General Hearing Instruments, Inc.
175 Brookhollow
Harahan, LA 70123
www.generalhearing.com
MADE in USA
OWNER’S MANUAL
Device Information
Left serial no.
Right serial no.
Purchase date:
Simplicity Warranty Policy
This “Limited Warranty” as dened in the Consumer Product Warranty
and Federal Trade Commission Improvement Act gives you specic legal
rights. You may have additional rights which vary from state to state.
Service Labor: For a period of 1 year from the consumer’s original
purchase date, General Hearing will service your hearing device at no
charge as a result of defective parts or workmanship.
Parts: Defective parts will be replaced at no charge with new or
equivalent parts for 1 year from the consumer’s original purchase date.
Any replacement parts are warranted for the remaining portion of the
original warranty period.
22
CONGRATULATIONS
You have made a significant step toward improving your life by joining
thousands of satisfied customers currently using advanced hearing aids
from General Hearing Instruments.
The Simplicity is a digital device that has been specifically developed for
those who have difficulty understanding speech in the presence of background noise. You will find speech not just louder, but clearer and easier to
understand.
Please review the DVD and manual carefully.
They contain valuable information that will help you achieve maximum
benefit from your new hearing aid and how to properly care for it.
Be patient with your new hearing system. Learning to use the device will
require a period of adjustment. It may take a little time to become totally
familiar with the operation of the device and hearing certain sounds again.
!
TABLE OF CONTENTS
Device Reference ..................... 1
Color Code Reference ............... 2
Battery Insertion ........................ 3
Testing The Device ................... 4
Device Insertion ........................ 5
Operation of Device .................. 6
Memory Selection ..................... 7
Battery Information ................... 8
Daily Maintenance ..................... 9
PolyTube Removal .................... 10
PolTube Cleaning ...................... 11
Troubleshooting ........................ 12
Precautions ............................... 13
Important Notice ........................ 14
Important Notice Con’t .............. 15
Warning to Dispensers ............... 16
About Your Hearing Device ........ 17
Performance Data ..................... 18
Performance Data
Performance Data
con’t ............. 19
con’t ............. 20
Repair Service ........................... 21
Warranty Coverage ................... 22
REPAIR SERVICE
If you have viewed the Quick-Start DVD and reviewed the troubleshooting
section of this manual and you are still experiencing difficulty with your
Simplicity device, servicing of the device may be required.
All Simplicity device repairs are handled through the ReadyWearExpress
Service Center. There is a processing fee for repairs during the warranty
period. The processing fee includes inspection, cleaning, preventive maintenance, and return shipping and handling. Our web site offers complete
information regarding repairs service: www.readywearexpress.com
ReadyWear Express Service Center
PMB #144
5860 Citrus Blvd. Suite D
River Ridge, LA 70123
Call: (504) 729-6185 (customer service)
E-mail: service@readywearexpress.com
Visit: www.readywearexpress.com
21
PERFORMANCE DATA Continued
MAX OSPL90 : 106.3 dB
AT........................800 Hz.
HF AVG ............... 100.6 dB
HF AVF F.O.G. .....10.1 dB
Reference Test Gain
Target: ................. 23.6 dB
Measured: ........... 18.2 dB
Response Limit: 45.3 dB
F1 = ....................200 Hz
F2 = ....................7,500 Hz
Eq. Input Noise 25.7 dB
Battery (1.3V) .......0.82 mA
Averaging Frequencies
1000 Hz
1,600 Hz
2,500 Hz
Freq. ................2000 Hz
Attack ..............52 mS
Release ...........90 mS
DEVICE REFERENCE
Color of device may vary. Beige product
(dbSPL)
100
90
80
70
60
5060708090
THD FREQ SRC
0.2% 500 Hz. 70 dB
0.1% 800 Hz 70 dB
0.3% 1,600 Hz 65 dB
used in this manual for demostration
purposes.
Ear hook
Sound port with
dome ex-tip
Red or Blue color
indicator
Retention cord
20 1
Battery
compartment
Microphone port
Memory Select Button
Battery Door
COLOR CODE REFERENCE
(dB)
PERFORMANCE DATA Continued
Simplicity devices have been color coded to
help distinguish a left device from a right one.
Look closely at the base of the Sound Port
Dome. It will be imprinted with either red or
blue stamp. The red color indicates the right
ear and blue for the left. For future reference
the devices themselves are made for either
ear, only the poly-tubes are ear-specific.
It is recommended that you change the polytube approximately every three months or
sooner if they crack or become discolored.
Refer to pages 10 and 11 for proper cleaning and
replacement instructions.
The multi-curve analysis shown on the
Red or Blue
color stamp
left reects typical Smart Touch performance at each of the four memories.
The data were gathered using a standard 2cc coupler. Note that the curves
were obtained with an input signal of
composite noise with an intensity of
65 dBSPL.
The curve with the least amount
of overall gain (Composite Curve)
represents Memory 1. Curve 3, with
the most amount of overall gain,
represents Memory 4. The overall
frequency response remains constant
across memories, and that gain is the
only variable.
2 19
120
110
100
90
80
70
60
50
OSPL 90 Curve RESP Curve
SIMPLICITY PERFORMANCE DATA
BATTERY INSERTION AND REMOVAL
Composite (memory 1)
Source .........................65.0 dB
Peak ............................12.9 dB
Peak Frequency ...........3,100 Hz
RMS Out .....................72.5 dB
Noise Reduction ..........0.0 dB
Curve 1 (memory 2)
Source .....................65 dB
Peak ........................16.7 dB
Peak Frequency......1,000 Hz
RMS Out .................75.7 dB
Noise Reduction ........0.0 dB
Curve 2 (memory 3)
Source .....................65 dB
Peak ........................20.6 dB
Peak Frequency ..3,100.0 Hz
RMS Out .................79.8 dB
Noise Reduction ........0.0 dB
(dB)
50
40
30
20
10
-10
-20
Use magnetic tool
to insert and remove
battery.
0
Your new Simplicity uses a zinc-air #10
battery. Do not remove the air activation tab until you are ready to install the
battery.
To open the battery door, place your
thumbnail under the lip of the door and
gently lift. Note: The battery has two
distinct sides. The positive side (+) is
flat and the negative side (-) is rounded.
Insert the round side first into the bat-
Composite Curve 1
Curve 2 Curve 3
tery door. If properly seated, the flat
side should be flush with the top of the
battery door. The battery door should easily snap shut. Do not use force to
Curve 3 (memory 4)
Source .....................65.0 dB
Peak ........................24.8 dB
Peak Frequency ..3,100.0 Hz
close the door, damage to the device may result.
To remove the battery, open the door and push the battery up and away
from the lipped side of the door or use the magnetic end of the utility brush
to easily lift out the battery.
RMS Out .................83.8 dB
18 3
Noise Reduction ........0.0 dB
TESTING THE DEVICE
ABOUT YOUR HEARING AID...
To ensure your Simplicity device is functioning
properly, perform the following sound test.
Insert a fresh battery into device and close the
door. The device will automatically start in program
one. Cup the device in your hand and hold it close
to your ear. You should hear a high-pitched sound
called feedback. If you don’t hear anything, check
to ensure the battery is correctly installed and the
door is fully closed. You may need to press the
Memory Select button to change the memory to a
higher volume setting. If you still don’t hear any
whistling, then try a fresh battery.
If you continue to experience silence from the device, technical support is available at www.readywearexpress.com (see page 21 for contact
info).
4 17
Try to wear your hearing aid daily. Occasional use will not allow you to attain full benefit from your hearing aid. Allow for a period of adjustment in
your routine listening environment. It will take a period of time to become
fully adjusted to hearing certain sounds again.
If you have purchased a single aid, we suggest that you consider purchasing a device for your other ear. Amplification for both ears provides a sense
of hearing balance and allows you to reduce the amount of volume needed by
a single aid.
Hearing aids will not restore normal hearing and will not prevent or improve
a hearing impairment. Use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction
in lipreading.
Discontinue use of your aids(s) and consult with your physician if you
notice any of the following symptoms:
• skin irritation
• increased production of earwax
• any pain associated with the ear
WARNING TO HEARING AID DISPENSERS
A hearing aid dispenser should advise a prospective hearing aid user to
consult promptly with a licensed (preferably an ear specialist) before
dispensing a hearing aid if the hearing aid dispenser determines through
inquiry, actual observation, or review of any other available information
concerning the prospective user, that the prospective user has any of the
following conditions:
• Visible congenital or traumatic deformity of the ear.
• History of active drainage from the ear within the previous 90 days.
• History of sudden or rapidly progressive hearing loss within the previous 90 days.
• Acute or chronic dizziness.
• Unilateral hearing loss of sudden or recent onset within the previous 90 days.
• Audio metric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz),
1,000 Hz, and 2,000 Hz.
• Visible evidence of signicant cerumen accumulation or a foreign body in the ear
canal.
• Pain or discomfort in the ear.
16 5
DEVICE INSERTION AND REMOVAL
Fig. 1 Fig. 2 Fig. 3
Ensure that you have the correct device: red is for right and blue for left.
Place the Simplicity on top of the ear with the ear hook hanging over the
front of the ear (Fig. 1). The earmold should be oriented so that the tubing
is facing toward the opening of the ear canal. Gently push in the tip (red or
blue) of the tubing into your ear canal (Fig. 2).
After inserting the tip of the earmold tubing into the ear canal, seat the
retention cord into the bottom bowl of ear (Fig. 3).
OPERATION OF DEVICE
IMPORTANT NOTICE TO PROSPECTIVE HEARING AID USERS (continued)
To turn your device on:
Insert the battery into the battery door and
close the door. The instrument will be activated
once the battery door is closed and will always
begin operation in Memory 1. Do not force the
door to close, damage may occur.
To turn your device off:
Open the battery door so that the battery is no
longer making contact with the device.
Note: If you detect a high pitched
whistling sound coming from the device,
check the positioning of the sound tube in
your ear.
* Open battery door when device is not in
use to extend battery life.
6 15
If you have reservations about your ability to adapt to amplification, you
should inquire about the availability of a trial-rental or purchase option
program. Many hearing aid dispensers now offer programs that permit
you to wear a hearing aid for a period of time for a nominal fee after
which you may decide if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to those individuals who have
obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical
evaluation for religious or personal beliefs that preclude consultation with a
physician. The exercise of such a waiver is not in your best health interest
and its use is strongly discouraged.
Children with a hearing loss. In addition to seeing a physician for a
medical evaluation, a child with a hearing loss should be directed to an
audiologist for evaluation and rehabilitation since hearing loss may cause
problems in language development and the educational and social growth
of a child. An audiologist is qualified by training and experience to assist
in the evaluation and rehabilitation of a child with a hearing loss.
IMPORTANT NOTICE TO PROSPECTIVE HEARING AID USERS
MEMORY SELECTION
Good health practice requires that a person with a hearing loss have a
medical evaluation by a licensed physician (preferably a physician who
specializes in diseases of the ear) before purchasing a hearing aid.
Licensed physicians who specialize in diseases of the ear are often referred
to as Otolaryngologists, Otologists, or Otorhinolaryngologists. The purpose
of a medical evaluation is to assure that all medically treatable conditions
that may affect hearing are identified and treated before the hearing aid is
purchased.
Following the medical evaluation, the physician will give you a written
statement that states that your hearing loss has been evaluated medically
and that you may be considered a candidate for a hearing aid. The physician
may refer you to an audiologist or a hearing aid dispenser, as appropriate, for
a hearing aid evaluation.
The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The
hearing aid evaluation will enable the audiologist or dispenser to select and
fit a hearing aid to your individual needs.
The Memory Select button is located just above the
battery door on the outside surface of your instrument. Push the button with the tip of your finger.
The number of “beeps” that will follow will indicate
the current memory selected (e.g. Memory One, one
beep. Memory 2, two beeps, etc.
Memory 1 indicates the device is in the lowest level
of hearing enhancement (volume) and Memory 4 is
the highest level of enhancement.
Your device features adaptive feedback control and
noise management circuitry which will enhance
your listening enjoyment.
Memory Select button
714
BATTERY INFORMATION
Zinc-Air Battery Information
Your new Simplicity uses a zinc-air #10 battery.
Remove activation tab
Do not remove the air activation tab until you
are ready to install the battery. To keep your
device performing at peak efficiency, use only
premium zinc-air batteries.
+
Helpful hint #1. Be sure NOT to remove the
pull-tab off the back of the battery until you are
ready to install it in the device. This will provide
the longest possible operating life.
Helpful hint #2. Open the battery door when not in use to rest the
battery and to allow any moisture build-up to escape.
Low Battery Alert:
Your Simplicity device is equipped with a Low Battery Warning system.
The device will emit a beep (unrelated to a memory change beep) when
the battery is low on power. If the battery is not changed within a short
period of time after receiving the warning beep, the device will shut off.
8 13
IMPORTANT PRECAUTIONS
1. Do not drop or throw your device. Internal damage may result.
2. Keep your device away from excessive heat (stove tops, hair dryers,
microwave ovens, heat lamps) or in the glove compartment of your car.
3. Do not get your device wet while bathing, showering or swimming.
4. Do not pry open the case of your device or attempt to repair it. This will void your
warranty and possibly cause further damage to the device.
5. Keep your Simplicity and all hearing devices out of reach of children and animals.
Battery Warning: Batteries are dangerous if consumed. Keep batteries out
of reach of children and animals.
• Discard batteries properly, never place in res or near ames
• Never allow children to play with batteries
• Never put batteries in your mouth for any reason
• Always check medication before swallowing because batteries have been mistaken
for tablets
If a battery has been swallowed: Call the National Button Battery
Ingestion Hot line: (202) 625-3333 for counseling on treatment
TROUBLESHOOTING
DAILY DEVICE MAINTENANCE
Problem Cause Remedy
No sound ...................Battery dead Replace battery
Blocked opening Remove obstruction
Instrument defective Consult Readywearexpress
Not loud enough ........Volume control down Rotate volume control
Battery weak Replace battery
Blocked port Check for obstruction
Component malfunction Consult Readywearexpress
Intermittent sound ......Defective battery Replace battery
Static ..........................Battery contact dirty Open and close battery door
4-5 times to clean contacts
1. At the end of each day, remove your Simplicity, clean the exterior with
a tissue and inspect the opening of the earmold tubing for any blockage,
moisture, or wax buildup.
2. Brush the sound port on a daily basis. Make sure the end of the tube is
pointed downward so that loose debris will not be pushed further into
the tubing.
3. Open the battery door when device is not in use.
4. Do not expose your device to direct or excessive heat.
When storing your Simplicity for an extended period of time:
1. Remove the battery.
2. Place device in the presentation case or travel pouch.
3. Store the device in a cool, dry place, (not refrigerator.)
912
POLY-TUBE REMOVAL
POLY-TUBE CLEANING
Removing the poly-tube
Turn the tubing (at connector base) left or right
ninety degrees from its original position.
Be sure to turn the tubing at the base where the
tube inserts in to the device, otherwise damage to
the tubing could occur. The tubing position should
change from directly behind the device to parallel to its side. With a slight back and forth twisting
motion, pull apart the device and poly-tubing.
Cleaning the poly-tube
Slowly insert the cleaning filament end of the
Simplicity multi-tool into the sound port of the
dome flex-tip. Insert the filament line into the
opening of the dome. Push the filament through
the dome completely to ensure all debris has been
removed. If you are unable to clear the blockage,
please contact ReadyWear customer support (see
page 21 for info).
10 11
Cleaning the sound dome
After the poly-tube has been removed, the dome
flex tip will need to be separated from the tube.
Remove the dome flex-tip from the poly-tube
by gently twisting the poly-tube and pulling the
dome tip. Do not pull the dome by the outer edge,
hold the dome at the base where it connects to the
tubing. With the dome removed, insert the filament line into the opening of the dome. Push the
filament through the dome completely to ensure
all debris has been removed.
Reinserting the poly-tube
Reinsert the flex dome on to the poly-tube, then
insert tubing connector into opening of the device
with a slight back and forth twisting motion and
push into place. Rotate the poly-tube back to its
original position. View the DVD included with this
device for demonstration of these procedures.
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