Contents
Gigaset DE380 IP R:
New and updated functions
This document is a supplement to the user guide for the Gigaset VoIP phone:
Gigaset DE380 IP R
In the time since the user guide was completed, the functionality of this device has been
increased (firmware version 0430 or higher). These changes are described in this
document.
Contents
Auto configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Auto configuration during first installation of the phone . . . . . . . . . . . . . . . . . . . . . . . . . 2
Starting auto configuration, updating VoIP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Completing the auto configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Possible error causes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Info Live Ticker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Configuring/activating info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Configuring info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Activating/Deactivating the display of info services . . . . . . . . . . . . . . . . . . . . . . . 7
Displaying the text information on the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using public online directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Selecting online directory and registering for access (Web configurator) . . . . . . . . . . . . 8
Using public online directories on the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Opening an online/classified directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Searching for an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Search result (hit list) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Calling participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Starting a detailed search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Updated menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1
Auto configuration
Auto configuration during first installation of the phone
Auto configuration
For many VoIP providers the entire configuration process for the VoIP settings is automated. Therefore the provider allocates a configuration file with all necessary VoIP access
data (the general VoIP provider data and your personal account data). This configuration
file is made available on a configuration server in the Internet. You can download this file
to your phone.
Two types of automated configuration are possible:
u configuration with auto configuration code
You will get an auto configuration code from your VoIP provider.
After you have entered this auto configuration code into your phone all necessary VoIP
data will be uploaded to your phone automatically.
You need not make any VoIP settings by yourself.
u MAC-based configuration
All necessary VoIP access data (general VoIP provider data and individual account data)
will be uploaded to your phone as soon as the phone registers with its MAC address.
You need not enter any VoIP data by yourself.
Auto configuration during first installation of the phone
This section amends the chapter "First steps" in the user guide for your Gigaset VoIP phone.
If your provider supports auto configuration the procedure of first installation changes.
Your provider supports the MAC-based configuration:
Follow the installation steps in the user guide until you have connected your phone with
the router and the power supply.
u If the router uses DHCP so that the phone gets connected to the Internet, the MAC-based
configuration starts automatically. The installation is completed.
You can now make calls with your phone via the Internet.
You need not start the configuration wizard.
u If the router's DHCP server is deactivated you must enter the network settings first to
connect the phone to the Internet.
¤ Connect your PC to the Web configurator of the phone as described in the user guide
of the phone.
¤ Select Network Settings from the tab Settings and enter the settings as described in the
user guide of the phone.
¤ Select the [Set] button to save the settings on your phone.
As soon as the phone is connected to the Internet the download of the configuration
file is started automatically. The installation is completed. You can make calls with your
phone via the Internet.
2
Auto configuration during first installation of the phone
Please note
If you operate your phone as a router (i.e. you connect the phone directly to the DSL
modem) the MAC-based configuration starts automatically after the phone has a
connection to the Internet. That means, you have set the phone to router mode and done
the neccessary network settings (see user guide of the phone).
Your provider supports the configuration with auto configuration code
Follow the installation steps in the user guide until you have connected a PC to the Web
configurator of the phone.
Auto configuration
¤ If you do not want to use DHCP you must enter the network settings to connect the
phone to the Internet.
¤ Select Network Settings from the Settings tab and enter the settings as described in the
user guide of the phone.
¤ Select the [Set] button to save the settings on your phone.
¤ Select VoIP Settings ¢ Profile Download from the Settings tab.
¤ Enter the auto configuration code and start auto configuration as described in the
following section "Starting auto configuration, updating VoIP settings".
The installation is completed.
3
Auto configuration
Starting auto configuration, updating VoIP settings
Starting auto configuration, updating VoIP settings
¤ Establish a connection to your phone’s Web configurator.
¤ On the Settings tab select VoIP Settings ¢ Profile Download.
u For auto configuration with auto configuration code:
¤ In the Auto Configuration Code: field enter the auto configuration code that you have
received from your VoIP provider (maximum 32 characters). The entry is case sensitive.
¤ Select the Start Auto Configuration button.
u For MAC-based auto configuration
¤ Select the option Periodic MAC-based Configuration, if you want your phone to check
automatically whether a new version of the configuration file is available. The check
will be done during every reboot/restart of the phone. A new version of the file will
be downloaded automatically.
¤ Select the Start MAC-based Configuration button to start the configuration file down-
load manually.
In both cases the telephone establishes a connection to the Internet and downloads the
configuration file. To load the configuration data on the phone, the system reboots. You
are logged off from the Web configurator.
Already existing VoIP settings will be deleted as soon as Start Auto Configuration / Start MAC-
based Configuration is selected.
Generally, you need not enter any additional VoIP settings.
4
Completing the auto configuration
Auto configuration
Completing the auto configuration
If the phone is able to establish a connection to the VoIP server, the following will appear
on the display:
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DE380 IP R
Your phone is registered with the VoIP server. You can now make calls with your phone via
the Internet. Callers can reach you via your VoIP number
Possible error causes
If the message Register failed is displayed in the second line of the idle display the following
error causes are possible in addition to the error causes listed in the user guide of your
phone:
Configuration with auto configuration code / MAC-based configuration
Possible reasons are:
u The VoIP provider does not support auto configuration.
u The downloaded configuration file is corrupt.
u The downloaded data are incorrect.
u On the provider server exists no configuration file for the download to your phone.
Contact your VoIP provider for more information.
¤ If neccessary connect your PC to the phone’s Web configurator.
¤ Select Account Settings / Server Settings on the Settings tab.
¤ Correct the settings when necessary or enter the VoIP data you have received from the
provider.
Configuration with auto configuration code
u The auto configuration code may have been entered incorrectly.
¤ Establish a connection to your phone’s Web configurator.
¤ On the Settings tab select VoIP Settings ¢ Profile Download.
¤ Enter the auto configuration code. Check your use of upper and lower case.
¤ Start the configuration file download once more.
5
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