This user guide provides you with information and instructions on assembling, using
and maintaining your GN 9120. This guide contains the following sections:
The GN 9120 is a cordless headset solution, made up of a cordless headset and a base
unit that is connected to your telephone. The GN 9120 gives you full mobility, handsfree convenience and superior sound quality for your telephone conversations.
Assembling
To integrate the unit to your telephone:
1. Disconnect the handset cord from the telephone’s handset
socket and connect it to the socket marked 0 on the base unit
(1).
2. Connect the connection cord (8) to the telephone’s handset
socket marked 1.
3. Connect the power adapter (9) to the socket marked 2 at the
bottom of the base unit and then connect to a power socket.
4. Insert the base unit into the foot (7) and turn until secure.
5. If your telephone has volume control, set the volume to the
middle setting.
6. Place the headset into the base unit for battery charging.
Battery charging and assembly verifi cation
Initial battery charging
The battery in the headset is not initially charged and will require a
minimum of 20 minutes of charging before use. It takes 1.5 hours
before the battery is fully charged, providing up to 8 hours of talk
time.
The battery charging indicator (1d) on the base unit will fl ash continuously during charging and will light when the battery is fully
charged.
Note: The headset may become warm during battery charging.
This is normal and will not affect the safety or performance of the
headset.
Process CyanProcess Magenta Process YellowProcess Black
Battery charging and use
When not in use, place the headset in the base unit, ensuring the link-up indicator (1b)
is not lit, to charge the battery. If the link-up indicator is lit after placing the headset,
remove the headset from the base unit and place it in the base again.
If battery charge is too low, a beep will be heard in the headset every 20 seconds.
Note: The battery charging indicator (1d) on the base unit will fl ash continuously during
charging and be lit when the battery is fully charged.
Assembly verifi cation
Verify that the assembling of the product has been completed correctly. After removing the headset from the base unit, the green
link-up indicator (1b) on the front of the base unit will light and the
on-line indicator on the headset will fl ash.
If the green link-up indicator does not light, check the wiring connections on the base unit and ensure that the power adapter is connected. If the on-line indicator on the headset does not fl ash continuously, replace the headset in the base unit and remove it again.
Features and customisation
Multifunction button (2d)
The multifunction button serves several functions, depending on
how long the button is pressed for.
FunctionsPress momentarilyPress for 2 secPress for 6 sec
Mutex
Un-mutex
Answer/make callx
End callx
Tone control adjustmentx
Functionality of the + and – buttons (2b & 2c)
The + and – buttons serve several functions, depending on how long the button is
pressed for.
FunctionsPress momentarilyPress for 2 sec
Volume +x
Volume -x
Transmit volume
adjustment
Conference
mode
(+/- simultaneously)
x
(+/- simultaneously)
x
Clear dial tone adjustment
In order to hear a dial tone, you must set the correct dial tone setting.
Complete the following:
1. Put on your headset.
2. Lift the telephone’s handset and listen for a dial tone in your headset.
3. If there is no dial tone or it is not clear, move the telephone termination switch (1e), at the rear of the base unit, along the A-G range
until the dial tone is clear. If the dial tone is just as clear in position
A as in position G, leave the switch in position A.
Transmit volume adjustment
Adjust the volume of transmitted sound according to personal preference.
To adjust the volume:
1. Make a telephone call and ask the person you are calling to assist
you.
2. Press the +/– buttons on the headset simultaneously for 2 seconds. A beep will indicate when 2 seconds has passed.
3. Adjust the volume level by pressing the + or – button.
4. When the person you are speaking with fi nds the volume of your
voice appropriate, press the +/– buttons simultaneously for 2
seconds. This setting is now stored in the headset.
Process CyanProcess Magenta Process YellowProcess Black
Received sound volume adjustment
Adjust the volume of received sound according to personal preference. To adjust the volume:
1. Make a telephone call and ask the person you are calling to assist
you.
2. Adjust the volume of the received sound by pressing the + or
– button. This setting is now stored in the headset.
Note: When the volume reaches maximum or minimum, you will hear
a beep in your headset. The product will save the set volume in its memory.
Tone control adjustment
Select the tone (Normal, Bass Lift or Treble Lift) according to personal
preference. To select the tone:
1. Make a telephone call and ask the person you are calling to assist
you.
2. Press the multifunction button for 6 seconds. A beep will indicate
when 6 seconds has passed.
3. Press the volume + or – button to toggle between the 3 sound
modes.
4. When the desired sound mode is reached, exit the sound mode
adjustment by pressing the multifunction button momentarily.
Positioning of microphone
Adjust the boomarm of your headset so that the microphone is positioned in the direction of your mouth, as close as possible to your
mouth.
Wearing styles: headband and earhook
The wearing style of your headset may be changed by attaching a headband (3) or
earhook (4).
To remove a wearing style from your headset
1. Remove the earcushion (5+6) from the headset receiver (headband version only).
2. Hold the headband/earhook with one hand and the headset receiver in the other hand.
3. Gently press the headset receiver’s speaker with your thumb and
pull the headband/earhook ring away.
To attach a headband for headband wearing style:
1. Gently press the headband ring to the headset receiver until it
clicks. The square knob on the headband ring will match the
square hole in the headset receiver.
2. Click the earcushion on to the headset receiver.
To attach an earhook for over-the-ear wearing style:
1. Gently press the earhook ring to the headset receiver. The square
knob on the earhook ring will match the square hole in the headset
receiver.
2. Attach the earhook to the earhook ring’s clutch.
After attaching the earhook, you may now adjust the headset to be worn on your right
or left ear, depending on personal preference. See the changing wearing ear section
for instructions.
Muting the microphone
To mute and un-mute the microphone, press the multifunction button
momentarily. You are still able to hear your caller, but your voice will
not be transmitted to the caller.
Note: When the microphone is muted, you will hear a beep every 15
seconds in your headset and the red mute indicator on the base unit
will light.
Changing wearing ear
Headband (3) wearing style.
Your headband allows you to wear your headset on your right or left
ear, according to personal preference. Simply rotate the boomarm
180 degrees and your headset is ready for wearing on the other ear.
Note: The boomarm cannot be rotated a full 360 degrees. Do not
force the boomarm when it cannot be rotated any further.
Process CyanProcess Magenta Process YellowProcess Black
Earhook (4) wearing style.
With an earhook, you can wear your headset on your right or left ear, according to
personal preference. Complete the following steps:
1. Rotate the boomarm 180 degrees.
Note: The boomarm cannot be rotated a full 360 degrees.
Do not force the boomarm when it cannot be rotated any further.
2. Detach the earhook from the earhook clutch.
3. Rotate the inner earhook ring 180 degrees.
4. Insert the earhook into the earhook clutch.
Conference mode
Using the conference mode, more than one headset may be joined
to a telephone conversation via the base unit. The headset you use
with your base unit is the master headset.
1. Lift your master headset out of the base unit.
2. Initiate or answer a call. See the answering and making telephone calls section.
3. During the telephone call, place an additional headset into the
base unit. A beep will be heard in the master headset, after
which you have 15 seconds to accept the additional headset.
4. Accept the additional headset by simultaneously pressing the
+/– buttons momentarily.
5. An additional headset leaves the conference call by pressing its
multifunction button for 2 seconds.
6. The conference mode is terminated when:
• the master headset is placed in the base unit
• or the master headset’s multifunction button is pressed for
2 seconds (this will end the call)
Note: Repeat steps 3-5 to add more headsets to the conference mode. Up to 4
headsets may participate in the conference mode.
Answering and making telephone calls
Answering telephone calls:
To answer a telephone call:
1. Lift the telephone’s handset out of its cradle when alerted to an
incoming call.
2. Remove the headset from the base unit. The link will be established
and the on-line indicator (1a) on the front of the base unit will light.
To end the call, place the headset in the base unit and replace the
telephone’s handset to its cradle.
Making telephone calls:
To make a telephone call:
1. Remove the headset from the base unit. The link will be established
and the on-line indicator will light.
2. Lift the telephone’s handset and listen for a dial tone in your headset.
3. Dial the desired number.
To end the call, simply lower your telephone’s handset to its
cradle.
Note: If you connect the telephone connection cord to your telephone’s headset socket
instead of the handset socket, this will enable the telephone’s line button. You can now
answer and end calls by pressing the line button instead of using the handset.
Answering telephone calls using the GN 1000 RHL (Remote Handset Lifter):
You may purchase a GN 1000 RHL as an accessory, which lets you answer and
end telephone calls while away from your desk. Please contact your vendor or visit
www.gnnetcom.com for further information.
Process CyanProcess Magenta Process YellowProcess Black
To answer a telephone call using the GN 1000 RHL:
1. Remove the headset from the base unit when
you receive a call. The link will be established
and the on-line indicator (1a) on the front of the
base unit will begin to fl ash.
Note: If you are already wearing the headset, simply
press the multifunction button (2d) on the headset
for more than 2 seconds to answer the incoming
call.
To end the call, press the multifunction button momentarily or place the headset in the
base unit.
Making telephone calls using the GN 1000 RHL (Remote Handset Lifter):
To make a telephone call using the GN 1000 RHL:
1. Remove the headset from the base unit. The link will be established and the on-line
indicator (1a) on the front of the base unit will begin to fl ash.
2. Dial the desired number.
To end the call, press the multifunction button for 2 seconds or place the headset in
the base unit.
Note: The connection (8) cord must be connected to your telephone’s handset socket
in order for the GN 1000 RHL to function.
Frequently Asked Questions
I do not hear a dial tone.
• Check that all the cords and plugs are connected correctly.
• Check that the power adapter is plugged in and has power.
• Check that the on-line indicator is lit. If it is not, place the headset in the base unit and
take it out again.
• Check that the battery is fully charged. If the battery is fully charged, the battery
charging indicator on the base unit will light when the headset is placed correctly in
the base unit.
I hear beeps in my headset.
• A beep every 15 seconds means that the mute function is
on.
• A beep every 10 seconds means that you are out of range
(up to 100 m, depending on environment) of the headset’s
base unit. Move closer to the base unit.
• A beep every 20 seconds means that the battery charge is
low and needs to be recharged.
The person I am talking to has diffi culties hearing me.
• Check that the mute function is off.
• Readjust the microphone volume.
• Check the position of the boomarm and make sure that the microphone is placed as
close as possible to your mouth.
• You may be out of range (up to 100 m, depending on environment) of the headset’s
base unit. Move closer to the base unit.
• Static electricity may occur if your base unit is placed too close to your telephone or
other electronic devices.
Operational and safety information
Read the operational and safety instructions below. These contain important information about using the product. Keep this user guide for future use.
Replacing the battery
The battery provided with the product will provide you with years of
use. If you need to replace the battery, complete the following:
1. Remove the wearing style as previously explained.
2. In the headset receiver, where the battery is located, press down
the plastic tab securing the battery and pull the battery out.
3. Insert a new battery into the battery compartment.
Note: Make sure that the battery is placed correctly in the headset
with the + of the battery corresponding to the + indicated in the
battery slot of the headset.
4. Re-attach the wearing style as previously explained.
Process CyanProcess Magenta Process YellowProcess Black
Memory reset
When the battery is removed or the power adapter is unplugged (for at least a few
seconds), all customised headset settings (clear dial tone, transmit volume, received
sound volume and tone control) are returned to factory-set default settings.
Registering a new master headset
A new master headset may be registered to the product in case of loss or damage to
the original headset. To register a new master headset, complete the following:
1. Unplug the power adapter for a couple of seconds.
2. Plug the power adapter back to the power socket.
3. Place the new master headset into the base unit.
Cleaning and replacing parts
The earcushion and earplate may be cleaned or replaced. When cleaning, use water
only and a little washing-up liquid if required.
• To clean or replace the earplate (5), fi rst remove the earplate from the headset
receiver.
• To clean or replace the headset’s earcushion (6), gently peel it off the earplate.
• The headset is equipped with a rechargeable battery. For replacing the battery,
please read the instructions in this guide carefully. Only GN Netcom-approved batteries can be used.
No other parts can be replaced by the user.
Safety and declaration
This product is CE marked according to the provisions of the R & TTE Directive (99/5/
EC). Hereby, GN Netcom as declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Please note that this product uses radio frequency bands not harmonised within EU.
Within the EU, this product is intended to be used in Austria, Belgium, Denmark,
Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands,
Portugal, Spain, Sweden, United Kingdom and within EFTA in Iceland, Norway and
Switzerland.
• Never try to dismantle the product yourself. None of the internal components can be
replaced or repaired by users.
• Avoid exposing the product to rain or other liquids.
• The headset is equipped with a rechargeable battery. For replacement of battery,
please read the instructions in this guide carefully. Only GN Netcom-approved batteries can be used.
• The headset may become warm during battery charging. This is normal and will not
affect the safety or performance of the headset.
If you have any problems or questions regarding the product, please contact your
vendor or go to http://www.gnnetcom.com