GE GTWN4250D2WS, GTWN4250D1WS, GTWN4250D0WS, GHWN4250D2WW, GHWN4250D1WW Owner’s Manual

GEAppliances.com

Safety Instructions .......... 2,s

Operating Instructions

Careand Cleaning

of the Washer...................... 8

Control Panel ...................... 4

ControlSettings ................. 4-5

Features ........................... 6

Loading and Using

the Washer ........................ 7

Troubleshooting Tips ..... to-t2

Consumer Support

Consumer Support ................ 16

Warranty .......................... 15

Printed in the United States

Write the model and serial
number here:

Serial #

You can find them

Model #
under the lid of

the washer.

49-90528 11-14 GE

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

m

Thisisthe safety alert symbol. Thissymbol alerts to potential hazards that can kill or hurt and others.All safety
messageswill follow the safety alert symbol and the word "DANGER","WARNING",or "CAUTION".Thesewords are defined as:

Indicates a hazardous situation which, if not avoided,will result in death or serious inJury.
Indicates a hazardous situation which, if not avoided,could result in death or serious inJury.

you you you

_ Indicates hazardous situation which, if not avoided,could result in minor moderate

a or

inJury.

IMPORTANT SAFETYINSTRUCTIONS

To reduce the risk of death, fire, explosion,electric shock,or injury to persons when usingyour appliance,
follow basic precautions, including the following:

[] Readall instructionsbefore usingtheappliance.
[] DONOTwash or dry articles that have been previously cleaned in,washed in,soaked in or spotted with gasoline, dry-

cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

[] DONOTadd gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These

substances give off vapors that could ignite or explode.

[] Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks

or more. HYDROGENGAS ISEXPLOSIVE.If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. Thiswill release

any accumulated hydrogen gas. As the gas is flammable, DO NOTsmoke or use an open flame during this time.

[] DONOTallow children to play on or in this appliance. Close supervision of children is necessary when this appliance is

used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.

[] DONOTreach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
[] DONOTinstall or store this appliance where it will be exposed to the weather.

[] DONOTtamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically

recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.

[] Keepthe area around your appliance clean and dry to reducethe possibility of slipping.
[] DONOToperate this appliance if it isdamaged, malfunctioning, partially disassembled, or has missing or broken parts

including a damaged cord or plug.

[] Unplug the appliance or turn off the circuit breaker before servicing. Pressingthe Power button DOESNOTdisconnect power.
[] See "Electrical Requirements" located in the Installation Instructions for grounding instructions.

SAVETHESE INSTRUCTIONS

GEAppliances.com

PROPERINSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions, you can receive one by visiting GEAppliences.com or by calling

800.GE.CARES(800.432.2737).

[] Ensurethat the hot water hose is connected to the "H"

(internalred screened)valve and the cold water hose is
connected to the "C"(internal blue screened)valve.

[]

Installor storewhere it will not be exposed to

temperatures below freezing or exposedto the weather,
which could cause permanent damage and invalidate the

warranty.

[]

Properlyground washer to conform with all
governing codesand ordinances. Follow details

in Installation Instructions.

[] Toensure proper installation,run two small loadsize

Speed Wash cycles BEFOREwashing the first load.

[] This washer does not include water supply hoses.

GEstrongly recommends the useof factory specified
parts.A list of factory hoses available for purchase are

listed below. Thesehosesare manufactured and tested to
meet GEspecifications.

GEstrongly recommends the useof new water supply
hoses.Hosesdegrade over time and need to bereplaced

every 5 years to reduce the risk of hosefailures and water
damage.

Partsand Accessories

Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002during normal business

hours.

Part Number

PM!4X!O002

Or

PM!4X!O005

Accessory

4 ft RubberWater Supply Hoses

4 ft BraidedMetalWater Supply Hoses

:;>_WHEN NOT IN USE

[] Turn off water faucets to minimize leakage ifa break or

rupture should occur.Checkthe condition ofthe fill hoses;
GErecommends changing the hosesevery 5 years.

SAVETHESE INSTRUCTIONS

About the control panel-for models with STARTbutton.

Step 4

!

Step

• Add fabric softener Ion
models with a fabric

softener dispenser}; see
page 6 for details.

, Add detergent. GE

recommends the use
of High Efficiency

detergents in your
energy efficient washer.

LOAD SIZE

OR SIGNAL

Controls

. Add items.

. Close lid.

NOTE:Washer will not

start to fill with lid open
on Auto Load sensing
settings (on some

models).

TEMPERATURE OPTIONS

. Select load size and

other wash options,
including Fabric
Softener option.

• Select wash cycle.
o Select OPTIONS.

O O

FILL SOAK

o Push START

0 0 0

WASH RINSE SPIN

START

0

STOP/PAUSE

B LoadSize(onsome models)

LARGE

AUTOMATICLOAD

SENSINGequipped

models

_ Signa! (on some models)

[] Add_ detergentto the bottomofthe basketandfabricsoftenertothedispenserpriortoloadingclothes.
[] Looselyload items in the washer basket.Overloading may negatively impact wash performance.

Adjust the load sizeaccordingly.

[] Makethe loadselection:

AUTOMATICLOADSENSING(Onsome models)

- Forconvenience,bestperformanceandoptimalefficiency,selectAUTOMATICLOADSENSINGonmodelsthatare
soequipped.Thisselectionautomaticallyprovidesthecorrectamountofwatersuitedtothesizeandtypeof load
placedinthe unit.

- tfyou preferto manuallyselectthewaterlevel,selectSMALLthroughSUPER.WhileAUTOMATICLOADSENSINGis
bestformost loadsandgeneralwashing,youmaywant to manuallyselecttheloadsizeforspecialtyitemssuch
asbulky,lightweightcomfortersorpillows,whereyou wantto ensurea largerwaterlevelisapplied.Manualload
sizeselectionsshouldbemadefor wet itemsplacedinthewasher,suchassoakedtowelsorgarments.

- Thewasher will not fill with water when automatic load sensing isselected ifthe lid is opened.
When the lid isclosedthe machine isable to beginfilling with water in order to sense the load size.

NOTE:Thisisa high-efficiencywashingmachine.Thissystemrequireslesswaterwhile providingeffectivecleaning
action.Youmay noticethatthe waterlevelislowerthanonyourpreviouswasher.Thisisnormal.

or

[] Selectfor an end of cyclesignal.

GEAppliances.com

Temperature

Selectthewatertemperatureforthewashandrinsecycles.Alwaysfollowfabricmanufacturer'scarelabelor instructionswhenlaundering.
PeffecTempsensesthe incomingwatertemperatureand adJuststhefillwaterto obtaina moreprecisetemperaturerangeforallwash

temperaturesexceptTAPCOLD.Forexample,ina COLDwashselection,somewarmwatermaybeaddedto reachatemperature

neededto betterdissolvedetergents.Often,detergentsarenot completelydissolvedinverycoldwater,especiallyincoolerclimates.
Duringwintermonths,whenthe waterenteringyourhomeiscolder,orforlocationswithverycoldwateryearround,usethePerfecTemp

COLDtohelpdissolvepowdereddetergentsandtoimprovethe cleaningofyourclothes.
TheTAPCOLDfeatureturnsthePerfecTempfeatureonyourwasheroffandusesyour householdtapwatertemperaturefora COLD

wash.Thiscanprovideenergysavingsbyreducingtheamountof hotwater usedinyourwash.

Options

Autosoak Option (on some models)

Thisoption begins with a brief agitation, soaks for a specified period oftime, then movesthrough the restof the cycle
automatically. On some models,this option islocated on the CycleSelector knob.

2nd Rinse Option (onsome models)

When you use extra detergent orbleach to clean heavily soiledclothes, usethe 2nd Rinseoption to better remove additional

residues.

Extended Spin Option (onsome models)

Usethis option to extract more water from your clothes. Clothes will be drier when this option isselectedand will dry more

quickly inyour dryer.

Fabric Softener and Power Rinse

Setthis option when adding fabric softener to the washer or to selectthe enhanced Power Rinse.
NOTE:Do not usefabric softener dispensing ballswith this washer.They do not work correctly in high-efficiency washers.

Status Indicator Lights

TheCycleIndicator Lights show what stagethe washer isin. When the Selectorknob isset to a new cycle,the Indicator

Lightswill flash momentarily, showing what stages the cyclewill go through. Onmodels without anAUTOSOAKoption, the

SOAKlight will not light up. j 0 0 0 0 0

FILL SOAK WASH RINSE SPIN

l

Wash Cycle-Cycle Selector Knob

The wash cycle controls the length and intensity of the washing process. The knob can be turned in either direction. Turning
the Cycle Selector knob after starting a cycle willstop the washer and reset the cycle to the new selection. Press START to

begin the new cycle selection.
WHITES For heavy to lightlysoiled cottons, household linens, work and play clothes. This cycle provides the best overall

cleaning and with the normal soilsetting should be used for most everyday items. Provides a high speed spin.
PREWASH For removing surface dirt from heavily soiled clothes, lake sure to follow with a regular wash cycle.
COLORS For non-colorfast clothes and blends or items that are labeled for cold wash. Provides a regular wash with periods

of soak and a high speed spin.
PERMANENT PRESS For wrinkle-free and permanent press items and knits. Provides a regular wash with periods of

soak and a low speed spin.

DELICATES Forlingerie and special-care fabrics with lightsoil. Provides an extra gentle wash and a low speed spin.
HAND WASH For items labeled hand washable with light soil. Provides an extra low speed spin.

SPEEDWASH Forsmall loadsof lightlysoileditemsthat are neededin a hurry. Providesa high speedspin.
DRAIN&SPINORSPINONLY Fordrainingthe tub and spinningwater out ofthe clothes.Providesa highspeedspin.

TOWELS&SHEETSProvidesperiodsof agitation and soak tailored for washing towels and sheets. Providesa regularwash

and a high speedspin.
JEANS Forwashing medium to lightly soiled jeans. Providesa gentlewash and a highspeedspin.(Forheavily soiled work

jeans, use WHITES cycle.)

QUICKRINSE Rinsesand spins non-soiled items where a rinseonly is desired. Providesa high speed spin.

START

PressSTARTto beginthe cycle.PressingSTARTagainwill PAUSEthe cycle and the Cycleindicator light will blink.

Tocontinue the cycle,pressSTARTagain or close the lid.If machine ispaused more than 2/4hours,the cycle will be
cancelled.To stop the cycle, hold the button for 3 seconds. Ifwater remains inthe machine,select the DRAIN& SPINOR
SPINONLYcycle to drain tub and spin water out of the washer tub.

Raisingthe lidwill stop agitation or spin action but does not pausethe cycle.

About washer features.

The Fabric Softener Dispenser

Theagitator cap fits into the top of the agitator.

If it accidentally comes off, simply put it back

on.

Thefabric softener dispenser automatically
releases liquid fabric softener at the propertime

during the cycle.
Do not stopthe wosher or raise the lid during

the first spin.This will cousethe dispenser to
empty too soon.

To use, follow these steps:

OPTIONS

OFF

2nd Set when addling

RINSE FABRICSOFTENER

SPINAQIFrENER2nd RNS & x ND© SPN

EXT FABRIC SOFTENER

X NOD SPN AUTO 2qd _NS

SOAK

r_ ivlake sure dispenser is securelyattached to

agitator.

F_I Useonly liquid diluted fabric softener. Pour F_Select FABRICSOFTENERsetting knob to

into dispenser,using amount recommended activate the cycle.
on package. Note: Fabricsoftener will not dispenseif the

Never pour fabric softener directly on clothes, knob is in the "OFF"position.

It may stain them.

[_] Add water to dispenser until itreaches the

maximum fill line.

Do not pour anything into the
agitator if the agitator cap or
dispenser is removed.

Separate for deaning

Cleaning the Fabric Softener Dispenser (on some models)
r_ Remove the dispenser from the top of the agitator.

r_l Separatethe dispensercup from the cover by grasping the top and pushingdown on the

inside ofthe cup with your fingers. Dispensercup will pop free from the cover.

F_To clean the dispenser,soakboth the dispenser cup and the dispenser cover in the following

solution:

[] ! USgallon (3.8liters)warm water

[] !/4 cup (60ml)heavy-duty liquid detergent
[] ! cup (240 ml) bleach

r411f necessary,loosenbuildup with a clean, soft cloth after soaking. Donot usea stiff brush;you

may roughen the surface of the dispenser.

J_] Rinseand reassemble dispenser.Placedispenser backon the agitator.

Liquid Bleach Funnel

Thewater fill dilutesliquid chlorine bleach asthe washer fillsfor the wash cycle.
[] Checkclothing care labels for special instructions.
r2-1iVleasureliquid bleach carefully,following instructions on the bottle.

[] Neverpour undiluted liquid chlorine bleachdirectly onto clothes or into the wash basket
[] Donot pour powdered bleach into bleachfunnel.

_1 Beforestarting the washer, pour measured amount of bleach directly into bleach funnel.Avoid

splashing or over-filling dispenser.Ifyou prefer to use powdered bleach,add it into the wash
basket with your detergent.

6

[] Donot mix chlorine bleach with ammonia oracidssuch asvinegar and/or rustremover.

Mixing can produce atoxic gas whichmay cause death.

Loading and using the washer.

Always follow fabric manufacturer's care label when laundering.

Wash_Loads

Sort bycolor (whites, lights, colors),soil level,fabric type

(sturdy cottons, easy care, delicates) and whether the
fabric produces lint (terry cloth, chenille) or collects lint
(velveteen, corduroy).

- Fire Hazard

Never place items inthe washer that are dampened with gasoline or other flammable liquids.
Nowasher can completely remove oil.
Donot dry anything that has ever had any type of oil on it (includingcooking oils).
Doingso so can resultin death, explosion,or fire.

ProperUseofDetergent

GEAppliunces.com

Add detergent and fabric softener before adding items
sothat the detergent can work effectively. Usingtoo
little or too much detergent isa common cause of
laundry problems.

Uselessdetergent if you hove soft water, asmaller load

or a lightlysoiledloud.

Forspots,apply pre-treatment to itemsasrecommended
on the product label. Application shouldbe made in
the basketto prevent overspray which may causethe
coloringon the lidor graphicsto fade.

LoadingtheWasher

Load dry items looselyinthe washer basket. Forbest
results,load items evenly and looselyaround the

outside ofthe basket.Toadd itemsafter washer has
started, lift the lid and submerge additional items

around the outside of the basket.

GErecommends the useof High Efficiency
detergents inyour energy efficient washer.

HEdetergents are formulated to work with low water

wash and rinse systems.HEdetergents reducethe

oversudsing problemscommonly associated with
regular detergents.

When using high efficiency or concentrated detergents,

consultthe product label to determine amount required

for optimum performance. Excessivedetergent will

negatively impact wash performance.

[] Do not placelarge itemsacrossthe agitator. Load

them around the outside of the basket.

[] Do not wash fabrics containing flammable materials

(waxes, cleaning fluids, etc.).

[] Washer willnot agitate or spin with the lidup,

however the timer will continue to run.

Care and cleaning of the washer.

| 86

Wash Basket: Leavethe lid open after washing to allow
moisture to evaporate. Ifyou want to clean the basket,
usea clean,soft cloth dampened with liquid detergent;

then rinse.(Do not useharsh or gritty cleaners.)

Fill Hoses:GErecommends changing the hoses every 5

years.

Exterior'.Immediately wipe off any spills.Wipe with

damp cloth.Try not to hit surface with sharp objects.
interior: Theoccasional useof a cycle that contains

bleachwill keepthe insideof the washer clean.

Moving and Storage: Askthe servicetechnician to
remove water from drain pump and hoses.Seethe
Installation Instructions packed with product for
information on how to reinstallthe shipping rod to
keepthe tub stationary when moving the washer. For
more information, visit GEAppliances.com or call 800.

GE.CARES(800.432.2737).Donot storethe washer
where itwill be exposed to the weather.

Long Vacations: Besure water supply isshut off at
faucets. Drain all water from hoses if weather will be

below freezing.

8

NO teS. GEAppliances.com

Before you call for service...

Save time and money! Review the charts on the following pages,

Troubleshooting Tips
or visit GEAppliances.com. You may not need to call for service.

WATER Possible Causes What To Do

Water level seems low This is normal _ Water may not coverthe top levelof the clothes.

Thisis normal for this high-efficiency washer.

Water fills and drains Drain stand pipe istoo low . The drain stand pipemust beabove 30".

at the same time
Too many suds Toomuch detergent . Measure your detergent carefully. Uselesssoap ifyou have

soft water, a smaller load or alightly soiledload.

Type of detergent • Switchto HE_detergent.
Soft water . Try lessdetergent.

Water leaks Using too much detergent . Use lessdetergent. Uselesssoap ifyou havesoft water,

in washer a smaller load ora lightly soiled load.
Type of detergent • Switchto HE_detergent.

Fill hosesor drain hose is . Hake sure hose connections are tight at faucets and
improperly connected rubber washers are installed.Hake sure end of drain hose

iscorrectly insertedin and securedto drain facility.

Household drain may . Checkhousehold plumbing.You may needto call
be clogged a plumber.

Drain hose is loose . Hake sure drain hoseisfully seated in backof washer and

that the two retaining screws are fully seated.

Drain hose rubs on wall _ Hake sure drain hosedoes not make contact with the wall.

Hay cause excessivewear on the hose.

Constant water pressure _ Tighten hoses at the faucets and turn the water off after
to the fill hoses at the each use.

water source _ Checkcondition of the fill hoses;they should be replaced

every 5 years.

Water temperature Cooler water temperatures . New laundry detergents have been formulated to work

seems incorrect provide improved energy with cooler water temperatures without affecting wash

efficiency performance.
Water supply is turned off _ Turn both hot and coldfaucets fully on and makesure

or improperly connected hoses are connected to correct faucets.
Water valve screens are _ Turn off the water source and remove the water connection

stopped up hosesfrom the upper back of the washer. Usea brush or

toothpick to clean the screens inthe machine. Reconnect
the hosesand turn the water back on.

Cool/Cold water when _ Thisis normal. PerfecTempsenses water temperature and
selecting Hot optimizes for bestresults. Coldwater isadded periodically

House water heater is _ Hake sure housewater heater isdeliveringwater at
not set properly !20°F-!40°F (48°C-60°C).

Water pumped out before Lid lifted or cycle was put in _ Resetcycle.
cycle is complete pause for over 24 hours

Water won't drain Drain hose is kinked or . Straighten drain hoseand make surewasher isnot sitting on it.

improperly connected _ Topof drain outlet should be lessthan 6 ft (1.8m)above floor.

Washer pauses during The PREWASHCycle _ Thisis normal.The washer alternates between agitate and
wash cycle was chosen soak during these cycles to getyour clothes cleaner with

Washer pauses during This is normal . Thewasher may pause during the spin cycleto remove
spin cycle soapy water more efficiently.

10

when hot isselected.

lesswear.