP720 ................................................................................... 55

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DP750/DP720 User Guide

Table of Tables

Table 1: DP720 Features in a Glance ......................................................................................................... 11

Table 2: DP750 Features in a Glance ......................................................................................................... 11

Table 3: DP750 Technical Specifications .................................................................................................... 12

Table 4: DP750 Technical Specifications .................................................................................................... 13

Table 5: Equipment Packaging ................................................................................................................... 15

Table 6: DP750 Led Patterns ...................................................................................................................... 18

Table 7: Handset Keys Description ............................................................................................................. 19

Table 8: DP720 Icons Descriptions ............................................................................................................. 20

Table 9: Voice Prompt Menu ....................................................................................................................... 29

Table 10: DP720 Info description ................................................................................................................ 31

Table 11: Call Features ............................................................................................................................... 52

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DP750/DP720 User Guide

Table of Figures

Figure 1: DP720 Package Contents ........................................................................................................... 15

Figure 2: DP750 Package Contents ........................................................................................................... 15

Figure 3: DP750 Back View ........................................................................................................................ 16

Figure 4: Connecting the Base station ........................................................................................................ 16

Figure 5: Setting up the DP720 ................................................................................................................... 17

Figure 6: Setting up the charger station ...................................................................................................... 18

Figure 7: Handset Keys Description ........................................................................................................... 19

Figure 8: DP720 Menu Structure ................................................................................................................ 22

Figure 9: DECT Status ................................................................................................................................ 25

Figure 10: Registration process .................................................................................................................. 26

Figure 11 : Locate Handset via Web UI ...................................................................................................... 28

Figure 12 : Network Settings configuration ................................................................................................. 32

Figure 13: SIP Settings ............................................................................................................................... 33

Figure 14: SIP Accounts Settings................................................................................................................ 34

Figure 15 : SIP Accounts Status ................................................................................................................. 34

Figure 16: Handset Name editing ............................................................................................................... 36

Figure 17: Changing Admin Base PIN Code............................................................................................... 37

Figure 18: Handset Language .................................................................................................................... 38

Figure 19: Ringer Volume ........................................................................................................................... 39

Figure 20: Internal/External Calls Ringtones .............................................................................................. 40

Figure 21: Advisory Tone ............................................................................................................................. 41

Figure 22: Date and Time Settings ............................................................................................................. 41

Figure 23: Factory Functions ...................................................................................................................... 42

Figure 24: Firmware Upgrade ..................................................................................................................... 43

Figure 25: Factory Reset ............................................................................................................................. 44

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DP750/DP720 User Guide

DOCUMENT PURPOSE

This document describes the basic concept and tasks necessary to use and configure your DP720 via the LCD menu and also using the DP750 base station. And it covers the topic of phone installation, making basic calls and connecting phone to devices.Please visit http://www.grandstream.com/support to download the latest “DP750/DP720 User Guide”.

This guide covers following topics:

 Product Overview  Getting Started  Basic Operations  Phone settings  Call Operations

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DP750/DP720 User Guide

CHANGE LOG

This section documents significant changes from previous versions of user guide for DP750/DP720. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.

FIRMWARE VERSION 1.0.0.14

 This is the initial version for DP750/DP720.

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DP750/DP720 User Guide

GUI INTERFACE EXAMPLES

http://www.grandstream.com/sites/default/files/Resources/dp750_web_gui.zip

1. Screenshot of Login Page

2. Screenshots of Status Pages

3. Screenshots of Profiles Pages

4. Screenshots of DECT Pages

5. Screenshots of Phonebook Pages

6. Screenshots of Settings Pages

7. Screenshots of Maintenance Pages

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DP750/DP720 User Guide

WELCOME

Thank you for purchasing Grandstream DP720 DECT IP Phone, the DP720 is the next generation of versatile, affordable, high quality and easy-to-use, high quality DECT cordless IP phones for small BUSINESS and residential users. These compact and durable DECT IP phones allow users mobility throughout their home or office while maintaining the benefits of VoIP calling with a reliable and convenient wireless voice communications. Moreover, it provides many widely accepted benefits of the DECT standard, including compact size, superb HD audio quality, rich feature set, market leading price-performance and wide range radio coverage which allow users to enjoy the benefits of mobility for a minimum investment

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DP750/DP720 User Guide

PRODUCT OVERVIEW

DP720

 DECT Cordless HD.  1.8 inch (128x160) TFT color LCD.  250 hours standby /20 hours talk time.  27 languages embedded.  10 accounts.  10 lines.  5 Type of ring modes.

DP750

 5 handsets.  10 accounts.  10 Lines.  4 Concurrent calls.  PoE power support.  300m range outdoor / 50m range indoor.

FeatureHighlights

The following tables contains the major features of the DP720 / DP750

Table 1:DP720 Features in a Glance

Table 2: DP750 Features in a Glance

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DP750/DP720 User Guide

DP750 Technical Specifications

Air Interface

Telephony standards: DECT Frequency bands:

 1880 – 1900 MHz (Europe), 1920 – 1930 MHz (US),  1910 – 1920 MHz (Brazil), 1786 – 1792 MHz (Korea),  1893 – 1906 MHz (Japan), 1880 – 1895 MHz (Taiwan)

Number of channels: 10 (Europe), 5 (US, Brazil or Japan), 3 (Korea) or 8 (Taiwan) Range: up to 300 meters outdoor and 50 meters indoor

Peripherals

5 LED indicators: Power, Network, Register, Call, DECT Reset button, Pairing/Paging button One 10/100 Mbps auto-sensing Ethernet port with integrated PoE

Protocol/Standards

SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 (pending)

Voice Codecs

G.711µ/a-law, G.723.1, G.729A/B, G.726-32, iLBC, G.722, OPUS, G.722.2/AMR-WB (special order), in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO), VAD, CNG, PLC, AJB

Telephony Features

Hold, transfer, forward, 3-way conference, call park, call pickup, downloadable phonebook (XML, LDAP, up to 3000 entries), call waiting, call log (up to 300 records), auto answer, click-to-dial, flexible dial plan, music on hold, server redundancy and fail-over

Voice Codec

G.711µ/a-law, G.723.1, G.729A/B, G.726-32, iLBC, G.722, Opus, G.722.2/AMR-WB (special order), in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO), VAD, CNG, PLC, AJB

Sample Applications

Weather, Currency (pending)

QoS

Layer 2 QoS (802.1Q, 802.1P) and Layer 3 QoS (ToS, DiffServ, MPLS)

Security

User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.1x media access control, DECT authentication & encryption

Multi-language

Arabic, Chinese Simple, Chinese Tradition, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Turkish

Upgrade/

Provisioning

Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or AES encrypted XML configuration file

Multiple SIP

Accounts

Up to ten (10) distinct SIP accounts per system

Each handset may map to any SIP account(s) Each SIP account may map to any handset(s)

The following table resume all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and Upgrade/ Provisioning settings for the Base station DP750.

Table 3: DP750 Technical Specifications

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DP750/DP720 User Guide

Ring Group

Flexible options when multiple handsets share the same SIP account

 Circular Mode: all phones ring sequentially from the phone next to the one that

answered last

 Linear Mode: all phones ring sequentially in the predestinated order  Parallel Mode: all phones ring concurrently and after one phone answers, the

remaining available phones can make new calls

 Shared Mode: all phones ring concurrently and always share the same line similar

to analog phones

Power and Green Energy Efficiency

Universal Power Supply Input AC 100-240V 50-60Hz; Output 5VDC, 1A; Micro-USB connection; PoE: IEEE802.3af Class 1, 0.44W–3.84W

Package Content

Base unit, Universal Power Supply, Ethernet cable, Quick Start Guide

Dimensions

28.5 mm (H) x 130 mm (W) x 90 mm (D)

Weight

Base unit: 143g, Universal Power Supply: 50g; Package: 360g

Temperature

and Humidity

Operation: -10º to 50ºC (14 to 122ºF); Storage: -20º to 60ºC (-4 to 140ºF); Humidity: 10% to 90% non-condensing

Compliance

FCC: Part 15D, 47 CFR 2.1093, Part 15B CE: EN60950; EN301489-1-6; EN301406 RCM: AS/NZS60950 (Pending)

Air Interface

Telephony standards: DECT Frequency bands:

 1880 – 1900 MHz (Europe), 1920 – 1930 MHz (US),  1910 – 1920 MHz (Brazil), 1786 – 1792 MHz (Korea),  1893 – 1906 MHz (Japan), 1880 – 1895 MHz (Taiwan)

Number of channels: 10 (Europe), 5 (US, Brazil or Japan), 3 (Korea), 8 (Taiwan) Range: up to 300 meters outdoor and 50 meters indoor

Peripherals

1.8 inch (128x160) color TFT LCD 23 keys including 2 soft keys, 5 navigation/ menu keys, 4 dedicated function keys for SEND, POWER/END, SPEAKERPHONE, MUTE 3-color MWI LED

3.5mm headset jack Removable belt clip Micro-USB port for alternative charging and non-battery operation

DP720 Technical Specifications

The following tables resume all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and Upgrade/ Provisioning settings for the DP 720 handset.

Table 4: DP750 Technical Specifications

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DP750/DP720 User Guide

Protocol/Standards

DECT, Hearing Aid Compatibility (HAC) compliant

Voice Codecs

G.722 codec for HD audio and G.726 codec for narrow band audio, AEC, AGC, Ambient noise reduction

Telephony Features

Hold, transfer, forward, 3-way conference, call park, call pickup, downloadable phonebook, call waiting, call log, auto answer, click-to-dial, flexible dial plan, music on hold

Sample Applications

Weather, Currency (pending)

HD Audio

Yes, both on Handset and Speakerphone

Security

DECT authentication & encryption

Multi-language

Upgrade/

Provisioning

Software Upgrade Over-The-Air (SUOTA), handset provisioning Over-The-Air

Multiple Line

Access

Each handset may access up to 10 lines

Power and Green Energy Efficiency

Universal Power Supply Input AC 100-240V 50/60Hz; Output 5VDC, 1A; Micro-USB connection; Rechargeable 800mAh Ni-MH Low Self-Discharge (LSD) AAA batteries; 250 hours of standby time and 20 hours of talk time

Package Content

Handset unit, universal power supply, charger cradle, belt clip, 2 batteries, Quick Start Guide

Dimensions

(H x W x D)

Handset: 155 x 50 x 26 mm, Charger Cradle: 35 x 63.5 x 54 mm

Weight

Handset: 130g, charger cradle: 71g, universal power supply: 50g; Package: 352g

Temperature

and Humidity

Operation: -10º to 50ºC (14 to 122ºF); Charging: 0 to 45ºC (32 to 113ºF); Storage: -20º to 60ºC (-4 to 140ºF); Humidity: 10% to 90% non-condensing

Compliance

FCC: Part 15D, 47 CFR 2.1093, Part 15B CE: EN60950; EN301489-1-6; EN301406 RCM: AS/NZS60950 (Pending)

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DP750/DP720 User Guide

GETTING STARTED

DP720

DP750

 1 Handset unit  1 Universal power supply 5V  1 Charger cradle  1 Belt clip  2 chargeable batteries  1 Quick Start Guide

 1 Base unit  1 Universal power supply 5V  1 Ethernet cable  1 Quick Start Guide  1 GPL Statement

Figure 2: DP750 Package Contents

This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the DP720 IP DECT phone and its Base station DP750.

Equipment Packaging

Table 5: Equipment Packaging

Note:Check the package before installation. If you find anything missing, contact your system administrator.

Figure 1: DP720 Package Contents

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DP750/DP720 User Guide

Connecting DP750

Figure 4: Connecting the Base station

To setup the DP750 Base Station, please follow the steps below:

Figure 3: DP750 Back View

You have two options for power and network connection of the base station: AC power or Power over Ethernet (PoE)

Connecting via AC power

1. Connect the microUSB connector into the related port on the base station and connect the other end of the power adapter into an electrical power outlet.

2. Connect the supplied Ethernet cable between the Internet port on the base station and the Internet

port in your network or the switch/hub device port.

Connecting via PoE

To connect the base station using the pose, you need to connect the Ethernet cable provided (or 3rd party network cable) between the Network Socket on the base station to Ethernet port of the POE switch/hub.

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DP750/DP720 User Guide

Setting up DP720handset

Please follow the above steps to insert batteries into the handset:

1. Open the battery compartment cover.

2. Insert the batteries in the correct polarity.

3. Close the battery compartment cover.

Please charge the batteries fully before using the handset for the first time

Figure 5: Setting up the DP720

BatteryInformation

 Technology: Nickel Metal Hydride (Ni-MH)  Size: AAA  Voltage: 1.2V  Capacity: 800mAh  Charging time: 12 hours from empty to full  Standby time: up to 250 hours  Talk time: up to 20 hours active talk time

In order to get the best performance of your DP720 handset, we recommend using original batteries provided in the package or batteries compliant with above specifications. Above specifications may differ depending on the age and capacity of the batteries used.

Important Note: Be careful when setting up the batteries into your handset to avoid any risk of

short-circuits that can lead to damage your batteries and/or the handset itself. Do not use damaged battery which can increase the risk of serious harm.

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