Introduction To Troubleshooting .......................70
Problem 7 – In Automatic Mode,
No Transfer to Standby ................................70
Problem 8 – In Automatic Mode, Generator
Starts When Loss of Utility Occurs,
Generator Shuts Down When Utility
Returns But There Is No Retransfer To Utility
Power / or Generator Transfers to Standby
During Exercise Or In Manual Mode............71
Problem 9 – Blown F1 or F2 Fuse ...............71
Problem 10 – Units Starts And Transfer
Occurs When Utility Power Is On .................72
Normal Operating Range-20° F (-28.8° C) to 77° F (25° C)
* Maximum wattage and current are subject to and limited by such factors as fuel Btu content, ambient temperature, altitude, engine power and condition, etc.
Maximum power decreases about 3.5 percent for each 1,000 feet above sea level; and also will decrease about 1 percent for each 6 C (10 F) above 16 C (60 F)
ambient temperature.
** Load current values shown for 120 volts are maximum TOTAL values for two separate circuits. The maximum current in each circuit must not exceed the value
stated for the 240 volts.
*** Circuits to be moved must be protected by same size breaker. For example, a 15 amp circuit in the main panel must be a 15 amp circuit in the transfer switch.
This Diagnostic Repair Manual has been prepared
especially for the purpose of familiarizing service personnel with the testing, troubleshooting and repair of
air-cooled, automatic standby generators. Every effort
has been expended to ensure that information and
instructions in the manual are both accurate and current. However, changes, alterations or other improvements may be made to the product at any time without prior notification.
The manual has been divided into PARTS. Each PART
has been divided into SECTIONS. Each SECTION
consists of two or more SUBSECTIONS.
It is not our intent to provide detailed disassembly and
reassemble instructions in this manual. It is our intent
to (a) provide the service technician with an understanding of how the various assemblies and systems
work, (b) assist the technician in finding the cause of
malfunctions, and (c) effect the expeditious repair of
the equipment.
ITEM NUMBER:
Many home standby generators are manufactured
to the unique specifications of the buyer. The Model
Number identifies the specific generator set and its
unique design specifications.
SERIAL NUMBER:
Used for warranty tracking purposes.
Page 10
Figure 1. Typical Data Plates
GENERAL INFORMATION
Part 1
sEctioN 1.2
iNstallatioN Basics
introduction
Information in this section is provided so that the
service technician will have a basic knowledge of
installation requirements for home standby systems.
Problems that arise are often related to poor or unauthorized installation practices.
A typical home standby electric system is shown in
Figure 1 (next page). Installation of such a system
includes the following:
• SelectingaLocation
• Groundingthegenerator.
• Providingafuelsupply.
• Mountingtheloadcenter.
• Connectingpowersourceandloadlines.
• Connectingsystemcontrolwiring.
• Postinstallationtestsandadjustments.
SelectinG a location
Install the generator set as close as possible to the
electrical load distribution panel(s) that will be powered by the unit, ensuring that there is proper ventilation for cooling air and exhaust gases. This will reduce
wiring and conduit lengths. Wiring and conduit not
only add to the cost of the installation, but excessively
long wiring runs can result in a voltage drop.
Control system interconnections between the transfer
switch and generator consist of N1 and N2, and leads
23, 15B and 0. Control system interconnection leads
must be run in a conduit that is separate from the AC
power leads. Recommended wire gauge size depends
on the length of the wire:
max. cable lengthrecommended Wire size
35 feet (10.67m)No. 16 AWG.
60 feet (I8.29m)No. 14 AWG.
90 feet (27.43m)No. 12 AWG.
LP (propane) gas is usually supplied as a liquid in
pressure tanks. Both the air-cooled and the liquid
cooled units require a “vapor withdrawal” type of fuel
supply system when LP (propane) gas is used. The
vapor withdrawal system utilizes the gaseous fuel
vapors that form at the top of the supply tank.
The pressure at which LP gas is delivered to the
generator fuel solenoid valve may vary considerably,
depending on ambient temperatures. In cold weather,
supply pressures may drop to “zero”. In warm weather, extremely high gas pressures may be encountered.
A primary regulator is required to maintain correct gas
supply pressures.
Current recommended gaseous fuel pressure at the inlet
side of the generator fuel solenoid valve is as follows:
lPNG
Minimum water column10 inches5 inches
Maximum water column12 inches7 inches
A primary regulator is required to ensure that proper
fuel supply pressures are maintained.
DaNGEr: lP aND Na tural Gas arE BotH
HiGHlY EXPlosiVE. GasEous fuEl liNEs
*
must BE ProPErlY PurGED aND tEstED
for lEaKs BEforE tHis EQuiPmENt is
PlacED iNt o sErVicE aND PErioDicallY
tHErEaftEr. ProcEDurEs usED iN
GasEous fuEl lEaKaGE tEsts must
comPlY strictlY WitH aPPlicaBlE fuEl
Gas coDEs. Do No t usE flamE or aNY
sourcE of HEat to tEst for Gas lEaKs.
No Gas lEaKaGE is PErmittED . lP Gas is
HEa ViEr tHaN air aND tENDs to sEttlE iN
loW arEas. Na tural Gas is liGHtEr tHaN
air aND tENDs to sEttlE iN HiGH Pla cEs.
EVEN tHE sliGHtEst sParK caN iGNitE
tHEsE fuEls aND causE aN EXPlosioN.
GroundinG the Generator
The National Electric Code requires that the frame
and external electrically conductive parts of the generator be property connected to an approved earth
ground. Local electrical codes may also require proper grounding of the unit. For that purpose, a grounding lug is attached to the unit. Grounding may be
accomplished by attaching a stranded copper wire of
the proper size to the generator grounding lug and to
an earth-driven copper or brass grounding-rod (electrode). Consult with a local electrician for grounding
requirements in your area.
the Fuel Supply
Units with air-cooled engines were operated, tested
and adjusted at the factory using natural gas as a
fuel. These air-cooled engine units can be converted
to use LP (propane) gas by making a few adjustments
for best operation and power.
Use of a flexible length of hose between the generator fuel line connection and rigid fuel lines is required.
This will help prevent line breakage that might be
caused by vibration or if the generator shifts or settles.
The flexible fuel line must be approved for use with
gaseous fuels.
Flexible fuel line should be kept as straight as possible between connections. The bend radius for flexible
fuel line is nine (9) inches. Exceeding the bend radius
can cause the fittings to crack.
the tranSFer SWitch / load center
A transfer switch is required by electrical code, to prevent electrical feedback between the utility and standby power sources, and to transfer electrical loads from
one power supply to another safely.
TRANSFER SWITCHES:
Instructions and information on transfer switches may
The utility power supply lines, the standby (generator) supply lines, and electrical load lines must all be
connected to the proper terminal lugs in the transfer
switch. The following rules apply: In 1-phase systems
with a 2-pole transfer switch, connect the two utility
source hot lines to Transfer Switch Terminal Lugs N1
and N2. Connect the standby source hot lines (E1,
E2) to Transfer Switch Terminal Lugs E1 and E2.
Connect the load lines from Transfer Switch Terminal
Lugs T1 and T2 to the electrical load circuit. Connect
UTILITY, STANDBY and LOAD neutral lines to the
neutral block in the transfer switch.
natural GaS Fuel interconnectionS
SyStem control interconnectionS
Home standby generators are equipped with a terminal board identified with the following terminals: (a)
UTILITY 1, (b) UTILITY 2, (c) 23, and (d) 15B. Load
centers house an identically marked terminal board.
When these four terminals are properly interconnected, dropout of utility source voltage below a preset
value will result in automatic generator startup and
transfer of electrical loads to the “Standby” source.
On restoration of utility source voltage above a preset
value will result in retransfer back to that source and
generator shutdown.
Figure 2. Proper Fuel Installation
Page 13
Section 1.3
WIRE NUTS
N1 (BLU)
N2 (YEL)
23 (BRN)
194 (ORG)
N1 (YEL)
N2 (YEL)
23 (WHT)
15B (RED)
0 (BLK)
CONTROL WIRES FROM
ENGINE GENERATOR
CONTROL WIRES FROM
TRANSFER SWITCH
WIRE
NUTS
N1 (BLU)
N2 (YEL)
23 (BRN)
194 (ORG)
N1 (YEL)
N2 (YEL)
23 (WHT)
15B (RED)
0 (BLK)
CONTROL WIRES FROM ENGINE GENERATOR
“08” & LATER HSB AIR-COOLED GENERATORS
SINGLE & V-TWIN ENGINES
PRE “08” LOAD CENTER
TRANSFER SWITCH
EXTERNAL CUSTOMER
CONNECTION BOX
INSTALL BATTERY CHARGER GENERAC P/N 0G8023
CONTROL WIRES FROM TRANSFER SWITCH
non-PrePackaged interconnectionS
Part 1
General information
Discussion:
on the current model air-cooled generators Wire 194
was changed to 15B. Wire 15B is still utilized for positive voltage for the transfer relay and Wire 23 is still the
control ground for transferring the generator. By following the procedures below it is possible to connect new
product with Wire 15B to old or current product that
still utilize Wire 194, such as an rts switch.
ConneCt a pre-2008 load Center switCh to a
Current or Future air-Cooled generator.
ProceDure:
1. Follow all instructions located in the Installation Manual
that was supplied with the unit regarding mounting of the
switch, junction box, and generator.
note: when installing a standalone 5500 series
generator, the battery charger will be located in the
generator on the side of the control assembly.
2. Inside the Junction box between the generator and the
transfer switch there will be 5 wires coming from the
generator and 4 wires from the transfer switch.
3. Using the following diagram and UL approved wire nuts
connect the following wires together. Wire 0 will not be
utilized for this setup.
Figure 1. Wire Connections
Page 14
Figure 2. Post 2008 HSB Interconnections
GENERAL INFORMATION
WIRE NUTS
N1 (BLU)
N2 (YEL)
23 (BRN)
194 (ORG)
N1 (YEL)
N2 (YEL)
23 (WHT)
15B (RED)
0 (BLK)
CONTROL WIRES FROM
ENGINE GENERATOR
CONTROL WIRES FROM
TRANSFER SWITCH
WIRE
NUTS
N1 (BLU)
N2 (YEL)
23 (BRN)
194 (ORG)
N1 (YEL)
N2 (YEL)
23 (WHT)
15B (RED)
0 (BLK)
CONTROL WIRES FROM ENGINE GENERATOR
PRE “08” HSB AIR-COOLED GENERATORS
SINGLE & V-TWIN ENGINES
“08” & LATER LOAD CENTER
TRANSFER SWITCH
EXTERNAL CUSTOMER
CONNECTION BOX
CONTROL WIRES FROM TRANSFER SWITCH
Part 1
connect a 2008 and later load center SWitch
to a pre-2008 air-cooled Generator.
PROCEDURE:
1. Follow all instructions located in the Installation Manual
that was supplied with the unit regarding mounting of the
switch, junction box, and generator.
note: When installing a standalone pre-2008 generator, the battery charger will be located in the
generator utilizing the 12 Vdc trickle charger.
2. Inside the Junction box between the generator and the
transfer switch there will be 4 wires coming from the
generator and 5 wires from the transfer switch.
3. Using the following diagram and UL approved wire nuts
connect the following wires together. Wire 0 will not be
utilized for this setup.
note: remove the battery charger from the transfer switch; it will not be utilized in the operation of
the generator.
sEctioN 1.3
NoN-PrEPacKaGED iNtErcoNNEctioNs
Figure 3. Wire Connections
Figure 4. Pre-2008 HSB Interconnections
Page 15
DANGER
sEctioN 1.4
PrEParatioN BEforE usE
Part 1
GENERAL INFORMATION
General
The installer must ensure that the home standby generator has been properly installed. The system must
be inspected carefully following installation. All applicable codes, standards and regulations pertaining to
such installations must be strictly complied with. In
addition, regulations established by the Occupational
Safety and Health Administration (OSHA) must be
complied with.
Prior to initial startup of the unit, the installer must
ensure that the engine-generator has been properly
prepared for use. This includes the following:
With LP gas, use only the vapor withdrawal system.
This type of system uses the vapors formed above
the liquid fuel in the storage tank.
The engine has been fitted with a fuel carburetion
system that meets the specifications of the 1997
California Air Resources Board for tamper-proof dual
fuel systems. The unit will run on natural gas or LP
gas, but it has been factory set to run on natural gas.
Should the primary fuel need to be changed to LP
gas, the fuel system needs to be reconfigured. See
the Reconfiguring the Fuel System section for instructions on reconfiguration of the fuel system.
Recommended fuels should have a Btu content of
at least 1,000 Btus per cubic foot for natural gas; or
at least 2,520 Btus per cubic foot for LP gas. Ask the
fuel supplier for the Btu content of the fuel.
Required fuel pressure for natural gas is 5 inches to
7 inches water column (0.18 to 0.25 psi); and for liquid propane, 10 inches to 12 inches of water column
(0.36 to 0.43 psi).
note: all pipe sizing, construction and layout
must comply with nFpa 54 for natural gas applications and nFpa 58 for liquid propane applications.
once the generator is installed, verify that the
fuel pressure neVer drops below four (4) inches
water column for natural gas or 10 inches water
column for liquid propane.
Prior to installation of the generator, the installer
should consult local fuel suppliers or the fire marshal
to check codes and regulations for proper installation.
Local codes will mandate correct routing of gaseous
fuel line piping around gardens, shrubs and other
landscaping to prevent any damage.
Special considerations should be given when installing the unit where local conditions include flooding, tornados, hurricanes, earthquakes and unstable
ground for the flexibility and strength of piping and
their connections.
Use an approved pipe sealant or joint compound on
all threaded fitting.
Page 16
All installed gaseous fuel piping must be purged and
leak tested prior to initial start-up in accordance with
local codes, standards and regulations.
Fuel conSumption
The fuel consumption rates are listed in the
SPECIFICATIONS section at the front of this manual.
BTU FLOW REqUIREMENTS - NATURAL GAS:
BTU flow required for each unit based on 1000 BTU
the slightest spark can ignite such fuels and
cause an explosion. No leakage of fuel is permitted. Natural gas, which is lighter than air,
tends to collect in high areas. lP gas is heavier than air and tends to settle in low areas.
note: a minimum of one approved manual shutoff valve must be installed in the gaseous fuel
supply line. the valve must be easily accessible.
local codes determine the proper location.
reconFiGurinG the Fuel SyStem
8 kW, 410CC ENGINE:
To reconfigure the fuel system from NG to LP, follow
these steps (Figure 1):
note: the primary regulator for the propane supply is not included with the generator. a fuel
pressure of 10 to 12 inches of water column (0.36
to 0.43 psi) to the fuel inlet of the generator must
be supplied.
1. Turn off the main gas supply (if connected).
2. Open the roof and remove the door.
3. Remove the battery (if installed).
4. Locate the plastic T-handle fuel selector in the poly bag
supplied with the generator.
5. Locate the selector knob on the air box cover, behind
the yellow air filter door and power bulge. The unit
comes from the factory in the NG (Natural Gas) position.
Grasping the T-handle, insert the pin end into the hole
GENERAL INFORMATION
FUEL SELECTION
LEVER -
“IN” POSITION FOR
NATURAL GAS
FUEL SELECTION
LEVER -
“OUT” POSITION FOR
LIQUID PROPANE
(VAPOR) FUEL
FUEL SELECTION
LEVER -
“IN” POSITION FOR
NATURAL GAS
Part 1
in the selector knob and pull out to overcome spring
pressure and then twist clockwise 90 degrees and allow
the selector to return in once aligned with the LP (Liquid
Propane) position.
6. Save this tool with the Owner's Manual.
7. Install the battery, door and close the roof.
8. Reverse the procedure to convert back to natural gas.
Figure 1. Demand Regulator
10, 12, 14, 16, 17 AND 20 kW, V-TWIN ENGINES:
To reconfigure the fuel system from NG to LP, follow
these steps:
note: the primary regulator for the propane supply is not included with the generator. a fuel
pressure of 10 to 12 inches of water column (0.36
to 0.43 psi) to the fuel inlet of the generator muSt
Be Supplied.
sEctioN 1.4
PrEParatioN BEforE usE
Figure 3. 10 kW, GT-530 (Inlet Hose Slid Back)
1. Open the roof.
2. for 10 kW units: Loosen clamp and slide back the
4. Reverse the procedure to convert back to natural gas.
Figure 2. 10 kW, GT-530 (Inlet Hose Slid Back)
Figure 4. 12/14/16/17/20 kW, GT-990/GT-999
(Airbox Cover Removed)
Page 17
FUEL SELECTION
LEVER -
“OUT” POSITION FOR
LIQUID PROPANE
(VAPOR) FUEL
SAE 30
Synthetic 5W-30
10W-30
sEctioN 1.4
PrEParatioN BEforE usE
Figure 5. 12/14/16/17/20 kW, GT-990/GT-999
(Airbox Cover Removed)
Part 1
GENERAL INFORMATION
enGine oil recommendationS
All oil should meet minimum American Petroleum
Institute (API) Service Class SJ, SL or better. Use
no special additives. Select the oil's viscosity grade
according to the expected operating temperature.
• SAE30è Above 32° F
• 10W-30è Between 40° F and -10° F
• Synthetic5W-30è 10° F and below
Engine crankcase oil capacities for the engines covered in this manual can be found in the specifications
section at the beginning of the book.
any attempt to crank or start the engine
before it has been properly serviced with
*
the recommended oil may result in an
engine failure.
Page 18
GENERAL INFORMATION
Part 1
sEctioN 1.5
tEstiNG, clEaNiNG aND DrYiNG
meterS
Devices used to measure electrical properties are
called meters. Meters are available that allow one
to measure (a) AC voltage, (b) DC voltage, (c) AC
frequency, and (d) resistance In ohms. The following
apply:
A meter that will permit both voltage and resistance to
be read is the “volt-ohm-milliammeter” or “VOM”.
Some VOMs are of the “analog” type (not shown).
These meters display the value being measured by
physically deflecting a needle across a graduated
scale. The scale used must be Interpreted by the user.
“Digital” VOM’s (Figure 1) are also available and are
generally very accurate. Digital meters display the
measured values directly by converting the values to
numbers.
note: Standard ac voltmeters react to the
aVeraGe value of alternating current. When
working with ac, the effective value is used. For
that reason a different scale is used on an ac
voltmeter. the scale is marked with the effective or
“rms” value even though the meter actually reacts
to the average value. that is why the ac voltmeter
will give an incorrect reading if used to measure
direct current (dc).
meaSurinG ac VoltaGe
An accurate AC voltmeter or a VOM may be used to read
the generator’s AC output voltage. The following apply:
1. Always read the generator’s AC output voltage only at
the unit’s rated operating speed and AC frequency.
2. The generator’s Voltage Regulator can be adjusted for
correct output voltage only while the unit is operating at
its correct rated speed and frequency.
3. Only an AC voltmeter may be used to measure AC
voltage. DO NOT USE A DC VOLTMETER FOR THIS
PURPOSE.
DaNGEr!: GENErators ProDucE HiGH
*
aND DaNGErous VoltaGEs. coNtact
WitH HiGH VoltaGE tErmiNals Will
rEsult iN DaNGErous aND PossiBlY
lEtHal ElEctrical sHocK.
meaSurinG dc VoltaGe
A DC voltmeter or a VOM may be used to measure
DC voltages. Always observe the following rules:
1. Always observe correct DC polarity.
a. Some VOM’s may be equipped with a polarity
switch.
b. On meters that do not have a polarity switch,
DC polarity must be reversed by reversing the
test leads.
2. Before reading a DC voltage, always set the meter to a
higher voltage scale than the anticipated reading. If in
doubt, start at the highest scale and adjust the scale
downward until correct readings are obtained.
Figure 1. Digital VOM
3. The design of some meters is based on the “current
flow” theory while others are based on the “electron
flow” theory.
a. The “current flow” theory assumes that direct
current flows from the positive (+) to the negative (-).
b. The “electron flow” theory assumes that current
flows from negative (-) to positive (+).
note: When testing generators, the “current flow”
theory is applied. that is, current is assumed to
flow from positive (+) to negative (-).
meaSurinG ac Frequency
The generator’s AC output frequency is proportional
to Rotor speed. Generators equipped with a 2-pole
Rotor must operate at 3600 rpm to supply a frequency
of 60 Hertz. Units with 4-pole Rotor must run at 1800
rpm to deliver 60 Hertz.
Page 19
1.00 A
BATTERY
+-
RELAY
sEctioN 1.5
tEstiNG, clEaNiNG aND DrYiNG
Part 1
GENERAL INFORMATION
meaSurinG current
CLAMP-ON:
To read the current flow, in AMPERES, a clamp-on
ammeter may be used. This type of meter indicates
current flow through a conductor by measuring the
strength of the magnetic field around that conductor.
The meter consists essentially of a current transformer with a split core and a rectifier type instrument
connected to the secondary. The primary of the current transformer is the conductor through which the
current to be measured flows. The split core allows
the Instrument to be clamped around the conductor
without disconnecting it.
Current flowing through a conductor may be measured safely and easily. A line-splitter can be used
to measure current in a cord without separating the
conductors.
IN-LINE:
Alternatively, to read the current flow in AMPERES, an
in-line ammeter may be used. Most Digital Volt Ohm
Meters (VOM) will have the capability to measure
amperes.
This usually requires the positive meter test lead to be
connected to the correct amperes plug, and the meter
to be set to the amperes position. Once the meter is
properly set up to measure amperes the circuit being
measured must be physically broken. The meter will be
in-line or in series with the component being measured.
In Figure 4 the control wire to a relay has been
removed. The meter is used to connect and supply
voltage to the relay to energize it and measure the
amperes going to it.
Figure 2. Clamp-On Ammeter
Figure 3. A Line-Splitter
note: if the physical size of the conductor or
ammeter capacity does not permit all lines to be
measured simultaneously, measure current flow
in each individual line. then, add the individual
readings.
Page 20
Figure 4. A VOM as an In-line meter
meaSurinG reSiStance
The volt-ohm-milliammeter may be used to measure
the resistance in a circuit. Resistance values can be
very valuable when testing coils or windings, such as
the Stator and Rotor windings.
When testing Stator windings, keep in mind that the
resistance of these windings is very low. Some meters
are not capable of reading such a low resistance and
will simply read CONTINUITY.
If proper procedures are used, the following conditions can be detected using a VOM:
current flow (number of electrons
past a given point)
oHm - Unit measuring resistance
or opposition to flow
Volt - Unit measuring force or
difference in potential
causing current flow
Conductor of a
Circuit
VOLTS
(E)
AMPS
(I)
OHMS
(R)
Part 1
sEctioN 1.5
tEstiNG, clEaNiNG aND DrYiNG
Component testing may require a specific resistance value or a test for INFINITY or CONTINUITY.
Infinity is an OPEN condition between two electrical
points, which would read as no resistance on a VOM.
Continuity is a closed condition between two electrical
points, which would be indicated as very low resistance or “ZERO” on a VOM.
electrical unitS
AMPERE:
The rate of electron flow in a circuit is represented
by the AMPERE. The ampere is the number of electrons flowing past a given point at a given time. One
AMPERE is equal to just slightly more than six thousand million billion electrons per second.
With alternating current (AC), the electrons flow first
in one direction, then reverse and move in the opposite direction. They will repeat this cycle at regular
intervals. A wave diagram, called a “sine wave” shows
that current goes from zero to maximum positive
value, then reverses and goes from zero to maximum
negative value. Two reversals of current flow is called
a cycle. The number of cycles per second is called
frequency and is usually stated in “Hertz”.
VOLT:
The VOLT is the unit used to measure electrical
PRESSURE, or the difference in electrical potential
that causes electrons to flow. Very few electrons will
flow when voltage is weak. More electrons will flow as
voltage becomes stronger. VOLTAGE may be considered to be a state of unbalance and current flow as
an attempt to regain balance. One volt is the amount
of EMF that will cause a current of 1 ampere to flow
through 1 ohm of resistance.
OHM:
The OHM is the unit of RESISTANCE. In every circuit
there is a natural resistance or opposition to the flow
of electrons. When an EMF is applied to a complete
circuit, the electrons are forced to flow in a single
direction rather than their free or orbiting pattern. The
resistance of a conductor depends on (a) its physical
makeup, (b) its cross-sectional area, (c) its length,
and (d) its temperature. As the conductor’s temperature increases, its resistance increases in direct proportion. One (1) ohm of resistance will permit one (1)
ampere of current to flow when one (1) volt of electromotive force (EMF) is applied.
ohm’S laW
A definite and exact relationship exists between
VOLTS, OHMS and AMPERES. The value of one can
be calculated when the value of the other two are
known. Ohm’s Law states that in any circuit the current
will increase when voltage increases but resistance
remains the same, and current will decrease when
resistance Increases and voltage remains the same.
Figure 5. Electrical Units
Figure 6. Ohm’s Law
If AMPERES is unknown while VOLTS and OHMS are
known, use the following formula:
ohmS
If VOLTS is unknown while AMPERES and OHMS are
known, use the following formula:
If OHMS is unknown but VOLTS and AMPERES are
known, use the following:
ampereS
ampereS =
VoltS = ampereS x ohmS
ohmS
VoltS
VoltS
=
Page 21
sEctioN 1.5
tEstiNG, clEaNiNG aND DrYiNG
Part 1
GENERAL INFORMATION
ViSual inSpection
When it becomes necessary to test or troubleshoot a
generator, it is a good practice to complete a thorough
visual inspection. Remove the access covers and look
closely for any obvious problems. Look for the following:
paper, leaves, snow, and other objects that might
blow against the generator and obstr uct its air
openings.
inSulation reSiStance
The insulation resistance of stator and rotor windings
is a measurement of the integrity of the insulating
materials that separate the electrical windings from
the generator steel core. This resistance can degrade
over time or due to such contaminants as dust, dirt,
oil, grease and especially moisture. In most cases,
failures of stator and rotor windings is due to a breakdown in the insulation. And, in man y cases, a low insulation resistance is caused by moisture that collects
while the generator is shut down. When problems are
caused by moisture buildup on the windings, they can
usually be corrected by drying the windings. Cleaning
and drying the windings can usually eliminate dirt and
moisture built up in the generator windings.
the meGohmmeter
The MINIMUM acceptable megger reading for stators
may be calculated using the following formula:
MINIMUM INSULATION
RESISTANCE =
(in “Megohms”)
eXample: Generator is rated at 120 volts ac.
divide “120” by “1000” to obtain “0.12”. then add
“1” to obtain “1.12” megohms. minimum insulation
resistance for a 120 Vac stator is 1.12 megohms.
If the stator insulation resistance is less than the calculated minimum resistance, clean and dry the stator.
Then, repeat the test. If resistance is still low, replace
the stator.
Use the Megger to test for shorts between isolated
windings as outlined “Stator Insulation Tests”.
Also test between parallel windings. See “Test
Between Windings” on next page.
TESTING ROTOR INSULATION (12-20kW):
Apply a voltage of 500 volts across the rotor posi -
tive (+) slip ring (nearest the rotor bearing), and
a clean frame ground (i.e. the rotor shaft). DO
NOT EXCEED 500 VOLTS AND DO NOT APPLY
VOLTAGE LONGER THAN 1 SECOND. FOLLOW
THE MEGGER MANUFACTURER’S INSTRUCTIONS
CAREFULLY.
rotor miNimum iNsulatioN rEsistaNcE:
TESTING ROTOR INSULATION (8-10kW):
No test available.
cautioN: Before attempting to measure insu-
*
lation resistance, first disconnect and isolate
all leads of the winding to be tested. Electronic
components, diodes, surge protectors, relays,
voltage regulators, etc., can be destroy ed if
subjected to high megger voltages.
GENERATOR RATED VOLTS
__________________________
1.5 megohms
1000
+1
GENERAL:
A megohmmeter, often called a “megger”, consists of
a meter calibrated in megohms and a power supply.
Use a power supply of 500 volts when testing stators
or rotors. DO NOT APPLY VOLTAGE LONGER THAN
ONE (1) SECOND.
TESTING STATOR INSULATION:
All parts that might be damaged by the high meg-
ger voltages must be disconnected before testing.
Isolate all stator leads (Figure 8) and connect all of
the stator leads together. FOLLOW THE MEGGER
MANUFACTURER’S INSTRUCTIONS CAREFULLY.
Use a megger power setting of 500 volts. Connect
one megger test lead to the junction of all stator
leads, the other test lead to frame ground on the stator can. Read the number of megohms on the meter.
Page 22
Figure 7. One Type of Hi-Pot Tester
GENERAL INFORMATION
2
6
11P
44
33
22S (12-20 kW)
22P
11S
(12-20 kW)
Part 1
sEctioN 1.5
tEstiNG, clEaNiNG aND DrYiNG
HI-POT TESTER:
A “Hi-Pot” tester is shown in Figure 7. The model
shown is only one of many that are commercially
available. The tester shown is equipped with a voltage
selector switch that permits the power supply voltage
to be selected. It also mounts a breakdown lamp that
will illuminate to indicate an insulation breakdown during the test.
Stator inSulation reSiStance teSt
(12-20 kW)
GENERAL:
Units with air-cooled engine are equipped with (a)
dual stator AC power windings, and (b) excitation or
DPE winding. Insulation tests of the stator consist of
(a) testing all windings to ground, (b) testing between
isolated windings, and (c) testing between parallel
windings. Figure 8 is a pictorial representation of the
various stator leads on units with air-cooled engines.
TESTING ALL STATOR WINDINGS TO GROUND:
1. Disconnect stator output leads 11 and 44 from the generator main line circuit breaker.
2. Remove stator output leads 22 and 33 from the neutral
connection and separate the two leads.
3. Disconnect Wires 11 and 22 from Voltage Regulator.
Ensure these wires are not touching any other components on the generator.
b. Plug the tester cord into a 120 volt AC wall
socket and set its voltage selector switch to
“1500 volts”.
c. Turn the tester switch ON and observe the
breakdown lamp on tester. DO NOT APPLY
VOLTAGE LONGER THAN 1 SECOND. After
one (1) second, turn the tester switch OFF.
If the breakdown lamp comes on during the one-second test, the stator should be cleaned and dried. After
cleaning and drying, repeat the insulation test. If, after
cleaning and drying, the stator fails the second test,
the stator assembly should be replaced.
6. Proceed to the Voltage Regulator. Each winding will be
individually tested for a short to ground. Refer to Steps
5a-5c and perform the same test on the following wires:
Wire
Number
22SSense Lead Power
11SSense Lead Power
6Excitation
2Excitation
0Ground
4Positive to Brush Ground
TEST BETWEEN WINDINGS:
Winding
1. Disconnect Stator Output Leads 11 and 44 from the
generator main line circuit breaker.
2. Remove Stator Output Leads 22 and 33 from the neutral
connection and separate the two leads.
Figure 8. Stator Winding Leads
4. Connect the terminal ends of Wires 11, 22, 33 and 44
together. Make sure the wire ends are not touching any
part of the generator frame or any terminal.
5. Connect the red test probe of the Hi-Pot tester to the
joined terminal ends of stator leads 11, 22, 33 and 44.
Connect the black tester lead to a clean frame ground
on the stator can. With tester leads connected in this
manner, proceed as follows:
a. Turn the Hi-Pot tester switch OFF.
3. Disc onne ct Wir es 11, 22, 2, an d 6 from Volta ge
Regulator. Ensure these wires are not touching any
other components on the generator.
4. Connect the red tester probe to Wire 2. Connect the
black tester probe to Stator Lead 11. Refer to Steps 5a
through 5c of “TESTING ALL STATOR WINDINGS TO
GROUND” on previous page.
5. Repeat Step 4 between Wire 2 and Stator Lead 33.
6. Repeat Step 4 between Stator Lead 11 and Stator Lead 33.
Stator inSulation reSiStance teSt
(8-10 kW)
GENERAL:
Units with air-cooled engine are equipped with (a)
dual stator AC power windings, and (b) excitation or
DPE winding. Insulation tests of the stator consist of
(a) testing all windings to ground, (b) testing between
isolated windings, and (c) testing between parallel
windings. Figure 8 is a pictorial representation of the
various stator leads on units with air-cooled engines.
Page 23
sEctioN 1.5
POSITIVE (+)
TEST LEAD
tEstiNG, clEaNiNG aND DrYiNG
Part 1
GENERAL INFORMATION
TESTING ALL STATOR WINDINGS TO GROUND:
1. Disconnect Stator Output Leads 11 and 44 from the
generator main line circuit breaker.
2. Disconnect Stator Output Leads 2 and 6 from the
capacitor located on the end of the stator assembly.
3. Remove Stator Output Leads 22 and 33 from the neutral
connection and separate the two leads.
4. Connect the terminal ends of Wires 11, 22, 33, and 44
together. Make sure the wire ends are not touching any
part of the generator frame or any terminal.
5. Connect the red test probe of the Hi-Pot tester to the
joined terminal ends of Stator Leads 11, 22, 33, and 44.
Connect the black tester lead to a clean frame ground
on the stator can. With tester leads connected in this
manner, proceed as follows:
a. Turn the Hi-Pot tester switch OFF.
b. Plug the tester cord into a 120 volt AC wall
socket and set its voltage selector switch to
“1500 volts”.
c. Turn the tester switch ON and observe the
breakdown lamp on tester. DO NOT APPLY
VOLTAGE LONGER THAN 1 SECOND. After
one (1) second, turn the tester switch OFF.
6. Connect the terminal ends of Wires 2 and 6 together.
Make sure the wire ends are not touching any part of
the generator frame or any terminal.
4. Plug the tester into a 120 volts AC wall socket and set
the voltage switch to “1500 volts”.
5. Turn the tester switch “On” and make sure the pilot light
has turned on.
6. Observe the breakdown lamp, then turn the tester switch
OFF. DO NOT APPLY VOLTAGE LONGER THAN ONE
(1) SECOND.
If the breakdown lamp came on during the one (1)
second test, cleaning and drying of the rotor may be
necessary. After cleaning and drying, repeat the insulation breakdown test. If breakdown lamp comes on
during the second test, replace the rotor assembly.
Figure 9. Testing Rotor Insulation (12-20kW)
7. Repeat Step 5.
If the breakdown lamp came on during the one (1)
second test, cleaning and drying of the rotor may be
necessary. After cleaning and drying, repeat the insulation breakdown test. If breakdown lamp comes on
during the second test, replace the rotor assembly.
rotor inSulation reSiStance teSt
(8-10 kW)
No test available.
rotor inSulation reSiStance teSt
(12-20 kW)
Before attempting to test rotor insulation, the brush
holder must be completely removed. The rotor must
be completely isolated from other components before
starting the test. Attach all leads of all stator windings
to ground.
1. Connect the red tester lead to the positive (+) slip ring
(nearest the rotor bearing).
2. Connect the black tester probe to a clean frame ground,
such as a clean metal part of the rotor shaft.
3. Turn the tester switch OFF.
Page 24
cleaninG the Generator
Caked or greasy dirt may be loosened with a soft
brush or a damp cloth. A vacuum system may be used
to clean up loosened dirt. Dust and dirt may also be
removed using dry, low-pressure air (25 psi maximum).
cautioN: Do not use sprayed water to clean
the generator. some of the water will be
*
retained on generator windings and terminals,
and may cause very serious problems.
dryinG the Generator
To dry a generator, proceed as follows:
1. O p e n t h e g e ne r a to r m a i n c i rc u it b r e ak e r. N O
ELECTRICAL LOADS MUST BE APPLIED TO THE
GENERATOR WHILE DRYING.
2. Disconnect all Wires 6 from the voltage regulator.
3. Provide an external source to blow warm, dry air through
the generator interior (around the rotor and stator windings. DO NOT EXCEED 185° F. (85° C.).
4. Start the generator and let it run for 2 or 3 hours.
5. Shut the generator down and repeat the stator and rotor
insulation resistance tests.
GENERAL INFORMATION
OIL FILTER
OIL
DRAIN
HOSE
LOW OIL SWITCH
HIGH TEMP SWITCH
L
O
O
S
E
N
Part 1
sEctioN 1.6
ENGiNE-GENErator ProtEctiVE DEVicEs
General
Standby electric power generators will often run
unattended for long periods of time. Such operating
parameters as (a) battery voltage, (b) engine oil pressure, (c) engine temperature, (d) engine operating
speed, and (e) engine cranking and startup are not
monitored by an operator during automatic operation.
Because engine operation will not be monitored, the
use of engine protective safety devices is required to
prevent engine damage in the event of a problem.
Generator engines mount several engine protective devices. These devices work in conjunction with
a circuit board, to protect the engine against such
operating faults as (a) low battery, (b) low engine oil
pressure, (c) high temperature, (d) overspeed, and
(e) overcrank. On occurrence of any one or more of
those operating faults, circuit board action will effect
an engine shutdown.
loW Battery
The microprocessor will continually monitor the battery voltage and turn on the Low Battery Warning
if the battery voltage falls below 10.8 volts for one
(1) minute. No other action is taken on a low battery
condition. Low battery voltage is a non-latching alarm
which will automatically clear if the battery voltage
rises above 11.0 volts. Battery voltage is NOT monitored during the crank cycle.
loW oil preSSure ShutdoWn
oVerSpeed ShutdoWn
During engine cranking and operation, the circuit
board receives AC voltage and frequency signals
from the ignition magneto, via Wire 18. Should the
speed exceed approximately 72 Hz (4320 rpm),
circuit board action will de-energize a “run relay”
(mounted on the circuit board). The relay’s contacts
will open, to terminate engine ignition and close a
fuel shutoff solenoid. The engine will then shut down.
This feature protects the engine-generator against
damaging overspeeds.
note: the circuit board also uses rpm sensing to
terminate engine cranking.
rpm SenSor Failure
During cranking, if the board does not see a valid
RPM signal within three (3) seconds, it will shut down
and latch out on RPM sensor loss.
During running, if the RPM signal is lost for one full
second the board will shut down the engine, wait 15
seconds, then re-crank the engine.
and run normally. If the RPM signal is subsequently
lost again, the control board will tr y one more recrank attempt before latching out and flashing the
overspeed LED or RPM Sensor Failure.
See Figure 1. An oil pressure switch is mounted on
the engine oil filter adapter. This switch has normally
closed contacts that are held open by engine oil pressure during cranking and startup. Should oil pressure
drop below approximately 5 psi, the switch contacts
will close. On closure of the switch contacts, a Wire
86 circuit from the circuit board will be connected to
ground. Circuit board action will then de-energize
a “run relay” (on the circuit board). The run relay’s
normally open contacts will then open and a 12 volts
DC power supply to a Wire 14 circuit will then be
terminated. This will result in closure of a fuel shutoff
solenoid and loss of engine ignition.
hiGh temperature SWitch
This switch’s contacts (Figure 1) close if the temperature should exceed approximately 144° C (293° F),
initiating an engine shutdown. The generator will automatically restart and the fault on the generator control
panel will reset once the temperature has returned to
a safe operating level.
Figure 1. Engine Protective Switches on an
Air-Cooled Engine
Page 25
sEctioN 1.6
ENGiNE-GENErator ProtEctiVE DEVicEs
Part 1
GENERAL INFORMATION
oVercrank ShutdoWn
This feature prevents the generator from damaging
itself when it continually attempts to start and another
problem, such as no fuel supply, prevents it from starting. The unit will crank and rest for a preset time limit.
Then, it will stop cranking, and the LCD screen or the
LED on the generator control panel will light indicating
an overcrank failure. The AUTO-OFF-MANUAL switch
will need to be set to OFF and then back to AUTO to
reset the generator control board.
note: if the fault is not repaired, the overcrank
feature will continue to activate.
The system will control the cyclic cranking as follows:
16 second crank, seven (7) second rest, 16 second
crank, seven (7) second rest followed by three (3)
additional cycles of seven (7) second cranks followed
by seven (7) second rests.
CHOkE OPERATION:
1. The 990/999cc engines have an electric choke in the
air box that is automatically controlled by the electronic
control board.
2. The 530cc engines have an electric choke on the divider
panel air inlet hose that is automatically controlled by
the electronic control board.
3. The 410cc engines have a choke behind the air box that
is automatically controlled by the electronic control board.
FAILURE TO START:
This is defined as any of the following occurrences
during cranking.
1. Not reaching starter dropout within the specified crank
cycle. Starter dropout is defined as four (4) cycles at
1,500 RPM (1,800 RPM for 8 kW units).
2. Reaching starter dropout, but then not reaching 2200
RPM within 15 seconds. In this case the control board
will go into a rest cycle for seven (7) seconds, then continue the rest of the crank cycle.
During a rest cycle the start and fuel outputs are deenergized and the magneto output is shorted to ground.
CRANkING CONDITIONS:
The following notes apply during cranking cycle.
1. Starter motor will not engage within five (5) seconds of
the engine shutting down.
2. The fuel output will not be energized with the starter.
3. The starter and magneto outputs will be energized
together.
4. Once the starter is energized the control board will begin
looking for engine rotation. If it does not see an RPM
signal within three (3) seconds it will shut down and
latch out on RPM sensor loss.
5. Once the control board sees an RPM signal it will
energize the fuel solenoid, drive the throttle open and
continue the crank sequence.
6. Star ter motor will disengage when speed reaches
starter dropout.
7. If the generator does not reach 2200 RPM within 15
seconds, re-crank cycle will occur.
8. If engine stops turning between starter dropout and 2200
RPM, the board will go into a rest cycle for seven (7)
seconds then re-crank (if additional crank cycles exist).
9. Once started, the generator will wait for a hold-off
period before starting to monitor oil pressure and oil
temperature (refer to the Alarm Messages section for
hold-off times).
10. During Manual start cranking, if the Mode switch is
moved from the Manual position, the cranking stops
immediately.
11. During Auto mode cranking, if the Utility returns, the
cranking cycle does NOT abort but continues until
complete. Once the engine starts, it will run for one (1)
minute, then shut down.
Page 26
GENERAL INFORMATION
SET
EXERCISE
SYSTEM READY
LOW BATTERY
LOW OIL PRESSURE
HIGH OIL TEMPERATURE
OVERSPEED
RPM SENSOR LOSS
OVERCRANK
ENTER
ECS
8 kW UNITS10-20 kW UNITS
Part 1
sEctioN 1.7
oPEratiNG iNstructioNs
control panel
Figure 1. Generator Control Panel
AUTO-OFF-MANUAL SWITCH:
Use this switch to (a) select fully automatic operation,
(b) to crank and start the engine manually, and (c) to
shut the unit down or to prevent automatic startup.
1. AUTO position:
a. Select AUTO for fully automatic operation.
b. When AUTO is selected, circuit board will moni-
tor utility power source voltage.
c. Should utility voltage drop below a preset level
and remain at such a low level for a preset time,
circuit board action will initiate engine cranking
and startup.
d. Following engine startup, circuit board action
will initiate transfer of electrical loads to the
“Standby” source side.
e. On restoration of utility source voltage above
a preset level, circuit board action will initiate
retransfer back to the “Utility Source” side.
f. Following retransfer, circuit board will shut the
engine down and will then continue to monitor
utility source voltage.
2. OFF Position:
a. Set the switch to OFF to stop an operating engine.
b. To prevent an automatic startup from occurring,
set the switch to OFF.
3. MANUAL Position:
a. Set switch to MANUAL to crank and start unit
manually.
b. Engine will crank cyclically and start (same as
automatic startup, but without transfer). The unit
will transfer if utility voltage is not available.
DaNGEr: WHEN tHE GENErator is
iNstallED iN coNJuNctioN WitH aN
*
automatic traNsfEr sWitcH, ENGiNE
craNKiNG aND startuP caN occur at
aNY timE WitHout WarNiNG (ProViDiNG
tHE auto-off-maNual sWitcH is sEt to
auto). to PrEVENt automatic startuP
aND PossiBlE iNJurY tHat miGHt BE
causED BY sucH startuP, alWaYs sEt
tHE auto-off-maNual sWitcH to its
off PositioN BEforE WorKiNG oN or
arouND tHis EQuiPmENt.
7.5 AMP FUSE:
This fuse protects the DC control circuit (including the
circuit board) against overload. If the fuse element
has melted open due to an overload, engine cranking
or running will not be possible. Should fuse replacement become necessary, use only an identical 7.5
amp replacement fuse.
SETTING THE EXERCISE TIMER:
This generator is equipped with an exercise timer.
Once it is set, the generator will start and exercise
every seven days, on the day of the week and at the
time of day specified. During this exercise period,
the unit runs for approximately 12 minutes and then
shuts down. Transfer of loads to the generator output
does not occur during the exercise cycle unless utility
power is lost.
8kW:
A switch on the control panel (see Figure1) permits
selection of the day and time f or the system to exercise.
At the chosen time, perform the following sequence to
select the desired day and time of day the system will
exercise. Remember seasonal time changes affect the
exercise settings .
1. Verify that the AUTO-OFF-MANUAL switch is set to AUTO.
2. Press and hold the “Set Exercise” switch for several
seconds. All the red LED’s will stop flashing immediately
and the generator will start.
3. The generator will start and run for approximately 12
minutes and then shut down. The exerciser is now set to
run at this time of day each week.
Example: If the “Set Exercise” pressed on Saturday
afternoon at 2:00 p.m., the generator will start and
exercise for approximately 12 minutes every Saturday
at 2:00 p.m.
note: the exerciser will only work in the auto
mode and will not work unless this procedure
is performed. the exerciser will need to be reset
every time the 12 Volt battery is disconnected and
then reconnected, and when the fuse is removed
and/or replaced.
Page 27
sEctioN 1.7
oPEratiNG iNstructioNs
Part 1
GENERAL INFORMATION
10-20 kW – INSTALLATION ASSISTANT:
Upon first power up of the generator, the display inter-
face will begin an installation assistant. The assistant
will prompt the user to set the minimum settings to
operate. These settings are simply: Current Date/Time
and Exercise Day/Time. The maintenance intervals
will be initialized when the exercise time is entered for
the first time (Figure 3.2).
The exercise settings can be changed at any time via
the "EDIT" menu (see Appendix, "Menu System").
If the 12 Volt battery is disconnected or the fuse
removed, the Installation Assistant will operate upon
power restoration. The only difference is the display
will only prompt the customer for the current Time
and Date.
if the installer tests the generator prior to installation, press the “enter” key to avoid setting
up the exercise time. this will ensure that when
the customer powers up the unit, he will still be
prompted to enter an exercise time.
note: the e x erciser will only work in the auto mode
and will not work unless this procedure is performed.
the current date/time will need to be reset every time
the 12 Volt battery is disconnected and then reconnected, and/or when the fuse is removed.
to Select automatic operation
The following procedure applies only to those installations in which the air-cooled, automatic standby
generator is installed in conjunction with a transfer
switch. Transfer switches do not have an intelligence
circuit of their own. Automatic operation on transfer
switch and generator combinations is controlled by
circuit board action.
To select automatic operation when a transfer switch
is installed along with a home standby generator,
proceed as follows:
1. Check that the transfer switch main contacts are at
their UTILITY position, i.e., the load is connected to the
power supply. If necessary, manually actuate the switch
main contacts to their UTILITY source side. See Part 3
of this manual, as appropriate, for instructions.
2. Check that utility source voltage is available to transfer
switch terminal lugs N1 and N2 (2-pole, 1-phase transfer
switches).
3. Set the generator AUTO-OFF-MANUAL switch to its
AUTO position.
4. Actuate the generator main line circuit breaker to its “On”
or “Closed” position. With the preceding Steps 1 through
4 completed, a dropout in utility supply voltage below a
preset level will result in automatic generator cranking
and start-up. Following startup, the transfer switch will be
actuated to its “Standby” source side, i.e., loads powered
by the standby generator.
manual tranSFer to “StandBy” and
manual Startup
To transfer electrical loads to the “Standby” (generator)
source and start the generator manually, proceed as
follows:
1. On the generator panel, set the AUTO-OFF-MANUAL
switch to OFF.
2. On the generator, set the main line circuit breaker to it’s
OFF or “Open” position.
3. Turn OFF the power supply to the transfer switch, using
whatever means provided (such as a utility source line
circuit breaker).
4. Manually actuate the transfer switch main contacts to
their “Standby” position, i.e., loads connected to the
“Standby” power source side.
note: For instructions on manual operation of
transfer switches, see part 3.
5. On the generator panel, set the AUTO-OFF-MANUAL
switch to MANUAL. The engine should crank and start.
6. Let the engine warm up and stabilize for a minute or two
at no-load.
7. Set the generator main line circuit breaker to its “On”
or “Closed” position. The generator now powers the
electrical loads.
manual ShutdoWn and retranSFer
Back to “utility”
To shut the generator down and retransfer electrical
loads back to the UTILITY position, proceed as follows:
1. Set the generator main line circuit breaker to its OFF or
“Open” position.
2. Let the generator run at no-load for a few minutes, to cool.
3. Set the generator AUTO-OFF-MANUAL switch to OFF.
Wait for the engine to come to a complete stop.
4. Turn off the utility power supply to the transfer switch
using whatever means provided (such as a utility source
main line circuit breaker)
5. Manually actuate the transfer switch to its UTILITY
source side, i.e., load connected to the utility source.
6. Turn on the utility power supply to the transfer switch,
using whatever means provided.
7. Set the generator AUTO-OFF-MANUAL switch to AUTO.
Page 28
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