GE GFWN1100, GFWN1200, GFWH1200, GMAN1200, GFWH1300 Owner’s Manual & Installation Instructions

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GEAppliances.com
Safety Instructions .............. 2, 3
Operating Instructions
Control Panels ...................... 4-7
Features ............................8–9
Loading and Using the Washer ....10, 11
Installation Instructions ......15–20
Preparing to Install Your Washer ......15
Rough-In Dimensions .................16
Location of Your Washer .............16
Unpacking Your Washer ..............17
Drain Requirements ..................18
Electrical Requirements ..............18
Water Supply Requirements ..........18
Installing the Washer ..............19, 20
Replacement Parts ...................20
Troubleshooting Tips .........21–24
Consumer Support
Warranty ............................ 25
Service Telephone Numbers .......... 26
Owner’s Manual &
Installation Instructions
GFWN1100 GFWN1200 GFWH1200 GMAN1200 GFWH1300 GFWN1300 GFWH1400 GFWH1405 GFWS1500 GFWS1505
English/Français/Español
Printed in China
As an ENERGY STAR® partner, GE has determined that this
Washers
product meets the ENERGY STAR® guidelines for energy efficiency.
Write the model and serial numbers here:
Model # _________________ Serial # __________________
You can find them on a label on the side of the washer.
49-90454-3 12-13 GE
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using the appliance.
 DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline,
dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
 DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
 Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2
weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
 DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance
is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to
Installation
Instructions
follow these instructions may result in death or injury to persons.
 DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
DANGER WARNING CAUTION
WARNING
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your
appliance, follow basic precautions, including the following:
 DO NOT install or store this appliance where it will be exposed to the weather.
 DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless
specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.
Keep the area around your appliance clean and dry to reduce the possibility of slipping.
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect
power.
 See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
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PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling
800.GE.CARES (800.432.2737).
Ensure that the hot water hose is connected to the “H”
(internal red screened) valve and the cold water hose is connected to the “C” (internal blue screened) valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details in Installation Instructions.
This washer does not include water supply hoses. GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are listed below. These hoses are manufactured and tested to meet GE specifications.
GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.
Parts and Accessories
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord.
Failure to do so can result in death, fire or electrical shock.
- Electrical Shock Hazard
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break
or rupture should occur. Check the condition of the fill hoses; GE recommends changing the hoses every 5 years.
Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses WX10X10011 Tide® Washing Machine Cleaner* WX7X1 Washer Floor Tray
SAVE THESE INSTRUCTIONS
Instructions
Installation
* Tide® is a registered trademark of Procter & Gamble
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
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About the washer control panel.
Find the illustration that closely matches your model and see the descriptions for details.
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Installation
Instructions
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Power
1
Press to “wake up” the display. If the display is active, press to put the washer into standby mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
Wash Cycles
The wash cycles are optimized for specific types of wash loads. The chart below will help you match
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the wash setting with the loads. The GentleClean™ lifters lightly tumble the clothes into the water and detergent solution to clean the load.
Whites For heavily to lightly soiled white laundry. Colors/Normals For heavily to lightly soiled colorfast cottons, household linens, work and play
clothes. Stain Wash For heavily soiled colorfast laundry. Sanitize When selecting sanitize, the washer increases the water temperature to sanitize
(on some models) and remove 99.9% of bacteria found in home laundry. For best results, select the heavy soil setting when using the sanitize cycle.
NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers
Bulky Bedding For large coats, bed spreads, mattress covers, sleeping bags and similar large and (on some models) bulky items. Large items such as blankets, comforters, jackets and small rugs.
Delicates For lingerie and special-care fabrics with light to normal soil. Provides gentle
Hand Wash
Speed Wash For lightly soiled items that are needed in a hurry. Cycle time is approximately 30 minutes, depending on selected options.
Drain & Spin Drain and spin at any time.
Basket Clean Use for cleaning the basket of residue and odor. Recommended use of once per month.
NOTE: Never load laundry while using Basket Clean. The laundry may become damaged or contaminated. See the Care and Cleaning section.
Soil Level
3
Changing the Soil level increases or decreases the wash time to remove different amounts of soil. To change the Soil level, press the Soil level pad until you have reached the desired setting.
tumbling and soak during wash and rinse.
Instructions
Installation
Spin Speed
4
Changing the Spin speed changes the final spin speed of the cycles. Always follow the fabric manufacturer’s care label when changing the spin speed.
To change the spin speed, press the Spin speed pad until you have reached the desired setting. Higher spin speeds are not available on certain cycles, such as Delicates.
Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also increase the possibility of setting wrinkles on some fabrics.
Wash Temp
5
Adjust to select the proper water temperature for the wash cycle. The prewash and rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles.
Follow the fabric manufacturer’s care label when selecting the wash temperature. To change the wash temperature, press the Wash Temp pad until you have reached the desired
setting. NOTE: The first 10 seconds of the wash fill is always cold. This feature assists in conditioning the fabric
and preventing stains from setting on garments.
Start/Add a Garment
6
Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the door. Press again to restart the wash cycle.
NOTE: If the washer is paused and the cycle is not restarted within 2 hours, the current wash cycle will be cancelled.
NOTE: The washer performs automatic system checks after pressing the Start pad. Water will flow in 45 seconds or less. You may hear the door lock and unlock before water flows; this is normal.
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
5
About the washer control panel.
Installation
Instructions
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8
9
10
Cycle Signal
Use the Signal pad to change the volume of the end of cycle signal.
Prewash (on some models)
Prewash is an extra wash before the main wash. Use it for heavily soiled clothes or for clothes with a care label that recommends prewashing before washing. Be sure to add high-efficiency
Extra Rinse
Use an extra rinse when additional rinsing is desired to remove excess dirt and detergent from soiled loads.
Delay Wash (on some models)
You can delay the start of a wash cycle for 10–18 hours, depending on the model. Press the Delay Wash pad to choose the number of hours you want to delay
the start of the cycle, then press the Start pad. The machine will count down and start automatically at the correct time.
Press the pad until you reach the desired volume.
detergent, or the proper wash additive to the prewash dispenser.
NOTE: When selecting prewash, it is recommended to use powder detergent in the main wash (detergent) compartment.
NOTE: If you forget to fully close the door, a reminder signal will beep reminding you to do so.
NOTE: If you open the door when the delay is counting down, the machine will enter the pause state. You must close the door
and press Start again in order to restart the countdown.
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12
Lock
You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have started a cycle.
Children cannot accidentally start the washer by touching pads with this option selected.
My Cycle (on some models)
To save a favorite cycle, set the desired settings for wash cycle, soil level, spin speed and wash temp settings and hold down the My Cycle pad for 3 seconds. A beep will sound to indicate the cycle has been saved.
To use your custom cycle, press the My Cycle pad before washing a load.
To change the saved cycle, set the desired settings and hold down the My Cycle pad for 3 seconds.
To lock the washer controls, press and hold the Lock pad for 3 seconds.
To unlock the washer controls, press and hold the Lock pad for 3 seconds.
The control lock icon on the display will light up when it is on.
NOTE: The Power pad can still be used when the machine is locked.
NOTE: When using My Cycle, wash options cannot be modified after the cycle has been started.
NOTE: If you change wash options with
My Cycle before starting the cycle, the My CycleOLJKWZLOOWXUQRȺDQG\RXZLOO
be returned to the base cycle.
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eWash (Energy Saving Wash)
Use eWASH to save energy on specified wash cycles. eWASH cannot be used with Steam Refresh, Stain Wash or
Basket Clean.
Steam
Steam adds steam into the washer during Whites, Colors/Normals, Stain Wash, Sanitize or Bulky Bedding
cycles.
(on some models)
To use:
1. Turn Power on and select a wash
cycle.
Display
The display shows the approximate time remaining until the end of the cycle.
The Steam option is only available on Whites, Colors/Normals, Stain Wash, Sanitize or Bulky Bedding cycles.
2. Press Steam pad to activate.
3. Press the Start pad.
NOTE: The cycle time is affected by how long
it takes the washer to fill. This depends on the water pressure in your home.
Instructions
Installation
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
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About the washer features.
O
NOTE: Features may not be available on all washer models.
The Dispenser Drawer
Slowly open the dispenser drawer by pulling it out until it stops.
After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the bleach, fabric softener or detergent.
The Prewash Compartment (on some models)
Only use the Prewash Compartment if you are selecting the Prewash cycle for heavily soiled clothes. Add measured detergent or prewash additive to the back left prewash compartment of the dispenser drawer.
Detergent or prewash additive is flushed
from the dispenser in the prewash cycle (if selected).
The Detergent Compartment
High-efficiency detergent is required
for this washer. Use the detergent manufacturer’s recommended amount.
Add measured detergent to the front left
detergent compartment of the dispenser drawer.
Detergent is flushed from the dispenser
at the beginning of the wash cycle. Either powdered or liquid detergent can be used.
You may see water in the bleach and fabric softener compartments at the end of the cycle. This is a result of the flushing/siphoning action and is part of the normal operation of the washer.
NOTE: Liquid detergent will drain into the washer drum as it is added.
Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to over sudsing and detergent residue being left on the clothes.
Detergent usage may need to be adjusted
for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to oversudsing and detergent residue being left on the clothes.
Using more detergent than the
recommended quantity can cause residue buildup on your washer.
Installation
Remove for powder detergent
Instructions
Max HE Liquid Detergent Setting
2X HE Liquid Detergent Setting (most common setting)
3X HE Liquid Detergent Setting
Appearance may vary
Remove for powder detergent
Normal HE Liquid Detergent Setting
2X HE Liquid Detergent Setting (most common setting)
3X HE Liquid Detergent Setting
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
Appearance may vary
8
EWASH PR
Remove For Powder
1X
2X
3X
LIQUID
DETERGENT
For Liquid Detergent
Max Fill
2X Fill
3X Fill
remove for powder
On models with a removable detergent cup
Powder Detergent – Remove the
liquid detergent cup and place it in a safe location outside of the washer. Follow the detergent manufacturer’s instructions when measuring the amount of powder to use.
On models with a selection insert
The detergent selection insert must be placed in the detergent compartment in a specific position according to what type of detergent you are using.
Powder Detergent – Remove the
detergent selection insert and place it in a safe location outside of the washer.
S
Liquid Detergent – You will need to adjust the insert according to the type of Liquid Detergent you are using. The Icons on the side of the detergent compartment must line up on the center when the insert is in position.
Liquid Detergent – Locate the
concentration of your detergent on the bottle. Do not fill above the Max Fill line in the detergent cup for your detergent concentration type.
NOTE: Not all models have the 2x and 3x detergent settings. Some have only regular HE detergent settings. You must reduce the amount of detergent for 2x or 3x detergent per bottle instructions.
Move the insert by pulling it up and replace it by sliding it down between either the rear or front detergent compartment molded rails,
as desired, for liquid detergent.
Remove for powder detergent.
GEAppliances.com
On some models:
On some models:
On some models:
On some models:
The Liquid Bleach Compartment
IMPORTANT: The bleach compartment position varies by model. Be sure to identify the correct compartment for bleach before using.
If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml), and pour into the right compartment labeled “LIQUID BLEACH”.
The Fabric Softener Compartment
IMPORTANT: The fabric softener compartment position varies by model. Be sure to identify the correct compartment for fabric softener before using.
If desired, pour the recommended amount of liquid fabric softener into the compartment labeled “FABRIC SOFTENER.”
Use only liquid fabric softener in the dispenser.
Dilute with water to the maximum fill line. Do not exceed the maximum fill line. Overfilling
can cause early dispensing of the fabric softener which could stain clothes.
NOTE: Do not pour fabric softener directly on the wash load.
Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes.
NOTE: Do not use powdered bleach in the dispenser.
Instructions
Installation
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9
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Sort laundry into loads that can be washed together.
Installation
Instructions
Colors
Whites
Lights Darks
Combine large and small items in a load. Load large items first. Large items should not be more than half
the total wash load.
Washing single items is not recommended. This may cause an out-of-balance load. Add one or two
similar items.
Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load.
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so so can result in death, explosion, or fire.
Soil
Heavy
Normal
Light
- Fire Hazard
Fabric
Delicates
Easy Care
Sturdy Cottons
Lint
Lint Producers Lint Collectors
Preparing Clothes
To avoid snags during washing:
Follow these steps to maximize garment care.
• Close garment zippers, snaps, buttons and hooks.
• Mend seams, hems, tears.
• Empty all items from pockets.
• Remove nonwashable garment accessories such as ornaments and nonwashable trim materials.
To avoid tangling, tie strings, draw ties and belt-like materials.
Brush away surface dirt and lint; treat spots and stains. Promptly wash wet or stained garments to maximize results.Mix garments using recommended maximum load sizes on page 11. Use nylon mesh garment bags to wash small items.
Wash multiple garments at one time for best results.
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Loading the Washer
Wash drum may be fully loaded with loosely added items. Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
Maximum Loading Sizes*
WORKWEAR
4 Jeans 5 Workwear Shirts 5 Workwear Pants
10 Bath Towels/
12 Washcloths
7 Hand Towels/
2 Flat Queen-Sized
LINENS
2 Bath Sheets
2 Terrycloth
Bath Mats
OR
Sheets
2 Fitted
Queen-Sized
Sheets
4 Pillowcases
MIXED LOAD
4 Pillowcases
2 Hand Towels
2 Flat Sheets/
2 Fitted Sheets 2 Bath Towels/
4 Washcloths
6 Shirts (Men’s
or Women’s)
4 Pair Pants
(Khakis
or Twills)
5 T-Shirts
7 Pairs of Boxers
4 Pairs of Shorts
6 T-Shirts 4 Pairs of
Sweatpants
4 Sweatshirts
2 Hoodies
7 Pairs of Socks
To add items after washer has started, press Start and wait until the door is unlatched. The washer may take up to 30 seconds to unlock the door after pressing Start depending on the machine conditions. Do not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press Start to restart.
OR
OR
DELICATES**
7 Bras
7 Panties
3 Slips
2 Camisoles
4 Nightgowns
SPEED WASH
(2–4 GARMENTS)
2 Casual Wear
Work Shirts
1 Pair Casual Wear
Work Pants
OR
3 Soccer Uniforms
Instructions
Installation
*Exceeding maximum recommended load sizes may affect cleaning performance and garment care. **Using a nylon mesh bag for small items is recommended.
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
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Cleaning the washer.
Care and Cleaning
Exterior: Immediately wipe off any spills. Wipe with damp cloth. Do not hit surface with sharp objects. Moving and Storage: Ask the service technician to remove water from drain pump and hoses.
Do not store the washer where it will be exposed to the weather. When moving the washer, the tub should be kept stationary by using the shipping bolts removed during installation. See Installation Instructions in this book. If these parts are not available, they can be ordered by visiting our Website at GEAppliances.com or by calling 800.GE.CARES. In Canada, call 800.561.3344.
Long Vacations: Be sure the water supply is shut off at the faucets. Drain all water from the hoses if the weather will be below freezing.
Installation
Instructions
Cleaning the Interior of the Washer
To clean the interior of the washer, select the Basket Clean feature on the control panel. The cycle will use more water, in addition to bleach, to refresh your washer.
NOTE: Read the instructions below completely before starting the Basket Clean cycle.
1. Remove any garments or objects from
the washer and ensure the washer basket is empty.
2. Open the washer door and pour
one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket.
3. Close the door and select the Basket Clean cycle. Push the Start pad.
4. When the Basket Clean cycle is working, you will see CLn on the display. The cycle will complete in about 90 minutes. Do not interrupt the cycle.
5. After the cycle is complete, leave the door open slightly for better ventilation.
If for any reason the cycle needs to be interrupted, the door will not open immediately. Forcing open the door at this stage may cause water to flood. The door will open after the water is drained to a level where it would not flood the floor.
Basket Clean may be interrupted by pressing the Start pad in between cycles. A power outage in the house might also interrupt the cycle. When the power supply is back, the Basket Clean cycle resumes where it had stopped. When interrupted, be sure to run a complete Basket Clean cycle before using the washer. If the Power pad is pressed during
BasketClean, the cycle will be lost. IMPORTANT:
Run Basket Clean with 1 Cup (250 ml) of
bleach once a month.
After the completion of a Basket Clean
cycle, the interior of your washer may have a bleach smell.
It is recommended to run a light color
load after the Basket Clean cycle.
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
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Cleaning the Pump Filter
Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump. The washer has a filter to capture lost items so they are not dumped to the drain. To retrieve lost items, clean out the pump filter.
1. Using a coin or flat screwdriver
in the notch on the door, open the access door.
2. Place a shallow pan or dish under
the pump access door and towels on the floor in front of the washer to protect the floor. It is normal to catch about a cup of water when the filter is removed.
3. Pull down the pour spout.
Pour spout
Pump filter
Pour spout
4. Turn the pump filter counterclockwise
and remove the filter. Open slowly to allow the water to drain.
5. Clean the debris from the filter.
6. Replace the filter and turn clockwise.
Tighten securely.
7. Flip up the pour spout.
8. Close the access door.
Cleaning the Door Gasket
Open the washer door. Using both hands, press down the door gasket. Remove any foreign objects if found trapped inside the gasket. Make sure there is nothing blocking the holes behind the gasket.
While holding down the door gasket, inspect the interior gasket by pulling it down with your fingers. Remove any foreign objects if found trapped inside this gasket. Make sure there is nothing blocking the holes behind the gasket.
When you are finished cleaning the door gasket, remove your hands and the gasket will return to the operating position.
Instructions
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
13
Installation
Cleaning the washer.
Tab on back right or left depending on model
Lock tab is visible only after drawer has been pulled open
Dispenser Drawer Area: Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month.
Remove the drawer by first pulling it out until it stops. Then reach back into
the left or right rear corner (depending on model) of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.
Remove the inserts from the bleach and fabric softener compartments and
the detergent insert. Rinse the inserts and the drawer with hot water to remove traces of accumulated laundry products.
Installation
Instructions
To clean the drawer opening, use a small brush to clean the recess. Remove
all residue from the upper and lower parts of the recess.
Return inserts to the proper compartments. Replace the dispenser drawer.
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
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Installation
Washer
Instructions
If you have any questions, call 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com In Canada, call 800.561.3344 or visit GEAppliances.ca
BEFORE YOU BEGIN
Read these instructions completely and carefully.
IMPORTANT – Save these instructions
for local inspector’s use.
IMPORTANT – Observe all governing
codes and ordinances.
Note to Installer – Be sure to leave these
instructions with the Consumer.
Note to Consumer – Keep these instructions
for future reference.
Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
Completion time – 1-3 hours
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not covered under the Warranty.
FOR YOUR SAFETY:
WARNING
TOOLS REQUIRED
Adjustable wrench or 1/2” socket with ratchet Adjustable wrench or 9/16” open-end wrench Channel-lock adjustable pliers Carpenter’s level
PARTS REQUIRED (Obtain locally)
Water Hoses (2)
PARTS SUPPLIED
Cable Tie
• This appliance must be properly grounded and installed as described in these Installation Instructions.
• Do not install or store the appliance in an area where it will be exposed to water/weather. See the Location of Your Washer section.
NOTE: This appliance must be properly
grounded, and electrical service to the washer must conform with local codes and ordinances and the latest edition of the National Electrical Code, ANSI/NFPA 70.
 Inlet Hose Screen
Washers (2)
Hose Guide
STACK BRACKET KIT
A stack bracket kit is available at additional cost. It can be ordered in the United States by visiting our Web site at GEAppliances.com or calling 800. GE.CARES. In Canada, call 800.661.1616 or visit your local GE Appliances dealer. Order kit # WE25X10018 or GEFLSTACK.
OPTIONAL PEDESTAL ACCESSORY
A pedestal is available at additional cost. It can be ordered in the United States by visiting our Web site at GEAppliances.com or calling 800.GE.CARES. In Canada, visit your local GE Appliances dealer. This product should be used with the pedestal # SBSD137HXX and SBSD227FXX. Follow the pedestal Installation Instructions.
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Installation Instructions
LOCATION OF YOUR WASHER
Do Not Install the Washer:
1. In an area exposed to dripping water or outside weather conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.
2. In an area where it will come in contact with curtains or drapes.
3. On carpet. The floor MUST be a hard surface with a maximum slope of 1/2” per foot (1.27 cm per 30 cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor.
NOTE: If floor is in poor condition, use 3/4” impregnated plywood sheet solidly attached to the existing floor covering.
IMPORTANT:
Minimum Installation Clearances
• When installed in alcove: Sides, Rear, Top = 0” (0 cm)
• When installed in closet: Sides, Rear, Top = 0” (0 cm), Front = 1” (2.54 cm)
ROUGH-IN DIMENSIONS
FRONT
27.0”
(68.6 cm)
39.8”
(101.09 cm)
• Closet door ventilation openings required: 2 louvers each 60 square in. (387 cm), located 3” (7.6 cm) from top and bottom of door
SIDE
33.6”
(85.3 cm)
39.8”
(101.09 cm)
*NOTE: With pedestal, 52.6” Stacked, 84”
16
Installation Instructions
UNPACKING THE WASHER
WARNING: Recycle or destroy the carton
and plastic bags after the washer is unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation.
1. Cut and remove the top and bottom packaging straps.
2. While it is in the carton, carefully lay the washer on its
side. DO NOT lay the washer on its front or back.
3. 7XUQGRZQWKHERWWRPIODSV³UHPRYHDOOEDVHSDFNDJLQJ
including the cardboard, styrofoam base and styrofoam tub support (inserted in center of base).
NOTE: If you are installing a pedestal, proceed to the installation instructions that come with the pedestal.
4. Carefully return the washer to an upright position and
remove the carton.
5. Carefully move the washer to within 4 feet (122 cm)
of the final location.
6. Remove the following from the back side of the washer:
4 bolts 4 plastic spacers (including rubber grommets) 4 power cord retainers
NOTE: Failure to remove the shipping braces can cause the washer to become severely unbalanced.
Save all bolts for future use. NOTE: If you must transport the washer at a later date,
you must reinstall the shipping support hardware to prevent shipping damage. Keep the hardware in the plastic bag provided.
In case you misplace your shipping bolts, replacements are available at additional cost. They can be ordered in the United States by visiting our website at GEAppliances.com or calling 800.GE.CARES. In Canada, call 800.661.1616. Order kit #WH49X10039.
17
Installation Instructions
ELECTRICAL REQUIREMENTS
Read these instructions completely and carefully.
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK AND PERSONAL INJURY:
• DO NOT USE AN EXTENSION CORD OR AN ADAPTER PLUG WITH THIS APPLIANCE. Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, in accordance with the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70.
CIRCUIT – Individual, properly polarized and grounded
15-amp branch circuit fused with 15-amp time-delay fuse or circuit breaker.
POWER SUPPLY – 2-wire, with ground, 120-volt, single-phase, 60-Hz, alternating current.
OUTLET RECEPTACLE – Properly grounded 3-prong receptacle to be located so the power supply cord is accessible when the washer is in an installed position.
WATER SUPPLY REQUIREMENTS
Hot and cold water faucets MUST be installed within 42 inches (107 cm) of your washer’s water inlet. The faucets MUST be 3/4” (1.9 cm) garden hose-type so inlet hoses can be connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your water department can advise you of your water pressure. The hot water temperature should be set to deliver water at 120° to 140°F (48°–60°C).
DRAIN REQUIREMENTS
1. Drain capable of eliminating 17 gals (64.3 L) per minute.
2. A standpipe diameter of 1–1/4” (3.18 cm) minimum.
3. The standpipe height above the floor should be:
Minimum height: 24” (61 cm)
Maximum height: 96” (244 cm)
GROUNDING REQUIREMENTS
WARNING:
Improper connection of the equipment grounding conductor can result in a risk of electrical shock. Check with a licensed electrician if you are in doubt as to whether the appliance is properly grounded.
1. The washer MUST be grounded. In the event of
malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for electrical current.
2. Since your washer is equipped with a power supply
cord having an equipment-grounding conductor and a grounding plug, the plug MUST be plugged into an appropriate, copper-wired receptacle that is properly installed and grounded in accordance with all local codes and ordinances or in the absence of local codes, with the National Electrical Codes, ANSI/NFPA 70 (latest edition). If in doubt, call a licensed electrician. DO NOT cut off or alter the grounding prong on the power supply cord. In situations where a two-slot receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded three-prong grounding-type receptacle.
96”
(244 cm)
Max.
BACK
24”
(61 cm)
Min.
NOTE: The drain hose attached to the washer can reach a 58” (147 cm) high standpipe. For a higher standpipe, contact an authorized parts distributor.
18
Installation Instructions
INSTALLING THE WASHER
1. Run some water from the hot and cold faucets to flush
the water lines and remove particles that might clog up the inlet hoses and water valve screens.
2. Obtain inlet hoses locally.
3. Ensure there is a rubber
washer in the hoses. Reinstall the rubber washer into the hose fitting if it has fallen out during shipment. Carefully connect an inlet hose to the outside “H” outlet of the water valve. Tighten by hand, then tighten another 2/3 turn with pliers. Carefully connect the other inlet hose to the inside “C” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Do not crossthread or over-tighten these
connections.
4. Install the screen washers by inserting them into the free
ends of the inlet hoses with protruded side facing the faucet.
C
H
6. Carefully move the washer to its final location. Gently
rock the washer into position ensuring inlet hoses do not become kinked. It is important not to damage the rubber leveling legs when moving your washer to its final location. Damaged legs can increase washer vibration. It may be helpful to spray window cleaner on the floor to help move your washer into its final position. NOTE: To reduce vibration, ensure that all four rubber leveling legs are firmly touching the floor. Push and pull on the back right and then back left of your washer.
NOTE: Do not use the dispenser drawer or door to lift
the washer.
NOTE: If you are installing into a drain pan, you can use
a 24-inch long 2x4 to lever the washer into place.
7. With the washer in its
final position, place a level on top of the washer (if the washer is installed under a counter, the washer should not be able to rock). Adjust the front leveling legs up or down to ensure the washer is resting solid. Turn the lock nuts on each leg up towards the base of the washer and snug with a wrench.
Inlet Hose
Screen
Washers
5. Connect the inlet hose ends to the HOT and COLD water
faucets tightly by hand, then tighten another 2/3 turn with pliers. Turn the water on and check for leaks.
NOTE: Keep the leg extension at a minimum to prevent
excessive vibration. The farther out the legs are extended, the more the washer will vibrate.
If the floor is not level or is damaged, you may have
to extend the rear leveling legs.
19
Installation Instructions
INSTALLING THE WASHER
8. Attach the U-shaped hose guide to the end of
the drain hose. Place the hose in a laundry tub or standpipe and secure it with the cable tie provided in the enclosure package.
NOTE: Placing the drain hose too far down the drain pipe
can cause a siphoning action. No more than 7 inches of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.
Cable Tie
Cable Tie
(cont.)
10. Turn on the power at the circuit breaker/fuse box.
11. Read the rest of this Owner’s Manual. It contains
valuable and helpful information that will save you time and money.
12. Before starting the washer, check to make sure: Main power is turned on.
The washer is plugged in. The water faucets are turned on. The unit is level and all four leveling legs are firmly
on the floor.
The shipping support hardware is removed
and saved. The drain hose is properly tied up. There are no leaks at the faucet, drain line
or washer.
13. Run the washer through a complete cycle.
Check for water leaks and proper operation.
14. If your washer does not operate, please review
the Before You Call For Service section before calling for service.
15. Place these instructions in a location near the washer
for future reference.
Cable Tie
9. Plug the power cord into a grounded outlet. NOTE: Check to be sure the power is off at the circuit
breaker/fuse box before plugging the power cord into an outlet.
REPLACEMENT PARTS
If replacement parts are needed for your washer, they can be ordered in the United States by visiting our Web site at GEAppliances.com or by calling 800.GE.CARES. In Canada, call 800.661.1616.
20
Before you call for service… GEAppliances.com
Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
Not draining Not spinning Not agitating
Pump clogged • See page 13 on how to clean the Pump Filter.
be clogged a plumber. Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.
pushed too far down the drain
Leaking water Door gasket is damaged • Check to see if gasket is seated and not torn. Objects left in pockets may cause damage to the washer (nails, screws, pens, pencils).
Door gasket not damaged • Water may drip from the door when the door is opened. This is a normal operation.
• Carefully wipe off rubber door seal. Sometimes dirt or clothing is left in this seal and can cause a small leak.
Check back left of washer • If this area is wet, you have oversudsing condition. for water Use less detergent.
Fill hoses or drain hose is • Make sure hose connections are tight at washer and
improperly connected faucets and make sure end of drain hose is correctly inserted in and secured to drain facility.
Household drain may • Check household plumbing. You may need to call be clogged a plumber.
Dispenser clogged • Powder soap may cause clogs inside the dispenser and cause water to leak out the front of the dispenser. Remove drawer and clean both drawer and inside of dispenser box. Please refer to Cleaning the Washer section.
Incorrect use of detergent • Use HE and correct amount of detergent. Dispenser box crack • If new installation, check for crack on inside of dispenser box.
Clothes too wet Load is out of balance • Redistribute clothes and run drain & spin or rinse & spin.
• Increase load size if washing small load containing heavy and light items.
• The machine will slow the spin speed down to 410 rpm if it has a hard time balancing the load. This speed is normal.
Pump clogged • See page 13 on how to clean the Pump Filter. Overloading • The dry weight of the load should be less then 16 lb.
Drain hose is kinked or • Straighten drain hose and make sure washer is not improperly connected sitting on it.
Household drain may • Check household plumbing. You may need to call be clogged a plumber.
Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain. pushed too far down the drain
Load is out of balance • Redistribute clothes and run drain & spin or rinse & spin.
and light items.
Drain hose is kinked or • Straighten drain hose and make sure washer is not improperly connected sitting on it.
Household drain may • Check household plumbing. You may need to call
• Increase load size if washing small load containing heavy
Instructions
Installation
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
21
Before you call for service…
Problem Possible Cause What To Do
Incomplete cycle or timer Automatic load redistribution • Timer adds 3 minutes to cycle for each rebalance. not advancing 11 or 15 rebalances may be done. This is normal operation.
Do nothing; the machine will finish the wash cycle. Pump clogged • See page 13 on how to clean the Pump Filter. Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
Household drain may • Check household plumbing. You may need to call be clogged a plumber.
Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain. pushed too far down the drain
Loud or unusual noise; Cabinet moving • Washer is designed to move 1/4” to reduce forces vibration or shaking transmitted to the floor. This movement is normal.
All rubber leveling legs are not • Push and pull on the back right and then back left of your firmly touching the floor washer to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor and locked in place. Your installer should correct this problem.
Unbalanced load • Open door and manually redistribute load. To check machine, run rinse and spin with no load. If normal, unbalance was caused by load.
Pump clogged • See page 13 on how to clean the Pump Filter.
No power/washer not Washer is unplugged • Make sure cord is plugged securely into a working outlet.
working or dead
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or tripped/blown reset breaker. Washer should have separate outlet.
Automatic self system checks • First time the washer is plugged in, automatic checks occur. It may take up to 20 seconds before you can use
Installation
your washer. This is normal operation.
Instructions
Snags, holes, tears, rips Overloaded • Do not exceed maximum recommended load sizes. or excessive wear See recommended maximum load sizes on page 11.
other objects left in pockets
Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers. buttons, belt buckles, zippers and sharp objects left in pockets
Control time wrong This is normal • During spin the washer may need to rebalance the load or changes sometimes to reduce vibrations. When this happens,
the estimated time is increased causing time left to increase or jump.
Not enough water This is normal • Horizontal washers do not require the tub to fill with water like top-load washers.
Washer pauses or has Pump clogged • See page 13 on how to clean the Pump Filter. to be restarted, or washer door is locked and will not open
Door unlocks or This is normal • Front-load washers start up differently than top-load press Start and machine washers, and it takes 30 seconds to check the system. doesn’t operate The door will lock and unlock.
Incorrect operation • Simply open and close the door firmly; then press Start.
Water supply is turned off • Turn both hot and cold faucets fully on.
Pens, pencils, nails, screws or • Remove loose items from pockets.
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
22
GEAppliances.com
Problem Possible Cause What To Do
Water does not enter Automatic self system checksAfter Start is pressed, the washer does several system
washer or enters slowly
Water supply is turned off • Turn on both hot and cold faucets fully.
toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back
Inlet hose screen washers are
screen washers in the end of the hoses. Reconnect the hoses and turn the water back
Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with light items (like blouses).
Overloading • Load your washer so clothes have enough room to move freely.
Incorrect wash cycle • Match cycle selection to the type of fabric you are washing (especially for easy care loads).
Repeated washing in • Wash in warm or cold water. water that is too hot
Grayed or yellowed Not enough detergent • Use correct amount of detergent. clothes
detergent
• Use a water conditioner like Calgon brand or install a water softener.
Water is not hot enough • Make sure water heater is delivering water at 120°–140°F (48°–60°C).
Detergent is not • Try a liquid detergent. dissolving
Dye transfer • Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated.
Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow softener directions for using dispenser.
Dye transfer • Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
Water temperature Water supply is improperly • Make sure hoses are connected to correct faucets. is incorrect connected
House water heater is • Make sure house water heater is delivering water not set properly at 120°–140°F (48°–60°C).
Slight variation This is normal • Due to the metallic properties of paint used for this unique in metallic color product, slight variations of color may occur due to viewing
angles and lighting conditions.
Bad odor inside Washer unused for a long time,Run a Basket Clean cycle. your washer
detergent container.
• Use only HE (high-efficiency) detergent.
• Always remove wet items from the washer promptly after machine stops running.
• Leave the door slightly open for the water to air dry. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with or inside this or any other appliance.
Water valve screens are
stopped up
stopped up
Hard water • Use hottest water safe for fabric.
Not using HE (high-efficiency) • Use HE detergent.
not using recommended quality of HE detergent or used too much detergent
hoses from the upper back of the washer. Use a brush or
the wall faucets. Use a brush or toothpick to clean the
• In the case of strong odor, you may need to run
the Basket Clean cycle more than once.
• Use only the amount of detergent recommended on the
checks. Water will flow 60 seconds after
Turn off the water source and remove the water connection
Turn off the water source and remove the inlet hoses from
on.
on.
Start
is pressed.
23
Instructions
Installation
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
Before you call for service…
Problem Possible Cause What To Do
Detergent leak Incorrect placement of • Make sure detergent insert is properly located and fully detergent insert seated. Never put detergent above max line.
Improper dispensing of Dispenser clogged • Monthly clean the dispenser drawer to remove buildup
softener or bleach
Softener or bleach is filled above • Make sure to have the correct amount of softener or bleach. the max line
or they will not work
Softener or bleach cap issue
of chemicals.
Make sure softener and bleach cap for dispenser are seated
.
Installation
Instructions
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
24
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