vvvvw.GEAppliances.com
Safety Information .......... 2
Installation Instructions . ._3-1_2
Step-by-step instructions . . .6-12
Operating Instructions
Breaking a sah bridg_ ....... 14
Cleaning the nozzle and
venturi assembly ........... 14
Features .................. ] 5
Service ............. 13, 16-18
V_'ater softener system .... 1,9,-18
Care and Cleaning ........ 19
Troubleshooting Tips .... 20-22
Consumer Support
Consumer Support . .Back Cover
Parts list/catalog ........ 24-27
V_'arranty (U.S.) ............ 98
_'arrantv (Canada) ......... 99
Water
Softening
System
ModelGXSF18G
Sistema Suavizante
de Agua
Mode/o GXSF18G
La secci6n en espafiol empieza en la pagina 31
©
System tested and certified by NSF International
against NSF/ANSI Standard 44 for the chemical
reduction claims specified on the performance data.
Write the model and serial numbers here:
Model #
Serial #
To lind these numbers, lift the cover and
look on the rim below the control panel.
7270321 215Cl173P007 49-50140-1 12-04JR
IMPORTANTSAFETYINFORMATION.
READALLINSTRUCTIONSBEFOREUSING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of electric shock,
property damage or personal injury.
SAFETYPRECAUtiONS
_: Check and conq)ly with vour state and local
codes. You must fl)llow ti_ese guidelines.
::Ji::Use care when handling the water sotiening
s_:stem. Do not tm'n upside down, drop, drag
or set on sharp protrusions.
_: Water sotiening systems using sodimn chloride
(salt) for recharge add sodimn to the water.
Persons on sodium restricted diets should consider
the added sodium as part of their overall intake.
Potassium chloride can be used as an alternative
to sodium chloride in your softener
Tile _sater softening system _sorks on 24 _olt,60 Hz
electrical power only. Be sure to use onlythe
included transformer
iJi::Transformer must be )luo,_ed into indoor
120 "_olt, grotmded outlet only.
_: Use clean water softening salts only, at least
99.5% pm'e. NUGGET, PEI,I,ET or coarse
SOLAR salts are recommended. Do not tlse rock,
block, granulated or ice cream making salts.
They contain dirt and sediments, or mush and
cake, and will create maintenance problems.
::Ji::Kee I) the salt hole cover in place on the softener
tmless servicing the trait or refilling with salt.
_, WARNING:Do.o, use with water that is
microbiologically tmsat_" or el unknown quality
without adequate disinfection beti)re or atier
tile system.
PROPERINSTALLAtiON
This water softening system must be properly installed and located in accordance with the Installation
Instructions before it is used.
?_: Install or store where it will not be exposed to
temperatures beh)w fl'eezing or exposed to any
type of weather: Water fl'eezing in tile system will
break it. Do not attempt to treat water over I O0°E
::Ji::O0 n0tinstall in direct s/mlight, Excessive sun or
heat may catlse distortion or other damage to
non-metallic parts.
Properly ground to cent)tin with all governing
codes and ordinances.
Use only lead-free solder and flux for all sweat-
solder connections, as required by state and
federal codes.
_: Softener resins may degrade in tile presence
of chlorine above 1 ppm. If you have chlorine
in excess of this alnount, you inay experience
reduced life of tile resin. In these conditions,
you may wish to consider pro'chasing a (;E
i)oint-ofent_y household filtration system with
a chlorine reducing filte_:
A WARNING:Disc.,d.lluilusedpax'ts
and packaging material alter installation.
Small parts remaining after the installation
could be a choke hazard.
The water softening s}:stem requires a minimmn
water flow of three galhms per minute at the inlet.
Maximum allowable inlet water pressm'e is 125 psi.
]f daytime pressure is over 80 psi, nighttime
pressm'e may exceed the maximmn. Use a pressm'e
reducing wdve to reduce the flow if necessarx:
READANDFOLLOWTHISSAFETYINFORMAtiONCAREFULLY.
SAVETHESEINSTRUCTIONS
2
Installation instructions. GEA,,,,liancescam
A_ CAUTION: Certain plumbing skills are needed for installation. If you are unsure about
any part of the installation of this product, consult a professional plumber.
Unpacking and Inspection
Be sure to check the entire softener for any
shii)ping damage or parts loss. Also note
dmnage to the shii)ping cartons. Contact the
transportation company for all damage and
loss claims. The ii/antlf;iCttli'ei" is not
responsible fl)r damages in transit.
Important Installation Recommendations
Read entire manual. Failure to follow aft guidelines and rules could cause personal injury or
properly damage.
Small parts needed to install the softener are
packaged either in a bag or on a cardboard
sheet. To avoid loss of the small parts, kee I)
them packaged until you are ready to use them.
Be StlYe not to discard components hidden in
packaging.
::Ji::Before you begin installation, read these
Installation Instructions completely. Then,
obtain all the materials and tools you will
need to make the installation. Failm'e to
properly install the softener voids the
W_I I'I'_l n IV;
Check local codes. The installati(m must
COIl[OI'Ill 10 thenL
In the Commonwealth of Massachusetts,
Plumbing Code 248 CMR shall be adhered to.
Consult with your ficensed plumber.
Use only lead-h'ee solder and flux for all
sweat-solder connections, as required bv
state and federal codes.
(_onnect the softener to the main water
SUl)ply pipe before or ahead of the water
heater. DO NOT RUN HOT WATER THROUGH
THESOFTENER.Temi)erature at water
passing through the softener illtlSt be
less than 120°F.
::Ji::Use care when handling the softener.
Do not turn upside down, drop, drag
or set on sharp protrusions.
Maximmn allowable inlet water pressure is
12,5 psi. If daytime pressm'e is over 80 psi,
nighttime pressm'e may exceed the
inaxilnum. Use a pressure reducing valve
if necessary. (Adding a pressm'e reducing
valve Inav reduce the flow.)
::Ji::The softener works on 24 volt-60 Hz
electrical power only: Be sure to use the
included transfl)rmer. Be sure the electric
outlet and transflmner are in an inside
location to protect ]VI'OII/ ii/oisttlre.
N See Where to Install the Softenersection fi)r
more details.
A WARNING:Do.,it.sewithwater
that is microbiologically tmsafe or of
tmknown quality without adequate
disinfection before or alier the system.
The water should be tested periodically
to verifk' that the system is i)erforming
satisla ctorilv.
::Ji::Small parts remaining after the installation
could be a choke hazard. Discard saflqv.
Installation instructions.
Plan How You Will Install the Softener
You must first decide how to mm in and out
pipes to the softener. I,ook at the house
main water pipe at the point where you will
connect the soiiener. Is the pipe soldered
coppe_; glued plastic or threaded galwmized?
What is the pipe size?
.4,WARNING:Use..l, le,,d.,ee
solder and flux to prevent lead poisoning.
Where to Install the Softener
::Ji::Place the sottener as close as possible to a
sewer drain, or other acceptable drain point
or standpipe.
::Ji::It is recommended to kee I) outside thucets
on hard water to save sott water and salt.
_: Do not install the softener in a place where it
could fi'eeze. Freeze damage is not covered by
the warranty.
_: Do not install the softener where it would
block access to the water heater or access to
the main water shutott.
Put the softener in a place where water
damage is least likely to occur if a leak
develops. The manufacturer will not repair
or pay for water damage.
See Yypical Installation Illustration, Fig. 1. Use
this as a guide when planning yore" particular
installation. Be sure to direct the incoming hard
water supply to the softener valve inlet fitting.
The valve is marked IN and OUT See illustration
on page 5 to help you prepare.
_: A 120 volt electric outlet is needed to plug
in the included transtormer. The sottener
has a 10 toot power cable. If the outlet is
remote (up to 100 filet), use 18 gauge wire
to connect. Be sure the electric outlet and
transformer are in an inside location, toprotect
from wet weather. Be sure the outlet is
unswit('hed to prevent accidental shutolt.
_: If installing in an outside location, you must
take the steps necessary to assure the sotiene_;
installation plumbing, wiring, etc., are as
well protecmd ti'om the elements (stmlight,
rain, wind, heat, cold), contamination,
wmdalism, etc., as when installed indoors.
Outdoor installation is not recommended and
voids the warranty.
_: Keep the softener out of direct sunlight.
The sun's heat may distort non-metallic
parts and may damage the electronics.
Toolsand Materials Required for Installation
_: In and out fittings included with the softener
are 3/4" (nominal) Col)per sweat tubes.
You should maintain the same, or larger,
pipe size as the water supply pipe, up to the
sottener inlet and outlet.
Use the included bypass wdve to install the
sottener. The bypass valve allows you to mrn
off water to the sottener fin" servicing, but
still have water in the house pipes. The in
and out fittings referred to above connect to
the bypass valve with the included nuts and
wash ers.
::Ji::Use coppex; brass or galwmized pipe and
fittings. Some codes may also allow CPVC
plastic pipes.
4
If additi(mal drain hose is needed tot wove
and salt tank drains, it can be ordered from
GE Parts at 800.626.2002.
::Ji::If a rigid wdve drain is needed to comply
with plmnbing codes, you can buy the parts
needed to connect a 1/2" copper tubing or
plastic pipe drain.
::Ji::Clean nugget or pellet water sottener salt is
needed to fill the brine tank, see Step 8 in
the Step-by-Step Installation Instructions.
Typical Installation Illustration
Softwater
MAIN
V47_f_P/RE
- Hardwater
GEAppliances.com
Fig. 1 CROSSOVER
Useifwater supplyflows fromthe left.
Includesingleor3-valvebypass.
Hard water
24V transformer
Salthole
cover
120-voltoutlet
Drain
(notshown)
_a_ddwa_e_t°ts
_ Union(notsupplied)(2)
_ Installationnut(2)
_ oppertube,3/4" (2)
Washer(2)
_assValve
INLET
NOTE:SeeDrainHose Connections section.
• Pullout for softwater service
• Pushinfor bypass
NOTE:Fittingssuppliedare for
3/4" copperplumbing.Ifyouhave
1" plumbing,do notusethecoppertubes
andnutsincluded.Buy1" NPTfemale
adaptersandconnectdirectlytothe
1" NPTmalethreadsof thebypassvalve.
From softener,
)utlet
,_ To softener
Softwater
inlet
Optional 3-Valve Bypass Installation Illustration
Adapters for this installation are notsupplied with the softener.Toordertheseadapters,call GEParts800.626.2000.(Askfor Part# WS60X100O6.)
24V
transf,
Salt h(
cover
Softwater "_---_N
120-volt outlet
D ii__
Drlneweu-.J_ 7
Drain
Bypassvalve
/
Outletvalve
4 P/pE
Inlet valve
d
Hardwaterto
outsidefaucets
3-Valve BypassSystem
Forsoft waterservice:
• Openthe inlet and
outletvalves
• Closethe bypassvalve
Forbypasshardwater:
• Closethe inletand
outletvalves
• Openthe bypassvalve
(2)
Coppertube,3/4"(2)
Washer(2)
Installation adapter (2) (see above)
NOTE:Fittingssuppliedarefor
3/4" copperplumbing.Ifyouhave
1" plumbing,donot usethe coppertubes
andnutsincluded.Buy1" NPTfemale
adaptersandconnectdirectlytothe
1" NPTmalethreadsof the adapters.
Fig. 2 CROSSOVER
Useifwater supplyflows fromthe left.
Includesingleor3-valvebypass.
"___-__::_-_--_:-:_:::___
Hardwater
(_ Softwater
C 9
Fromsoftenert _, Tosoftener
outlet inlet
d
5
Step-by-step installation instructions.
::Ji::Turn off the gas or electric supply to the water heater) in the possibility
that the water heater may be drained while draining pipes.
::Ji::Turn off the water supply to pipes to be cut and drain the house
water pipes.
_: Open both hot and cold taucets at the lowest location possible.
NOTE: For easier installation, remove the top cover (Fig. 3A). Slide the salt
hole cover open. i,ocate the top cover release point. Pull gently on the top
cover at the release point, lilt up and rotate top cover backwards to remove.
::Ji::Remove all packing material located under top cover.
1.INSTALL BYPASS VALVE
* Remove plastic shii_ping plug and wire ti'om valve outlet.
supportare firraly in placeinthe __1 _u£1 utlet
NOTE:Besuretheturbine and " " bv__
port andobservethe turbine
for free rotation, t
valveoutlet. Blowinto the valve _TaUn_lsn:p Sp_/
• Push the byl)ass valve (lubricate o-ring seals with silicone grease)
into both ports of the valve as shown in Fig. 3B.
• Snap the 2 large plastic clips in place, from the top, down as shown
in Figures 3B and 3(:. Be sure they snap into place. Pull on the
bypass valve to make sure it is held securely in place.
2. MOVE THE SOFTENERASSEMBLY INTO INSTALLATION POSITION
Be sure the installation surtace is level and smooth. Shaq_ objects
under the tank may i)uncture it. If needed, place the tank on a section
of 3/4" thick (minimum) plywood. Then, place shims under the
plywood as needed to level the sottener.
3. PLUMB "IN" AND "OUT" PIPES TO AND FROM SOFTENER
Rg3A
TopCover_
Release
Point
Rg3B
DrainFitting!
Fig. 3C
SIDE
VIEW
Salt Hole
Cover
EmTop Cover
_ _'._<-i Clip
Inl
J IBypass
O-ring sealgoes into valve
the outergrooveonly.
Theclipsnapsinto the
innergroove(seebelow).
Clip
END
CAUTION:(-)bser\e all of the following cautions as you
connect inlet and outlet i)lumbing. See illustrations on page 5.
• BE SURE INCOMING HARD WATER SUPPI,Y IS DIRECTED TO THE
SOFTENER VAI,VE INLET PORT. If house water flow is fi'om the left,
use a I)lumbing crossover as shown in Fig. 1, page 5. If the house water
flows up from the floor level, turn the bypass valve upside down as shown
in Fig. 3D,
" If making a soldered copper installation, do all sweat soldering before
comlecting pipes to the bypass valve, Torch heat will damage i)lastic
parts.
• When turning threaded pipe fittings onto plastic fittings, use care not
to cross-thread,
" Use pipe joint compound on all external pipe threads.
• Sul)port inlet and outlet I)hunbing, in some manner (use pipe hangers)
to keep the weight off of the valve fittings.
Rg3B
Valve body Bypassvalve
inlet or outlet (push all the way in)
Turnbypassvalve
upsidedownto
O_U connectto floor
T
levelplumbing
IN
GEAppliances.com
4. CONNECT AND RUN THE VALVEDRAIN HOSE
• Use the provided drain hose (20' length included) to attach to the
valve drain fitting. To kee I) water pressure fl'om blowing the hose off,
use a hose clamp to secure in place. Cut the necessary length and use
the remainder in Step 5.
• i,ocate the other end of the hose at a suitable drain point (floor drain,
sump, latm(h T tub, etc.) that terminates at the sewer. Check and comply
with local codes.
IMPORTANT" If more drain hose is needed, it should be ordered fl'om
GE Parts at 800,626,2002, The water softener will not work if water
cmmot exit this hose during recharge,
• Tie or wire the hose in place at the drain point. High water pressure will
cause it to whip during the back-wash and tast rinse cycles of recharge.
Also provide ma air gap of at least P½" between the end of the hose and
the drain point. An air gap prevents possible siphoning of sewer water
into the softener, if the sewer should "back-ui)."
• Elewtting the drain hose may cause back pressure that could reduce
the brine draw during recharge. If raising the drain line overhead is
required to get to the drain point, measure the inlet water pressure to
the softener first. Fox" inlet pressures between 20 and 50 psi, do not raise
higher than 8' above the floor. Fox" inlet pressure above 50 psi, the drain
line mav be raised to a maximum height of 14'.
4ll. CONNECTING A RIGID VALVEDRAIN TUBE
To adapt a copper drain tube to the soflenel, use a hacksaw to cut the
barbed end li'om the drain fitting as shown in Fig. 4A. Rotate the drain
fitting st) the cutting blade clears the valve housing to prevent damage to
valve, guy a compression fitting (l/4" Iemale pipe thread x l/2" O.D. tube)
and needed tubing li'om your local hardware store.
5. INSTALL THE BRINE TANK OVERFLOWFITTINGS AND HOSE
• Insert the rubber grommet into the 3/4" diameter hole ix) the brine
tank sidewall as shown ix) Fig. 5.
• Push the end of the hose adapter elbow into the grommet as shown
ix) Fig. 5.
• Attach a length of hose (use remaining hose fl'om Step 4) to the hose
adapter elbow. Use a hose clamp to hold it ix) place.
• I,ocate the other end of the hose at the drain point. DO NOT ELEVATE
this hose higher than the elbow on the brine tank.
IMPORTANT"DONOT TEEOVERFLOWHOSETOVALVEDRAINHOSE.
Fig. 4
Rg4A
_,_.. _V/ Barbs
Cli_q i
Cut barbs
from drain
fitting
Rg5
STANDPIPE
LAUNDRYTUB
a,, ,
SUMP
/,_-_-/11/Z'air gap
1/4" NPTthreads
1/U O.D.
coppertube
(notfurnished)
Compressionfitting,
1/4" NPTX 1/2" O.D.tube
(notfurnished)
NOTE: This drain is flxr safe U only. If the cabinet (brine tank) should
Dye>fill with water, the excess is carried to the drain.
/, -.i,osec,amp
Grommet I I _
_/ uo no_connect to
/k va_ drain b°se
To sewer drain
7
Step-by-step installation instructions.
6. INSTALL GROUNDING CLAMP
A DANGER:F ,il.,et,,i,,,,pe,1, ,tt .h
clamI) could result in electrical shock.
If phunbing is metal, to maintain electrical ground
continuity in the house cold water piping, install the
included ground clamps as shown in Eg. 6.
" Clean pipe with emery paper in the area where the
clamp is to be installed.
" Install grounding clamps as shown, making stu'e
ground clamps fit fl'eelv around pipe.
• Make sure lock washer is in place.
• Handtighten scrm_, then one more fifll tm'n with
screwdriver.
NOTE: When replacing an existing softene,; also replace
grounding clamps.
If removing softener completel 5 hard-i)lumb the water
line with same type of pipes as the original to assure
phmg)ing integrity and ground continuity over the life
of the h om e.
7.RUSH PIPES, EXPELAIR FROM SOFTENERAND
TEST YOURINSTALLATION FORWATERLEAKS
A CA UT#ON: To avoid water or aJr pressure
dmnage to softener inner parts, be sure to do the
following steps in exact order.
• Fully open 2 cold soft water faucets nearby the softener.
• Place bypass valve in "bypass" position by pushing the
stem inward.
" Fully open the house main water pipe shutoff valve.
Observe a steady flow from both faucets opened in
the step above.
• Place bypass valve in the "service" position EXACTLY
as follows. I_:l):P SOl)q" WATER FAUCETS OPEN.
SLOWLY pull or slide the valve stem (out) toward the
service position, pausing several times to allow the
softener to pressurize slowly.
• After about 3 minutes, open a HOT water faucet
for 1 minute, or until all air is expelled, then close.
NOTE: If water appears chmdv or has salty taste,
allow to I/ln foI" several iuoYe minutes, or tmtil clear.
• Close all water faucets.
Rg6
Tovalveinlet
G_ound_Z
Fr0mvalveoutlet
8.ADD WATERAND SALT TOTHE BRINE TANK
" Reinstall top cover assembly, align cover with the top
of the softener. Push down to snap cove," into place.
Open the salt hole cove," and squeeze the top cove,"
and the blue rim together near the top cover release
point (Fig. 3A) to completely assemble the top cover
to the rim.
" Slide open the salt hole cove,'. Add about 3 gallons of
water into the tank. Do not add into the brinewell.
• Fill tank with NUGGET, PEI,I,ET or coarse SOLAR
water softener salt with a purity of 99.5% or higher.
Do not use rock, block, granulated and ice cream-
making salts, or salt with iron-removing additives
(except lot Diamond Crystal '_Red*Out _'_brand salt).
Maximum salt storage capacity is ai)proximately 100 lbs.
Kee I) the salt hole cover closed tmless servicing the unit
or refilling with salt.
NOTE:If the softener is installed in a lmmid basement or
other daul l) a,'ea, it is bette," to fill the tmlk with less salt,
more frequently. Sixty to 80 lbs. of salt will last tot several
months, depending on water hardness, tamily size and
water softening system model.
9. CONNECT TOELECTRICALPOWER
Remove packing material from transformer. DO NOT
P/JI,I, OR DISCONNECT WIRING.
" The softener works on 24 volt-60Hz electric power.
The included transflwmer changes standard 120-volt AC
house power to 24 volts. Plug the trmlsformer into a
120wolt outlet only. Be sure the outlet is always live so
it can not be switched off bv mistake.
• Check your plumbing work for leaks m_d fix fight
away if may axe found. Be sure to observe previous
caution notes.
• Turn on the gas or electric supply to the water heater.
Light the pilot, if applicable.
8
Programmingthe Control
GEAppliances.com
SET WATER HARDNESS NUMBER _,_ _
L_WL i U'U U
PM PRESENTTIME
DAYS TO EMPTY
SALT ll_l'l_lFi I_ SALTLEVEL
_- TIME
I I t I_ HARDNESS
--t C! RECHARGE
® ®
CONTROL SETTINGS RFQU1RED upon installation
and after an extended power outage.
NOTES:
::A::WHEN THE TRANSFORMER IS PI,UGGED INTO
THE EI,ECTRICAI, OUTI,ET, 12:00 PM (flashing),
and an arrow 1_ is displayed next to PRESENTTIME
on the taceplate decal. The blue indicator light will
also flash. Program the control as instructed below.
ff I
If LOO---is flashing, use theUP • button to set
the correct F code as tollows: F18 fin" GXSFI 8(;. If you
pass by the correct code nmnber, use the DOWN •
button. Then press the MODE button to accept the
correct model.
;,'_:A "beep" sounds while pressing buttons fl)r control
programming, One beep signals a change in the
control display, Repeated beeps mean the control
will not accept a change fi'om the button you have
pressed, and you should select another button.
iA::To program the control you will rise the UP • ,
DOWN • and MODEbuttons.
7_:Use the MODE button to scroll arrow I_ to desired
control _'ilnction.
SET PRESENT TIME OF DAY
I. Press the MODEbumm until
arrow I_ points to PRESENT
TIME.
Z Press UP • or DO'AN • button to set. The LrP button
adwmces the time; the DOWN button moves the time
in reverse.
If the present time is between noon and midnight,
be sure PM shows in the display. If the present time
is between midnight and noon, be sure AM shows in
the display.
NOTE:Each press of an UP • or DO_._N • button chanoes_
the time by one minute. Holding the button changes the
time at a rapid rate.
I. Press the MODE button tmtil _ HARDNESS
arrow I_"points to HARDNESS.
2. Press UP • or DO'AN • button
to set wmr water hardness number in the display. DOWN
decreases the hardness value. ILrP increases the hardness
vahle.
NOTE:Each press of a button changes the display by 1,
between 1 and 25. Above 25, the display changes 5 at a time
(25, 30, 35, etc.). Holding a button in changes the nulnbei_
at a rapid rate.
3. When the display shows yore" water hardness (in grains
per galhm), press MODE to accept.
NOTE:If there is clear water iron in your water supply,
you will need to increase the hardness setting by 5 for
each 1 ppm of clear water iron in your water supply.
You cml get the grains per gallon (gpg) hardness of your
water supply from a water analysis laboratory. If you are
on a municipal supply, call your local water department.
Or call Legend Technical Services, an independent
laboratory, to request a water hm'dness test kit at
1.800.826.8553, extension 47. If your report shows
hardness in paaets per million (ppm) or milligrams per liter
(mg/1), simply divide by 17.1 to get the equivalent number
of grains per gallon.
SET RECHARGE(STARTING) TIME
AM
.... -i,nn
..... C'U U
I. Press the MODEbumm until
arrow _ points to RECHARGE
TIME.
NOTE:A flashing 2:00 AM (factory defimlt) should show in
the display. This is a good time for recharge to start (rakes
about 2 hours) in Inost households because water is not
in use. HARD _._;__TER is bypassed to house fimcets during
recharge.
If no chm_ge is needed, go to step 3. To change the
recharge starting time, ti)llow step 2.
2. Press UP • or DO'AN • button to set the desired
recharge start time, Be sure to observe the AM or PM
as you did when setting the time of day.
NOTE:Each press of a button changes the time bv 1 hour.
Holding the buttons in changes the time at a rapid rate.
I_ RECHARGE
TIME
3.Press the MODE button to accept.
3. When the present time is correct, press MODE to accept.
Step-by-step installation instructions.
Programming the Control (cont.)
DAYS TO EMPTY _-_._nl
I. Press the MODE button until
SET SALT LEVEL _ _j]
arrow I_ points to SALT LEVEL.
2. Determine level of salt in brine tank using yellow
indicator on side of brine well, inside bcine tank
(see illustration on page 5).
3. Press UP • or DOX4N • .... I ] _" I_ SALTLEVEL
button to set the SALT LEVEL
to correspond to lexel on
yellow indicator in brine tank.
NOTE:Each press of a button changes tile level bv
increments of 0.5 up to 8.0. (The GXSFI 8 salt level
maxim um is 5. Setting the control over 5 will result in the
unit running out of salt befi)re low salt indicator comes on.)
As the number increases, the salt level bax_ increase on
each whole number. I,owering the salt level below zero
tHx'xls tile SALTLEVELindicator OFE
4. Press tile MODEbutton to accept. _%_ 2" r'l
Tile displa) shows tile present time of _,_o_U
..... -C'I
day and DAYSTOEMPTY.RECHARGE _
_] SALT LEVEL
;'7
TONIGHTmayappear it unit is new. _ ...............
Tile words DAYSTOEMPTYand a number - -
are shown in tile lower half of tile display. /
This information is shown in the normal
mn displa> This is to intorm the user of the xluxnbex"of days
betore the salt level in the brine tank reaches I,evel 0.
There will be salt lett in the salt tank, but it mav not be
sutticient to flflly recharge the system. Salt should be added
at this time to avoid hard water. The wflue is updated daily
and whenever tile SALTLEVELwflue is changed.
NOTE: Fox" the first several weeks of operation, the DAYS TO
EMPTY may provide erratic operation. Fox" example, tile
blue indicator light may flash, showing that more salt is
required, when the actual salt level in the tank is well above
the I,evel 0. In some cases, the DAYS TO EMPTYmav even
increase over a several week period.
It takes a couple of months for the water softener to learn
y0ur water usage pattern. Once it does this, it will accurately
determine actual salt usage pattern. During this period,
check salt level when blue indicator light flashes. If the salt
level in the tank is at I,evel 1 or above, allow system to xun.
Be sure to reset w)ur salt level indicator each time you add
salt to the system.
u [
[
/
10
Optional Control Settings
The controller display has sexeral options and teatures.
LOW SALT ALARM I?__&_
The LOW SALTALARM, when enabled, _ nwill somM the beeper when the DAYS _ 4_)1 LIm
TO EMPTYxalue is 15 da_s or less, To
chanoe,_ this setting,, press and hold the MODEbutton for
3 seconds. ON (e_ctorv default) or OFF will flash in the
display., Press the UP _ or DOX4N • buttons to togole,
this feature ON or OFF. Press the MODE button to accept,
aim the displa)will n/oxe to SALT EFFICIENCY.
SALT EFFICIENCY SALT
_4hen the SALT EFFICIENCY feamre n
is ON, the refit will operate at a salt __ LII-I__
efficiency of at least 4000 grains of
hardness remoxed per p(mnd of salt. This mode of
operation is the most efficient setting for salt usa ,e
because the s_steln will tend to recharge, more often,
with less salt usa._,e Turning, the feature OFF will tend
to lengthen the time between recharge c) cles, which will
proxide the most eiticient usage of water, but may use
more salt. The degree of difference between these
two c_cles is highly dependent on the water usage and
hardness at a particular installation.
If you haxe xer_ hard water and you find your s_stem
is reoenerating exerv 1-2 days turn the SALTEFFICIENCY
to OFF to lengthen the time between regenerations.
NOTE: California Regulations require tiffs feature to be
(-)N for installations in Califl)rnia.
To chanoe_....the setting, press tl_e LIP • or D(A_N •
buttons to toggle the feature ON or OFF. Press the
MODE button to accept. The displa)will moxe to
SYSTEM/ELECTRONIC DIAGNOSTICS.
SYSTEM/ELECTRONICDIAGNOSTICS
This display contains s):stem
diagnostics inflmnation to assist in
troubleshooting problems with the
system. See pages 15-18 fl)r details.
Press the MODEbutton to return to
the normal mn display.
.EVEL
SALT
.EVaL
nnn
uuu
n n
u u
GEAppliances.com
LOST TIME SIGNAL
If time is lost on the displa) due to power interruption, the
blue indicator light will flash 4 times exer_ second, tmtil the
present time of day is entered.
LOW SALT SIGNAL
When the DAYS TO EMPTY drops to 15, the blue indicator
light and DAYS TOEMPTYin the display will flash every
second and the alarm will beep every 30 seconds (fl'om
8:00 AM to 8:00 PM), to notitV the user that the refit is
_mining low on salt. As soon as any button is pressed,
the alam/will stop beeping. The blue indicator light and
DAYS TOEMPTYwill continue to flash. Once salt is added
to the brine tank and the SALTLEVEL is reset, the DAYSTO
EMPTYwill be reset.
ERRORSIGNALS
If there is an error code detected, the I
blue indicator light will flash 4 times I
every second, the display will flash Err
and the alarm will beep every 30 seconds (from 8:00 AM
to 8:00 PM), to signal that the sottener requires service.
The alarm can be turned off by pressing any button, but
the blue indicator light and display will continue to flash.
See page 16 tot inflmnation to assist in troubleshooting
error codes. Once the problem is corrected, disconnect the
transfl)rmer fl'om the wall outlet momentaril B and I)lug it
back in. The normal display will appear. The motor may
um for several minutes, as the unit resets. If the problem is
not corrected, the error code will real)pear in 6 minutes.
BLUE INDICATOR LIGHT
Steady blue light indicates that the unit is working
correctly. The light flashes when the unit needs attention
from the user.
• i,ight flashes and DAYS TO EMPTYflashes--check salt lexel
and add salt as required.
" I,ight flashes and Err is in the displa)--electrical problem
with system--see page 16.
• I,ight will also flash when power to the unit has been
interrupted. Check the PRESENTTIMEsetting.
11
Step-by-step installation instructions.
Sanitizing Procedures
Tocomplete the installation, do the following
sanitizing procedures.
(}are is taken at the tactorv to kee I) your
water sotiener clean and sanitary: Materials
used to make the sotiener will not infect or
contaminate vour water supply and will not
cause bacteria to tOI'Ill OI" gI'oW. However,
during shipping, storage, installing and
operating, bacteria could get into the
softeuer. For this reason, sanitizing as
tollows is suggested when installing.
NOTE: Smfitizing is recommended by the
Water Quality Association for disinfecting.
I. Be sm'e to complete all installation steps,
including programming the control.
2. Pour about 3/4 oz. (l ½ tablespoons) of
comlnoi_ 5.25% unscented household bleach
(Clorox, I,inco, Be Peel), White Sail, Eagle,
etc.) into the brinewell. Refer to ilhlstration
on page 5.
3. IMPORTANT" Press and hold tor 3 seconds
the faceplate RECHARGE @ button to start
an ilnlnediate recharge. RECHARGEbegins
to flash in the display. The bleach will be
drawn through the water softener and ()tit
the drain. This process takes approximately
2 hours.
4[. If, after sanitization, water fl'om the house
fimcet tastes salty or has a slight cohm this is
a preservative fl'om the resin tank. Turn on
the cold sott water fimcets and drain fl)r a
ti_w minutes or until clear.
NOTE:When the above sanitizing regeneration
is over, all remaining bleach is flushed ti'om the
conditioner and veto" house COLDwater supply
is flfllv soft im m ediatel> However, yam" water
heater is filled with hard water and as hot water
is used, all remaining bleach is flushed fl'om
the system and it will refill with soft water.
When all the hard water is replaced in the
water heater, hot only and mixed hot and cold
water will be fitly soil If you want totally salt
water ilmnediately, after the above recharge,
drain the water heater until the water _tms
cold.
it WARNING:,,.t,dod,aiuthe
water heater, use extreme care as the hot
water could cause burns. Turn the water
heater off prior to draining.
Specifications/Dimensions
(;XSF18G
Rated Cat)acity* 8,000 grains with 1.8 lt)s. of sah
13,300 grains with 3.8 lt)s. of salt
18,800 grains with 10.2 lbs. of sall
Rated E/liciencv':* 4,330 grains!lb. (a; 1.8 lbs. of salt
Amomu of t ]igh Cal)acity Resin (lbs!( u./1) 33.3/0.64
Resin Tank Nominal Size (in., dia. x heighi) 10 x 21
Service Flow Rate (gt)m) 7
Water Supply Maximum Itardness (gpg) 95
\rater Supply Maximmn Clear Water Iron (t)pm)':** 5
\Vater Pressure IJmits (min.-max. t)si) **** 20-125
Pressure Drop ai Rated Service Flow (t)sig) 8
Water Teml)eratm:e I imiis (min.-max. OF) 40-120
Maximum Flow Rate to Drain (gq)m) 2.2
This system conh)rms to NSFiANSI 44 fiw the specifi( capacit_ claims as \efified and substantiated b) test data.
* _l_sting was performed using pellet grade sodium chloride as the regene_ant salt.
** E_cieney J-,_ting is valid only at the lowest sta_d salt dosage and sel_ce flow rate. This softener was e_cien(_
rated according to NSF/-\NSI 44.
_'_"*: Extent of il'On I'('I//<)_dll may \_i with Cl)llditiln/s. The (xlpil£il_ to I'('(//l((' cleal water illln iS stlbstm/tiated I)_
independent labmatol T test data. [se of Diamond Cr}staF' Red-Out' el Supra hen Out will improve iron
remm_ll. Refer to Cleaning Iron Out of the Water Softening Syeten7 section.
***"*' Canada wo_&ing pressme limits: 1.4-7.0 kg/(m _.
12
About the water softener system. GEAppliances.com
Service
When the water softening s):stem is providing
sott water, it is called "Service." During service,
hard water flows fron_ the house main water
pipe into the water sotiening system. Inside the
water sottening system resin tank is a bed made
up of thousands of tiny; plastic resin beads. As
hard water passes through the bed, each bead
attracts and holds the hard minerals. This is
called ion-exchanging. ]t is much like a magnet
attracting and holding metals. X_hter without
hard minerals (soft water) flows from the water
softening system and to the house pipes.
_Mter a period of time, the resin beads become
coated with hard minerals and they have to be
cleaned. This cleaning is called recharge.
Recharge is started at 2:00 AM (tactory setting)
by the water softening system control, and
consists of five stages or cycles. These are
FILL, BRINING, BRINE RINSE BACKWASH and
FAST RINSE,
Automatic Hard Water Bypass During Recharge
For emexgency needs, hard water is awfilable
to the home dm'ing the recharge cycles.
Fill
Salt dissolved in water is called brine. Brine is
needed to clean the hard minerals fl'om resin
beads. To make the brine, water flows into the
salt storage area during the fill stage.
However,youshouldavoidusingHOTwater
becausethe water heater will fill with the
hardwater.
Backwash
During backwash, water travels up through
the resin tank at a tast flow rate, flushing
accumulated iron, dirt and sediments fl'om
the resin bed and to the drain.
Brining
Dm'ing brining, brine travels from the salt
storage area into the resin tank. Brine is the
cleaning agent needed to remove hard minerals
fl'om the resin beads. The hard minerals and
brine are discharged to the drain.
The nozzle and venturi create a suction to
move the brine, maintaining a very slow rate
to get the best resin cleaning with the least salt.
Brine Rinse
After a pre-measured amount of brine is used,
the brine wdve closes. Water continues to flow
in the same path as dm'ing brining, except fin.
the discontinued brine flow. Hard minerals and
brine flush fl'om the resin tank to the drain.
Fast Rinse
Backwash is followed by a last flow of water
downthrough the resin tank. The last flow
flushes brine fl'om the bottom of the tank,
and packs the resin bed.
_Mter thst rinse, the water sottening system
rettlrns to sott water selwice.
13
About the water softener system.
Breaking a Salt Bridge
Sometimes, a hard crest or salt bridge fl_rms in
the salt storage area. It is usually caused by high
humidity or the wrong kind of salt. When the
salt bridges, an empty space torms between tile
water and salt. Then salt will not dissolve in the
water to make brine.
If tile brine tank is full of salt, it is hard to tell
if wm have a salt bridge. Salt is loose on top,
but the bridge is under it. The following is the
best way to check tot a salt bridge.
Salt should be loose all the way to the bottom
of tile tank. Take a broom handle or like tool,
and carefully push it down into the salt,
working it up and down. If tile tool strikes
a hard object (be S/lYe it's not tile bottom or
sides of the tank), it's most likely a salt bridge.
Careflfllv break the bridge with the tool.
Do notpound on tile walls of tile tank.
If the wrong kind of salt made the bridge, take
it out. Then fill the tank with nugget or pellet
salt only: In humid areas, it is best to fill with
less salt, more often to prevent a salt bridge
fl'om limning.
Pencil
mark
Broom
handle
Pushtool into salt
bridge to break
It
-Salt
bridge
Waterlevel
14
Cleaning the Nozzle and VenturiAssembly
A clean nozzle and venturi is needed for the
water softening system to work properly. This
small trait makes tile suction to move brine
fl'om tile salt storage area to tile resin tank
dm'ing recharge. If it becomes plugged with
sand, dirt, etc., tile water softening system
will not work and you will get hard water.
To get to tile nozzle and venmri, remove
tile water softening system top cover. Be sm'e
the water softening system is in service cycle
(no water i)ressure at nozzle and venturi).
Then, while holding the nozzle and ventm'i
housing with one hand, renlove tile cap. i,ifl
out tile screen sui)port and screen, then tile
nozzle and venturi. Wash and rinse tile parts in
warm water tmtil clean. If needed, use a small
b_ush to remove iron or dirt. Also check and
clean the gasket.
NOTE: Some models have a small flow plug
located in tile nozzle and venmri, and/or
a small cone shaped screen in tile housing.
Be sm'e to check and clean these parts,
if vo m" model is so eq uiI)ped.
Careflflly replace all parts in tile correct order.
I,ightly lubricate the o-ring seal with clean
silicone grease or petroleum .jelly and place in
position. Install and tighten the cap, byhand only.
Do not overtighten the cap.
Cap
!
Nozzle& Venturi
housing
IMPORTANT:Be suresmallholesin the gasketare
centereddirectlyoverthe smallholesinthe nozzleand
venturihousing.
*Install with numberedsideup,concavesidedown.
i;
Normal Operation, Control Displays
During nol'n/al operation, tile present tilne of
dav and AM or PM and DAYS TO EMPTYshow
in tile control display area. _'hen tile denland
conlputer detel'lnines a l'echarge is needed,
RECHARGE TONlGHTbegins to flash in tile
display along with the present tinle. RECHARGE
TONIGHTflashes until the next l'echarge start
tinle; then changes to RECHARGE, which flashes
until the l'echarge is over.
Feature: Optional Recharge Controls
Sonletinles, a nlanually started recharge nlav
be desired ()r needed. Two examples:
_: YOII have tlsed illOi'e water than tlStlal
(house guests, extra washing, etc.) and
VO/1 Ill_ly I'/In ()/It of soti water l)etk)l'e tile
next recharge.
::Ji::Tile svsteln ran out of salt.
Use one of tile t011owing teatul'es to start
a recharge inunediatel> or at the next preset
recharge start tinle.
GEAppliances.com
RECHARGETONIGHT
Touch (do not hold) tile RECHARGE @ button.
RECHARGE TONlGHT flashes in the control
display area. A recharge will occur at tile next
preset rechalge start tilne. If vou dedde to
cancel this rechar ,e touch tl'm sanle button
()lice I/lOI'e.
RECHARGE
Press and hold tile RECHARGE @ button until
RECHARGEstarts to flash in tile control display
area. Tile water softening s):_tenl begins an
innnediate recharge and, when over in about
two hours, you will have a new supply of soft
water. Once started, you cannot cancel this
rechalge.
Feature: Memory
If electrical power to tile water softening systenl
is interlupted, tile control display is blank, and
tile bhle indicator light is off; but tile control
keeps correct tilne fin" about 6 hours. _'hen
power is restored, you have to reset tile present
tilne only if the display and bhle indicator light
are flashing. All other settings are nlaintained
and never require resetting unless a change
is desired.
If tile tilne is flashing after a long power outage,
tile water softening systeln continues to work
as it should to provide you with soft watel:
However, recharge nlav occur at tile wrong tilne
of day until you reset tile control to tile correct
tinl e of (lay
Feature/Service: Automatic Electronic Diagnostics
Tile control colnputer has a sell=diagnostic
fluIction for tile electrical svsteln (except
input power and water ii/eter). Tile conlputer
nlonitors tile electronic conlponents and
circuits fin" correct operation. If a lnalfllnction
OCC/IIN_ [lIl eITOI" code [Ippe[lI'S in tile
control display.
Tile chart on Error Codes shows tile error codes
that could appear and possible reasons for each
code. See Manually Initiated Electronic Diagnostics
to tilrther isolate tile defi_ct.
15
About the water softener system.
Service: Electronic Demand Time Features and Service
ERRORCODE
DISPLAYED ERR03 ERR04 ERR05
POSSIBLEDEFECT • Control
Toremovean errorcode: I. Unplugtransformer.
ERR01
• Motor
inoperative
• Wiring
harnessor
connection
to switch
• Position
switch
• Control
Z Correctdefect.
3.Plugtransformerin.
4. Waitforat least 6minutes.Theerror code will returnif thereasonfor
the error code was not corrected.
ERR02
• Position
switch
• Control
• Motor
inoperative
or wiring
harness
• Control
• Position
switch or
wiring
harness
• Control
Service: Timer/Softener, Service Checkout Procedure
If you are not getting soft water; and an error
code is not displayed, use the procedures below
to find the problen_, First make the fi)llowing
visual checks,
VISUALCHECKS:
I. Is there electrical power to the outlet the
water sottening system transfi)_ner is
plugged into?
CONTROLSHOWS I Electricalpowerwasoff.
WRONGTIMEANDDAY, _ Resetthecorrecttimeof
AND/ORSFLASHNG. day.
CONTROL_ powerto control [ NEEDED
DISPLAY (outlet,transformer, I POWEROKI.__ [ CONTROL
BLANK. powercable,all
Checkelectrical _-_C NOPOWER].__ REPAIRAS
connections). I DEFECTIVE
2. Is there sufficient salt in the storage tank?
3. Is the sottener bypass wflve directing water
tor soti water service?
4 Is the valve drain hose open to the drain,
not illoi'e than S' above the sottenei', }111(1
unobstructed? If hose is above 8', see page 7,
section 4.
If you do not find a problem with the visual checks,
continue below
Investigatereasonfor I
powerloss.
Domanual
diagnosticsto
verifyproper
I functon.
I
I
16
CONTROLDISPLAYSHOWSI
CORRECTTIMEANDDAY -_
AND SSTEADY
Domanual
diagnostics.
Service: Manually Initiated Electronics Diagnostics
GEAppliances.com
I. To enter diagnostics, press and hold ._%_
tile MODEbutton for 3 seconds until
tile LOWSALTALARMscreell shows. _/)) 0 I-!
advance throu,,h LOWSALTALARM 0
and SALTEFFICIENCYoptions. See n n ["1
ZPresstheMODEbutton2tin_esto _ n O]
Programming the Control for details IJ Ij U
011 these two optiolis.
3. OPERATIONOFDIAGNOSTICS
Valve | .. switch
P°S't'°n "_1_. _.t!
"Valve Position--Press tile RECHARGE @ button to
initiate a recharge cycle. Press again to manuallx index
xalxe to next position. See Service." Manually Advance
Motor Position
Water meter
Recharge Checkfor details.
0 - Serxice
1 - I?ill
2 - Brine
3 - Backwash
4 - Fast Rinse
" Motor Operation--Two dashes will circulate armmd
when motor should be umning
• Position Switch Operation--
I-
L - Closed--\alxe rotating to next position
ul
u - Open--\alxe in position, serxice, fill, brine, etc.
• Water Meter--Indicates whether water is flowing
throuoh xalxe.
Position-_,-
switch
.Sensor
housing
- If there is no reading in tile display, with fimcet
open, check the sensor. Pull the sensor fl'om the
valve outlet port, and pass a small magnet in fl'ont
of tile sensor. Counter should index in tile display.
If counter does not index, check to make sure
harness is cmmected to board properly. If there is
a reading in tile displa)', there may be a problem
associated with tile turbine. Turn off water supply,
close the by-pass wflve, and disconnect by-pass wflve
fl'om valve body: Check tm'bine fl)r binding or
restriction due to debris. If this does not correct
the problem, tile Timer, Sensor or Tufl)ine may
require replacement.
4. Historical data about tile softener is available.
* Press and hold tile UP • button to display tile nmnber
of days this control has had electrical power applied.
e Press and hold tile DOWN • button to display the
number of recharges initiated by this control since tile
model code nulnber was entered.
5. Press tile MODE button to return to normal operation
and (lispla}.
Service: Set Model (For H) Code
I. To chan,,e_ or check model code, first press and hold tile
MODE button for 3 seconds until tile LOW SALTALARM
screeil shows.
Z Press and hold tile MODE button again
fi)r 3 seconds. A display with E OC[ at
the top will appear.
3. Press tile UP • or DOWN • buttons
to select the correct model code.
F 18-GXSF 18(,
4. Press tile MODE button ()tie time to return to nomml
operation and display. If tile model code was changed:
• tile display will go blank momentarily, then display tile
model code entered.
* tile display will then return to tile set present time
display, and tile blue indicator light will flash. Tile
control will have to be reprogrammed. See Programming
the Control
Valve
outlet
andshaft
pport
- 000 indicates no water is flowing through tile valve
- Open nearbv soft water taucet
- 000 to 199 (continual) shows water is flowing. Display
repeats tor each galhm of water passing through tile
meter. Control will beep at every gallon.
NOTE:If tile control is left in any of tile above diagnostic
displms or a flashing displa)when setting time, hardness,
etc., it will rexert back to tile normal display in 4 minutes.
17
About the water softener system.
Service: Manually Advance Recharge Check
NOTE:The control display must show a steady
time (not flashing).
I. Press the RECHARGE @ button and hold in
for three seconds. RECHARGEbegins to flash
as the water sottening system enters the fill
cycle of recharge. Remove the brinewell
cover and, using a flashlight, observe fill
water entering the brine tank. If water does
not enter tile tank, look tot an obstructed
nozzle, venturi, fill flow plug or brine tubing.
See Care and Cleaning of the Water Softener
System section.
2.After obser\ing fill, press tile RECHARGE @
button to move tile water softening s)_stem
into brining. A slow flow of water to the drain
will begin. Veritk' brine draw fl'om tile brine
tank by shining a flashlight into the brinewell
and observing a noticeable drop in the liquid
level over an extended period of time.
NOTE: Be sure a salt bridge is not preventing
water fl'om contacting salt. See Care and
cleaning of the water softening system section.
ff the water softening system does not draw brine,
check:
i_i' nozzle and/or venttlri dirty or deti_ctive.
N defective nozzle and venturi seal.
_: nozzle and venturi not seated propedy
on gasket.
_: other inner wive defect (rotor seal, rotor
and disc, wave washe_; etc.).
::Ji::restricted drain (check drain fitting and
hose).
NOTE:If water system pressure is low, an
elew_ted drain hose may cause back pressure,
stopping brine draw.
3.Again, press tile RECHARGE @ button to moxe
the water sottening system into backwash.
I,ook for a fast flow of water fl'om tile drain
hose. A slow flow indicates a i)lugged top
distributor, backwash flow plug or drain hose.
4. Press tile RECHARGE@ button to Inove tile
water sottening s):stem into tast rinse. Again
look for a tast drain flow. Allow the water
sottening system to rinse for a few minutes
to flush out any brine that mav remain in
the resin tank fl'om the brining cycle test.
5. To return tile water sottening system to
set\ice, press tile RECHARGE @ button.
18
Care and cleaning of the water softening system. CEAppliancescem
Checking the Salt Storage Level and Refilfing
Brine (salt dissolved in water) is needed fi)r
each and every recharge. The water for making
brine is inetered into the salt storage area by
the water soflelfing systeln wflve and control.
However, you must keep the tank supplied
with salt.
When to refill with salt: If the blue indicator
light and DAYS TO EMPTY are flashing, there is
less than l 5 days supply of salt. Refill with salt.
In hulnid areas it is best to refill with less salt
and more often, to awfid the forming of a
salt bridge (see page 14). After adding salt,
remember to reset the SALTLEVEL in the
control (see page 10). Never allow the salt
level to drop below zero on the yellow indicator
heft)re wm refill it. Without enough salt, you
will soon have hard watei:
Cleaning Iron Out of the Water Softening System
Your water softening system takes hardness
minerals (calcium and magnesium) out oI
the water. Also, it can control solne (see the
Specification Guidelines section) "clear water"
iron. With clear water iron, water froln a fimcet
is clear when filet put into a glass. After 15 to
30 inilmtes, the water begins to cloud or turn
lust colored. A water soflelfing systeln will not
relnove any iron that inakes the water cloudy
or rusty as it Colnes fl'Oln the fimcet (called red
water iron). To take red water iron out of water,
or over the lllaXillltllll of clear water iI'Oll,
an iron filter or other equil)inent is needed.
Use clean water softening salts only; at least
99.5% pure. NUGGET, PEI,I,ET or coarse
SOI,AR salts are recommended. Do not use rock,
block, granulated or ice cream making salts.
They contain dirt and sediments, or mush and
cake, and will create nmii_telmnce i)roblems.
A CAUTION:Waterso,teningsa,twith
iron removing additives: Some salts may have
an additive to hel I) the water softening
system handle iron in the water SUl)ply.
Although this additive may hel I) to kee I) the
water softening system resin clean, it may
also release corrosive flunes that weaken
and shorten the lifi_ of solne water soflelfing
systeln parts. (;E recolnn/ends using only
Dialnond Crystal <':Red*Out _':brand salt.
IMPORTANT."It is important to mix the resin bed
cleaner with water (fi)lh)wing the malmfi_cturer's
instructions), pour it into the brinewell tube
(see page 5) and recharge the softener
in/inediatelv. Do not pour the resin bed cleaner
in with the salt, as it will not be as effective in
cleaning the resin, and can cause dalnage to
the softener if it is left in the brine tank for an
extended period due to the corrosive gases that
are fl)rmed.
GE reconm/ends using only Dialnond Crystal ')
Red*Out e_brand salts with Iron FighteI _')
additive to hel I) kee I) the resin bed clean of
clear iron. If your water supply has clear water
iron, periodic resin bed cleaning is needed.
(;E recolnlnends using Super Iron Out <°brand
resin bed cleaner to thoroughly clean vour
resin bed if your iron content is high. Clean
the bed at least every six lnonths, or more
often if iron al)pears ill the soft water between
cleanings.
19
Before youcall for service...
Troubleshooting tips
Save time and money! Review the chart on following pages first
and you may not need to call for service.
NO SOFT WATER Most Common Problems:
Check the following before calling for service:
*Not enough salt--should be at least 1/3 full.
• Bypass valve in "Bypass" position knob should be in the "OUT" (service) position.
• Hardness setting too low--check hardness setting and adjust. Verify, hardness of
supply wamr fiom local wamr company, wamr rest or call tile (;E Answer Cenmr
• Salt Bridge--salt solidifies above wamr level so that brine wamr is not in contact
with salt. See tile Breaking a Salt Bridge section.
Problem Possible Causes What To Do
No so#water Faucet or fixture where smnple was •
taken not plmnbed to soft water
NOTE,"Be suresampleis fromafaucet
that doesnot mixsoftand hard water.
Forexample,asinglelever kitchenfaucet,
if the coldside isplumbedtohard water.
No salt in the brine tax_k or
salt bridged
Transformer unplugged at wall outlet or
power cable to softener not com_ected.
Fuse blown or circuit breaker popped
on circuit to electrical outlet.
Electrical outlet on a circuit that can
be switched off
Mmmal bypass valve in
bypass position
Valve drain hose pinched, plugged,
elevated too high or otherwise
restricted
To consei_:e salt, tile installer ma) ha\re isolated sonJe fiXttlFeS
(outside flmcets, toilets, etc.) fl'om soft wateI: From the outlet
of the water softening s):steln, trace the water flow path,
in house I)lumbing. If soft wamr is not direcmd to a fimcet
or fixtm'e where wanted, consult a i)lumber
Check fl_r a salt bridge el; if the tank is erupt); refill with
recommended salt. Press (tor 3 seconds) the RECHARGE@
button to strut an immediate rechaige and restore
soft water suppl}:
" Check flw a loss of electrical power to the water softening
s)'stem, due to any ot these conditions and correct as needed.
With the power supply restored, observe the fi_ceplate time
display and read Programmingthe Controlsection.
NOTE: The electrical outlet for the softener should be continuously
live so it cannot be accidentally switched off
" Be sure the b)])ass xalxe stem is positioned propefl}; with the
knob in tile OUT position. Observe instructions on the decal
at the end of the stem,
" An} restriction in this drain hose may prexent proper
operation of the nozzle and xenturi and reduce or prexent
brine draw during recharoe
2O
Nozzle mid venturi dirty, incorrectly
assembled or dmnaged
• Reti_r to Cleaning the Nozzle and l/enturiAssemblyinsmmtions.
With water pressure to the water softening system off, take
the nozzle assembly apart. Inspect, clean and replace as
needed. Any toreigu particle(s), scratches, nicks, etc., in the
passages can l)re\reIlt operation. Be sure holes in fl_e g_lsket are
cenmred ()\'el" holes in the housing.