GE GFWS1505D0MS, GFWS1500D1WW, GFWS1500D0WW, GFWN1300D0WW, GFWN1200D0WW Owner’s Manual

GEAppliances.com

Safety Instructions .............. 2,s

Operating Instructions

Control Panels ...................... 4-7

Features ............................ 8-9

Loading and Using the Washer .... 10, 11

Cleaning the Washer .............. 12-14

Installation Instructions ...... 15-20

preparing to Install Your Washer ...... 15

Rough-In Dimensions ................. 16

Location of Your Washer ............. 16

Unpacking Your Washer .............. 17

Drain Requirements .................. 18

Electrical Requirements .............. 18

Water Supply Requirements .......... 18

Installing the Washer .............. 19, 20

Replacement Parts ................... 20

GFWNl100
GFWN1200

GFWH1200
GMAN1200

GFWH1500
GFWN2300
GFW H1400

GFWH2405
GFWS2500

GFWS2505

Eng lish/Fra n gais/Espa fiol

Troubleshooting Tips ......... 21-24

Consumer Support

Warranty ............................ 25

Service Telephone Numbers .......... 26

ENERGYSTAR

As an ENERGYSTAR®partner,
GEhas determined that this

product meets the ENERGYSTAR®
guidelines for energy efficiency.

Printed in China

Write the model and serial
numbers here:

Model #
Serial #

Youcan find them on a label on the
sideof the washer. 49-90454-3 12-13 GE

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

m

This isthe safety alert symbol.This symbol alerts you to potential hazards that can killyou or hurt you and others. All

,A

safety messageswill follow the safety alert symbol and the word "DANGER","WARNING",or "CAUTION".Thesewords are
defined as:

Indicates a hazardous situation which, if not avoided,will result in death or serious inJury.
Indicates a hazardous situation which, if not avoided, could result in death or seriousinJury.

_ Indicates a hazardous situation which, if not avoided, could result in minor or moderate inJury.

IMPORTANT SAFETYINSTRUCTIONS

Toreduce the risk of death, fire, explosion,electric shock, or injury to persons when usingyour
appliance, follow basic precautions, including the following:

[] Readallinstructionsbeforeusingthe appliance.
[] DO NOTwash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline,

dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or
explode.

[] DO NOTadd gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These

substances give off vapors that could ignite or explode.

[] Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2

weeks or more. HYDROGENGASISEXPLOSIVE.If the hot water system has not been used for such a period, before
using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This

will release any accumulated hydrogen gas. Asthe gas isflammable, DO NOTsmoke or use an open flame during
this time.

[] DO NOTallow children to play on or in this appliance. Close supervision of children is necessary when this appliance

is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to

follow these instructions may result in death or injury to persons.

[] DO NOTreach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
[] DO NOTinstall or store this appliance where it will be exposed to the weather.
[] DO NOTtamper with controls, repair or replace any part of this appliance or attempt any servicing unless

specifically recommended in the user maintenance instructions or in published user repair instructions that you
understand and have the skills to carry out.

[] Keepthe area around your appliance clean and dry to reduce the possibilityof slipping.
[] DONOToperate this appliance if it is damaged, malfunctioning, partially disassembled,or has missing or broken parts

including a damaged cord or plug.

[] Unplug the appliance or turn off the circuit breaker before servicing. Pressingthe Power button DOESNOTdisconnect

power.

[] See"Electrical Requirements" located in the Installation Instructions for grounding instructions.

SAVETHESE INSTRUCTIONS

2

GEAppliances.com

. PROPERINSTALLATION

_b This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling

800.GE.CARES (800./432.2737).

[] Ensurethat the hot water hose isconnected to the "H"

(internal red screened)valve and the cold water hose is
connected to the "C"(internalblue screened)valve.

Installor store where it will not be exposedto

temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate

the warranty.

Properlyground washer to conform with all

governing codes and ordinances. Followdetails

in Installation Instructions.

[] Thiswasher does not include water supply hoses.

GEstrongly recommends the use of factory specified
parts. A listof factory hosesavailable for purchase are

listed below. Thesehoses are manufactured and tested
to meet GEspecifications.

GEstrongly recommends the use of new water supply
hoses.Hosesdegrade over time and need to be

replaced every 5years to reduce the riskof hosefailures
and water damage.

Parts and Accessories

_ - Electrical Shock Hazard

i

Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.

DO NOT use an adapter.
DO NOT use an extension cord.

Failure to do so can result in death, fire or electrical
shock.

. WHEN NOT IN USE

[] Turn off water faucets to minimize leakageif a break

or rupture should occur. Checkthe condition of the fill

hoses;GErecommends changing the hosesevery 5

years.

Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002during normal business

hours.

Part Number

PM!4X!O002

Or

PM!4X!O005
WX!OX!O0!!
WX7X!

Accessory

4 ft RubberWater SupplyHoses

4 ft Braided Metal Water Supply Hoses
Tide®Washing MachineCleaner*

Washer FloorTray

SAVETHESE INSTRUCTIONS

* Tide® is a registered trademark of Procter &Gamble 3

About the washer control panel.

Find the illustration that closely matches your mode! and see the descriptions for details.

Colors Whites

Normols

Stain Wash

Sanitize

Bulky

Bedding

Delicates Tap Extra

Hand Wash _ My Cycle

Speed Wash c....... ] Hold3SecondsTOStore

Drain+Spin m

Basket Clean

_ewash

Spin Low Medium High High

Cold Cold Warm Hot Hot

PreWash Extra Rinse Signal,_))

Delay Wash

Start

Add a Garment

HaM 3 secon_s To

LocklUn_ock Controls

Colors Whites

Stain wasOrmalsa _ ++_L

Sanitize __--_ [_] eWash

_e_.I I_I I_ i

Speed Wash__

Drain+Spin_._

Whites

Stain Wash _/_

m

Basket Clean

Estimated Tree Remain ng

£st_mmed T+me Rema_ mg

Soil

Light Light Heavy

No

Spin Low Medium High(_1_1_1 _)

Tap Extra

Cold Cold Worm Hot Hot

(_1_1_1_1_)

Extra Rinse Signal-_))

Po_wer

Start

Add a Garment

HaM 3 Seco ds To

Lock/Unlock Controls

Po_wer

DHe_iCw°toeS"L(\_"

speedWosh'\\

Drain+Spin*_

4

Basket Clean

Extra Rinse Signal ,0)

Start

Add a Garment

Uo_d 3seconds TO

l_k/Unl_ck Controls

GEAppliances.com

POwer

Press to "wake up" the display. Ifthe display is active, press to put the washer into standby mode.

NOTE: Pressing Power does not disconnect the appliance from the power supply.

Wash Cycles

The wash cycles are optimized for specific types of wash loads. The chart below will help you match
the wash setting with the loads. The GentleCleaff _lifters lightly tumble the clothes into the water and

detergent solution to clean the load.

Whites For heavily to lightly soiled white laundry.

Colors/Normals For heavily to lightly soiled colorfast cottons, household linens, work and play

clothes.

Stain Wash

Sanitize

(on some models)

For heavily soiled colorfast laundry.

When selecting sanitize, the washer increases the water temperature to sanitize
and remove 99.9% of bacteria found in home laundry. For best results, select the

heavy soil setting when using the sanitize cycle.

Sanitization Performance of Residential and

_S_ NSF Protocol P172

Commercial, Family-Sized Clothes Washers

Bulky Bedding For large coats, bed spreads, mattress covers, sleeping bags and similar large and

(on some models) bulky items. Large items such as blankets, comforters, jackets and small rugs.

Delicates For lingerie and special-care fabrics with light to normal soil. Provides gentle

HandWash tumbling and soak during wash and rinse.

Speed Wash For lightly soiled items that are needed in a hurry. Cycle time is approximately

30 minutes, depending on selected options.

Drain & Spin Drain and spin at any time.

Basket Clean Usefor cleaningthe basketof residue and odor. Recommended useof once per month.

NOTE:Never load laundry while using Basket Clean. The laundry may become
damaged or contaminated. See the Care and Cleaning section.

Soil Level

Changing the Soil level increases or decreases the wash time to remove different amounts of soil.
To change the Soil level, press the Soil level pad until you have reached the desired setting.

Spin Speed

Changing the Spin speed changes the final spin speed of the cycles. Always follow the fabric

manufactureCs care label when changing the spin speed.

To change the spin speed, press the Spin speed pad until you have reached the desired setting. Higher
spin speeds are not available on certain cycles, such as Delicates.

Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also
increase the possibility of setting wrinkles on some fabrics.

Wash Temp

Adjust to select the proper water temperature for the wash cycle. The prewash and rinse water is
always cold to help reduce energy usage and reduce setting of stains and wrinkles.

Follow the fabric manufactureCs care label when selecting the wash temperature.

To change the wash temperature, press the Wash Ternp pad until you have reached the desired
setting.

NOTE:The first 10 seconds of the wash fill is always cold. This feature assists in conditioning the fabric
and preventing stains from setting on garments.

Start/Add a Garment

Pressto start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock

the door. Press again to restart the wash cycle.
NOTE: If the washer is paused and the cycle is not restarted within 2 hours, the current wash cycle will

be cancelled.

NOTE:The washer performs automatic system checks after pressing the Start pad. Water will flow

in 45 seconds or less.You may hear the door lock and unlock before water flows; this is normal. 5

About the washer control panel.

Signal. ))

PreWash

il

Cycle Signal

Usethe Signal pad to change

the volume of the end of cycle signal

Prewash (onsome models)

Prewashisan extra wash before

the main wash. Useit for heavily soiled
clothes or for clothes with a care label

that recommends prewashing before
washing. Besure to add high-efficiency

Extra Rinse Extra Rinse

Usean extra rinse when additional rinsing

is desiredto remove excessdirt and
detergent from soiled loads.

Delay Wash

Delay Wash (onsome models)

Youcan delaythe start of a wash cycle
for !0-18 hours,depending onthe model.

Pressthe Delay Wash padto choosethe
number of hoursyou want to delay
the start of the cycle,then pressthe Start
pad.The machine will count down and

start automatically at the correcttime.

Pressthe pad until you reach

the desired volume.

detergent, or the proper wash additive
to the prewash dispenser.

NOTE:When selecting prewash,
it is recommended to use powder

detergent in the main wash (detergent)

compartment.

NOTE:Ifyou forget to fully closethe door,
a remindersignal will beepremindingyou
to do so.

NOTE:Ifyou open the door when the delay
iscounting down,the machine will enter

the pausestate.Youmust closethedoor
and pressStart again in order to restart

the countdown.

[(Lock6C_)]]

Hold 3 Seconds To

Lock/Unlock Controls

My Cycle

Hold 3 Seconds ToStore

Lock

You can lockthe controls to prevent any
selections from being made. Or you can

lock the controls after you have started
a cycle.

Children cannot accidentally start
the washer by touching pads with

this option selected.

My Cycle (on some models)
Tosavea favorite cycle,setthe desired

settingsforwash cycle,soillevel,spinspeed

andwash temp settingsand holddown
the My Cyclepadfor 3seconds.Abeepwill

soundto indicatethe cyclehas beensaved.
To useyour custom cycle, pressthe

My Cyclepad beforewashing a load.
Tochange the saved cycle, set the desired

settings and hold down the MyCycle pad
for 3 seconds.

To lockthe washer controls, pressand

hold the Lock pad for 3 seconds.

To unlock the washer controls,press
and hold the Lock pad for 3 seconds.

Thecontrol lock icon on the display will

light up when it ison.

NOTE: The Power pad can still be used

when the machine is locked.

NOTE:When using Ply Cycle,wash
options cannot be modified after the

cycle has been started.
NOTE:Ifyou change wash options with

My Cyclebefore starting the cycle, the
My Cyclelight will turn off and you will

be returned to the base cycle.

6

GEAppliances.com

m

ewash

Steam

Available On
Select Cycles

eWash (Energy Saving Wash)

Use eWASH to save energy on specified

wash cycles, eWASH cannot be used
with Steam Refresh, Stain Wash or

Basket Clean.

Steam (onsome models)
Steam adds steam into the washer

during Whites, Colors/Normals, Stain
Wash, Sanitize or Bulky Bedding

cycles.

To use:

1. Turn Power on and select a wash

cycle.

Display

Thedisplayshows the approximate time
remaininguntilthe end of the cycle.

The Steam option is only available
on Whites, Calars/Normals, Stain

Wash, Sanitize or Bulky Bedding
cycles.

o

Press Steam pad to activate.

3.

Press the Start pad.

NOTE:Thecycle time isaffected by how long
it takes the washer to fill.This depends on the
water pressure in your home.

About the washer features.

NOTE:Featuresmay not:be availableon allwasher models.

The Dispenser Drawer

Slowlyopen the dispenser drawer by pulling

itout until it stops.

After adding laundry products, slowlyclose
the dispenser drawer. Closing the drawer too

quicklycould resultin earlydispensingof the

bleach,fabric softener or detergent.

ThePrewashCompartment(onsomemodels)

[] Only use the Prewash Compartment if

you are selecting the Prewash cycle for

heavily soiled clothes. Add measured
detergent or prewash additive to the
back left prewash compartment of the
dispenser drawer.

[] Detergent or prewash additive is flushed

from the dispenser in the prewash cycle

(ifselected).

The Detergent Compartment

[] High-efficiency detergent is required

for this washer. Usethe detergent

manufacturer's recommendedamount.

[] Addmeasureddetergentto thefront left

detergentcompartment ofthe dispenser
drawer.

[] Detergentis flushedfrom the dispenser

atthe beginningof the washcycle.Either
powderedor liquiddetergent canbe used.

Youmayseewater inthe bleach andfabric
softenercompartments at the endof the cycle.

Thisisa resultofthe flushing/siphoningaction

and is part ofthe normaloperation of the
washer.

NOTE:Liquid detergent will drain into the

washer drum as it is added.

[] Detergent usage may need to be adjusted

for water temperature, water hardness,size
and soil level of the load. Avoid using too
much detergent in your washer as it can
lead to over sudsing and detergent residue
being left on the clothes.

[] Detergentusagemay needto be adjusted

for water temperature,water hardness,

sizeand soil level of the load. Avoidusingtoo
much detergent inyourwasher asit can lead

to oversudsinganddetergent residuebeing

left on the clothes.

[] Usingmoredetergentthan the

recommendedquantity can causeresidue
buildupon your washer.

Removefor powderdetergent

\

MaxHE
Liquid

Detergent

2XHELiquid

(mostcommon
setting)

5XHE
Liquid [

Detergent|
Setting _

Appearancemay vary

Removefor powder detergent

Normal
HE

Detergent
Setting

2XHE Lk
Detergent Setting

(most common
setting)

5XHE
Liquid

Detergent
Setting

Appearancemayvary

8

On models with a removable detergent cup

[] Powder Detergent- Remove the []

liquid detergent cup and place it in a
safe location outside of the washer.

Follow the detergent manufacturer's
instructions when measuring the

amount of powder to use.

Liquid Detergent - Locate the
concentration of your detergent on the

bottle. Do not fill above the Max Fillline
in the detergent cup for your detergent

concentration type.

On models with a selection insert

Thedetergentselectioninsertmustbe placed

in the detergent compartment ina specific
positionaccordingto what type of detergent

you are using.

[] Powder Detergent - Remove the

detergent selection insert and place it in
a safe location outside of the washer.

[] Liquid Detergent - You will need to adjust

the insert according to the type of Liquid

Detergent you are using. The Icons on the
side of the detergent compartment must

line upon the center when the insert is in
position.

NOTE:Not all models have the 2x and 3x
detergent settings. Some have only regular

HE detergent settings. You must reduce the
amount of detergent for 2x or 5x detergent
per bottle instructions.

Move the insert by pulling it up and replace
it by sliding it down between either the rear

or front detergent compartment molded
rails, as desired, for liquid detergent.

Remove for powder detergent.

GEAppliances.com

Onsomemodels:

Onsomemodels:

Onsome models:

Onsome models:

The Liquid Bleach Compartment

IMPORTANT:Thebleach compartment
position varies by model. Besureto identify

the correct compartment for bleach before
using.

tf desired,measureout the recommended
amount of liquidbleach,not to exceed

1/3cup (80ml),and pour intothe right

compartment labeled"LIQUIDBLEACH".

The Fabric Softener Compartment

IMPORTANT:Thefabric softener compartment

position varies by model. Besure to identify

thecorrect compartment for fabric softener
beforeusing.

tf desired,pour the recommendedamount
of liquidfabric softenerinto thecompartment

labeled"FABRICSOFTENER."

Useonlyliquid fabricsoftenerin thedispenser.

Donotexceedthe maximumfill line.Overfilling
cancauseearly dispensingof the bleachwhich

couldresultin damagedclothes.
NOTE:Donotusepowderedbleachin the

dispenser.

Dilutewith water to the maximumfill line.
Donotexceedthe maximumfill line.Overfilling

cancauseearly dispensingof the fabricsoftener
which couldstain clothes.

NOTE:Donotpour fabricsoftenerdirectly
on the wash load.

Loading and using the washer.

Always follow fabric manufacturer's care label when laundering.

Sorting Wash Loads

Sort laundry into loads that can be washed together.

Colors Soil Fabric Lint

Whites Heavy Delicates Lint Producers

Lights Normal Easy Care Lint Collectors
Darks Light Sturdy Cottons

[] Combine large and small items in a load. Load large items first. Large items should not be more than half

the total wash load.

[] Washing single items is not recommended. This may causean out-of-balance load. Add one or two

similar items.

[] Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load.

- Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable liquids.
Nowasher can completely remove oil.
Donot dry anything that has ever hadany type of oil on it (including cooking oils).
Doing sosocan result in death, explosion, or fire.

Preparing Clothes

[] Toavoid snags during washing.

Follow these steps to maximize garment care.

Close garment zippers, snaps, buttons and hooks.
lend seams, hems, tears.

Empty all items from pockets.
Remove nonwashable garment accessories such as ornaments and nonwashable trim materials.

[] To avoid tangling, tie strings, draw ties and belt-like materials.
[] Brush away surface dirt and lint; treat spots and stains.
[] Promptly wash wet or stained garments to maximize results.
[] Mix garments using recommended maximum load sizes on page !!.
[] Use nylon mesh garment bags to wash small items.

[] Wash multiple garments at one time for best results.

10

Loading the Washer

GEAppliances.com

Wash drum may be fully loaded with loosely added

items. Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etcJ.

Maximum Lauding Sizes*

WORKWEAR

/4Jeans

5 Workwear Shirts
5 Workwear Pants

LINENS

2 Bath Sheets

!0 Bath Towels/

12 Washcloths

7 Hand Towels/

2 Terrycloth

Bath Mats

OR

2 FlatQueen-Sized

Sheets

2 Fitted

Queen-Sized

Sheets

/4Pillowcases

MIXEDLOAD

/4Pillowcases

2 Hand Towels

2 Flat Sheets/

2 Fitted Sheets
2 Bath Towels/

/4Washcloths

6 Shirts (Men's

or Women's)

4 Pair Pants

5 T-Shirts

7 Pairs of Boxers
/4Pairsof Shorts

6 T-Shirts
4 Pairs of

Sweatpants

/4Sweatshirts

2 Hoodies

7 Pairs of Socks

To add items after washer has started, press Start
and wait until the door is unlatched. The washer

may take up to 30 seconds to unlock the door
after pressing Start depending on the machine

conditions. Do not try to force open the door when
it is locked. After the door unlocks, open gently. Add

items, close the door and press Start to restart.

DELICATES**

7 Bras

7 Panties

3 Slips

2 Camisoles

/4Nightgowns

OR

(Khakis

or Twills)

OR

SPEED WASH

(2-4 GARMENTS)

2 Casual Wear

Work Shirts

1 Pair Casual Wear

Work Pants

OR

3 Soccer Uniforms

*Exceeding maximum recommended load sizes may affect cleaning performance and garment care.

**Using a nylon mesh bag for small items is recommended.

11

Cleaning the washer,

Care and Cleaning

Exterior: Immediately wipe off any spills.Wipe with damp cloth. Do not hit surface with sharp objects.
Moving and Storage: Ask the service technician to remove water from drain pump and hoses.

Do not store the washer where it will be exposed to the weather. When moving the washer,
the tub should be kept stationary by using the shipping bolts removed during installation.
See Installation Instructions in this book. If these parts are not available, they can be ordered

by visiting our Website at GEAppliances.com or by calling 800.GE.CARES.In Canada, call 800.561.3344.
Long Vacations: Be sure the water supply is shut off at the faucets. Drain all water from the hoses ifthe

weather will be below freezing.

Cleaning the Interior

of the Washer

To clean the interior of the washer, select
the Basket Clean feature on the control

panel. The cycle will use more water,
in addition to bleach, to refresh your

washer.

NOTE:Readthe instructions below
completely before starting the Basket

Clean cycle.

1. Remove any garments or objects from
the washer and ensure the washer

basket is empty.

2. Open the washer door and pour

one cup or 250 ml of liquid bleach
or other washing machine cleaner

into the basket.

3. Close the door and select the Basket

Clean cycle. Push the Start pad.

4. When the Basket Clean cycle is
working, you will see CLn on the

display. The cycle will complete in
about 90 minutes. Do not interrupt

the cycle.

5. After the cycle is complete, leave
the door open slightly for better

ventilation.

If for any reason the cycle needs to
be interrupted, the door will not open

immediately. Forcing open the door at
this stage may cause water to flood.
The door will open after the water is

drained to a level where it would not
flood the floor.

Basket Clean may be interrupted
by pressing the Start pad in between
cycles. A power outage in the house might

also interrupt the cycle. When the power
supply is back, the Basket Clean cycle

resumes where it had stopped. When
interrupted, be sure to run a complete

Basket Clean cycle before using the
washer. If the Power pad is pressed during

BasketClean, the cycle will belost.
IMPORTANT:

[] Run Basket Clean with 1 Cup (250 ml)of

bleach once a month.

[] After the completion of a Basket Clean

cycle, the interior of your washer may
have a bleach smell.

[] It is recommended to run a light color

load after the Basket Clean cycle.

12

Cleaning the Pump Filter

Due to the nature of the front-load washer
it issometimes possible for small articles

to puss to the pump. The washer has a
filter to capture lost items so they are not

dumped to the drain. To retrieve lost items,
clean out the pump filter.

1. Using a coin or flat screwdriver
in the notch on the door, open

the access door.

2. Place a shallow pan or dish under

the pump access door and towels

on the floor in front of the washer to
protect the floor. It is normal to catch

about a cup of water when the filter
is removed.

3. Pull down the pour spout.

GEAppliances.com

Pump filter

o

Turn the pump filter counterclockwise

and remove the filter. Open slowly to
allow the water to drain.

5o

Clean the debris from the filter.

6.

Replace the filter and turn clockwise.

Tighten securely.

7. Flip up the pour spout.

8. Close the access door.

Cleaning the Door Gasket

Open the washer door. Using both hands,
press down the door gasket. Remove any

foreign objects if found trapped inside
the gasket. Make sure there is nothing

blocking the holes behind the gasket.

While holding down the door gasket,

inspect the interior gasket by pulling it
down with your fingers. Remove any

foreign objects if found trapped inside
this gasket. Make sure there is nothing

blocking the holes behind the gasket.

When you are finished cleaning
the door gasket, remove your

hands and the gasket will return
to the operating position.

13

Cleaning the washer.

Tabon backrightorleftdependingonmodel Dispenser Drawer Area: Detergent and fabric softener may build up

in the dispenser drawer. Residue should be removed once or twice a month.

[] Remove the drawer by first pulling it out until it stops. Then reach back into

the left or right rear corner (depending on model) of the drawer cavity and
press down firmly on the lock tab, pulling out the drawer.

Locktab isvisibleonly offer drawer
hasbeenpulledopen

[] Remove the inserts from the bleach and fabric softener compartments and

the detergent insert. Rinsethe inserts and the drawer with hot water to
remove traces of accumulated laundry products.

[] To clean the drawer opening, use a small brush to clean the recess. Remove

all residue from the upper and lower parts of the recess.

[] Return inserts to the proper compartments. Replacethe dispenser drawer.

14

Installation

W her

I structio

$

Ifyou have any questions, call 800.GE.CARES(800.452.2757)orvisitour Website at:6EAppliances.com
In Canada, coil 800.561.3344 orvisitGEAppliances.ca

BEFORE YOU BEGIN

Read these instructions completely and carefully.

TOOLS REQUIRED

[] Adjustable wrench or 1/2" socket with ratchet
[] Adjustable wrench or 9/16" open-end wrench

" IMPORTANT - Savetheseinstructions

for local inspector's use.

" IMPORTANT - Observe all governing

codes and ordinances.

, Note to Installer - Be sure to leave these

instructions with the Consumer.

, Note to Consumer - Keepthese instructions

for future reference.

, Skill level - Installation of this appliance requires

basic mechanical and electrical skills.

, Completion time - 1-3 hours
, Proper installation is the responsibility of the installer.

, Product failure due to improper installation is not

covered under the Warranty.

[] Channel-lock adjustable pliers
[] Carpenter's level

PARTS REQUIRED (Obtain locally}

[] Water Hoses (2)

PARTS SUPPLIED

FORYOUR SAFETY:

AWARNING

This appliance must be properly grounded and

installed as described in these Installation Instructions.
Do not install or store the appliance in an area where

it will be exposed to water/weather. See the Location
of Your Washer section.

NOTE:This appliance must be properly
grounded, and electrical service to the washer

must conform with local codes and ordinances
and the latest edition of the National Electrical
Code, ANSI/NFPA 70.

[] Cable Tie

©©

[] Inlet Hose Screen

Washers (2)

STACK BRACKET KIT

A stack bracket kit is available at additional cost.

It can be ordered in the United States by visiting

our Web site at GEAppliances.com or calling 800.
GE.CARES. In Canada, call 800.66!.16!6 or visit your

local GEAppliances dealer. Order kit # WE25X10018 or
GEFLSTACK.

OPTIONAL PEDESTAL ACCESSORY

A pedestal is available at additional cost. It can be
ordered in the United States by visiting our Web site at

GEAppliances.com or calling 800.GE.CARES. In Canada,
visit your local GE Appliances dealer. This product

should be used with the pedestal # SBSD137HXX
and SBSD227FXX. Follow the pedestal Installation

Instructions.

[] Hose Guide

15

Installation Instructions

LOCATION OF YOUR WASHER

Do Not Install the Washer:

1.In an area exposed to dripping water or outside
weather conditions. The ambient temperature should

never be below 60°F (!5.6°C) for proper washer
operation.

2.In an area where it will come in contact with curtains
or drapes.

3.On carpet. The floor MUST be a hard surface with
a maximum slope of !/2" per foot (1.27cm per

30 cm).To make sure the washer does not vibrate
or move, you may have to reinforce the floor.

NOTE:If floor is in poor condition, use 3/8" impregnated
plywood sheet solidly attached to the existing floor

covering.

IMPORTANT:

Minimum Installation Clearances

. When installed in alcove: Sides, Rear,

Top = 0" (0 cm)

. When installed in closet: Sides, Rear,

Top = 0" (0 cm), Front = Z"(2.54 cm)

ROUGH-IN DIMENSIONS

FRONT

27.0"

(68.6 cm)

39.8"

(101.09 cm)

. Closet door ventilation openings required:

2 louvers each 60 square in. (387 cm), located 3"
(7.6cm) from top and bottom of door

*NOTE:With pedestal 52.6"

Stacked, 84"

SIDE

33.6" D.-

(85.3 cm)

39.8"

(101.09 cm)

16

Installation Instructions

UNPACKING THE WASHER

A, WARNING:Recycleordestroythecarton

and plastic bags after the washer is unpacked. Hake
materials inaccessibleto children.Children might use
them for play. Cartons covered with rugs, bedspreads
or plastic sheetscan become airtight chambers causing

suffocation.

1. Cut and remove the top and bottom packaging straps.

2. While it isin the carton, carefully laythe washer on its

side.DONOTlay the washer on its front orback.

3. Turn down the bottom flaps-remove all base packaging,

including the cardboard, styrofoam base and styrofoam
tub support (insertedin center of base).

NOTE:If you are installing a pedestal, proceed to

the installation instructions that come with the pedestal.

4. Carefully return the washer to an upright position and

remove the carton.

5. Carefully move the washer to within 4 feet (122cm)

of the final location.

6. Remove the following from the back side of the washer:

/4bolts
/4plastic spacers (includingrubber grommets)

4 power cord retainers

/

NOTE:Failure to remove the shipping braces can cause

the washer to become severelyunbalanced.
Saveall bolts for future use.

NOTE:If you must transport the washer at a later date,
you must reinstall the shipping support hardware to prevent
shipping damage. Keepthe hardware in the plastic bag

provided.
In caseyou misplace your shipping bolts, replacements

are availableat additional cost.They can be ordered in the
United States byvisiting our website at GEAppliances.com
or calling 800.GE.CARES.In Canada,call 800.661.1616.Order

kit #WH49×10039.

17

Installation Instructions

ELECTRICAL REQUIREMENTS

Read these instructions completely and carefully.

WARNING:

TO REDUCETHE RISKOF FIRE,ELECTRICAL SHOCK AND
PERSONAL INJURY:

. DO NOT USE AN EXTENSION CORD OR AN ADAPTER

PLUG WITH THIS APPLIANCE.

Washer must be electrically grounded in accordance
with local codes and ordinances, or in the absence
of local codes, in accordance with the NATIONAL

ELECTRICALCODE, ANSl/NFPA NO. 70.

CIRCUIT- Individual,properly polarized and grounded

15-amp branch circuit fused with 15-amp time-delay fuse

or circuit breaker.

POWER SUPPLY - 2-wire, with ground, 120-volt,

single-phase, 60-Hz, alternating current.

OUTLETRECEPTACLE- Properly

grounded 3-prong receptacle to be

located so the power supply cord
isaccessiblewhen the washer is

inan installed position.

WATER SUPPLY REQUIREMENTS

Hot and cold water faucets MUSTbe installed within
42 inches (107 cm) ofyour washer'swater inlet. The faucets

MUSTbe3/4" (!.9 cm) garden hose-type so inlet hoses can
be connected. Water pressure MUSTbe between 10 and 120

pounds per square inch.Your water department can advise

you of your water pressure.The hot water temperature

should be setto deliverwater at !20° to !40°F (48°-60°C).

DRAIN REQUIREMENTS

!. Drain capable of eliminating 17gals(64.3L)

per minute.

2. Astandpipe diameter of !-!/4" (3.!8 cm) minimum.

3. The standpipe height above the floor should be:
Minimum height: 24"(6! cm)

Maximum height: 96" (244cm)

I--

GROUNDING REQUIREMENTS

WARNING:

Improper connection ofthe equipment grounding conductor
can result ina risk of electricalshock.Checkwith a licensed

electricianif you are in doubt as to whether the appliance is
properlygrounded.

1. Thewasher MUSTbe grounded. Inthe event of
malfunction or breakdown, groundingwill reduce

the riskof electrical shockby providing a path of least

resistancefor electrical current.

2. Sinceyour washer isequipped with a power supply
cord having an equipment-grounding conductor and

a grounding plug,the plug MUSTbe plugged into an
appropriate, copper-wired receptacle that is properly

installedand grounded in accordance with all local
codesand ordinances or in the absence of localcodes,

with the National ElectricalCodes,ANSI/NFPA70 (latest

edition).If in doubt, call a licensedelectrician.DO NOT
cut off or alter the grounding prong on the power

supplycord. Insituations where a two-slot receptacle is
present,it is the owner's responsibilityto have a licensed

electricianreplace itwith a properly grounded

three-prong grounding-type receptacle.

96"

(244 cm)

Max.

BACK

24"

(61 cm)

Min.

NOTE:The drain hoseattached to the washer can reach

a 58"(!47 cm) high standpipe. Fora higher standpipe,
contact an authorized parts distributor.

18

Installation Instructions

INSTALLING THE WASHER

1. Run some water from the hot and cold faucets to flush
the water linesand remove particles that might clog up

the inlethoses and water valve screens.

2. Obtain inlet hoseslocally.

3. Ensurethere is a rubber
washer inthe hoses.Reinstall

the rubber washer into the
hosefitting if it has fallen out

during shipment. Carefully
connect an inlet hoseto

the outside "H" outlet of the
water valve.Tighten by hand,

then tighten another 2/3 turn ,_(b_
with pliers.Carefully connect

the other inlet hoseto the inside"C"outlet of the water
valve.Tighten by hand; then tighten another 2/3 turn

with pliers.Do not crossthreed or over-tighten these
connections.

4. Install the screen washers by inserting them into the free
ends of the inlet hoseswith protruded side facing the

faucet.

@

\ '%treTy

.

Carefully move the washer to its final location. Gently

rock the washer into position ensuring inlet hoses do
not become kinked.It is important not to damage the

rubber levelinglegs when moving your washer to its final
location. Damaged legscan increase washer vibration. It

may behelpful to spray window cleaner onthe floor to
help move your washer into its final position. NOTE:To

reducevibration, ensure that all four rubber levelinglegs

are firmly touching the floor. Pushand pull on the back

right and then back left ofyour washer.
NOTE:Do not usethe dispenserdrawer or door to lift

the washer.

NOTE:If you are installing into a drain pan, you can use

a 24-inch long 2x4 to lever the washer into place.

.

With the washer in its
final position, place

a level on top of the
washer (if the washer

isinstalled under a

counter, the washer
should not be able to

rock).Adjust the front
leveling legs up or down

to ensure the washer is resting solid. Turn the lock

nuts on each leg up towards the base of the washer

and snug with a wrench.

NOTE:Keepthe leg extension at a minimum to prevent

excessivevibration. Thefarther out the legsare extended,
the more the washer will vibrate.

/

washers

5. Connect the inlet hoseends to the HOTand COLDwater
faucets tightly by hand,then tighten another 2/3 turn

with pliers.Turnthe water on and check for leaks.

Ifthe floor isnot levelor isdamaged, you may have

to extend the rear levelinglegs.

19

Installation Instructions

INSTALLING THE WASHER (cont.)

8. Attach the U-shaped hose guide to the end of
the drain hose. Place the hose in a laundry tub or

standpipe and secure it with the cable tie provided in
the enclosure package.

NOTE:Placingthe drain hose too far down the drain pipe
can cause a siphoning action. Nomore than 7 inches of

hoseshould be in the drain pipe.There must be an air
gap around the drain hose.Asnug fit can also cause a

siphoning action.

1

CableTie/

CableTie/;

10. Turn on the power at the circuit breaker/fuse box.

11. Readthe rest of this Owner's Manual. It contains
valuable and helpful information that will save you

time and money.

12. Before starting the washer, check to make sure:

[] Main power is turned on.
[] Thewasher is plugged in.

[] Thewater faucets are turned on.
[] Theunit isleveland all four levelinglegs are firmly

on the floor.

[] Theshipping support hardware isremoved

and saved.

[] Thedrain hose is properly tied up.
[] Thereare no leaksat the faucet, drain line

or washer.

13. Runthe washer through a complete cycle.
Check for water leaks and proper operation.

14. Ifyour washer does not operate, please review
the BeforeYouCall ForServicesection before

calling for service.

15. Placethese instructions in a location near the washer
for future reference.

Cable Tie

.

Plug the power cord into a grounded outlet.
NOTE:Check to be sure the power is off at the circuit

breaker/fuse box before plugging the power cord into
an outlet.

REPLACEMENT PARTS

If replacement parts are needed for your washer, they

can be ordered in the United States by visiting our Web
site at GEAppliances.com or by calling 800.GE.CARES.In

Canada, call 800.661.!6!6.

2O

Before you call for service... GEAppliances.com

Troubleshooting Tips
Save time and money! Review the charts on the
following pages first and you may not need to call for

service.

PossibleCause Whet To Do

Not draining Load is out of balance . Redistributeclothesand run drain & spinor rinse &spin.
Not spinning . Increase load sizeifwashing small load containing heavy

Not agitating and lightitems.

Pump clogged • Seepage 13on how to clean the Pump Filter.
Drain hose is kinked or • Straighten drain hoseand make sure washer is not

improperly connected sitting on it.
Household drain may . Check household plumbing.You may needto call

be clogged a plumber.
Drain hose siphoning; drain hose . Ensurethere is an air gap between hose and drain.

pushed too far down the drain

Leaking water Door gasket is damaged . Checkto seeif gasket isseated and not torn. Objects

left inpockets may causedamage to the washer (nails,
screws,pens,pencils).

Doorgasket not damaged . Water may drip from the door when the door isopened.

Thisisa normal operation.

. Carefullywipe off rubber door seal.Sometimesdirt or

clothing is left in thissealand can cause asmall leak.

Check back left of washer • If thisarea iswet, you haveoversudsing condition.

for water Use lessdetergent.
Fill hoses or drain hose is . Hake sure hoseconnections are tight at washer and

improperly connected faucets and make sure end of drain hoseiscorrectly

inserted in and secured to drain facility.

Household drain may . Check household plumbing.You may needto call
be clogged a plumber.

Dispenser clogged . Powder soap may cause clogs insidethe dispenserand

cause water to leak out the front of the dispenser. Remove
drawer and clean both drawer and inside of dispenser box.
Pleaserefer to Cleaningthe Washer section.

Incorrect use of detergent • Use HEand correct amount of detergent.
Dispenser box crack . Ifnew installation,check for crackon insideof dispenserbox.

Clothestoo wet Load is out of balance . Redistributeclothes and run drain & spinor rinse&spin.

. Increase load sizeifwashing small load containing heavy

and lightitems.

. Themachine will slow the spin speed down to 410 rpm if

it hasa hard time balancingthe load.Thisspeedisnormal.

Pump clogged
Overloading

Drain hose is kinked or
improperly connected

Household drain may

be clogged
Drain hose siphoning; drain hose .

pushed too far down the drain

Seepage 15 on how to clean the Pump Filter.
Thedryweight of the load should be lessthen 16 lb.
Straighten drain hose and make surewasher is not

sitting on it.
Checkhousehold plumbing. You may need to call

a plumber.
Ensurethere isan air gap between hose and drain.

21

Before you call for service...

Possible Cause What To Do

Incomplete cycle or timer Automatic load redistribution • Timer adds3 minutesto cyclefor each rebalance.
not advancing iior 15 rebalances maybe done.This isnormal operation.

Donothing;the machine will finish the wash cycle.

Pump clogged • Seepage !3 on how to clean the Pump Filter.
Drain hose is kinked or • Straighten drain hose and make sure washer is not

improperly connected sitting on it.
Household drain may . Check household plumbing. You may needto call

be clogged a plumber.
Drain hose siphoning; drain hose . Ensurethere isan air gap between hose and drain.

pushed too far down the drain

Loud or unusual noise; Cabinet moving • Washerisdesignedto move !/4" to reduceforces
vibration or shaking transmitted to the floor.Thismovement isnormal.

All rubber leveling legsare not . Pushand pullon the back right andthen back left of your
firmly touching the floor washer to checkif it islevel.Ifthe washer isuneven,adjust

the rubber levelinglegs so they are allfirmly touching the
floor and locked inplace.Your installershouldcorrect this

problem.

Unbalanced load . Opendoor and manually redistributeload.Tocheck

machine,run rinseand spinwith no load. If normal,
unbalancewas caused byload.

Pump clogged . Seepage !3 onhow to clean the Pump Filter.

No power/washer not Washer is unplugged • Hake sure cord isplugged securelyinto a working outlet.
working or dead Water supply istumed off . Turn both hot and cold faucets fully on.

Circuit breaker/fuse is . Checkhouse circuit breakers/fuses.Replacefusesor
tripped/blown reset breaker.Washer should have separate outlet.

Automatic self system checks . Firsttime the washer is plugged in,automatic checks

occur. It may take up to 20 seconds beforeyou can use

your washer. This isnormal operation.

Snags, holes, tears, rips Overloaded • Donot exceed maximum recommended load sizes.
or excessive wear Seerecommended maximum load sizeson page !!.

Pens,pencils, nails, screws or • Removeloose items from pockets.
other objects left in pockets

Pins, snaps, hooks, sharp . Fastensnaps,hooks,buttons and zippers.

buttons, belt buckles, zippers
and sharp objects left in pockets

Control time wrong Thisis normal . During spin the washer may needto rebalance the loud
or changes sometimesto reducevibrations.When this happens,

the estimated time is increasedcausingtime left to

increaseorjump.

Not enough water This is normal . Horizontalwashers do not require the tub to fillwith water

liketop-loud washers.

Washer pauses or has Pump clogged . Seepage 13on how to clean the Pump Filter.

to be restarted,or washer

door is locked and will
not open

Door unlocks or Thisis normal . Front-load washers start up differently than top-load
press Start and machine washers, and it takes 30seconds to check the system.
doesn_ operate Thedoor will lockand unlock.

Incorrect operation . Simplyopen and closethe doorfirmly; then pressStart.

22

GEAppliances.com

Possible Cause What ToDo

Water does not enter Automatic self system checks . After Start is pressed, the washer does several system

washer or enters slowly checks. Water willflow 50 seconds after Start is pressed.

Water supply is turned off • Turn on both hot and cold faucets fully.
Water valve screens are . Turnoff the water source and remove the water connection

stopped up hoses from the upper back of the washer. Use a brush or

toothpick to clean the screens inthe machine. Reconnect
the hoses and turn the water back on.

Inlet hose screen washers are . Turnoff the water source and remove the inlet hoses from
stopped up the wall faucets. Use a brush or toothpick to clean the

Wrinkling Improper sorting . Avoid mixing heavy items (likework clothes) with

Overloading • Loadyour washer so clothes have enough room

Incorrect wash cycle . Hatch cycle selection to the type of fabric you are

Repeated washing in . Wash in warm orcold water.

water that is too hot

Grayed oryellowed Not enough detergent • Use correct amount of detergent.

clothes Not using HE (high-efficiency) • Use HEdetergent.

detergent
Hard water . Use hottest water safe for fabric.

Water is not hot enough • Hake sure water heater is delivering water at

Detergent is not • Trya liquid detergent.
dissolving

Dye transfer . Sort clothes by color. Iffabric label states wash separately,

Colored spots Incorrect use of fabric . Check fabric softener package for instructions and follow

softener directions for using dispenser.
Dye transfer . Sort whites or lightly colored items from dark colors.

Water temperature Water supply is improperly . Hake sure hoses are connected to correct faucets.
is incorrect connected

House water heater is . Hake sure house water heater is delivering water
not set properly at 120°-140°F (48°-60°C).

Slight variation This is normal . Dueto the metallic properties of paint used for this unique

in metallic color product, slight variations of color may occur due to viewing

Bad odor inside

your washer

Washer unused for a long time,
not using recommended
quality of HE detergent

or used too much detergent

screen washers in the end ofthe hoses. Reconnect the
hoses and turn the water back on.

light items (likeblouses).

to move freely.

washing (especiallyfor easy care loads).

. Use a water conditioner like Calgon brand or install

a water softener.

120°-140°F (48°-60°C).

unstable dyes may be indicated.

. Promptly remove wash load from washer.

angles and lighting conditions.
Runa Basket Clean cycle.

Inthe case of strong odor,you may need to run
the Basket Clean cycle more than once.

Useonly the amount of detergent recommended on the

detergent container.
. Useonly HE(high-efficiency)detergent.
. Always removewet itemsfrom the washer promptly after

machine stops running.
. Leave the door slightly open for the water to air dry. Close

supervision isnecessary ifthis appliance is used by or

near children. Donot allow children to play on, with or

insidethis or any other appliance.

23

Before you call for service...

Possible Cause What ToDo

Detergent leak Incorrect placement of , Hake sure detergent insert isproperly located and fully

detergent insert seated. Neverput detergent above max line.

Improper dispensing of Dispenser clogged • Honthly clean the dispenserdrawer to remove buildup

softener or bleach ofchemicals.

Softener or bleach is filled above • Hake sureto have the correct amount of softener or bleach.
the max line

Softener or bleach cap issue , Hake suresoftenerand bleach cap for dispenserare seated

or they willnot work.

24