GE GTW525ACPWB Owner's Manual
SAFETY INSTRUCTIONS ..........3
USING THE WASHER
Getting Started ...................... 5
Loading .............................15
Appliance Communication .............16
CARE AND CLEANING ............17
INSTALLATION
INSTRUCTIONS
TROUBLESHOOTING TIPS ......23
LIMITED WARRANTY ............27
CONSUMER SUPPORT .......... 28
.....................18
OWNER’S MANUAL &
INSTALLATION
INSTRUCTIONS
GTW540
GTW525
GTW500
GTW490
GTW485
GTW480
GTW465
GTW460
GTW340
GTW335
GTW330
GTW220
HTW240
HTW200
ENGLISH/ESPAÑOL
Write the model and serial
numbers here:
Model # _________________
Serial # _________________
WASHERS
GE is a trademark of the General Electric Company. Manufactured under trademark license.
You can find them under the
lid of the washer.
49-3000255 Rev 0 10-20 GEA
G028
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances
product, and we think you will too. Among other things, registration of your appliance ensures that we
can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration
card included in the packing material.
2 49-3000255 Rev 0
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
WARNING
Ŷ
Read all instructions before using the appliance.
Ŷ
Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
Ŷ
DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with
gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could
ignite or explode.
Ŷ
DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
Ŷ
Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a
period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke
or use an open flame during this time.
Ŷ
DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this
appliance is used near children. Before the washer is removed from service or discarded, remove the door or
lid. Failure to follow these instructions may result in death or injury to persons.
Ŷ
DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
Ŷ
For waterproof, water-resistant and bulky items, only use the Bulky Items (or Delicates) cycle. DO NOT use
other cycles for these items. Using other cycles can cause excessive vibration and may result in injury or
damage to the washer, walls, or floor. DO NOT mix waterproof and non-waterproof items.
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
Ŷ
DO NOT install or store this appliance where it will be exposed to the weather.
Ŷ
DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless
specifically recommended in the user maintenance instructions or in published user repair instructions that you
understand and have the skills to carry out.
Ŷ
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or
broken parts including a damaged cord or plug.
Ŷ
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT
disconnect power.
Ŷ DO NOT climb on or stand on this unit.
Ŷ
See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.
49-3000255 Rev 0 3
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
Ŷ
Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C”
valve.
Ŷ
Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which
could cause permanent damage and invalidate the warranty.
Ŷ
Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation
Instructions.
- Electrical Shock Hazard
SAFETY INFORMATION
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death, fire or electrical shock.
Ŷ
Ensure washer is properly leveled and washer legs are adjusted such that unit is stable.
Ŷ
Optional drain hose extension recommended for discharging heights from 60” - 96”.
Ŷ
GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for
purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.
Ŷ
GE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need
to be replaced every 5 years to reduce the risk of hose failures and water damage.
START-UP SEQUENCE
Ŷ
Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer
will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the
lid is opened during this period, the washer will pause. You will have to push the Start button again to restart
the cycle.
AUTOMATIC DRAIN SEQUENCE
Ŷ
Machine will automatically drain any time the lid is left open for more than 15 minutes and water is present.
Ŷ
Machine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is
present.
WHEN NOT IN USE
Ŷ
Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill
hoses; GE Appliances recommends changing the hoses every 5 years.
PARTS AND ACCESSORIES
Order on-line at GEApplianceparts.com today,
24 hours a day or by phone at 800.626.2002 during
normal business hours. In Canada, visit your local
GE Appliances parts distributor or call 800.661.1616.
Part Number Accessory
PM14X10002 4 ft rubber water supply hoses
Or
PM14X10005 4 ft braided water supply hoses
WH49X301 Drain hose extension
PM7X1 Washer Floor Tray
READ AND SAVE THESE INSTRUCTIONS
4 49-3000255 Rev 0
Getting started
USING THE WASHER
WARNING
Throughout this manual, features and appearance may vary from your model.
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INFORMATION before operating this appliance.
Controls
B AEE F FF
DeepClean
D
B AEE F FF
DeepClean
D
B AEE F FF
D
49-3000255 Rev 0 5
Getting started
B AEC F FF
DeepClean
USING THE WASHER
D
B AEC F FF
D
B AC EF
Fill Soak Wash Rinse Spin
EXTRA RINSE
Water Level Temperature
LOW
HIGH
MED MAX
Select when adding Fabric Softener
WHITES DELICATES
AUTO
BULKY ITEMS SPEED WASH
BEDDING/TOWELS
DEEP CLEAN DRAIN AND SPIN
COLORS
NORMAL
START / PAUSE
Hold 3 Sec to Stop
TAP
COLD
Pause
Lid Locked
COLD
COOL
COLORS
WARM
HOT
D
B AC EF
DeepClean
D
6 49-3000255 Rev 0
Getting started
USING THE WASHER
B AC EF
Medium
Medium
Large
Precise Fill
D
B AC EF
Super
Precise FillSmall
D
Medium
Regular Large
Small
Large
B AC EF
Super
Precise FillSmall
D
B AC
Precise Fill
49-3000255 Rev 0 7
D
Getting started
Step 1
•
Add fabric softener to the
fabric
softener dispenser
(on some
models); see
page 14.
•
If using detergent packets,
add to the bottom of the
wash basket before adding
clothes.
USING THE WASHER
Start/Pause
A
Press Start to begin the cycle. NOTE: If the lid is closed, the lid will lock only during the load sensing portion of the cycle (when
the Precise Fill/Auto selection is made or models which do not have a load size selection) and during spin portions of the cycle.
Lid will unlock after load sensing and spin.
Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Pause indicator light will blink.
To continue the cycle, press Start again. If water remains in the machine, select the Drain & Spin cycle to drain basket and spin
water out of the washer basket. NOTE: Machine will automatically cancel and drain when water is present and the lid is left
open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to
begin new cycle.
Step 2
• Loosely add items around
agitator or Infusor. Overloading
may negatively impact wash
performance. See page 15 for
suggested loading examples.
• Add the manufacturer’s
recommended amount of
detergent to the top of the
load after adding clothes. We
recommend the use of High
Efficiency detergents such as
in your energy efficient washer.
Step 3
Step 4
• Close lid. • Press
NOTE: Unit will not start
Start.
with lid open if Precise Fill/
Auto is selected except on
Bulky Items cycle.
• Select wash cycle.
• Select wash options, including Deep
Rinse/Extra Rinse option (on some
models) when using fabric softener.
• Select options.
• Select load size (on some models).
Cycle Status Lights
B
Shows whether the washer is in the Fill, Soak, Wash, Rinse or Spin portion of the cycle.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle
and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the
out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load
and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly
in the wash basket and run a Drain & Spin cycle.
Load Size/Water Level (on some models)
C
Add detergent to the bottom of the basket and fabric softener to the dispenser (on some models) prior to loading clothes.
Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size
accordingly.
Make the load selection:
Regular Large
Small
(features and appearance will vary by model)
Precise Fill/Auto (on some models)
– For convenience, best performance and optimal efficiency, select Precise Fill/Auto for models so equipped. This selection
automatically provides the correct amount of water suited to the size and type of load placed in the unit. Lid will be locked for the
duration of the load sensing process, which includes a brief spin period and a portion of the water fill.
– If you prefer to manually select the water level, select Low/Small through Max/Super (or Large on some models). While Precise Fill/
Auto is best for most loads and general washing, you may want to manually select the load size for specialty items such as bulky,
lightweight comforters or pillows, where you want to ensure a larger water level is applied. Manual load size selections should be made
for wet items placed in the washer, such as soaked towels or garments.
– The washer will not fill with water when
machine is able to begin filling with water in order to sense the load size.
NOTE: This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may
notice that the water level is lower than on your previous washer. This is normal.
Precise Fill/Auto
is selected if the lid is opened. When the lid is closed the
Precise Fill
Water Level
LOW
HIGH
MED MAX
AUTO
8 49-3000255 Rev 0
Getting started
Wash Cycles-Cycle Selector Knob - For models GTW540, GTW525, GTW500, GTW490, GTW485, GTW480,
D
GTW465, GTW460, GTW340, GTW335, GTW330, GTW220 & HTW240 only.
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the
knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the
new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance,
select the cycle that most closely matches the items being washed.
Selections and options shown in bold are the recommended settings for that cycle.
Some cycles and options may not be available on some models.
Items to Wash Cycle Wash Temp Soil
Cycle for normal,
regular, or typical
use for washing
up to a full load
of normally
soiled cotton
clothing.
Dark colored
items, linens,
and mixed loads.
Casual clothes,
lightly soiled
office wear.
Lingerie and
special care
fabrics with light
soil.
Dark colored
fabrics and
mixed loads.
Medium to lightly
soiled athletic
wear items of
technical or
synthetic fabrics.
Small loads of
lightly soiled
items that are
needed in a
hurry.
49-3000255 Rev 0 9
Colors Hot
Dark
Colors
Casuals Hot
Delicates Hot
Cold
Wash
Active
Wear
Speed
Wash
Warm
Colors
Cool
Cold
Tap Cold
Hot
Warm
Colors
Cool
Cold
Tap Cold
Warm
Colors
Cool
Cold
Tap Cold
Warm
Colors
Cool
Cold
Tap Cold
Hot
Warm
Colors
Cool
Cold
Tap Cold
Hot
Warm
Colors
Cool
Cold
Tap Cold
Hot
Warm
Colors
Cool
Cold
Tap Cold
Level
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Spin
Selection
(Duration)
Max/Extra
Normal
Max/Extra
Normal
Max/Extra
Normal
Max/Extra
Normal
Max/Extra
Normal
Max/Extra
Normal
Max/Extra
Normal
Options Available Cycle Details
Stain PreTreat
Guide
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
On GTW460
Model Only:
Deep Fill
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
Deep Fill
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
Cycle for normal, regular, or typical
use for washing up to a full load
of normally soiled cotton clothing.
Choose the Heavy or Extra
Heavy soil level selection and
Warm or Hot water temperature
selection as appropriate for your
clothes load for a higher degree of
cleaning. Incorporates multi-stage
fills and wash periods to provide
optimal fabric care.
Lower wash temperatures,
a shorter wash period, and
a deep fill rinse (on some
models) minimizes fading and
spotting of dark colored fabrics.
Incorporates multi-stage fills and
wash periods to provide optimal
fabric care.
Wash period tailored to care for
casual clothes and office wear
items. Incorporates multi-stage
fills and wash periods to provide
optimal fabric care.
Utilizes a unique “tri-pulse” extra
gentle agitate profile and a low
spin speed to provide special
care to delicate fabrics. It is
recommended to place small or
ultra delicate items in mesh bags
before washing.
Cycle combines multiple extended
wash agitation periods with soak
periods to provide enhanced
cleaning performance and energy
efficiency with colder water
temperatures.
Cycle designed for care of medium
to lightly soiled active wear,
wear, and technical fabrics.
Incorporates a multi stage wash period
with soak to effectively treat body soils
and odors. Use the Heavy Duty cycle
for heavily soiled sports clothing
constructed of sturdy fabric.
Utilizes an expedited wash period
and time saving continuous spray
rinse to clean small lightly soiled
loads in the fastest time possible.
aththletic
USING THE WASHER
Getting started
Wash Cycles-Cycle Selector Knob - Continued - For models GTW540, GTW525, GTW500, GTW490,
D
GTW485, GTW480, GTW465, GTW460, GTW340, GTW335, GTW330, GTW220 & HTW240 only.
Items to Wash Cycle Wash Temp Soil
Wet load of items.
For items that need
only to be rinsed,
use this cycle with
Deep Rinse/Extra
Rinse option.
Jeans with
medium to light
soil. For heavily
soiled work jeans,
use the Heavy
USING THE WASHER
Duty Cycle.
Sturdy fabrics with
heavy soil.
Water-resistant,
bedding and
bulky items, such
as large coats,
mattress pads,
and bath mats.
Towels.
Sheets.
Whites and
household linens
Heavily soiled
colorfast items.
Drain &
Spin
Jeans Hot
Deep
Clean
Bulky
Items
Towels /
Sheets
Whites Hot
Sanitize
with Oxi*
Warm
Colors
Cool
Cold
Tap Cold
Warm
Colors
Cool
Cold
Tap Cold
Warm
Colors
Cool
Cold
Tap Cold
Warm
Colors
Cool
Cold
Tap Cold
Warm
Colors
Cool
Cold
Tap Cold
Hot
Hot
Hot
Hot Ex. Heavy Max/Extra Auto Soak
Level
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Ex. Heavy
Heavy
Normal/
Medium
Light
Ex. Light
Spin
Selection
(Duration)
Max/Extra
Normal
Max/Extra
Normal
Max/Extra
Normal
Max/Extra
Normal
Max/Extra
Normal
Max/Extra
Normal
Options Available Cycle Details
Utilizes a high speed spin to
extract water from wet items.
Deep Rinse/Extra
Rinse
2nd Rinse
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
Stain PreTreat
Guide
Deep Fill
Auto Soak
Deep Rinse/Extra
Rinse
2nd Rinse
Deep Rinse/Extra
Rinse
2nd Rinse
For items that need to be rinsed,
select the Deep Rinse/Extra Rinse
and/or 2nd Rinse option when
using this cycle.
Combines higher water levels,
a specially designed agitation
profile, and multi step wash and
soak periods to care for jeans
with medium to light soil. Use
the Heavy Duty cycle for heavily
soiled work jeans.
Incorporates multi-step wash
and soak periods combined
with extended wash periods to
effectively clean heavily soiled
sturdy fabrics.
Provides a Deep Fill/max fill
wash water level to wash bulky
and waterproof items. Also
incorporates a Deep Fill rinse to
effectively rinse bulky items and
a low spin speed appropriate
for these items. Only use this
cycle for water-resistant,
bedding or bulky items.
Cycle designed washing towels or
sheets, using a higher water level
and a soak period to effectively clean
these items. It is recommended
that towels and sheets be washed
separately for best care and washing
performance. For waterproof bed
covers use Bulky Items cycle.
Cycle tailored to clean and
brighten your whites.
Cycle uses an initial lower water
fill for super concentrated, high
temperature sanitization followed by
a heavy wash step. A pump purge
and deep rinse is incorporated to
remove contaminants. See additional
details below.
*Sanitize with Oxi
The Sanitize With Oxi cycle, when using an Oxi additive along with your detergent, is designed to remove 99.9% of bacteria found in
home laundry. Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load
in a top load washer, follow the detergent and the Oxi product label instructions. For the Sanitize With Oxi cycle only, add the clothes
first and then place the detergent and Oxi product directly on top of the load. The washer hot water supply connection must provide
a minimum of 120°F to ensure the effectiveness of this cycle.
NOTE: The Sanitize with Oxi cycle will use the HOT water and Extra Heavy soil setting regardless of the actual settings on the
Temperature and Soil Level knobs. The lid will be locked during the wash cycle. Pause can be pressed to unlock the lid. The
Stain PreTreat option is not available.
10 49-3000255 Rev 0
Getting started
Wash Cycles-Cycle Selector Knob - Continued - For models GTW540, GTW525, GTW500, GTW490,
D
GTW485, GTW480, GTW465, GTW460, GTW340, GTW335, GTW330, GTW220 & HTW240 only.
USING THE WASHER
CAUTION
Failure to follow these instructions may result in injury or property damage.
For Waterproof, Water-Resistant, or Bulky Items:
•
Only use the Bulky Items (or Delicates) cycle. NOTE: Some models only have a Delicates cycle
.
• Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor.
•
Do not mix waterproof and non-waterproof items
•
Read the Owner’s Manual for wash cycle details.
Wash Cycles-Cycle Selector Knob - For model HTW200 only.
D
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the
knob after starting a cycle will stop the washer and change the cycle options to the new selection. Press Start to begin the
new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance,
select the cycle that most closely matches the items being washed.
Items to Wash Cycle Wash Temp Soil
Cycle for
normal, regular,
or typical use
for washing up
to a full load of
normally soiled
cotton clothing.
Whites and
household linens
Light colored
items. More
heavily soiled or
items with body
soils.
Lingerie and
special care
fabrics with
light soil.
Water-resistant,
bedding and
bulky items,
such as large
coats, mattress
pads, and bath
mats.
Wet load of
items.
Colors Cool
Cold
Tap Cold
Whites Hot Heavy
Casuals Warm Heavy
Delicates Cool Light Normal Utilizes a unique “tri-pulse” extra gentle agitate profile
Drain &
Spin
Level
Normal Normal Cycle for normal, regular, or typical use for washing up
Medium
Light
Medium
Light
.
Spin
Selection
(Duration)
to a full load of normally soiled cotton clothing. Multiple
wash temperature selections are available within this
single cycle:
Tap Cold: Coldest selection available, adds no hot
water.
Cold: Adds some hot water to aid dissolving
detergents in colder climates.
Cool: Adds more hot water to increase cleaning.
The Normal cycle is identical in cycle steps, wash
times, etc. for each wash temperature selection
available.
All rinses are cold.
Normal Provides the hottest hot temperature available (based
on your water heater setting) with longer wash periods
to clean and brighten your whites. It is recommended
that a Oxi or chlorine bleach product appropriate
for items being washed be used with this cycle to
maximize whitening performance. Note that three soil
levels are available: Heavy, Regular, and Light. Rinse
is cold.
Normal Wash temperature and wash profile tailored for items
that are more heavily soiled and/or contain body
soils. Note that three soil levels are available: Heavy,
Regular, and Light. Rinse is cold.
and a low spin speed to provide special care to
delicate fabrics. It is recommended to place small or
ultra delicate items in mesh bags before washing.
Normal Utilizes a high speed spin to extract water from wet
items.
Cycle Details
NOTE: Water temperature selections are embedded within the wash cycles. For the Colors Cycle Normal, there are multiple
temperature selections available. For other cycles, such as Whites, there is only one temperature available but there are
multiple soil levels embedded. Select the cycle, temperature and soil level that best matches items being washed.
49-3000255 Rev 0 11
Getting started
Settings
E
Select settings for agitation (Soil) and water temperature (Temp).
NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and
a dryer).
Cycle Options (on some models)
F
Stain PreTreat
The Stain PreTreat feature allows you to indicate what stains are on the garments in your load. An initial water fill is
performed at a temperature tailored to the stain type selected and to an amount which enables a concentrated cleaning
step. A stain scrubbing period, followed by an active soak, is conducted to effectively treat the stain. Then additional water
is added to the selected temperature and the wash phase is conducted for the cycle selected. For washing normally soiled
cotton clothing the Stain PreTreat option should be in the Off position.
This feature can be applied to most wash cycles as described in the cycle guide.
USING THE WASHER
To use Stain PreTreat:
1. Select the desired wash cycle.
2. Select the stain to be treated under the Stain PreTreat options.
Stain PreTreat Guide
Category
Tomato Cool/Warm Sauce
Dirt Cool/Warm Dirt
Grass Cold/Warm Grass
Wine Cool/Warm Wine
• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being
washed.
• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second
treatment.
Recommended
Temperatures
Treatment/Wash
Stain
Catsup
Salsa
Clay
Mud
Lipstick
Chocolate
Gravy
Mayonnaise
BBQ Sauce
Soda
Kool-Aid
Tea
Coffee
Juice
Beer
For best results,
before placing in
washer:
Pretreat with liquid
detergent or stain
remover product;
rinse with cool
water.
Allow dirt to dry;
remove loose dirt
using a brush.
Rinse with cool
water.
Pretreat with liquid
detergent or stain
remover product.
Brush lightly; rinse
with cold water.
Pretreat with
mixture of Oxi
product and cool
water. Add Oxi
product along with
detergent in the
washer.
12 49-3000255 Rev 0
Getting started
Cycle Options - Continued
F
Deep Fill
Select the Deep Fill feature for loads where extra water is needed. The Deep Fill feature is recommended for special case
loads only, not for typical use.
Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Holding the
Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it
takes to fill the washer.
To cancel the option if desired, press the Deep Fill button again.
NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional
water is desired. To stop the extra fill, press the Deep Fill button again and the water will stop.
Auto Soak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle
automatically.
2nd Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the 2nd Rinse option to better remove additional
residues.
Extra Spin
Select to provide additional spin time, increasing energy efficiency through reducing drying times.
2nd Rinse + Extra Spin
Provides both a second rinse and an extra spin.
Deep Rinse/Extra Rinse
Set this option to provide a deep rinse or when using fabric softener. This option may change other settings (e.g. Spin may go to a
higher setting) to maximize performance.
NOTE: For models GTW340, GTW490 and GTW500 only. If liquid fabric softener is desired, wait until the Rinse cycle status light
is lit and the final rinse fill is complete before adding the recommended amount of liquid fabric softener directly to the rinse bath.
When adding liquid fabric softener, pour into deeper areas of rinse water while avoiding direct contact with fabric.
USING THE WASHER
Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some
situations that you can perform without the need to call for service. The chart below describes the helpful lights you may
notice flashing on the display.
Spin light blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining
Fill light (Water
not entering
washer)
Lid Locked light Lid Locked light will flash if 3 cycles have been started without opening the lid. The washer will not
portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs,
the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In
some cases, the washer may not be able to balance the load and spin up to full speed. If you notice
the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash
basket and run a Drain & Spin cycle.
Check your house water supply. Did you forget to turn on one or both supply valves after installation or
coming back from vacation? As soon as the light starts to flash, the washer will initiate a 4 minute lockout period. The washer controls won’t respond/change during this time. After the 4 minutes, you can
begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute
timer will start over again.
start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If
the problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.
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Getting started
Automatic Load Sensing
This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the
washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to
begin filling with water in order to sense the load size.
NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete
(significantly shorter for smaller loads); this is normal operation.
NOTE: This is a high efficiency washing machine. This system requires less water while providing effective cleaning action. You
may notice that the water level is lower than on your previous washer. This is normal.
Liquid Fabric Softener Dispenser (on some models)
The agitator cap fits into the top of the agitator. If it accidentally
comes off, simply put it back on.
The fabric softener dispenser automatically releases liquid fabric
softener at the proper time during the cycle.
USING THE WASHER
Do not stop the washer or raise the lid during the first spin.
This will cause the dispenser to empty too soon.
To use, follow these steps:
Make sure dispenser is securely attached to agitator.
1
Use only liquid diluted fabric softener. Pour into dispenser,
2
using amount recommended on package.
Never pour fabric softener directly on clothes. It may stain
them.
ONLY this
portion of the
dispenser is
visible once
installed into
agitator
Liquid Bleach
Liquid chlorine bleach should be added through the bleach
dispenser in the front left corner. Follow bleach manufacturer’s
recommendations for the correct amount of liquid chlorine
bleach based on load size, taking care to not apply or spill it
directly on clothing.
NOTE: Do not use liquid chlorine bleach and laundry
pretreatments such as an Oxi product in the same wash load.
Add water to dispenser until it reaches the maximum fill line.
3
Do not pour anything into the agitator
if the agitator cap or dispenser is
removed.
Select Deep Rinse/Extra Rinse option.
4
NOTE: Fabric softener may not dispense properly if the Deep
Rinse/Extra Rinse option is not selected.
Pretreatment
Place laundry pretreatments, such as an Oxi product, directly
in the bottom of the wash basket before loading clothes.
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NOTE: Do not use liquid chlorine bleach and laundry
pretreatments such as an Oxi product in the same wash load.
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Always follow fabric manufacturer’s care label when laundering.
Proper Use of Detergent
Using too little or too much detergent is a common cause
of laundry problems.
Use less detergent if you have soft water, a smaller load or
a lightly soiled load.
For spots, apply pre-treatment to items as recommended on
the product label. Application should be made in the basket to
prevent overspray which may cause the coloring on the lid or
graphics to fade.
Place detergent packets in the bottom of the wash basket
before adding clothes.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the
fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton
towels and socks separate from lint collectors including synthetic garments and dress pants.
GE Appliances recommends the use of High Efficiency
detergents such as in your energy efficient washer.
HE detergents are formulated to work with low water
wash and rinse systems. HE detergents reduce the
oversudsing problems commonly associated with regular
detergents.
When using high efficiency or concentrated detergents,
consult the product label to determine amount required for
optimum performance. Excessive detergent will negatively
impact wash performance.
USING THE WASHER
WARNING
DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.
No washer can completely remove oil.
DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils).
DO NOT reach into the washer until all moving parts have stopped.
Doing so can result in death, explosion, fire or amputation.
- Fire Hazard
Loading the Washer
Load dry items loosely in the washer basket. For best
results, load items evenly and loosely around the outside of
the basket, filling in towards the center on larger loads. To
add items after washer has started, press Start/Pause if the
lid is locked; wait until the Lid Lock indicator on the display
is no longer illuminated before attempting to open the lid. Lift
the lid and submerge additional items around the outside of
the basket. Close the lid and press Start to resume. Adjust
load size selection and/or use Deep Fill option if necessary.
Clothes Level
Water Level
Average Small Load
Clothes Level
Water Level
Average Medium Load
Ŷ On Infusor models, do not place large items such as
sheets, blankets and towels across the Infusor. Load
them around the outside of the basket.
Ŷ Do not put lawn or sofa cushions into the washer as they
are too big to move. Remove outer covers and ONLY
wash them.
Average Large Load
Clothes Level
Water Level
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Appliance communication
WiFi Connect (For customers in the United States only - on some models)
Your washer may be GE Appliances WiFi Connect
compatible using the optional GE Appliances
ConnectPlus module.
If compatible: To connect this appliance to the
internet you will need to purchase a GE Appliances
ConnectPlus and attach the module to your appliance
through the communication port in the appliance.
The GE Appliances ConnectPlus will allow your
appliance to communicate with your smartphone for
remote appliance monitoring, control and notifications.
WiFi Connectivity: For assistance with the appliance
or the GE Appliances ConnectPlus network
connectivity, please call GE Appliances Connected
Home Support at 800.220.6899.
Please visit www.GEAppliances.com/connect to learn
more about connected appliance features, to learn
what connected appliance apps will work with your
smartphone and to learn where you can purchase a
ConnectPlus module.
The ConnectPlus module has the FCC/IC ID located
on the back of the module.
Part Number Accessory
PBX10W00Y0 WiFi ConnectPlus module
APPLIANCE COMMUNICATION
16 49-3000255 Rev 0
Care and cleaning
CARE AND CLEANING
WARNING
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.
Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock,
Water Valves, Drain Pump and Recirculation Pump.
- Electrical Shock Hazard
Exterior of the Washer
Immediately wipe off any spills with a damp cloth.
Interior of the Washer
Leave the lid open after washing to allow moisture to
evaporate. If you want to clean the basket, use a clean
soft cloth dampened with liquid detergent; then rinse.
(Do not use harsh or gritty cleaners.)
Cleaning the Fabric Softener Dispenser (on some models)
Remove the dispenser from the top of the agitator.
1
Separate the dispenser cup from the cover by grasping the top and pushing down on the
2
inside of the cup with your fingers. Dispenser cup will pop free from the cover.
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following
3
solution:
Ŷ
1 US gallon (3.8 liters) warm water
Ŷ
1/4 cup (60 ml) heavy-duty liquid detergent
Ŷ
1 cup (240 ml) bleach
If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff brush; you
4
may roughen the surface of the dispenser.
Rinse and reassemble dispenser. Place dispenser back on the agitator.
5
Separate for cleaning
Water Supply Hoses
Hoses connecting washer to faucet should be replaced
every 5 years.
Moving and Storage
Ask the service technician to remove water from drain
pump and hoses. Do not store the washer where it will
be exposed to the weather.
Long Vacations
Be sure water supply is shut off at faucets. Drain all
water from hoses and water filter pump area if weather
will be below freezing.
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