GE GUD27GSSJ1WW, GUD27ESSJ1WW, GUD24GSSJ0WW, GUD24ESSJ0WW, GUD27GSSJ0WW Owner’s Manual

...

GEAppliances.com

I,.,

Safety Instructions .......... 2-5

Operating Instructions

Care and Cleaning

of the Dryer ...................... 12

Care and Cleaning

of the Washer ...................... ca

Control Panel Dryer ............... 10

Control Panel Washer .............. 6

Control Settings Dryer ............. 10

Control Settings Washer ......... 6, 7

Features Washer ................... 8

Loading and Using

the Dryer ......................... 13

Loading and Using

the Washer ........................ 9

Troubleshooting

Troubleshooting Washer ....... 14-16

Troubleshooting Dryer ........ 17, 18

Consumer Support

Consumer Support ................ 20

Warranty .......................... 19

GUD24 GUD27

English/Fra ngais/Espa fiol

Write the model and serial

number here: Model # Serial #

Open Dryer door for Model and Serial number tag.

IIIIIIIIIIIIIIIIIIIIIIIIIII11IIIII

189D7218P003

49-90532 11-1¢ GE Printed inMexico

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

This isthe safety alert symbol.This symbol alerts to potential hazardsthat can kill or hurt and others. Allsafety

messageswill follow the safety alert symbol andthe word "DANGER","WARNING",or "CAUTION".Thesewords are defined as:

Indicates a hazardous situation which, if not avoided, will result in death or serious inJury. Indicates a hazardous situation which, if not avoided, could result indeath or seriousinJury.

you you you

_ Indicates hazardous situation which, if not avoided, could result in minor moderate

a or

inJury.

IMPORTANT SAFETYINSTRUCTIONS

Toreduce the risk of death, fire, explosion,electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

[] Readallinstructionsbeforeusingthe appliance. [] DO NOTwash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline,

dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

[] DO NOTplace items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a

chemical reaction that could cause a load to catch fire.

[] DO NOTadd gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These

substances give off vapors that could ignite or explode.

[] Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks

or more. HYDROGENGASISEXPLOSIVE.If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, DO NOTsmoke or use an open flame during this time.

[] DO NOTallow children to play on or in this appliance. Close supervision of children is necessary when this appliance is

used near children. Before the appliance is removed from service or discarded, remove the door and lid to the drying and washing compartments. Failure to follow these instructions may result in death or injury to persons.

[] DO NOTreach into the appliance if the drum, tub or agitator is moving to prevent accidental entanglement. [] DONOTuse heat to dry articles containing foam rubber or similarly textured rubber-like materials.

[] Clean lint screen before or after each load. DO NOToperate the dryer without the lint filter in place. [] DO NOTuse fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric

softener or product.

[] Do not store combustible materials, gasoline or other flammable liquids near the dryer.Keep area around the exhaust

opening and adJacentsurrounding areas free from the accumulation of lint, dust and dirt. Keepdryer area clear and free from items that would obstruct the flow of combustion and ventilation air.

[] The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel. [] DO NOTinstall or store this appliance where it will be exposed to the weather.

[] DO NOTtamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically

recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

[] DONOToperate this appliance if it isdamaged, malfunctioning, partially disassembled,or has missing or broken parts

including a damaged cord or plug.

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IMPORTANT SAFETYINSTRUCTIONS

[] Unplug the appliance or turn off the circuit breaker before servicing. Pressingthe Power or Start/Pause button DOESNOT

disconnect power.

[] DO NOTsprayany type of aerosol into,on or near appliance,at anytime. Donot useanytypeof spray cleanerwhen cleaning

dryer interior. Hazardous fumes or electrical shock could occur.

[] Do not store items that may burn or melt (such as clothing, paper material, plastics or plastic containers, etc) on top of

the appliance nor hang them from the door.

[] Never climb on or stand on this stacked unit. [] See "Electrical Requirements" located in the Installation Instructions for grounding instructions.

SAVETHESE INSTRUCTIONS

ADDITIONAL GAS DRYERWARNINGS

Foryour safety, the information in this manual must be followed to minimize the risk offire or explosion

or to prevent damage, personal injury, or death.

- DO NOTstore or use gasolineor other flammable vapors and liquids in the vicinity of this or any other appliance.

- WHATTODOIFYOUSMELLGAS:

• DONOTtry to light any appliance.

• DONOTtouch any electrical switch; DONOTuse any phonein your building.

• Clearthe room, building, or area of any occupants.

• Immediately call your gas supplierfrom a neighboCsphone. Followthe gas supplieCsinstructions.

• Ifyou cannot reach your gassupplier,call the fire department.

- Installation and service must beperformed by a qualified installer, serviceagency,or the gas supplier.

State of California Proposition 65 Warnings:

TheCaliforniaSafeDrinkingWater andToxicEnforcementAct requiresthe governor of Californiato publish a listof substances known to the state to cause cancer,birth defectsor other reproductive harm and requiresbusinessesto warn of potentialexposure

to such substances.

Thisproductcontains one or more chemicalsknown to the Stateof Californiato cause cancer,birth defects or other reproductiveharm.

Gasappliancescan cause low-levelexposureto some of thesesubstances,includingbenzene,carbon monoxide,formaldehyde and soot,caused primarilyby the incomplete combustion of natural gasor LPfuels. Exposureto thesesubstances can beminimizedby

properlyventing the dryerto the outdoors.

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

PROPERINSTALLAWON

This washer must be properly installed and located in accordance with the Installation Instructions before it is used. Ifyou did not receive an Installation Instructions, you can receive one by visiting GEAppliences.com or by calling

800.GE.CARES(800.452.2757). In Canada, visit www.geeppliances.ce or call 800.561.3344.

[] Ensure that the hot water hose isconnected to the "H"

valve and the cold water hose is connected to the "C" valve.

[] Installor storewhere it will not be exposed to

temperatures below freezing or exposedto the weather, which could cause permanent damage and invalidate the warranty.

[] Properlyground washer to conform with all

governing codes and ordinances. Follow details in Installation Instructions.

'_ lh.

_:_ - Electrical Shock Hazard

Plug into a grounded 3 prong outlet. DO NOT remove ground prong.

DONOT use an adapter. DO NOT use an extension cord.

Failure to do so can result in death, fire or electrical

shock.

[] Thiswasher doesinclude water supply hoses.

GEstrongly recommends the use offactory specified parts.A listof factory hoses availablefor purchase are

listed below.These hosesare manufactured and tested to meet GEspecifications.

GEstrongly recommends the useof new water supply hoses.Hosesdegrade over time and need to be replaced

every 5years to reducethe risk of hosefailures and water damage.

Parts and Accessories Order on-lineat GEApplianceparts.com today, 24 hours a

day or by phone at 800.626.2002during normal business hours. InCanada,visit your local GEparts distributor or call

800.661.!6!6.

Part Number

PM!4X!O002 Or

PM!4X!O005

Accessory

4 ft RubberWater Supply Hoses

4 ft Braided Metal Water Supply Hoses

WX!OX!O0!! Tide®Washing Machine Cleaner*

PM7X! Washer FloorTray

4 * Tide@is a registered trademark of Procter & Gamble

¢_ WASHERCAPACITY:

Average Small Load Average Medium Load Average Large Load

t / z

,,,mmmmmmmmmmmmmmmmmmmmmmmmml_

._ WHEN NOT IN USE

[] Turn off water faucets to minimize leakage if a break or

rupture shouldoccur. Checkthe condition of the fill hoses; GErecommends changing the hoses every 5years.

r_t

water , z ,,

level _

GEAppliances.com

level water -_

SAVE THESE INSTRUCTIONS

About the Washer control panel.

STEP1 FabricSoftener

...... Detergent / Liquid

e Add detergent _ Bleach

, Add fabric softener ///m,nt_,_ / /

/op ,ona, __//

, Add bleach ________

(optional). I -',,,,r_--_----_l

STEP3 , Select load size and

other wash options

, Select wash cycle

0 LID LOCKED Your washer has a security system that prevents opening the

lid during the spin cycle. The lid lock prevents anyone (especially children) from reaching into the washer while the basket is spinning. The lid lock will be release within 5 seconds after the basket stop spinning.

STEP2 , Add clothes

STEP 4 , Close lid , Push Start

Trying to open the lid while locked could result in injuries. If the

lid does not unlock after spinning, please contact service.

NOTE:If there is apower outage the lid lock can take 3minutes to release.

WASHERCYCLES

m m

'_-_\ Washer model:

cot_:_oo,yo_ s......._ GUD27

....... /_ _ I I J _J ..... Temperature

&\l Il!/ Delcates Status A.............

..... "_ _ ...... I On Ta .....

Permanent Press @ @ [_ .....

WASHER CYCLES

Normal ColQ

Start Deep Rinse 0 Spin Cool Hot

Select whet, _sing

Pause Fabr_cS°_e_le _ Lid Locked oors

Options

off

15mhls. n inse

Pre"S°akQo d R

ak +

2nd Rinse

Load Size

Auto-Load

Sensing

Large Small

Extra @u

m m

Note: This appliance is designed so that the washer and dryer can be operated at the same time. 6

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Wash Cycle Selector

Thewash cycle controls the length and intensity of the washing process.Theknob can be turned ineither direction. Turning the CycleSelector knob after starting a cycle will stopthe washer and reset the cycle to the new selection, PressStart to begin the new cycleselection.

Thechart belowwill helpyou match the wash cycle setting with your clothing.Thechart isranked from longestto shortest cycle time and wash intensity. (Cyclesvary by model.)

Power Clean - Uses more water than standard wash cycles.It isrecommended for extra-large loads and heavily soiledclothes. Cottons - For heavy to lightly soiled cottons, household linens, work and play clothes. Permanent Press - For wrinkle-free and permanent press items, and knits. Oelicates - For lingerie and special-care fabrics with light to normal soil. Quick Rinse - Rinses and spins non-soiled items where a rinse only is desired. Spin Only - For draining the tub and spinning water out of clothes.

Off- Washer isturned off and the Start button does not function. NOTE:When the control is turned to OFF,the Status lights are off.

NOTE:Thecycle selector does not rotate during the operation of the washer. Deep Rinse

Setthis option when adding fabric softener to the washer.

I Status lights

The Status lights show the stage the washer is in. When the selector knob isset to a new cycle, the Status lights will flash momentarily, showing the stages the cycle will go through.

Status light Illuminates

On When the fabric softener option has been selected.

Wash When the washer is in the wash portion of the cycle.

Rinse When the washer is in the rinse portion of the cycle.

Spin When the washer draining and/or spinning.

Lid Locked

When the washer lid is locked. This feature prevents the lid from being opened while the washer is in the spin cycle or coasting to a stop.

NOTE: If the Status lights are blinking, the operation of the washer has been paused. To resume operation press the Start button (the lid must be closed).

Temperature

Select the water temperature for the wash cycle (all rinses use cold water). Always follow fabric manufacturer's care label or instructions when laundering.

Tap Cold* uses incoming tap water, which can provide energy savings. For all other temperature selections, a mixture of hot and cold water is used to achieve the ideal temperature for each temperature setting.

*Please note that some detergents do not fully dissolve in very cold water. If you experience this, it is

recommended you choose a setting other than Tap Cold.

Load Size

Looselyloadclothes no higher than the top row of holes inthe washer basket.

Auto Load Sensing- Thisselectionautomatically providesthe correct amount of water suitedto the sizeand type of load placed inthe unit.

Start

PressStart to begin the cycle.With the lid closed pressingStart again will pause the cycle andStatus lights will blink.To

continue the cycle,close the lidand press Start again.Thewater fill will continue with the lid opened, exceptwhen Auto Load Sensing isselectedas the load size.(Thelidmust be closed to continue fillingwhen Auto Load Sensing is selected.)

Ifthe lidis opened during the cycle,the cyclewill pauseand the Status lightswill blink.Toresumethe cycle,close the lid and

press Start.

Ifthe machine ispaused for more than 2z_hours,the cycle will be cancelled.Tostop the cycle,turn the CycleSelectorto the

Off position.

About the Washer features.

The Fabric Softener Dispenser

The fabric softener dispenser automatically

releases liquid fabric softener at the proper time during the cycle.

Donot stop the washer during the first spin. This will cause the dispenser to empty too soon.

To use, follow these steps:

D Hake sure dispenserissecurely attached to. r_use only diluted liquid fabric softener.

Pour into dispenser, using amount recommended on package.

Never pour fabric softener directly on clothes. It may stain them.

NOTE:Do not pour bleach into FABRICSOFTENER dispenser.

r_Add water to dispenser until it reaches the

maximum fill line.

Do not pour anything into the agitator if the dispenser is removed.

r4-1Select FABRICSOFTENERbutton on control

panel for proper dispersion of the fabric softener.

Cleaning the Fabric Softener Dispenser

D Removethe dispenser from the top of the agitator. r_ Separate the dispenser cup from the cover by grasping the top and pushing down on the insideof

the cup with your fingers. Dispensercup will popfree from the cover.

Separate for cleaning

F_To cleanthe dispenser,soakboththe dispenser cup and the dispensercover inthefollowing solution:

[] ! USgallon (5.8liters)warm water

[] !/4 cup (60ml)heavy-duty liquid detergent [] ! cup (240ml)bleach

[_lf necessary,loosen buildup with a clean, soft cloth after soaking. Do not use a stiff brush;you may

roughen the surface of the dispenser.

D Rinseand reassemble dispenser.Placedispenser backon the agitator.

Liquid Bleach Funnel

Thewater fill dilutesliquid chlorine bleach asthe washer fillsfor the wash cycle. D Checkclothing care labelsfor special instructions.

r21 Heasure liquid bleach carefully,following instructions on the bottle.

[] Never pour undiluted liquid chlorine bleachdirectlyonto clothes or into the wash basket. [] Do not pour powdered bleachinto bleach funnel.

r31Before starting the washer, pour measured amount of bleach directly into bleach funnel. Avoid

splashing or over-filling dispenser. Ifyou prefer to use powdered bleach,add it into the wash basket with your detergent.

[] Do not mix chlorine bleachwith ammonia or acidssuchasvinegarand/or rust remover.Mixing can

produce a toxic gas which may causedeath.

NOTE: Do not pour bleach into FABRIC SOFTENER dispenser.

Loading and using the washer.

Always follow fabric manufacturer's care label when laundering.

Sorting Wash Loads

Sort by color (whites, lights,colors),soillevel,fabric type (sturdy cottons, easy care, delicates) and whether the

fabric produces lint (terry cloth, chenille) or collects lint (velveteen,corduroy).

- Fire Hazard

Never place items inthe washer that are dampened with gasoline or other flammable liquids. Nowasher can completely remove oil. Donot dry anything that has everhad any type of oil on it (including cooking oils). Doingso can result indeath, explosion,or fire.

Loading the Washer

Load dry items loosely, no higher than the top row of holes in the washer basket. When loading wet items,

make sure you set the load/water level high enough

to allow the items to move freely. Water level should

just cover the clothes. To add items after washer has

started, lift the lid and submerge additional items next to the agitator.

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[] Donot wrap long itemslikesheetsorpants aroundthe

agitator.

[] Do not wash fabrics containing flammable materials

(waxes,cleaning fluids,etc).

[] Agitation will not start with thelid up.

Pro ent

Add detergent and start the washer before adding clothes so that the detergent can work effectively.

Using too little or too much detergent is a common

cause of laundry problems.

Care and cleaning of the washer.

Wash Basket: Leavethe lid open after washing to allow

moisture to evaporate. If you want to clean the basket, use a clean soft cloth dampened with liquid detergent;

then rinse.(Donot useharsh or gritty cleaners.) Fill Hoses: GE recommends changing the hoses every

5 years. Exterior'. Immediately wipe off any spills. Wipe with

damp cloth.Try not to hit surface with sharp objects.

You can use less detergent if you have soft water, a smaller load or a lightly soiledload.

Moving and Storage: Ask the service technician to remove water from drain pump and hoses. See

the Installation Instructions packed with product for information on how to reinstall the shipping rod to

keep the tub stationary when moving the washer. For more information, visit GEAppliances.com or call 800.

GE.CARES(800.432.2737).

In Canada, visit GEAppliances.ca or call 800.561.3344.

Do not store the washer where it will be exposed to the weather.

Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be

below freezing.

About the Dryer control panel.

AWARNING!

To reduce the risk of fire, electric shock, or injury to persons, read the INPORTANT SAFETY INSTRUCTIONS before operating this appliance.

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away

from dryer.

DONOTdry anything that hasever had anythingflammable on it

(evenafter washing).

Failureto do socan result indeath,explosion,or fire.

Throughout this manual, features and appearance may vary from your model.

J U Less Dry

More Cool Down

off

Cool Down

Delicates

DRYER

Less Dry _

More Dry

No washer can completely remove oil.

Donot dry anything that has ever hadanytype of oilon it

(includingcooking oils).

Itemscontainingfoam, rubber,orplasticmustbedried ona

clotheslineor by usingan air drycycle.

Failureto follow these instructions canresultin death or fire.

Dewrinkle 20

DRYER CYCLES

Start

Fire Hazard

off

Timed Dry

Note: This appliance is designed so that the washer and dryer can be operated at the same time.

INPORTANT: Clean the lint filter each time you use the dryer

Fabric Care/Temperature

Cottons For regular to heavy cottons.

Delicates For delicates, synthetics and items labeled tumble dry low. EASYCare For synthetics, blends, delicates and items labeled permanent press.

Quick Fluff For fluffing items without heat. Use the Timed Dry cycle.

Drying Cycles

Cottons Forcottons and most linens. For most loads, select Optimum Dry.

Delicates Fordelicate items, special-care fabrics and knits. Easy Care Forwrinkle-free, permanent press and delicate items, and knits.

Timed Dry Set the Cycle Selector at the desired drying time.

Dewrinkle For removing wrinkles from items that are clean and dry or that are very lightly damp.

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Quick Fluff Forfreshening or fluffing up already dry clothing, fabrics, linens and pillows. Use with FluffNo

Automatic cycles determine fabric dryness and provide automatic sensored drying. The timer does not rotate during the

cycle until the thermostats sense that the clothes are dry, then the timer rotates automatically to Off. Select Less Dry if you want your clothes slightly damp at the end of the drying cycle. Select More Dry if you want them to feel drier. Timed cycles run for a selected time.

Timed Cycle

I Timed Dry I Formanual drying. The timer rotates during the entire cycle. 1

Heat. Provides 10 minutes of no heat tumbling.

B Start-Close the dryer door. Press Start. Opening the door during operation will stop the dryer. To

restart the dryer, close the door and select Start to complete the cycle.

Care and Cleaning of the Dryer.

The Exterior: Wipe or dust any spills or washing

compounds with a damp cloth. Dryer control panel and finishes may be damaged by some laundry

pretreatment soil and stain remover products. Apply these products away from the dryer. The fabric may then be washed and dried normally. Damage to your

dryer caused by these products isnot covered by your warranty.

The Lint Filter: Clean the lint filter before each use. Slide out the grid that covers the filter. Run your

fingers across the filter. A waxy buildup may form on the lint filter from using dryer-added fabric softener

sheets. To remove this buildup, wash the lint screen in warm, soapy water. Dry thoroughly and replace. Do

not operate the dryer without the lint filter and grid in place. Have a qualified technician vacuum the lint from

the dryer once a year.

Dryer Interior and Duct: The interior of the appliance and exhaust duct should be cleaned once a year by

qualified service personnel. The Exhaust Duct: Inspect and clean the exhaust

ducting at least once a year to prevent clogging. A partially clogged exhaust can lengthen the drying time.

Follow these steps:

1. Turn off electrical supply by disconnecting the plug from the wall socket.

2. Disconnect the duct from the dryer.

3. Vacuum the duct with the hose attachment and reconnect the duct.

The Exhaust Hood: Check with a mirror that the inside flaps of the hood move freely when operating. Hake

sure that there is no wildlife (birds, insects, etc.)nesting inside the duct or hood.

Model: GUD24 Model: GUD27

Clean lint from mesh

Clean lint

from mesh

Loading and using the Dryer. GEApp,onces.com

_ Venting the Dryer

Forthe best drying performance, the dryer needs to be properly vented.Thedryer will use more energy and run

longer if it is not vented to the specifications below.Carefully follow the detailson Exhaustingin the Installation

Instructions.

- Fire Hazard

This dryer MUST be exhausted to the outdoors.

Use only a" rigid metal ducting for the home exhaust duct. Use only a" rigid metal or UL-listed dryer transition duct to connect the dryer to the

home exhaust. DO NOT use a plastic vent.

DO NOT use a metal foil vent. DO NOT exhaust into a chimney, kitchen exhaust, gas vent, wall, ceiling, attic, crawl

space, or concealed space of a building.

DO NOT install a screen in or over the exhaust duct. DO NOT use duct longer than specified in the exhaust length table.

Failure to follow these instructions can result in death or fire.

Correct Venting

Incorrect Venting

Before you call for service...

Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit GEAppliances.com. In Canada, visit GEAppliances.cu. You may not need to call for service.

Water Possible Causes What to do

Measure your detergent carefully. Use lesssoap if you have soft water, a

Too many suds Too much detergent smaller load or a lightly soiled load.

Using too much Use lessdetergent. Use lesssoap if you have soft water, a smaller load or a detergent lightly soiled load.

Fill hoses or drain Hake sure hose connections are tight at faucets and rubber washers are hose is improperly installed.Hake sure endof drain hoseiscorrectly insertedin and secured to connected drain facility.

Water leaks Household drain may Check household plumbing. You may need to call a plumber.

Water temperature is turned off or ed to correct faucets. seems incorrect improperly connected

Water pumped Lid lifted or cycle was Reset cycle. out before cycle is put in pause for over complete 24 hours

Water won't drain or improperly Top of drain outlet should be lessthan 8 ft (2.5 m)above floor.

Washer pauses during This is normal The washer may pause during the spin cycle to remove soapy water more spin cycle efficiently.

Can hear but not see water at the end of This is normal

the cycle

be clogged Constant water Tighten hoses at the faucets and turn the water off after

pressure to the fill each use. hoses at the water Check condition of the fill hoses;they should be replaced source every 5 years.

Cooler water temperatures provide New laundry detergents have been formulated to work with cooler water

improved energy temperatures without affecting wash performance. efficiency

Woter supply Turn both hot and cold faucets fully on and make sure hoses are connect-

Water valve screens ore stopped up the machine. Reconnect the hoses and turn the water back on.

House water heater is Hake sure house water heater is delivering water at !20°F-!40°F (48°C- not set properly 60°0.

Drain hose is kinked Straighten drain hose and make sure washer is not sitting on it.

connected

Turn off the water source and remove the water connection hoses from the

upper back of the washer. Use a brush or toothpick to clean the screens in

The pump pleaves a little water in its intake and this isdiluted with clean

rinse water.

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Washer Operation What to do

Possible Causes Washer is unplugged

Water supply is turned off

Controls are not set

Make sure cord is plugged securely into a working outlet.

Turn both hot and cold faucets fully on. Check controls.

properly Lid is open--safety feature

Washer won't operate

spinning when lid is up Circuit breaker/fuse is

tripped/blown

Electronics need to be reset Start was not pressed

Lid magnet missing

prevents agitation and

Movement inside machine when shut

Shifting mechanism is dis- engaging the motor

off

Washer Performance What to do

Clothes too wet washing. Some fabrics will feel wetter when rinsed with cold water.

Possible Causes

Incorrect spin cycle selected

Incorrect use of fabric

Colored spots

softener

Dye transfer

Not enough detergent

Hard water

Grayed or yellowed 60oc). clothes Select load size to match clothes load.

Water is not hot enough

Washer is overloaded

Close lid and reset cycle, to the beginning if necessary.

Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet.

Unplug washer, wait 2 minutes, plug back in and press Start. PressStart.

Call for service. When the machine ismanually turned off, the shifter will

disengage the motor before completely shutting down.

If lid is raised before the motor isdisengaged, it will resume

when lid is closed.

Make sure the spin cycle selected matches the load you are

Check fabric softener package for instructions and follow directions for using dispenser.

Pretreat stain and rewash. Sort whites or lightly colored items from dark colors

Use more detergent (especially with larger loads). Besure to follow detergent manufacturer's directions.

Use awater conditioner like Calgon brand or install a water softener.

Make sure water heater is delivering water at !20°F-!40°F (48°C-

Lint or residue on clothes

Detergent is not dissolving

Dye transfer

Clothes are air or line dried

Incorrect sorting Washing too long

Detergent not dissolving

Overloading Incorrect use of fabric

softener

Add detergent as wash basket fills with water before you load clothes.

Sort clothes by color. Iffabric label states wash separately, unstable dyes may be indicated.

If you do not dry your clothes with a clothes dryer, your clothes may retain more lint.

Separate lint producers from lint collectors. Wash small loads for a shorter time than larger loads

Add detergent as wash basket fills with water, before you load clothes.

Try a liquid detergent. Use warmer water temperature. Load clothes no higher than the top row of holes in the washer

basket. Check fabric softener package for instructions and follow directions

for using dispenser.

Before you call for service...

Washer Performance Possible Causes What to do

Result of normal wear on

Pilling poly-cotton blends and

Snags, holes, tears, rips or excessive wear

Wrinkling

fuzzy fabrics process by washing garments inside out. Pins, snaps, hooks, sharp

buttons, belt buckles,

zippers and sharp objects

left in pockets

Undiluted chlorine bleach

Chemicals like hair bleach or dye, permanent wave

solution

Improper sorting

Overloading or incorrect Loadyour washer so clothes have enough room to move freely with water level water covering allof the clothes.

Incorrect wash and dry Match Cycle selection to the type of fabric you are washing cycles (especially for easy care loads).

Repeated washing in water that is too hot

While this is not caused by the washer, you can slow the pilling

Fasten snaps, hooks, buttons and zippers. Remove loose items like pins, objects in pockets and sharp buttons.

Turn knits (which snag easily)inside out. Check bleach package instructions for proper amount.

Never add undiluted bleach to wash or allow clothes to

come in contact with undiluted bleach.

Rinse items that may have chemicals on them before washing.

Avoid mixing heavy items (like work clothes) with light items (like

blouses).

Try a fabric softener.

Wash in warm or cold water.

Washer Soounds Possible Causes What to do "Metallic clicking" Shifter mechanism is The drive system will engage at the start of agitate and disengage

Back and forth

"swoash" or light Electric motor reversing Thismachine has a drive system that doesn't use gears.This sound is "clicking" sound during direction the motor rotating back and forth to agitate your laundry.

agitate

Quick short agitation Clothing redistribution At the end of agitate, the motor makes short agitation strokes to sounds at endof agitate redistribute the load.

"Click" when water Relay switch The relay makes a click sound when activated. The water level acti-

stops filling vates the relay and stops filling.

"Clicking" behind Can- Automatic Temperature Thisvalve mixes in cold and hot water. The "clicking" is the valve turn-

tral Panel during fill Control Valve ing on and off.

Water volume changes Automatic Temperature This valve mixes in cold and hot water. The sound changes when the

during fill Control Valve valves are turned on and off. Motor "whining up"

or "coasting down" in Motor ramping up/down The motor will speed up incrementally during the spin cycle. When spin during spin cycle spin iscomplete, it will coast until it stops.

"Humming" Water drain pump The drain pump will make a humming sound when pumping out wa-

"Gurgling" Water drain pump

engaging or disengaging when agitate is complete. This occurs multiple times during the wash.

ter after agitation stops and continue until spin is complete. When the pump starts drawing inair, It starts to gurgle. The washer

should then begin spinning and the sound will continue until it is done spinning.

GEAppliances.com

Dryer Problem Passible Causes

Dryer is unplugged

Dryer doesn't start

Fuse is blown/circuit breaker is tripped

Fuse is blown/circuit breaker is tripped; the dryer

Dryer doesn't heat

may tumble but not heat Gasservice is off

Dryer shakes or makes Some shaking/noise is noise normal. Dryer may be

sitting unevenly Improper use of fabric

softener

Greasy spots an Drying dirty items with clothes clean ones

Clothes were not completely clean

Lint filter is full Improper sorting

Static electricity can attract

Lint an clothes lint

What to do

Make sure the dryer plug is pushed completely into

the outlet. Check the house fuse/circuit breaker box and replace fuse or reset

breaker. Note: Host electric dryers use 2 fuses/breakers. Check the house fuse/circuit breaker box and replace both fuses or

reset both breakers. Your dryer may tumble if only one fuse is blown or one breaker tripped.

Make sure gas shutoff at dryer and main shutoff are fully open. Move dryer to an even floor space, or adjust leveling legs as neces-

sary until even.

Follow directions on fabric softener package. Useyour dryer to dry only clean items. Dirty items can stain clean

items and the dryer. Sometimes stains which cannot be seen when the clothes are wet

appear after drying. Use proper washing procedures before drying. Clean lint screen before each load.

Sort lint producers (likechenille) from lint collectors (likecorduroy). See suggestions in this section under STATIC.

Static occurs

Inconsistent drying times

Overloading Paper, tissue, etc. left in

pockets

No fabric softener was

used

Overdrying

Synthetics, permanent press and blends can cause

static

Type ofheat

Separate large loads into smaller ones.

Empty all pockets before laundering clothes.

Try a fabric softener.

Bounce®Fabric Conditioner Dryer Sheets have been approved for

use in all GEDryers when used in accordance with the manufac- turer's instructions.

Try a fabric softener. Adjust setting to Less Dry.

Try a fabric softener.

Automatic drying times will vary according to the type of heat used (electric, natural or LPgas), sizeof load, types of fabrics, wetness of

clothes and condition of exhaust ducts.

Before ou call for service...

Dryer Problem Possible Causes

Improper sorting Large loads of heavy fabrics

(like beach towels) Controls improperly set

Lint filter is full

Clothes take too long to dry

Clothes are wrinkled

Clothes shrink

Improper or obstructed ducting

Blown fuses or tripped cir- cuit breaker

Overloading/combining loads Do not put more than one washer load in the dryer at a time.

Underloading

Overdrying

Letting items sit in dryer after cycle ends Remove items when cycle ends and fold or hang immediately.

Overloading Some fabrics will naturally

shrink when washed. Oth- ers can be safely washed,

but will shrink in the dryer

What to do

Separate heavy items from lightweight items (generally, a well-sorted washer load is a well-sorted dryer load).

Large, heavy fabrics contain more moisture and take longer to dry.

Separate large, heavy fabrics into smaller loads to speed drying time.

Hatch control settings to the load you are drying.

Clean lint filter before every load. Check installation instructions for proper ducting/venting.

Hake sure ducting is clean, free of kinks and unobstructed.

Check to see if outside wall damper operates easily. Check the Installation Instructions to make sure the dryer venting is

correct.

Replace fuses or reset circuit breakers. Since most dryers

use 2 fuses/breakers, make sure both are operating.

If you are drying only one or two items, add a few items

to ensure proper tumbling. Select a shorter drying time.

Remove items while they still hold a slight amount of moisture. Select a Less Dry setting.

Separate large loads into smaller ones. To avoid shrinkage, follow garment care labels exactly.

Some items may be pressed back into shape after drying

If you are concerned about shrinkage in a particular item, do not machine wash or tumble dry it.

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