GE GTW725BSNWS, GTW720BSNWS, GTW840CSNWS, GTW845CSNWS Installation Manual

SAFETY INSTRUCTIONS ..........4

USING THE WASHER

Getting Started ...................... 6

Loading .............................16

Appliance Communication .............17

CARE AND CLEANING ............18

INSTALLATION

INSTRUCTIONS .................... 19

TROUBLESHOOTING TIPS ..... 24

LIMITED WARRANTY ............27

CONSUMER SUPPORT .......... 30

OWNER’S MANUAL &

INSTALLATION INSTRUCTIONS

GTW720 GTW725 GTW840 GTW845

ENGLISH/FRANÇAIS/

ESPAÑOL

Write the model and serial numbers here:

Model # _________________

Serial # _________________

WASHERS

GE is a trademark of the General Electric Company. Manufactured under trademark license.

You can find them under the lid of the washer.

49-3000187 Rev. 0 06-19 GEA

G016

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.

We take pride in the craftsmanship, innovation and design that goes into every GE Appliances

product, and we think you will too. Among other things, registration of your appliance ensures that we

can deliver important product information and warranty details when you need them.

Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration

card included in the packing material.

2 49-3000187 Rev. 0

Notes

WELCOME

49-3000187 Rev. 0 3

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

■

Read all instructions before using the appliance.

■

Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.

■

DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with

gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

■

DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.

These substances give off vapors that could ignite or explode.

■

Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for

SAFETY INFORMATION

2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.

■

DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this

appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.

■

DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.

■

For waterproof, water-resistant and bulky items, only use the Bulky Items (or Delicates) cycle. DO NOT use

other cycles for these items. Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor. DO NOT mix waterproof and non-waterproof items.

WARNING

To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using

your appliance, follow basic precautions, including the following:

■

DO NOT install or store this appliance where it will be exposed to the weather.

■

DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless

specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

■

DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or

broken parts including a damaged cord or plug.

■

Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT

disconnect power.

■

See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

READ AND SAVE THESE INSTRUCTIONS

4 49-3000187 Rev. 0

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

■

Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C”

valve.

■

Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which

could cause permanent damage and invalidate the warranty.

■

Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation

Instructions.

■

Ensure washer is properly leveled and washer legs are adjusted such that unit is stable.

■

Optional drain hose extension recommended for discharging heights from 60” - 96”.

■

GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for

purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.

■

GE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need

to be replaced every 5 years to reduce the risk of hose failures and water damage.

START-UP SEQUENCE

■

Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer

will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the lid is opened during this period, the washer will pause. You will have to push the Start button again to restart the cycle.

SAFETY INFORMATION

AUTOMATIC DRAIN SEQUENCE

■

Machine will automatically drain any time the lid is left open for more than 15 minutes and water is present.

■

Machine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is

present.

■

Machine will automatically drain after dispensing water in Water Station mode after the cycle knob has been

turned to another cycle.

WHEN NOT IN USE

■

Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill

hoses; GE Appliances recommends changing the hoses every 5 years.

PARTS AND ACCESSORIES

Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours. In Canada, visit your local GE Appliances parts distributor or call 800.661.1616.

Part Number Accessory

PM14X10002 4 ft rubber water supply hoses

PM14X10005 4 ft braided water supply hoses WH49X301 Drain hose extension PM7X1 Washer Floor Tray

READ AND SAVE THESE INSTRUCTIONS

49-3000187 Rev. 0 5

Getting started

WARNING

Throughout this manual, features and appearance may vary from your model.

Step 1

• Add fabric softener to the fabric softener dispenser.

USING THE WASHER

IMPORTANT: For detergent

use, see the specific dispenser section in this manual for your model.

• If using detergent packets, add to the Laundry Pack Dispenser cup (on some models) or add to the bottom of the wash basket before adding clothes. We recommend the use of High Efficiency laundry packs such as Tide PODS™ or Gain Flings™.

To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY

INSTRUCTIONS before operating this appliance.

Step 2

• Loosely add items around agitator or Infusor. Overloading may negatively impact wash performance. See page 16 for suggested loading examples.

• If not using a dispenser, add the manufacturer’s recommended amount of detergent to the top of the load after adding clothes. We recommend the use of High Efficiency detergents such as your energy efficient washer.

Tide HE Turbo

™ in

Step 3

• Close lid. NOTE: Unit will not

start with lid open except on Bulky Items cycle.

• Select wash cycle.

• Select wash options, including Deep Rinse option when using fabric softener.

• Select options.

Step 4

• Press Start.

D CA

J H

I H H

Power

Press to “wake up” the display. If the display is active, press to put the washer into idle mode. NOTE: Pressing Power does not disconnect the appliance from the power supply.

6 49-3000187 Rev. 0

Getting started

Start/Pause

Press Start to begin the cycle. NOTE: Unless Bulky Items cycle is selected, the lid must be closed for the washer to start cycle. If the lid is open, “Lid” will scroll across the display. During the load sensing portion of the cycle, the lid will lock and “SEnSing” will scroll across the display. When load sensing is complete, the lid will unlock. Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Start indicator light will blink.

To continue the cycle, press Start again. If water remains in the machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket. NOTE: Machine will automatically cancel and drain when water is present and the lid is left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to begin new cycle.

Display and Status Lights

Display: The display shows the approximate time remaining until the end of the cycle. NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The size of the load being washed also significantly impacts cycle time, with larger loads taking longer.

In addition, this display will, “scroll” the washer status:

• bALAnCINg Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.

• dELAY When Delay Wash is initiated. Replaced with estimated time when cycle starts.

• End End of current cycle.

• FILL “FILL” will scroll across display for the first 45 seconds of fill, afterwards the estimated end of cycle time is

displayed.

• H2O SUPPLY Can not sense water level (valves possibly turned off).

• LId Cycle stopped because lid is open. Close the lid.

• SEnSIng Sensing out-of-balance condition, waterproof items, or load size and type before and during fill (normal).

• PAUSE Cycle paused because the Start/Pause button was pressed and the washer was set to Pause. Press Start

button again to restart the cycle.

Cycle status lights: Shows whether the washer is in the Pre-wash, Delay, Fill, Soak, Wash, Rinse or Spin portion of the cycle. NOTE: Cycle status lights vary by model.

If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

Feature status lights indicate (see sections F and G for more details):

Pause - Will display when washer is paused between cycles. Controls - The washer is locked - will blink once if you press any button or turn the cycle knob. Lid Lock - The lid is locked. See the Control Lock description.

WiFi (on some models) - Will display when washer is connected via WiFi. Will blink when you are attempting to connect

your device to your home WiFi.

Spin Stop - Indicates wash basket is coasting to a stop following spin. Lid will not unlock until basket has fully come to a stop.

USING THE WASHER

Consumer Help Indicator

Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations that you can perform without the need to call for service. The chart below describes the helpful messages you may notice scrolling on your display when you return to start another load. These messages will provide simple remedies you can quickly perform.

Spin light blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion

of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

“H2O SUPPLY” (Water not entering washer)

“CAnCELEd” “CAnCELEd” may scroll on the display if the machine was paused for longer than 24 hours or if the machine

“Lid” “Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not

49-3000187 Rev. 0 7

Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4 minute lockout period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again.

has stopped itself before the cycle completed due to certain errors. As soon as the message starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minute period, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again. If the problem persists, call GE Appliances at 800. GE.CARES (800.432.2737) for service.

start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.

Getting started

Wash Cycles-Cycle Selector Knob

The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the new cycle selection. The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the cycle that most closely matches the items being washed. Selections and options shown in bold are the recommended settings for that cycle. Some cycles and options may not be available on some models.

Items to Wash Cycle Wash Temp Soil Level Spin

Cycle for normal, regular, or typical use for washing up to a full load of normally soiled

USING THE WASHER

cotton clothing.

Casual clothes, lightly soiled office wear.

Lingerie and special care fabrics with light soil.

Medium to lightly soiled athletic wear items of technical or synthetic fabrics.

Small loads of lightly soiled items that are needed in a hurry. Examples include one casual wear outfit or 3 soccer uniforms.

Wet load of items. For items that need only to be rinsed, use this cycle with Deep Rinse option.

Colors Hot

Warm

Colors

Cool Cold

Tap Cold

Casuals Hot

Warm

Colors

Cool Cold

Tap Cold

Delicates Hot

Warm

Colors

Cool

Cold

Tap Cold

Active

Wear

Quick Wash

Drain &

Spin

Hot

Warm

Colors

Cool Cold

Tap Cold

Hot

Warm

Colors

Cool

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Selection

(Duration)

Max

Normal

No Spin

Max

Normal

No Spin

Max

Normal

No Spin

Max

Normal

No Spin

Max

Normal

No Spin

Max

Normal

No Spin

Options Available Cycle Details

Stain Removal Guide

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Power Pre-Wash

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Power Pre-Wash

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Power Pre-Wash

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Power Pre-Wash

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Power Pre-Wash

Deep Rinse Extra Rinse

Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing. Choose the Heavy or Extra Heavy soil level selection and Warm or Hot water temperature selection as appropriate for your clothes load for a higher degree of cleaning. Incorporates multistage fills and wash periods to provide optimal fabric care.

Wash cycle tailored to care for casual clothes and office wear items.

Utilizes an extra gentle agitate profile and a low spin speed to provide special care to delicate fabrics. It is recommended to place small or ultra delicate items in mesh bags before washing.

Cycle designed for care of medium to lightly soiled active wear, athletic wear, and technical fabrics. Incorporates a dual stage wash period to effectively treat body soils and odors. Use the Heavy Duty cycle for heavily soiled sports clothing constructed of sturdy fabric.

Utilizes more intense agitation profile and expedited wash period to clean small lightly soiled loads in the fastest time possible.

Utilizes a high speed spin to extract water from wet items. For items that need to be rinsed, select the Deep Rinse option when using this cycle.

8 49-3000187 Rev. 0

Getting started

USING THE WASHER

Items to Wash Cycle Wash Temp Soil Level Spin

Selection

(Duration)

Heavily soiled colorfast items.

Jeans with medium to light soil. For heavily soiled work jeans, use the Heavy Duty Cycle.

Sturdy fabrics with heavy to medium soil.

Water-resistant, bedding and bulky items, such as large coats, mattress pads, and bath mats.

Towels Sheets

Whites and household linens

Sanitize

with Oxi*

Jeans Hot

Warm

Colors

Cool

Cold

Tap Cold

Deep

Clean

Bulky Items

Towels /

Sheets

Whites Hot

Warm

Colors

Cool Cold

Tap Cold

Warm

Colors

Cool Cold

Tap Cold

Warm

Colors

Cool Cold

Tap Cold

Warm

Colors

Cool Cold

Tap Cold

Hot Ex. Heavy Max

Hot

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Max

Normal

No Spin

Max

Normal

No Spin

Max

Normal

No Spin

Max

Normal

No Spin

Options Available Cycle Details

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Power Pre-Wash

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Power Pre-Wash

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Power Pre-Wash

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Power Pre-Wash

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Power Pre-Wash

Cycle uses an initial lower water fill for super concentrated, high temperature sanitization followed by a heavy wash step. A pump purge and deep rinse is incorporated to remove contaminants. See additional details and certifications below. Smart Dispense not available on this cycle.

Combines higher water levels, a specially designed agitation profile, and multi-step wash to care for jeans with medium to light soil. Use the Heavy Duty cycle for heavily soiled work jeans.

Incorporates multi-step wash periods combined with extended wash periods to effectively clean heavily to medium soiled sturdy fabrics.

Provides a Deep Fill/max fill wash water level to wash bulky and waterproof items. Also incorporates a Deep Fill rinse to effectively rinse bulky items and a low spin speed appropriate for these items. Only

use this cycle for water-resistant, bedding or bulky items.

Cycle designed washing towels or sheets, using a higher water level to effectively clean these items. It is recommended that towels and sheets be washed separately for best care and washing performance. For waterproof bed covers use Bulky Items cycle.

Cycle tailored to clean and brighten your whites.

CAUTION

Failure to follow these instructions may result in injury or property damage.

For Waterproof, Water-Resistant, or Bulky Items:

•

Only use the Bulky Items (or Delicates) cycle. NOTE: Some models only have a Delicates cycle

• Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor.

•

Do not mix waterproof and non-waterproof items

•

Read the Owner’s Manual for wash cycle details.

49-3000187 Rev. 0 9

Getting started

*Sanitize with Oxi

The Sanitize With Oxi cycle, when using an Oxi additive along with your detergent, is designed to remove 99.9% of bacteria found in home laundry. Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load in a top load washer, follow the detergent and the Oxi product label instructions. For the Sanitize With Oxi cycle only, add the clothes first and then place the detergent and Oxi product directly on top of the load. The washer hot water supply connection must provide a minimum of 120°F to ensure the effectiveness of this cycle.

NOTE: The default Sanitize With Oxi cycle water temperature can NOT be changed.

Pretreating or Soaking Using Water Station (on some models)

This feature is for pretreating of garments only and not intended to serve as an actual wash cycle. When selected, the

USING THE WASHER

washer will supply either fresh water or water mixed with detergent from your SmartDispense system for garment hand pre-washing or pre-treating use.

The pretreating water will be dispensed from the area located in the back of the main opening of the washer. When selected, any water dispensed into the wash tub during the pretreat will be drained from the machine before any subsequently selected wash cycle can begin.

Alternatively, you can use this feature to soak your garments in the pretreated water for up to 24 hours with the lid closed and the cycle knob remaining on Water Station.

In order to use this feature to soak, keep dial on Water Station and close the lid. You can soak for up to 24 hours before the water in the tub will be automatically drained. Rotating the dial, holding the Start button for 3 seconds or leaving the lid open for more than 15 minutes will all automatically drain the water from the tub.

Water Station only

Select this feature:

1. Rotate the cycle selection knob to Water Station.

2. Push the Select button until the LED below Water is

illuminated.

3. Select the desired water temperature using the Temp

button.

4. Press the Start button to initiate the feature. If the lid is not already open, raise the lid of the washer to

start the flow of fresh water from the dispensing area. Water will continue to be dispensed until the lid is closed or the water level in the tub reaches the maximum level.

Water Station with Detergent

Select this feature:

1. Rotating the cycle selection knob to the Water Station.

2. Push the Select button until the LED below Detergent + Water is illuminated.

3. Select the desired water temperature using the Temp button.

4. Press the Start button to initiate the detergent feature.

If the lid is not already open, raise the lid of the washer to start the flow of soapy water from the dispensing area. Soapy water will continue to be dispensed until the lid is closed or the water level in the tub reaches the maximum level.

If the lid is closed before the maximum level in the tub is reached, additional water can be dispensed by opening the lid again. Once the lid is closed, water dispensed using the water on demand feature will remain in the tub until the cycle selection knob is rotated to an actual wash cycle, or the Start button is held in for 3 seconds, at which point the water in the tub will be drained out of the machine.

If the lid is not closed, the water in the tub will automatically be drained after 15 minutes. With the lid closed, if the cycle selection knob is not rotated to an actual wash cycle, or the Start button is not held in for 3 seconds, the water in the tub will automatically be drained after 24 hours.

If the lid is closed before the maximum level in the tub is reached, additional soapy water can be dispensed by simply opening the lid again. Once the lid is closed, soapy water dispensed will remain in the tub until the cycle selection knob is rotated to an actual wash cycle, or the Start button is held in for 3 seconds, at which point the soapy water in the tub will be drained out of the machine.

If the lid is not closed, the soapy water in the tub will automatically be drained after 15 minutes. With the lid closed, if the cycle selection knob is not rotated to an actual wash cycle, or the Start button is not held in for 3 seconds, the soapy water in the tub will automatically be drained after 24 hours.

10 49-3000187 Rev. 0

Getting started

Stain Removal Guide (on some models)

The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. An initial water fill is performed at a temperature tailored to the stain type selected and to an amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak, is conducted to effectively treat the stain. Then additional water is added to the selected temperature and the wash phase is conducted for the cycle selected.

This feature can be applied to most wash cycles as described in the cycle guide.

To use Stain Removal Guide:

1. Select the desired wash cycle.

2. Press the Stain Removal Guide button.

Continue to press to select Tomato stain, Wine stain, Blood stain, Grass stain or Dirt stain. The indicator light will show the selected stain.

To select a different stain, press the Stain Removal Guide button until desired stain to be removed is lit. To turn off Stain Removal Guide, press until no indicator lights are illuminated. NOTE: The Soil and Temperature levels will be changed to match the recommended default setting for each stain type.

Turning off Stain Removal Guide will return the settings to default.

Stain Removal Guide

Recommended

Category

Blood Cold/Cool Blood

Grass Cold/Warm Grass

Dirt Cool/Warm Dirt

Tomato Cool/Warm Sauce

Wine Cool/Warm Wine

• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being washed.

• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second treatment.

Temperatures

Treatment/Wash

Stain

Sweat

Body Fluids

Urine

Lipstick

Chocolate

Gravy

Mayonnaise

BBQ Sauce

Clay Mud

Catsup

Salsa

Soda

Kool-Aid

Tea

Coffee

Juice

Beer

For best results,

before placing in washer:

Rinse in cold water; pretreat stain with liquid detergent or stain remover product.

Pretreat with liquid detergent or stain remover product. Brush lightly; rinse with cold water.

Allow dirt to dry; remove loose dirt using a brush. Rinse with cool water.

Pretreat with liquid detergent or stain remover product; rinse with cool water.

Pretreat with mixture of Oxi product and cool water. Add Oxi product along with detergent in the washer.

USING THE WASHER

49-3000187 Rev. 0 11

Getting started

Settings

Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in column) to maximum (highest in column). In general, the higher up the column, the more washer energy will be used.

NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).

Cycle Options

Deep Fill

Select the Deep Fill feature for loads where extra water is needed. The Deep Fill feature is recommended for special case

loads only, not for typical use.

Press and release the Deep Fill button once before starting the cycle to add 3 addition gallons of water to the wash load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it takes to fill the washer. To cancel the option if desired, press the Deep Fill button again.

NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional

USING THE WASHER

water is desired. To stop the extra fill, press the Deep Fill button again and the water will stop.

Power Pre-wash

Ideal for heavily soiled loads, this cycle option works with SmartDispense™ to add a brief wash, soak and drain cycle to loosen and remove heavy soil before starting the cycle selected.

Warm Rinse

Provides a warm rinse to your wash load. Note that rinsing operations may be different with this operation selected in order to effectively apply the warm rinse water to your load.

Auto Soak

This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically. Repeated pressing of the Soak button will scroll through 15 minute, 30 minute, 1 hour and 2 hour selections and then return back to 0 soak minutes.

Deep Rinse

Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g. Spin may go to a higher setting) to maximize performance.

Delay Wash

When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear (00H) hours. If you

Extra Rinse

When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional residues. NOTE: This option is not allowed for some cycles.

press and hold the Delay Wash button for 3 seconds, it will immediately reset.

Additional Options

My Cycle Settings

As the cycle selector knob is turned, the Temp, Soil and Spin settings change to automatic pre-set default settings for each cycle. If you desire different default settings, select the desired options or changes to the cycle settings, then press and hold the My Cycle button for 3 seconds to store them. The My Cycle button will light when active. In the future, when you turn the selector knob to that cycle, your settings will be automatically recalled. To restore the factory defaults temporarily (i.e. for this load), press the My Cycle button for 1/2 second. The My Cycle light will turn off and the factory defaults will load. However, the next time you select this cycle, your My Cycle settings will load. If you wish to permanently restore the factory default settings for the cycle; when the My Cycle is active (button light on) press and hold the My Cycle button for 3 seconds. The factory defaults will load for the selected cycle and the My Cycle light will turn off. The default settings will load when this cycle is selected in the future and the My Cycle light will remain off. NOTE: My Cycle saves the following options:

Temp, Soil, Spin, Extra Rinse, Deep Fill, Warm Rinse, Auto Soak, Deep Rinse and Stain Removal Guide.

Sound (on some models)

Use the Volume button to change the volume of the end of cycle signal and other system tones. Press the button until you reach the desired volume (high, medium, low) or off.

Control Lock

Use the control lock before or during a cycle to prevent any selections from being made. To lock/unlock the washer controls, press and hold the Warm Rinse and Auto Soak buttons for 3 seconds. The control lock

icon will light up when it is on. NOTE: The Power button can still be used when the machine is locked.

12 49-3000187 Rev. 0

Getting started

USING THE WASHER

SmartDispense™

When selected, this feature will automatically add

(

GTW840 and GTW845 models only

detergent to the wash, eliminating the need to add detergent for each load.

The detergent amount selection on the control panel will default to AUTO when first powering up the washing machine. When AUTO is selected, the amount of detergent needed for each laundry load will automatically be determined based on the size of the load the machine senses.

If it is desired to manually select the amount of detergent for a given load,

this can be done by pressing the Select button on the Smart Dispense control panel to choose between Less or More detergent. Less will provide less detergent than the Auto selection and More will provide more detergent than the Auto selection.

The smart dispense feature can be disabled by pressing the Select button on the Smart Dispense control panel until Off is selected.

NOTE: Not all cycles will allow the use of the

SmartDispense feature. If the Off LED is illuminated and pressing the Select button results in a beeping tone, then SmartDispense is not allowed for the cycle that has been selected. Detergent will need to be added directly to the wash basket for these cycles.

)

This model does not have a dispenser drawer for detergent since it has a bulk detergent dispensing system.

NOTE: If it is desired to manually add detergent for a load, that detergent will need to be added directly to the basket, and the smart dispense set to OFF for that particular load.

NOTE: The right side of the dispensing area in the rear of

the washer opening does NOT pull out. It is a spout only for water and detergent to flow from the smart dispense system.

Bulk Dispensing

Spout Only

Do NOT pull

Pretreatment

Water On Demand

MAX

Conditioner

Adding Detergent to SmartDispenser™

(

GTW840 and GTW845 models only

This machine is equipped with a bulk detergent reservoir that can hold approximately 75 ounces of liquid detergent for your convenience. This is enough detergent for about 50 average laundry loads, depending on what dispense amount is selected.

When the Tank Low or Tank Empty LED is illuminated, more detergent should be added to the reservoir to ensure detergent will be available for the next cycle.

The filling port of the detergent reservoir is located on the front left of the washing machine. To fill the reservoir with liquid detergent, first open the tank lid by rotating the small lid clockwise. Then pour LIQUID detergent into the opening until the level reaches the MAX indicator located inside the filling port, also indicated with the horizontal line next to the MAX lettering. Filling to this MAX level will provide detergent for about 50 average laundry loads.

)

NOTE: If it is desired to change detergent type in the

detergent tank, it is not required to flush the smart dispense system. The new detergent type can be added to a partiallyfilled tank, however it will not be immediately dispensed until the original detergent is completely dispensed from the system.

NOTE: In the event that excessive chlorine bleach is accidentally spilled or otherwise gets into the detergent tank, please follow the Detergent Tank Clean-Out instructions in the Care and Cleaning section in order to minimize the possibility for clothing damage. If only a few drops of bleach are spilled into the detergent tank, there is no need to flush the tank.

49-3000187 Rev. 0 13

Getting started

Liquid Fabric Softener/Conditioner Dispenser

Liquid fabric softener/conditioner should be added to the small drawer in the rear of the washer opening. Follow the liquid

fabric softener/conditioner manufacturer’s recommendations for the correct amount of softener/conditioner, based on the load size. Do not overfill or dilute softener/conditioner as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when liquid fabric softener/conditioner is automatically dispensed at its optimal time in the rinse cycle.

NOTE: Fabric softener crystals should NOT be added to the dispenser drawer, as they will not dispense properly.

Liquid Bleach

USING THE WASHER

Use a measuring cup to pour the bleach into the bleach dispenser. Measure liquid bleach carefully and DO NOT pour directly from the bleach bottle into the bleach dispenser.

NOTE: The bleach dispenser is a single use dispenser and is NOT a bulk dispense system. The maximum amount of bleach that should be poured into this dispenser for any load should never exceed 1 cup.

NOTE: In the event that detergent is accidentally spilled or otherwise gets into the bleach opening, that detergent will simply be used for the next wash cycle. In this case there is no need to perform any flushing routine.

(GTW840 and GTW845 models only)

Pretreatment

Water On Demand

MAX

Conditioner

14 49-3000187 Rev. 0

Getting started

Detergent Dispenser

(GTW720 and GTW725 models only)

HE detergent should be added to the right side of the dispenser drawer. Follow the detergent manufacturer’s recommendations for the correct amount of detergent, based on load size, taking care to add detergent to the right compartment. Do not overfill or dilute detergent as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when detergent is automatically dispensed at its optimal time in the wash cycle. For optimal performance, especially when selecting cooler temperature and in cold weather climates, place powdered HE detergent directly on top of the load.

NOTE: Single-dose laundry packets should not be added to the detergent dispenser, as they will not dispense properly. Put packets in the Laundry Pack Dispenser Cup.

Laundry Pack Dispenser

(GTW720 and GTW725 models only)

Detergent packets (Laundry Packs) should be added to the Laundry Pack Dispenser cup. Follow the detergent manufacturer’s recommendations for the correct number of detergent packets for your wash load. Do not add more detergent packets than recommended as this can result in residual detergent being leftover at the end of the cycle. Your option selections will determine when detergent is automatically dispensed at its optimal time in the wash cycle.

NOTE: We recommend the use of High Efficiency laundry packs such as Tide PODS™ or Gain Flings™. Some detergent packs may not dispense completely at very cold temperatures or in the delicate cycle. In these cases, you may use a warmer temperature setting or, in rare cases, remove the outer cup to use the secondary, larger chamber to dispense harder to dissolve detergent packs.

USING THE WASHER

Liquid Fabric Softener/Conditioner Dispenser

(GTW720 and GTW725 models only)

Liquid fabric softener/conditioner should be added to the left side of the dispenser drawer. Follow the liquid fabric softener/

conditioner manufacturer’s recommendations for the correct amount of softener/conditioner, based on load size, taking care to add softener/conditioner to the left compartment. Do not overfill or dilute softener/conditioner as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when liquid fabric softener/conditioner is automatically dispensed at its optimal time in the rinse cycle.

NOTE: Fabric softener crystals should NOT be added to the dispenser drawer, as they will not dispense properly.

Liquid Bleach Dispenser

(GTW720 and GTW725 models only)

Liquid chlorine bleach should be added through the bleach dispenser in the front left corner. Follow bleach manufacturer’s recommendations for the correct amount of liquid chlorine bleach based on load size, taking care to not apply or spill it directly on clothing.

NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

49-3000187 Rev. 0 15

WARNING

Always follow fabric manufacturer’s care label when laundering.

Automatic Load Sensing

This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.

NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle; this is normal operation. NOTE: This is a high efficiency washing machine. This system requires less water while providing effective cleaning action. You

may notice that the water level is lower than on your previous washer. This is normal for a high efficiency washer.

Pretreatment

Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes.

NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Proper Use of Detergent

Using too little or too much detergent is a common cause of laundry problems.

Use less detergent if you have soft water, a smaller load or a lightly soiled load.

For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.

Place detergent packets in the Laundry Pack Dispenser (on some models) or the bottom of the wash basket before adding clothes.

GE Appliances recommends the use of High Efficiency detergents such as Tide HE Turbo™ in your energy efficient washer. HE detergents are formulated to work with low water wash and rinse systems. HE detergents reduce the oversudsing problems commonly associated with regular detergents.

When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessive detergent will negatively impact wash performance.

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING

- Fire Hazard

DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.

No washer can completely remove oil.

DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils). DO NOT reach into the washer until all moving parts have stopped.

Doing so can result in death, explosion, fire or amputation.

Loading the Washer

Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. To add items after washer has started, press Start/Pause if the lid is locked; wait until the Lid Lock indicator on the display is no longer illuminated before attempting to open the lid. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume. Adjust load size selection and/or use Deep Fill option if necessary. NOTE: Some cycles use a two stage wash fill. The first stage will have a lower water level than the second stage; this is normal operation.

■

Do not place large items such as

sheets, blankets and towels across the Infusor. Load them around the outside of the basket.

■

Do not put lawn or sofa cushions

into the washer as they are too big to move. Remove outer covers and ONLY wash them.

Clothes Level

Water Level

Average Small Load

Clothes Level

Water Level

Average Medium Load

Average Large Load

Clothes Level

Water Level

16 49-3000187 Rev. 0

Appliance communication

WiFi Connect (For customers in the United States only - on some models)

Depending on the model, your washer is either GE Appliances WiFi Connect enabled, or compatible using the optional GE Appliances ConnectPlus module.

If enabled: Visit geappliances.com/connect and enter your

model number to show you the proper steps to connect your appliance.

If compatible: To connect this appliance to the internet you will need to purchase a GE Appliances ConnectPlus and attach the module to your appliance through the communication port in the appliance. The GE Appliances ConnectPlus will allow your appliance to communicate with your smartphone for remote appliance monitoring, control and notifications.

Please visit GEAppliances.com/connect to learn more about connected appliance features, to learn what connected appliance app’s will work with your smartphone.

WiFi Connectivity: For assistance with the appliance or the ConnectPlus network connectivity, please call GE Appliances at 800.GE.CARES.

Visit your local authorized GE Appliances parts distributor or order by phone at 800.661.1616 during normal business hours.

Part Number Accessory PBX10W00Y0 WiFi ConnectPlus module

APPLIANCE COMMUNICATION

49-3000187 Rev. 0 17

Care and Cleaning

WARNING

- Electrical Shock Hazard

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock,

Water Valves, Drain Pump and Recirculation Pump.

Exterior of the Washer

Immediately wipe off any spills with a damp cloth.

Interior of the Washer

To clean the interior of the washer, select the Bulky Items feature on the control panel. This Bulky Items cycle should be performed, at a minimum, once per month. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.

CARE AND CLEANING

NOTE: Read the instructions below completely before starting

the Bulky Items cycle.

1. Remove any garments or objects from the washer and ensure the washer basket is empty.

2. Open the washer lid and pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket.

3. Close the lid and select the Bulky Items cycle. Push the Start button.

4. When the Bulky Items cycle is working, the display will show

the estimated cycle time remaining. Do not interrupt the cycle.

Bulky Items may be interrupted by pressing the Start button in between cycles. A power outage in the house might also interrupt the cycle. When the power supply is back, the Bulky Items cycle resumes where it had stopped. When interrupted, be sure to run a complete Bulky Items cycle before using the washer. If the Power button is pressed during Bulky Items, the cycle will be lost.

IMPORTANT:

■

Run Bulky Items with 1 Cup (250 ml) of bleach once a month.

■

After the completion of a Bulky Items cycle, the interior of your washer may have a bleach smell.

Dispenser Drawer

After some period of use, a small amount of detergent or softener residue may be present in the dispenser drawer. The drawer can easily be removed for cleaning. To remove the drawer, pull it out until the drawer stops and then lift up on the front of the drawer. The drawer can then be removed from the dispenser box. Wash the drawer in warm, soapy water using a mild detergent. Rinse drawer with warm water. If siphon caps are removed for cleaning, be sure to push siphon caps fully back into place after cleaning.

The dispenser drawer and siphon caps are not dishwasher safe. The dispenser box is not removable, but it can be wiped clean using a damp cloth if necessary. Do not attempt to remove the dispenser box for cleaning.

GTW840 and GTW845 models

have a small dispenser drawer

with one compartment for softener/conditioner only.

Pretreatment

Water On Demand

MAX

Conditioner

GTW720 and GTW725 models

have a large dispenser drawer

with compartments for both

detergent and softener.

Detergent Tank Clean-Out

(GTW840 and GTW845 models only) NOTE: All clothes should be removed from the washer prior to

cleaning out the detergent tank. To empty out the tank and remove any remaining detergent

from the reservoir:

1. Press and hold both the Detergent Dispense and Select

buttons for three seconds.

2. The empty out routine will begin with the contents of tank, mixed with water, being dispensed into the basket and consequently drained from the machine at the same time.

3. The empty out routine will continue for approximately 15 minutes unless it is paused by the pressing of the Start button. If tank is initially full, routine may need to be run a second time to empty detergent tank.

NOTE: Optionally, hot water can be added to the tank to aid in flushing out the system of any residual detergent prior to starting or during the cleanout routine.

Water Supply Hoses

Hoses connecting washer to faucet should be replaced every 5 years.

Long Vacations

Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.

Moving and Storage

Ask the service technician to remove water GTW840 and GTW845 models only: Do not move the washer with a full tank of detergent. If moving the washer with a partially filled

tank of detergent, do not tilt washer forward as detergent could spill from tank. If moving the washer will result in tipping the washer forward in any way, it is best to flush out your detergent tank. See Detergent Tank Clean-Out in this Care and Cleaning section.

18 49-3000187 Rev. 0

from drain pump and hoses. Do not store the

washer where it will be exposed to the weather.

Installation

Washer

Instructions

If you have any questions, call GE Appliances at 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com In Canada, call 800.561.3344 or visit GEAppliances.ca

BEFORE YOU BEGIN

Read these instructions completely and carefully.

•

IMPORTANT – Save these

instructions for local inspector’s use.

•

IMPORTANT – Observe all

governing codes and ordinances.

• Note to Installer – Be sure to leave these

instructions with the Consumer.

• Note to Consumer – Keep these

instructions for future reference.

• Skill level – Installation of this appliance requires

basic mechanical and electrical skills.

• Completion time – 1-3 hours

• Proper installation is the responsibility of the installer.

• Product failure due to improper installation is not covered under the Warranty.

PARTS SUPPLIED

Drain Hose

Cable Tie

Owner's Reference Guide

Drain Hose Clip

Clamp

TOOLS REQUIRED FOR WASHER INSTALLATION

Pliers

Level

PARTS REQUIRED (Sold separately)

Water Hoses (2) Rubber Washers (2)

and Strainer Screens (2)

Drain Hose Extension (For discharge heights from 60" - 96"

GE Appliances Parts and Accessories

Order on-line at GEApplianceparts.com today, 24 hours a day

or by phone at 800.626.2002 during normal business

hours.

Part Number Accessory

PM14X10002 4 ft Rubber Water Supply Hoses Or PM14X10005 4 ft Braided Metal Water Supply Hoses

WH1X2267 Rubber Washer (1) and Screen (1) WH49X301 Drain Hose Extension (For discharge

heights from 60" - 96"

NOTE: We strongly recommend the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.

49-3000187 Rev. 0 19

Installation Instructions

LOCATION OF YOUR WASHER

DO NOT Install the Washer:

1. In an area exposed to dripping water or outside

weather conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.

2. In an area where it will come in contact with curtains or

drapes.

3. On carpet. The floor MUST be a hard surface with a

maximum slope of 1/2″ per foot (1.27 cm per 30 cm).

To make sure the washer does not vibrate or move, you may have to reinforce the floor.

NOTE: If floor is in poor condition, use 3/4″ impregnated

plywood sheet solidly attached to existing floor covering.

IMPORTANT: Minimum Installation Clearances

- Alcove or Closet

• If your washer is approved for installation in an alcove or closet, there will be a label on the back of the machine describing requirements.

• Minimum clearance between washer and adjacent walls or other surfaces: 0" either side, 2" front, 3" rear. Vertical space from floor to overhead shelving, cabinets, ceiling, etc. = 60".

• Closet doors must be louvered or otherwise ventilated and have at least 60 square inches of open area. If the closet contains both a washer and a dryer, doors must

contain a minimum of 120 square inches of

NOTE: The clearances stated on this label are minimums. Consideration must be given to providing adequate clearances for installing and servicing.

open area.

WATER SUPPLY REQUIREMENTS

WATER SUPPLY LINES - Purge Hot and Cold water supply lines for 30 seconds prior to installation of hoses and washing machine. Ensure inlet hose screens are also clean and free of debris. WATER PRESSURE - Must be 20 psi minimum to 120 psi maximum. WATER TEMPERATURE - Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE WASHER when hot wash is selected. SHUTOFF VALVES - Both hot and cold shutoff valves (faucets) should be supplied. DRAIN - Water should be drained into standpipe. Discharge height MUST NOT BE LESS THAN 30 INCHES, and no more than 8 feet above the base of the washer. Standpipe must be 1-1/2 inches minimum inside diameter and must be open to atmosphere.

UNPACKING THE WASHER

After the machine is in the home, remove outside packing material/carton from washer.

Remove bag (containing clamp, cable tie and drain hose clip), drain hose and Owner's Reference Guide from tub.

NOTE: Leave foam shipping material inside tub opening to hold tub in place during the rest of installation.

Bag

Owner's Reference Guide

Leave foam shipping material inside tub

Drain hose

REMOVE THE BASE

Remove base from unit by placing foot on side of base and tipping unit back on corner post. Remove base and bring the washer back upright.

WARNING

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.

Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock, Water Valves, Drain Pump and Recirculation Pump.

- Electrical Shock Hazard

20 49-3000187 Rev. 0

Installation Instructions

CONNECT DRAIN HOSE TO

WASHER

Remove the cap from the drain port, if present, before installing the drain hose.

Port

Cap

Washer Back

Connect drain hose to drain port on back of washer. Open clamp with pliers and slide onto hose end. Holding clamp open, push hose end onto drain port until fully seated. Release clamp between locating ribs on hose end. Outlet of hose end should be oriented vertically.

CONNECT WATER HOSES TO

WASHER

Unplug electrical cord before installing water hoses. If not installed, install rubber washer in one end of hot water hose. Thread hot water hose onto connection labeled H at top rear of washer. Hand tighten and use pliers to tighten hoses between 1/8 and 1/4 turn beyond hand-tight.

If not installed, install rubber washer in one end of cold water hose C. Thread cold water hose onto connection labeled C at top rear of washer. Hand tighten and use pliers to tighten hoses between 1/8 and 1/4 turn beyond hand-tight.

Move washer as close to ﬁnal location as possible,

leaving room for you to make water, drain, and electrical connections to your home.

Drain

hose

Drain

port

Drain

end

Clamp

Rubber washer

CONNECT WATER HOSES TO

OUTLET VALVES

Determine which is HOT water line before attaching water hoses to faucets. Traditionally, HOT faucet is on left.

(If screen washers are not installed) With protruding part of screen toward you, install strainer screen/rubber washer into each of the free ends of two water hoses.

Connect hot water hose to hot water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand-tight. Open hot water valve.

Connect cold water hose to cold water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand-tight. Open cold water valve.

Check for leaks and drips at the hose couplings. Tighten as necessary.

49-3000187 Rev. 0 21

Installation Instructions

CONNECT TO DRAIN

Install drain hose clip on rear panel of washer. Route drain hose through

Drain

hose

clip

clip and insert free end into drain opening of your home.

NOTE: If longer drain hose is required, order drain

hose extension kit, GE Appliances part number WH49X301. Connect additional

Drain

hose

Washer

back

drain hose (contained in kit) to original hose with hose clamp (contained in kit).

If water valves and drain are built into wall, fasten drain hose to one of the water hoses with cable tie provided.

Drain hose

Wall

Cable tie

CONNECT TO DRAIN (Continued)

If your drain is a standpipe, fasten drain hose to

standpipe with cable tie provided.

Drain

hose

clip

Washer

back

5" Max.

insertion

30"

Min.

Drain

hose

into

drain

Cable

tie

Standpipe

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5" of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

If drain discharge height does not meet 30" minimum height requirement, end of drain hose must

be secured in drain opening of home by installer and have an air gap around hose to prevent siphoning.

Drain

hose

clip

5" Max.

30"

Min.

insertion

into

drain

Washer

back

Drain

hose

Less than

30"

hose

clip

Washer

back

22 49-3000187 Rev. 0

Installation Instructions

ELECTRICAL REQUIREMENTS

WARNING

Plug into a grounded 3-prong outlet.

DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord.

Failure to follow these instructions can result in death, fire or electrical shock.

CIRCUIT – Individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse.

POWER SUPPLY – 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.

Outlet Receptacle – Properly grounded 3-prong receptacle to be located so the power cord is accessible when the washer is in an installed position. If a 2-prong receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded 3-prong grounding type receptacle.

Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, with latest edition of the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed electrician if you are not sure that the washer is properly grounded.

CONNECT POWER AND INSTALL

Insert plug of electrical cord into a 115V, 15- or 20-amp wall

receptacle. Move washer into final position. Place level on flat top side edges of washer. Adjust all four leveling legs until washer is level left-to-right and front-to-back. Remove level.

Open tub lid. Remove and discard tub shipping material (see Step 1).

Remove plastic protector sheet from control panel face.

- Electrical Shock Hazard

Ensure proper ground exists before use.

Level

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment- grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING

risk of electrical shock. Check with a qualified electrician, or service representative or personnel, if you are in doubt as to whether the appliance is properly grounded. DO NOT modify the plug on the power supply cord. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

If required by local codes, an external 18 gauge or larger copper ground wire (not provided) may be added. Attach to washer cabinet with a #10-16 x sheet metal screw (available at any hardware store) to rear of washer as illustrated.

Attach ground wire and ground screw (obtain locally)

Mobile Home Installation:

Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).

FINAL CHECKLIST

Before starting the washer, check to make sure:

Main power is turned on. The washer is plugged in. The water faucets are turned on. The unit is level and all four leveling legs are firmly

on the floor. The shipping foam and cardboard are removed. The drain hose is properly tied up. There are no leaks at the faucet, drain line

or washer. Remove the cap from the drain port, if present,

before installing the drain hose.

Run the washer through a complete cycle.

Check for water leaks and proper operation. Place these instructions in a location near the washer

for future reference.

Improper connection of the equipmentgrounding conductor can result in a

1/2

”

Washer

back

49-3000187 Rev. 0 23

Troubleshooting Tips... Before you call for service

Problem Possible Causes What To Do

Small amount of water remaining in dispenser (on some models) at end of cycle

Short spray and delay after pushing the Start button

Water level seems low

Low water flow Water valve screens are

Water siphoning out of washer

Too many suds Soft water Try less detergent.

TROUBLESHOOTING TIPS

Water leaks Type of detergent Switch to High Efficiency detergent such as Tide HE Turbo™.

Water temperature seems incorrect

Water pumped out before cycle is complete

Water won’t drain Drain hose is kinked or

Washer spins and pauses at the beginning of cycles

Normal dispenser operation

Lid was opened and closed between cycle selection and start

This is normal Water may not cover the top level of the clothes. This is normal for

stopped up

Drain standpipe is too low or hose too far into standpipe

Too much detergent Measure your detergent carefully. Use less soap if you have soft

Type of detergent Switch to High Efficiency detergent such as Tide HE Turbo™.

Using too much detergent in washer

Fill hoses or drain hose is improperly connected

Household drain clogged Check household plumbing. You may need to call a plumber. Drain hose rubs on wall Make sure drain hose does not make contact with the wall. May

Constant water pressure to fill hoses at water source

Cooler water temperatures provide improved energy efficiency

Water supply is turned off or improperly connected

Water valve screens are stopped up

Cool/Cold Water when selecting Hot

House water heater is not set properly

Water was left in unit for 24 hours with lid closed or 15 minutes with lid open

improperly connected This is normal The washer is sensing the load.

It is normal for a small amount of water to remain in dispenser after the cycle.

This is normal. See START-UP SEQUENCE in the Safety Instructions section.

this high efficiency washer. Turn off the water source and remove the water connection hoses

from the upper back of the washer and the water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.

The drain hose must exceed 30” height at some point between the washer back and the drain pipe. Use anti-siphon clip. See the Installation Instructions.

water, a smaller load or a lightly soiled load.

Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load.

Make sure hose connections are tight at faucets and rubber washers are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility.

cause excessive wear on the hose. Tighten hoses at the faucets.

Check condition of the fill hoses; they should be replaced every 5 years.

New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance.

Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. NOTE: Water valves are marked “H” and “C”.

Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.

This is normal. The washer senses water temperature (on some models) and optimizes for best results. Cold water is added periodically when hot is selected.

Make sure house water heater is delivering water at 120°F–140°F (48°C–60°C).

Previous cycle has been cancelled. Close lid, select new cycle, and start machine.

Straighten drain hose and make sure washer is not sitting on it. Top of drain outlet should be less than 8 ft (2.44 m) above floor.

24 49-3000187 Rev. 0

Troubleshooting Tips... Before you call for service

Problem Possible Causes What To Do

Washer pauses during wash cycle

Residual powder in dispenser or clogging of dispensers

Laundry additives dispensing too soon

Washer pauses during spin cycle

Washer won’t operate Washer is unplugged Make sure cord is plugged securely into a working outlet.

Detergent packet not dissolving in Laundry Pack Dispenser chamber

Unexplained time and/ or settings changes

Basket seems loose Basket moves or rotates

Colored spots Incorrect use of fabric

Grayed or yellowed clothes

Lint or residue on clothes

The Soak Option was chosen

This is normal Many cycles incorporate as series of soaks within the agitation period to get

Wash water too cold or low home water pressure

Overfilling of dispensers Do not overfill or add water to dispenser. Select Deep Rinse option when

This is normal The washer may pause during the spin cycle to remove soapy water more

Water supply is turned off

Lid is open—safety feature prevents agitation and spinning when lid is up

Circuit breaker/fuse is tripped/blown

Electronics need to be reset

Start was not pressed Press Start.

Wash water too cold or detergent packet type/ quantity

Changing options (on some models)

freely

softener

Dye transfer Sort whites or lightly colored items from dark colors. Detergent amount Be sure to follow detergent manufacturer’s directions. Hard water Use a water conditioner or install a water softener. Water is not hot enough Make sure water heater is delivering water at 120°F–140°F (48°C–60°C). Washer is overloaded Loosely load clothes no higher than the top row of holes in the washer basket.

Dye transfer Sort clothes by color. If fabric label states wash separately, unstable dyes may

Clothes are air or line dried

Incorrect sorting Separate lint producers from lint collectors. Washing too long Wash small loads for a shorter time using Light Soil setting. Detergent not dissolving Overloading Loosely load clothes in the washer basket. For best results, load items around

Incorrect use of fabric softener

This is normal. The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear.

your clothes clean with less wear. Select a warmer wash temperature if possible to improve dissolving of

detergent or use liquid detergent. Make sure siphon caps are free of debris and fully pressed into position. Remove and clean tray if clogging occurs.

using fabric softener.

efficiently.

Turn both hot and cold faucets fully on.

Close lid and press Start.

Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have a separate outlet.

Unplug washer, wait 2 minutes, plug back in and press Start.

We recommend the use of High Efficiency laundry packs such as Tide PODS™ or Gain Flings™.

When using delicates cycle, place detergent pack in the bottom of the basket as this will help break down the pack with the gentler agitation.

Select a warmer wash temperature. if possible, to improve dissolving of detergent packets.

Use the secondary chamber by removing the Laundry Pack Cup. Do not exceed manufacturer’s recommended dosing quantity.

This is normal. Several options will change other options to maximize washer performance.

Washer basket does not have a traditional brake. Washer basket will move freely. This is normal.

Check fabric softener package for instructions and follow directions for using dispenser.

Make sure you have selected the Deep Rinse option. Pretreat stain and rewash using Speed Wash cycle before drying.

For best results, load items around the outside of the basket.

be indicated. If you do not dry your clothes with a clothes dryer, your clothes may retain

more lint.

Rewash, next time:

the outside of the basket.

Check fabric softener package for instructions and follow directions for using dispenser. Make sure you have selected the Deep Rinse option.

Try a liquid detergent; Use warmer water temperature.

TROUBLESHOOTING TIPS

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Troubleshooting Tips... Before you call for service

Problem Possible Causes What To Do

Clothes too wet No spin selected Select a spin option.

Incorrect cycle selected Make sure the cycle selected matches the load you are washing.

Some fabrics will feel wetter when rinsed with cold water.

Wash load out of balance

Blinking Spin light or Spin light on at end of cycle

Pilling Result of normal wear on

Snags, holes, tears, rips or excessive wear

TROUBLESHOOTING TIPS

Wrinkling Incorrect wash and dry

Out of balance condition has been detected

poly-cotton blends and fuzzy fabrics

Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets

Undiluted chlorine bleach

Chemicals like hair bleach or dye, permanent wave solution

cycles Improper sorting Avoid mixing heavy items (like jeans) with light items (like blouses).

Overloading Loosely load clothes in the washer basket. Repeated washing in

water that is too hot

Redistribute load in washer and run through Drain & Spin cycle. Allow cycle to continue and finish.

If load is wet at the end of the cycle, even out load and run a Drain & Spin cycle.

While this is not caused by the washer, you can slow the pilling process by washing garments inside out.

Fasten snaps, hooks, buttons and zippers. Remove loose items like pins, objects in pockets and sharp buttons. Turn knits (which snag easily) inside out.

Check bleach package instructions for proper amount. Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.

Rinse items that may have chemicals on them before washing. Use Speed Wash cycle with Extra Rinse option.

Match Cycle selection to the type of fabric you are washing (especially for easy care loads).

Try a fabric softener.

Wash in warm or cold water.

Sounds Possible Causes Reason

“Clicking” Shifter mechanism is

engaging or disengaging

Back and forth “swoosh”

“Clicking” behind Control during fill

Water flow changes during fill

Motor sounds during spin

“Humming” Water drain pump The drain pump will make a humming sound when pumping out

“Gurgling” Water drain pump When the pump starts drawing in air, It starts to gurgle. The washer

Water “swishing”

Washer rocking/ moving

“Squeaking” sound Washer not level and

Washer sounds that may be different from your prior washer:

Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. To listen and watch videos of normal washer operation, please go to http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061 or scan the QR code.

Electric motor reversing direction

Automatic Temperature Control Valve

Motor ramping up/down during spin cycle

Drive motor The drive motor will make a “humming” sound during the wash and

Washing process

Washer leveling legs uneven

rubbing on cabinet

The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the wash.

This sound is the motor rotating back and forth to clean your laundry.

Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.

The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops.

water after agitation stops and continue until spin is complete.

spin phases of the cycle.

should then begin spinning and the sound will continue until it is done spinning.

Water swishing while the unit is agitating is normal, especially with smaller loads.

To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down.

26 49-3000187 Rev. 0

GE Appliances Washer Limited Warranty

GEAppliances.com

All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at geappliances.com/service, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.

For the period of We will replace One year

From the date of the original purchase

Ten years

From the date of the original purchase

What is not covered:

■

Service trips to your home to teach you how to use

the product.

■

Improper installation, delivery or maintenance.

■

Failure of the product if it is abused, misused, or used for

other than the intended purpose or used commercially.

■

Replacement of house fuses or resetting of circuit

breakers.

■

Products which are not defective or broken, or which

are working as described in the Owner’s Manual.

Any factory specified part of the washer which fails due to a defect in materials or workmanship. During this limited one-year warranty, we will also provide, free of

charge, all labor and related service to replace the defective part.

The motor, if it should fail due to a defect in materials or workmanship. During this additional nine-year limited warranty, you will be responsible for any labor and related service costs.

■

Damage to the product caused by accident, fire,

floods or acts of God.

■

Incidental or consequential damage caused by

possible defects with this appliance.

■

Defects or damage due to operation in freezing

temperatures.

■

Damage caused after delivery.

■

Product not accessible to provide required service.

LIMITED WARRANTY

Staple your receipt here. Proof of the original purchase

date is needed to obtain service under the warranty.

EXCLUSION OF IMPLIED WARRANTIES

Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

In the United States:

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: GE Appliances, a Haier company, Louisville, KY 40225

In Canada:

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location.

Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from province to province. To know what your legal rights are, consult your local or provincial consumer affairs office.

Warrantor: MC Commercial Inc., Burlington, ON, L7R 5B6

Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are

available while your warranty is still in effect. You can purchase it online anytime at

geappliances.com/extended-warranty

or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.

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