GE MTW200, HTW200, GTW755, GTW750, GTW685 User Manual
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Training Bulletin
TB10-17
July 2017
27” Top Load Washer
No Spin/ Agitate, No Fill, No Drain on GTW220, GTW330,
GTW460, GTW485, GTW490, GTW680, GTW685, GTW750, GTW755
HTW200, HTW240, MTW200
When washing machines listed above exhibit these symptoms, ensure the following repair
actions have been completed in sequence as shown.
1. Ensure no current Alerts pending in NewFi (if available).
2. Put control board into service mode and check for fault codes. Follow the repair actions for
faults shown below. If no faults are found, proceed to Step 4.
If both fault codes F19 and F23 are displayed: Replace the Lid Lock.
If fault codes F19 and F18 or F19 and F16 are displayed:
a. Check drain pump harness connections. Ensure they are fully seated.
b. Check drain pump for blockages.
c. Clear the pressure port flash using a 1/16 drill bit. Refer to bulletin HL01-17.
d. If problem persists, replace the drain pump.
If fault codes F19 and either F6, F8, F12, F25 or F27 are displayed:
a. Clear pressure port flash using a 1/16 drill bit. Refer to bulletin HL01-17.
If fault code F3 is displayed:
a. Ensure speed/hall sensor harness connections are fully seated. With NewFI
connected, spin basket by hand. NewFi should detect movement. If it does
not detect movement, replace speed/hall sensor.
b. Enter service mode. Operate motor from loads tab. If motor fails to operate,
ensure harness connections are fully seated. If connections are good,
replace motor.
c. Visually inspect motor. Look for foreign objects lodged in motor windings,
excessive moisture or grease in windings.
3. Remove belt protector. Visually inspect mode shifter fork for proper positioning with
clutch. Ensure clutch positions matched cycle status shown in watch windows. Spin
vs. agitate. Fork home position is spin cycle. Fork will be parallel to mode shifter
body.
1
4. If control board has been replaced, ensure proper personality has been programmed
0
GTW220**K0 / K1 / K2
HTW240**K0 / K1
HTW200**K3 and higher
1
GTW220**K4 and higher
HTW240**K3 and higher
GTW490**J0 / J1
2
GTW330**K3 and higher
GTW680**J0 /J1 /J2
3
GTW460**J8 and higher
GTW680**J3 / J4
4 GTW485**J4 and higher
5
GTW490**J2 and higher
6
GTW460**J0 / J2
GTW680**J5 and higher
GTW680**L0 and higher
7
HTW200**K0 / K1
MTW200**K0 GTW685**L0
and higher
8
GTW330**K0 / K1
GTW750**L0 and higher
9
HTW200**K2
10
GTW220**K3
HTW240**K2 GTW485**J0
/ J1
11
GTW330**K2
GTW460**J1 / J3 /
J4 / J5 / J6
12 GTW460**J7
14 GTW485**J2 / J3
in control. Wrong personalities will cause erratic operation. Enter service mode.
a. Use test 2 to verify personality ID matches what is listed in table below. If
incorrect:
b. Use test 17 to change/enter correct personality ID. If personality is correct,
proceed to Step 5.
Continued on page 3…
Personality Number in Binary Code
2
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