GE GXSF39E04, GXSF39E01 Owner’s Manual

wwvv.GEAppliances.com
Safety Information .......... 2
Installation Instructions . ._3-1_2
Step-by-step instructions . . .6-12
Operating Instructions
Breaking a salt bridg_ ....... 14
Cleaning the nozzle and
venturi assembly ........... 14
Features .................. ] 5
Care and Cleaning ........ 19
Troubleshooting Tips .... 20-22
Consumer Support
Consumer Support . .Back Cover
V_'arranty (U.S.) ............ 98
_'arrantv (Canada) ......... 99
Water
Softening
System
ModelsGXSF35E,GXSF39E
Sistema Suavizante
de Agua
Modelos GXSF35E,GXSF39E
La secci6n en espafiol empieza en la pagina 31
System tested and certified by NSF hHernational against NSF!ANSI Standard 44 tbr die chemical reduction claims specified on the pert_)rmance data sheet.
Sistema probado y certi/icado por NSF International contra norma 44 de NSF!ANSI para las afirmaciones de reducci6n de los productos qufmicos especiticadas en la hoja de datos
de funcionamiento.
Write the model and serial numbers here: Model # Serial #
To lind these numbers, lift the cover and look on the rim below the control panel.
7247174 215Cl173P010 49-50151 02-05JR
IMPORTANTSAFETYINFORMATION.
READALLINSTRUCTIONSBEFOREUSING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of electric shock, property damage or personal injury.
SAFETYPRECAUtiONS
_: Check and cmnl)ly with vour state and local
codes. You must tollow ti/ese guidelines.
::Ji::Use care when handling the water softening
s_:stem. Do not turn upside down, drop, drag or set on sharp protrusions.
?_:Water softening systems using sodimn chloride
(salt) for recharge add sodium to the water:
Persons on sodium restricted diets should consider the added sodium as part of their overafl intake.
Potassium chloride can be used as an alternative to sodium chloride in your softener
The _ater softening system _orks on 24 xolt-60 Hz
electrical power only. Be sure to use only the
included transformer
iJi::Transformer must be )luo,_ed into indoor
120 xolt, grotmded outlet only.
_: Use clean water softening salts only, at least
99.5% pm'e. NUGGET, PEI,I,ET or coarse SOLAR salts are recommended. Do not use rock,
block, granulated or ice cream making salts. They contain dirt and sediments, or mush and
cake, and will create maintenance problems.
::Ji::Keep the salt hole cover in place on the softener
tmless servicing the trait or refilling with salt.
A WARNING:oo.o, use with water that is
microbiologically unsati _ or of unknown quality without adequate disinfection befi)re or after
the system.
PROPERINSTALLAtiON
This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used.
_: Install or store where it will not be exposed to
temperatures beh)w fl'eezing or exposed to any type of weather: Water fi'eezing in the system will
break it. Do not attempt to treat water over 100°E
::Ji::Do n0tinstall in direct sunlight. Excessive sun or
heat may cause distortion or other damage to non-metallic parts.
Properly ground to cent)tin with all governing codes and ordinances.
Use only lead-free solder and flux for all sweat- solder connections, as required by state and
federal codes.
_: Softener resins may degrade in the presence
of chlorine above 1 ppm. If you have chlorine in excess of this ainount, you inay experience
reduced life of the resin. In these conditions, you may wish to consider pro'chasing a (;E
point-ofent_ T household filtration system with a chlorine reducing filte_:
A WARNING:Disc.,-d.lluilusedpax'ts
and packaging material alter installation. Small parts remaining after the installation
could be a choke hazard.
Tile water softening s}:stem requires a minimum water flow of three galhms per minute at the inlet.
Maximum allowable inlet water pressm'e is 125 psi. ]f daytime pressm'e is over 80 psi, nighttime
pressm'e may exceed the maximmn. Use a pressm'e reducing \:dye to reduce the flow if necessarx:
READANDFOLLOWTHISSAFETYINFORMAtiONCAREFULLY.
SAVETHESEINSTRUCTIONS
2
Installation instructions. GEA.,liancescam
A_ CAUTION: Certain plumbing skills are needed for installation. If you are unsure about
any part of the installation of this product, consult a professional plumber.
Unpacking and Inspection
Be sure to check the entire softener for any shipi)ing damage or parts loss. Also note
dmnage to tile shii)ping cartons. (:ontact the transportation company for all damage and
loss claims. The ii/antlf_lCttli'ei" is not responsible fl)r damages in transit.
Important Installation Recommendations
Read entire manual. Failure to follow all guidelines and rules could cause personal injury or
property damage.
Small parts needed to install tile softener are packaged either in a bag or on a cardboard
sheet. To avoid loss of the small parts, kee I) them packaged until you are ready to use them. Be StlYe not to discard components hidden in
packaging.
::Ji::Before you begin installation, read these
Installation Instructions completely. Then, obtain all tile materials and tools you will
need to make tile installation. Failure to
properly install tile softener voids tile
W[l I'I'_1 n IV;
Check local codes. Tile installation must
con[()I'Ill to theI//.
In the Commonwealth of Massachusetts, Plumbing Code 248 CMR shall be adhered to. Consult with your ficensed plumber.
Lrse only lead-h'ee solder and flux for all
sweat-solder connections, as required bv state and federal codes.
Connect tile softener to tile main water
supply pipe before or ahead of the water
heater. DONOTRUNHOT WATERTHROUGH
THESOFTENER.Temperature of water
passing through tile softener must be less than 120°K
::Ji::Use care when handling tile softener.
Do not ttli'n upside down, drop, drag or set on sharp protrusions.
Maximmn allowable inlet water pressm'e is
12,5 psi. If daytime pressm'e is over 80 psi, nighttime pressm'e may exceed the
maximmn, krse a pressm'e reducing valve if necessary. (Adding a pressm'e reducing
valve Inav reduce tile flow.)
::Ji::Tile softener works on 24 volt-60 Hz
electrical power only: Be sure to use tile
included transfl)rmer. Be sure tile electric
outlet and transfl)rmer are in an inside
location to protect ]VI'OlI/ ii/oisttlre.
N See Where to Install the Softonorsection fi)r
more derails.
A WARNING:Do.at.sewitl,water
that is microbiologically unsafe or at
tmknown quality without adequate
disinfection before or atter the system. The water should be tested periodically
to verif_' that tile system is performing satistactorilv.
::Ji::Small parts remaining after tile installation
could be a choke hazard. Discard saflqv.
Installation instructions.
Plan How You Will Install the Softener
You must first decide how to mm in and out pipes to the softener. I,ook at the house
main water pipe at the point where you will connect the soiiener. Is the pipe soldered
coppe_; glued plastic or threaded galwmized? What is the pipe size?
.4,WARNING:Use..l, le,,d.,ee
solder and flux to prevent lead poisoning.
Where to Install the Softener
::Ji::Place the sottener as close as possible to a
sewer drain, or other acceptable drain point
or standpipe.
::Ji::It is recommended to kee I) outside thucets
on hard water to save sott water and salt.
_: Do not install the softener in a place \_here it
could fi'eeze. Freeze damage is not covered by
the warranty.
_: Do not install the softener where it would
block access to the water heater or access to
the main water shutott.
Put the softener in a place where water damage is least likely to occur if a leak
develops. The manufacturer will not repair or pay for water damage.
See Yypical Installation Illustration, Fig. 1. Use this as a guide when planning yore" particular installation. Be sure to direct the incoming hard
water supply to the softener valve inlet fitting.
The valve is marked IN and OUT See illustration on page 5 to help you prepare.
_: A 120 volt electric outlet is needed to plug
in the included transtormer. The sottener
has a 10 toot power cable. If the outlet is remote (up to 100 filet), use 18 gauge wire
to connect. Be sure the electric outlet and
transformer are in an inside location, toprotect from wet weather. Be sure the outlet is
unswit('hed to prevent accidental shutolt.
_: If installing in an outside location, you must
take the steps necessary to assure the sotiene_;
installation plumbing, wiring, etc., are as well protected ti'om the elements (stmlight,
rain, wind, heat, cold), contamination,
wmdalism, etc., as when installed indoors.
Outdoor installation is not recommended and voids the warranty.
_: Keep the softener out of direct sunlight.
The sun's heat may distort non-metallic parts and may damage the electronics.
Toolsand Materials Required for Installation
_: In and out fittings included with the softener
are 3/4" (nominal) Col)per sweat tubes. You should maintain the same, or larger,
pipe size as the water supply pipe, up to the sottener inlet and outlet.
Use the included bypass valve to install the
sottener. The bypass wflve allows you to turn
off water to the soltener fin" servicing, but
still have water in the house pipes. The in and out fittings referred to above connect to
the bypass valve with the included nuts and
wash ers.
::Ji::Use coI)pet; brass or galwmized pipe and
fittings. Some codes may also allow CPVC plastic pipes.
4
If additi(mal drain hose is needed tot wove
and salt tank drains, it can be ordered from
GE Parts at 800.626.2002.
::Ji::If a rigid wdve drain is needed to comply
with plmnbing codes, you can buy the parts
needed to connect a 1/2" coI)per tubing or
plastic pipe drain.
::Ji::Clean nugget or pellet water sottener salt is
needed to fill the brine tank, see Step 8 in
the Step-by-Step Installation Instructions.
Typical Installation Illustration
GEAppliances.com
24V transf(
Salthole
Softwater
120-voltoutlet
/VAT_i_P/RE
" _ .... _ Hardwater
:__-_-_ Hardwaterto
outsidefaucets
J
_-_ Union(notsupplied)(2)
._-_ Installationnut(2)
-._-._ Coppertube,3/4" (2) Washer(2)
_assValve
Pullout for softwater service
INLET
Drain
NOTE:SeeDrainHose Connections section.
Pushinfor bypass
NOTE:Fittingssuppliedare for 3/4" copperplumbing.Ifyouhave
1" plumbing,do notusethecoppertubes andnutsincluded.Buy1" NPTfemale adaptersandconnectdirectlytothe
1" NPTmalethreadsof thebypassvalve.
Fig. 1 CROSSOVER
Useifwater supplyflows fromthe left.
Includesingleor3-valvebypass.
Hard water
From softener,
)utlet
,_ To softener
inlet
Softwater
Optional 3-Valve Bypass Installation Illustration
Adapters for this installation are notsupplied with the softener.Toordertheseadapters,call GEParts800.626.2000.(Askfor Part#WS6OX10006.)
Softwater _,..4-_ MAI
-_ _ N !/!/A_-_ Hardwaterto
.... _:L _tfPIPE outsidefaucets
Fig. 2 CROSSOVER
Useifwater supplyflows fromthe left.
Includesingleor3-valvebypass.
r
24V transf
Salthole
120-voltoutlet
Bypassvalve
Drain
Washer(2)
Installation adapter (2)(see above)
NOTE:Fittingssuppliedarefor 3/4" copperplumbing.Ifyouhave 1" plumbing,donot usethecoppertubes andnutsincluded.Buy1" NPTfemale adaptersandconnectdirectlytothe 1" NPTmalethreadsof the adapters.
Inlet valve
_.._/ 3-Valve BypassSystemForsoft waterservice:
Openthe inlet and outletvalves
Closethe bypassvalve
Forbypasshardwater:
Closethe inletand outletvalves
(2) Openthebypassvalve
Coppertube, 3/4" (2)
Hardwater (_
Fromsoftenert outlet
C
Softwater
_, Tosoftener
inlet
5
Step-by-step installation instructions.
::Ji::Turn off the gas or electric supply to the water heatei, in the possibility
that the water heater may be drained while draining pipes.
::Ji::Turn off the water supply to pipes to be cut and drain the house
water pipes.
_: Open both hot and cold hucets at the lowest location possible.
Release 2 clips at rear of cover. Rotate cover tin'ward and lilt up.
NOTE: For easier installation, remove the top cover.
1.INSTALL BYPASS VALVE
* Remove plastic shii)ping plug and wire from valve outlet.
NOTE: Be sure the turbine and '_ _U:bv::
supportare firmly in placeinthe I utlet
port and observe the turbine
for free rotation, t valveoutlet. Blowinto the valve _Ta_b_:p;_ /
e Push the bypass valve (lubricate o-ring seals with silicone grease)
into both ports of the wove as shown in Fig. 3A.
" Snap the 2 large plastic clips in place, fl'om the top, down as shown
in Figures 3A and 3B. Be sure they snap into place. Pull on the bypass valve to make sure it is held securely in place.
Z MOVE THE SOFTENERASSEMBLY INTO INSTALLATION POSITION
Be sure the installation surtace is level and smooth. Shaq) objects under the tank may puncture it. If needed, place the tank on a section
of 3/4" thick (minim urn) plywood. Then, place shims under the plywood as needed to level the sottener.
3. PLUMB "IN" AND "OUT" PIPES TOAND FROM SOFTENER
Fig3A
0ut,et
0rain
O-ringseal goesinto Bypass
the outer grooveonly,
Tireclip snapsintotire innergroove(seebelow).
Fi#. 3B
SIDE VIEW
Valvebody
inletor outlet
Fig. 3C
valve
Clip
END
Bypassvalve
(pushall the way in)
a,CAUTION:Obser\e all ot the following cautions as xou
connect inlet and outlet i)lumbing. See illustrations on page 5.
" BE SURE INCOMING HARD WATER SUPPLY IS DIRECTED TO THE
SOFTENER VAI,VE INLET PORT. If house water flow is fl'om the left, use a i)lumbing crossover as shown in Fig. 1, page 5. If the house water flows tlI) fl'om the floor level, turn the bypass valve upside down as shown in Fig. 3(;.
" If making a soldered copper installation, do all sweat soldering before
cmmecting pipes to the bypass valve. Torch heat will damage plastic parts.
" When turning threaded pipe fittings onto plastic fittings, use care not
to cross-thread.
" Use pipe joint compound on all external pipe threads.
" Support inlet and outlet I)lumbing in some manner (use pipe hangers)
to keep the weight off of the valve fittings,
Turnbypassvalve
O_U connectto floor
T
IN
upsidedownto
levelplumbing
GEAppliances.com
4. CONNECT AND RUN THE VALVEDRAIN HOSE
Use the provided drain hose (20' length included) to attach to the valve drain fitting, To kee I) water pressure fl'om blowing the hose off,
use a hose clamp to secure in place. Cut the necessary length and use the remainder in Step 5.
i,ocate the other end of the hose at a suitable drain point (floor drain, sump, laundry tub, etc.) that terminates at the sewer. Check and comply
with local codes.
IMPORTANT" If more drain hose is needed, it should be ordered fl'om GE Parts at 800,62(;,2002, The water softener will not work if water
cmmot exit this hose during recharge,
Tie or wire the hose in place at the drain point, High water pressure will cause it to whip during the back-wash and last rinse cycles of recharge.
Also provide ma air gap of at least P½" between the end of the hose and
the drain point. An air gap prevents possible siphoning of sewer water into the softener, if the sewer should "back-ui)."
Elew_ting the drain hose may cause back pressure that could reduce the brine draw during recharge. If raising the drain line overhead is
required to get to the drain point, measure the inlet water pressure to the softener first. Fox" inlet pressures between 20 and 50 psi, do not raise
higher than 8' above the floor. Fox" inlet pressure above 50 psi, the drain line may be raised to a maximum height of 14'.
4,4. CONNECTING A RIGID VALVEDRAIN TUBE
To adapt a copper drain tube to the soflenel, use a hacksaw to cut the barbed end li'om the drain fitting as shown in Fig. 4A. Rotate the drain
fitting so the cutting blade clears the valve housing to prevent damage to
valve. Buy a compression fitting (1/4" female pipe thread x l/2" O.D. tube)
and needed tubing fl'om your local hardwm'e store.
5. INSTALL THE BRINE TANK OVERFLOWFITTINGS AND HOSE
Insert the robber grommet into the 3/4" diameter hole in the brine tank sidewall as shown in Fig. 5.
Push the end of the hose adapter elbow into the grommet as shown in Fig. 5.
Attach a length of hose (use remaining hose fl'om Step 4) to the hose adapter elbow. Use a hose clamp to hold it in place.
I,ocate the other end of the hose at the drain point, DO NOT ELEVATE this hose higher than the elbow on the brine tank.
IMPORTANT"DO NOT TEEOVERFLOWHOSETOVALVEDRAINHOSE.
NOTE: This drain is flxr safe U only, If the cabinet (brine tank) should ore>fill with water, the excess is carried to the drain,
Fig. 4
Fig. 4A
_,#/: _F _ Barbs
Bli_q i
Cutbarbs fromdrain
fitting
Fig. 5
J
_rlight
Valvedrainhose
gap
FLOORDRAIN
1/4" NPTthreads
1/U O.D.
coppertuhe (notfurnished)
Compressionfitting, 1/4" NPTX 1/2" O.D.tube
(notfurnished)
,¢,v,-4e---- Hose adapter
__i Hose clamp
7
Step-by-step installation instructions.
6. INSTALL GROUNDING CLAMP
A DANGER:F ,il,uet,,i,t,,petl, ,tt .h t.,u,d
clamp could result in electrical shock.
If phunbing is metal, to maintain electrical ground continuity in the house cold water piping, install the
included ground clamps as shown in Eg. 6.
" Clean pipe with emery paper in the area where the
clamp is to be installed.
" Install grounding clamps as shown, making sl.tt'e
ground clamps fit fl'eelv around pipe.
Make sure lock washer is in place.
Handtighten scrm_, then one more fitll tm'n with screwdriver.
NOTE: When replacing an existing softener; also replace grounding clamps.
If removing softener completel 5 hard-i)lumb the water line with same type of pipes as the original to assure
phmg)ing integrity and ground continuity over the life of the h om e.
7.RUSH PIPES, EXPELAIR FROM SOFTENERAND
TEST YOURINSTALLATION FORWATERLEAKS
_ CAUTlON: To avoid water or aJr pressure
dmnage to softener inner parts, be sure to do the following steps in exact order.
Fully open 2 cold soft water faucets nearby the softener.
Place bypass valve in "bypass" position by pushing the stem inward.
Fully open the house main water pipe shutoff valve. Observe a steady flow from both faucets opened in
the step above.
Place bypass valve in the "service" position EXACTLY as follows. I_:l):P SOl)q" WATER FAUCETS OPEN.
Hg6
Groundclam
From valve outlet
Tovalveinlet
8.ADD WATERAND SALT TOTHE BRINE TANK
" I,ifl the salt hole cover. Add about :4 galhms of water
into the tank. Do not add into the bfinewell.
Fill tank with NUGGET, PEI,I,ET or coarse SOLAR water softener salt with a purity of 99.5% or higher.
Do not use rock, block, granulated and ice cream- making salts, or salt with iron-removing additives
(except ti)r Diamond Crystal '_]_ed"Out _'_brand salt).
Maximum salt storage capacity is ai)proximately 200 lbs. Kee I) the salt hole covet" closed tmless setwicing the unit
or refilling with salt.
NOTE: If the softener is installed in a lmmid basement or other damp area, it is better to fill the tmlk with less salt,
more frequently. Eighty to 100 lbs. of salt will last tor several months, depending on water hardness, tamily size
and water softening system model.
9. CONNECT TOELECTRICALPOWER
To gain access to the transformer/power cord assembly, remove the salt hole cover fl'om the softener. Unclip the
tabs on the rear of the top cover and rotate the cover ui)wards to relnove. DO NOT PUI,I, OR DISCONNECT
WIRING.
SLOWLY pull or slide the valve stem (out) toward the service position, pausing several times to allow the
softener to pressurize slowly.
After about 3 minutes, open a HOT water faucet
for 1 minute, or until all air is expelled, then close. NOTE: If water appears chmdv or has salty taste,
allow to I/lI, lot" several iUOl'e minutes, or tmtil clear.
Close all water faucets.
Check your plumbing work for leaks m_d fix fight away if may axe found. Be sure to observe previous
caution notes.
Turn on the gas or electric supply to the water heater. Light the pilot, if applicable.
8
The softener works on 24 volt-60Hz electric power. The included transfl)rmer changes standard 120-volt AC
house power to 24 volts. Plug the trmlsformer into a
120wolt outlet only. Be sure the outlet is always live so
it can not be switched off bv mistake.
" Replace the top cover.
Replace the salt hole covet'.
Programming the Control
Q_ SALT {_w_'_ I_ SALTLEVEL
(_ tl I i'_ HARDNESS
LEVEl i U'U iJ
PM PRESENTTIME
DAYS TO EMPTY
_ t _ 0 RECHARGE
TIME
® ®
CONTROL SETTINGS REQUIRED upon installation and after an extended power outage.
NOTES:
::A::WHEN THE TRANSFORMER IS PI,UGGED INTO
THE EI,ECTRICAI, OUTI,ET, 12:00 PM (flashing), and an arrow 1_ is displayed next to PRESENT TIME
on the taceplate decal. The bhm indicator light will also flash. Program the control as instructed beh)w.
If LO0 - - - is flashing, use the UP button to set the correct F or H code as ti)llows: F35 {i)r GXSF35E
or F39 tot GXSF39E. If you pass bv the correct code nmnbe_; use the DOWN button. Then press the
MODE button to accept the correct model.
;.'_:A "beep" sounds while pressing buttons ti)r control
programming. One beep signals a change in the control display. Repeated beeps mean the control
will not accept a change from the button you have pressed, and you should select another button.
iA::To program the control you will use the UP ,
DOWN and MODEbuttons.
_: Use the MODE button to scroll arrow I_ to desired
Coiltrol _'iliictioil.
SET PRESENT TIME OF DAY
I. Press the MODEbumm until
arrow I_ points to PRESENT
TIME.
2. Press UP or DO_4N button to set. The UP button
advances the time; the DOWN button moves the time
iIl reverse.
If the present time is between noon and midnight, be sure PM shows in the display. If the present time
is between midnight and noon, be sure AM shows in the display.
NOTE:Each press of an UP or DO_._N button cham,es_,
the time by one minute. Holding the button changes the time at a rapid rate.
GEAppliances.com
SET WATER HARDNESS NUMBER L_'_ _
I. Press the MODE button tmtil _ HARDNESS
arrow I_" points to HARDNESS.
2. Press UP or DOX'_N button
to set votlr water hardness nmnber in the displa> DOWN decreases the hardness wdue. UP increases the hardness
wllue.
NOTE:Each press of a button changes the display by 1, between 1 and 25. Above 25, the display changes 5 at a time
(25, 30, 35, etc.). Holding a button in changes the nmnbe_
at a rapid rate.
3. When the display shows yore" water hardness (in grains per galhm), press MODE to accept.
NOTE:Ifthere is clear water iron in your water supply,
you will need to increase the hardness setting by 5 for
each 1 ppm of clear water iron in your water supply.
You cml get the grains per gallon (gpg) hardness of your water supply from a water analysis laboratory. If you are
on a municipal supply, call your local water department. Or call Legend Technical Services, an independent
laboratory, to request a water hm'dness test kit at
1.800.826.8553, extension 47. If your report shows
hardness in parts per million (ppm) or milligrams per liter
(mg/1), simply divide by 17.1 to get the equivalent number of grains per gallon.
SET RECHARGE(STARTING) TIME
I. Press the MODE button tmtil
arrow I_ points to RECHARGE
TIME.
NOTE:A flashing 2:00 AM (factory defimlt) should show in
the display. This is a good time tot recharge to start (takes about 2 hours) in most households because water is not
in use. HARD _._;__TER is bypassed to house finlcets during recharge.
If no chm_ge is needed, go to step 3. To change the recharge starting time, ti)llow step 2.
2. Press UP or DOX,_N button to set the desired recharge start time, Be sure to observe the AM or PM
as you did when setting the time of day,
NOTE:Each press of a button changes the time bv 1 hour.
Holding the buttons in changes the time at a rapid rate.
3. Press the MODE button to accept.
AM
.... -i.nn
..... C'U U
I_ RECHARGE
TIME
3.When the present time is correct, press MODE to accept.
Step-by-step installation instructions.
Programming the Control (cont.)
DAYS TO EMPTY 3. _nl
I. Press the MODE button until
SET SALT LEVEL _ _j]
arrow I_ points to SALT LEVEL.
2. Determine level of salt in brine tank using yellow indicator on side of brine well, inside brine tank
(see illustration on page 5).
3. Press UP or DOX4N .... I ] _" I_ SALTLEVEL
button to set the SALT LEVEL to correspond to lexel on
yellow indicator in brine tank.
NOTE:Each press of a button changes the level by increments of 0.5 up to 8.0. _s the number increases,
the salt level bars increase on each whole number. I,owering the salt level below zero ttxx'xls the SALT LEVEL
indicator OFK
..... -C'I
_] SALT LEVEL
4. Press the MODEbutton to accept. The display shows the present time of dav
and DAYSTOEMPTY.RECHARGE
TONIGHTmay appear if unit is new.
=-...... so,'2JJ
D -t_11 /
The words DAYS TOEMPTYand a number - - are shown in the lower half of the display. /
This infi)rmation is shown in the normal xun displa> This is to inform the user of the xluxnbex" of days
betore the salt level in the brine tank reaches I,evel 0. There will be salt lett in the salt tank, but it mav not be
sulticient to flflly recharge the system. Salt should be added at this time to avoid hard water. The wflue is updated daily
and whenever the SALT LEVELwflue is changed. NOTE: Fox" the first several weeks of operation, the DAYS TO
EMPTY may provide erratic operation. Fox" example, the blue indicator light may flash, showing that more salt is
required, when the actual salt level in the tank is well above the I,evel O. In some cases, the DAYS TO EMPTYmav even
increase over a several week period. It takes a couple of months for the water softener to learn
your water usage pattern. Once it does this, it will accuratelv determine actual salt usage pattern. During this period,
check salt level when blue indicator light flashes. If the salt level in the tank is at I.evel 1 or above, allow system to xun.
Be sure to reset w)ur salt level indicator each time you add salt to the system.
u [
[
/
10
Optional Control Settings
The controller display has sexeral options and teatm'es.
LOW SALT ALARM I?__&_
The LOW SALTALARM, when enabled, _ nwill somM the beeper when the DAYS _ 4_)1 LIm
TO EMPTYxalue is 15 da_s or less, To
chanoe,_ this setting,, press and hold the MODEbutton for 3 seconds. ON (e_ctorv default) or OFF will flash in the
display., Press the UP _ or DOX4N buttons to togole, this feature ON or OFF. Press the MODE button to accept,
aim the displa)will n/oxe to SALT EFFICIENCY.
SALTEFFICIENCY SALT _4hen the SALTEFFICIENCYfeamre n
is ON, the refit will operate at a salt __ LII-I_ _ efficiency of at least 4000 grains of hardness remoxed per p(mnd of salt. This mode of operation is the most efficient setting for salt usa ,e
because the sxsteln will tend to recharge, more often, with less salt usa. _,e Turning, the feature OFF will tend
to lengthen the time between recharge cycles which will proxide the most etticient usage of water, but max use
more salt. The degree of difference between these two c_cles is highly dependent on the water usage and
hardness at a particular installation.
If you haxe xer_ hard water and you find your sxstem is reoenerating exerv 1-2 days turn the SALT EFFICIENCY
to OFF to lengthen the time between regenerations.
NOTE: California Regulations require this feature to be ON for installations in Califl)rnia.
To chan,,e_ the setting,, press the UP or DO_N buttons to toggle the feature ON or OFF. Press the
MODE button to accept. The displa)will moxe to
SYSTEM/ELECTRONICDIAGNOSTICS.
SYSTEM/ELECTRONICDIAGNOSTICS
This display contains s):stem diagnostics inflmnation to assist in troul)leshooting problems with the
system. See pages 15-18 tot details. Press the MODEbutton to return to
the normal mn display.
.EVEL
SALT
.EVaL
nnn
UUU
n n u u
GEAppliances.com
LOST TIME SIGNAL
If time is lost on the displa) due to power interruption, the blue indicator light will flash 4 times exerx second, tmtil the
present time of day is entered.
LOW SALT SIGNAL
When the DAYS TO EMPTY drops to 15, the blue indicator
light and DAYS TO EMPTYin the display will flash every second and the alarm will beep every 30 seconds (fl'om
8:00 AM to 8:00 PM), to notitV the user that the unit is _tmning low on salt. As soon as any button is pressed,
the alam/will stop beeping. The bhm indicator light and
DAYS TOEMPTYwill continue to flash. Once salt is added
to the brine tank and the SALTLEVEL is reset, the DAYS TO EMPTYwill be reset.
ERRORSIGNALS
If there is an error code detected, the I blue indicator light will flash 4 times I every second, the display will flash Err
and the alarm will beep every 30 seconds (fl'om 8:00 AM to 8:00 PM), to signal that the softener requires service.
The alarm can be turned off by pressing any button, but the blue indicator light and display will continue to flash.
See page 16 for inflmnation to assist in tr(mbleshooting error codes. Once the problem is corrected, disconnect the
transfl)rmer fl'om the wall outlet momentarily, and I)lug it back in. The normal display will appear. The motor may
um tOT several minutes, as the trait resets. If the problem is not corrected, the error code will real)pear in 6 minutes.
BLUE INDICATOR LIGHT
Steady blue light indicates that the trait is working correctly. The light flashes when the trait needs attention
from the user.
i,ight flashes and DAYS TOEMPTYflashes--check salt lexel
and add salt as required.
I,ight flashes and Err is in the displa)--electrical problem
with system--see page 16.
I,ight will also flash when power to the trait has been
interrupted. Check the PRESENT TlME setting.
11
Step-by-step installation instructions.
Sanitizing Procedures
Tocomplete the installation, do the following
sanitizing procedures.
Care is taken at the tactorv to kee I) your water softener clean and sanitary: Materials
used to make the softener will not infect or contaminate wmr water suI)ply and will not
Catlse bacteria to t()i'ill oi" grow. However, dm'ing shipI)ing, storage, installing and
operating, bacteria could get into the sofiener. For this reason, sanitizing as
tollows is suggested when installing. NOTE: Smfitizing is recommended by the
Water Quality Association for disinfecting.
I. Be sure to complete all installation steps,
including programming the control.
4 IL after sanitization, water fl'om the house
taucet tastes salty or has a slight calm; this is a preservative from the resin tank. Turn on
the cold sott water fimcets and drain fi)r a few ininutes or until clear.
NOTE:When the sanitizing recharge is ove_, all remaining bleach is flushed from the
conditioner and your house COLDwater supply is flfllv soft immediately: However, yam" water
heater is filled with hard water and as hot water is used, it will refill with sott water. When all the
hard water is replaced in the water heater, hot only and mixed hot and cold water will be fifllv
soil If wm want totally soft water immediately, alter the above recharge, drain the water heater
tmtil the water runs cold.
2. Pour about 3/4 oz. (l ½ tablespoons) of
A WARNING:,,.. d.d,.++,i,tl,e
common 5.25% unscented household bleach
(Clorox, I,inco, go Peel), White Sail, Eagle,
etc.) into the brineweil. Refer to illustration on page 5.
3. IMPORTANT."Press and hold tot 3 seconds
the taceplate RECHARGE@ button to start an immediate recharge. RECHARGEbegins to
flash in the display. The bleach will be drawn through the water softener and otlt the drain.
This process takes approximately 2 hem's.
Specifications/Dimensions
Rated Capadty*
Rated E/liciencv':*
Amotmt of t ]ig-h Capacity Resin (lbs!cu./1)
Resin Tank Nominal Size (in., dia. x height)
Service Flow Rate (gpm)
\rater Supply Maximmn Itardness (gpg)
Water Supply Maximmn Clear Water Iron (ppm)':*':
Water Pressure I _imits (min.-max. psi)****
Pressure Drop ai Rated Service Iqow (psig)
Water Temperature limits (min.-max. °F)
Maximmn Flow Rate to Drain (g_m_)
These s)btems c<mhnm to NSFiANSI 44 fi_r the specific capadty claims as _s, rified and suhstantiated b_ test data. * _l_sting was perfimned using pellet grade sadiron chlolide as the regene_nt salt.
** E_ciency lining is valid only at the lowest sta_d salt dosage. These soflenel_ were e_cien(_ rated acco_/ing to
NSF/ANS144.
**'*: Extent of iro]l remo\;ll l]/_l_ _%1i with conditions. Fhe capa(ity to reduce deal water ii<)l/ is stlhxta]ltiated b}
_\Q\ test data. State of Wisconsin icquiles additfimal treatmem if water supply contains gwater than 5 ppm dear watel iron. [se of Diamond (hystal _ Red-Out _o_ Super hen ()ut _will implmv iron lenlo_ah Reh,r to
CleaningIronOutoftheWaterSofteningSystemse(fion.
**< Canada _,o_4;ingp_essm'e limits: 1.4-7.0 kg/cm 2.
GXSF35E
14,000 gT;dns wid_
2.8 lbs. of s;dt
29,600 gT;dns with
8.8 lbs. of s;dt
35,200 gn'_dns wilh
14.7 lbs. of sali
5,000 gTains!lb. @ 2.8 lb.s. ofsah
47.8/0.92 9 x 40
8.5
100
6
20-125
15
40-120
2.0
GXSF39E
15,300 gTains wilh
3.0 lbs. of sah
)_2,800 gT',tillS wilh
9.6 lbs. of sah
39,100 gTains wiih
16.1 lbs. of sali
5,100 gTains!lb. @ 3.0 lbs. of sah
52.5/1.01
9 x 40
8.0
110
8
20-125
15
40-120
2.0
/2
water heater, rise extreme care as the hot water could cause burns. Turn the water
heater off prior to draining.
33/8"
INLETOUTLET/ ° -_k
477/"
l _ 19"_,
411/4" .,,I.-- 16"--D,,-
I
About the water softener system. GEAppliances.com
Service
When the water softening system is providing sott water, it is called "Service." During service,
hard water flows fl'om the house main water pipe into the water sottening system. Inside the
water sottening s):stem resin tank is a bed made up of thousands of tiny, plastic resin beads. As
hard water passes through the bed, each bead attracts and holds the hard minerals. This is
called ion-exchanging. It is much like a magnet attracting and holding metals. Water without
hard ininerals (sott water) flows fl'Oln the water sottening system and to the house pipes.
After a period of time, the resin beads become coated with hard minerals and they have to be
cleaned. This cleaning is called recharge. Recharge is started at 2:00 AM (tactory setting)
by the water sottening system control, and consists of five stages or cycles. These are
FILL, BRINING, BRINE RINSE BACKWASH and FAST RINSE.
Automatic Hard Water Bypass During Recharge
For emergency needs, hard water is awfilable to the home din'inK the recharge cycles.
Fill
Salt dissolved in water is called brine. Brine is needed to clean the hard minerals fl'om resin
beads. To make the brine, water flows into the salt storage area during the fill stage.
However,youshouldavoid usingHOTwater becausethe water heater will fill with the
hardwater.
Backwash
During backwash, water travels up through the resin tank at a tast flow rate, flushing acctmmlated iron, dirt and sediments fl'om
the resin bed and to the drain.
Brining
Din'inK brining, brine travels fl'om the salt storage area into the resin tank. Brine is the
cleaning agent needed to remove hard minerals fl'om the resin beads. The hard minerals and
brine are discharged to the drain. The nozzle and ventm'i create a suction to
move the brine, maintaining a very slow rate to get the best resin cleaning with the least salt.
Brine Rinse
Alter a pre-measured amount ol brine is used, the brine wflve closes. _'_ter continues to flow
in the same path as din'inK brining, except fin. the discontinued brine flow. Hard minerals and
brine flush fl'om the resin tank to the drain.
Fast Rinse
Backwash is fl)llowed by a last flow of water down through the resin tank. The tast flow
flushes brine fl'om the bottom of the tank, and packs the resin bed.
_Mter thst rinse, the water sottening system
I'ettlI'IIS to SOJ[t wateI" service.
13
About the water softener system.
Breaking a Salt Bridge
Sometimes, a hard c_ust or salt bridge forms in the salt storage area. It is usually caused by high
humidity or the wrong kind of salt. When the salt bridges, an empty space fin'ms between the
water and salt. Then salt will not dissolve in the water to make brine.
If the brine tank is fldl of salt, it is hard to tell if wm have a salt bridge. Salt is loose on top, but the bridge is under it. The following is the
best way to check tor a salt bridge. Salt should be loose all the way to the bottom
of the tank. Take a broom handle or like tool, and careftflly push it down into the salt,
working it up and down. If the tool strikes a hard object (be sure it's not the bottom or
sides of the tank), it's most likely a salt bridge. Carefifllv break the bridge with the tool.
Do notpound on the walls of the tank. If the wrong kind of salt made the bridge, take
it out. Then fill the tank with nugget or pellet salt only. In humid areas, it is best to fill with
less salt, more otten to prevent a salt bridge fl'om torming.
Pushtool intosalt bridgeto break
/
Pencil mark
Broom handle
bridge
Water level
14
Cleaning the Nozzle and VenturiAssembly
A clean nozzle and venturi is needed for the
water softening system to work properly. This
small unit makes the suction to move brine fl'om the salt storage area to the resin tank
during recharge. If it becomes i)lugged with sand, dirt, etc., the water sottening system
will not work and w)u will get hard water. To get to the nozzle and venturi, remove
the water sottening system top cover. Be sure the water softening system is in service cycle
(no water pressure at nozzle and venturi).
Then, while holding the nozzle and venturi housing with one hand, remove the cap. i,itt
out the screen sui)port and screen, then the nozzle and venturi. X_'_sh and rinse the parts in
warm water until clean. If needed, use a small bHIsh to remove iron or dirt. Also check and
clean the gasket. NOTE: Some models have a small flow plug
located in the nozzle and venturi, and/or a small cone shaped screen in the housing.
Be sure to check and clean these parts, if wmr model is so equii)i)ed.
Careflflly replace all parts in the correct order. I,ightly lubricate the o-ring seal with clean
silicone grease or petroleum ,jelly and place in position. Install and tighten the cap, byhand only.
De net evertighten the cap.
Cap
O-ringseal-_D._ 0
Screensupport-_@
Screen._,-q_
*Flow plug-_,_ _'
Nozzle& Venturi._P.-_ _ _....t Screen
Gasket._,- _
*Flow plug-------------__
IMPORTANT"Besuresmallholesinthe gasketare centereddirectlyoverthe smallholesinthe nozzleand venturihousing.
*Install with numberedside up,concavesidedown.
i
Normal Operation, Control Displays
During normal operation, tile present time of day and AM or PM and DAYS TO EMPTgshow
in tile control display area. When tile demand computer determines a recharge is needed,
RECHARGE TONIGHTbegins to flash in tile display along with tile present time. RECHARGE
TONIGHTflashes until tile next recharge start
time; then changes to RECHARGE which flashes until tile recharge is over.
Feature: Optional Recharge Controls
Sometimes, a manually started recharge may be desired or needed. Two examples:
_: You have used more water than usual
(house guests, extra washing, etc.) and
VO/l Ill}IV ItIn ()/It of SOJ[[ W}lteI" betore tile
next recharge.
_: Tile system ran out of salt.
Use one of tile fl)llowing teatures to start a recharge immediately; or at tile next preset
recharge start time.
GEAppliances.com
RECHARGETONIGHT
Touch (do not hold) tile RECHARGE @ button.
RECHARGE TONIGHT flashes in tile control display area. A recharge will occur at tile next
preset rechaige start time. If you decide to cancel this recharge, touch tile same button
once II/ore.
RECHARGE
Press and hold tile RECHARGE @ button until RECHARGEsrarts to flash in tile control display
area. Tile water sottening system begins an immediate recharge and, when over in about two hours, you will have a new supply of sott
water. Once started, you cannot cancel this rechaige.
Feature: Memory
If electrical power to tile water sottening system is interi upted, tile control display is blank, and
tile blue indicator light is otf, but tile control keeps correct time fin" about 6 hours. When
power is restored, you have to reset tile present time only if tile display and blue indicator light
are flashing. All other settings are maintained and never require resetting unless a change
is desired.
If tile time is flashing after a long power outage, tile water sottening system continues to work as it should to provide you with soft wateI:
HoweveI; rechaige may occur at tile wrong time of day until wm reset tile control to tile correct
time of day.
Feature/Service: Automatic Electronic Diagnostics
Tile control computer has a sell=diagnostic flmction fi)r tile electrical system (except
input power and water illeter). Tile computer
ii/onitoi's tile electronic COillponents and
circuits tot correct operation. If a malflmction
OCC/IIN_ an eITOI" code appeaI'S in tile
control display.
Tile chart on Error Codes shows tile error codes that could appear and possible reasons for each
code. See Manually Initiated Electronic Diagnostics
to further isolate tile defect.
15
About the water softener system.
Service: Electronic Demand Time Features and Service
ERRORCODE DISPLAYED ERR03 ERR04 ERR05
POSSIBLEDEFECT Control
Toremovean errorcode: I. Unplugtransformer
ERR01
Motor inoperative
Wiring harnessor
connection
to switch
Position switch
Control
Z Correctdefect.
3.Plugtransformerin.
4. Waitforat least 6minutes.Theerror code will returnif thereasonfor the error code was not corrected.
ERR02
Position switch
Control
Motor inoperative
or wiring harness
Control
Position switch or
wiring harness
Control
Service: Timer/Softener, Service Checkout Procedure
If you are not getting soft water; and an error code is not displayed, use the procedures below
to find the problem. First make the ti)llowing visual checks.
VISUALCHECKS:
I. Is there electrical power to the outlet the
water softening system transli_rmer is
plugged into?
CONTROLSHOWS I Electricalpowerwasoff.
WRONGTIMEANDDAY, _ Resetthecorrecttimeof
AND/ORSFLASHNG. day.
CONTROL powerto control [ NEEDED DISPLAY (outlet,transformer, I POWEROKI___. I CONTROL
BLANK. powercable,all
f Checkelectrical _'C NOPOWER].-._. REPAIRAS
connections). I DEFECTIVE
2. Is there sufticient salt in the storage tank?
3. Is the sottener bypass wove directing water
fin" sott water service?
4. Is the wove drain hose open to the drain, not more than 8' above the sottene_; and
unobst_ ucted? If hose is above 8', see page 7, section 4.
If you do not find a problem with the visual checks, continue below
Investigatereasonfor J powerloss.
Domanual
diagnosticsto verifyproper
functon.
I
I
16
CONTROLDISPLAYSHOWS CORRECTTIMEANDDAY
AND SSTEADY
Domanual
diagnostics.
Service: Manually Initiated Electronics Diagnostics
GEAppliances.com
I. To enter diagnostics, press and hold ._%_
the MODEbutton for 3 seconds until the LOWSALTALARMscreen shows. 4111 01-1
2. Press the MODEbutton 9 times to adwmce through LOW SALT ALARM
and SALT EFFICIENCY options. See
Programming the Control for details
on these two options.
SALT .EVEL
3. OPERATIONOFDIAGNOSTICS
Valve | . switch position,_ _t
* Valve Position--Press the RECHARGE @ button to
initiate a recharge cycle. Press again to manuall} index xalxe to next position. See Service." Manually Advance
Recharge Check for derails.
0 - Set'rice
1 - Fill
2 - Brine 3 - Backwash
4 - Fast Rinse
"Motor Operation--Two dashes will circulate aromM
when motor should be xtmning.
, Position Switch Operation--
v
L -- Closed--\alxe rotating to next position n
U - Open--\ahe in position, set\ice, fill, brine, etc.
"Water Meter--Indicates whether water is flowing
throu,,h xalxe.
Motor Position
--"a_-_1_ V
IZ_L
Watermeter
M0t0r
P0siti0n--------_
switch
Valve outlet
- 000 indicates no water is flowing through the valve
- Open nearby soft water taucet
- 000 to 199 (continual) shows water is flowing. Display repeats for each galhm of water passing through the
meter. Control will beep at every gallon.
i .Sensor
housing
I
pport
andshaft
nnn
uuu
n n u u
- If there is no reading in the display; with fimcet open, check the sensor. Pull the sensor from tile
valve outlet port, and pass a small magnet in fl'ont
of the sensor. Cotmter should index in the display: If cotmter does not index, check to make sure
harness is cmmected to board properly. If there is a reading in the display; there may be a problem
associated with the turbine. Tm'n off water sui)i)ly, close the by-pass wflve, and disconnect by-pass wflve
fl'om wflve body. Check tm'bine for binding or restriction due to debris. If this does not correct
tile problem, the Timer, Sensor or Turbine mar require replacement.
4. Historical data about the softener is available.
,i Press and hold the Lrp button to display the nmnber
of days this control has had electrical power applied.
" Press and hold the DOWN button to display the
nmnber of recharges initiated by this control since the
model code nmnber was entered.
5. Press the MODE button to retm'n to normal operation
and display.
Service: Set Model (For H) Code
I. To change or check model code, first press and hold the
MODE button fox 3 seconds until the LOW SALTAL4RM
screell shows.
Z Press and hold the MODE button again
for 3 seconds. A display with E OV[ at the top will appear.
3. Press the UP or DOWN buttons
to select the correct model code,
SR22-GXSF27E, F31-GXSF31 E, F35-GXSF35E, F33-(,XSI_33E, H33-(,XSH33E, H45-GNSH45E
4. Press the MODE button one time to return to nomml
operation and display. If the model code was changed:
" the display will go bla nk morn enta rily, then display the
model code entered.
the display will then return to the set present time display, and the blue indicator light will flash. The control will have to be reprogrammed. See Programming
the Control
NOTE:If the control is left in am of the aboxe diagnostic
displms or a flashing disI)lav when setting, time hardness, etc., it will rexert back to the normal displa) in 4 minutes.
C30 / / v3_-I _j
17
About the water softener system.
Service: Manually Advance Recharge Check
NOTE:The control display must show a steady time (not flashing).
I. Press the RECHARGE @ button and hold in
liar three seconds. RECHARGEbegins to flash as the water snitching system enters the fill
cycle of recharge. Remove the brinewell cover and, using a flashlight, observe fill
water entering the brine tank. If water does
not enter the tank, look liar an obstructed nozzle, venturi, fill flow plug or brine tubing.
See Care and Cleaning of the Water Softener
System section.
2.After obserxing fill, press the RECHARGE @
button to move the water softening system into brining. A slow flow of water to the drain
will begin. Verif_' brine draw fl'om the brine
tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid
level over an extended period of time.
NOTE: Be sure a salt bridge is not preventing water fl'om contacting salt. See Care and
cleaning of the water softening system section.
Ifthe water softening system does not draw brine,
check:
!);:::nozzle and/or venttlri dirty or deflective.
N deflective nozzle and venmri seal. _: nozzle and ventm'i not seated properly
on gasket.
_: other inner valve defect (rotor seal, rotor
and disc, wave washer, etc.).
_: restricted drain (check drain fitting and
hose).
NOTE: If water system pressure is lo_, an elew_ted drain hose may catlse back pressm'e,
stopping brine draw.
3.Again, press the RECHARGE @ button to ino;e
the water soliening system into backwash. I,ook fin" a last flow of water from the drain
hose. A slow flow indicates a i)lugged top distribtmn; backwash flow plug or drain hose.
4. Press the RECHARGE@ button to move the
water softening system into thst rinse. Again
look fin" a tast drain flow. Allow the water softening system to rinse for a few minutes
to flush out anv brine that mav remain in the resin tank fl'om the brining cycle test.
5. To retm'n the water snitching system to
set\ice, press the RECHARGE @ button.
18
Care and cleaning of the water softening system. CEAppliancescem
Checking the Salt Storage Level and Refilfing
Brine (salt dissolved in water) is needed fi>r each and every recharge. Tile water For making
brine is metered into tile salt storage area by tile water softening system wflve and control.
However, you must keep the tank supplied
with salt. When to refill with salt: If tile blue indicator
Use clean water softening salts only; at least
99.5% pure. NUGGET, PEI,I,ET or coarse SOI,AR salts are recommended. Do not use rock,
block, granulated or ice cream making salts.
They contain dirt and sediments, or mush and cake, and will create maintenance problems.
A CAUTION:W.terso,enings.,twith
light and DAYS TO EMPTY are flashing, there is less than 15 days supply of salt. Refill with salt.
In humid areas it is best to refill with less salt and more often, to avoid tile forming of a
salt bridge (see page 14). After adding salt, remember to reset the SALTLEVEL in the
control (see page 10). Never allow the salt level to drop below zero on the yellow indicator
beflwe wm refill it. Without enough salt, you will soon have hard water.
Cleaning Iron Out of the Water Softening System
Your water soltelfing systeln takes hardness nlinerals (calciunl and inagnesiunl) out of
tile water. Also, it can control SOlne (see tile
Specification Guidelinessection) "clear water"
iron. X_]th clear water iron, water ti'oln a filtlcet is clear when fii_t put into a glass. After 15 to
30 ilfinutes, tile water begins to cloud or turn lUSt colored. A water soflelfing systeln will not
remove any iron that makes tile water cloudy or lUSty as it comes ti'Oln tile fimcet (called red
water iron). To take red water iron out of water, or over tile lIlaXilIltllIl of clear water ii'Oll_
an iron filter or other equii)lnent is needed.
IMPORTANT"It is imi)ortax_t to xnix tile resin bed
cleaner with water (fi)llowing tile malmfi_cturer's instructions), pour it into tile brinewell tube
(see page 5) and recharge tile softener
ilnlnediatelv. Do not pour tile resin bed cleaner in with tile salt, as it will not be as effective in
cleaning tile resin, and can cause dalnage to tile softener if it is left in tile brine tank for an
extended period due to tile corrosive gases that are fl)rlned.
ironremovingadditives:Some salts may have
an additive to hel I ) tile water softening system handle iron in tile water SUl)ply.
Although this additive may hel I) to kee I) tile water softening system resin clean, it may
also release corrosive flunes that weaken and shorten tile lifi _ of solne water soflelfing
systeln parts. GE reconm_ends using only Dianmnd Crystal ': Red'Out _':brand salt.
GE reconm_ends using only Dianmnd Crystal <') Red*Out _ brand salts with Iron Fightei/')
additive to hel I) kee I) the resin bed clean of clear iron. If wmr water supply has clear water
iron, periodic resin bed cleaning is needed. GE reconlnlends using Super Iron Out <`:brand
resin bed cleaner to thoroughly clean your resin bed if your iron content is high. Clean tile bed at least every six n_onths, or more
often if iron appears ill tile soft water between
cleanings.
19
Before youcall for service...
Troubleshooting tips Save time and money! Review the chart on following pages first
and you may not need to call for service.
NO SOFt WATER--Most Common Problems:
Check the following before calling for service.
*Not enough salt--should be at least 1/3 full.
Bypass valve in "Bypass" position knob should be in the "OUT" (service) position.
Hardness setting too low--check hardness setting and adjust. Verify, hardness of supply water fiom local water conlpany, water test or call tile (;E Answer Center
Salt Bridge--salt solidifies above water level so that brine water is not in contact with salt. See tile Breaking a SaltBridge section.
Problem Possible Causes What To Do
No so#water Faucet or fixture where sample was
taken not plumbed to soft water
NOTE."Be sure sampleis froma faucet that doesnot mixsoftandhardwater.
Forexample,asinglelever kitchenfaucet, if the coldside isplumbedtohard water.
No salt in the brine taxfl¢ or salt bridged
Transformer unplugged at wall outlet or power cable to softener not commcted.
Fuse blown or circuit breaker popped on circuit to electrical outlet.
Electrical outlet on a circuit that can be switched off
Mmmal bypass valve in
bypass position
Valve drain hose pinched, plugged, elevated too high or otherwise
restricted
To consex_:e salt, tile installer ma) ha\re isolated some f/XttlFeS
(outside flmcets, toilets, etc.) fl'om soft watex; From the outlet
of the water softening s):steln, trace the water flow path, in house I)hmd)ing. If soft v,:amris not direcmd to a fimcet
or fixtm'e where wanted, consult a plmnber
Check fl_i" a salt bridge oi; if the tank is erupt); refill with recommended salt. Press (tar 3 seconds) the RECHARGE@
button to strut an immediate rechmge and restore soft wamr sui)pl}:
" Check flw a loss of electrical power to the water soflelfing
s)'steul, due to auy at these conditions aud correct as ueeded. With the power sui)ply restored, observe the fi_ceplate time
display and read Programmingthe Controlsection.
NOTE:Theelectricaloutletfor thesoftenershouldbe continuously livesoit cannotbe accidentally switched off
" Be sm'e the b)])ass xalxe stem is positioned propefl}; with the
knob in the OUT position. Observe instructioi_s on the decal at the end of the stem,
" An} restriction in this drain hose may prexent proper
operation of the uozzle aud xeutufi aud reduce or l)rexeut blJue draw dulJug recharoe
2O
Nozzle mid venturi dirty, incorrectly assembled or dmnaged
Reti_r to Cleaning the Nozzle and l/enturiAssemblyiustructious.
With water pressure to the water softening system off, rake the nozzle assembly apart. Inspect, clean and replace as
needed. Any tbreigi_ particle(s), scratches, nicks, etc., in the passages can prevent operation. Be sure holes in fl_e g_lsket are
cenmred over holes in the housing.
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