GE Appliances
Dehumidifiers
Pub. No. 49-7381-1 6-00 JR
AHG20
Owner’s Manual
■ Use this appliance only for its intended
purpose as described in this Owner’s
Manual.
■ This dehumidifier must be properly
installed and grounded as described in this
manual before it is used.
■ Never operate this dehumidifier in an area
that is likely to accumulate standing water.
If this condition develops, for your safety
disconnect the power supply before
stepping into the water.
■ Never unplug your dehumidifier by
pulling on the power cord. Always grip
plug firmly and pull straight out from the
receptacle.
■ Repair or replace immediately all electric
service cords that have become frayed
or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage
along its length or at either the plug or
connector end.
■ Turn the humidity control to
OFF
and
unplug your dehumidifier before making
any repairs or cleaning.
NOTE:
We strongly recommend that any
servicing be performed by a qualified
individual.
■ For your safety, do not store or use
combustible materials, gasoline or other
flammable vapors or liquids in the vicinity
of this or any other appliance.
SAFETY PRECAUTIONS
When using this dehumidifier, always follow basic safety precautions, including the following:
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Because of potential safety hazards under certain
conditions, we strongly recommend against the use
of an extension cord.
However, if you must use an extension cord,
it is absolutely necessary that it be a UL-listed,
14 gauge, 3-wire grounding type appliance
extension cord having a grounding type plug
and outlet and that the electrical rating of the
cord be 15 amperes (minimum) and 125 volts.
USE OF EXTENSION CORDS
Because of potential safety hazards under certain
conditions, we strongly recommend against the use
of an adapter plug.
However, if you must use an adapter, where
local codes permit, a
temporary connection
may
be made to a properly grounded 2-prong wall
outlet by use of a UL-listed adapter available at
most local hardware stores.
The larger slot in the adapter must be aligned
with the larger slot in the wall outlet to provide
proper polarity in the connection of the
power cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with
one hand while pulling the power cord plug
with the other hand. If this is not done, the
adapter ground terminal is very likely to break
with repeated use.
If the adapter ground terminal breaks,
DO NOT
USE
the dehumidifier until a proper ground
has been established.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
USE OF ADAPTER PLUGS
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord. For
personal safety, this appliance must be properly
grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall
outlet to minimize the possibility of electric
shock hazard from this appliance.
Have the wall outlet and circuit checked by
a qualified electrician to make sure the outlet
is properly grounded.
Where a 2-prong wall outlet is encountered,
it is your personal responsibility and obligation
to have it replaced with a properly grounded
3-prong wall outlet.
The dehumidifier should always be plugged
into its own individual electrical outlet which
has a voltage rating that matches the rating
plate.
This provides the best performance and also
prevents overloading house wiring circuits
which could cause a fire hazard from
overheated wires.
HOW TO CONNECT ELECTRICITY
Operating InstructionsSafety Instructions Customer ServiceTroubleshooting Tips
GE & You, A Service Partnership.
Safety Information
Safety
Precautions . . . . . . . .Front Cover, 2
How to Connect Electricity . . . . . .2
Use of Extension Cords . . . . . . . . .2
Use of Adapter Plugs . . . . . . . . . .2
Operating Instructions
Controls . . . . . . . . . . . . . . . . . . . .4
Location . . . . . . . . . . . . . . . . . . . . .4
Removing Collected Water . . . . . .5
Cleaning the Air Filter . . . . . . . . . .5
Troubleshooting Tips
Before You
Call For Service . . . . . . . . . . . . . . .6
Customer Service
Warranty . . . . . . . . . . . . . . . . . . . .7
Service Telephone
Numbers . . . . . . . . . . . .Back Cover
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label on the back of the dehumidifier
behind the bucket.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service
under the warranty.
Inside you will find many helpful hints on how to use and maintain
your dehumidifier properly. Just a little preventive care on your
part can save you a great deal of time and money over the life of
your dehumidifier.
READ THIS MANUAL
IF YOU NEED SERVICE
You’ll find many answers to common problems in the
Before You
Call For Service
section. If you review our chart of
Troubleshooting
Tips
first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section. Or, you can always call the GE Answer Center® at
800.626.2000, 24 hours a day, 7 days a week.
OR
Visit our Website at:
www.geappliances.com
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
■ Through the internet at www.geappliances.com
■ Complete and mail the enclosed Product Registration Card
3
4
About the controls and features of the dehumidifier.
WATER FULL Indicator
Blinks when the bucket is full or not in place.
DEHUMIDIFY Indicator
Lights when the compressor (dehumidifying
function) is on.
CURRENT HUMIDITY Display
Shows the ambient humidity. The range
displayed is 39-95%. If the current humidity is
below 39%, it will still show 39.
Auto Defrost Feature
When frost builds up on the cooling coils,
the compressor will cycle off until the frost
disappears. The fan continues to run.
FUNCTION
When you first plug in the dehumidifier, it
goes through a self-test. When the
OFF
light
comes on, keep pressing the
FUNCTION
pad
to make your selection.
70-60% AUTOMATIC ON/OFF
The dehumidifier runs when the humidity
in the room exceeds 70%. The compressor
stops but the fan will run when the humidity
is below 60%.
60-50% AUTOMATIC ON/OFF
Same as above, but at 60% and 50%.
CONTINUOUS RUN
Continuously dehumidifies until bucket is
full or humidity is below 35%.
CLEAN AIR (FAN ONLY)
The compressor is off, but the fan runs.
Controls
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
DEHUMIDIFY
WATER FULL
70-60% AUTOMATIC ON/OFF
OFF
CLEAN AIR (FAN ONLY)
CONTINUOUS RUN
60-50% AUTOMATIC ON/OFF
CURRENT
HUMIDITY
FUNCTION
Choosing a Location
■
The dehumidifier must be operated in an enclosed
area to be most effective.
■
Close all doors, windows and other outside openings
to the room.
Place the dehumidifier in a location that does
not restrict air flow into the rear coil or out the
front grille.
A dehumidifier operating in a basement will
have little or no effect in drying an adjacent
enclosed storage area, such as a closet, unless
there is adequate circulation of air in and out
of the area.
Air Direction
Make sure the louvers are open before starting the unit.
The louvers can be adjusted to blow air upward or
straight out.
It is normal for the surrounding air to become
slightly warmer as the dehumidifier operates.
This warming effect further reduces the relative
humidity of the surrounding air.
Louvers
Operating InstructionsSafety Instructions Customer ServiceTroubleshooting Tips
5
Removing Collected Water
There are 2 ways to remove collected water:
Use the bucket.
When the bucket is full,
the
WATER FULL
indicator blinks and the
unit beeps 3 times and stops. Wait a few
minutes before removing the bucket to
allow the water to stop dripping.
To remove:
Tilt the bucket forward then
lift carefully. After emptying, clean and
replace it.
Use a hose.
Water can be automatically
emptied into a drain by attaching a length
of thin-wall rubber or plastic tubing with an
inside diameter of 1/2 inch. Use a screwdriver
to remove the knockout at the back. Attach
the tubing to the connector through the hole.
The tubing should lead to the drain with no
sharp bends.
Cleaning the Grille and Case
Turn the dehumidifier off and remove the plug
from the wall outlet before cleaning.
Use water and a mild detergent to clean the inlet
and outlet grilles. Do not use bleach or abrasives.
Air filter
NOTE: The charcoal filter has been packed separately, in the
bucket, in the front of the unit. Remove the wrap and insert it
in the filter frame with the darker surface up.
The air filter is on the back of the dehumidifier.
It should be checked and cleaned at least every
2 to 3 weeks or more often if necessary.
To remove:
Turn the dehumidifier off and lift out
the filter on the back of the unit.
Vacuum the nylon filter or wash with water.
Make sure it is dry before replacing it.
The charcoal filter should be replaced every
3 to 6 months or when the inside surface has
changed from white to a dark color.
Call 800-626-2002 to order a replacement.
Nylon filter
Charcoal filter
Bucket
6
Before you call for service…
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Troubleshooting Tips
Save time and money! Review the chart below first
and you may not need to call for service.
Problem Possible Causes What To Do
Dehumidifier
The dehumidifier • Make sure the dehumidifier plug is pushed completely
does not start
is unplugged. into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.
The bucket is full. • The dehumidifier automatically turns off when this
occurs. Empty the bucket.
Dehumidifier does not
Did not allow enough time • When first installed, allow at least 3 or 4 days to maintain
dry the air as it should
to remove the moisture. the desired dryness.
Airflow is restricted. • Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier.
• Clean the filter.
The control may not • Choose a lower humidity range or
CONTINUOUS RUN.
be set correctly.
Doors and windows may not • Check that all doors, windows and other openings are
be closed tightly. securely closed.
Clothes dryer may be • Install the dehumidifier away from the dryer. The dryer
blowing moisture-laden should be vented to the outside.
air into the room.
Room temperature •The unit will not operate satisfactorily if the room
is too low. temperature is below 60°F.
Dehumidifier runs
Area to be dehumidified • Check with your dealer to see if the capacity is adequate.
too much
is too large.
Doors and windows are open. • Close all doors and windows to the outside.
Frost appears on
Dehumidifier has been • This is normal. Frost will usually disappear within
the coils or bucket
recently turned on or 60 minutes.
room temperature is
below 60°F.
Fan noise
Air is moving through • This is normal.
the dehumidifier.
Water on floor
Connection may be loose. • Check the hose if one is attached.
7
Dehumidifier Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. For service,
call 800-GE-CARES.
For The Period Of: GE Will Replace:
One Year Any part
of the dehumidifier which fails due to a defect in materials or workmanship.
From the date of the
During this
full one-year warranty,
GE will also provide,
free of charge,
all labor
original purchase
and in-home service to replace the defective part.
Five Years Any part of the sealed system
(the compressor, condenser, dehumidifying coil and all
From the date of the
connecting tubing) if it should fail due to a defect in materials or workmanship.
original purchase
During this
five-year warranty,
GE will also provide,
free of charge,
all labor and
in-home service to repair or replace any part of the sealed system.
■Service trips to your home to teach you how to use
the product.
■Improper installation. If you have an installation
problem, or if the dehumidifier is of improper
dehumidifying capacity, contact your dealer or installer.
You are responsible for providing adequate electrical,
plumbing and other connecting facilities.
■Failure of the product resulting from modifications to
the product or due to unreasonable use including failure
to provide reasonable and necessary maintenance.
■In commercial locations labor necessary to move the
unit to a location where it is accessible for service by
an individual technician.
■Replacement of house fuses or resetting of circuit
breakers.
■Failure due to corrosion on models not corrosion-
protected.
■Damage to the product caused by improper power
supply voltage, accident, fire, floods or acts of God.
■Incidental or consequential damage to personal property
caused by possible defects with this dehumidifier.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Operating InstructionsSafety Instructions Customer ServiceTroubleshooting Tips
Service Telephone Numbers.
GE Answer Center
®
800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
OR
Visit our Website at:
www.geappliances.com
In-Home Repair Service
800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service
800.626.2000
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Service Contracts
800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
Parts and Accessories
800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First,
contact the people who serviced your appliance.
Next,
if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
Printed in Taiwan
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Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
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