MODEL SERIES:
Arctica Side by Side
PSS 23, 25, 27,
29 Cu. Ft.
PUB # 31-9075 06/01
Page 2
IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible for the
interpretation of this information, nor can it assume any liability in
connection with its use.
WARNING
To avoid personal injury, disconnect power before servicing this
product. If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.
RECONNECT ALL GROUNDING DEVICES
If grounding wires, screws, straps, clips, nuts, or washers used
to complete a path to ground are removed for service, they must
be returned to their original position and properly fastened.
All rights reserved. This service guide may not be reproduced in whole or in part
in any form without written permission from the General Electric Company.
2001 Arctica SxS models are being introduced in
response to the requirement for more energy-efficient
refrigerators by mid year 2001, along with having
feature and operation enhancements.
One of the innovative features is the “CustomCool
TM
bin. The system will provide optimum rapid cooling,
(ExpressChillTM) , and safely thaw frozen foods
(ExpressThawTM).
The main system components consist of two air
dampers, a DC exhaust fan, reed switch, control
board with buzzer, 3 color light diodes, a heater, and
a thermistor. These components provide feedback
to the main refrigerator processor board, and control
the temperature and air flow in the “CustomCool
TM
pan at the bottom of the fresh food compartment. A
tray, which has a metal surface on one side is
provided to place the foods on for chill or thaw.
The consumer sets the temperature from the
touchpad controls at the top of the fresh food
compartment, and selects mode of operation, and
length of cycle. Air circulates from the freezer and is
heated or maintained by the thermistor and control
settings.
The CustomCool
TM
pan is tightly sealed and has a
tray which when placed in the metal plate facing
down position, helps provide the chill, and in the metal
plate up position helps to provide thaw. It also
provides a method of catching liquid when thawing
”
and defrosting. The seals in their orginal position are
extremely important in maintaining fresh food and
feature temperatures.
”
Three selection choices are provided for the
consumer:
•ExpressThaw
(maintains 41
TM
Selection in lbs.
0
)
.5 lbs.(4 hours)
1.5 lbs.(8 hours)
3.0 lbs.(12 hours)
•ExpressChill
TM
Selection in 15 minute
increments
15 Minutes
30 Minutes
45 Minutes
TM
•SelectTemp
Selection in preset
temperatures
Citrus (43
0
43
)
Produce (34
0
F) (Heater/Fan on to maintain
0
F)(Double damper open, no
fan)
Meat (30
0
F) (Double damper open, no fan)
– 2 –
Page 5
Customer Use and Care
– 3 –
Page 6
– 4 –
Page 7
Operation
Operation is initated by the consumer when the
selection is made using the touch control at the top
of the fresh food section. The user will have placed
the chill/thaw tray in the proper position, metal
plate facing down for chill, and up for thaw, and
pan closed. A reed switch is mounted on the right
side of the pan to provide a completed circuit when
the pan is tightly closed. Open reed switch
initiates a “beep” from the processor located in the
CustomCool
TM
pan assembly.
The warmed air is circulated through the pan to
satisfy the temperature setting. Response to drastic
temperature change is limited between two and ten
minutes. The main control board located in the rear
of the refrigerator will only respond to 8 degrees of
temperature change per minute as determined by
the resistance of the thermistor.
NOTE: DO NOT MANUALLY FORCE DAMPER
DOORS OPEN, IT WILL DAMAGE THE ASSEMBLY
Based on users input one of the three selections is
selected, with multiple inputs indexing to provide
TIME, WEIGHT, or TEMPERATURE and
countdown LED. One of three leds will light the
selection portion of the touchpad to provide
feedback and selection information to the user.
The signal is then sent to the main processor and
uses preset software parameters to provide DC
inputs to the CustomCoolTM processor board
mounted in the cover assembly.
When the selection is made a thermistor located in
the side of the lower cover sends temperature
information (resistance) to the main processor. The
processor software determines what combination
of dampers or heater need to be used to achieve
the desired setting. (See thermistor temp chart on
page 8).
A double door damper 12VDC operates in the
TM
ExpressChill
mode, and both sides open to allow
cold air to be drawn in and circulated within the lower
cover. The single damper door is also closed to
prevent loss of cold air and it is returned through the
other side of the diverter back to the freezer
compartment. The double door is cycled open and
shut to maintain the temperature selection selected
by the user, based on thermistor resistance
feedback to the main processor board.
TM
Airflow is directed from a diverter in the freezer
side wall to provide cold air or drawn from fresh
food compartment, and is circulated by a 12VDC
fan in the front of the lower cover. When the
thermistor is calling for warmer air the single
damper motor is energized (12VDC) to open and
the 30 watt strip heater is turned on.
– 5 –
Page 8
CustomCoolTM feature has a third temperature preset selection which is SelectTempTM. It shows on the
control panel as Citrus (43
0
F), Produce (340 F) and Meat (300 F). Note airflow, damper, and fan
operation as described below.
SelectTempTM-Citrus Setting
SelectTemp
TM
-Produce Setting
SelectTempTM-Meat Setting
NOTE: After
ExpressThaw
cycle is complete,
the pan will reset to
the MEAT setting
(300 F) to help
preserve thawed
items until they are
used.
TM
– 6 –
Page 9
Mechanical Assembly and Disassembly
To Service complete
TM
CustomCool
pan and
Component access.
WARNING: MAKE SURE POWER IS
DISCONNECTED!
To Service Components:
st
1. Remove 1
fresh food section.
2. Lift up and out to remove the CustomCool
front chill cover (WR17X10915).
3. Remove two screws in front of CustomCool
lower cover (WR31X10006), two screws on
either side of the pan, and one screw in the
back of the housing.
and 2nd bin from bottom of
TM
7. Remove the freezer grill mullion (must be
removed prior to CustomCool
(WR02X10829) from the freezer side, by
inserting a #2 Phillips screwdriver into the
center of the diverter and turning the screw
counterclockwise. (See illustration below)
TM
TM
service),
4. Remove two screws holding chill water
reservoir assembly to back of refrigerator, and
plastic deflector cover.
5. In the freezer compartment lift up on freezer
baskets to remove (no need to remove rails),
to completely provide access to the lower air
duct cover.
6. Push in on the plastic lower freezer air tower,
and then push up to remove. It is attached by
two tabs one located on the backside of the
freezer and the other rest on the air diverter
asm.
TM
8. The CustomCool
assembly to the right to free from refrigerator
wall. A large StyrofoamTM insert is located in
the raised end of the upper cover housing,
note position for replacement, it must be
repositioned correctly to reassemble. The
upper cover can be removed, components
exposed.
9. Slots molded into the lower pan hold the fan,
single damper assembly, and dual damper
assembly. Pull up to release and push back
into slot to reassemble.
assembly is now free, slide
– 7 –
Page 10
NOTE: It is critical that all seals be replaced to
maintain proper temperatures in the
CustomCoolTM pan and in the refrigerator.
Several variations in the lighting components at
TM
the CustomCool
bin have been used in limited
numbers. You may encounter a version that has
light tubes, colored diodes on the pan PC board,
or a colored insert. Service is obvious on each
system. The terms CustomCoolTM has been
referred to as QuickChillTM on some models.
– 8 –
Page 11
Diagnostics and Problem Solving
MELBORPNOITULOS
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– 9 –
Page 12
MELBORPNOITULOS
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– 10 –
Page 13
Thermistor Temperature/Resistance Chart
NOTE: The thermistor’s resistance has a negative coefficient. As the temperature
increases the thermistor’s resistance decreases.
– 11 –
Page 14
Strip Circuits
– 12 –
Page 15
Control Board Connections/Location
– 13 –
Page 16
Schematic Wiring Diagram
NOTE: The feature named CustomCoolTM is
called QuickChillTM on some diagrams.
– 14 –
Page 17
NOTE: The feature named CustomCoolTM is
called QuickChillTM on some schematics.
– 15 –
Page 18
Illustrated Parts Catalog
– 16 –
Page 19
927
920
915
926
946
932
924
921
923
945
925
931
937
929
930
938
947
943
928
940
944
933
939
– 17 –
941
935
934
936
Page 20
View #Cat#DescriptionUsage
216WR32X10150BUCKET EGG1
400WR01X10209WHEEL PAN COVER6
401WRO1X10214SCR 10-16 PL PNP 5/8 SZN6
407WR32X10190PAN MIDDLE CHILL ASM1
409WR32X10156GLASS PAN COVR1
410WR32X10151COVER MIDDLE PAN1
411GFSFR02FRESHSAVER FILTER 2PK1
412WR02X10684HOLDER FRESHSAVER1
413WR02X10650HUMIDITY CONTROL1
414WR14X10059GASKET PAN CRV FRONT1
417WR021X10633SLIDE MIDDLE PAN COVER1
440WWR17X10793WINE RACK1
470WR32X10149COVER TOP PAN ASM1
471WR32X10147PAN ASM TOP1
477WR17X10921TRAY DRIP CHILL1
478WR17X10922RACK CHILL1
487WR32X10189PAN ASM CHILL1
488WR02X10815BOSS SPACER1
489WR04X10084NAME PLATE CHILL1
490WR17X10914FRAME CHILL1
491WR17X10915COVER FRONT CHILL1
492WR14X10101SEAL FRONT CHILL1
493WR02X10807WHEEL AND RING ASM4
– 18 –
Page 21
View #Cat#DescriptionUsage
494WR02X10813MAGNETCHILL1
495WR14X10098SEAL SIDES CHILL2
496WR14X10097SEAL AHU CHILL1
497WR14X10100SEAL FRAME & AHU1
498WR14X10099SEAL REAR CHILL2
499WR17X10918PLATE SEAL CHILL1
501WR71X10249SHELF SLIDEOUT ASM1
503WR02X10818LINKAGE PAN CHILL L.H.1
504WR02X10819LINKAGE PAN CHILL R.H.1
505WR02X10662STOP SHELF3
530WR71X10247SHELF TUCKAWAY ASM1
915WR02X10829GRILL MULLION1
920WR31X10008COVER UPPER1
921WR31X10006COVER LOWER1
922WR60X10064FAN CHILL
1
923WR60X10063DAMPER ASM DESUPPLY1
924WR60X10062DAMPER ASM SUPPLY1
925WR31X10007PLENUM TOP1
926WR31X10009DUCT CAVITY CHILL1
927WR14X10095GASKET MULLION DUCT1
928WR31X10011GRILL VANES CHILL1
929WR02X10820COVER LED CHILL1
930WR51X10049HEATER THAW1
931WR02X10809RELECTOR1
932WR14X10096GASKET DAMPER CHILL1
933WR31X10012LIGH T SOCKET CHILL1
– 19 –
Page 22
VIEW # Cat#DescriptionUsage
934WR02X10812LAMP 40W CHILL1
935WR31X10010GRILL BULB CHILL1
936WR14X10092SEAL AHU CHILL1
937WR23X10203HARNESS CHILL AC1
938WR23X10202HARNESS CHILL AC1
939WR14X10090SEAL AHU CHILL1
940WR23X10204SWITCH REED CHILL1
941WR14X10091SEAL AHU CHILL1
942WR01X10239WASHER RETAINER CHILL4
943WR55X10066BOARD ASM PAN LED2
944WR14X10093GASKET LC1
945WR14X10094GASKET UC1
946WR31X10013NOISE WALL CHILL1
947WR55X10030SENSOR TEMPERATURE1
– 20 –
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