GE ETS22, HTS22, PTS22, PTS25, STS22, GTS22 Technical Service Manual
Specifications and Main Features
Frequently Asked Questions
User Manual
C
GE Consumer Home Services Training
TECHNICAL SERVICE GUIDE
LTMNF 22 and 25 Cubic Foot
GE/Hotpoint/Profile
Arctica Refrigerators with Electronic
Controls
MODEL SERIES:
ETS22
GTS22
HTS22
PTS22
PTS25
STS22
PUB #31-907705/01
!
IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible for the
interpretation of this information, nor can it assume any liability in
connection with its use.
WARNING
To avoid personal injury, disconnect power before servicing this
product. If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.
RECONNECT ALL GROUNDING DEVICES
If grounding wires, screws, straps, clips, nuts, or washers used
to complete a path to ground are removed for service, they must
be returned to their original position and properly fastened.
All rights reserved. This service guide may not be reproduced in whole or in part
in any form without written permission from the General Electric Company.
TABLE OF CONTENTS
TECHNICAL DATA ........................................................................................................................ 2
MODEL NOMENCLATURE .......................................................................................................... 3
SERIAL NUMBERS ...................................................................................................................... 4
DISCONNECT POWER CORD BEFORE SERVICING
IMPORTANT-RECONNECT ALL GROUNDING DEVICES
All parts of this appliance capable of conducting
electrical current are grounded. If grounding wires,
screws, straps, clips, nuts or washers used to
complete a path to ground are removed for service,
they must be returned to their original position and
properly fastened.
ELECTRICAL SPECIFICATIONS
Temperature Control {Position 5) ................ 7-(-11 )°F
Defrost Control ............................................ 60hrs @ 45 min
This information is intended for use by individuals
possessing adequate backgrounds of electrical,
electronic and mechanical experience. Any attempt
to repair a major appliance may result in personal
injury and property damage. The manufacturer or
seller cannot be responsible for the interpretation
of this information, nor can it assume any liability
in connection with its use.
INSTALLATION
Clearance must be provided for air circulation
AT TOP ....................................................................... 1”
AT SIDES .................................................................... 1/8”
AT REAR .................................................................... 1”
AIR FLOW
COLD AIRMIXED AIRWARMER AIR
REPLACEMENT PARTS
Board Asm. Temperature Control ........................... wr55x10085
Model series ETS, GTS, HTS, and STS 22-cubic foot refrigerators, and PTS 22-and 25cubic foot refrigerators are energy-efficient refrigerators that will provide the consumer with
a quiet-operating, fully featured product.
G T S 22 I B M A F WW
Brand/Product Exterior color
G - GE WW - White on white
H - Hotpoint AA -Almond on almond
P - Profile BB - Black on black
E - Eterna CC - Bisque on Bisque
S - GE Select WH - White on blackAD - Almond on Black
Configuration
S - Side by Side Door Type
T - Top Mount F - Flat R - Right door swingL - Left door swing
WW - White on White
AA - Almond on Almond
BB - Black on Black
CC - Bisque on Bisque
WH - White on Black
AD - Almond on Black
F - Flat
R - Right
L - Left Door Swing
Depth/Power Engineering
S - Standard Depth A - Initial Design
T - Tropical B - 1st Revision
G - Global
Capacity Model Year
(cubic feet) AHAM Rated Volume M - 2001
Interior Features/Shelves Icemaker/Exterior
A - Leader Wire B - Non Dispenser
D - Deluxe Wire IM Ready
I - Deluxe Glass D - Cubed ice/water
K - Spillproof/Slideout Glass E - Cubed/crushed water
M - Spillproof/Slideout Glass & Quickspace F - 6 Month filter
Q - Showcase Derivative Cubed/crushed
U - AVB Derivative G - 1 Year filter
W - HPS Derivative Cubed/crushed
X - Regional Derivative I - In-line filter/indicator Cubed/crushed/water
A - Initial Design
B - 1st Revision
B - Non Dispenser
IM Ready
D - Cubed Ice/Water
E - Cubed/Crushed Water
F - 6-Month Filter
Cubed/Crushed
G - 1-Year Filter
Cubed/Crushed
I - In-line Filter/Indicator
Cubed/Crushed/Water
– 3 –
SERIAL NUMBERS
The serial numbers for General Electric, Hotpoint, Profile, and Arctica refrigerators consists of two
letters, followed by six numerals. The two prefix letters of the serial number indicate the month and
year the product was manufactured. The year of manufacture does not correspond with the model
year of the model number.
NAJBEFRAMRPAYAMNUJLUJGUAPESTCOVONCED
0002ZAZDZFZGZHZLZMZRZSZTZVZZ
1002AAADAFAGAHALAMARASATAVAZ
2002DADDDFDGDHDLDMDRDSDTDVDZ
3002FAFDFFFGFHFLFMFRFSFTFVFZ
4002GAGDGFGGGHGLGMGRGSGTGVGZ
5002HAHDHFHGHHHLHMHRHSHTHVHZ
6002LALDLFLGLHLLLMLRLSLTLVLZ
7002MAMDMFMGMHMLMMMRMSMTMVMZ
8002RARDRFRGRHRLRMRRRSRTRVRZ
9002SASDDFSGSHSLSMSRSSSTSVSZ
0102SASDDFSGSHSLSMSRSSSTSVSZ
1102TATDTFTGTHTLTMTRTSTTTVTZ
2102VAVDVFVGVHVLVMVRVSVTVVVZ
3102ZAZDZFZGZHZLZMZRZSZTZVZZ
4102AAADAFAGAHALAMARASATAVAZ
5102DADDDFDGDHDLDMDRDSDTDVDZ
6102FAFDFFFGFHFLFMFRFSFTFVFZ
7102GAGDGFGGGHGLGMGRGSGTGVGZ
8102HAHDHFHGHHHLHMHRHSHTHVHZ
9102LALDLFLGLHLLLMLRLSLTLVLZ
0202MAMDMFMGMHMLMMMRMSMTMVMZ
1202RARDRFRGRHRLRMRRRSRTRVRZ
2202SASDDFSGSHSLSMSRSSSTSVSZ
Refrigerators using a number four (4) as the first digit of the serial number are designated as Celya
production.
– 4 –
Refrigerator Warranty.
(For customers in the United States)
■ Service trips to your home to teach you how to use
the product.
■ Improper installation.
■ Failure of the product if it is abused, misused, or
used for other than the intended purpose or
used commercially.
■ Loss of food due to spoilage.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
For The Period Of:GE Will Replace:
One YearAny part
of the refrigerator (excluding water filter cartridge) which fails due to a defect in
From the date of the
materials or workmanship. During this
full one-year warranty,
GE will also provide,
free of charge
,
original purchase
all labor and in-home service to replace the defective part.
Five YearsAny part of the sealed refrigerating system
(the compressor, condenser, evaporator and all
From the date of the
connecting tubing) which fails due to a defect in materials or workmanship. During this
original purchasefive-year warranty,
GE will also provide,
free of charge,
all labor and in-home service to replace
the defective part in the sealed refrigerating system.
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. To schedule service,
on-line, 24 hours a day, contact us at www.GEAppliances.com, or
call 800-GE-CARES.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
What GE Will Not Cover:
– 5 –
RATING PLATE
The rating plate, located inside the refrigerator
on the upper left-hand side, contains the model
and serial numbers. Additionally, the rating plate
specifies the minimum installation clearances,
electrical voltage, frequency, maximum
amperage rating, and refrigerant charge and
type.
MINI-MANUAL
The mini-manual, located behind the base grille,
is secured to the underside of the cabinet for
shipping with a piece of tape. After referencing
the mini-manual, return it to its original location
for future use.
DOOR REVERSAL
Rating Plate Location
Torx head (T-20) screws are used to mount the
top, center, and bottom hinges to the cabinet.
Mounting holes in the hinges are not elongated,
and the hinges are not adjustable. When
reinstalling the hinges, tighten screws firmly but
avoid overtightening to prevent stripping.
Note:
• When reversing the door swing, read all
instructions thoroughly before starting.
• When handling parts, use caution to avoid
scratching paint.
• Sort screws to correspond with related parts
and be certain to use the proper screw with
each part.
• Place doors on a protected surface to
prevent damage.
• Once the door reversal procedure has been
initiated, do not move the cabinet until the
procedure is complete.
Mini-Manual Located Under Base Grille
• Unplug the refrigerator from its electrical outlet.
• Empty all door shelves, including the dairy
compartment.
– 6 –
Freezer Door
Top Hinge
Hinge Pin
1. Tape freezer door shut with masking tape.
Remove the hinge cover from the freezer
door hinge (some models).
2. Remove 2 (T-20) Torx head screws and the
top hinge.
3. Remove the tape and tilt the door away from
the cabinet. Lift the door off the center hinge
pin and place on a protected surface.
Fresh Food Door
1. Tape the fresh food door shut with masking
tape.
2. Remove the center hinge pin with a 3/4-in.
socket.
3. Remove the tape and tilt the door away from
the cabinet. Lift the door straight up and off
the bottom hinge and place on a protected
surface.
Note: If the washer is not on the bottom hinge,
check to see if it is stuck to the bottom of the
door.
Reversing the Doors
1. Install the top hinge and screws on the
opposite side of the cabinet. Do not tighten
the screws at this time.
2. Remove the base grille by pulling it straight
out from the unit.
Note : If the washer is not on the bottom hinge,
check to see if it is stuck to the bottom of the
door.
3. Using a Torx driver, remove the screws and
bottom hinge from the cabinet and install on
the opposite side of the cabinet.
– 7 –
4. Cover the blade of a putty knife or small flat
Screw Cap
Mullion Cover
Handle Plug
Handle
Plug
Handle
Plug
Pin
Hole
Short
Screw
Short Handle
Long Handle
screwdriver (to avoid scratching the paint)
and use the edge to gently pry the colormatched screw cap off the screw heads.
Note: Keep the screws with the center hinge.
These are longer screws and will be used when
installing the center hinge on the opposite side
of the cabinet.
5. Remove 3 Torx head screws and the center
hinge.
6. Remove the mullion cover using the putty
knife or screwdriver. Install the cover on the
opposite side of the cabinet.
7. Install the center hinge with the three long
screws on the opposite side of the cabinet.
Replace the color-matched cap.
8. Move the metal door stop and any associated
screws to the opposite side of the door.
Fresh Food Door Handles
1. Remove the plug button by carefully prying
underneath the edge with a small, flat blade.
Remove the screw that fastens the bottom of
the handle to the door. Remove the lower
part of the long handle (some models).
2. Remove the 2 screws and the handle from
the top of the door.
– 8 –
3. After the handle has been removed, move
Small Plug
Buttons
Plug Button
Button
Long Handle
Handle
Plug
Handle
Plug
Pin
Hole
Short Handle
the small plug buttons to the opposite side of
the door and install in the screw holes.
4. Move the large plug button to the opposite
side of the door and install in the thimble
hole.
5. Move the front door plug button to the
opposite side of the door and install in the
screw hole.
6. Install the handle to the opposite side of the
door with 3 screws.
Note: If equipped with long handle, ensure that
pin in the lower part of the handle is installed in
bottom of the door.
7. Install handle plug.
– 9 –
Freezer Door Handles
Center Hinge Pin
Center Hinge
Bracket
Hinge Pin
1. Remove the screws and handle from the
freezer door.
2. Move the plug button to the opposite side of
the door and install in the handle screw hole.
3. Install the handle to the opposite side of the
door using the holes closest to the edge of
the door.
Rehanging The Doors
1. Lower the fresh food door onto the bottom
hinge pin.
Note: Ensure that the washer is on bottom
hinge pin.
2. Line up the fresh food door with the center
hinge bracket. Install the hinge pin in the
center hinge bracket and door with a 3/4-in.
socket. Tighten the hinge pin in the center
hinge bracket.
3. Install the freezer door onto the center hinge
pin and upper hinge (screws loose). Support
the door on the handle side and make sure
the door is straight and the gap between the
doors is even across the front. While
holding the door straight, tighten the top
hinge screws.
– 10 –
To remove:
Tilt the shelf up at the front.
Lift the shelf up at the back and bring
the shelf out.
To replace:
While tilting the shelf up, insert the top
hook at the back of the shelf in a slot on
the track.
Lower the front of the shelf until the
bottom of the shelf locks into place.
Spillproof Shelves
(on some models)
Spillproof shelves have special edges to
help prevent spills from dripping to lower
shelves. To remove or replace the shelves,
see
Rearranging the Shelves
.
Some models have wire shelves that
can be adjusted in the same manner.
To remove:
Lift up the left side of the shelf and slide
it left into the center of the shelf
supports.
Rotate the right side of the shelf up and
out of the shelf supports.
Refrigerator Compartment
Freezer Compartment
To replace:
Holding the shelf diagonally, insert the
left end of the shelf into the center of
the shelf supports on the side wall at the
desired level.
Insert the right end of the shelf into the
shelf supports at the same level. Rest
each end of the shelf on the bottom of
the shelf supports.
NOTE: For models with an automatic icemaker,
the freezer shelf must be in the lower position
for the ice cube bucket to catch the cubes.
SHELVES and BINS
Note: Not all features are on all models.
– 11 –
Non-Adjustable Shelves on the Door
To remove:
Lift the shelf straight up then
pull out.
To replace:
Engage the shelf in the molded
supports on the door and push down. It will
lock in place.
Adjustable Bins on the Door
Adjustable bins can easily be carried from
refrigerator to work area.
To remove:
Lift bin straight up, then pull out.
To replace or relocate:
Engage the bin in the
molded supports of the door, and push in.
Bin will lock in place.
The snugger
helps prevent tipping, spilling
or sliding of small items stored on the door
shelf. Grip the finger hold near the rear of
the snugger and move it to fit your needs.
Snugger
Freezer Tilt Out Bin
(on some models)
Push the button as you tilt out the bin.
To remove:
Hold the sides of the bin and lift
it straight up, then pull out.
To replace:
Engage the ends of the bin in
the molded supports on the door and push
down. It will lock in place.
NOTE: Do not overload the bin.
Slide-Out Spillproof Shelf
(on some models)
The slide-out spillproof shelf allows you
to reach items stored behind others. The
special edges are designed to help prevent
spills from dripping to lower shelves.
To remove:
Remove all items from shelf.
Slide the shelf out until it stops.
Lift the front edge of the shelf until the
central tabs are above the front bar.
Continue pulling the shelf forward until
it can be removed.
To replace:
Place the rear shelf tabs just in front of
the central notches on the shelf frame.
Slide the shelf in until the central tabs
are slightly behind the front bar.
Lower the shelf into place until it is
horizontal and slide the shelf in.
Make sure that the shelf sits flat after reinstallation
and doesn’t move freely from side to side.
Make sure you push the shelves all the way in
before you close the door.
Finger hold
– 12 –
Shelf Saver Rack
(on some models)
Slide-out beverage rack holds twelve cans of
soda or two wine/water bottles (lengthwise).
It can be removed for cleaning.
To remove,
slide the rack out to the
stop
position, lift the rack up and past the
stop
position and lift it out.
Fruit and Vegetable Crisper
Excess water that may accumulate in the
bottom of the drawers or under the drawers
should be wiped dry.
Adjustable Humidity Crisper
(on some models)
Slide the control all the way to the
HIGH
setting to provide high humidity
recommended for most vegetables.
Slide the control all the way to the
LOW
setting to provide lower humidity levels
recommended for most fruits.
Snack Pan
(on some models)
This pan can be moved to the most useful
location for your family’s needs.
To remove,
slide the pan out to the
stop
position, lift the pan up and past the
stop
position and lift it out.
Adjustable Temperature Deli Pan
(on some models)
When the pan is placed in the top 6 slots on
the left side and the lever is set at
COLDEST,
air from the freezer is forced around the
pan to keep it very cold.
You can move the pan to any location if you
don’t want the extra cold storage.
The settings can be adjusted anywhere
between coldand coldest
.
When set at cold, the pan will stay at the
normal refrigerator temperature.
The coldest setting provides the coldest
storage area.
– 13 –
Crisper Removal
To Remove:
These drawers can be removed easily by
lifting up slightly while pulling the drawer
past the
stop
location.
When the door cannot be fully opened,
remove the drawer farthest from the door
first. Make sure the drawer closest to the
door is fully closed. There is a latch at the
front of the center slide rail. Push down on
the latch and slide the center slide rail, to
which the drawer is attached, away from the
door. Remove the drawer.
– 14 –
CABINET CONSTRUCTION
GEA01144
Cabinet
The outer case is made of prepainted steel with
a textured finish. The fresh food and freezer
liners are made of plastic with a smooth finish.
Individual compartments provide separation and
enhanced individual control between the
compartments. The plastic liner provides a
thermal break between the interior of the
refrigerator and freezer compartments and
reduces the transfer of heat from the room into
the fresh food and freezer compartments. The
liner is not removable or replaceable.
Base Grille
The base grille is attached to the cabinet with
two steel spring retainers that clip into elongated
openings in the base channel. To remove the
grille, pull it straight forward.
Doors
The doors are of one-piece construction with
foam insulation. One-piece construction
provides superior thermal performance and
reduces air infiltration. During manufacturing,
the doors are filled with hot foam insulation.
This may cause slight distortion or ripples in the
inner door liner. This is a normal condition and
is the result of the insulating process. This
process requires doors to be equipped with vent
holes that allow air to escape when the door is
filled with foam. A small amount of foam may be
visible around the vent holes.
GEA01145
The inner door panels and outer door panels
cannot be separated and must be replaced as
an assembly.
– 15 –
Vent Holes
GEA01138
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