16.2 Control unit maintenance menu ...........................................................................31
- 2 -
Page 5
INTRODUCTION
INTRODUCTION
1 Instructions guidance
1.1 Product documentation
The instructions are an integral part of the system appliances
and must be handed to the user on completion of the
installation in order to comply with the current regulation.
• Carefully read the manual, to understand all the information
to enable safe installation, use and servicing. No liability can
be accepted in the event of damage for not complying with
the guidance in this instruction manual.
These instructions consist of, Installation, Servicing, Fault
Finding. The instructions are an integral part of the appliance
and must be handed to the user on completion of the
installation.
1.2 Associated documents
- Heat pump use and installation instructions
- Hydraulic module use and installation instructions
- Systempro Control unit use and installation instructions
- Climapro2 RF programmable Room thermostat use and
- Accessories installation instructions (motorized 2 port valve...)
2 System description
2.1 Concept of operation
The hybrid system consists of the following components:
-A Glow-worm Envirosorb 5 heat pump,
- A "Compact" hydraulic module,
- A boiler,
- The Systempro control unit
- A Climapro2 RF wireless programmable room thermostat,
- A wireless photovoltaic outdoor sensor
The following options may be added to the system:
- 2 port valves for zoning,
- A domestic hot water cylinder
The hybrid system’s concept of operation is as follows:
- The home's heat is generated by either the heat pump or the
boiler, dependant on outdoor weather conditions, and the
energy prices paid for gas and electricity.
- The software in the Systempro control unit constantly
monitors outdoor temperature, and the co-effi cient of
Performance (COP). The control unit then decides when
to switch between the heat pump or the boiler to maintain
comfort levels, whilst maximising the effi ciency of the system.
The switchover point must be determined in accordance with
the respective energy costs (see the "Activation of control unit >
Settings> Energy management" chapter).
1.3 Explanation of symbols
a
e
b
i
DANGER: Risk of injuries.
DANGER: Risk of electric shock.
ATTENTION: Risk of damage to the appliance or
to its surroundings.
IMPORTANT: Important information.
1.4 Guarantee registration
We recommend you complete and return as soon as possible
your guarantee registration card (delivered with the hydraulic
module). If your guarantee registration card is missing you can
obtain a copy or record your registration by telephoning the
Glow-worm Customer Service number 01773 596510.
0020096883_01 - 06/10 - Glow-worm
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Page 6
INTRODUCTION
2.2 Example of Installation – Diagram 9 (9.1) : HYBRID COMPACT with 1 low heating temperature
zone (30-40°C) or 1 high heating temperature zone (< 80°C)
This diagram shows the case of an installation with
a single zone low temperature heating fl oor (= outlet
temperature < 40°C).
7
i
i
Refer to the chapters “Hydraulic connection” and
“Electrical Connection” to connect the system.
DHW components only necessary with sealed
system or open vented installations. Hot water
production can be via a combi boiler instead.
6
b
D
5
C
48
3
2
1
14
230V
EBUS
B
A
9
E
F
11
I
1312
G
H
10
Key
1 Heat pump
2 Systempro control unit
3 "Compact" hydraulic module
4 Heat pump electrical supply + protection (This must have it's
own single isolation)
5 Wireless outdoor sensor
6 Domestic hot water cylinder
7 EBUS boiler
8 Domestic hot water cylinder 2 port valve
9 Climapro2 RF programmable wireless room thermostat
10 Heating circuit (UFH shown, but can be underfl oor or
A Heat pump circuit return
B Heat pump circuit fl ow
C Cold water supply
D Domestic hot water fl ow
E Boiler circuit fl ow
F Boiler circuit return
G Heating circuit fl ow
H Heating circuit return
I Heat pump circuit safety valve discharge
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Page 7
INTRODUCTION
2.3 Example of Installation – Diagram 9 (9.2) : HYBRID COMPACT with 2 low heating temperature
zones (30-40°C) or 2 high heating temperature zones (< 80°C)
This diagram shows the case of an installation with a
dual zone low temperature heating fl oor
(= outlet temperature < 40°C).
Zones must be same temperatures.
7
i
i
Refer to the chapters “Hydraulic connection” and
“Electrical Connection” to connect the system.
DHW components only necessary with sealed
system or open vented installations. Hot water
production can be via a combi boiler instead.
b
D
6
5
C
411
3
2
1
17
230V
EBUS
B
I
A
16
8
9
10
E
F
14
G
H
15
12
13
Key
1 Heat pump
2 Systempro control unit
3 "Compact" hydraulic module
4 Heat pump electrical supply + protection (This must have it's
own single isolation)
5 Wireless outdoor sensor
6 Domestic hot water cylinder
7 EBUS boiler
8 Climapro2 RF programmable wireless room thermostat "zone 2"
9 Heating circuit "zone 2" (UFH shown, but can be underfl oor or
radiators)
10 2 port valve "heating zone 2"
11 Domestic hot water cylinder 2 port valve
12 Climapro2 RF programmable wireless room thermostat "zone 1"
13 Heating circuit "zone 1" (UFH shown, but can be underfl oor or
radiators)
0020096883_01 - 06/10 - Glow-worm
14 2 port valve "heating zone 1"
15 Overheating safety (if underfl oor heating)
16 Glycol PRV discharge
17 Heat pump circuit fi lter (not supplied)
A Heat pump circuit return
B Heat pump circuit fl ow
C Cold water supply
D Domestic hot water fl ow
E Boiler circuit fl ow
F Boiler circuit return
G Heating circuit fl ow
H Heating circuit return
I Heat pump circuit safety valve discharge
- 5 -
Page 8
INTRODUCTION
2.4 Example of Installation – diagram 9 (9.3) : HYBRID COMPACT with 3 low heating temperature
zones (30-40°C) or 3 high heating temperature zones (< 80°C)
This diagram shows the case of an installation with
a three zone low temperature heating fl oor (= outlet
temperature < 40°C).
Zones must be same temperatures.
10
9
i
i
Refer to the chapters “Hydraulic connection” and
“Electrical Connection” to connect the system.
DHW components only necessary with sealed
system or open vented installations. Hot water
production can be via a combi boiler instead.
b
D
6
5
C
414
3
2
1
230V
EBUS
7
E
8
11
12
13
F
15
16
B
A
20
Key
1 Heat pump
2 Systempro control unit
3 "Compact" hydraulic module
4 Heat pump electrical supply + protection (This must have it's
own single isolation)
5 Wireless outdoor sensor
6 Domestic hot water cylinder
7 EBUS boiler
8 2 port valve "zone 3"
9 Climapro2 RF programmable wireless room thermostat "zone 3"
10 Heating circuit "zone 3" (*)
11 Climapro2 RF programmable wireless room thermostat "zone 2"
12 Heating circuit "zone 2" (*)
13 2 port valve "zone 2"
14 Domestic hot water cylinder 2 port valve
- 6 -
17
I
19
15 Climapro2 RF programmable wireless room thermostat "zone 1"
16 Heating circuit "zone 1" (*)
17 2 port valve "zone 1"
18 Overheating safety (if underfl oor heating)
19 Glycol PRV discharge
20 Heat pump circuit fi lter (not supplied)
A Heat pump circuit return
B Heat pump circuit fl ow
C Cold water supply
D Domestic hot water fl ow
E Boiler circuit fl ow
F Boiler circuit return
G Heating circuit fl ow
H Heating circuit return
I Heat pump circuit safety valve discharge
(*) UFH shown, but can be underfl oor or radiators
G
H
18
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Page 9
INTRODUCTION
3 Safety instructions and regulations
3.1 Safety instructions
Incorrect installation can cause electric shock or
e
• Never disable security devices and do not try to adjust them.
• Be sure to consider the following handling techniques and
- Grip the appliance at its base
- Use safety clothing where appropriate, e.g. gloves, safety
• Ensure safe lifting techniques are used:
- Keep back straight.
- Avoid twisting at the waist.
- Avoid upper body/top heavy bending.
- Always grip using the palm of the hand.
- Use designated hand holds.
- Keep load as close to body as possible.
- Always use assistance if required.
• Under no circumstances must the user interfere with or
• When assembling the connections, correctly position the
• This appliance contains metal parts. Care should be taken
The basic safety instructions must be followed before
attempting to maintain or replace spare parts:
• Stop the appliance.
• Electrically isolate the appliance from the power supply.
• Hydraulically isolate the appliance using the isolation valves
• Should you need to replace hydraulic components, drain the
• Protect all the electrical components from water while
• Use only original spare parts.
appliance damage.
precautions:
footwear.
adjust sealed parts.
seals to avoid any leakage of water.
with regard to edges.
if provided.
appliance.
working on the appliance.
R410A Refrigerant Fluid
Important: any action carried out on the
b
• Use only R410A refrigerant.
b
a
refrigerant circuit must be performed by
qualifi ed authorised personnel.
Venting refrigerating fl uid into the atmosphere
is prohibited. The refrigerant must be properly
recovered in a container suitable for recycling.
The draining and refi lling operations must be
performed in a well-ventilated area and with the
necessary protective equipment (risk of burns).
3.2 Regulations
3.2.1 Statutory requirements
IMPORTANT
Where no British Standards exists, materials and equipment
should be fi t for their purpose and of suitable quality and
workmanship.
The installation of this appliance must be carried out by a
competent person in accordance the rules in force in the
countries of destination.
Manufacturer’s instructions must not be taken as overriding
statutory requirements.
Standards
On installing and commissioning the appliance you must adhere to
the technical rules, standards and provisions in effect at the time.
Reminder of existing regulatory acts
- EC regulation No. 20372000 from the 29th of June 2000
This European regulation repeals regulation No. 3093/94
and presents the elimination schedules of CFC and HCFC.
It also deals with the collection of refrigerants, system leaks,
particularly systems containing more than 3 kg of CFC or
HCFC, as well as the minimum level of qualifi cation required
by the technicians.
- EC regulation No. 0842/2006 from the 17th of May 2006
regarding the containment, use, collection and disposal
of the fl uorinated greenhouse gases, the labelling and
elimination of the products and equipment containing these
gases, the restriction of use and banning of certain products
from the market, as well as the training and certifi cation of
personnel and companies operating in the activities targeted
by this regulation: refrigeration, air-conditioning, heat pumps
and fi re protection systems containing greenhouse gases.
• Use only new O-rings and gaskets.
• After having completed work on water carrying components,
check for their tightness.
• When work on the appliance is completed, perform an
operational test and check for safety.
0020096883_01 - 06/10 - Glow-worm
3.2.2 Other regulations
Control of Substances Hazardous to Health
Under Section 6 of The Health and Safety at Work Act 1974, we
are required to provide information on substances hazardous to
health. The adhesives and sealants used in this appliance are
cured and give no known hazard in this state.
The refrigerant used in this appliance is R410a the use of which
is strictly controlled by F Gas regulation EN842/2006.
- 7 -
Page 10
INSTALLATION
INSTALLATION
4 System appliance installation
4.1 Recommendations before installing
4.1.1 Heating circuit design
General
The heat transmitters may be low temperature (eg underfl oor
heating or high temperature (radiator...).
The pipe sections are to be determined using a fl ow / pressure
curve (refer to the chapter
Commissioning ► Heating circuit adjustment"). The distribution
will be determined by the fl ow corresponding to the power
actually required, regardless of the maximum power that can be
provided by the installation’s generators.
We recommend that you allow for suffi cient fl ow
b
to ensure that the temperature difference between
the fl ow and the return is equal to 7 K for fl oor
heating and 15 K for radiators.
"Activating the control unit"►
Chapter 2 - System description). Connect the overheating
safety device to the boiler power supply.
Water treatment
Existing system- It is essential that prior to installing the new
appliances the system is thoroughly fl ushed.
New system- For optimum performance after installation, the
appliances and its associated central heating system should
also be fl ushed.
Flushing shall be carried out in accordance with BS 7593, a
chemical cleanser can be used either Sentinel X300, X400 or
Fernox F3 are suitable.
It is recommended to fl ush existing systems fi rst before fi tting
the new appliances.
• Ensure all cleanser is removed from the whole system before
adding an inhibitor.
For long-term corrosion protection after fl ushing, an inhibitor
suitable for stainless steel heat exchangers can be used. Either
Sentinel X100 or Fernox F1 inhibitor can be used.
The module is suitable for use on systems using softened water.
4.1.2 Heat pump circuit design
Make sure the heating circuit water fl ow is greater
b
Installation pipework must be designed and installed to ensure
venting of air from the system is possible.
b
The total volume of water for the heating circuit depends,
among other factors, on the cold static load of the boiler’s
expansion vessel.
i
- In GB, Guidance on vessel sizing is also given in the current
i
It is recommended that a drainage valve be installed at the
lowest point of the installation.
- Drain taps shall be to the current issue of BS2879.
• Install the following components in the return of the heating
• In the case of a heated fl oor, install a manual reset overheat
than 900 l / h.
TRVs must be fi tted on all radiators, with the
exception to reference rooms.
The heating system volume should be calculated to
ensure that the expansion vessel is suitable, it may
be necessary to add an additional vessel.
issue of BS5449 and BS7074 Part 1.
In the event of insolating the boiler, the boiler
expansion vessel will also be isolated from the
heating circuit.
In such an event, adopt the necessary precautions.
circuit (not supplied):
- a heating fi lter
- a ¼ turn shut-off valve,
- an air separator (if necessary),
- an anti-sludge fi lter (if necessary).
safety device (55°C) on the heating circuit fl ow (refer to the
Installation pipework must be designed and installed to ensure
venting of air from the system is possible.
Make sure the circuit’s water fl ow corresponds
b
• Install the following components to the hydraulic module, in
• Install a ¼ turn shutoff valve in the fl ow of the heat pump.
i
b
4.1.3 Domestic hot water circuit design
The maximum working pressure of the domestic hot water
circuit is 10 bar. If the cold water supply pressure exceeds this,
then a pressure-reducing valve must be fi tted in the supply to
the boiler.
In areas where the water is ‘hard’ (i.e. more than 200 mg/L
of calcium carbonate), it is recommended that the hot water
setting is reduced and that a scale reducer is fi tted, refer to the
manufacturer’s instructions or consult the local water company
for additional advice.
to the appliance’s nominal water fl ow.
the direction of the heat pump (not supplied):
- a fi lter,
- a ¼ turn shut –off valve on each side of the fi lter,
In order to avoid the transmission of vibrations to
surrounding structures, use hoses for the hydraulic
connections at least 1 metre from the heat pump.
Insulate the pipes with an UV- and hightemperature-resistant insulation.
Water pressure
‘Hard’ water areas
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Page 11
INSTALLATION
4.2 Mounting
Install the Systempro control unit near the hydraulic
i
• Consult the corresponding installation manual and install the
module to facilitate system commissioning.
following elements:
- the heat pump,
- the hydraulic module,
- the boiler,
- the Systempro control unit,
- the Climapro2 wireless room thermostat,
- the wireless outdoor sensor.
5 Hydraulic connection
• Take care to clean the pipes before assembly removing any
debris or burrs. Grease and oils may need to be removed
they are not possible to remove by cleansing and fl ushing.
Foreign bodies in the system may enter the appliance and
interrupt its operation.
• Do not use any solvent products, due to the risk of damaging
the circuit.
• Only use original seals supplied with the appliance.
key
1 Heat pump fl ow circuit ¼ turn shut-off valve in the direction of
the building (not included)
2 Return circuit ¼ turn shut-off valve in the direction of the heat
pump (not included)
3 Return circuit hose in the direction of the heat pump (not
supplied)
4 Cap
5 Return connection (Ø1 ") to the heat pump
6 Flow heat pump connection (Ø1 ") to the building
7 Flow heat pump circuit hose in the direction of the building
(not supplied))
8 Insulation (not supplied)
• Remove the protection caps (4) located on the connections.
• Connect a hose (3) and a shut-off valve (2) to the return
connection (5) to the heat pump.
• Connect a hose (7) and a shut-off valve (1) to the fl ow heat
pump connection (6) in the direction of the building.
5.1.2 Connection to the hydraulic module
Insulate the pipes with an UV- and high-
b
temperature-resistant insulation.
• Check that there are no leaks. Repair if necessary.
5.1 Heat pump circuit
• Comply with the values given in the table below when
making the hydraulic connections of the heat pump circuit.
Linear distance (without elbows or
additional pressure drops)
≤ 20 mØ ¾"
≤ 30 mØ 1"
5.1.1 Connection to the heat pump
Insulate the pipes with an UV- and high-
b
4
3
2
temperature-resistant insulation.
56
7
Min. diameter of tubes to
be installed
3
2
1
Key
1 Insulation (not supplied)
2 Flow heat pump circuit to the building
3 Flow heat pump connection (Ø1 ") to the building
4 Return connection (Ø1 ") to the heat pump
5 Heat pump return circuit
6 Filter (not supplied)
7 Return circuit ¼ turn shut-off valve in the direction of the heat
pump (not included)
4
5
6
7
1m min.
1
0020096883_01 - 06/10 - Glow-worm
• Install a fi lter to the circuit returning to the heat pump. Install
it between the 2 shut-off valves in order to be able to remove
it from the circuit and clean it periodically.
• Connect the fl ow heat pump circuit (2).
• Connect the return circuit (5) to the heat pump.
8
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Page 12
INSTALLATION
5.1.3 Removal of condensate
When the heat pump is operational, it will produce condensation
that needs to be drained off.
1
A
2
3
1
5.2 Boiler circuit
5.2.1 Connection from the hydraulic module to
the boiler
Make the connection limiting the load losses to a
i
i
3
2
minimum (the circuit should be as short as possible,
avoid bends and narrow sections...).
Refer to the installation manual delivered with the
boiler for domestic hot water system connections.
B
3
2
Key
A Confi guration with inclination to the left
B Confi guration with inclination to the right
1 Heat pump
2 Plug
3 Drainage elbow
• Insert the drainage elbow (3) and pipe into the correct
opening depending on the angle of the heat pump.
• Seal off the other opening with the supplied plug (2).
1
4
5
Key
1 Flow boiler connection (Ø ¾")
2 Flow boiler tubing (not included)
3 Boiler
4 Return tubing leading to the boiler (not included)
5 Return connection (ؾ") leading to the boiler
• Connect a pipe (4) to the return connection (5) leading to the
boiler.
- 10 -
• Connect a pipe (2) to the fl ow connection (1) leading away
from the boiler.
• Refer to the boiler instructions to connect the pipes (2) and
(4) to the boiler.
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Page 13
INSTALLATION
5.2.2 Connection of the domestic hot water
cylinder (option)
• Refer to the instructions supplied with the 2-way valve
and the domestic hot water cylinder for their hydraulic
connections to the boiler circuit.
5.3 Heating circuit
5.3.1 Connection from the hydraulic module to
the heating circuit
Make the connection limiting the load losses to a
i
5
minimum (the circuit should be as short as possible,
avoid bends and narrow sections...).
• Connect a pipe (7) to the fl ow connection (6) leading away
from the hydraulic module.
• Connect the pipes (2) and (7) to the heating circuit.
6 Electrical connections
Incorrect installation can cause electric shock or
e
The appliance must be connected directly to an accessible,
fi xed, switched, electrical outlet.
The manufacturer declines any responsibility for damages to
persons or others caused by the incorrect installation of the
appliance earthing. This includes failure to comply with current
standards.
Electrical components have been tested to meet the equivalent
requirements of BSEN 7671 and the BEAB regulations.
1
appliance damage. The electrical connection of
the appliance must be made only by a qualifi ed
engineer.
Main board
2
4
3
2
1
Key
1 Heating circuit
2 Flow heating tubing leading to the hydraulic module (not
included)
3 Return heating circuit ¼ turn shut-off valve leading to the
hydraulic module (not included)
4 Return heating circuit fi lter leading to the hydraulic module
(not supplied)
5 Flow heating connection (Ø ¾") leading to the hydraulic
module
6 Return heating connection (Ø ¾") leading to the hydraulic
module
7 Return heating tubing leading to the hydraulic module (not
included)
6
20 mm max.
Key
1 Electrical wires
2 Insulation
7
When you connect the electrical wires to a connector on the
electronic board:
• Maintain a maximum distance of 20 mm between the
connector and the outer insulation.
• If using single core wires are used ensure that they are
wrapped together in an insulating sheath.
6.1 Heat pump
The cables connecting the isolator and the heat pump must be:
- suitable for a fi xed installation.
- weather resistant.
- equipped with wires adapted to appliance’s power rating.
• Connect the heat pump to an electrical panel via an
independent protection system (20A differential breaker with
at least 3 mm between each contact).
Additional protection may be required during installation to
ensure overvoltage category II.
• Connect a pipe (2) to the return connection (5) leading to the
hydraulic module.
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Page 14
INSTALLATION
6.1.1 Access to main board
B
1
A
Key
1 Handle
2 Box
• Remove the box (2) by pulling it toward you using the handle
(1).
6.2 Electrical wiring
Insert the Ebus 24V cable and 230V power cable
e
in different casings.
230V Connection
2
• Connect a 3 x 2.5 mm ² cable to the heat pump’s power
terminal 230V (1).
• Pass the cable through the cable clamp (4).
• Connect the heat pump’s power cable to the installation’s
electrical panel: single-phase network 230V + neutral + earth.
• Close the access hatch with the screw (6).
• Tighten the clamp.
6.3 Hydraulic module
NTC1REL1
A
A
1
2
1
B
3
4
B
Key
1 230 V supply connection terminal block
2 Ebus connection terminal
3 Clamp for Ebus cable
4 Clamp for 230 V power cable
5 Access hatch to electrical connections
6 Access hatch screw
• Pass the pump cable (1) through the cable clamp (2).
• Connect the cable (1) to the REL1 terminal in the Systempro
control.
• Connect a 2 x 0.75 mm ² cable to the heat pump’s BUS
terminal (2).
• Pass the cable through the cable clamp (3).
• Connect the Ebus cable to the Systempro control unit.
• Tighten the clamp.
- 12 -
• Tighten the clamp (2).
• Pass the temperature sensor cable (3) through the clamp (4).
• Connect the cable (3) to the NTC1 terminal in the
Systempro control.
• Tighten the clamp (4).
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Page 15
INSTALLATION
6.4 Boiler
• Consult the installation manual supplied with the boiler in
order to connect the boiler to the electricity circuit.
6.5 Systempro control unit
• The electrical installation in the dwelling must permit the
power supply to the equipment to be isolated by a double
pole isolation switch and be fused. The double pole isolation
switch must incorporate a gap of 3mm between the contacts.
• Use a power cable suitable for the mains connection,
minimum 0.75 mm. If the cable is damaged, it must be
replaced by a qualifi ed engineer.
temperature zone (< 40°C) or 1 high heating temperature
zone (< 80°C)
KeyDescriptionCable min.
230V~Control unit electrical supply3 x 0.75 mm²
REL1Pump of the hydraulic module3 x 0.75 mm²
REL2DHW cylinder 2 port valve (*)3 x 0.75 mm²
REL5Heating circuit 2 port valve2 x 0.75 mm²
IN1DHW cylinder thermostat (*)2 x 0.75 mm²
NTC1
NTC2DHW cylinder thermistor (*)2 x 0.75 mm²
EBUSEBUS connection of the heat pump2 x 0.75 mm²
EBUS connection of the boiler (respect the
polarity +/-)
2 x 0.34 mm²
2 x 0.75 mm²
temperature zone (< 40°C) or 2 high heating temperature
zone (< 80°C)
6.5.4 Connection of the 2 port valve
230V~
REL1
REL2
REL3
REL4
REL5
LN
LN
LN
LN
13
13
13
13
12
LN
When the 2 port valve is connected to REL3:
• Connect the neutral wire (blue) of the valve to the “N” of the
REL3 connector.
• Connect the live wire (brown) of the valve to the “L” of the
REL3 connector.
• Connect the earth wire (yellow/green) of the valve to the
earth of the REL3 connector.
• Electrically insulate the red and grey wires of the valve as
they are not used.
When the 2 port valve is connected to REL4 or 5:
• Connect the neutral wire (blue) of the valve to the “N” and
the live wire (brown) of the valve to the “L” of the REL4 or 5
connector.
• Connect the earth wire (yellow/green) of the valve to the
earth of the REL3 connector.
12
IN1
LN
LN
12
KeyDescriptionCable min.
230V~Control unit electrical supply3 x 0.75 mm²
REL1Pump of the hydraulic module3 x 0.75 mm²
REL2DHW cylinder 2 port valve (*)3 x 0.75 mm²
REL4Heating circuit 2 port valve "area 2"2 x 0.75 mm²
REL5Heating circuit 2 port valve "area 1"2 x 0.75 mm²
IN1DHW cylinder thermostat (*)2 x 0.75 mm²
NTC1
Heating fl ow thermistor of the hydraulic
module
2 x 0.34 mm²
NTC2DHW cylinder thermistor (*)2 x 0.75 mm²
EBUSEBUS connection of the heat pump2 x 0.75 mm²
EBUS
EBUS connection of the boiler (respect the
polarity +/-)
2 x 0.75 mm²
(*) Not applicable for combi installations
- Diagram 9 (9.3) : HYBRID COMPACT with 3 low heating
temperature zone (< 40°C) or 3 high heating temperature
zone (< 80°C)
KeyDescriptionCable min.
230V~Control unit electrical supply3 x 0.75 mm²
REL1Pump of the hydraulic module3 x 0.75 mm²
REL2DHW cylinder 2 port valve (*)3 x 0.75 mm²
REL3Heating circuit 2 port valve "area 3"2 x 0.75 mm²
REL4Heating circuit 2 port valve "area 2"2 x 0.75 mm²
REL5Heating circuit 2 port valve "area 1"2 x 0.75 mm²
IN1DHW cylinder thermostat (*)2 x 0.75 mm²
• Electrically insulate the red and grey wires of the valve as
they are not used.
NTC1
Heating fl ow thermistor of the hydraulic
module
2 x 0.34 mm²
NTC2DHW cylinder thermistor (*)2 x 0.75 mm²
EBUSEBUS connection of the heat pump2 x 0.75 mm²
EBUS
EBUS connection of the boiler (respect the
polarity +/-)
2 x 0.75 mm²
(*) Not applicable for combi installations
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Page 17
INSTALLATION
Commissioning
• Open all the hydraulic circuits’ valves.
7 Filling the glycol circuit
Warning! Do not dispose of glycol into drains
b
b
• Mix 1 part propylene glycol with 2 parts water. This
• Use an antifreeze test kit to ensure accurate dosing.
and the environment.
We recommend that you use propylene glycol
enriched with corrosive inhibitors.
mixture ensures antifreeze protection down to an exterior
temperature of -15 °C.
2
B
Ø14
A
6
5
4
3
2
1
1
Key
1 Glycol container (*)
2 Filling pump (*)
3 Hose leading to the fi lling pump output (*).
4 Cap
5 3-way valve with shut-off valve for fi lling
6 Manometer
7 3-way valve with shut-off valve for fi lling
8 Hose leading to the fi lling pump return (*)
(*) Not supplied with the appliance
8
7
1
Key
1 Air trap
2 Ø 14 mm fl at wrench (*)
3 Hose
4 Deposit (*)
(*) Not included
• Connect one end of the hose (3) to the trap (1).
• Insert the other end of the hose (3) into the container (4) in
order to recover any residual brine during the fi lling of the
circuit.
• Using a fl at wrench (2), open the trap (1) a ¼ turn.
• In order to drain the glycol circuit after fi lling, use a fi ll pump
(2).
3
4
• Remove the caps (4) from the valves (5) and (7).
• Connect the fi lling pump hose (3) to the valve (5).
• Insert the hose (8) into the container and (1) and connect it
to the valve (7).
• Open valves (5) and (7) as shown in the illustration above.
• Start the fi ll pump (2) and fi ll the glycol circuit.
• Continue running the fi lling pump until completely purged of
air (8).
• Close the air trap located on the heat pump.
• Close the valve (7) and ensure the glycol circuit is left with
a pressure of between 1.5 and 2 bars with the aid of the
manometer (6).
• Close the valve (5) and stop the fi lling pump.
The level of glycol may decrease during the
i
Any residue of glycol solution should be kept in an appropriate
container to be re-used for the next fi lling.
fi rst month following the commissioning of the
installation. It may also vary in accordance with the
outdoor temperature.
0020096883_01 - 06/10 - Glow-worm
• Ensure any leftover glycol solution is left with the end user
and retained in a safe place.
- 15 -
Page 18
INSTALLATION
8 Filling the heating circuit
In the case of a multi-zone installation, fi ll the
i
• For single zone installations (diagram 9.1), please refer to
• For mutiple zone installations (diagram 9.2, 9.3) please refer
heating circuit using the “Filling” mode when
commissioning the control box. “Filling” mode
ensures fi lling by automatically opening all of the
circuit. Refer to the chapter “Commissioning the
Systempro control unit ► Commissioning ► Filling
the heating circuit".
your boiler installation manual for fi lling of the heating circuit.
to chapter "Commissioning ► Filling the heating circuit" for
instructions on confi guring the systempro control box for fi lling multiple zones.
• Remove the protective cover (2) located in the battery
compartment following the order (A) to (C).
Key
1 ON/OFF button
• Switch ON the circuit breaker which is located on the
electrical panel and connected to the heat pump.
• Switch ON the heat pump button (1). Check that the green
LED located on the heat pump’s motherboard is on.
To locate the LEDs on the PCB, see the "Wiring
i
diagram" chapter in the heat pump instructions.
10 Activating the boiler
• The main screen of the room thermostat is displayed.
12 Activating the control unit
Ensure that the heat pump and heating circuits
a
e
• Switch ON the circuit breaker which is located on the
have been fi lled.
Ensure that all the electrical connections have
been made.
electrical panel and connected to the control unit.
• Refer to the boiler instructions in order to adjust the boiler.
Ensure that the maximum heating temperature is
b
b
compatible with the installation.
Make sure the boiler pump is not in permanent
mode.
- 16 -
1
Key
1 Switch On (I) / Off (O)
• Turn on the control unit (1) with the switch (2) in position (I).
0020096883_01 - 06/10 - Glow-worm
Page 19
INSTALLATION
When connected for the fi rst time, the installation
i
menu is displayed.
• Use the buttons to select
a language.
• Press the button
• Enter the installer access code 96
with the buttons .
• Press the button
12.1 Confi guring the installation
to confi rm.
to confi rm.
This screen is only displayed if you
answered “YES” to the previous
question.
• Select number of heating zones
present on the system using the
buttons
- Z20 kit = 2 heating zones
- Z11 kit = not available
- Z30 kit = 3 heating zones
• Press the button
• Using the buttons ,
select DHW cylinder on the screen,
if the option is installed.
• Press the button
• Select the corresponding cylinder
type using the buttons
.
to confi rm.
to confi rm.
.
• Follow and confi rm the steps
prompted by the initial installation
aid.
• Press the button
Your system corresponds to diagram
number "9" in the control unit.
• Choose diagram number "9" with the
buttons
• Press the button
Multizone kit' refers to zone valves for
more than one heating zone.
• If so, choose "YES".
• Use the button
follow the control unit instructions.
• If this is not the case and the
installation has only one zone, choose
"NO" with the buttons
to confi rm.
.
to confi rm.
to confi rm and
.
• Press the button to confi rm.
The control unit summarizes your
installation.
• If this is correct, confi rm with the
button
• If it is not correct, press the button
introduced.
• Press the button .
.
and change the data you
• Press the button to confi rm.
0020096883_01 - 06/10 - Glow-worm
- 17 -
Page 20
INSTALLATION
12.2 Wiring summary
To check or modify a connection:
e
• Set the control box switch to the Off (O)
position.
• Set the circuit breaker located on the
electrical panel and connected to the control
box to the Off position.
• Press the button .
Via the screen, you will be asked to
verify, step by step, the connections you
made to the control unit.
• If the connections are correct,
confi rm with the button
• If they are not correct, disconnect
the control unit’s power supply and
complete the necessary wiring as
indicated.
• Once completed, connect on the
control unit’s power supply and
confi rm with the button
Once the control unit has been
reconnected, it returns to the current
control function.
12.4 Thermostat(s)
• Using the buttons ,
select Roomstat(s) on the screen.
• Press the button
• Using the buttons ,
select the area controlled by the
room thermostat.
• Press the button
On the room thermostat:
• Press the button
.
.
seconds.
• Enter the professional access code
(96).
• Via the installer menu > select > RF
> pairing.
• Press the room thermostat button
.
The control unit and the room
thermostat display “Connection fi nished
" on the respective screen.
If the message "Connection failed" is
displayed, press the button
repeat the operation.
to confi rm.
to confi rm.
for 7
and
• Press the button .
12.3 "Thermostat / sensor" menu
• Using the buttons ,
select Rmstat/sensor on the screen.
• Press the button
- 18 -
to confi rm.
• Repeat these operations for each
room thermostat (the zone number
is displayed on the thermostat at the
end of pairing).
• Press the button
twice.
12.5 Outdoor sensor
• Using the buttons , select
Outdoor sensor on the screen.
• Press the button
to confi rm.
0020096883_01 - 06/10 - Glow-worm
Page 21
• Using the buttons ,
select Connection on the screen.
• Press the button
to confi rm.
INSTALLATION
This setting is automatically modifi ed in
the installer room thermostat menu.
• Increase or decrease with the
buttons
desired correction.
to display the
to confi rm.
• Press the button
• Press the button
twice.
12.6 Self check
• Press the button on the outdoor
sensor to connect.
e
The automatic test allows you to check:
- EBUS inputs,
1
ON
- NTC inputs,
- the RF connection with the room thermostat,
- the outdoor sensor radio connection.
Do not modify the cables when connected to the
mains.
The other connections are not tested and should be
visually inspected during installation or confi guration
modifi cations.
Key
1 Outdoor sensor button
Once the sensor is detected, the message
i
• Press the button
i
«Connection completed» is displayed.
If unsuccessful, the message "Connection failure" is
displayed.
Press the button
The External T°C Correction allows you to correct
the temperature measured by the outdoor sensor
(+/- 5 ° C, at intervals of 1 ° C - factory setting: 0).
• Using the buttons ,
• Press the button
and repeat the operation.
.
select External T ºCcorrection on
the screen.
to confi rm.
• Using the buttons ,
select Self check on the screen.
• Press the button
• Check that all installation’s
components are switched on.
• Confi rm the start of the test with the
button
.
to confi rm.
0020096883_01 - 06/10 - Glow-worm
- 19 -
Page 22
INSTALLATION
The automatic test will start.
The results appear in seconds,
indicating the status of each
component.
This menu allows you to adjust the
installation’s maximum heating output
temperature (value adjustable between
30 ° C and 80 ° C - factory setting:
73°C).
• Press the button
.
- If the connection is correct, the
message "OK" appears opposite the
component.
- If the connection is not correct, the
message "Not OK" appears opposite
the component.
In this case, check the connections.
12.7 Settings
This menu allows you to adjust different functions in accordance
with the connected appliances and to reset all the parameters.
• Using the buttons ,
select Settings on the screen.
• Press the buttony
to confi rm.
• Press the button .
• Increase or decrease with the
buttons
desired value.
• Press the button
• Press the button .
This menu allows you to select the
heating curve (value adjustable
between 0.2 and 4 - factory setting:
1.2), which allows you to obtain the
maximum heating demand for the usual
minimum outdoor temperature for the
region in which the sensor is installed.
• Using the buttons
select Heating curve adjustment on
the screen.
• Press the button
• Increase or decrease with the
buttons
desired value(s).
to display the
to confi rm.
,
twice.
to display the
12.7.1 Heating
The maximum heating output temperature must be
b
adjusted in accordance with the characteristics of
your installation.
• Using the buttons ,
select Heating on the screen.
• Press the button
to confi rm.
• Press the button
Ensure that the heating curve setting is
b
Key
1 Older properties with radiators
2 Standard/modern house with radiators
3 Highly insulated modern house with low temperature radiators
A Heating fl ow temperature (°C)
B External temperature
compatible with the installation.
Heating curve
A
or underfl oor heating
12
to confi rm.
3
B
- 20 -
• Press the button twice.
0020096883_01 - 06/10 - Glow-worm
Page 23
INSTALLATION
12.7.2 Domestic hot water
This menu allows you to adjust the
maximum hot water temperature (value
adjustable between 35 °C and 65 °C factory setting: 65°C).
• Using the buttons
select Hot water on the screen.
• Press the button
• Press the button .
• Increase or decrease with the
buttons
desired value.
• Press the button
• Press the button
12.7.3 Cooling (*)
(*) Function not active for the UK
,
to confi rm.
to display the
to confi rm.
.
Consult the electricity bill
• Find and note down the unit price per kWh, excluding VAT.
Unit price per kWh excluding VAT:
Consult the natural gas bill
• Find and note down the unit price per kWh excluding VAT.
Unit price per kWh excluding VAT (customer invoice):
Consult the propane gas bill
• Find and note down the unit price per ton excluding VAT.
Unit price per ton excluding VAT:
Determine the energy effi ciency ratio
• Choose the table corresponding to the type of gas used by
your installation.
• Look for the column which corresponds to the price paid for
electricity.
• Now, on the same table, fi nd the price band that corresponds
to the gas price paid, and where the 2 intersect determines
the energy ratio.
12.7.4 Energy management
The energy effi ciency coeffi cient determines the switching point
between two energies (gas, electricity), in accordance with their
respective costs.
The systempro makes a selection in accordance
i
The adjustment requires certain information that can be easily
found in home owners energy bills (electricity and gas).
i
• Disregard the price of the fi rst energy tier for example, the
• Depending on your installation, obtain:
- the price exc VAT per kWh for electricity and natural gas,
- the price exc VAT per ton of propane gas.
• Enter the information and the values in the tables below.
with the energy effi ciency coeffi cient.An incorrect
setting will adversely affect the system effi ciency.
Accurate price information is key to the correct
operation of the hybrid system. Always use the most
recent energy prices from your energy provider.
rate paid for the fi rst energy units used in a given billing
period. See example below.
If the values you noted down do not correspond to
i
• Please note the result (s) in the table below
the values shown in the tables opposite, this means
that there is probably an error. Contact the energy
providers for confi rmation of prices excluding VAT.
Energy effi ciency coeffi cient =
• Using the buttons ,
select Energy ratio(s) on the screen.
• Press the button
In the case of dual tariffs, indicate the 2
energy effi ciency coeffi cients.
• Increase or decrease with the
buttons
desired value.
to confi rm.
to display the
0020096883_01 - 06/10 - Glow-worm
• Press the button
to confi rm.
- 21 -
Page 24
INSTALLATION
NATURAL GAS with electricity
Price (GBP) of electricity per kWh excluding VAT
0,080 to 0,090
0,0200 to 0,02254,04,5*5,0*5,4*5,9*6,4*6,8*7,3*7,8*8,3*8,7*9,2*
0,0226 to 0,02503,64,04,4*4,9*5,3*5,7*6,1*6,5*7,0*7,4*7,8*8,2*
0,0251 to 0,02753,23,64,04,4*4,8*5,2*5,5*5,9*6,3*6,7*7,1*7,4*
0,0276 to 0,03003,03,33,74,04,4*4,7*5,1*5,4*5,7*6,1*6,4*6,8*
0,0301 to 0,03252,73,13,43,74,04,3*4,6*5,0*5,3*5,6*5,9*6,2*
0,0326 to 0,03502,52,83,13,43,74,04,3*4,6*4,9*5,2*5,5*5,8*
0,0351 to 0,03752,32,62,93,23,53,74,04,3*4,6*4,8*5,1*5,4*
0,0376 to 0,04002,22,52,73,03,23,53,84,04,3*4,5*4,8*5,0*
0,0401 to 0,04252,12,32,62,83,03,33,53,84,04,2*4,5*4,7*
0,0426 to 0,04501,92,22,42,62,93,13,33,63,84,04,2*4,5*
0,0451 to 0,04751,82,12,32,52,72,93,13,43,63,84,04,2*
0,0476 to 0,05001,72,02,22,42,62,83,03,23,43,63,84,0
0,0501 to 0,05251,71,92,12,32,42,62,83,03,23,43,63,8
0,0526 to 0,05501,61,82,02,12,32,52,72,93,13,33,43,6
0,0551 to 0,05751,51,71,92,12,22,42,62,82,93,13,33,5
0,0576 to 0,06001,41,61,82,02,12,32,52,62,83,03,23,3
0,0601 to 0,06251,41,61,71,92,02,22,42,52,72,93,03,2
price excluding VAT (GBP) of natural gas in kWh
0,0626 to 0,06501,31,51,71,82,02,12,32,42,62,82,93,1
0,0651 to 0,06751,31,41,61,71,92,02,22,32,52,62,82,9
0,0676 to 0,07001,21,41,51,71,82,02,12,32,42,62,72,8
* Not recommended
0,091 to 0,100
0,101 to 0,110
0,111 to 0,120
0,121 to 0,130
0,131 to 0,140
0,141 to 0,150
0,151 to 0,160
0,161 to 0,170
0,171 to 0,180
0,181 to 0,190
0,191 to 0,200
PROPANE GAS with electricity
Price (GBP) of electricity per kWh excluding VAT
0,080 to 0,090
0,0350 to 0,03751,51,71,92,12,32,52,62,83,03,23,43,6
0,0376 to 0,04001,41,61,82,02,12,32,52,62,83,03,23,3
0,0401 to 0,04251,41,51,71,82,02,22,32,52,62,83,03,1
0,0426 to 0,04501,31,41,61,71,92,02,22,32,52,62,82,9
0,0451 to 0,04751,21,41,51,61,81,92,12,22,42,52,62,8
0,0476 to 0,05001,11,31,41,61,71,82,02,12,22,42,52,6
0,0501 to 0,05251,11,21,41,51,61,71,92,02,12,32,42,5
0,0526 to 0,05501,01,21,31,41,51,71,81,92,02,22,32,4
0,0551 to 0,05751,01,11,21,41,51,61,71,81,92,12,22,3
0,0576 to 0,06001,01,11,21,31,41,51,61,71,92,02,12,2
0,0601 to 0,06250,91,01,11,21,41,51,61,71,81,92,02,1
0,0626 to 0,06500,91,01,11,21,31,41,51,61,71,81,92,0
0,0651 to 0,06750,81,01,11,11,21,31,41,51,61,71,81,9
0,0676 to 0,07000,80,91,01,11,21,31,41,51,61,71,81,9
0,0701 to 0,07250,80,91,01,11,21,31,31,41,51,61,71,8
price excluding VAT (GBP) of LPG per litre
0,0726 to 0,07500,80,90,91,01,11,21,31,41,51,61,71,7
0,0751 to 0,07750,70,80,91,01,11,21,31,31,41,51,61,7
0,0776 to 0,08000,70,80,91,01,11,11,21,31,41,51,61,6
0,091 to 0,100
0,101 to 0,110
0,111 to 0,120
0,121 to 0,130
0,131 to 0,140
0,141 to 0,150
0,151 to 0,160
0,161 to 0,170
0,171 to 0,180
0,181 to 0,190
0,191 to 0,200
- 22 -
0020096883_01 - 06/10 - Glow-worm
Page 25
12.7.5 Resetting parameters
This feature allows you to reset the parameters of the control
unit (factory setting).
The resetting of factory settings is irreversible.
b
Any customised confi guration of the control unit
will be lost.
• Using the buttons ,
select Settings reset on the screen.
INSTALLATION
The screen shows the pressure
measured in the system.
• Activate fi lling mode by pressing the
button
• Refer to the boiler instructions for
fi lling the boiler.
The screen displays the pressure
measured in the system and that
installation fi lling is in progress.
.
• Press the button
• Increase or decrease with the
buttons to display the
desired value.
• Press the button
• Press the button
to confi rm.
to confi rm.
.
12.8 Commissioning
This menu allows you to carry out the necessary operations on
the appliances following installation.
• Using the buttons , select
Commissioning on the screen.
• To stop fi lling press the button .
• Close the fi lling loop.
• Press the button
to confi rm.
12.8.2 Venting the heating circuit
Venting of the heating circuit enables the purging of any air in
the heating circuit.
• Using the buttons ,
select Air venting on the screen.
• Press the button
• Open the different heating circuit air vent.
to confi rm.
• Press the button
12.8.1 Filling the heating circuit
The Systempro control unit is used to open the
i
0020096883_01 - 06/10 - Glow-worm
valves of each zone during fi lling, if more than one
heating zone is installed.
• Select Fill htg circuit on the screen
using the buttons .
• Press the button
to confi rm.
to confi rm.
b
• Using the buttons ,
select Vent heating circuit on the
screen.
• Press the button
• Confi rm with the button in
order to begin the venting process.
The venting process is carried out for
15 minutes. You can simultaneously run
the venting of the HP circuit.
• Press the button
When venting is complete, close the different
heating circuit air vent.
to confi rm.
.
- 23 -
Page 26
INSTALLATION
12.8.3 Heating circuit adjustment
Key
1 Speed control
2 Speed III (factory setting)
3 Speed II
4 Speed I (not applicable to this system)
12.8.4 Venting the HP circuit
The venting of the HP circuit allows you to purge any air in the
HP circuit.
2
1
B
Ø14
1
2
3
4
1
A
3
4
• Turn the control (1) to select pump speed II or III, in
accordance with the fl ow / pressure curve below.
Hydraulic module pump fl ow / pressure curve
60
50
40
30
20
10
0
Key
1 Speed 2
2 Speed 3
A Available pressure (kPa)
B Flow within the circuit (l/h)
3006009001200
Key
1 Air trap
2 Ø 14 mm fl at wrench (*)
21
3 Hose
4 Container (*)
(*) Not included
• Connect one end of the hose (3) to the trap (1).
• Insert the other end of the hose (3) into the container (4) in
order to recover any residual glycol during the venting of the
circuit.
B
• Using the buttons ,
select Vent HP circuit on the screen.
• Press the button
to confi rm.
- 24 -
• Confi rm with the button in
order to begin the venting process.
You can start the heating circuit bleed at
the same time.
0020096883_01 - 06/10 - Glow-worm
Page 27
• Using a fl at wrench (2), open the trap (1) a ¼ turn in order to
remove the air present in the glycol circuit, then close it quickly
(in order to avoid emptying the circuit).
The venting process is carried out for 15 minutes.
• Repeat this last operation at the end of the venting procedure.
• Press the button .
The venting may result in a drop in the glycol
b
• Ensure that the glycol circuit pressure is between 1.5 and
b
circuit pressure.
2bars. If it not, top up the glycol circuit.
When venting is complete, make sure that the
various heating circuit air vent are open.
INSTALLATION
1
12.8.5 Adjustment of HP circuit fl ow
The heat pump is designed to operate with a minimum fl ow of
750 l / h. If the fl ow is less than 500 l / h, the heat pump will stop
and the boiler will begin to function. Heating comfort will always
be guaranteed, but energy saving will be compromised.
The heat pump is equipped with a fl ow sensor and it is possible
to read the water fl ow directly via the control unit.
i
i
The HP circuit fl ow should be between 750 and 850 l / h.
Incorrect venting of the installation may lead to
variations in fl ow.
• Using the buttons ,
select HP circuit fl ow on the screen.
• Press the button
to confi rm.
Key
1 Flow control valve
• Use the control valve (1) to adjust the fl ow of the HP circuit to
between 750 and 850 l/h.
If you are unable to obtain a fl ow of between 750 and
i
• Press the button
• Press the button
850l/h using the fl ow control valve (1), change the
speed of the hydraulic pump module.
to stop the fl ow reading via the
control unit.
.
1
• Using the button , launch the
reading of the heat pump circuit fl ow.
0020096883_01 - 06/10 - Glow-worm
2
3
Key
1 Speed control
2 Speed I
3 Speed II (not applicable to this system)
- 25 -
Page 28
INSTALLATION
"Heat pump" fl ow / pressure curve
12
60
50
40
30
20
10
0
Key
1 With water 20°C
2 With glycol solution (mix at 30%) at 20°C
A Available pressure (kPa)
B Flow within the circuit (l/h)
3006009001200
B
12.9 Status reports
This menu enables real-time access to:
- the status of the appliances responding to a request (ON/
OFF)
- the information available from the appliances (temperature,
pressure, fl ow, ...),
12.9.1 Information on the boiler
• Using the buttons ,
select Boiler on the screen.
• Press the button
This screen indicates whether the boiler
responds to a request (ON or OFF).
• Press the button
fault report.
• To reset the fault report, press
and confi rm with the button
.
12.9.2 Information on the heat pump
Refer to "Troubleshooting> Heat pump status" for
i
a description of the status report displayed on the
screen.
to confi rm.
to consult a
- register of last 5 faults recorded for each appliance (failure
code and description)
Refer to the "Troubleshooting> fault codes" chapter for
i
- to reset the report for each appliance.
a description of the fault code displayed on the screen.
• Using the buttons ,
select Status reports on the screen.
• Press the button
to confi rm.
• Using the buttons ,
select Heat pump on the screen.
• Press the button
This screen indicates:
- whether the heat pump responds to a
request (ON or OFF)
- the heat pump status report (ON or
OFF).
• To access the information relative to
the components, press
and confi rm with the button .
• Press the button
fault report.
• To reset the fault report press
and confi rm with the button
.
to confi rm.
to consult a
- 26 -
0020096883_01 - 06/10 - Glow-worm
Page 29
INSTALLATION
12.9.3 System information
• Using the buttons ,
select System on the screen.
• Press the button
This screen indicates:
- the external temperature,
- the heating circuit pressure.
• To access the information relative to
the components, press
and confi rm with the button
• Press the button to consult the
fault report.
• To reset the fault report, press
and confi rm with the button
.
to confi rm.
12.9.5 Information about the domestic hot water
cylinder option
This menu is only available if you have chosen the
i
.
domestic hot water tank option.
• Using the buttons ,
select DHW cylinder on the screen.
• Press the button
This screen indicates:
- The set point of the DHW cylinder.
- whether the DHW cylinder respond to
a demand (ON or OFF),
- The status of the domestic hot water
tank valve (ON or OFF),
- The temperature of the hot water
measured by the tank sensor.
to confi rm.
12.9.4 Information on heating zone
• Using the buttons ,
select Heating zone on the screen.
• Press the button
This screen is only displayed if you
have installed more than one heating
zone.
• Select the zone you want to consult
using the buttons
• Press the button
This screen indicates:
- the heating circuit temperature setting,
- the temperature of the room in which
the room thermostat is located,
- whether the heating zones respond to
a demand (ON or OFF),
- the status of the 2-way valve (ON or
OFF).
to confi rm.
.
to confi rm.
12.10 Options
• Using the buttons ,
select Parameters on the screen.
• Press the button
This menu allows you to:
- change the language of the control
unit menus
- adjust the brightness and contrast of
the screen
- to display the versions of system’s
software.
to confi rm.
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INSTALLATION
12.11 Heating system test
• Ensure that there is a heating demand to the control unit.
In the case of a multi-zone confi guration, perform the test
zone by zone and ensure that the appropriate zone gets
warmer.
• Ensure that all the heating circuit’s thermostatic valves are
open.
• Balance the heat emitters, if necessary.
12.12 Finishing
12.12.1 Radio signal test
• Put the room thermostats in place and ensure that the quality
of their radio signal is optimal.
Wait about fi fteen minutes after commissioning
i
• Hold down the room thermostat button
• Enter the installer code "96" and confi rm with the button
• Select on the screen > radio > test using the buttons
The room thermostat will show the signal quality for the room
thermostat and the outside sensor.
the thermostat(s) and the outdoor sensor before
performing the test.
for 7 seconds.
.
and confi rm with the button .
12.12.3 Description of the main screen
This screen indicates:
- the overall system effi ciency,
- the current date,
- the time.
The date and time settings are confi gured via the room
thermostat.
• Consult the room thermostat instructions in order to adjust
settings.
12.12.4 System Performance Display
The performance indicator is based on the effectiveness of the
appliances during the past 24 hours.
Comment
Excellent
Good
OK
Standard
Signal qualityComments
Excellent
Good
LowOperational limit
NoneWill not operate
• If the signal quality is none or bad, check that:
- the room thermostat batteries are properly installed in their
compartment,
- the polarity of the batteries is not reversed,
- the batteries are not exhausted. If so, replace them with
fresh batteries.
If the signal quality does not improve, move the
i
• Repeat these operations for each room thermostat.
thermostat to limit distances and obstacles.
Normal operation
12.12.2 Reinitialisation of fault log
• Reset the fault reports of all system appliances (see chapter
"Activation of control unit > Component Info").
• Press the control unit button
to display the main screen.
for more than 3 seconds
12.12.5 Status of appliances and system
The status of each of the installation’s components is checked
continuously. The result is displayed automatically every minute.
• Press the button to
immediately obtain the status of the
installation.
After checking the installation, the
control unit displays the result for each
component and for the heating system
pressure.
The result can be:
- OK,
- NOT OK,
- _ _ (component not connected).
If the control unit displays "OK" for all appliances, no particular
action is required.
• If the control unit indicates <FAULT>, press the button
• If the control unit shows "_ _", check that the appliances are
switched on and connected to the control unit.
• Follow the indications on the control unit screen and consult
the "Troubleshooting" chapter for the corresponding failure
code.
.
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MAINTENANCE
13 Re-check and restart
• Once the system is installed, check the operation of each
appliance.
• Start the system to ensure that any adjustments operate
correctly and check that the appliances operate safely.
• Reset the fault reports for all appliances. To do this, see
chapter "Activation > Components Info”.
• Check the water-tightness of the appliances and eliminate
any leaks.
• Check the entire control and safety system, settings and
operation.
• Start the "Self check" procedure to test the system
connections (refer to the chapter “Commissioning the control
unit > Self check”).
14 User information
At the end of the installation, the installer must:
- explain the operation of the appliances and its safety devices
to the user, if necessary provide a demonstration and answer
any questions;
MAINTENANCE
15 Trouble-shooting
15.1 Fault diagnosis
The following checks should be performed before proceeding
onto specifi c diagnostics:
- Make sure that the electricity supply has not been interrupted
and that the appliance is connected correctly.
- Ensure that the isolating valves are open.
- Check that all external controls are connected correctly.
15.2 Fault codes
The faults described in this chapter should be
i
carried out by a qualifi ed engineer and if needed by
the After Sales Service.
- hand over to the user all the required documentation,
- fi ll in the documents where necessary;
- advise the user of the precautions necessary to prevent
damage to the system, appliances and the building;
- remind the user to service the appliances annually.
- The user shall not interfere with or adjust sealed
components.
- Any servicing must be carried out by a competent person
approved at the time by the Health and Safety Executive.
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MAINTENANCE
15.2.1 System fault codes
Fault
codes
DescriptionCauseSolution
Failure in Ebus communication between with the
001
boiler
Failure in Ebus communication between with the
002
heat pump
Failure in Ebus communication between with the
003
hydraulic module
Heating circuit fl ow temperature sensor failure
010
(open circuit)
Heating circuit fl ow temperature sensor failure
011
(short circuit)
Heating circuit fl ow temperature sensor failure low
012
temperature (open circuit)
Heating circuit fl ow temperature sensor failure low
013
temperature (short circuit)
Domestic water tank temperature sensor failure
014
(open circuit)
Domestic water tank temperature sensor failure
015
(short circuit)
021Pressure too low <0.5 bar
Failure in communication with the zone 1 wireless
030
room thermostat.
Failure in communication with the zone 2 wireless
031
room thermostat.
Failure in communication with the zone 3 wireless
032
room thermostat.
Failure in communication with the zone 4 wireless
033
room thermostat.
Failure in communication with the zone 5 wireless
034
room thermostat.
Failure in communication with the zone 6 wireless
035
room thermostat.
Failure in communication with the wireless
036
outdoor sensor
The boiler is not connected to the control
unit.
The cable polarity is reversed.
The boiler is off.
The heat pump is not connected to the
control unit.
The heat pump is off.
The hydraulic module is not connected to
the control unit.
The hydraulic module is off.
The sensor is defective or not
properly connected to the control unit
management or hydraulic module.
The sensor is shorted.
The sensor is defective or not properly
connected to the control unit.
The sensor is shorted.
The sensor is defective or not properly
connected to the control unit.
The sensor is shorted.
There is a leak in the heating circuit.The
venting was not carried out correctly.
The room thermostat is too far from the
control unit.
There is a problem with the batteries in
room thermostat.
The wireless outdoor sensor is too far
from the control unit.
Check that the boiler is connected to the
control unit.
Check the connection’s + / - polarity.
Ensure that there is no interruption to the
electricity network and that the boiler is
properly connected and turned on.
Make sure the heat pump is connected to
the control unit.
Ensure that there is no interruption to the
electricity network and that the heat pump
is properly connected and turned on.
Make sure that the hydraulic module is
connected to the control unit.
Ensure that there is no interruption to the
electricity network and that the hydraulic
module is properly connected and turned
on.
Check the sensor’s connections.
Verify that the position and the operation
of the sensor are correct.
Check the sensor’s resistance.
Check the sensor’s connections.
Verify that the position and the operation
of the sensor are correct.
Check the sensor’s resistance.
Check the sensor’s connections.
Verify that the position and the operation
of the sensor are correct.
Check the sensor’s resistance.
Check that there are no leaks.
Drain the heating circuit. Remove air.
Fill the installation.
Check the RF signal quality via the
Climapro2 RF installer menu.
Check the location of the thermostat.
Check that the thermostat’s batteries are
installed in their compartment.
Make sure the battery polarity is not
reversed.
Make sure the batteries are not dead.
If so, replace them with new batteries
Check the location of the outdoor sensor.
Check that the sensor’s power supply is
correctly provided by a photovoltaic cell.
15.2.2 Boiler fault codes
• Consult the boiler installation manual for information about
the fault codes.
15.2.3 Heat pump fault codes
• Consult the heat pump installation manual for information
about the fault codes.
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15.3 Status
15.3.1 Boiler status
• Consult the boiler installation manual for information about
the status codes.
15.3.2 Heat pump status
• Consult the heat pump installation manual for information
about the status codes.
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MAINTENANCE
16 Servicing
16.1 Annual Maintenance
• Consult each of the system component’s instructions for
more information about the corresponding maintenance
operations.
16.2 Control unit maintenance menu
The maintenance menu includes the installation menu function,
plus 2 additional functions.
• Press the button for 7
seconds.
• Enter the installer maintenance
access code (35).
• Press the button
16.2.1 Test menu
This menu allows you to test the operation of all appliances and
the system (boiler, HP, zone valves,) present in the installation.
to confi rm.
Heat pump test
• Using the buttons ,
select Heat pump on the screen.
• Press the button
This menu allows you to:
- issue a heating demand to the heat
pump,
- activate the pump
- activate the fan
- activate the 4-way valve
- activate the crankcase heater
- activate the electrical resistance
heater
- activate the heat exchanger’s
resistance heater
- activate the defrosting
• Using the buttons
your selection on the screen.
• Confi rm with the button
the test.
• To stop the test, press the button
.
to confi rm.
, make
to start
• Using the buttons ,
select System tests on the screen.
• Press the button
Boiler test
• Using the buttons ,
select Boiler on the screen.
• Press the button to confi rm.
This menu allows you to issue a heating
demand to the boiler.
• Press the button
the heating demand.
to confi rm.
to activate
• Press the button
System test
• Using the buttons ,
select System on the screen.
• Press the button
This menu allows to activate the
hydraulic module pump.
• Press the button
the test.
• To disable the test, press the button
.
• Press the button
.
to confi rm.
to activate
.
• Press the button
heating demand.
• Press the button
0020096883_01 - 06/10 - Glow-worm
to disable the
.
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Page 34
MAINTENANCE
i
Heating zones test
The heating zones can only be tested if you have
installed multiple zone valves.
• Using the buttons ,
select Zones on the screen.
• Press the button to confi rm.
This menu is used to activate the 2 port
valve for each zone.
• Select the zone you want to test
using the buttons
• Press the button
the test.
• To disable the test, press the button
.
• Press the button
DHW cylinder test
.
to activate
to confi rm.
16.2.2 Aftersales information
This menu provides access to Aftersales Service information.
• Using the buttons ,
select Parameters on the screen.
• Press the button
• Using the buttons , select
After sales info on the screen.
• Press the button
You can view or edit the following
information:
- date of last access to installer
menus,
to confi rm.
to confi rm.
i
The domestic hot water cylinder test is only possible
if you have selected the domestic hot water cylinder
option.
• Using the buttons ,
select DHW cylinder on the screen.
• Press the button
• Using the buttons ,
select DHW cylinder demand on
the screen.
• Press the button
• Press the button
the test.
to confi rm.
to confi rm.
to activate
- the name of the company which
provides the after sales service if
entered,
- the telephone number of the
company which provides the after
sales service if entered.
- 32 -
The domestic hot water cylinder 2-way
valve opens and the heat pump heats
the domestic hot water cylinder circuit.
• To disable the test, press the button
.
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Page 36
Because of our constant endeavour for improvement, details may vary slightly from those shown in these instructions.