GE GTWN4950F0WW, GTWN4950D1WS, GTWN4950D0WS Owner’s Manual

GEAppliances.com

Safety Instructions .......... 2,s

Operating Instructions

Careand Cleaning

of the Washer...................... 7

Control Panel ...................... 4

Control .......................... 4-5

Features ......................... 6, 7

Loading and Using

the Washer ........................ 7

Troubleshooting Tips ....... 8-10

Consumer Support

Consumer Support ................ 12

Warranty.......................... 11

Write the model and serial

number here:
Model #
Serial #

You can find them
under the lid of

the washer.

49-90433-1 08-12 GE

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

A WARNING!

WATER HEATERSAFETY

Under certain conditions, hydrogen gas may be produced in a water heater that has not been used
for two weeks or more. Hydrogen gas can be explosive under these circumstances.

If the hot water has not been usedfor two weeks or more, prevent the possibility of damage or injury by turning
on all hot water faucets andallowing them to run for several minutes. Dothisbefore using any electrical appliance

which isconnected to the hot water system.Thissimple procedure will allow any built-up hydrogen gas to escape.
Sincethe gas is flammable, do not smoke or usean open flame or appliance during this process.

PROPERINSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions
before it is used. If you did not receive an Installation Instructions sheet, you can receive one by
visiting GEAppliances.com or by calling 800.GE.CARES (800.452.2737).

[] Installor store where it will not be exposed to GEstrongly recommends the use of new water supply

temperatures below freezing or exposedto the hoses. Hosesdegrade over time and need to be
weather, which could cause permanent damage and replaced every 5years to reduce the riskof hosefailures

invalidate the warranty, and water damage.

[]

Properlyground washer to conform with all governing
codes and ordinances. Followdetails in Installation

Instructions.

[]

Toensure proper installation, run two SpeedWash

cycles BEFOREwashing the first load.

[] Thiswasher does not includewater supply hoses.

GEstrongly recommends the use offactory specified
parts.A list of factory hosesavailable for purchase

are listed below. These hosesare manufactured and

tested to meet GEspecifications.

fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of
life.

Parts and Accessories

Order on-line at GEApplianceparts.com today, 24
hours a day or by phone at 800.626.2002during normal

businesshours.

Part Number

PH!4X!0002

OR

PH!4X!0005

WXIOXIO011

Accessory

4 ft RubberWater SupplyHoses

4 ft BraidedWater Supply Hoses
Tide®Washing Machine Cleaner*

YOURLAUNDRYAREA

[] Keepthe area underneath and around your

appliances free of combustible materials such as lint,
paper,rags, chemicals, etc.

* Tide@is a registered trademark of Procter & Gamble.

WX7X1 Washer FloorTray

[] Closesupervision isnecessaryifthis appliance is used

by or nearchildren. Donot allow children to playon,
with or insidethis or any other appliance.

WHEN USING THE WASHER

GEAppliances.com

Use this
appliance

only for its
intended

purpose as

described in
this Owner's
Manual

[] Never reach into the washer while it is moving. Wait

until the machine has completely stopped before
opening the lid.

[]

Do not mix chlorine bleach with ammonia or acids
such asvinegar and/or rust remover. Mixing different

chemicals can produce a toxic gaswhich may cause
death.

[]

Donot wash ordry articlesthat have been cleaned
in,washed in, soaked in or spotted with combustible

or explosivesubstances (such aswax, oil,paint,
gasoline,degreasers,dry-cleaning solvents, kerosene,

etc.).Thesesubstances give off vaporsthat may
ignite or explode. Donot add these substances to the
wash water. Do not use or place these substances

around your washer or dryer during operation.

WHEN NOT IN USE

[] Turnoff water faucets to minimize leakage if a break

or rupture should occur. Check the condition of the fill
hoses;GErecommends changing the hosesevery 5

years.

[] Beforediscarding a washer, or removing it from

service,remove the washer lid to prevent children
from hiding inside.

[] Thelaundry process can reducethe flame retardancy

of fabrics. To avoid such a result,carefully follow the
garment manufacturer's wash and care instructions.

[]

Tominimize the possibilityof electric shock,unplug
this appliance from the power supply ordisconnect
the washer at the building's distribution panel by

removing the fuse or switching off the circuit breaker
before attempting any maintenance or cleaning.

NOTE:Turningthe CycleSelectorKnob to an off
position,or pressing PAUSEdoesNOTdisconnect the

appliance from the power supply.

[]

Neverattempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled,or
has missing or broken parts,including a damaged

cord orplug.

[] Donot attempt to repamor replace any part of

this appliance unlessspecificallyrecommended in
this Owner's Manual, or in published user-repair

instructions that you understand and have the skills
to carryout.

[] Donot tamper with the controls.

READAND FOLLOWTHISSAFETYINFORMATIONCAREFULLY.

VETHESEINSTRUCTIONS

About the control panel-for models with STARTbutton.

7

• Add fabric softener (on
models with a fabric softener

dispenser}; see page 6 for
details

• Add detergent. GErecommends
the use of High Efficiency

detergents in ell Energy
Star-rated washers

SIGNAL TEMPERATURE OPTIONS

Step 2

• Loosely add items around
infusor. Overloading may
neggtively impact wash
performance. Adjust the load
size accordingly.

• Close lid

NOTE:Washer will not start to fill

with lid open ....

Quick Start Guide

. Select wash options,

including Fabric

Softener option

, Select wash cycle

• Select OPTIONS

FILL SOAK WASH RINSE SPmN

0 0 0 0 0

Step 4

, Push START

START

0

STOP/PAUSE

m m m

Controls

B Signal

Selectfor anend of cyclesignal.

Temperature

Selectthe water temperature for the wash and rinsecycles.Alwaysfollow fabric manufacturer's care label or instructions
when laundering.

PeffecTempsensesthe incomingwater temperatureand adjuststhe fill water to obtain a more precisetemperature rangefor
allwash temperatures exceptTAPCOLO.Forexample,in a COLDwashselection,somewarm water may be addedto reacha

temperature neededto better dissolvedetergents.Often,detergentsarenotcompletely dissolvedinverycoldwater, especially
in coolerclimates.During winter months,when the water entering your home iscolder, or for locationswith verycold water

year round, usethe PerfecTempCOLDto help dissolvepowdered detergents and to improve the cleaning of your clothes.

TheTAPCOLDfeature turns the PerfecTempfeature on your washer off and usesyour householdtap water temperature
for a COLDwash. Thiscan provide energy savingsby reducing the amount of hot water used in your wash.

_ Options

Autosoak Option (on some models)

Thisoption beginswith abrief agitation, soaksfor a specifiedperiod of time, then movesthrough the restof the cycle
automatically. On some models, this option is located on the CycleSelectorknob.

2nd Rinse Option (on some models)

When you use extra detergent or bleach to clean heavily soiledclothes,usethe 2nd Rinseoption to better removeadditional
residues.

Extended Spin Option (on some models)
Usethis option to extract more water from your clothes. Clotheswill bedrierwhen this option isselected and will dry more

quickly in your dryer.

Fabric Softener and Power Rinse
Set this option when adding fabric softener to the washer or to select the enhanced Power Rinse.

NOTE:Do not use fabric softener dispensing balls with this washer. They do not work correctly in high efficiency washers.

GEAppliances.com

Status Indicator Lights

TheCycleIndicator Lightsshowwhat stage the washer isin.When the Selectorknob isset to a new cycle,the Indicator

Lightswill flush momentarily, showing what stages the cycle will go through. On models without an AUTOSOAKoption, the

SOAKlight will not light up.

FmLL SOAK WASH RHSE SI_mN

0 0 0 O0 j

Wash Cycle--Cycle Selector Knob

Thewash cycle controls the length and intensity of the washing process.Theknob can beturned in either direction. Turning
the CycleSelector knob after starting a cycle will stop the washer and resetthe cycle to the new selection. PressSTARTto

begin the new cycleselection.

Thechart below will help you match the wash cycle setting with your clothing.

WHITES Forheavyto lightly soiled cottons, household linens,work and play clothes.Thiscycleprovidesthe best overall

cleaningand shouldbe used for most everydayitems.Providesu regular wash and u high speedspin.
PREWASHForremoving surface dirt from heavily soiled clothes. Makesure to follow with a regular wash cycle.
COLORSFornon-colorfast cottons and blends or items that are labeled cold wash. Providesa regular wash with periods of

soak and a high speedspin.
PERMANENTPRESS Forwrinkle-free and permanent press items and knits. Provides a regular wash with periods of

soak and a low speed spin.
DELICATESForlingerieand special-care fabricswith lightsoil. Providesan extra gentle wash and ulow speedspin.
HAND WASH For items labeledhand washable with light soil.Providesan extra lowspeedspin.
SPEEDWASH Forsmall loadsof lightly soiled itemsthat are neededin u hurry. Providesu high speedspin.
DRAIN&SPINORSPINONLY Fordrainingthe tub and spinningwater out ofthe clothes.Providesa highspeedspin.

TOWELS& SHEETSProvidesperiodsof agitation and soaktailored for washing towels and sheets. Providesa regularwash

and a high speedspin.
JEANS Forwashing medium to lightly soiled jeans. Providesugentlewash andu high speed spin.(Forheavily soiled work

jeans, use WHITES cycle.)

QUICKRINSE Rinsesand spins non-soiled items where a rinse only isdesired. Providesa high speed spin.

_ START

PressSTARTto begin the cycle. PressingSTARTagain will PAUSEthe cycle and the Cycleindicator light will blink.

Tocontinue the cycle,press STARTagain or close the lid.If machine ispaused more than 24hours,the cyclewill be
cancelled.To stop the cycle, hold the button for 5 seconds. Ifwater remains inthe machine,select the DRAIN& SPINOR
SPINONLYcycle to draintub and spin water out of the washer tub.

Raisingthe lidwill stop agitation or spin action but does not pausethe cycle.

This model has AUTONATIC LOAD SENSING.This selection provides the correct amount of water suited to the size and type
of load placed in the unit.

- The washer will not fill with water during automatic load sensing if the lid isopen. When the lid is closed the machine is
able to begin filling with water in order to sense the load size.

Note: This is a high efficiency washing machine with InfusorTM wash action. This system requires less water while providing
effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an
InfusorTM-equippedwasher.

Thewater filldilutes liquidchlorine bleach as the washer fills for the wash cycle.

[!] Check clothing care labelsfor special instructions.

Liquid Bleach Funnel

j_-I ivleasureliquid bleach carefully, following instructions on the bottle.

[] Neverpour undiluted liquid chlorine bleachdirectlyonto clothesor into the wash basket.

[] Do not pour powdered bleachinto bleach funnel.

F_l Beforestarting the washer, pour measured amount of bleach directly into bleachfunnel.

Avoid splashing or over-fillingdispenser.If you prefer to usepowdered bleach, add it into the
wash basketwith your detergent.

[] Do not mix chlorinebleach with ammonia or acidssuch as vinegarand/or rust 5

remover.Mixingcan produce a toxic gas which may causedeath.

About washer features.

The Fabric Softener Dispenser Ion some models)
Thefabric softener dispenser automatically releasesliquid fabric softener at the proper timeduring

the cycle.

Do not stop the washer or raise the lid during the first spin. This will cause the dispenser to
empty too soon.

Never pour fabric softener directly on clothes. This may cause stains on your clothing.

To use, follow these steps:

3 \

./

/

/4 OPTIONS

OFF

Zn_ setwl,er,a_dk,g

RINS_ FA_RICSOFTENE_

SPIAQIFTENER_ + 2r,dRNSE&EX!ENbEDSPN

_×T FA_RICSOFTENE_

+ E×!ENOEOSP_ AUTO + 2r_dRNSE

SOA_

Turning

Tabs

Liftthe tab onthe fabric softener dispenser

top.
Measureout fabric softener into the cap

and pour the softener intothe dispenser
top. Thefabric softener will drain intothe

receiving cup insidethe dispenser.Useonly
"Ultra" or concentrated fabric softeners.

Pushdown on the tab to closethe

%

dispenser top. Makesure the tab ispushed
down fullyand snaps shut.

F_ SelectFABRICSOFTENERfrom OPTIONS

on the control panel.

Cleaning the Fabric Softener Dispenser fan some models)

TheFabricSoftenerDispenserisselfcleaning.Thisdispenser should not require regular cleaning
likestandard fabric softener dispensers.Wipe down exterior surfaces of the dispenser as needed. If
cleaning of the internal dispenser components is needed,follow these steps after the wash cycle is

complete:

Liftthe dispensertop tab and turn the top

E1

counterclockwise usingthe 2 turning tabs
shown. Lift the dispenser out of the

Infusor TM.

Cleanout any buildup from insidethe

El

InfusorTM with a soft cloth or toothbrush.
Ensurethe three rectangular holes in the

bottom that allow the fabric softener to
drain are not blocked.

NOTE:Overfillingthe dispenser will cause fabric
softener to drain out of the holesinthe side of

the infusorwhen filling. Do not overfill.

NOTE:Do not use fabric softener dispensing
balls with this washer. They do not work

correctly in high efficiencywashers.

J_] Placethe dispenser assembly into the

InfusorTM. Turn the top clockwise usingthe 2

turning tabs shown. Push down on the tab
to close the dispensertop. Make surethe

tab ispushed down fullyand snaps shut.

Turning

Gently pull the cap away from the

B]

dispenser cup to separate.
Wipe surfaces with a soft cloth or soak the

@

parts in a solution of i gallon warm water,

1/4 cup liquid detergent and i cup bleach.
Ensurethe small hole in the top surface of

the cap and its associated tube are not
obstructed.

Reassemblethe dispensercup and cap by

gl

snapping them together.

Loading and using the washer. GEAppliances.com

Always follow fabric manufacturer's care label when laundering.

So !og wo Loads

Sort by color (whites,lights,colors),soillevel,
fabric type (sturdy cottons, easy care, delicates)

and whether the fabric produces lint (terry cloth,
chenille)or collects lint (velveteen,corduroy).

ProperUseofDetergent

Add detergent and fabric softener before adding items
sothat the detergent can work effectively. Usingtoo

little or too much detergent is a common causeof
laundry problems.

Uselessdetergent if you have soft water, a smaller load

or a lightlysoiledload.

Forspots,apply pre-treatment to itemsasrecommended

on the product label. Application shouldbemade in
the basket to prevent overspray which may causethe

coloringon the lidor graphicsto fade.

GErecommends the useof High Efficiency
detergents in allEnergyStarrated washers.
HEdetergents are formulated to work with low water

wash and rinse systems.HEdetergents reducethe

oversudsing problems commonly associatedwith
regular detergents.

When using high efficiency or concentrated detergents,

consult the product label to determine amount required

for optimum performance. Excessivedetergent will

negatively impact wash performance.

ff__ Loaddry items loosely inthe washer basket. For best

LoadingtheWasher

started, lift the lid and submerge additional items
around the outside of the basket.

Care and cleaning of the washer.

Wash Basket: Leavethe lid open after washing to allow
moisture to evaporate. Ifyou want to cleanthe basket,
usea clean, soft cloth dampened with liquid detergent;

then rinse.(Do not use harsh or gritty cleaners.)
Fill Hoses: GErecommends changing the hosesevery

5years.

Exterion Immediately wipe off any spills.Wipe with
damp cloth. Try not to hit surface with sharp objects.

Interior:Theoccasional use of a cycle that contains

bleachwill keepthe inside of the washer clean.

I Do not place large items such as sheets, blankets

and towels acrossthe InfusorTM. Loadthem around

the outsideof the basket.

I Do not wash fabrics containing flammable materials

(waxes,cleaning fluids, etc.).

I Washer will not agitate or spinwith the lid up,

however the timer will continue to run.

Moving and Storage: Askthe servicetechnician to
remove water from drain pump and hoses.Seethe

Installation Instructions packed with product for
information on how to reinstall the shipping rod to
keepthe tub stationary when moving the washer. For
more information, visit 6EAppliances.com or call 800.

6E.CARES(800.432.2737).Do not store the washer
where itwill be exposed to the weather.

Long Vacations: Besure water supply is shut off at
faucets. Drain all water from hosesifweather will be

below freezing.

Before you call for service...

_ roubleshooting Tips

WATER Possible Causes What To Do

Water level seems low

Water fills and drains

at the same time
Too many suds

Water leaks

Water temperature Coolerwater temperatures . New laundry detergents have been formulated to work

seems incorrect provide improved energy with cooler water temperatures without affecting wash

Water pumped out before Lid lifted or cycle was put in . Resetcycle.

cycle is complete pause for over 24 hours

Water won't drain Drain hose is kinked or . Straighten drain hoseand make surewasher is not sitting on it.

Washer pauses during The PREWASHCycle . Thisis normal.The washer alternates between agitate and

wash cycle was chosen soak during these cycles to getyour clothes cleaner with

Washer pauses during This is normal . Thewasher may pause during the spin cycleto remove

spin cycle soapy water more efficiently.

Washer does not fill This is normal . Thelidmust be closed for washer to fill or operate.

when lid is open

8

Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.

This is normal

Drain stand pipe istoo low

Too much detergent

Type of detergent • Switchto HE_ detergent.
Soft water . Trylessdetergent.

Using too much detergent . Uselessdetergent. Uselesssoap ifyou have soft water,
in washer a smaller load or a lightly soiled load.

Type of detergent • Switchto HE_ detergent.
Fill hoses or drain hose is . Makesure hoseconnections are tight at faucets and

improperly connected rubber washers are installed. Make sureend of drain hose

Household drain may . Checkhousehold plumbing. You may need to call
be clogged u plumber.

Drain hose is loose . Makesure drain hose isfully seated in buck of washer and

Drain hose rubs on wall . Makesure drain hose does not make contact with the wall.

Constant water pressure . Tightenhosesat the faucets and turn the water off after each use.
to the fill hoses at the . Checkcondition of the fill hoses;they should be replaced

water source every 5 years.

efficiency performance.
Water supply is turned off . Turn both hot and coldfaucets fully on and make sure

or improperly connected hoses are connected to correct faucets.
Water valve screens are . Turnoff the water sourceand remove the water connection

stopped up hoses from the upper buck of the washer. Usea brush or

Cool/Cold Water when . Thisis normal. PerfecTempsenses water temperature and
selecting Hot optimizes for best results.Coldwater isadded periodocally

House water heater is . Make sure housewater heater isdeliveringwater at
not set properly 120%-140% (z_8°C-60°C).

improperly connected . Topof drain outlet should be lessthan 6 ft (1.8m)

. Water may not cover the top levelof the clothes.

Thisis normal for this highefficiency washer.

. Thedrain stand pipe must be above 30".

. Measureyour detergent carefully. Uselesssoap ifyou have

soft water, a smaller load or alightly soiledload.

iscorrectly insertedinand secured to drainfacility.

that the two retaining screws are fully seated.

May cause excessivewear onthe hose.

toothpick to clean the screens inthe machine. Reconnect
the hosesand turn the water back on.

when hot isselected.

above floor.

lesswear.