Loss of life. This product is not intended to
be used in a critical life support application.
Failure to adhere to this warning could result
in death or serious injury.
60 Hz Air-Cooled Generators
10 kW to 24 kW
Register your Generac product at:
WWW.GENERAC.COM
1-888-GENERAC
(888-436-3722)
Para español, visita: http://www.generac.com/service-support/product-support-lookup
Pour le français, visiter : http://www.generac.com/service-support/product-support-lookup
SAVE THIS MANUAL FOR FUTURE REFERENCE
Page 2
Use this page to record important information about this generator.
(000393a)
WARNING
CANCER AND REPRODUCTIVE HARM
www.P65Warnings.ca.gov.
Record the information found on the unit data label on this
Model:
Serial:
Production Date:
Volts:
LPV Amps:
NG Amps:
Hz:
Phase:
Controller P/N:
STA MAC ID:
page. See General Information for the location of the unit
data label. The unit has a label plate affixed to the inside partition, to the left of the control panel console as shown in Fig-
ure 2-1, Figure 2-2, or Figure 2-3. See Operation for
directions on how to open the top lid and remove the front
panel.
Always supply the complete model and serial numbers of the
unit when contacting an Independent Authorized Service
Dealer (IASD) about parts and service.
Operation and Maintenance: Correct maintenance and
care of the unit ensures a minimum number of problems, and
keeps operating expenses at a minimum. It is the operator’s
responsibility to perform all safety inspections, to verify all
maintenance for safe operation is performed promptly, and
to have the equipment inspected periodically by an IASD.
Normal maintenance, service, and replacement of parts are
the responsibility of the owner/operator and are not considered defects in materials or workmanship within the terms of
the warranty. Individual operating habits and usage may contribute to the need for additional maintenance or service.
When the generator requires servicing or repairs, Generac
recommends contacting an IASD for assistance. Authorized
service technicians are factory-trained and are capable of
handling all service needs. To locate the nearest IASD,
please visit the dealer locator at:
Consult Manual. Read and understand manual
completely before using product. Failure to
completely understand manual and product
could result in death or serious injury.
WARNING
(000001)
DANGER
Indicates a hazardous situation which, if not avoided,
will result in death or serious injury.
(000002)
WARNING
Indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
(000003)
CAUTION
Indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
Safety Information
Introduction
Thank you for purchasing this compact, high performance, air-cooled, engine-driven generator. It is
designed to automatically supply electrical power to operate critical loads during a utility power failure.
This unit is factory installed in an all-weather, metal
enclosure intended exclusively for outdoor installation.
This generator will operate using either vapor withdrawn
liquid propane (LP) or natural gas (NG).
NOTE: This generator is suitable for supplying typical
residential loads such as induction motors (sump pumps,
refrigerators, air conditioners, furnaces, etc.), electronic
components (computer, monitor, TV, etc.), lighting loads,
and microwaves, when sized correctly. This unit is
equipped with a Wi-Fi
tor owner to monitor generator status from anywhere
they have Internet access.
NOTE: Wi-Fi
®
.
ance
The information in this manual is accurate based on
products produced at the time of publication. The manufacturer reserves the right to make technical updates,
corrections, and product revisions at any time without
notice.
®
®
module, which allows the genera-
is a registered trademark of Wi-Fi Alli-
Safety Rules
The manufacturer cannot anticipate every possible circumstance that might involve a hazard. The alerts in this
manual, and on tags and decals affixed to the unit, are
not all inclusive. If using a procedure, work method, or
operating technique that the manufacturer does not specifically recommend, verify that it is safe for others and
does not render the equipment unsafe.
Throughout this publication, and on tags and decals
affixed to the unit, DANGER, WARNING, CAUTION, and
NOTE blocks are used to alert personnel to special
instructions about a particular operation that may be hazardous if performed incorrectly or carelessly. Observe
them carefully. Alert definitions are as follows:
Read This Manual Thoroughly
If any section of this manual is not understood, contact
the nearest Independent Authorized Service Dealer
(IASD) or Generac Customer Service at 1-888-436-3722
(1-888-GENERAC), or visit www.generac.com for starting, operating, and servicing procedures. The owner is
responsible for correct maintenance and safe use of the
unit.
This manual must be used in conjunction with all other
supporting product documentation supplied with the
product.
SAVE THESE INSTRUCTIONS for future reference. This
manual contains important instructions that must be followed during placement, operation, and maintenance of
the unit and its components. Always supply this manual
to any individual that will use this unit, and instruct them
on how to correctly start, operate, and stop the unit in
case of emergency.
Owner’s Manual for 60 Hz Air-Cooled Generators1
NOTE: Notes contain additional information important to
a procedure and will be found within the regular text of
this manual.
These safety alerts cannot eliminate the hazards that
they indicate. Common sense and strict compliance with
the special instructions while performing the action or
service are essential to preventing accidents.
How to Obtain Service
When the unit requires servicing or repairs, contact Generac Customer Service at 1-888-GENERAC (1-888-436-
3722) or visit www.generac.com for assistance.
When contacting Generac Customer Service about parts
and service, always supply the complete model and
serial number of the unit as given on its data decal
located on the unit. Record the model and serial numbers
in the spaces provided on the front cover of this manual.
Page 6
Safety Information
(000190)
DANGER
Loss of life. Property damage. Installation must
always comply with applicable codes, standards, laws
and regulations. Failure to do so will result in death
or serious injury.
(000191)
DANGER
Automatic start-up. Disconnect utility power and
render unit inoperable before working on unit.
Failure to do so will result in death or serious injury.
(000209b)
WARNING
Loss of life. This product is not intended to
be used in a critical life support application.
Failure to adhere to this warning could result
in death or serious injury.
(000247a)
Equipment damage. This unit is not intended for use as a prime
power source. It is intended for use as an intermediate power
supply in the event of temporary power outage only. Doing so
could result in death, serious injury, and equipment damage.
WARNING
(000130)
Accidental Start-up. Disconnect the negative battery
cable, then the positive battery cable when working
on unit. Failure to do so could result in death
or serious injury.
WARNING
(000182a)
WARNING
Equipment damage. Only qualified service personnel may
install, operate, and maintain this equipment. Failure to
follow proper installation requirements could result in death,
serious injury, and equipment or property damage.
(000187)
WARNING
Electrocution. Potentially lethal voltages are generated
by this equipment. Render the equipment safe before
attempting repairs or maintenance. Failure to do so
could result in death or serious injury.
(000155a)
WARNING
Electric shock. Only a trained and licensed electrician
should perform wiring and connections to unit. Failure to
follow proper installation requirements could result in death,
serious injury, and equipment or property damage.
(000115)
Moving Parts. Do not wear jewelry when
starting or operating this product. Wearing
jewelry while starting or operating this product
could result in death or serious injury.
WARNING
(000111)
WARNING
Moving Parts. Keep clothing, hair, and
appendages away from moving parts. Failure
to do so could result in death or serious injury.
(000108)
WARNING
Hot Surfaces. When operating machine, do not
touch hot surfaces. Keep machine away from
combustibles during use. Hot surfaces could
result in severe burns or fire.
(000146)
WARNING
Equipment and property damage. Do not alter
construction of, installation, or block ventilation for
generator. Failure to do so could result in unsafe
operation or damage to the generator.
Risk of injury. Do not operate or service this machine
if not fully alert. Fatigue can impair the ability to
operate or service this equipment and could result in
death or serious injury.
(000215a)
WARNING
WARNING
(000228)
Environmental Hazard. Always recycle batteries at an
official recycling center in accordance with all local
laws and regulations. Failure to do so could result in
environmental damage, death, or serious injury.
(000216)
WARNING
Injury and equipment damage. Do not use generator
as a step. Doing so could result in falling, damaged
parts, unsafe equipment operation, and could result
in death or serious injury.
General Hazards
• Inspect generator regularly, and contact the near-
est IASD for parts needing repair or replacement.
2Owner’s Manual for 60 Hz Air-Cooled Generators
Page 7
Exhaust Hazards
(000103)
Asphyxiation. Running engines produce carbon
monoxide, a colorless, odorless, poisonous
gas. Carbon monoxide, if not avoided, will
result in death or serious injury.
DANGER
(000178a)
WARNING
Asphyxiation. Always use a battery operated carbon
monoxide alarm indoors and installed according to
the manufacturer’s instructions. Failure to do so
could result in death or serious injury.
(000146)
WARNING
Equipment and property damage. Do not alter
construction of, installation, or block ventilation for
generator. Failure to do so could result in unsafe
operation or damage to the generator.
WARNING
(000281)
Fire risk. Fuel and vapors are extremely
flammable. Do not operate indoors. Doing
so could result in death, serious injury, or
property or equipment damage.
(000144)
DANGER
Electrocution. Contact with bare wires,
terminals, and connections while generator
is running will result in death or serious injury.
(000150)
Electrocution. Never connect this unit to the electrical
system of any building unless a licensed electrician
has installed an approved transfer switch. Failure to
do so will result in death or serious injury.
DANGER
(000237)
DANGER
Electrical backfeed. Use only approved switchgear to
isolate generator from the normal power source.
Failure to do so will result in death, serious injury,
and equipment damage.
(000152)
DANGER
Electrocution. Verify electrical system is
properly grounded before applying power.
Failure to do so will result in death or serious
injury.
(000188)
DANGER
Electrocution. Do not wear jewelry while
working on this equipment. Doing so will
result in death or serious injury.
(000104)
DANGER
Electrocution. Water contact with a power
source, if not avoided, will result in death
or serious injury.
(000145)
DANGER
Electrocution. In the event of electrical accident,
immediately shut power OFF. Use non-conductive
implements to free victim from live conductor. Apply
first aid and get medical help. Failure to do so will
result in death or serious injury.
WARNING
(000217)
Fire hazard. Do not obstruct cooling and ventilating
airflow around the generator. Inadequate ventilation
could result in fire hazard, possible equipment
damage, death or serious injury.
WARNING
(000218)
Fire and explosion. Installation must comply with all
local, state, and national electrical building codes.
Noncompliance could result in unsafe operation,
equipment damage, death, or serious injury.
WARNING
(000219)
Fire hazard. Use only fully-charged fire extinguishers
rated “ABC” by the NFPA. Discharged or improperly
rated fire extinguishers will not extinguish electrical
fires in automatic standby generators.
Safety Information
Electrical Hazards
Fire Hazards
Owner’s Manual for 60 Hz Air-Cooled Generators3
Page 8
Safety Information
(000100a)
Consult Manual. Read and understand manual
completely before using product. Failure to
completely understand manual and product
could result in death or serious injury.
WARNING
WARNING
Electrocution. Refer to local codes and standards for
safety equipment required when working with a live
electrical system. Failure to use required safety
equipment could result in death or serious injury.
(000257)
(000147)
WARNING
Risk of Fire. Unit must be positioned in a
manner that prevents combustible material
accumulation underneath. Failure to do so
could result in death or serious injury.
(000192)
DANGER
Explosion and fire. Fuel and vapors are extremely
flammable and explosive. No leakage of fuel is
permitted. Keep fire and spark away. Failure to do
so will result in death or serious injury.
(000151a)
DANGER
Explosion and fire. Connection of fuel source must be
completed by a qualified professional technician or contractor.
Incorrect installation of this unit will result in death, serious
injury, and property and equipment damage.
(000174)
DANGER
Risk of fire. Allow fuel spills to completely dry
before starting engine. Failure to do so will
result in death or serious injury.
(000110)
WARNING
Risk of Fire. Hot surfaces could ignite
combustibles, resulting in fire. Fire could
result in death or serious injury.
(000188)
DANGER
Electrocution. Do not wear jewelry while
working on this equipment. Doing so will
result in death or serious injury.
(000162)
Explosion. Do not dispose of batteries in a fire.
Batteries are explosive. Electrolyte solution can cause
burns and blindness. If electrolyte contacts skin or eyes,
flush with water and seek immediate medical attention.
WARNING
(000137a)
WARNING
Explosion. Batteries emit explosive gases while
charging. Keep fire and spark away. Wear protective
gear when working with batteries. Failure to do so
could result in death or serious injury.
(000164)
WARNING
Electrical shock. Disconnect battery ground
terminal before working on battery or battery
wires. Failure to do so could result in death
or serious injury.
(000138a)
WARNING
Risk of burns. Batteries contain sulfuric acid and can
cause severe chemical burns. Wear protective gear
when working with batteries. Failure to do so could
result in death or serious injury.
(000163a)
Risk of burn. Do not open or mutilate batteries.
Batteries contain electrolyte solution which can cause
burns and blindness. If electrolyte contacts skin or
eyes, flush with water and seek immediate medical
attention.
WARNING
Comply with regulations the local agency for workplace
health and safety has established. Also, verify that the
generator is installed in accordance with the manufacturer’s instructions and recommendations. Following
proper installation, do nothing that might alter a safe
installation and render the unit in noncompliance with the
aforementioned codes, standards, laws, and regulations.
Battery Hazards
Explosion Hazards
4Owner’s Manual for 60 Hz Air-Cooled Generators
Page 9
Always recycle batteries in accordance with local laws
WARNING
(000228)
Environmental Hazard. Always recycle batteries at an
official recycling center in accordance with all local
laws and regulations. Failure to do so could result in
environmental damage, death, or serious injury.
and regulations. Contact your local solid waste collection
site or recycling facility to obtain information on local
recycling processes. For more information on battery
recycling, visit the Battery Council International website
at: http://batterycouncil.org
Safety Information
Owner’s Manual for 60 Hz Air-Cooled Generators5
Page 10
Safety Information
This page intentionally left blank.
6Owner’s Manual for 60 Hz Air-Cooled Generators
Page 11
Section 2: General Information
Generator Components and Control Locations
F
General Information
B
Q
R
A
P
E
C
D
L
K
J
H
A
G
O
N
M
Figure 2-1. 10 kW—Components and Control Locations
ALock with coverFOil fill cap/dipstickKOil drain hoseOFuel inlet
BMain line circuit breaker
(generator disconnect)
CControl panelHAirbox with air cleanerMSediment trapQData decal location
DBattery compartment
(battery not supplied)
EExhaust enclosure
GStatus LED indicatorsLComposite basePWi-Fi module
Figure 2-2. 14 kW–18 kW—Components and Control Locations
ALock with coverFExhaust enclosureLComposite baseQData decal location
BMain line circuit breaker
(generator disconnect)
CAirbox with air cleanerHOil drain hoseNFuel regulatorSAuxiliary shutdown switch
DControl panelJOil fill cap/dipstickOFuel inlet
EBattery compartment
(battery not supplied)
GStatus LED indicatorsMSediment trapRAuxiliary shutdown switch
KOil filterPWi-Fi module
8Owner’s Manual for 60 Hz Air-Cooled Generators
Page 13
General Information
001786
B
C
F
D
E
J
A
R
T
L
K
H
G
S
A
Q
P
O
N
M
001786
Figure 2-3. 20 kW–24 kW—Components and Control Locations
ALock with coverFExhaust enclosureLComposite baseQWi-Fi module
BMain line circuit breaker
(generator disconnect)
CAirbox with air cleanerHOil drain hoseNSediment trapSAuxiliary shutdown switch
DControl panelJOil fill capOFuel regulatorTAuxiliary shutdown switch
EBattery compartment
(battery not supplied)
GStatus LED indicatorsMOil dipstickRData decal location
KOil filterPFuel inlet
Owner’s Manual for 60 Hz Air-Cooled Generators9
Page 14
General Information
Data Decals
Two decals on the generator provide information about the unit itself and required fuel inlet pressure for correct operation.
Model Data Decal
Includes important information about the unit
including:
• model number
• serial number
• production date
• voltage
• frequency
• amps
• country of origin
• rated ambient temperature
The model data decal also displays certifica-
tion symbols by Underwriter’s Laboratory
(UL) and the Southwest Research Institute
(SwRI).
Fuel Inlet Pressure
Displays unit serial number, along with minimum and maximum inlet pressures for natural gas (NG) and liquid propane (LP) supply.
Space is provided for installer to enter maximum flow rates based on installed pipe sizes
and lengths.
10Owner’s Manual for 60 Hz Air-Cooled Generators
Page 15
Specifications
Generator
General Information
Model
Rated voltage
Rated maximum load
current (amps) at rated
voltage with LP*
Main line circuit breaker
(generator disconnect)
Phase1
Rated AC frequency
Battery requirement
(field supplied)
Enclosure
Weight (lb / kg)
(without battery)
Normal operating range
These generators are rated in accordance with UL 2200, Safety Standard for Stationary Engine Generator Assemblies, and CSAC22.2 No. 100-04 Standard for Motors and Generators.
* NG ratings will depend on specific fuel joules/BTU content. Typical derates are between 10-20% off the LP gas rating.
This unit is tested in accordance to UL 2200 standards with an operating temperature of -20 °F (-29 °C)
to 122 °F (50 °C). For areas where temperatures fall below 32 °F (0 °C), a cold weather kit is
recommended. When operated above 77 °F (25 °C), there may be a decrease in engine power. See
Engine.
14 kW
12 volts, Group 26R-540CCA Minimum or Group 35AGM-650CCA Minimum
18 kW20 kW22 kW24 kW
240
60 Hz
(see Replacement Parts)
Aluminum
Engine
Model10 kW14/18 kW20–24 kW
Engine type
Number of cylinders
Displacement
Cylinder block
Recommended spark plugSee Replacement Parts
Spark plug gap0.020 in (0.508 mm)0.040 in (1.02 mm)
Hydraulic liftersNoYesNo
Valve clearance
Starter
Oil capacity including filter
Recommended oil filter
Recommended air filter
Engine power is subject to and limited by such factors as fuel BTU/joules, ambient temperature, and altitude. Engine power
decreases approximately 3.5% for each 1,000 ft (304.8 m) above sea level, and also will decrease approximately 1% for each 10 °F
(6 °C) above 60 °F (15 °C) ambient temperature.
G-Force™ 400 SeriesG-Force™ 800 SeriesG-Force™ 1000 Series
A detailed specification sheet for a particular generator is available from a local IASD.
Owner’s Manual for 60 Hz Air-Cooled Generators11
Page 16
General Information
(000105)
Explosion and Fire. Fuel and vapors are extremely
flammable and explosive. Add fuel in a well
ventilated area. Keep fire and spark away. Failure
to do so will result in death or serious injury.
DANGER
Protection Systems
The generator may need to run for long periods of time
with no operator present to monitor engine or generator
conditions. The generator is equipped with protection
systems to automatically shut down the unit to protect
against potentially damaging conditions. Some of these
systems include:
Alarms:
• High Temperature
• Low Oil Pressure
• Overcrank
• Overspeed
• Overvoltage
• Undervoltage
• Overload
Warnings:
• Charger Warning
• Charger Missing AC
• Low Battery
• Battery Problem
The control panel contains a display alerting the operator
when a fault condition occurs. The above list is not allinclusive. See Operation for more information about
alarms and control panel operation.
NOTE: A warning indicates a condition on the generator
which should be addressed, but will not shut down generator. An alarm shuts down the generator to protect system from any damage. In event of an alarm, an owner
can clear the alarm and restart generator prior to contacting an IASD. Contact an IASD if the intermittent issue
occurs again.
• Underspeed
• RPM Sensor Loss
• Controller Fault
• Wiring Error
• Stepper Overcurrent
• Exercise Set Error
• USB Warning
• Download Failure
:
SystemComponents
Air induction
Fuel metering
Ignition
Exhaust
- Intake manifold
- Air cleaner
- Carburetor and mixer assembly
- Fuel regulator
- Spark plug
- Ignition module
- Exhaust manifold
- Muffler
Fuel Requirements
The engine has been fitted with a dual fuel carburetion
system. The unit will run on NG or LP gas (vapor), but
has been factory-configured to run on NG. The fuel system will be configured for the available fuel source during
installation.
Recommended fuels should have a BTU content of at
least 1,000 BTUs per ft
natural gas, or at least 2,500 BTUs per ft
joules per m
NOTE: If converting to LP gas from NG, a minimum LP
tank size of 250 gal (946 L) is recommended. See installation manual for complete procedures and details.
3
) for LP gas.
3
(37.26 megajoules per m3) for
3
(93.15 mega-
Emissions
The United States Environmental Protection Agency (US
EPA) (and California Air Resources Board (CARB), for
engines/equipment certified to California standards)
requires this engine/equipment to comply with exhaust
and evaporative emissions standards. Locate the emissions compliance decal on the engine to determine applicable standards. See the included emissions warranty for
emissions warranty information. Follow the maintenance
specifications in this manual to ensure the engine complies with applicable emissions standards for the duration
of the product’s life.
This generator is certified to operate on liquid propane
vapor fuel or pipeline natural gas.
The Emission Control System code is EM (Engine Modification). The Emission Control System on this generator
consists of the following:
Battery Requirements
12 volts, Group 26R Wet Cell 540CCA minimum or
Group 35 AGM 650CCA minimum (not included with
unit). See Battery Maintenance for correct battery maintenance procedures.
Battery Charger
The battery charger is integrated into the control panel
module in all models. It operates as a smart charger, verifying output charging levels are safe and continuously
optimized to promote maximum battery life. A kit is provided to install a fuse in transfer switch for T1 battery
charger connection. Follow installation instructions provided with kit.
NOTE: Do not use external battery chargers.
Engine Oil Requirements
See Engine Oil Requirements for correct oil viscosity.
12Owner’s Manual for 60 Hz Air-Cooled Generators
Page 17
General Information
Activating the Generator
Generator should be activated upon initial startup. See
installation manual for complete instructions.
Wi-Fi Module
Generator is equipped with a Wi-Fi module. See Wi-Fi
module owner’s manual for further information.
Replacement Parts
Description10 kW14 kW18 kW20 kW22 kW24 kW
26R Exide battery0H3421S
Spark plug0G0767B (RC12YC or equivalent)0G0767A (RC12YC or equivalent)
Oil filter070185E
Air filter0E9371A0J8478
Control panel fuse0D7178T
Transfer switch fusesSee transfer switch manual for part number
Accessories
NOTE: Performance enhancing accessories are available for air-cooled generators. Contact an IASD or visit
www.generac.com for additional information on replacement parts, accessories, and extended warranties. See also
http://www.ordertree.com/generac/air-cooled-homestandby-generators/.
Accessory Description
Cold Weather Accessories*—
• Battery Pad Warmer
• Oil Warmer
• Breather Warmer
* each sold separately
Scheduled Maintenance Kit Includes all items necessary to perform complete routine maintenance on the gener-
Fascia Base Wrap The fascia base wrap snaps together around the bottom of the new air-cooled gener-
®
Mobile Link
Accessories
Touch-Up Paint Kit If the generator enclosure is scratched or damaged, it is important to touch-up the
Wi-Fi LP Fuel Level MonitorThe Wi-Fi enabled LP fuel level monitor provides constant monitoring of a connected
Cellular
• Recommended in areas where temperatures fall below 0 °F (-18 °C).
(Not necessary for use with AGM-style batteries)
• Recommended in areas where temperatures fall below 0 °F (-18 °C).
• Recommended in areas where heavy icing occurs.
ator along with oil recommendations (oil not included).
ators. This offers a sleek, contoured appearance as well as protection from rodents
and insects by covering the lifting holes located in the base. Requires use of the
mounting pad shipped with the generator.
The Mobile Link family of Cellular Accessories allow users to monitor generator status from anywhere in the world, using a smartphone, tablet, or PC. Easily access
information such as the current operating status and maintenance alerts. Users can
connect an account with an authorized service dealer for fast, friendly, and proactive
service. With Mobile Link, users are taken care of before the next power outage.
paint to protect from future corrosion. The touch-up paint kit includes the necessary
paint to correctly maintain or touch-up a generator enclosure.
Covers both parts and labor. Extended coverage can be purchased within 12 months
of the end-user’s purchase date. This extended coverage is applicable to registered
units and end-user proof of purchase must be available upon request.
Available for Generac
Not available for Corepower™, PowerPact
tional purchases.
LP fuel tank. Monitoring the LP tank’s fuel level is an important step in verifying the
generator is ready to run during an unexpected power failure. Status alerts are available through a free application to notify users when the LP tank needs a refill.
®
and Guardian® products.
®
, and EcoGen™ products or all interna-
Owner’s Manual for 60 Hz Air-Cooled Generators13
Page 18
General Information
Accessory Description
Smart Management Module
(50 and 100 amps)
Smart Management Modules (SMM’s) are used to optimize the performance of a
standby generator. They manage large electrical loads upon startup and shed them
to aid in recovery when overloaded. In many cases, using SMM’s can reduce the
overall size and cost of the system.
Ultrasonic Cleaning Solution1 gal (3.8 L) of ultra concentrated cleaning solution for metal and plastic surfaces.
Makes 6 gal (22.7 L) of cleaning solution.
All Surface ProtectantAll surface protectant for vinyl, rubber, and plastics. Creates a barrier to seal and
protect surfaces from water and UV rays while renewing the look of the surface.
14Owner’s Manual for 60 Hz Air-Cooled Generators
Page 19
Section 3: Operation
(000191)
DANGER
Automatic start-up. Disconnect utility power and
render unit inoperable before working on unit.
Failure to do so will result in death or serious injury.
009209
009210
Operation
Site Prep Verification
Generator must be installed to allow unimpeded airflow
into and out of generator.
Mechanical and gravity outdoor air intake openings for air
distribution and supply systems must be located not less
than 10 ft (3.05 m) horizontally from generator enclosure.
See Section 401.4 in the ICC Mechanical Code for additional information.
Verify all shrubs or tall grasses within 3 ft (0.91 m) of
intake and discharge louvers on the sides of the enclosure have been removed. Install generator on high
ground where water levels will not rise and endanger it.
This unit must not operate in or be subjected to standing
water. Verify all potential water sources such as water
sprinklers, roof run-off, rain gutter downspouts, and sump
pump discharges are directed away from unit.
3. Press down on lid above side lock, and unlock
latch to correctly open lid.
4. Repeat for other side. Lid may appear stuck if pressure is not applied from the top.
NOTE: Always verify side locks are unlocked before
attempting to lift lid.
Front Access Panel Removal
See Figure 3-2. Remove front access panel (A) by lifting
straight up and out once lid is open.
B
A
Generator Enclosure
Enclosure lid is locked prior to shipment. A set of keys is
attached to cardboard on top of generator. An additional
set of keys is attached to pallet bracket on the front intake
end of generator.
NOTE: Keys provided with this unit are intended for service personnel use only.
Opening the Lid
1. Use keys to open generator lid.
2. See Figure 3-1. Two locks (A) secure lid; one on
each side. Open protective rubber cap to access
keyhole.
A
A
C
D
Figure 3-1. Opening the Lid
Owner’s Manual for 60 Hz Air-Cooled Generators15
Figure 3-2. Remove Front Access Panel
Page 20
Operation
002961
NOTE: Always lift front access panel straight up before
pulling away from enclosure (B and C). Do not pull panel
away from the enclosure before lifting up (D).
Intake Side Panel Removal
See Figure 3-3. Intake side panel (A) must be removed
to access battery compartment, fuel regulator, and sediment trap.
1. Raise lid and remove front panel.
2. Use a hex key to remove two mounting screws (B)
and L-bracket screw (C).
3. Lift intake panel up and away from generator.
B
A
B
001810
NOTE: Always lift intake side panel straight up before
pulling away from enclosure. Do not pull panel away from
enclosure before lifting up (D).
B
A
C
D
Figure 3-4. Main Line Circuit Breaker (MLCB)
NOTE: DO NOT leave generator MLCB (generator disconnect) locked in OFF (OPEN) during normal generator
operation. Leaving generator MLCB (generator disconnect) in OFF (OPEN) will prevent generator from powering structure during a power outage when placed in
AUTO mode.
LED Indicator Lights
See Figure 3-5. Three LEDs are visible behind a translucent lens on the generator side panel. These LEDs indicate generator operating status.
B
C
A
001791
Figure 3-5. LED Indicator Lights
Figure 3-3. Intake Side Panel Removal
• Green LED “Ready” light (A) illuminates when util-
ity is present and control panel is in AUTO. LED
Main Line Circuit Breaker (Generator
Disconnect)
See Figure 3-4. This is a 2-pole main line circuit breaker
(MLCB) (generator disconnect) (A) rated according to relevant specifications.
The generator MLCB (generator disconnect) can be
locked in OFF (OPEN) for security. Use an appropriatelysized padlock (not included) with a shackle long enough
flashes when automatic transfer switch converts to
generator power during a utility power outage.
• Red LED “Alarm” light (B) illuminates when gener-
ator is OFF or a fault is detected. Contact an IASD.
• Yellow LED “Non-Critical Alert” light (C) illuminates
when maintenance is required.
NOTE: Yellow LED may be illuminated at the same time
as either the red or green LED.
to pass through both lock tabs (B).
16Owner’s Manual for 60 Hz Air-Cooled Generators
Page 21
Operation
Equipment Damage. The auxiliary shutdown switch
is not to be used to power down the unit under
normal operating circumstances. Doing so will
result in equipment damage.
(000399)
CAUTION
Auxiliary Shutdown Switch
All generators are equipped with an external means of
shutting down the generator which complies with the latest NEC code requirement. Primary generator shutdown
sequence is described in Shutting Generator Down
While Under Load or During a Utility Outage.
See Figure 3-6. An auxiliary shutdown switch (A) is
located on the exterior of the generator back panel. This
auxiliary shutdown switch shuts down generator and disables restarts.
A
005492
Figure 3-6. External Auxiliary Shutdown Switch
(all models)
by pressing OFF button, and then ENTER. The generator
can then be placed in AUTO or MANUAL.
Control Panel Interface
See Figure 3-8. The control panel interface (A) is located
under the enclosure lid. Verify both left and right side
locks are unlocked before attempting to lift lid of enclosure. Open lid as directed in Opening the Lid.
B
A
001798
Figure 3-8. Generator Control Panel
The 7.5A fuse is located beneath rubber cover (B) to the
right of the control panel.
Verify both left and right side locks are securely out of the
way before closing unit.
All appropriate panels must be in place during any operation of the generator. This includes operation by a servicing technician while conducting troubleshooting procedures.
NOTE: Whenever possible, perform primary shutdown
procedure before disabling generator with auxiliary shutdown switch.
See Figure 3-7. 14–24 kW generators also have an auxiliary shutdown switch (A) located inside generator.
Figure 3-7. Internal Auxiliary Shutdown Switch
(14–24kW)
NOTE: Generator will not start if either switch is OPEN
(O). Controller displays an “Auxiliary Shutdown” alarm,
and red LED “Alarm” light illuminates. To clear this condition, set switch or switches to CLOSED (I). Clear alarm
Owner’s Manual for 60 Hz Air-Cooled Generators17
Using the AUTO/OFF/MANUAL
Buttons
Button Description of Operation
Activates fully automatic system operation.
Allows unit to automatically start and exercise
generator according to exercise timer (see Set-
AUTO
A
005491
OFF
MANUAL
NOTE: Damage caused by mis-wiring of interconnect
wires is not warrantable.
ting the Exercise Timer).
Green LED flashes when automatic transfer
switch converts to generator power during a
utility power outage.
Shuts down engine and prevents automatic
operation of unit.
Cranks and starts generator. Transfer to standby power will not occur unless there is a utility
failure.
Blue LED flashes when automatic transfer
switch converts to generator power during a
utility power outage.
Page 22
Operation
Operating ModesInterface Menu Displays
ModeDescription
• Will not transfer to standby if utility is present.
• Transfers to standby if utility drops below 65%
of nominal for five consecutive seconds
MANUAL
(dealer programmable) after warm-up.
• Transfers back when utility returns for 15 con-
secutive seconds (dealer programmable).
Engine continues to run until removed from
MANUAL.
• Starts and runs if utility drops for five consecu-
tive seconds (dealer programmable).
• Starts an engine warm-up timer (duration var-
ies when Cold Smart Start is enabled).
–Will not transfer if utility subsequently
returns.
–Transfers to standby if utility is not present.
AUTO
• Transfers to utility once utility returns (above
80% of nominal) for 15 consecutive seconds
(dealer programmable).
• Will not transfer to utility unless utility returns.
Unit will shut down if OFF button is pressed or
a shutdown alarm is present.
• Unit will shut down after one minute cool-down
time when utility power returns.
• Will not exercise if unit is already running in
either AUTO or MANUAL.
EXERCISE
• During exercise, controller will only transfer if
utility drops during exercise for five seconds
(dealer programmable), and will switch to
AUTO.
LCD Panel
Feature Description
Default page displayed if no buttons are
pressed for 60 seconds. Normally shows current status message, and current date and
time. Highest priority active alarm/warning is
automatically posted on this page, as well as
flashing the backlight when such a condition
HOME
page
Display
Backlight
MAIN
MENU
page
is detected. In the case of multiple alarms/
warnings, only first message is displayed.
Press OFF button and then ENTER button to
clear an alarm or warning.
When “Hours of Protection” is displayed, this
represents total time generator has been
monitoring utility supply and ready to provide
backup power if needed.
Normally off. The backlight will automatically
illuminate and remain on for 30 seconds if
operator presses any button.
Allows operator to navigate to all other pages
or sub-menus by using arrow keys and
ENTER button. Page can be accessed at any
time with several presses of the dedicated
ESCAPE button. Each press of the ESCAPE
button takes operator to previous menu until
MAIN MENU displays. This page contains
information for History; Status; Edit; and
Debug.
18Owner’s Manual for 60 Hz Air-Cooled Generators
Page 23
Operation
EVOLUTION 2.0 / SYNC 3.0 HSB MENU MAP
Switched to “OFF”
Hours of Protection
0 (H)
Note: Menu functions and features may vary
depending on unit model and firmware revision.
* Hours of Protection and
number of hours will flash
every 5 seconds when
displayed.
*
Ready to Run
Hours of Protection
0 (H)
Utility Loss Delay
Pausing for 13 sec.
Cranking
Attempt # 3
Running in Exercise
Hours of Protection
0 (H)
Running
Cooling Down
Running - Warning
“Warning Message”
Warning Message(s)
Low Battery
Exercise Set Error
Service Schedule A
Service Schedule B
Inspect Battery
Stopping...
FIRMWARE ERROR-9
Fuel Pressure
Battery Problem
Charger Warning
Charger Missing AC
Overload Warning
SEEPROM ABUSE
USB Warning
Download Failure
Overload Warning
No WIFI Module
No WIFI Router Comms
No WIFI Server Comms
Cranking - Warning
“Warning Message”
Alarm Message(s)
High Engine Temp
Low Oil Pressure
Overcrank
Overspeed
RPM Sense Loss
Underspeed
Controller Fault
FIRMWARE ERROR-7
WIRING ERROR
Overvoltage
Undervoltage
Overload Remove Load
Low Volts Remove Load
Stepper Overcurrent
Auxiliary Shutdown
Emergency Stop
Fuse Problem
Loss of Speed Signal
Loss of Serial Link
Stopped - Warning
“Warning Message”
Cranking
Pausing for 13 sec
Running
Hours of Protection
0 (H)
Running
Warming Up
Running - Alarm
“Alarm Message”
Cranking - Alarm
“Alarm Message”
Switched OFF
Hours of Protection
0 (H)
UP ARROW =
+
DOWN ARROW =
-
Menu System Navigation
Press ESCAPE button from any page to access the MENU. If needed, press ESCAPE button several times to reach
the MENU page. Navigate to the desired menu by using the ↑/↓ buttons. Press ENTER button when desired menu is
displayed and flashing,
006667a
Figure 3-9. Navigation Menu
Owner’s Manual for 60 Hz Air-Cooled Generators19
Page 24
Operation
Run Log
EXAMPLE:
Inspect Battery 200 RnHr or 12/27/18
and
Next Maintenance 200 RnHr or 12/27/18
Exercise Time
Å HH:MM Day Frequency Æ
ESC
+
–
+++
–
ENTER
Current Date/Time
Å 2/12/16 12:22 Æ
ESCESCESCESC
ENTER
ESC
ENTER
ESC
ENTER
ESC
Maint. Log
Run Hrs
Scheduled
Select Month (1-12)
- 2 +
Run Hours (H)
0.0
Select Date (1-31)
- 13 +
Select Year (0-99)
- 13 +
Access
Requires Password
Language
Å English Æ
Fuel Selection
Å NG or LP Æ
Alarm Log
ENTER
ESC
ENTER
ESC
ENTER
ESC
"Battery Maintained"
"Schedule A Serviced"
"Schedule B Serviced"
"Maintenance Reset"
"Inspect Battery"
"Service Schedule A"
"Service Schedule B"
Warning Message(s)
Low Battery
Exercise Set Error
Service Schedule A
Service Schedule B
Inspect Battery
Stopping...
FIRMWARE ERROR-9
Battery Problem
Charger Warning
Charger Missing AC
Overload Cooldown
SEEPROM ABUSE
USB Warning
Download Failure
Overload Warning
No WIFI
Running Manual
Running-Utility Lost
Running–Remote Start
Running–2 Wire Start
Running–Exercise
Switched Off
Stopped - Auto
Select Min (0-59)
- 0 +
Select Hour (0-23)
- 14 +
Select Min (0-59)
- 0 +
Select Hour (0-23)
- 14 +
Quiet Test Mode ?
- YES or NO +
Select Frequency
- WEEKLY +
- BIWEEKLY +
- MONTHLY +
Language
+ English -
Fuel Selection
+ NG or LP -
Cold Smart Start?
Å YES or NO Æ
Cold Smart Start?
- YES or NO +
Language
+ Francais -
+ Espanol -
+ Português -
+ ...... -
Battery Condition
“Good”, “Inspect Battery” or
“Check Battery”
Select Day
- Wednesday +
Generator Activated
Service Unit
Language Update?
Å YES or NO Æ
WIFI Enable
Å YES or NO Æ
WIFI Enable
– YES or NO +
<ENT> LOAD LANGUAGE
<ESC> TO QUIT
ESC
ESC
ESC
ESC
ESC
ESC
ESC
ESC
Current Date/Time
10/09/18 07:40
ESC
ESC
ENTER
ESC
ENTER
ENTER
ENTER
Time Zone
Country/City
XX - XX/XX/XX XX:XX
XXXXX
XX - XX/XX/XX XX:XX
XXXXX
NOTE 1: Last 50 logs
displayed for each
(Alarm Log, Run Log,
Maint. Log).
NOTE 2: Date and time
displayed for each
occurence.
NOTE 3: Error code
displayed for each
Alarm, Error Code
and Alarm Message
swap every 5
seconds.
Battery
NOTE 1: Last 50 maintenance logs displayed.
NOTE 2: Date and time displayed for each
occurence.
(If enabled):
Refer to the Wi-Fi manual for
flow charts relating to Wi-Fi
(If not enabled): Displays SETUP WIFI
Only if Wi-Fi is disabled.
Date/Time automatically updates if connected to Wi-Fi.
Firmware Update
Å YES Æ
Current: V 1.01
USB: V 1.05
Are You Sure?
- Yes or No +
Update from:
Å USB or Wi-Fi Æ
Select YES, then press ENTER to continue or ESCAPE to cancel update. During
update process, the Blue “Manual” light flashes, then the Green “Auto” light flashes.
Sequence then repeats. When update is complete, the unit returns to Install Wizard
menu. When the controller powers up, the first screen briefly displays the version number.
When update is complete, remove USB Drive. Then follow the Install Wizard Menu.
Firmware Update
<- Insert USB ->
Possible Message(s):
Corrupted File
Invalid File
File Not Found
Unsupported Device*
* Re-try using a higher quality
USB drive. File names on the USB
cannot have more than 8 characters.
Refer to the Installation Wizard.
Only when WiFi Activated
SYSTEM
WIFI
DATE/TIME
SUB MENUS
HISTORY
EDIT
MAINT
DEALER
ESC
ENTER
ESC
ENTER
ESC
ENTER
ENTER
USB
ENTERENTER
ENTER
ENTER
ENTERENTER
ENTER
ENTER
ENTER
ENTER
Current: V 1.01
USB: V 1.05
Are You Sure?
- Yes or No +
ENTER
ENTER
ENTER
ENTERENTER
ENTER
ENTER
ESC
ENTER
ESC
ENTER
Alarm Message(s)
High Engine Temp
Low Oil Pressure
Overcrank
Overspeed
RPM Sense Loss
Underspeed
Internal Fault
FIRMWARE ERROR-7
WIRING ERROR
Overvoltage
Undervoltage
Overload Remove Load
Low Volts Remove Load
Stepper Overcurrent
Auxiliary Shutdown
Emergency Stop
Defaults to English.
Select desired language
by scrolling through list.
ESC
ESCESCESCESCESC
006667a
Figure 3-10. Navigation Menu
20Owner’s Manual for 60 Hz Air-Cooled Generators
Page 25
Operation
(000132)
Electrocution. Do not manually transfer under load.
Disconnect transfer switch from all power sources
prior to manual transfer. Failure to do so will result in
death or serious injury, and equipment damage.
DANGER
002565002565
Setting the Exercise Timer
This generator is equipped with a configurable exercise
timer. Configuration can be performed directly at the control panel or though the Mobile Link
are two settings for the exercise timer:
Day/Time: Generator will start and exercise for period
defined, on day of week and at time of day specified.
During this exercise period, unit runs for approximately
five minutes and then shuts down.
Exercise frequency: Exercise frequency can be set to
Weekly, Biweekly, or Monthly. If Monthly is selected, day
of month must be selected from 1–28. Generator will
exercise on that day each month. Transfer of loads to
generator output does not occur during exercise cycle
unless utility power is lost.
NOTE: If Wi-Fi is enabled, exercise timer will automatically adjust for Daylight Saving Time.
NOTE: The exercise feature will operate only when generator is in AUTO, and will not work unless this procedure
is performed. If Wi-Fi is NOT enabled, current date/time
will need to be reset every time the 12 volt battery is disconnected and then reconnected, and/or when the fuse
is removed.
Low Speed Exercise (Quiet-Test™) Profile: Unit will
run at operating speed for approximately five seconds,
then drop speed to prepare for Quiet-Test. Speed will
drop to predetermined Quiet-Test speed after approximately 40 seconds and continue to run until Quiet-Test is
complete, a total of five minutes.
Table 3-1 details exercise information and programming
options for all home standby generators.
®
application. There
NOTE: A warning is displayed on LCD when battery
needs service.
NOTE: Do not use external battery chargers.
Manual Transfer Operation
Prior to automatic operation, manually exercise transfer
switch to verify there is no interference with correct operation of the mechanism. Manual operation of transfer
switch is required if electronic operation should fail.
Transfer to Generator Power Source
1. Verify generator is in OFF mode.
2. Set generator MLCB (generator disconnect) to
OFF (OPEN).
3. Turn off utility power supply to transfer switch using
means provided (such as a utility MLCB).
4. See Figure 3-11. Use manual transfer handle (A)
inside transfer switch to move main contacts to
STANDBY (loads connected to standby power
source).
NOTE: If Quiet-Test is disabled, generator will exercise
at the rated rpm.
Table 3-1. Generator Exercise Characteristics
Generator Size10–24 kW
Exercise Frequency
Options
Exercise Time Length5 minutes
Weekly/Bi-Weekly/Monthly
A
Battery Charger
IMPORTANT NOTE: Contact an IASD if controller
screen displays “CHARGER MISSING AC.”
NOTE: Battery charger is integrated into the control
module in all models.
The battery charger operates as a smart charger which
verifies:
• output is continually optimized to promote maxi-
mum battery life.
• charging levels are safe.
Owner’s Manual for 60 Hz Air-Cooled Generators21
Figure 3-11. Typical Manual Transfer Switch
Operation
5. Press MANUAL button on control panel to crank
and start engine.
6. Allow engine to stabilize and warm up for a few
minutes.
002565
Page 26
Operation
7. Set generator MLCB (generator disconnect) to ON
(CLOSED). Standby power source now powers
loads.
accept load (warm-up time has not elapsed), the controller completes start cycle and runs generator through its
normal cool down cycle. However, load will remain on
utility source.
Transfer to Utility Power Source
Shut down generator and transfer to utility source after
utility power has been restored. Proceed as follows to
manually transfer to utility power and shut down generator:
1. Set generator MLCB (generator disconnect) to
OFF (OPEN).
2. Run engine for one minute at no-load to stabilize
internal temperature.
3. Press OFF button on control panel. Engine will
shut down.
4. Verify utility power supply to transfer switch is
turned off.
5. Set main contacts to UTILITY (loads connected to
utility power source) using manual transfer handle
inside transfer switch.
6. Turn on utility power supply to transfer switch using
means provided (such as a utility MLCB).
7. Press AUTO button on control panel.
8. Set generator MLCB (generator disconnect) to ON
(CLOSED).
9. Close and lock lid.
Automatic Transfer Operation
Proceed as follows to select automatic operation:
1. Verify transfer switch main contacts are set to
UTILITY (loads connected to utility power source).
2. Verify normal utility power source voltage is available to loads connected to transfer switch.
3. Press AUTO button on control panel.
4. Set generator MLCB (generator disconnect) to ON
(CLOSED).
Generator will start automatically when utility source voltage drops below a preset level. Loads are transferred to
standby power source after unit starts.
Automatic Sequence of Operation
Utility Failure
If generator is set to AUTO when utility fails (below 65%
of nominal), a five second (dealer programmable) line
interrupt delay time is started. The engine cranks and
starts if utility power is not available when timer expires.
An engine warm-up timer will be initiated once engine is
started. Timer duration varies depending on whether or
not Cold Smart Start is enabled. The controller will
transfer load to generator when warm-up time expires. If
utility power is restored (above 80% nominal) at any time
from initiation of engine start until generator is ready to
22Owner’s Manual for 60 Hz Air-Cooled Generators
Cranking
The system will control the cyclic cranking as follows:
• 10 kW Unit: five cranking cycles as follows: 15
seconds cranking, seven seconds resting, followed
by four additional cycles of seven seconds cranking followed by seven seconds resting.
• 14–24 kW Units: five cranking cycles as follows:
16 seconds cranking, seven seconds resting, 16
seconds cranking, seven seconds resting, followed
by three additional cycles of seven seconds cranking followed by seven seconds resting.
NOTE: An alarm will be triggered if generator does not
start after these five attempts.
Cold Smart Start
Cold Smart Start is factory-enabled, but can be disabled
in the EDIT menu. Generator will monitor ambient temperature when Cold Smart Start is enabled. The warm-up
delay will be adjusted based on prevailing conditions.
See Table 3-2. If ambient temperature is below a fixed
temperature (based on model) upon startup in AUTO,
generator will warm up for 30 seconds. This allows
engine to warm before a load is applied. The generator
will startup with normal warm-up delay of five seconds if
ambient temperature is at or above the fixed temperature.
Table 3-2. Cold Smart Start Set Points
Generator size10 kW–20 kW22/24 kW
Fixed temperature50 °F (10 °C)20 °F (-7 °C)
A check for correct output voltage buildup will be performed when generator engine is started.
Cleaning Cycle
If some condition impedes normal voltage creation, such
as frost crystals or dust/dirt preventing a good electrical
connection, start sequence will be interrupted so a cleaning cycle of the internal electrical connections can be
attempted.
Cleaning cycle is an extended warm up period which
lasts for several minutes while normal generator voltage
output is determined to be low. During this cycle, generator controller will display “Warming Up” on the display
screen.
The generator controller display will show “Under Voltage” if cleaning cycle fails to clear the obstruction. After
several minutes, alarm message can be cleared, and the
generator restarted.
If the problem persists, make no further attempts to start.
Contact an IASD.
Page 27
Load Transfer
Automatic start-up. Disconnect utility power and
render unit inoperable before working on unit.
Failure to do so will result in death or serious injury.
(000191)
DANGER
The transfer of load when generator is running is dependent upon operating mode.
Shutting Generator Down While
Under Load or During a Utility Outage
IMPORTANT NOTE: To avoid equipment damage,
follow these steps, in order, during utility outages.
Shutdowns may be required during utility outages to
perform routine maintenance or to conserve fuel.
To turn generator OFF:
1. Set utility MLCB to OFF (OPEN).
2. Set generator MLCB (generator disconnect) to
OFF (OPEN).
3. Allow generator to run for cool-down for approxi-
mately one minute.
4. Set generator to OFF at the controller.
5. Remove 7.5A fuse from controller.
To turn generator back ON:
1. Install 7.5A fuse in controller.
2. Verify generator MLCB (generator disconnect) is
OFF (OPEN).
3. Set generator to AUTO mode at the controller.
4. Generator will start and run. Allow generator to run
and warm up for a few minutes.
5. Set generator MLCB (generator disconnect) to ON
(CLOSED).
6. Set utility MLCB to ON (CLOSED).
The system now operates in automatic mode.
Operation
Owner’s Manual for 60 Hz Air-Cooled Generators23
Page 28
Operation
This page intentionally left blank.
24Owner’s Manual for 60 Hz Air-Cooled Generators
Page 29
Section 4: Maintenance
(000191)
DANGER
Automatic start-up. Disconnect utility power and
render unit inoperable before working on unit.
Failure to do so will result in death or serious injury.
(000182a)
WARNING
Equipment damage. Only qualified service personnel may
install, operate, and maintain this equipment. Failure to
follow proper installation requirements could result in death,
serious injury, and equipment or property damage.
Maintenance
Maintenance
Regular maintenance will improve performance and
extend engine/equipment life. Generac Power Systems,
Inc. recommends that all maintenance work be performed by an Independent Authorized Service Dealer
(IASD). Regular maintenance, replacement, or repair of
the emissions control devices and systems may be performed by any repair shop or person of the owner’s
choosing. To obtain emissions control warranty service
free of charge, the work must be performed by an IASD.
See the emissions warranty.
Preparing for Maintenance
Performing Scheduled Maintenance
It is important to perform maintenance as specified in the
Service Schedule for correct generator operation.
Engine oil and oil filter must be changed, and valve clearance adjusted (where applicable, seeEngine) after first
25 hours of operation.
Emissions-critical maintenance must be performed as
scheduled in order for emissions warranty to be valid.
Emissions-critical maintenance consists of servicing the
air filter and spark plug(s) in accordance with Service
Schedule.
Controller will prompt for Schedule A or Schedule B
maintenance to be performed. Schedule A maintenance
consists of oil, oil filter, and battery check. Schedule B
maintenance includes oil, oil filter, battery check, air
cleaner, spark plug(s), and valve clearance (where applicable, seeEngine).
Since most maintenance alerts occur at the same time
(most have two year intervals), only one will appear on
control panel display at a time. Once first alert is cleared,
the next active alert will be displayed.
Proceed as follows to prepare unit for maintenance:
1. Set utility MLCB to OFF (OPEN).
2. Lift lid and set generator MLCB (generator discon-
nect) to OFF (OPEN).
3. If running during a utility outage, allow generator to
run and cool down for one minute with no load.
4. Press OFF button on controller.
5. Remove 7.5A fuse from control panel.
6. Remove front panel and intake side panel.
Owner’s Manual for 60 Hz Air-Cooled Generators25
Page 30
Maintenance
Service Schedule
Daily If Running
Service
Inspect enclosure louvers for dirt and debris *●
Inspect lines and connections for fuel or oil leaks●
Check engine oil level●
Inspect for water intrusion **●
Perform fuel system leak test●
Check battery condition, electrolyte level, and state
of charge
Replace engine oil and oil filter †●●
Replace engine air filter●
Clean; inspect spark plug gap; replace if necessary●
Contact the nearest IASD for assistance if necessary.
* Remove any shrubs or tall grasses which have grown within 3 ft (0.91 m) of intake and discharge louvers on enclosure sides.
Clean any debris (dirt, grass clippings, etc.) which may have accumulated inside enclosure.
** Verify all sources of potential water intrusion such as water sprinklers, roof run-off, rain gutter downspouts, and sump pump
discharges are directed away from generator enclosure.
† Change engine oil and filter after first 25 hours of operation. In cold weather conditions (ambient below 40 °F [4.4 °C]), or if unit
is operated continuously in hot weather conditions (ambient above 85 °F [29.4 °C]), change engine oil and filter every year or 100
hours of operation.
‡ Inspect/adjust valve clearance after first 25 hours of operation. (Excludes units with hydraulic lifters. SeeEngine.)
Continuously or
Before Each Use
Every
Year
●●●
See local codes and guidelines.
Schedule A
Every Two Years
or 200 Hours
Schedule B
Every Four Years
or 400 Hours
NOTE: Contact an IASD or visit www.generac.com for additional information on replacement parts.
Maintenance Log
Battery Inspection and Charge Check
Dates Performed:
Oil, Oil Filter, Air Filter, and Spark Plug Replacement
Dates Performed:
Valve Adjustment
NOTE: Not required on 14 or 18 kW units with 816cc engines.
Dates Performed:
26Owner’s Manual for 60 Hz Air-Cooled Generators
Page 31
Maintenance
(000139)
WARNING
Risk of burns. Allow engine to cool before
draining oil or coolant. Failure to do so could
result in death or serious injury.
(000210)
WARNING
Skin irritation. Avoid prolonged or repeated contact with
used motor oil. Used motor oil has been shown to cause
skin cancer in laboratory animals. Thoroughly wash
exposed areas with soap and water.
(000135)
Engine damage. Verify proper type and quantity of
engine oil prior to starting engine. Failure to do so
could result in engine damage.
CAUTION
(000135)
Engine damage. Verify proper type and quantity of
engine oil prior to starting engine. Failure to do so
could result in engine damage.
CAUTION
Checking Engine Oil Level
IMPORTANT NOTE: Verify oil level daily when power
outages necessitate running generator for extended
periods. Generator will shut down if oil level is low.
Proceed as follows to check engine oil level:
1. Set utility MLCB to OFF (OPEN).
2. Set generator MLCB (generator disconnect) to
OFF (OPEN).
3. Allow generator to run for a cool-down period of
approximately one minute, if generator was running during an outage.
4. Press OFF button to turn generator off. Wait five
minutes.
5. See Figure 2-1, Figure 2-2, or Figure 2-3.
Remove oil dipstick and wipe it dry with a clean
cloth.
6. Completely insert oil dipstick into oil dipstick tube
and remove.
7. Observe oil level. Oil level should be at FULL mark
on oil dipstick.
8. If necessary, remove oil fill cap and add recom-
mended oil to engine (with oil dipstick removed)
until oil level reaches FULL mark. Insert oil dipstick
and install fill cap. See Engine Oil Requirements.
To restart generator:
1. Press AUTO button on control panel.
2. Allow generator to start and warm up for a few min-
utes.
3. Set generator MLCB (generator disconnect) to ON
(CLOSED).
The system is now operating in AUTO. The utility MLCB
can be turned ON (CLOSED).
Owner’s Manual for 60 Hz Air-Cooled Generators27
Engine Oil Requirements
Engine oil should be serviced in accordance with the recommendations of this manual to maintain product warranty. Generac maintenance kits consisting of engine oil,
oil filter, air filter, spark plug(s), a shop towel, and a funnel
are available through an IASD.
All Generac oil kits meet minimum American Petroleum
Institute (API) Service Class SJ, SL, or better. Do not use
special additives.
Synthetic SAE 5W-30 for all temperature ranges. See
Engine.
Changing the Oil and Oil Filter
Proceed as follows to change oil and oil filter:
1. Lift lid and press MANUAL button on control panel
to start engine, and run unit until it is thoroughly
warmed up. Press OFF button on control panel to
shut down engine.
2. See Figure 4-1, Figure 4-2, or Figure 4-3.
Remove front panel when unit has cooled. Pull oil
drain hose (A) free of retaining clip. Remove cap
from oil drain hose and place free end into a suitable container. Drain oil.
B
A
001831
Figure 4-1. Oil Filter and Drain Location (10 kW)
Page 32
Maintenance
009342
(000249)
WARNING
Risk of fire. Never operate engine without the
air cleaner installed. Operating engine without
the air cleaner could result in death or serious
injury.
(000580)
WARNING
Explosion and fire. Never clean air filter element
with gasoline or low flash-point detergents. Doing
so could result in death, serious injury, or
equipment damage.
001814
B
A
009342
Figure 4-2. Oil Filter and Drain Location (14–18 kW)
Servicing the Air Cleaner
Proceed as follows to service air cleaner:
1. Lift lid and press OFF button on control panel to
stop generator.
2. Remove front panel.
3. See Figure 4-4 or Figure 4-5. Remove cover clips
(A) and air cleaner cover (B).
A
B
A
Figure 4-3. Oil Filter and Drain Location (20–24 kW)
009343
B
3. Install cap on oil drain hose. Position and secure oil
drain hose with the retaining clip.
4. Remove oil filter (B) by turning it counterclockwise.
5. Apply a light coating of clean engine oil to gasket of
new filter.
6. Screw new filter on by hand until gasket lightly contacts oil filter adapter. Tighten filter an additional
Figure 4-4. Servicing Air Cleaner (10 kW)
C
001820
three-quarter to one full turn.
7. Fill engine with recommended oil. See Engine Oil
Requirements.
B
D
8. Press MANUAL button on control panel to start
engine. Run for one minute, and inspect for leaks.
9. Press OFF button on control panel to stop engine.
Wait five minutes.
A
10. Inspect oil level. Add oil as needed. DO NOT
OVERFILL.
11. Insert oil dipstick and/or attach fill cap.
12. Press AUTO button on control panel to return unit
C
001814
to AUTO.
13. Close and lock lid.
14. Dispose of used oil and filter according to local,
state, or national codes.
Figure 4-5. Servicing Air Cleaner (14–24 kW)
4. Remove old air filter element (C) and discard.
5. Thoroughly clean air cleaner enclosure of any dust
or debris.
28Owner’s Manual for 60 Hz Air-Cooled Generators
6. Install a new air filter element.
7. Install air cleaner cover and fasten cover clips.
Page 33
Maintenance
(000140a)
WARNING
Electric shock. Do not disconnect spark
plug wires with engine running. Doing so
could result in death or serious injury.
000211
WARNING
(000560)
Risk of Burn. Allow the engine to cool before
performing the following procedure. Failure
to do so could result in serious injury.
(000130)
Accidental Start-up. Disconnect the negative battery
cable, then the positive battery cable when working
on unit. Failure to do so could result in death
or serious injury.
WARNING
(000141)
WARNING
Accidental start-up. Disconnect spark plug wires when
working on unit. Failure to do so could result in death
or serious injury.
8. (14–24 kW units only): Verify air inlet duct (D) is
correctly connected to air cleaner cover.
9. Press AUTO button on control panel to return unit
to AUTO.
Spark Plug(s)
Proceed as follows to inspect spark plug gap(s) and
replace spark plug(s) as necessary:
1. With generator OFF and engine cool, lift lid and
remove front panel.
2. Clean area around base of spark plug(s) to keep
dirt and debris out of engine.
3. Remove spark plug(s) and inspect. Install new
spark plug(s) if existing spark plug(s) is worn, or if
reuse is questionable.
4. Clean spark plug(s) by scraping or washing with a
wire brush and commercial solvent. Do not blast
spark plug(s) to clean.
Valve Clearance Adjustment
IMPORTANT NOTE: Contact an IASD for service
assistance. Correct valve clearance is essential for
prolonging the life of the engine. Excludes units
equipped with hydraulic lifters. SeeEngine.
IMPORTANT NOTE: Valve lash not required on 14 or
18 kW units with 816cc engine. See Engine.
Inspect valve clearance after first 25 hours of operation,
then after 400 hour intervals. Adjust if necessary.
Checking Valve Clearance
NOTE: Clean spark plug(s) in emergency situations only.
Otherwise, replace spark plug(s).
5. See Figure 4-6. Inspect spark plug gap(s) using a
wire feeler gauge. Replace spark plug(s) if spark
plug gap is out of specification. See General Infor-
mation.
Figure 4-6. Spark Plug Gap Measurement
NOTE: New spark plug(s) should have spark plug gap
checked prior to installation.
6. Install spark plug(s), and tighten to 18.4 ft-lbs (25
Nm).
7. Press AUTO button to return unit to AUTO mode.
Owner’s Manual for 60 Hz Air-Cooled Generators29
NOTE: Engine should be cool before checking valve
clearance. Adjustment is not needed if valve clearance is
within dimensions provided in Engine.
Proceed as follows to check valve clearance.
1. Close fuel valve and disconnect battery to avoid
accidental startup.
2. Remove spark plug wire(s), and position spark plug
wire(s) away from spark plug(s).
3. Remove spark plug(s).
4. Remove the four screws attaching the valve cover.
Remove and discard gasket. (Repeat for second
cylinder, if equipped.)
5. Verify piston is at top dead center (TDC) of its compression stroke (both valves closed).
NOTE: To move piston to TDC, remove intake baffle at
front of the engine to access the flywheel nut. Use a large
socket and socket wrench to rotate flywheel nut clockwise, which will rotate the crankshaft. Watch piston
through spark plug hole. Piston will move up and down.
Piston is at TDC when at its highest point of travel.
Page 34
Maintenance
002380
WARNING
(000560)
Risk of Burn. Allow the engine to cool before
performing the following procedure. Failure
to do so could result in serious injury.
(000188)
DANGER
Electrocution. Do not wear jewelry while
working on this equipment. Doing so will
result in death or serious injury.
(000162)
Explosion. Do not dispose of batteries in a fire.
Batteries are explosive. Electrolyte solution can cause
burns and blindness. If electrolyte contacts skin or eyes,
flush with water and seek immediate medical attention.
WARNING
6. See Figure 4-7 or Figure 4-8. Verify valve clear-
ance between each rocker arm (E) and valve stem
(F) with a feeler gauge.
.
E
001812
Figure 4-7. Valve Clearance Adjustment (10 kW)
D
F
1. Remove spark plug wire(s) and position spark plug
wire(s) away from spark plug(s).
2. Remove spark plug(s).
3. Remove the four screws attaching valve cover.
F
Remove and discard gasket.
4. Verify piston is at TDC of its compression stroke
(both valves closed).
D
5. Loosen rocker jam nut (C) using a 10 mm wrench
(10 kW units) or 13 mm wrench (20–24 kW units).
6. Turn pivot ball stud (D) using a 14 mm wrench (10
kW units), or 10 mm hex key (20–24 kW units)
C
while inspecting clearance between rocker arm (E)
and valve stem (F) with a feeler gauge. Adjust
clearance as per Engine.
NOTE: Hold rocker jam nut in place as pivot ball stud is
turned.
7. When valve clearance is correct, hold pivot ball
stud in place with a wrench and tighten rocker arm
jam nut. Tighten jam nut according to:
10 kW53 in-lbs (6.0 Nm)
20–24 kW174 in-lbs (19.68 Nm)
C
E
002380
Figure 4-8. Valve Clearance Adjustment (20–24 kW)
7. Install replacement valve cover gasket(s).
8. Install valve cover(s). Tighten fasteners in a cross
pattern, tightening to:
10 kW80 in-lbs (9.0 Nm)
20–24 kW60 in-lbs (6.8 Nm)
Adjusting Valve Clearance
8. Inspect valve clearance to verify it did not change.
9. Install new valve cover gasket.
10. Install valve cover. Tighten fasteners in a cross pat-
tern. Tighten to:
10 kW80 in-lbs (9.0 Nm)
20–24 kW60 in-lbs (6.8 Nm)
NOTE: Start all four screws before tightening, or it will
not be possible to get all screws in place. Verify valve
cover gasket is in place.
11. Install spark plug(s) and tighten to 18 ft-lbs (25
Nm).
12. Attach spark plug wire(s) to spark plug(s).
13. Repeat process for other cylinder if equipped.
Battery Maintenance
IMPORTANT NOTE: Valve lash not required on 14 or
18 kW units with 816cc engine. See Engine.
See Figure 4-7 or Figure 4-8. Proceed as follows to adjust valve clearance:
NOTE: Allow engine to cool before adjusting valve clearance.
30Owner’s Manual for 60 Hz Air-Cooled Generators
Page 35
Maintenance
(000137a)
WARNING
Explosion. Batteries emit explosive gases while
charging. Keep fire and spark away. Wear protective
gear when working with batteries. Failure to do so
could result in death or serious injury.
(000238)
Explosion. Batteries emit explosive gases.
Always disconnect negative battery cable
first to avoid spark. Failure to do so could
result in death or serious injury.
WARNING
(000164)
WARNING
Electrical shock. Disconnect battery ground
terminal before working on battery or battery
wires. Failure to do so could result in death
or serious injury.
(000138a)
WARNING
Risk of burns. Batteries contain sulfuric acid and can
cause severe chemical burns. Wear protective gear
when working with batteries. Failure to do so could
result in death or serious injury.
(000163a)
Risk of burn. Do not open or mutilate batteries.
Batteries contain electrolyte solution which can cause
burns and blindness. If electrolyte contacts skin or
eyes, flush with water and seek immediate medical
attention.
WARNING
WARNING
(000228)
Environmental Hazard. Always recycle batteries at an
official recycling center in accordance with all local
laws and regulations. Failure to do so could result in
environmental damage, death, or serious injury.
002389
• Do not place tools or metallic objects on top of bat-
tery.
• Disconnect charging source prior to connecting or
disconnecting battery terminals.
• Wear full eye protection and protective clothing.
• If electrolyte contacts skin, wash it off immediately
with water.
• If electrolyte contacts eyes, flush thoroughly with
water immediately and seek medical attention.
• Wash down spilled electrolyte with an acid neutral-
izing agent. A common practice is to use a solution
of 1 lb (454 g) bicarbonate of soda to 1 gal (3.8 L)
of water. Add bicarbonate of soda solution until evidence of reaction (foaming) has ceased. Flush
resulting liquid with water and dry area completely.
• DO NOT smoke near battery.
• DO NOT cause flame or spark in battery area.
• Discharge static electricity from the body before
touching battery by first touching a grounded metal
surface.
Battery should be regularly inspected per Service
Schedule. Contact an IASD for assistance if necessary.
Always recycle batteries in accordance with local laws
and regulations. Contact your local solid waste collection
site or recycling facility to obtain information on local
recycling processes. For more information on battery
recycling, visit the Battery Council International website
at: http://batterycouncil.org
Strictly observe the following precautions when working
on batteries:
• Remove 7.5A fuse from generator control panel.
• Disconnect battery charger as directed in Inspect-
ing the Battery.
• Use tools with insulated handles.
• Wear rubber gloves and boots.
Owner’s Manual for 60 Hz Air-Cooled Generators31
Inspecting the Battery
Proceed as follows to inspect battery:
1. Press OFF button to shut down generator, then lift
lid and remove front panel.
2. Remove 7.5A fuse from control panel.
3. Remove intake side panel. (See Intake Side Panel
Removal.)
4. SeeFigure 4-9. Disconnect white battery charger
cable.
Figure 4-9. Disconnecting Battery Charger Cable
Page 36
Maintenance
–
+
001821
5. See Figure 4-10. Inspect battery posts and cables
for tightness and corrosion. Tighten and clean as
necessary.
001832
Figure 4-10. Battery Cables
6. Unsealed batteries only: Completely disconnect
battery, removing negative battery cable first.
Check battery fluid level and, if necessary, fill with
distilled water only. DO NOT use tap water. Have
an IASD or a qualified service technician verify
state of charge and condition.
7. Connect positive battery cable, then negative battery cable.
8. Connect battery charger cable.
9. Install intake side panel, and install 7.5 A fuse.
10. Press AUTO button on controller.
11. Install front panel and close generator lid.
Cleaning the Sediment Trap
The sediment trap removes contaminants (moisture and
fine particles) from gaseous fuels before they enter the
fuel regulator. Accumulated moisture and particles must
be emptied from the sediment trap per local codes and
guidelines.
Proceed as follows to clean sediment trap:
1. Remove intake side panel. See Intake Side Panel
Removal.
2. Turn generator fuel supply OFF.
3. See Figure 4-11. Unscrew and remove cap (A).
4. Use a clean-out tool (not provided) to remove
accumulated moisture and particles from cap and
body (B).
5. Wipe inside of each component with a clean, dry,
lint-free cloth.
6. Seal threads of cap with appropriate sealing compound. Install cap and hand-tighten.
7. Tighten cap with an appropriately sized pipe
wrench. DO NOT overtighten.
8. Turn generator fuel supply ON. Inspect for leaks by
spraying all connection points with a non-corrosive
gas leak detection fluid. Solution should not be
blown away or form bubbles.
9. Install intake side panel.
Post Maintenance Checks
Proceed as follows to perform post maintenance checks:
1. Perform required maintenance procedure(s).
2. Install intake side panel and front panel if removed.
(See Intake Side Panel Removal and Front
Access Panel Removal.)
3. Install 7.5A fuse in control panel.
4. Complete Install Wizard information.
5. Press AUTO button on control panel. Allow unit to
run for one minute with no load (if running during a
utility outage).
6. Set generator MLCB (generator disconnect) to ON
(CLOSED).
7. Set utility MLCB to ON (CLOSED).
The system is now in AUTO.
NOTE: If correct utility is present at this time, generator
will perform its usual shutdown process.
B
A
Figure 4-11. Cleaning the Sediment Trap
32Owner’s Manual for 60 Hz Air-Cooled Generators
Page 37
Maintenance
(000192)
DANGER
Explosion and fire. Fuel and vapors are extremely
flammable and explosive. No leakage of fuel is
permitted. Keep fire and spark away. Failure to do
so will result in death or serious injury.
(000238)
Explosion. Batteries emit explosive gases.
Always disconnect negative battery cable
first to avoid spark. Failure to do so could
result in death or serious injury.
WARNING
Performing Fuel System Leak Test
All products are factory-tested before shipping to verify
the performance and integrity of the fuel system. However, it is important to perform a final fuel system leak test
before starting the generator. The entire fuel system
should be tested from supply to regulator.
See Figure 4-12. Perform a final fuel system leak test
after generator installation. The test will identify possible
leaks at all connection points (A).
It is best practice to perform a fuel system leak test
during normally-scheduled maintenance.
A
Corrosion Protection
Regular scheduled maintenance should be conducted to
inspect unit for corrosion. Inspect all metal components
of generator, including base frame, brackets, alternator
can, the entire fuel system (inside and outside of the generator), and fastener locations. If there is corrosion found
on generator components (e.g. regulator, engine/alternator mounts, fuel plenum, etc.), replace parts as necessary.
Periodically wash and wax enclosure using automotive
type products. Do not spray unit with a hose or power
washer. Use warm, soapy water and a soft cloth. Frequent washing is recommended in salt water/coastal
areas. Spray engine linkages with a light oil such as WD-
40.
Remove From and Return To Service
Procedure
Remove From Service
A
If generator cannot be exercised monthly, at a minimum,
and will be out of service longer than 90 days, proceed as
follows to prepare generator for storage:
1. Start engine and allow it to warm up.
2. Close fuel shutoff valve in fuel supply line and
allow engine to stop.
3. Set generator MLCB (generator disconnect) to
A
004038
Figure 4-12. Connection Points to Leak Check
Inspect for leaks by spraying all connection points with a
non-corrosive gas leak detection fluid. The solution
should not be blown away or form bubbles.
Attention After Submersion
DO NOT start or operate generator if it has been submerged in water. Have an IASD thoroughly clean, dry,
and inspect generator following any submersion in water.
If the structure (home) has been flooded, it should be
inspected by a certified electrician to verify there will not
be any electrical problems during generator operation or
when utility power is returned.
7. Drain oil completely while engine is still warm, and
then fill crankcase with oil. See Changing the Oil
and Oil Filter.
8. Attach a tag to engine indicating viscosity and clas-
sification of the new oil in the crankcase.
9. Remove spark plug(s) and spray a fogging agent
into spark plug(s) threaded openings. Install and
tighten spark plug(s) to specification.
10. Remove battery and store in a cool, dry place.
11. Clean and wipe down generator enclosure.
Page 38
Maintenance
(000133)
WARNING
Explosion. Batteries emit explosive gases.
Always connect positive battery cable first to
avoid spark. Failure to do so could result in
death or serious injury.
(000167a)
Equipment damage. Do not make battery
connections in reverse. Doing so will result
in equipment damage.
CAUTION
Return to Service
Proceed as follows to return unit to service after storage:
1. Inspect engine tag for oil viscosity and classification. Drain and fill with recommended oil if necessary.
2. Verify state of battery. Fill all cells of unsealed batteries to correct level with distilled water. DO NOT
use tap water. Charge battery to 100% state of
charge. Replace battery if faulty.
3. Clean and wipe down generator enclosure.
4. Verify 7.5A fuse is removed from generator control
panel.
5. Connect battery. Observe battery polarity. Damage
will occur if battery is connected incorrectly. Install
positive battery cable first.
6. Connect battery charger AC input T1/Neutral cable
(with white sleeve) at controller.
7. Open fuel shutoff valve.
8. Insert 7.5 A fuse into generator control panel.
9. Complete Install Wizard procedure (diagrammed in
generator installation manual).
10. Press MANUAL button to start unit. Allow unit to
warm up for a few minutes.
11. Press OFF button to stop unit.
12. Set generator MLCB (generator disconnect) to ON
(CLOSED).
13. Press AUTO button on control panel.
The generator is ready for service.
NOTE: Exercise timer and current date and time must be
reset if battery is discharged or has been disconnected.
34Owner’s Manual for 60 Hz Air-Cooled Generators
Page 39
Troubleshooting / Quick Reference Guide
Section 5: Troubleshooting / Quick Reference
Guide
Generator Troubleshooting
ProblemCauseCorrection
Correct short circuit condition by replacing 7.5 A
Blown fuse.
fuse in generator control panel. Contact an IASD
if fuse continues to blow.
Engine will not
crank
Engine cranks but
will not start
Engine starts hard
and runs rough
Loose, corroded, or faulty battery cables.
Tighten, clean, or replace as necessary.*Faulty starter contact.
Faulty starter motor.
Discharged battery.Charge or replace battery.
No fuel.Replenish fuel / turn on fuel valve.
Faulty fuel solenoid (FS).
Contact an IASD for assistance.
Harness/wiring issue.
Faulty spark plug(s).
Valve clearance out of adjustment, if
applicable. SeeEngine.
Plugged or damaged air cleaner.Inspect and clean air cleaner.
Faulty spark plug(s).
Incorrect fuel pressure.
Fuel selector in wrong position.
Clean; inspect spark plug gap; replace spark
plug(s) if necessary.
Inspect and adjust valve clearance.
Clean; inspect spark plug gap; replace spark
plug(s) if necessary.
Verify fuel pressure to regulator is 10–12 in
water column (2.49–2.99 kPa) for LP gas, and
3.5–7.0 in water column (0.87–1.74 kPa) for NG.
Set fuel conversion valve to correct position and
program controller for fuel type.
Valve clearance out of adjustment, if
applicable. SeeEngine.
Internal engine issue.Contact an IASD for assistance.
Unit is set to OFF,
but engine
continues to run
No AC output
from generator
Owner’s Manual for 60 Hz Air-Cooled Generators35
Controller wired incorrectly.
Faulty control board.
Generator MLCB (generator disconnect) is
OFF (OPEN).
Generator internal failure.Contact an IASD for assistance.
Engine may be warming up. See Cold Smart
Start.
Inspect and adjust valve clearance.
Contact an IASD for assistance.
Set generator MLCB (generator disconnect) to
ON (CLOSED).
Check the controller screen to verify status.
Page 40
Troubleshooting / Quick Reference Guide
ProblemCauseCorrection
No transfer to
standby after
utility source
failure
Unit consumes
large amounts of
oil
Wi-Fi network
connection
broken or
intermittent
Generator MLCB (generator disconnect) is
OFF (OPEN).
Set generator MLCB (generator disconnect) to
ON (CLOSED).
Faulty transfer switch coil.
Faulty transfer relay.
Contact an IASD for assistance.
Transfer relay circuit open.
Faulty control logic board.
Engine may be warming up. See Cold Smart
Start.
Excessive engine oil.
Check controller screen to verify status.
Adjust oil to correct level. See Checking Engine
Oil Level.
Faulty engine breather.Contact an IASD for assistance.
Incorrect type or viscosity of oil.See Engine Oil Requirements.
Damaged gasket, seal, or hose.Inspect for oil leaks.
Restricted air filter.Replace air filter.
Various.See Wi-Fi module owner’s manual.
* Contact an IASD or visitwww.generac.com for assistance.
36Owner’s Manual for 60 Hz Air-Cooled Generators
Page 41
Troubleshooting / Quick Reference Guide
Quick Reference Guide
To clear an active alarm, press OFF button on the control panel, then the ENTER button, and finally the AUTO button.
Contact an IASD if alarm reoccurs.
Active AlarmLEDProblemActionSolution
NONE
HIGH
TEMPERATURE
OVERLOAD
REMOVE LOAD
RPM SENSE LOSSRED
NOT ACTIVATEDNONE
NONEGREEN
LOW OIL
PRESSURE
RPM SENSE LOSSRED
FLASHING
GREEN
RED
RED
RED
Unit running in AUTO
but no power in house.
Unit shuts down during
operation.
Unit shuts down during
operation.
Unit was running and
shut down, attempts to
restart.
Unit will not start in
AUTO with utility loss.
Unit will not start in
AUTO with utility loss.
Unit will not start in
AUTO with utility loss.
Unit will not start in
AUTO with utility loss.
Check generator
MLCB (generator
disconnect).
Check LEDs / screen
for alarms.
Check LEDs / screen
for alarms.
Check LEDs / screen
for alarms.
Check if screen says
unit not activated.
Check screen for start
delay countdown.
Check LEDs / screen
for alarms.
Check LEDs / screen
for alarms.
Check generator MLCB (generator
disconnect). If it is ON, contact an IASD.
Inspect ventilation around generator,
intake, exhaust, and rear of generator. If
no obstructions are present, contact an
IASD.
Clear alarm and remove household loads
from generator. Put in AUTO and restart.
Clear alarm and remove household loads
from generator. Put into AUTO and
restart. If generator does not start, contact
an IASD.
See Activation section in installation
manual.
If startup delay is greater than expected,
contact an IASD to adjust from 2 to 1500
seconds.
Check oil level and add oil as needed. If
oil level is correct, contact an IASD.
Clear alarm. Using control panel, check
battery by navigating to BATTERY MENU
option from MAIN MENU. If battery condition displays GOOD, contact an IASD. If
control panel displays CHECK BATTERY,
replace battery.
Verify fuel line shutoff valve is ON. Clear
OVERCRANKRED
LOW VOLTS
REMOVE LOAD
OVERSPEEDRED
UNDERVOLTAGERED
UNDERSPEEDRED
STEPPER
OVERCURRENT
WIRING ERRORRED
OVERVOLTAGERED
Owner’s Manual for 60 Hz Air-Cooled Generators37
RED
RED
Unit will not start in
AUTO with utility loss.
Unit will not start in
AUTO with utility loss.
Unit will not start in
AUTO with utility loss.
Unit will not start in
AUTO with utility loss.
Unit will not start in
AUTO with utility loss.
Unit will not start in
AUTO with utility loss.
Unit will not start in
AUTO with utility loss.
Unit will not start in
AUTO with utility loss.
Check LEDs / screen
for alarms.
Check LEDs / screen
for alarms.
Check LEDs / screen
for alarms.
Check LEDs / screen
for alarms.
Check LEDs / screen
for alarms.
Check LEDs / screen
for alarms.
Check LEDs / screen
for alarms.
Check LEDs / screen
for alarms.
alarm. Start unit in MANUAL. If it does not
start, or starts and runs rough, contact an
IASD.
Clear alarm and remove household loads
from generator. Put in AUTO and restart.
Contact an IASD.
Contact an IASD.
Contact an IASD.
Contact an IASD.
Contact an IASD.
Contact an IASD.
Page 42
Troubleshooting / Quick Reference Guide
Active AlarmLEDProblemActionSolution
AUXILIARY
SHUTDOWN
LOW BATTERYYELLOW
BATTERY
PROBLEM
CHARGER
WARNING
CHARGER
MISSING AC
SERVICE AYELLOW
SERVICE BYELLOW
INSPECT
BATTERY
REDUnit will not start.
YELLOW
YELLOW
YELLOW
YELLOW
Yellow LED illuminated
in any state.
Yellow LED illuminated
in any state.
Yellow LED illuminated
in any state.
Yellow LED illuminated
in any state.
Yellow LED illuminated
in any state.
Yellow LED illuminated
in any state.
Yellow LED illuminated
in any state.
Check auxiliary
shutdown switches
Check screen for
additional information.
Check screen for
additional information.
Check screen for
additional information.
Check screen for
additional information.
Check screen for
additional information.
Check screen for
additional information.
Check screen for
additional information.
Set auxiliary shutdown switch(es) to
CLOSED (I). Clear alarm.
Clear alarm. Using control panel, check
battery by navigating to BATTERY MENU
option from MAIN MENU. If battery condition displays GOOD, contact an IASD. If
control panel displays CHECK BATTERY,
replace battery.
Contact an IASD.
Contact an IASD.
Contact an IASD.
Perform SERVICE A maintenance. Press
ENTER to clear.
Perform SERVICE B maintenance. Press
ENTER to clear.