Hotpoint.com
HDA1000
HDA1200
HDA2000
HDA3400
HDA3700
Owner’s Manual
Dishwashers
165D4700P264 39-5938-1 06-02 JR
Safety Instructions . . . . . . . . . . 2, 3
Operating Instructions
Care and Cleaning . . . . . . . . . . . . .9
Control Panels . . . . . . . . . . . . . . . . .4
Control Settings . . . . . . . . . . . . . . . 5
Dial Cycles . . . . . . . . . . . . . . . . . . . .6
Loading the Dishwasher Racks . . . .8
Optional Accessories . . . . . . . . . . .10
Using the Dishwasher . . . . . . . . .7, 8
Troubleshooting Tips . . . . . . 11, 12
Consumer Support
Consumer Support . . . . . Back Cover
Product Registration . . . . . . . . 13, 14
Warranty . . . . . . . . . . . . . . . . . . . . 15
Write the model and serial numbers here:
Model #__________________________
Serial # __________________________
You can find them on a label on the tub wall
just inside the door.
2
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
■
Do not tamper with controls.
■
Do not abuse, sit on or stand on the door or
dish rack of the dishwasher.
■
Do not discard a dishwasher without first
removing the door of the washing compartment.
■
Do not store or use combustible materials,
gasoline or other flammable vapors and liquids
in the vicinity of this or any other appliance.
■
Do not allow children to play around dishwasher
when opening or closing door due to the
possibility of small fingers being pinched in door.
■
Do not allow children to play with, on or around
this appliance or any discarded appliance.
DO NOT…
WARNING!
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, or to prevent property damage, personal injury, or death.
Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for
two weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury
by turning on all hot water faucets and allow them to run for several minutes. Do this before using any
electrical appliance which is connected to the hot water system. This simple procedure will allow any
built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or
appliance during this process.
WATER HEATER SAFETY
Use this appliance only for its intended purpose as described in this Owner’s Manual.
PROPER INSTALLATION AND MAINTENANCE
This dishwasher must be properly installed and located in accordance with the Installation
Instructions before it is used. If you did not receive an Installation Instructions sheet with your
dishwasher, you can receive one by visiting our website at Hotpoint.com.
■
Connect to a grounded metal, permanent wiring
system; or run an equipment-grounding
conductor with the circuit conductors and
connect to the equipment-grounding terminal
or lead of the appliance.
■ I
mproper connection of the equipmentgrounding conductor can result in a risk of
electric shock. Check with a qualified electrician
or service representative if you are in doubt
whether the appliance is properly grounded.
■ Use supply conductors rated at least 75°C
(167°F).
■
Dispose of discarded appliances and shipping
or packing material properly.
■
Do not attempt to repair or replace any part
of your dishwasher unless it is specifically
recommended in this manual. All other servicing
should be referred to a qualified technician.
■
To minimize the possibility of electric shock,
disconnect this appliance from the power
supply before attempting any maintenance.
NOTE: Turning the dishwasher off does not
disconnect the appliance from the power supply.
We recommend having a qualified technician
service your appliance.
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
3
PROPER DISPOSAL OF THE DISHWASHER
Junked or abandoned dishwashers are
dangerous… even if they will sit for “just
a few days.” If you are getting rid of your old
dishwasher, please follow the instructions
below to help prevent accidents.
Before You Throw Away Your Old Dishwasher:
■ Take off the door of the washing compartment
or remove the door latch keeper (as shown).
WARNING! RISK OF CHILD ENTRAPMENT
WHEN USING YOUR DISHWASHER
■ Use only powder, tabs, liquid detergents or
rinse agents recommended for use in a
dishwasher and keep them out of the reach
of children. Cascade®, Cascade Complete®and
Electrasol®Automatic Dishwashing
Detergents, and Jet-Dry®rinse agent have been
approved for use in all GE dishwashers.
■ Locate sharp items so that they are not likely
to damage the door seal.
■ Load sharp knives with the handles up to
reduce the risk of cut-type injuries.
■ Do not wash plastic items unless marked
dishwasher safe or the equivalent. For
plastic items not so marked, check the
manufacturer’s recommendations.
■ Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters
and paint brushes in your dishwasher. Damage
to dishwasher and discoloration
or staining of dishwasher may result.
■ Do not touch the heating element during or
immediately after use.
■ Do not operate your dishwasher unless all
enclosure panels are properly in place.
■ Close supervision is necessary if this appliance
is used by or near children.
■ Load light, plastic items so they will not
become dislodged and drop to the bottom
of the dishwasher—they might come into
contact with the heating element and be
damaged.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Door latch keeper
Hotpoint.com
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
Model HDA1000
You can locate your model number on the tub wall just inside the door. Throughout this manual, features
and appearance may vary from your model.
About the dishwasher control panel.
Model HDA1200
Model HDA2000
Model HDA3400
HOT PREWASH OPTION
OFF
DELAY
HOURS
1
CYCLE
ON
POTS
& PANS
cycle
selector
energy saver
options
PLATE
WARMER
(HEATED DRY ON)
2
3
4
5
RINSE ONLY
(HEATED DRY OFF)
POTS & PANS
START
HEAVY/NORMAL
START
WATER
SAVER
HEAVY
WASH
NORMAL
WASH
HOT
PREWASH
HI TEMP
WASH
HEATED
DRY
RESET
OPTIONS
Model HDA3700
4
HOT
PREWASH
OPTION
OFF
DRYING
HOT
PREWASH
OPTION
OFF
DRYING
NORMAL WASH
NORMAL WASH
RINSE ONLY
HEATED
DRY
ON
OFF
HEATED
DRY
ON
OFF
POTS
& PANS
NORMAL
cycle
selector
WASH
HOT
PREWASH
OPTION
OFF
DRYING
HI TEMP WASH
ON OFF
energy saver
options
HEATED DRY
ON OFF
HEAVY WASH
NORMAL WASH
WATER SAVER
RINSE ONLY
(HEATED DRY OFF)
PLATE WARMER
PREWASH
OPTION
OFF
(HEATED DRY ON)
HEATED
DRY
ON
OFF
HOT
START
WATER SAVER
RINSE ONLY
(HEATED DRY OFF)
Cycle Chart
Model Cycle Water Usage (gal.) Cycle Time (min.)
Hot PreWash Option 3.4 26
HDA1000 Normal Wash 8.4 71
Drying/Plate Warmer 0.0 30
Hot PreWash Option 3.4 26
HDA1200
Normal Wash 8.4 71
Rinse Only 3.9 13
Drying/Plate Warmer 0.0 30
Hot PreWash Option 3.4 26
Heavy Wash 9.2 71
Normal Wash 6.5 62
HDA2000
Water Saver 5.2 58
Rinse Only 3.9 13
Drying/Plate Warmer 0.0 27
Hot PreWash Option 3.4 26
Heavy Wash 9.2 71
Normal Wash* 6.3 71
HDA3400
Water Saver* 5.0 62
Rinse Only* 2.5 13
Drying/Plate Warmer 0.0 27
Hot PreWash Option 1.7 31
Pots & Pans 9.0 66
Heavy Wash 7.7 62
HDA3700 Normal Wash* 6.8 62
Water Saver* 5.0 58
Rinse Only* 2.5 14
Drying/Plate Warmer 0.0 29
* Normal cycle needs to be selected.
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
Cycles
POTS & PANS/ For heavily soiled dishes or cookware with dried-on or baked-on soils.
Everyday dishes may be included.
HEAVY WASH This cycle will not remove burned-on foods.
NORMAL WASH
For loads of everyday dishes, glasses and cookware with medium soils. NOTE: Many dishes have lighter soil than normal.
Choosing
a cycle other than NORMAL WASH will save energy and water.
SHORT WASH For quickly washing loads of everyday dishes with medium soils
that have not dried on, such as loads consisting
mostly of glasses.
WATER SAVER For dishes with light soils.
RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent.
PLATE WARMER For warming clean dishes and serving plates. This cycle will take approximately 30 minutes.
HOT PREWASH Preheats wash water to the correct temperature. Adds 1.5 gal. and 30 min. RINSE to the start of the selected cycle.
Energy Options
HI TEMP Provides extra heat for best performance. It is used best with heavily-soiled dishes.
WASH ON/
HI TEMP WASH
HI TEMP Turns HI TEMP WASH off.
WASH OFF
HEATED DRY/ Turns the heating element on for fast drying. This option will extend the time of your wash cycle.
HEATED DRY ON Available on all wash cycles except RINSE ONLY. Adds approx. 32 minutes to the cycle.
HEATED DRY OFF Turns HEATED DRY off. Dishes air dry naturally and energy is saved.
Start
Slowly turn t
he Dial to the START or ON position, or the selected cycle. Don’t turn it past the START,
ON or cycle position, or you could accidentally miss a rinse.
There is a time delay between start-up and water fill so you will not hear any wash action right away.
■ Latch the door to begin the cycle.
Control Settings
5
Hotpoint.com
About the dial cycles.
Rinse Only
For rinsing partial loads that will be washed later. Do not use detergent.
Make sure ENERGY SAVER / HEATED DRY OFF is selected.
Be sure the door is unlatched.
Slowly turn the Dial to RINSE ONLY.
Latch the door to start the cycle.
4
3
2
1
Delayed Start
The HOURS DELAY will allow you to delay the start time of any cycle not on the Dial automatically
for up to 6 hours.
Be sure the door is unlatched.
Select the wash cycle and option you want.
Slowly turn the Dial to desired time. The DELAYED START light will come on.
Latch the door to start the cycle.
4
3
2
1
Heavy, Normal or Water Saver
Be sure the door is unlatched.
Slowly turn the Dial to the cycle you want. Don’t turn it
past this position, or you could
accidentally miss a rinse.
Select any options.
Latch the door to start the cycle.
4
3
2
1
Short Wash
For quickly washing loads of everyday dishes with medium soils that have not dried on.
Be sure the door is unlatched.
Slowly turn the Dial to SHORT WASH.
Latch the door to start the cycle.
3
2
1
Plate Warmer
For warming clean dishes and serving plates. This cycle will take approximately 32 minutes.
Load clean dishware to be warmed.
Select HEATED DRY / HEATED DRY ON.
Be sure the door is unlatched.
Slowly turn the Dial to PLATE WARMER.
Latch the door to start the cycle.
5
4
3
2
1
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
6
DELAY
HOURS
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
DELAY
HOURS
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
DELAY
HOURS
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
5
OFF
5
OFF
5
OFF
2
3
4
2
3
4
2
3
4
HOT PREWASH OPTION
1
START
HOT PREWASH OPTION
1
START
HOT PREWASH OPTION
1
START
SHORT WASH
SHORT WASH
SHORT WASH
PREWASH
OFF
DRYING
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
OPTION
DELAY
HOURS
HOT
5
OFF
2
3
4
HEAVY WASH
NORMAL WASH
WATER SAVER
RINSE ONLY
HOT PREWASH OPTION
1
START
(HEATED DRY OFF)
SHORT WASH
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
Using the dishwasher. Hotpoint.com
Filling the Dispenser
Fill the rinse agent dispenser until it reaches the
bottom of lip inside the opening. Replace cap.
To check if rinse agent is needed, remove the cap
and look into the dispenser.
A full dispenser should last about one month.
If rinse agent spills, wipe up the excess.
Check the Water Temperature
The entering water must be at least 120°F and
not more than 150°F, for effective cleaning and to
prevent dish damage. Check the water temperature
with a candy or meat thermometer.
Turn on the hot water faucet nearest the
dishwasher, place the thermometer in a glass and
let the water run continuously into the glass until
the temperature stops rising.
Use Jet-Dry®Rinse Agent
Proper Use of Detergent
Jet-Dry®rinse agent removes spots and prevents new film buildup on your dishes, glasses, flatware,
cookware and plastic.
Use only detergent specifically made for use in
dishwashers. Cascade®, Cascade®Complete and
Electrasol®Automatic Dishwashing Detergents have
been approved for
use in all GE dishwashers. Keep
your detergent fresh and dry. Don’t put powder
detergent into the dispenser until you’re ready to
wash dishes.
The amount of detergent to use depends on
whether your water is hard or soft. With hard water,
you need extra detergent. With soft water, you
need less detergent.
Protect your dishes and dishwasher by contacting
your water department and asking how hard your
water is. Twelve or more grains is extremely hard
water. A water softener is recommended. Without
it, lime can build up in the water valve, which could
stick while open and cause flooding. Too much
detergent with soft water can cause a permanent
cloudiness of glassware, called etching.
You’ll find two detergent dispensers on the inside
door of your dishwasher. All wash cycles require
detergent in the main cup. Wash cycles
with two
washes will also use the open cup. When
using
automatic dishwashing detergent tabs, simply place
one tab in the main cup and close.
Be sure the Dial is OFF before adding detergent.
Otherwise, the
detergent cup will not close and
latch properly.
Add detergent then close the
main cup.
NOTE: To open detergent cup after it has been
closed, simply turn the detergent cup handle
counterclockwise until it releases. A snapping
sound may be heard.
DO NOT USE HAND DISH DETERGENT
NOTE: Using a detergent that is not specifically
designed for dishwashers will cause the dishwasher
to fill with suds. During operation, these suds will
spill out of the dishwasher vents, covering the
kitchen floor and making the floor wet.
Because so many detergent containers look alike,
store the dishwasher detergent in a separate space
from all other cleaners. Show anyone who may use
the dishwasher the correct detergent and where it
is stored.
While there will be no lasting damage to the
dishwasher, your dishes will not get clean using
a dishwashing detergent that is not formulated
to work with dishwashers.
7
Open cup
Main cup
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
Upper Rack
The upper rack is for glasses, cups and
saucers. Cups and glasses fit best along
the sides. This is also a secure place for
dishwasher-safe plastics. The upper rack is
good for all kinds of odd-shaped utensils.
Saucepans, mixing bowls and other items
should be placed face down.
Secure larger dishwasher-safe plastics over two
fingers when possible.
Make sure small plastic items are secure so they
can’t fall onto the heating element.
Don’t block it or load tall things
next to it.
Also, be careful not to let a
portion of an item such as a
pot or dish handle extend
through the bottom rack. This
could block the wash arm and
cause poor washing results.
Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of
the lower rack during the wash and rinse
portions of the cycle.
Lower Rack
When loading the lower rack, do not load large
platters or trays in the front right corner. They
may prevent detergent from circulating during
the wash cycle.
The lower rack is best used for plates,
saucers and cookware. Large items such as
broiler pans and racks should go along the
sides. Load platters, pots and bowls along
the sides, in corners or in the back. The
soiled side of items should face the center
of the rack.
Silverware Basket
Put flatware in the removable basket with
fork and knife handles up to protect your
hands. Place spoons in the basket with
handles down. Mix knives, forks and
spoons so they don’t nest together.
Distribute evenly. Small plastic items, such
as measuring spoons and lids from small
containers, should go in the bottom of the
silverware basket with silverware on top.
A security cell cover
(on some models)
can be lowered to
either side to secure
lightweight items
from the effects of
the vigorous wash
action.
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets
may vary from your model.
Don’t let any
item extend
through bottom.
Loading the dishwasher racks.
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
Push the door latch to the left.
Once the water calms, open the door. Steam may rise out of the dishwasher.
Add forgotten dishes.
Close the door and push the latch to the far right.
4
3
2
1
8
Caring for the dishwasher. Hotpoint.com
9
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
To clean the control panel, use a lightly dampened cloth then dry thoroughly. To clean the exterior, use a good
appliance polish.
Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher.
If your dishwasher is left in an unheated
place during the winter, ask a service
technician to:
Cut off electrical power to the
dishwasher. Remove fuses or trip circuit
breaker.
Turn off the water supply and
disconnect the water inlet line from
the water valve.
Drain water from the inlet line and
water valve. (Use a pan to catch the
water.)
Reconnect the water inlet line to the
water valve.
Remove the plastic sump cover in the
tub bottom and use a sponge to soak
up water in the rubber boot.
5
4
3
2
1
Sump cover screws
An air gap protects your dishwasher against
water backing up into it if a drain clogs.
The air gap is not a part of the dishwasher.
It is not covered by your warranty. Not all
plumbing codes require air gaps, so you
may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off the
chrome cover.
Unscrew the plastic cap and clean with
a toothpick.
2
1
Check the air gap any time your
dishwasher isn’t draining well.
Two types of
air gaps
Does Your Dishwasher Have an Air Gap?
Protect Against Freezing
Caring for the dishwasher. Hotpoint.com
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
10
You can change the door and lower access panel
appearance of your dishwasher by ordering one
of these optional accessories:
■ Color Panels
■ 1/4” Wood Panel Trim Kit
■ 3/4” Trimless Wood Panel Kit
These accessories are available at extra cost
(VISA, MasterCard or Discover
cards accepted)
by calling 800.626.2002.
Specify accessory number when ordering.
Descriptions of Optional Accessories
Wood panel trim kit—This accessory contains
trim and instructions for you to supply and install
a 1/4″ thick decorative wood door and lower
access panel.
For models:
HDA1000/HDA2000/HDA3400
■ GPF325A (Almond) ■ GPF325C (Bisque)
■ GPF325B (Black) ■ GPF325W (White)
HDA3700
■ GPF425A (Almond) ■ GPF425C (Bisque)
■ GPF425B (Black) ■ GPF425W (White)
NOTE: The GPF100 dishwasher door spring kit must
also be ordered and installed when the door panel
weighs four lbs. or more.
Trimless wood panel kit—This accessory contains
parts and instructions for you to supply and install
a 3/4″ thick decorative wood door and lower
access panel.
For models:
HDA1000/HDA2000/HDA3400
■ GPF375
HDA3700
■ GPF475
NOTE: The GPF100 dishwasher door spring kit will be
included with the trimless wood panel kit and must
be installed with it.
■ Prevents movement of baby bottles during the
dishwasher cycle
■ Snaps easily onto any dishwasher upper rack
■ Eliminates hand washing
■ Fits all baby bottles
You can order a package of 5 Baby Bottle Holders,
at extra cost, by calling 800.626.2002, or through the
Internet at GEAppliances.com (Visa, MasterCard or
Discover cards accepted).
For best results, the Baby
Bottle Holder should be
installed on the upper
rack of the dishwasher.
About rack accessories.
Baby Bottle Holder
Part Number: WX69X200
About optional accessories.
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
Problem Possible Causes What To Do
Dishwasher Fuse is blown, or the • Replace fuse or reset circuit breaker. Remove any other appliances
won’t run circuit breaker tripped from the circuit.
Noise Some of the sounds • Soft food disposal shredding action.
you’ll hear are normal
•
Drain valve opening to pump water out.
• Timer control as cycle progresses.
• Detergent cup opening.
• The motor stopping during the drying period.
Utensils are not secure • Make sure everything is secured in dishwasher.
in the rack or something
small has dropped into
the rack
Motor hums • Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist and the garbage disposer clear.
Water standing in This is normal • A small amount of clean water around the outlet on the tub bottom
the bottom of the tub at the back of the tub keeps the water seal lubricated.
Water won’t pump Drain is clogged • If you have an air gap, clean it.
out of the tub • Check to see if your kitchen sink is draining well. If not, you may need
a plumber.
• If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub Correct detergent • Use only automatic dishwasher detergents to avoid sudsing. Cascade®,
wasn’t used Cascade®Complete and Electrasol®Automatic Dishwashing
Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds
evaporate. Add 1 gallon of cold water to the tub. Close and latch the
dishwasher. Pump out water by slowly turning the Dial until a drain
period is reached. Repeat if necessary.
Rinse agent • Always wipe up rinse agent spills immediately.
was spilled
Stained tub interior Detergent with • Some detergents contain colorant (pigment or dyes) that will discolor
colorant was used the tub interior with extended use. Check the detergent cup for signs
of any discoloration. If cup is discolored, change to detergent without
any colorant. Cascade
®
, Cascade®Complete and Electrasol
®
Automatic Dishwashing Detergents have been approved for use
in all GE dishwashers.
Some tomato-based • Use of the RINSE ONLY cycle (on some models) after
adding the dish to
foods can stain
the load
can decrease the level of staining.
Dishes don’t dry Low inlet water • Make sure inlet water temperature is correct.
temperature
Rinse agent dispenser • Check the rinse agent dispenser.
is empty
11
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit Hotpoint.com. You may not need to call for service.
Before you call for service… Hotpoint.com
Problem Possible Causes What To Do
Dishes and flatware Inlet water temperature • Raise the water heater temperature to 120°F.
not clean is below 120°F • Use the HOT PREWASH feature.
Water pressure is • Turn on a faucet. Is water coming out more slowly than usual? If so,
temporarily low wait until pressure is normal before using your dishwasher.
Air gap is clogged • Clean the air gap.
Improper rack loading • Make sure large dishware does not block the detergent dispenser or the
wash arm.
Spots and filming • Use Jet-Dry®rinse agent to remove spots and prevent new film
on glasses and buildup.
flatware • To remove stubborn spots and pre-existing film from glassware:
1 Remove all metal utensils
from the dishwasher.
2 Do not add detergent.
3 Select the longest cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes.
Dishwasher will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white
vinegar into the
bottom of
the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse
doesn’t work: Repeat as above,
except use 1/4 cup (60 ml)
of citric
acid crystals instead of vinegar.
Cloudiness on Combination of soft • This is called etching and is permanent. To prevent this from
glassware water and too much happening, use less detergent if you have soft water. Wash glassware in
detergent the shortest cycle that will get them clean.
Water temperature • Lower the water heater temperature.
entering the dishwasher
exceeds 150°F
Yellow or brown film Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleach and
on tub 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating element to cool down. Failure to do so can result in burns.
An overall yellow or • A special filter in the water supply line is the only way to correct this
brown film can be problem. Contact a water softener company.
caused by iron deposits
in water
White film on inside Hard water minerals • To clean the interior, apply dishwasher detergent to a damp sponge.
surfaces Wear rubber gloves. Do not use any type of cleanser other than
dishwasher detergent because it may cause foaming or sudsing.
Cascade
®
, Cascade®Complete and Electrasol®Dishwashing
Detergents have been approved for use in all GE dishwashers.
Detergent cup lid Dial is not in the OFF • Turn the Dial to OFF and slide the door latch to the left.
won’t latch position
Detergent left in Dishes are blocking the • Reposition the dishes.
dispenser cups detergent cups
Steam This is normal • Steam comes through the vent by the door latch during drying and
when water is being pumped out.
Black or gray Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
marks on dishes rubbed against dishes
12
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
Extremely hard water
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
Before you call for service…
13
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
GE Service Protection Plus
™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus
™
—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance.
Anywhere. Anytime.*
Please place in envelope and mail to:
✁
Cut here
Consumer Product Ownership Registration
Important
Mail
Today!
General Electric Company
Louisville, Kentucky
GEAppliances.com
First
Name
Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■
Street
Address
City
State
Date Placed
In Use
Month
Day
Year
Zip
Code
Apt. #
Last
Name
Phone
Number
_
_
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at Hotpoint.com.
1
23
Model Number Serial Number
✁
Cut here
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800.GE.CARES
(800.432.2737).
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Model Number Serial Number
E-mail Address*
14
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important
communications from GE Appliances (GEA).
■■ Check here if you do not want to receive communications from GEA’s carefully selected partners.
15
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
What Is Not Covered:
For The Period Of: GE Will Replace:
One Year Any part of the dishwasher which fails due to a defect in materials or workmanship. During
From the date of the this full one-year warranty, GE will also provide, free of charge, all labor and in-home service
original purchase to replace the defective part.
Second Year (Only Any part of the Water Distribution System which fails due to a defect in materials or
for models HDA2000, workmanship. Associated inlet and drain plumbing parts are not covered by this warranty.
HDA3400, and HDA3700) During this second-year limited warranty, you will be responsible for any labor or in-home
From the date of the service costs.
original purchase
Ten Years (Only The PermaTuf®tub or door liner, if it fails to contain water due to a defect in materials or
for models HDA2000, workmanship. During this full warranty, GE will also provide, free of charge, all labor and
HDA3400 and HDA3700) in-home service to replace the defective part.
From the date of the
original purchase
■ Service trips to your home to teach you how to use the
product.
■ Improper installation.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Damage to the product caused by accident, fire, floods or
acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance.
■ Cleaning or servicing of the air gap device in the drain
line.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. To schedule service,
on-line, 24 hours a day, visit us at GEAppliances.com, or call
800.GE.CARES (800.432.2737).
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
Hotpoint Dishwasher Warranty.
Consumer Support.
Hotpoint Website
Hotpoint.com
Have a question or need assistance with your appliance? Try the Hotpoint Website 24 hours a day,
any day of the year! You can also shop for more great Hotpoint products and take advantage of
all of our on-line support services designed for your convenience.
Schedule Service Hotpoint.com
Expert Hotpoint repair service is only one step away from your door. Get on-line and schedule your service
at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio GEAppliances.com
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please
call 800.TDD.GEAC (800.833.4322).
Extended Warranties GEAppliances.com
Purchase a Hotpoint extended warranty and learn about special discounts that are available while your
warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business
hours. Hotpoint Consumer Home Services will still be there after your warranty expires.
Parts and Accessories Hotpoint.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or
by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us Hotpoint.com
If you are not satisfied with the service you receive from Hotpoint, contact us on our Website with all the
details including your phone number, or write to: General Manager, Customer Relations
Hotpoint, Appliance Park
Louisville, KY 40225
Register Your Appliance Hotpoint.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
Printed in the United States
Printed on Recycled Paper
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