GE GFW550SSNWW User Manual

SAFETY INFORMATION ...........3

USING THE WASHER

Getting Started ...................... 5

WiFi Connect ........................14

Loading .............................15

CARE AND CLEANING ........... 16

INSTALLATION INSTRUCTIONS

Reversing The Door Swing (Optional) .....23

TROUBLESHOOTING TIPS ......27

LIMITED WARRANTY ............31

CONSUMER SUPPORT .......... 32

.....................18

OWNER’S MANUAL &

INSTALLATION

INSTRUCTIONS

GFW850 GFW650 GFW550

GFW510

ENGLISH/FRANÇAIS/

ESPAÑOL

Write the model and serial numbers here:

Model # _________________

Serial # _________________

WASHERS

GE is a trademark of the General Electric Company. Manufactured under trademark license.

You can find them on a label inside the washer door.

0020508637A 49-3000217 Rev 2 10-19 GEA

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.

We take pride in the craftsmanship, innovation and design that goes into every GE Appliances

product, and we think you will too. Among other things, registration of your appliance ensures that we

can deliver important product information and warranty details when you need them.

Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration

card included in the packing material.

2 49-3000217 Rev 2

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

SAFETY INFORMATION

WARNING

Read all instructions before using the appliance.

Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.

DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with

gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.

These substances give off vapors that could ignite or explode.

Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for

2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.

DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this

appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.

DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.

DO NOT install or store this appliance where it will be exposed to the weather.

DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless

specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using

your appliance, follow basic precautions, including the following:

DO NOT climb or stand on this unit.

DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or

broken parts including a damaged cord or plug.

Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power pad DOES NOT

disconnect power.

See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

READ AND SAVE THESE INSTRUCTIONS

49-3000217 Rev 2 3

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C”

valve.

Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which

could cause permanent damage and invalidate the warranty.

Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation

Instructions.

Ensure washer is properly leveled and washer legs are adjusted such that unit is stable.

Optional drain hose extension recommended for discharging heights from 60” - 96”.

GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for

SAFETY INFORMATION

purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.

GE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need

to be replaced every 5 years to reduce the risk of hose failures and water damage.

WHEN NOT IN USE

Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill

hoses; GE Appliances recommends changing the hoses every 5 years.

PARTS AND ACCESSORIES

Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 877.959.8688 during normal business hours. In Canada, visit your local GE Appliances parts distributor or call 800.661.1616 GEAppliances.ca/en/products/parts-filters-accessories.

Part Number Accessory

WX14X10011 6 ft stainless steel washer hoses with

90° elbows; 2-pack WH49X316 Washer drain hose extension kit WX10X10011 Tide® Washing Machine Cleaner*

PM7X2 Universal low profile washer floor tray GFA28KITN Stack Bracket Kit (to stack dryer on top) GFP1528S 28” width Pedestal with drawer – White GFP1528P 28” width Pedestal with drawer – Colors

*Tide® is a registered trademark of Procter & Gamble

READ AND SAVE THESE INSTRUCTIONS

4 49-3000217 Rev 2

Getting started

USING THE WASHER

WARNING

To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY

INFORMATION before operating this appliance.

Throughout this manual, features and appearance may vary from your model.

Quick Start:

Step 4 Step 5Step 1

Load clothes into your washer and close the door.

Step 2 If the screen is dark,

press the Power pad or turn the knob to “wake up” the display.

Step 3 Turn the knob to

select the desired cycle.

(cycle options

vary by model)

Open the dispenser and add detergent, bleach and fabric softener, as desired. Models with SmartDispense™ only require that you select the SmartDispense pad once the tank has been filled.

Press Start to begin the wash cycle. The machine will weigh your clothes and add the proper amount of water. When the wash cycle is finished, the door will unlock.

Step 6 After the wash cycle

is completed and the clothes unloaded, select ULTRAFRESH VENT™ to help eliminate the excess moisture in your washer so you can close the door.

Display and Status Lights (Features and appearance will vary)

The display shows the approximate time remaining until the end of the cycle and the washer cycle status (Fill, Wash, Rinse and Spin).

NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your

home. The “smart” timer “learns” the amount of time it takes to fill your washer and adjusts the total time accordingly. If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the

cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than usual at the end of the cycle, redistribute the load evenly in the wash tub and run a Rinse & Spin cycle.

In addition, the display will show:

(WiFi)

Venting Venting will blink to indicate that you can select the ULTRAFRESH VENT feature at the end of the cycle. It

Control

Door

Auto, More, Less

(on some models)

Tank Low

(on some models)

Loads Left

(on some models)

Will allow your appliance to communicate with your smartphone for remote appliance monitoring, control and notifications. It stays lit whenever the washer is on and is connected. It will blink during the commissioning process or if it loses connection to the network.

then stays illuminated once selected until venting is complete. The controls on the washer are locked when this icon is illuminated. You must press and hold the Control

Lock pad to unlock the controls. This icon will illuminate while the door is locked and will blink while the washer is in the process of pausing

and then unlocking. The SmartDispense will automatically dose detergent according to the weight and soil level of the clothes. You

can adjust this feature to dose 40% MORE or40% LESS detergent or turn it OFF to manually dose detergent. Will display when the SmartDispense tank needs to be re-filled. Typically, this first lights up when there are

approximately 8 - 10 loads of detergent remaining. Displays the estimated number of wash loads left for the amount of detergent in the SmartDispense tank.

49-3000217 Rev 2 5

Getting started

Features and appearance will vary.

Models: GFW850

B E ED

Models: GFW650

USING THE WASHER

Models: GFW550

Models: GFW510

B E ED

Power

Press to “wake up” the display. If the display is active, press to put the washer into standby “OFF” mode.

NOTE: Pressing Power does not disconnect the appliance from the power supply.

Start and Pause

Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the door. It will take a few seconds for the door to unlock after pressing Pause. Press again to restart the wash cycle.

NOTE: If washer is paused and cycle is not restarted within 15 minutes, the current wash cycle will be cancelled. NOTE: The washer performs automatic system checks after pressing the Start pad. Water will flow in 45

seconds or less. You may hear the door lock and unlock and the pump activate before water flows.

6 49-3000217 Rev 2

Getting started

Wash Cycles

The wash cycles are optimized for specific types of wash loads. The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the cycle that most closely matches the items being washed. Selections and options shown in bold are the suggested settings for that cycle.

Delay Wash/Remote Start is available on all cycles.

USING THE WASHER

Wash Cycle

Normal Cycle for normal,

Whites Whites and household

Towels Towels, sheets,

Bulky

Bedding

Sanitize+ Allergen*

Sanitize

With Oxi*

*Some cycles and options may not be available on some models.

Items to Wash Soil Level

Extra Heavy regular, or typical use for washing up to a full load of normally soiled cotton clothing.

linens.

pillowcases and dish rags.

Large coats, bed spreads, mattress covers, sleeping bags, and similar large bulky items.

Heavily soiled colorfast items with the need for sanitization.

Extra Light

Extra Heavy

Extra Light

Extra Heavy

Extra Light

Extra Heavy

Extra Light

Extra Heavy

Heavy

Normal

Light

Heavy

Normal

Light

Heavy

Normal

Light

Heavy

Normal

Light

Heavy

Wash Temp

Extra Hot

Hot

Warm

Cold

Tap Cold

Extra Hot

Hot

Warm

Cold

Tap Cold

Hot

Warm

Cold

Tap Cold

Hot

Warm

Cold

Tap Cold

Extra Hot Max

Spin

Selection

Max

High

Medium

Max

High

Medium

Low

Max

High

Medium

Low

Max

High

Medium

Low

High

Medium

Low

High

Medium

Low

Options Available

Prewash* or Autosoak*

Power Steam*

Time Saver*

Extra Rinse

Tumble Care* or 1 Step Wash + Dry*

Prewash* or Autosoak*

Power Steam*

Time Saver* More Water*

Extra Rinse

Tumble Care* or 1 Step Wash + Dry*

Prewash* or Autosoak*

Power Steam*

Time Saver* More Water*

Extra Rinse

Tumble Care* or 1 Step Wash + Dry*

Prewash* or Autosoak*

Power Steam*

Time Saver* More Water*

Extra Rinse

Tumble Care* or 1 Step Wash + Dry*

Prewash

Power Steam*

Extra Rinse

Tumble Care* or 1 Step Wash + Dry*

Prewash* or Autosoak*

Extra Rinse

Tumble Care

NOTE: The SANITIZE + Allergen cycle’s water temperatures CANNOT be changed. This cycle utilizes elevated water

temperature and a longer wash cycle to kill dust mites and reduce 99% of common bacteria from fabrics. A pump purge and extended rinse is incorporated for the purpose of removing contaminants and allergens, such as pet dander.

The SANITIZE With Oxi cycle’s water temperatures CANNOT be changed. This cycle, when using an Oxi additive along with your detergent, is designed to remove 99% of bacteria found in home laundry. Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load in a front load washer, follow the detergent and the Oxi product label instructions. The washer hot water supply connection must provide a minimum of 120°F to ensure the effectiveness of this cycle.

Only the SANITIZE + Allergen and SANITIZE With Oxi cycles have been designed to meet the requirements of sanitizing effectiveness.

49-3000217 Rev 2 7

Getting started

Wash Cycles - Continued

Delay Wash/Remote Start is available on all cycles.

Wash Cycle

Power Clean*

USING THE WASHER

Quick

Wash

Delicates Lingerie and special

Cold

Wash

Active

Wear*

Rinse &

Spin

Self

Clean

*Some cycles and options may not be available on some models.

Items to Wash Soil Level

For heavily soiled items which require extra cleaning power.

Small loads of lightly soiled items that are needed in a hurry.

care fabrics with light soil.

Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing using only cold water.

Medium to lightly soiled athletic wear items of technical or synthetic fabrics.

For items that need only to be rinsed, use this cycle.

Cleaning the basket of residue and odor. No clothes to be washed using this cycle.

Extra Heavy

Extra Light

Extra Heavy

Extra Light

Extra Heavy

Extra Light

Heavy

Normal

Light

Normal

Light

Heavy

Normal

Light

Heavy

Normal

Light

Wash Temp

Extra Hot

Hot

Warm

Cold

Tap Cold

Hot

Warm

Cold

Tap Cold

Warm

Cold

Tap Cold

Cold

Tap Cold

Warm

Cold

Tap Cold

Spin

Selection

Max

High

Medium

Low

Max

High

Medium

Low

Medium

Low

No Spin

Max

High

Medium

Low

Medium

Low

No Spin

Max

High

Medium

Low

No Spin

Medium

Options Available

Prewash

Power Steam

Extra Rinse

Tumble Care* or 1 Step Wash + Dry*

More Water*

Extra Rinse

Tumble Care* or 1 Step Wash + Dry*

Prewash* or Autosoak*

Time Saver* More Water*

Extra Rinse

Tumble Care* or 1 Step Wash + Dry*

Prewash* or Autosoak*

More Water*

Extra Rinse

Tumble Care* or 1 Step Wash + Dry*

Prewash Time Saver Extra Rinse

Tumble Care* or 1 Step Wash + Dry*

More Water* Extra Rinse

Tumble Care* or 1 Step Wash + Dry*

8 49-3000217 Rev 2

Getting started

Settings

Individual settings for soil level (Level), water temperature (Temp) and spin speed (Spin) can be set from the minimum to maximum. In general, the higher up the column, the more energy will be used.

Soil

Changing the Soil level increases or decreases the wash time to remove different amounts of soil. To change the Soil level, press the Soil level pad until you have reached the desired setting. You can choose

between Extra Light, Light, Normal, Heavy or Extra Heavy soil levels on most cycles.

Temp

Adjust to select the proper water temperature for the wash cycle. The AutoSoak and PreWash rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles.

Follow the fabric manufacturer’s care label when selecting the wash temperature. To change the wash temperature, press the Temp pad until you have reached the desired setting. You can

choose between Tap Cold, Cold, Warm, Hot or Extra Hot on most cycles. By design, to protect fabrics, not all wash temperatures are available for certain wash cycles. Extra Hot temperatures are enabled by the internal heater on models equipped with Steam capabilities.

NOTE: The first 10 seconds of the wash fill is always cold. This feature assists in conditioning the fabric and preventing stains from setting on garments.

Spin

Adjusting the Spin speed changes the final spin speed of the cycles. Always follow the garment manufacturer’s care label when changing the Spin speed.

To change the Spin speed, press the Spin speed pad until you have reached the desired setting. You can choose between No Spin, Low, Medium, High or Max. Higher spin speeds are not available on certain cycles, such as DELICATES and ACTIVE WEAR.

Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also increase the possibility of setting wrinkles on some fabrics.

USING THE WASHER

NOTE: This washer features a dBT™ (Dynamic Balancing Technology) system. This patented onboard sensing

technology enables real-time balancing of the spin cycle for each load, saving time and providing a quiet wash. This should lead to more consistent wash times and an overall reduction in noise and vibration. If the washer should experience any excessive noise, vibration or shaking, simply Pause the washer, open the door, and manually redistribute the load before restarting the cycle.

Options

SMARTDISPENSE™ (on some models)

When selected, this feature will automatically add detergent to the wash, eliminating the need to add detergent for each load. See the SmartDispense section for details.

MY SETTINGS (on some models)

To save your favorite settings, set the desired settings for wash cycle, soil level, spin speed and wash temp settings and hold down the My Settings pad for 3 seconds. A beep will sound to indicate the cycle has been saved.

To use your custom settings, press the My Settings pad before washing a load. To change the saved settings, set the desired settings and hold down the My Settings pad for 3 seconds.

POWER STEAM (on some models)

Power Steam adds steam into the washer before the wash cycle begins to assist with loosening stains on the NORMAL, WHITES, TOWELS, BULKY Bedding, SANITIZE+Allergen and POWER CLEAN cycles.

To us e:

1. Press the Power pad to “wake up” the washer and select a wash cycle.

2. Press the POWER STEAM pad to activate steam.

3. Press the Start/Pause pad.

WiFi (may be a shared pad with other options)

Press and hold the WiFi* pad for 3 seconds to activate. See the WiFi Connect section for details on how to get stated with WiFi connection.

49-3000217 Rev 2 9

Getting started

Options

Delay Wash/Remote Start

You can delay the start of a wash cycle for up to 24 hours or remote start the washer by using the Delay Wash/ Remote Start feature. Press to step by hours or hold to scroll the Delay Wash pad to set the amount of time

you want to delay the start of the wash cycle. If you have connected your washer to WiFi, the first selection, “APP”, can be selected to enable remote starting of your washer from the GE Appliance Smartphone app. Or, if you select a delay time in hours, the machine will count down and start automatically following this period. Press the Start pad once you have configured the Delay Wash to the proper setting to enable this feature. To cancel this option, simply power off and power on the controls.

NOTE: If you forget to fully close the door, a reminder signal will beep reminding you to do so. NOTE: If you open the door when the delay is counting down, the machine will enter the pause state. You must

close the door and press Start again in order to restart the countdown.

USING THE WASHER

Time Saver (on some models)

This option reduces the overall washer cycle time by optimizing the wash, rinse and spin actions and/or gently raising the wash temperature to get clothes cleaned faster. Option is available on NORMAL, WHITES, TOWELS, DELICATES, BULKY Bedding and ACTIVE WEAR cycles. Total wash time will vary based on cycle chosen and options selected.

To use:

1. Turn power on and select a wash cycle which has Time Saver as an option.

2. Press the Time Saver pad to reduce the overall wash time.

3. Press the Start/Pause pad.

More Water (on some models)

This option adds approximately 3 gallons to the wash and rinse portions of the cycle. If the option is selected before the cycle starts, the water will be added from the beginning of the wash cycle and later to the rinse. If the option is selected during the wash portion, more water will be added at this point and later to the rinse. Likewise, if the More Water option is selected after the wash portion has completed, the washer will add more water to the rinse only. If wash and rinse have completed, the More Water pad will no longer be active.

ULTRAFRESH VENT System with ODORBLOCK™

The ULTRAFRESH VENT System with OdorBlock was designed to eliminate excess moisture in the washer following a wash cycle to help prevent odors from developing. This washer was designed to drain water at the end of the cycle more effectively. Following the wash cycle, the user can then choose to leave the door open or select the ULTRAFRESH VENT feature to assist with drying out the gasket and other areas of the washer. The OdorBlock system features multiple components which are manufactured with Microban® antimicrobial technology.* Microban is a safe and effective antimicrobial technology that will last the life of your washer. For more information, please visit www.microban.com/geappliances.

ULTRAFRESH VENT is available after the wash cycle is complete and you have removed your cleaned laundry. Once the door is closed, a notification tune will play and the ULTRAFRESH VENT pad LED will blink. Upon pressing the pad, ULTRAFRESH VENT will begin.

To select ULTRAFRESH VENT at any other point, power on the washer, ensure a cycle is not actively running, and remove any garments from the basket, then press and release the ULTRAFRESH VENT pad so that the notification tune plays and the ULTRAFRESH VENT pad LED begins to blink. Then press the ULTRAFRESH VENT pad again to start the feature.

During the operation of ULTRAFRESH VENT the door will remain locked and the washer will intermittently spin at low speeds for up to 8 hours.

If garments are detected in the basket during ULTRAFRESH VENT, the washer will instead run TUMBLE CARE or 1 STEP WASH + DRY, based on option availability for your model.

The ULTRAFRESH VENT feature may be cancelled at any time by pressing the POWER pad, turning the cycle knob, or pressing the ULTRAFRESH VENT pad.

*Microban

is a registered trademark of Microban International, Ltd.

10 49-3000217 Rev 2

Getting started

Options

1 STEP WASH + DRY (on some models)

This option is available on all cycles except Self Clean. The 1 STEP WASH + DRY is intended for small loads only. Use when clothes need to be washed, dried and

ready to wear or finished the next morning. This feature will tumble clothes and introduce a constant stream of air into the washer compartment upon completion of select wash cycles. Although the drying portion is set to 8 hours, the clothes can be removed at any time by pressing Pause or Power to cancel the cycle.

Tumble Care (on some models)

Freshly tumbles your garments periodically for up to 8 hours after the wash cycle is complete to lessen the setting of wrinkles and creases when you are not able to move clothing to the dryer right away.

At the end of the cycle, the display will scroll “END” and after ten minutes the Tumble Care will begin. It can be stopped at any time by pressing the Power pad.

PreWash (on some models)

Prewash is an extra wash before the main wash. Use it for heavily soiled clothes or for clothes with a care label that recommends prewashing before washing. Be sure to add liquid or powder high-efficiency detergent, or the proper wash additive to the prewash dispenser. Washers equipped with SmartDispense will automatically add the proper amount of detergent for prewash based on the load size.

PreWash must be selected prior to pressing Start. The PreWash feature will fill the washer (adding the prewash detergent), tumble the clothes, drain and spin.

Then the washer will run the selected wash cycle. NOTE: In some special cycles, the prewash is selected automatically as the default. You can modify this

selection at any time.

USING THE WASHER

AutoSoak (on some models)

For soaking your garments prior to the wash cycle. This option begins with a brief tumble and then proceeds to soak the clothes with water and detergent for a specified period of time. Once complete, the cycle will continue automatically. AutoSoak must be selected prior to pressing the start pad. The AutoSoak time will add an additional 15 minutes, 30 minutes, 1 hour or 2 hours to the overall wash time. High-efficiency detergent from the main wash compartment in the dispenser is used for the AutoSoak period and main wash cycle.

Extra Rinse

This option allows for an extra rinse during a cycle to remove excess dirt and detergent from soiled loads. Press the Extra Rinse pad to select.

NOTE: On Rinse & Spin cycle, a drain and spin cycle can be achieved by pressing the Extra Rinse pad until the LED is no longer illuminated.

Light (on some models)

The basket light will turn on and remain on for 5 minutes when the door opens, Start/Pause pad is pressed, or by pressing the Light pad.

The basket light can be turned off by pressing and holding the Light pad.

Sound

To change the loudness of the end of cycle signal and the press pad volume, press the Sound pad as many times as needed to reach the desired volume. There are four sound levels including off.

Control Lock (Light-Control Lock pad) (depending on model)

You can lock the controls to prevent any selections from being made. Or you can lock or unlock the controls after you have started a cycle.

Children cannot accidentally start the washer by touching pads with this option selected. To lock/unlock the washer, press and hold the Control Lock/Light-Control Lock pad for 3 seconds. A sound

is made to indicate the lock/unlock status. The control lock icon on the display will light up when it is on. NOTE: The Power pad can still be used when the machine is locked.

49-3000217 Rev 2 11

Getting started

Dispenser Drawer

Slowly open the dispenser drawer by pulling it out until it stops. After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the bleach, fabric softener or detergent.

You may see water in the detergent, bleach and fabric softener compartments at the end of the cycle. This is a result of the flushing/siphoning action and is part of the normal operation of the washer.

USING THE WASHER

SmartDispense™ (on some models)

When selected, this feature will automatically add detergent to the wash, eliminating the need to add detergent for each load.

The detergent amount selection on the control panel will default to AUTO when first powering up the washing machine. When AUTO is selected, the amount of detergent needed for each laundry load will automatically be determined based on the size of the load the machine senses.

For AUTO, the washer will dispense approximately 1.5 oz of detergent for an 8 lb normal load. For other loads, it will adjust proportionally based on the size of load and garment type. If you select LESS, the amount of detergent will be reduced by 40%. This may be desired for higher concentrate detergents or if you have very soft water. For heavily soiled loads, you may want to select

MORE to add 40% more detergent than the AUTO level. NOTE: Not all cycles will allow the use of the

SmartDispense feature. If the light is not illuminated and pressing the SMART DISPENSE pad results in a beeping tone, then SmartDispense is not allowed for the cycle that has been selected. Detergent will need to be added directly to the detergent compartment for these cycles.

Do NOT put detergent packets in the dispenser drawer. NOTE: Use only liquid or powder HE detergents and

additives in the dispenser drawer. Laundry detergent packets should only be added directly to the wash basket following the manufacturer’s directions.

Use only HE

High-Efficiency

detergent

SmartDispense

Bleach

Use only HE

High-Efficiency

Softener

Detergent

Flap Selector

If it is desired to manually select the amount of detergent for a given load, this can be done by

pressing the SMART DISPENSE pad on the control panel to select detergent for a Small or Large load.

Small will provide less detergent than average and Large will provide more detergent than average.

NOTE: If it is desired to manually add detergent for a load, that detergent will need to be added directly to the basket, and the SMART DISPENSE set to off for that particular load.

The smart dispense feature can be disabled by pressing the SMART DISPENSE pad until off is selected.

detergent

Prewash Compartment (on some models)

Only use the prewash compartment if you are selecting the PreWash or AutoSoak cycle for heavily soiled clothes. Add measured detergent or prewash additive to the back left prewash compartment of the dispenser drawer.

• Detergent or prewash additive is flushed from the dispenser in the PreWash or AutoSoak cycle (if selected).

• Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to over sudsing and detergent residue being left on the clothes.

12 49-3000217 Rev 2

Add PreWash to

this compartment

Detergent

Flap Selector

Softener

Bleach

Getting started

On models with SmartDispense: On models without SmartDispense:

Add PreWash to

SmartDispense

Bleach

Softener

this compartment

Detergent

Flap Selector

Softener

USING THE WASHER

Detergent

Flap Selector

Detergent Compartment

Only use high-efficiency detergent in this washer. Do NOT fill high-efficiency detergent over the MAX line. Use detergent manufacturer’s recommended amount.

• Powder Detergent – Lift the flap up for powder

detergent. This must be done to dissolve and flush detergent properly. Follow the detergent manufacturer’s instructions when measuring the amount of powder detergent to use.

• Liquid Detergent – Keep the flap down for liquid

detergent. This retains the liquid detergent until it automatically flushes at the start of the wash cycle. Follow the detergent manufacturer’s instructions when measuring the amount of liquid detergent to use.

Liquid Bleach Compartment

If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml) and pour into the compartment labeled “LIQUID BLEACH” marked with this symbol .

It is recommended to use High-Efficiency (HE) bleach in this front-load washer.

Bleach

Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to oversudsing, detergent residue being left on the clothes, and could extend wash times.

Do not put clumped detergent in the dispenser. Clumped detergent can cause a leak.

Do NOT put detergent packets in the dispenser drawer.

Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes.

NOTE: Do not use powdered bleach or laundry detergent/additive packets in the dispenser.

Fabric Softener Compartment

If desired, pour the recommended amount of liquid fabric softener into the compartment labeled “FABRIC SOFTENER”.

Use only liquid fabric softener in the dispenser.

Dilute with water to the maximum fill line.

49-3000217 Rev 2 13

Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which could stain clothes.

NOTE: Do not pour fabric softener directly on the wash load.

Getting started

WiFi Connect (For customers in the United States only - on some models)

Your washer is GE Appliances WiFi Connect enabled. Visit geappliances.com/connect and enter your model number to

show you the proper steps to connect your appliance. Please visit GEAppliances.com/connect to learn more about

connected appliance features, to learn what connected appliance app’s will work with your smartphone.

WiFi Connectivity: For assistance with the appliance or the

ConnectPlus network connectivity, please call GE Appliances at

800.GE.CARES.

USING THE WASHER

WiFi Label Location

14 49-3000217 Rev 2

Always follow fabric manufacturer’s care label when laundering.

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

USING THE WASHER

WARNING

DO NOT wash fabrics soiled with flammable liquids or cleaning solvents. No washer can completely remove oil.

DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils). DO NOT reach into the washer until all moving parts have stopped.

Doing so can result in death, explosion, fire or amputation.

- Fire Hazard

Loading the Washer

The wash drum may be fully loaded with loosely added items. To add items after the washer has started, press Start/Pause and wait until the door is unlatched. The washer may

take up to 30 seconds to unlock the door after pressing Start/Pause, depending on the machine conditions. Do not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press

Start/Pause to restart.

Loading Examples

WORKWEAR LINENS MIXED LOAD DELICATES* QUICK WASH

4 Jeans

5 Work Wear

Shirts

3 Work Wear

Pants

2 Bath Sheets

10 Bath

Towels/

Washcloths

7 Hand Towels/

2 Terrycloth

Bath Mats

2 Flat

Queen-Sized

Sheets

2 Fitted

Queen-Sized

Sheets

Pillowcases

4 Pillowcases

2 Hand Towels

2 Flat Sheets/

2 Fitted Sheets 2 Bath Towels/

4 Washcloths

6 Shirts (Men’s or

Women’s)

4 Pair Pants (Khakis or

Twills)

5 T-shirts

7 Pairs of Boxers

4 Pairs of Shorts

6 T-shirts

4 Pairs of Sweatpants

4 Sweatshirts

2 Hoodies

7 Pairs of Socks

7 Bras

7 panties

3 Slips

2 Camisole

4 Nightgowns

* Using a nylon mesh

bag for small items is recommended.

(2–3 GARMENTS)

2 Casual Wear Work Shirts

1 Pair Casual Wear Work Pants

3 Soccer Uniforms

49-3000217 Rev 2 15

Care and cleaning

Water Supply Hoses

Hoses connecting washer to faucet should be replaced every 5 years.

Exterior

Immediately wipe off any spills. Wipe with damp cloth. Wipe or dust spills or washing compounds with a damp cloth. Washer control panel and finishes may be damaged by some laundry pretreatment and stain remover products. Apply these products away from the washer. The fabric may then be washed and dried normally. Damage to your washer caused by these products is not covered by your warranty. Do not hit surface with sharp objects.

Interior

Dry around the washer door opening, flexible gasket (including attached hoses) and door glass. These areas should always be clean to ensure a watertight seal. You will notice if you regularly use the ULTRAFRESH VENT System that this will not be required as often. It is recommended to rinse the washer at least once per month with 1 cup of bleach (or other commercially available product manufactured for this purpose, such as Tide® Washing Machine Cleaner)

CARE AND CLEANING

poured directly into the basket without clothes and using the Self Clean Cycle.

Self Clean

To clean the interior of the washer, select the SELF CLEAN feature on the control panel. This Self Clean cycle should be performed, at a minimum, once per month or about every 30-40 wash cycles. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.

NOTE: Read the instructions below completely before starting Self Clean cycle.

1. Remove any garments or objects from the washer and

ensure the washer basket is empty.

2. Open the washer door and pour

one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket.

3. Close the door and select the SELF CLEAN cycle. Push the Start pad.

4. When the Self Clean cycle is working, the display will show the estimated cycle time remaining. The cycle will complete in about 90 minutes. Do not interrupt the cycle.

Video

Scan this code to watch a video on this topic.

5. After the cycle is complete, the washer will automatically

start an ULTRAFRESH VENT operation so that the door can remain closed until the next time you use the washer.

If for any reason the cycle needs to be interrupted, the door will not open immediately. Forcing open the door at this stage may cause water to flood. The door will open after the water is drained to a level where it would not flood the floor.

Self Clean may be interrupted by pressing the Start pad in between cycles. A power outage in the house might also interrupt the cycle. When the power supply is back, the Self Clean cycle resumes where it had stopped. When interrupted, be sure to run a complete Self Clean cycle before using the washer. If the Power pad is pressed during Self Clean, the cycle will be lost.

IMPORTANT:

• Run Self Clean with 1 Cup (250 ml) of bleach once a

month.

• After the completion of a Self Clean cycle, the interior

of your washer may have a bleach smell.

• It is recommended to run a RINSE & SPIN or a light color load after the Self Clean cycle.

Door Gasket

Open the washer door. Using both hands, press down the door gasket. Remove any foreign objects if found trapped inside the gasket. Make sure there is nothing blocking the holes behind the gasket.

While holding down the door gasket, inspect the interior of the gasket by pulling it down with your fingers.

16 49-3000217 Rev 2

Remove any foreign objects if found trapped inside this gasket. Make sure there is nothing blocking the holes behind the gasket.

When you are finished cleaning the door gasket, release it and the gasket will return to the operating position.

Video

Scan this code to watch a video on this topic.

Care and cleaning

CARE AND CLEANING

Dispenser Drawer Area

Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month.

• Remove the drawer by first pulling it out until it stops. Then reach back into the rear of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.

• Rinse the drawer with hot water to remove traces of accumulated laundry products.

• To clean the drawer opening, use a small brush to clean the recess. Remove all residue from the upper and lower parts of the recess.

• Replace the dispenser drawer.

• To reduce buildup in the Dispenser Drawer area:

Use only HE

High-Efficiency

detergent

On models with SmartDispense:

On models without SmartDispense:

Pump Filter

Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump. The washer has a filter to capture lost items so they are not dumped to the drain. To retrieve lost items, clean out the pump filter.

1. Using a small flathead screwdriver or coin, open the access door.

Video

2. Place a shallow pan or dish under the pump access door and towels on the

floor in front of the washer to protect the floor. It is normal to catch about a cup of water when the filter is removed.

3. Pull down the pour spout.

4. Turn the pump filter counterclockwise and remove the filter slowly, controlling

the flow of the draining water.

5. Remove the filter and clean the debris from the filter.

6. Replace the filter and turn clockwise. Tighten securely.

7. Flip up the pour spout.

8. Close the access door by hooking the bottom tabs first, then rotating the

access door shut.

Scan this code to watch a video on this topic.

Moving and Storage

Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. When moving the washer, the tub should be kept stationary by using the shipping bolts removed during installation. See Installation Instructions in this manual. If these parts are not available, they can be ordered by visiting our Website at GEApplianceparts.com or by calling GE Appliances at 877.959.8688. In Canada, visit your local GE Appliances parts distributor or call 800.661.1616 or GEAppliances.ca/en/products/parts-filters-accessories.

Long Vacations

Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.

49-3000217 Rev 2 17

Installation

Washer

Instructions

If you have any questions, call GE Appliances at 800.GE.CARES (800.432.2737) or visit our

In Canada, call 800.561.3344 or visit GEAppliances.ca

Website at: GEAppliances.com

TOOLS REQUIRED

BEFORE YOU BEGIN

Read these instructions completely and carefully.

• IMPORTANT – Save these

instructions for local inspector’s use.

• IMPORTANT – Observe all

governing codes and ordinances.

• Note to Installer – Be sure to leave these

instructions with the Consumer.

• Note to Consumer – Keep these

instructions for future reference.

• Skill level – Installation of this appliance requires

basic mechanical and electrical skills.

• Completion time – 1-3 hours

• Proper installation is the responsibility of the installer.

• Product failure due to improper installation is not covered under the Warranty.

Level

Channel-lock adjustable pliers

Phillips screwdriver

PARTS SUPPLIED

Shipping

Bolt Covers

Lock Bar (Retain for

Reversing the Door Swing option)

Adjustable wrench

Drain Hose Guide

Cable Tie

LOCATION OF YOUR WASHER

DO NOT Install the Washer:

1. In an area exposed to dripping water or outside weather

conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.

2. In an area where it will come in contact with curtains

or drapes.

3. On carpet. The floor MUST be a hard surface with

DPD[LPXPVORSHRIƎSHUIRRWFPSHU

cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor.

NOTE:,IIORRULVLQSRRUFRQGLWLRQXVHƎLPSUHJQDWHG

plywood sheet solidly attached to existing floor covering.

MOBILE HOME INSTALLATION:

Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).

PARTS REQUIRED (Sold separately

or included with the GFW510 model)

Water Hoses (2) Rubber Washers (2) and

Strainer Screens (2)

GE Appliances Parts and Accessories

accessories. Part Number Accessory

WX14X10011 6 ft stainless steel washer hoses with

90° elbows; 2-pack

WH1X2267 Rubber Washer (1) and Screen (1)

18 49-3000217 Rev 2

WASHER DIMENSIONS

28”

(71.2 cm)

*39-3/4” (101 cm)

Installation Instructions

Model - GFW850:

56-1/2” (143.8 cm)

34” (86.4 cm)

Models - GFW650, GFW550, GFW510:

54-1/2” (138.4 cm)

32” (81.3 cm)

Front View

NOTE: With leveling legs retracted: 39-3/4 (101 cm). With leveling legs fully extended: 40-5/8 (103.1 cm).

MINIMUM

0”

Side View

0”

Side View

0”0”0”

CLEARANCES

Alcove or Closet

• Rear = 0”*

• Sides = 0”

• 7RS Ǝ

• )URQW Ǝ

0”

• Consideration must be given to provide adequate clearance for installation and service.

• Closet doors must be louvered or otherwise ventilated and have at least 60 square inches (387.1 cm2) of open area. If the closet contains both a washer and a dryer, doors must contain a minimum of 120 square inches (774.2 cm2) of open area.

* To enable 0” clearance on the back of the washer, you must use 90° elbow hoses. Otherwise you may require some

additional clearance to avoid rubbing of the hoses against the back wall.

ACCESSORIES:

Order on-line at GEApplianceparts.com, 24 hours a day or by phone at 877.959.8688 during normal business hours.

Part Number Accessory

GFP1528SNWW

GFP1528PNSN

GFP1528PNRS Royal Sapphire Pedestal

GFP1528PNDG Diamond Gray Pedestal

GFA28KITN Stacking Kit for Dryer over Washer

Follow the Installation Instructions included in the Kit for all clearances and installation requirements.

49-3000217 Rev 2 19

White Pedestal Satin Nickel Pedestal

Pedestal:

Stacked:

79-1/2”* (202 cm)

55-7/8”* (141.8 cm)

Installation Instructions

UNPACKING THE WASHER UNPACKING THE WASHER (cont.)

WARNING

unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation.

1. Cut and remove all packaging straps.

2. While it is in the carton, carefully lay the washer on its

side. DO NOT lay the washer on its front or back.

3. Turn down the bottom flaps. Remove all base packaging

including the styrofoam base.

4. Carefully return the washer to an upright position and

remove the carton by lifting it upward.

5. Carefully move the washer to within 4 feet (122 cm)

of the final location.

6. Remove the following from the back side of the washer:

4 bolts 4 plastic spacers (including power cord retainers and rubber grommets) 2 brackets

NOTE: Do NOT remove the screw or clip holding the hose.

Recycle or destroy the carton and plastic bags after the washer is

7. Insert shipping bolt hole covers into shipping bolt

holes.

NOTES:

• Failure to remove the shipping braces can cause the washer to become severely unbalanced.

• IMPORTANT: Save all bolts for future use.

If you must transport the washer at a later date,

you must reinstall the shipping support hardware to prevent shipping damage. Keep the hardware in the plastic bag provided.

20 49-3000217 Rev 2

Installation Instructions

ELECTRICAL REQUIREMENTS

WARNING

Plug into a grounded 3-prong outlet.

DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord.

Failure to follow these instructions can result in death, fire or electrical shock.

CIRCUIT – Individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse.

POWER SUPPLY – 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.

Outlet Receptacle – Properly grounded 3-prong receptacle to be located so the power cord is accessible when the washer is in an installed position. If a 2-prong receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded 3-prong grounding type receptacle.

Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, with latest edition of the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed electrician if you are not sure that the washer is properly grounded.

- Electrical Shock Hazard

Ensure proper ground exists before use.

WARNING

Disconnect power supply before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

WARNING

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.

Service personnel – DO NOT contact the following parts while the appliance is energized: water valve, drain pump, NTC, heater, door lock, inverter board, motor and MC board.

WATER SUPPLY REQUIREMENTS Hot and cold water faucets MUST be installed within

42 inches (107 cm) of your washer’s water inlet. The faucets MUST be 3/4” (1.9 cm) garden hose-type so inlet hoses can be connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your water department can advise you of your water pressure. The hot water temperature should be set to deliver water at 120° to 140°F (48°–60°C) to provide proper Automatic Temperature Control (ATC) performance.

NOTE: A water softener is recommended to reduce buildup of scale inside the steam generator if the home water supply is very hard.

- Electrical Shock Hazard

- Shock Hazard

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment- grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING

risk of electrical shock. Check with a qualified electrician, or service representative or personnel, if you are in doubt as to whether the appliance is properly grounded. DO NOT modify the plug on the power supply cord. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

If required by local codes, an external 18 gauge or larger copper ground wire (not provided) may be added. Attach to washer cabinet with a #10-16 x (available at any hardware store) to rear of washer.

Improper connection of the equipmentgrounding conductor can result in a

1/2

” sheet metal screw

DRAIN REQUIREMENTS

1. Drain capable of eliminating 10

gallons (38 L) per minute.

2. A standpipe diameter of 1-1/4”

(3.18 cm) minimum.

3. The standpipe height above the

floor should be: Minimum height: 24” (61 cm) Maximum height: 96” (244 cm)

BACK

96”

(244 cm)

Max.

24”

(61 cm)

Min.

49-3000217 Rev 2 21

Installation Instructions

INSTALLING THE WASHER

1. Run some water from the hot and cold faucets to

flush the water lines and remove particles that might clog the inlet hose and water valve screens.

2. Remove the inlet hoses from the packaging (whether

supplied with the washer or sold separately).

(90° elbow end) Ensure there is a

rubber washer in the 90° elbow end of the HOT and COLD hoses. Reinstall the rubber washer into the hose fitting if it has fallen out during shipment. Carefully connect the inlet hose marked HOT to the outside “H” outlet of the water valve. Tighten by hand, then tighten another 2/3 turn with pliers. Carefully connect the other inlet hose to the inside “C” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Do not crossthread or

over-tighten these connections.

4. If inlet hose screen washers are not

already inserted into the inlet hoses, install them by inserting into the free ends of the HOT and COLD inlet hoses with protruded side facing the faucet.

5. Connect the inlet hose ends to the HOT and COLD

water faucets tightly by hand, then tighten another 2/3 turn with pliers. Turn the water on and check for leaks.

6. Carefully move the washer to its final location.

Gently rock the washer into position. It is important not to damage the rubber leveling legs when moving your washer to its final location. Damaged legs can increase washer vibration. It may be helpful to spray window cleaner on the floor to help move your washer into its final position.

NOTE: To reduce vibration, ensure that all four rubber

leveling legs are firmly touching the floor. Push and pull on the back right and then back left of your washer.

NOTE: Do not use the dispenser drawer or door to

lift the washer.

NOTE: If you are installing into a drain pan, you can

use a 24-inch long 2x4 to lever the washer into place.

7. With the washer in its final position,

place a level on top of the washer (if the washer is installed under a counter, the washer should not be able to rock). Adjust the front leveling legs up or down to ensure the washer is resting solidly. Turn the lock nuts on each leg up toward the base of the washer and snug with a wrench.

NOTE: Keep the leg extension at

a minimum to prevent excessive vibration. The farther out the legs are extended, the more the washer will vibrate.

If the floor is not level or is damaged,

you may have to extend the rear leveling legs.

Leveling Leg

Video

Scan this code to watch a video on Step 7.

INSTALLING THE WASHER (cont.)

8. Attach U-shaped hose guide to the end of the drain

hose. Place the hose in a laundry tub or standpipe and secure it with the cable tie provided in the enclosure package.

Cable Tie

NOTE: Placing the drain hose too far down the drain

pipe can cause a siphoning action. No more than 7 inches of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can cause a siphoning action.

9. Plug the power cord into a grounded outlet. NOTE: Check to be sure the power is off at the

circuit breaker/fuse box before plugging the power cord into an outlet.

10. Turn on the power at the circuit breaker/fuse box.

11. Read the rest of this Owner’s Manual. It contains

valuable and helpful information that will save you time and money.

12. Before starting the washer, check to make sure:

 Main power is turned on. The washer is plugged in. The water faucets are turned on. The unit is level and all four leveling legs are firmly

on the floor.

The shipping support hardware is removed

and saved.  The drain hose is properly tied up.  There are no leaks at the faucet, drain line

or washer.

13. Run the washer through a complete cycle.

Check for water leaks and proper operation.

14. If your washer does not operate, please review

the Before You Call For Service section before calling for service.

15. Place these instructions in a location near the

washer for future reference.

Cable

Tie

REPLACEMENT PARTS

If replacement parts are needed for your washer, they can be ordered in the United States by visiting our Website at GEApplianceparts.com or by calling GE Appliances at 877.959.8688. In Canada, visit GEAppliances.ca/en/ products/parts-filters-accessories or call 800.661.1616.

22 49-3000217 Rev 2

Installation Instructions

REVERSING THE DOOR SWING (Optional)

WARNING

Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power pad DOES NOT disconnect power.

WARNING

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.

Service personnel – DO NOT contact the following parts while the appliance is energized: water valve, drain pump, NTC, heater, door lock, inverter board, motor and MC board.

- Shock Hazard

TOOL YOU WILL NEED

Phillips-head screwdriver

REMOVE THE DOOR ASSEMBLY

• Open the washer door.

• While supporting the door, remove the 6 screws from the hinge in the washer face.

• Lift the door assembly to remove it from the washer face and set it on a protective surface.

Door and Hinge

Assembly

IMPORTANT NOTES

• Handle parts carefully to avoid scratching paint.

• Provide a non-scratching work surface for the door.

• Set screws down by their related parts to avoid using them in the wrong places.

• Once you begin, do not move the cabinet until door-swing reversal is completed.

• These instructions are for changing the hinges

from the left side to the right side—if you ever want to switch them back to the right side, follow these same instructions and reverse all references to the left and right.

PART SUPPLIED

 Lock Bar

REMOVE THE DOOR HINGE

COVER AND THE DOOR HINGE

• Remove the 3 screws from the hinge cover and remove the cover.

• Remove the 6 screws from the hinge and remove the hinge from the door.

Hinge Cover

Hinge

Hold the Door and

Remove Hinge Screws

from the Washer

49-3000217 Rev 2 23

Installation Instructions

REVERSING THE DOOR SWING (Optional)

REMOVE, REVERSE AND

REPLACE THE DOOR STRIKER

• Remove the 2 screws from the striker. Rotate the striker 180° and reinstall the striker with its screws.

REMOVE THE DOOR STRIKER

ASSEMBLY AND REPLACE ON THE OPPOSITE SIDE

• Remove the 2 screws from the striker assembly and remove the assembly by pulling it toward the center, pushing it up and pulling it out.

• Rotate the striker assembly and replace it on the opposite side with its screws.

24 49-3000217 Rev 2

Installation Instructions

REVERSING THE DOOR SWING (Optional)

REPLACE THE DOOR HINGE

AND THE DOOR HINGE COVER ON THE OPPOSITE SIDE

• Rotate the door hinge and replace it on the opposite side with its screws.

• Rotate the door hinge cover and replace it on the opposite side with its screws.

Hinge Cover

Hinge

REMOVE LOCK ASSEMBLY AND

INSTALL ON OPPOSITE SIDE OF WASHER

• Remove the 2 screws from the lock cover and remove it from the washer face.

Lock

Cover

REMOVE THE TERMINAL

HOLDER AND DISCONNECT THE PIN CONNECTOR FROM WASHER

• Using your fingers, pry the terminal holder from the washer face.

• Disconnect the pin connector.

Terminal Holder

Pin Connector

• Insert the provided lock bar into the lock mechanism in the washer face. Remove the lock assembly by removing its two screws, using the lock bar to lift it up to unhook, tilting and pulling it out of the washer face. Disconnect its pin connector by unsnapping its locks.

Hook Window

Hook

Insert Lock Bar

Remove

Assembly

Pin Connector

49-3000217 Rev 2 25

Installation Instructions

REVERSING THE DOOR SWING (Optional)

REMOVE LOCK ASSEMBLY AND

INSTALL ON OPPOSITE SIDE OF WASHER (CONTINUED)

• Do NOT rotate lock assembly. Move it to the opposite

side of the washer and connect the pin connector making sure it is fully snap locked together. Tilt and insert the lock assembly into the washer face, lift it up and latch its hook into its window. Replace its screws. Remove the lock bar from the assembly and retain for future use.

Hook Window

Hook

Replace

Assembly

Remove lock bar

RECONNECT

PIN CONNECTOR FROM THE WASHER AND REPLACE THE TERMINAL HOLDER

• Reconnect the pin connector and press the terminal holder back into the washer face on the opposite side.

Pin Connector

Terminal Holder

Pin Connector

• Install the lock cover over the lock assembly, making sure the locating post fits into the locating hole and that the lock switch operates freely. Replace its screws.

Lock Cover

Lock Switch

Locating Post Locating Hole

REPLACE THE DOOR ASSEMBLY

• Lift the door assembly into place and secure it onto the washer face with its 6 screws.

Replace 6 screws into the hinge and secure into the washer face

• Close the washer door.

NOTE: Make sure the door opens and closes

correctly. If not, repeat all steps making sure all parts and screws are securely seated.

• Connect power cord and turn on the breaker.

• Run the washer through a complete cycle to verify proper operation.

26 49-3000217 Rev 2

Troubleshooting Tips... Before you call for service

Problem Possible Cause What To Do

Not draining Not spinning Not tumbling

Leaking water Door gasket is damaged Check to see if gasket is seated and not torn. Objects left in

Clothes too wet

Load is out of balance Redistribute clothes and run Rinse & Spin.

Increase load size if washing small load containing heavy and light items.

Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump

Filter.

Drain hose is kinked or improperly connected

Household drain may be clogged

Drain hose siphoning; drain hose pushed too far down the drain

Check back left of washer for water

Fill hoses or drain hose is improperly connected

Household drain may be clogged

Dispenser clogged Powder soap may cause clogs inside the dispenser and cause

Incorrect use of detergent Use only HE and correct amount of detergent. Dispenser box cracked If new installation, check for crack on inside of dispenser box. Load is out of balance Redistribute clothes and run Rinse & Spin.

Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump

Overloading The dry weight of the load should be less then 16 lbs. Drain hose is kinked or

improperly connected Household drain may be

clogged Drain hose siphoning; drain

hose pushed too far down the drain

Straighten drain hose and make sure washer is not sitting on it.

Check household plumbing. You may need to call a plumber.

Ensure there is an air gap between hose and drain.

pockets may cause damage to the washer (nails, screws, pens, pencils) Water may drip from the door when the door is opened. This is a normal operation. Carefully wipe off rubber door seal. Sometimes dirt or clothing is left in this seal and can cause a small leak

If this area is wet, you have oversudsing condition. Use less detergent.

Make sure hose connections are tight at washer and faucets and make sure end of drain hose is correctly inserted in and secured to drain facility.

Check household plumbing. You may need to call a plumber.

water to leak out the front of the dispenser. Remove drawer and clean both drawer and inside of dispenser box. Please refer to Care and Cleaning section.

Increase load size if washing small load containing heavy and light items.

The machine will slow the spin speed down to 410 rpm if it has a hard time balancing the load. This speed is normal.

Filter.

Straighten drain hose and make sure washer is not sitting on it.

Check household plumbing. You may need to call a plumber.

Ensure there is an air gap between hose and drain.

TROUBLESHOOTING TIPS

49-3000217 Rev 2 27

Troubleshooting Tips... Before you call for service

Problem Possible Cause What To Do

Incomplete cycle or timer not advancing

Loud or unusual noise; vibration or shaking

TROUBLESHOOTING TIPS

No power/washer not working or dead

Snags, holes, tears, rips or excessive wear

Control time wrong or changes

Not enough water This is normal Horizontal washers do not require the tub to fill with water

Automatic load redistribution

Pump filter may be clogged See the Care and Cleaning section on how to clean the

Drain hose is kinked or improperly connected

Household drain may be clogged

Drain hose siphoning; drain hose pushed too far down the drain

Cabinet moving Washer is designed to move 1/4” to reduce forces

All rubber leveling legs are not firmly touching the floor

Unbalanced load Pause unit, open door and manually redistribute load. To

Pump filter may be clogged See the Care and Cleaning section on how to clean the

Washer is unplugged Make sure cord is plugged securely into a working outlet. Water supply is turned off Turn both hot and cold faucets fully on. Circuit breaker/fuse is

tripped/blown Automatic self system

checks

Overloaded Do not exceed maximum recommended load sizes.

Pens, pencils, nails, screws or other objects left in pockets

Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets

This is normal During spin the washer may need to rebalance the load

Timer adds 3 minutes to cycle for each rebalance. 11 or 15 rebalances may be done. This is normal operation. Do nothing; the machine will finish the wash cycle.

Pump Filter. Straighten drain hose and make sure washer is not sitting

on it. Check household plumbing. You may need to call a

plumber. Ensure there is an air gap between hose and drain.

transmitted to the floor. This movement is normal. Push and pull on the back right and then back left of your

washer to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor and locked in place.

check machine, run rinse and spin with no load. If normal, unbalance was caused by load.

Pump Filter.

Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet.

First time the washer is plugged in, automatic checks occur. It may take up to 20 seconds before you can use your washer. This is normal operation.

See recommended maximum load sizes in the Loading section.

Remove loose items from pockets.

Fasten snaps, hooks, buttons and zippers.

sometimes to reduce vibrations. When this happens, the estimated time is increased causing time left to increase or jump.

like top-load washers.

28 49-3000217 Rev 2

Troubleshooting Tips... Before you call for service

Problem Possible Cause What To Do

Washer pauses or has to be restarted, or washer door is locked and will not open

Door unlocks or press Start and machine doesn’t operate

Water does not enter washer or enters slowly

Wrinkling Improper sorting Avoid mixing heavy items (like work clothes) with light items

Pump filter may be clogged See the Care and Cleaning section on how to clean the

Pump Filter.

This is normal

Incorrect operation Simply open and close the door firmly; then press Start. Automatic self system

checks Water valve screens are

stopped up

Inlet hose screen washers are stopped up

Pump filter may be clogged See the Care and Cleaning section on how to clean the

Fill hoses may be kinked Check that fill hoses are not kinked or clogged. Water supply is turned off Turn on both hot and cold faucets fully. Energy efficiency This is an energy-efficient washer. As a result, the temperature

Insufficient water supply Make sure that the water supply is turned on. Make sure that

The washer door is open The washer door must be closed for all washer cycle

Incorrect fill hose connection Make sure that the fill hoses connect the hot water supply to

Overloading Load your washer so clothes have enough room to move

Incorrect wash cycle Match cycle selection to the type of fabric you are washing

Repeated washing in water that is too hot

Front-load washers start up differently than top-load washers, and it takes several seconds to check the system. The door will lock and unlock.

After Start is pressed, the washer does several system checks. Water will flow

Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.

Turn off the water source and remove the inlet hoses from the wall faucets. Use a brush or toothpick to clean the screen washers in the end of the hoses. Reconnect the hoses and turn the water back on.

Pump Filter.

settings for this washer may be different than for a non-energyefficient washer.

the water faucets are turned to their completely open position.

operations. If the door is opened during the washer operation, all functions will stop, including water filling.

the hot inlet on the washer and the cold water supply to the cold inlet on the washer (hot to hot, cold to cold).

(like blouses).

freely.

(especially for easy care loads). Wash in warm or cold water.

several

seconds after Start is pressed.

TROUBLESHOOTING TIPS

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