GTWN4950FWW
Table of contents
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GEAppHances.com
Safety Instructions
Operating Instructions
Care and Cleaning
of the Washer
Control Panel..........................................4
Control
Features
Loading and Using
the Washer
Troubleshooting Tips.
Consumer Support
Consumer Support...............................12
Warranty
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2,3
4-5
6, 7
8-10
11
Owner's Manual
7
7
Write the model and serial
number here:
Model #
Serial #
You can find them
under the lid of
the washer.
C\|
10
О
49-90455-1 08-12 GE
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
ik. \hJA QNIINIfnI l^or your safety, the information in this manual must be followed to minimize the risk of
^ VVr^lS / V / / V VJ • fi^Q or explosion, electric shock, or to prevent property damage, personal injury, or loss of
life.
WATER HEATER SAFETY____________________________
Under certain conditions, hydrogen gas may be produced in a water heater that has not been used
for two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning
on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance
which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape.
Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
PROPER INSTALLATION
This washer must be properly Installed and located In accordance with the Installation Instructions
before it is used. If you did not receive an Installation Instructions sheet, you can receive one by
visiting GEAppliances.com or by calling 800.GE.CARES (800.432.2737).
Install or store where it will not be exposed to
temperatures below freezing or exposed to the
weather, which could cause permanent damage and
invalidate the warranty.
GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be
replaced every 5 years to reduce the risk of hose failures
and water damage.
Properly ground washer to conform with all governing
codes and ordinances. Follow details in Installation
Instructions.
To ensure proper installation, run two Speed Wash
cycles BEFORE washing the first load.
This washer does not include water supply hoses.
GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase
are listed below. These hoses are manufactured and
tested to meet GE specifications.
YOUR LAUNDRYAREA
Keep the area underneath and around your
appliances free of combustible materials such as lint,
paper, rags, chemicals, etc.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24
hours a day or by phone at 800.626.2002 during normal
business hours.
Part Number
PM14X10002
OR
PM14X10005
WXlOXlOOll
WX7X1
Close supervision is necessary if this appliance is used
by or near children. Do not allow children to play on,
with or inside this or any other appliance.
Accessory
4 ft Rubber Water Supply Hoses
4 ft Braided Water Supply Hoses
Tide® Washing Machine Cleaner*
Washer Floor Tray
^ Tide® is a registered trademark of Procter & Gamble.
Use this
appliance
only for its
intended
purpose as
described in
this Owner's
Manual.
WHEN USING THE WASHER
Never reach into the washer while it is moving. Wait
until the machine has completely stopped before
opening the lid.
Do not mix chlorine bleach with ammonia or acids
such as vinegar and/or rust remover. Mixing different
chemicals can produce a toxic gas which may cause
death.
Do not wash or dry articles that hove been cleaned
in, washed in, soaked in or spotted with combustible
or explosive substances (such os wax, oil, point,
gasoline, degreosers, dry-cleaning solvents, kerosene,
etc.). These substances give off vapors that may
ignite or explode. Do not add these substances to the
wash water. Do not use or place these substances
around your washer or dryer during operation.
GEAppliances.com
I The laundry process can reduce the flame retardancy
of fabrics. To avoid such a result, carefully follow the
garment manufacturer's wash and core instructions.
I To minimize the possibility of electric shock, unplug
this appliance from the power supply or disconnect
the washer at the building's distribution panel by
removing the fuse or switching off the circuit breaker
before attempting any maintenance or cleaning.
Turning the Cycle Selector Knob to an off
NOTE:
position, or pressing PAUSE does NOT disconnect the
appliance from the power supply.
Never attempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled, or
has missing or broken ports, including a damaged
cord or plug.
WHEN NOT IN USE
I Turn off water faucets to minimize leakage if a break
or rupture should occur. Check the condition of the fill
hoses; GE recommends changing the hoses every 5
years.
I Before discarding a washer, or removing it from
service, remove the washer lid to prevent children
from hiding inside.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
¿r V INSTRUCTIONS
I Do not attempt to repair or replace any part of
this appliance unless specifically recommended in
this Owner's Manual, or in published user-repair
instructions that you understand and have the skills
to carry out.
I Do not tamper with the controls.
About the control panel—for models with START button.
step 4
• Add fabric softener (on
models with a fabric softener
dispenser): see page 6 for
details
' Add detergent. GE recommends
the use of High Efficiency ,
detergents in all Energy
Star-rated washers
TEMPERATURE OPTIONS
Controls
Signal
Select for an end of cycle signal.
Temperature
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer's care label or instructions
when laundering.
PerfecTemp senses the incoming water temperature and adjusts the fill water to obtain a more precise temperature range for
all wash temperatures except TAP COLD. For example, in a COLD wash selection, some warm water may be added to reach a
temperature needed to better dissolve detergents. Often, detergents are not completely dissolved in very cold water, especially
in cooler climates. During winter months, when the water entering your home is colder, or for locations with very cold water
year round, use the PerfecTemp COLD to help dissolve powdered detergents and to improve the cleaning of your clothes.
The TAP COLD feature turns the PerfecTemp feature on your washer off and uses your household tap water temperature
for a COLD wash. This can provide energy savings by reducing the amount of hot water used in your wash.
Options
Autosoak Option (on some models)
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle
automatically. On some models, this option is located on the Cycle Selector knob.
2nd Rinse Option (on some models)
When you use extra detergent or bleach to clean heavily soiled clothes, use the 2nd Rinse option to better remove additional
residues.
Extended Spin Option (on some models)
Use this option to extract more water from your clothes. Clothes will be drier when this option is selected and will dry more
quickly in your dryer.
Fabric Softener and Power Rinse
Set this option when adding fabric softener to the washer or to select the enhanced Power Rinse.
NOTE: Do not use fabric softener dispensing balls with this washer. They do not work correctly in high efficiency washers.
• Loosely add items around
infusor. Overloading may
negatively impact wash
performance. Adjust the load
size accordingly.
• Close lid
NOTE: Washer will not start to fill
with lid open.
Quick Start Guide
• Select wash options,
including Fabric
Softener option
' Select wash cycle
• Select OPTIONS
O O O O O
FILL SOAK WASH RINSE SPIN
Push START
START
O
STOP/PAUSE
GEAppliances.com
Status Indicator Lights
The Cycle Indicator Lights show what stage the washer is in. When the Selector knob is set to a new cycle, the Indicator
Lights will flash momentarily, showing what stages the cycle will go through. On models without an AUTO SOAK option, the
SOAK light will not light up.
0 0 0 0 0
SOAK WASH RINSE SPIN
FILL
Wash Cycle-Cycle Selector Knob
The wash cycle controls the length and intensity of the washing process. The knob can be turned in either direction. Turning
the Cycle Selector knob after starting a cycle will stop the washer and reset the cycle to the new selection. Press STARTto
begin the new cycle selection.
The chart below will help you match the wash cycle setting with your clothing.
WHITES For heavy to lightly soiled cottons, household linens, work and play clothes. This cycle provides the best overall
cleaning and should be used for most everyday items. Provides a regular wash and a high speed spin.
PREWASH For removing surface dirt from heavily soiled clothes. Make sure to follow with a regular wash cycle.
COLORS For non-colorfast cottons and blends or items that are labeled cold wash. Provides a regular wash with periods of
soak and a high speed spin.
PERMANENT PRESS For wrinkle-free and permanent press items and knits. Provides a regular wash with periods of
soak and a low speed spin.
DELICATES For lingerie and special-core fabrics with light soil. Provides on extra gentle wash and a low speed spin.
HAND WASH For items labeled hand washable with light soil. Provides on extra low speed spin.
SPEED WASH For small loads of lightly soiled items that are needed in a hurry. Provides a high speed spin.
DRAIN & SPIN OR SPIN ONLY For draining the tub and spinning water out of the clothes. Provides a high speed spin.
TOWELS & SHEETS Provides periods of agitation and soak tailored for washing towels and sheets. Provides a regular wash
and a high speed spin.
JEANS For washing medium to lightly soiledjeons. Provides a gentle wash and a high speed spin. (For heavily soiled work
jeans, use WHITES cycle.)
QUICK RINSE Rinses and spins non-soiled items where a rinse only is desired. Provides a high speed spin.
START
Press STARTto begin the cycle. Pressing START again will PAUSE the cycle and the Cycle indicator light will blink.
To continue the cycle, press START again or close the lid. If machine is paused more than 24 hours, the cycle will be
cancelled. To stop the cycle, hold the button for 3 seconds. If water remains in the machine, select the DRAIN & SPIN OR
SPIN ONLY cycle to drain tub and spin water out of the washer tub.
Raising the lid will stop agitation or spin action but does not pause the cycle.
This model has AUTOMATIC LOAD SENSING. This selection provides the correct amount of water suited to the size and type
of load placed in the unit.
- The washer will not fill with water during automatic load sensing if the lid is open. When the lid is closed the machine is
able to begin filling with water in order to sense the load size.
Note: This is a high efficiency washing machine with Infusor™ wash action. This system reguires less water while providing
effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an
lnfusor™-eguipped washer.
Liquid Bleach Funnel
The water fill dilutes liquid chlorine bleach as the washer fills for the wash cycle.
[Y| Check clothing core labels for special instructions.
j~^ Measure liquid bleach carefully, following instructions on the bottle.
■ Never pour undiluted liguid chlorine bleach directly onto clothes or into the wash basket.
■ Do not pour powdered bleach into bleach funnel.
Before starting the washer, pour measured amount of bleach directly into bleach funnel.
'—' Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the
wash basket with your detergent.
■ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust 5
remover. Mixing can produce a toxic gas which may cause death.
About washer features.
AUTO SOAK
+ EXTENDED SPIN AUTO
SOAK
Tab
The Fabric Softener Dispenser (on some models)
The fabric softener dispenser automatically releases liquid fabric softener at the proper time during
the cycle.
Do not stop the washer or raise the lid during the first spin. This will cause the dispenser to
empty too soon.
Never pour fabric softener directly on clothes. This may cause stains on your clothing.
To use, follow these steps:
1^ Lift the tab on the fabric softener dispenser
^ top.
Measure out fabric softener into the cap
— and pour the softener into the dispenser
top. The fabric softener will drain into the
receiving cup inside the dispenser. Use only
OFF
"Ultra" or concentrated fabric softeners.
[Y] Push down on the tab to close the
dispenser top. Make sure the tab is pushed
down fully and snaps shut.
m Select FABRIC SOFTENER from OPTIONS
— on the control panel.
NOTE: Overfilling the dispenser will cause fabric
softener to drain out of the holes in the side of
the infusor when filling. Do not overfill.
NOTE: Do not use fabric softener dispensing
balls with this washer. They do not work
correctly in high efficiency washers.
Turning
Tabs
Turning
Tabs
Cleaning the Fabric Softener Dispenser (on some models)
The Fabric Softener Dispenser is self cleaning. This dispenser should not require regular cleaning
like standard fabric softener dispensers. Wipe down exterior surfaces of the dispenser as needed. If
cleaning of the internal dispenser components is needed, follow these steps after the wash cycle is
complete:
[YÌ Lift the dispenser top tab and turn the top
counterclockwise using the 2 turning tabs
shown. Lift the dispenser out of the
Infusor™.
Clean out any buildup from inside the
Infusor™ with a soft cloth or toothbrush.
Ensure the three rectangular holes in the
bottom that allow the fabric softener to
drain are not blocked.
Gently pull the cap away from the
'—' dispenser cup to separate.
m Wipe surfaces with a soft cloth or soak the
'—' parts in a solution of 1 gallon warm water,
1/4 cup liquid detergent and 1 cup bleach.
Ensure the small hole in the top surface of
the cap and its associated tube are not
obstructed.
Reassemble the dispenser cup and cap by
— snapping them together.
[~^ Place the dispenser assembly into the
Infusor™. Turn the top clockwise using the 2
turning tabs shown. Push down on the tab
to close the dispenser top. Make sure the
tab is pushed down fully and snaps shut.
l.oading and using the washer.
Always follow fabric manufacturer's core label when laundering.
Sorting Wash Loads
GEAppliances.com
Sort by color (whites, lights, colors), soil level,
fabric type (sturdy cottons, easy care, délicates)
n
and whether the fabric produces lint (terry cloth,
chenille) or collects lint (velveteen, corduroy).
Proper Use of Detergent
Add detergent and fabric softener before adding items
so that the detergent can work effectively. Using too
little or too much detergent is a common cause of
laundry problems.
Use less detergent if you have soft water, a smaller load
or a lightly soiled load.
For spots, apply pre-treatment to items as recommended
on the product label. Application should be made in
the basket to prevent overspray which may cause the
coloring on the lid or graphics to fade.
GE recommends the use of High Efficiency (
detergents in all Energy Star rated washers.
HE detergents are formulated to work with low water
wash and rinse systems. HE detergents reduce the
oversudsing problems commonly associated with
regular detergents.
When using high efficiency or concentrated detergents,
consult the product label to determine amount required
for optimum performance. Excessive detergent will
negatively impact wash performance.
Loading the Washer
Load dry items loosely in the washer basket. For best
results, load items evenly and loosely around the
outside of the basket. To add items after washer has
started, lift the lid and submerge additional items
around the outside of the basket.
Do not place large items such as sheets, blankets
and towels across the Infusor™. Load them around
the outside of the basket.
Do not wash fabrics containing flammable materials
(waxes, cleaning fluids, etc.).
Washer will not agitate or spin with the lid up,
however the timer will continue to run.
Care and cleaning of the washer.
Wash Basket: Leave the lid open after washing to allow
moisture to evaporate. If you want to clean the basket,
use a clean, soft cloth dampened with liquid detergent;
then rinse. (Do not use harsh or gritty cleaners.)
Fill Hoses: GE recommends changing the hoses every
5 years.
Exterior: Immediately wipe off any spills. Wipe with
damp cloth. Try not to hit surface with sharp objects.
Interior: The occasional use of a cycle that contains
bleach will keep the inside of the washer clean.
Moving and Storage: Ask the service technician to
remove water from drain pump and hoses. Seethe
Installation Instructions packed with product for
information on howto reinstall the shipping rod to
keep the tub stationary when moving the washer. For
more information, visit GEAppliances.com or call 800.
Gf.CARfS(800.432.2737). Do not store the washer
where it will be exposed to the weather.
Long Vacations: Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will be
below freezing.
Before you call for service^
Troubleshooting Tips
Save time and moneyl Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
WATER Possible Causes What To Do
Water level seems low This is normal • Water may not cover the top level of the clothes.
This is normal for this high efficiency washer.
Water fills and drains
at the same time
Too many suds Too much detergent • Measure your detergent carefully. Use less soap if you have
Water leaks Using too much detergent
Water temperature
seems incorrect
Water pumped out before
cycle is complete
Water won't drain Drain hose is kinked or
Washer pauses during
wash cycle
Washer pauses during
spin cycle
Washer does not fill This is normal • The lid must be closed for washer to fill or operate.
when lid is open
8
Drain stand pipe is too low • The drain stand pipe must be above 30".
soft water, a smaller load or a lightly soiled load.
Type of detergent • Switch to detergent.
Soft water • Try less detergent.
• Use less detergent. Use less soap if you have soft water,
in washer
a smaller load or a lightly soiled load.
Type of detergent • Switch to detergent.
Fill hoses or drain hose is
improperly connected
Household drain may
be clogged
• Make sure hose connections are tight at faucets and
rubber washers are installed. Moke sure end of drain hose
is correctly inserted in and secured to drain facility.
• Check household plumbing. You may need to call
a plumber.
Drain hose is loose • Make sure drain hose is fully seated in bock of washer and
that the two retaining screws ore fully seated.
Drain hose rubs on wall • Moke sure drain hose does not moke contact with the wall.
May cause excessive wear on the hose.
Constant water pressure
to the fill hoses at the
water source
Cooler water temperatures
provide improved energy
efficiency
Water supply is turned off
or improperly connected
Water valve screens are
stopped up
Cool/Cold Water when
selecting Hot
House water heater is
not set properly
Lid lifted or cycle was put in
• Tighten hoses at the faucets and turn the water off after each use.
• Check condition of the fill hoses; they should be replaced
every 5 years.
• New laundry detergents hove been formulated to work
with cooler water temperatures without affecting wash
performance.
• Turn both hot and cold faucets fully on and moke sure
hoses ore connected to correct faucets.
• Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
• This is normal. PerfecTemp senses water temperature and
optimizes for best results. Cold water is added periodocally
when hot is selected.
• Make sure house water heater is delivering water at
120°F-140°F(48°C-60°C).
• Reset cycle.
pause for over 24 hours
• Straighten drain hose and moke sure washer is not sitting on it.
improperly connected
The PREWASH Cycle
was chosen
• Top of drain outlet should be less than 6 ft (1.8 m)
above floor.
• This is normal. The washer alternates between agitate and
soak during these cycles to get your clothes cleaner with
less wear.
This is normal • The washer may pause during the spin cycle to remove
soapy water more efficiently.
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