TROUBLESHOOTING THE ANSWERING MACHINE
15
What do I do if . . . ?
See page
Can’t leave a personal
outgoing message
♦Your message must be longer than 4 seconds and less
than a minute. 4
♦Hold down the OGM button while you’re speaking. 5
♦Is the Answer light on? If not, press On/Off. 5
'00’ is flashing on Message display
♦This means the machine’s using its own outgoing message. 5
If you record a new OGM1, ‘00’ stops flashing.
‘
‘Lo’ flashes on Message display and Power light flashes
♦There's no battery or the battery's low. 3
The machine won’t answer calls
♦Is it plugged into the telephone socket? 5
♦Is it plugged into the mains and switched on? 2
♦Is it switched to answer calls? Press On/Off so that
the Message Display and Answer light is on. 9
♦Is the memory full? 10
The machine answers but won’t
take messages
♦Check OGM1 is set (Answer Light is on), not OGM2 9
♦Is it switched On to answer calls? Press On/Off so that
the Message Display and Answer light is on. 9
♦Is the memory full? 10
Your messages are announced See Page
with the wrong time and day
♦Press Skip to hear the time and day setting.
If it’s wrong, reset the clock. 4
Remote access problems
♦Are you using a phone with Tone dialling? 11
♦Try to use a phone which sends a tone for as long as
you hold down the button. Most mobile phones have a
‘long tone’ setting. 11
♦Did you leave more than 15 seconds between button
presses? 11
♦Are you using the correct security code? 11
Handsets ring for a short while after OGM2
has been played
♦This can sometimes happen on a few telephone lines
after the caller clears down.
Incoming messages, user recorded outgoing
messages and clock announcements are lost
♦ There has been a power cut and the back-up battery is
not fitted or has run down. Unplug from the telephone socket
and replace battery (step 4), then follow steps 5, 6 and 8. 2, 3, 4, 5
Nothing happens when any of the
buttons are pressed
♦Unplug from the mains and telephone sockets, disconnect
the battery and carry out the setting up procedure
(steps 1, 3 to 6 and 8) 3, 4, 5
NOTE: Should you lose incoming messages and clock announcements due to
a power failure and the back-up battery is not fitted or has run down, disconnect
from the telephone line, and carry out Step 4 on page 3 followed by steps 5,
6 and 8.