GE AEH12ARW1, AEH12AQW1, AEH12AQL1, AEH12APW1, AEH12APL1 Owner’s Manual

GEAppliances.com

Safety Instructions ............ 2,3

Operating Instructions ......... 4,s

Care and Cleaning

Air Filter ............................. 6

Outdoor Coils ........................ 6

Installation Instructions ..... 7-1o

AEHIO*
AEH12*

0_

0_

0

Troubleshooting Tips ........... 11

Normol Operoting Sounds ........... 11

Consumer Support

Consumer Support .......... Bock Cover

Ownership Registrotion for

Customers in Conodo only ........ 13, 14

Worronty for Customers

in Conodo .......................... 16

Worronty for Customers

in the U.S.A........................ 15

*ENERGY STAR ® labeled product

STAR

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Acondicionador

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Lo secci6n en espohol empiezo en Io pdgino 55

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As an ENERGYSTAR®partner, GE has

determined that this product meets
the ENERGYSTAR®guidelines for
energy efficiency.

Write the model and serial numbers here:

Model #
Serial #
Find these numbers on a label on the side of

the air conditioner.

In Canada, contact us at:
www.GEAppliances.ca

49-7685 12-10 GE

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Foryour safety, the information in this manual must be followed to minimize the risk of fire, electric shock
or personal injury.

SAFETYPRECAUTIONS

Use this appliance only for its intended
purpose as described in this Owner's

Manual.

This air conditioner must be properly

installed in accordance with the Installation
Instructions before it is used.

Never unplug your air conditioner by pulling
on the power cord. Always grip plug firmly
and pull straight out from the receptacle.

Replace immediately all electric service
cords that have become frayed or otherwise
damaged. A damaged power supply cord
must be replaced with a new power supply

cord obtained from the manufacturer and
not repaired. Do not use u cord that shows

cracks or abrasion damage along its length
or at either the plug or connector end.

Turn the unit OFFand unplug your air

conditioner before cleaning.
GEdoes not support any servicing of the

air conditioner. We strongly recommend

that you do not attempt to service the air

conditioner yourself.

For your safety...do not store or use
combustible materials, gasoline or other

flammable vapors or liquids in the vicinity

of this or any other appliance.

Allair conditioners contain refrigerants,
which under federal law must be removed

prior to product disposal. If you are getting
rid of an old product with refrigerants, check

with the company handling disposal about
what to do.

If the receptacle does not match the plug,

the receptacle must be changed out by a

qualified electrician.

These R410A air conditioning systems

require contractors and technicians to
use tools, equipment and safety standards
approved for use with this refrigerant.
DO NOT use equipment certified for
R22 refrigerant only.

HOW TO CONNECT ELECTRICITY

Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
For personal safety, this appliance must be
properly grounded.

DO NOTuse an adapter plug with this
appliance.

The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet
to minimize the possibility of electric shock
hazard from this appliance.

Power cord includes a current interrupter device.
A test and reset button is provided on the plug
case. The device should be tested on a periodic
basis by first pressing the TESTbutton and
then the RESETbutton while plugged into the
outlet. If the TESTbutton does not trip or if the
RESETbutton will not stay engaged, discontinue

2

use of the air conditioner and contact a qualified
service technician.

Have the wall outlet and circuit checked by
a qualified electrician to make sure the outlet
is properly grounded.

Where a 2-prong wall outlet is encountered,
it isyour personal responsibility and obligation to
have it replaced with a properly grounded
3-prong wall outlet.

The air conditioner should always be plugged
into its own individual electrical outlet which has

a voltage rating that matches the rating plate.
This provides the best performance and also

prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.

See the Installation Instructions, Electrical
Requirements section for specific electrical

connection requirements.

GEAppliances.com

WARNING!

USEOF EXTENSION CORDS

RISK OF FIRE. Could couse serious injury or
death.

• DO NOT use an extension cord with this
Window Air Conditioner.

• DO NOT use surge protectors or multi-outlet
adaptors with this Window Air Conditioner.

READANDFOLLOWTHISSAFETYINFORMATIONCAREFULLY.

SAVETHESEINSTRUCTIONS

About the controlson the air conditioner.

Features and appearance will vary.
Lights next to the touch pads on the air conditioner control panel indicate the selected settings.

NOTE:Thedisplayalways Lightindicates the unit
showstheroomtemperature is in the temperatureor

except when setting theSet delaytimeSetmode.

temperatureortheDelaytimer.

Delay1-24hr

0 -Auto

u, High uCool

Med I Energg Saver
LOW _ Fan Ontg

a--@e9G?e3 r-r oa

Lightindicates the

delaytimeris set.

Air Conditioner Controls

Controls

O ower Pad 0

Turnsair conditioner on and off.When turned
on,the display will show the room temperature.

O Display

Showsthe room temperature or time remaining
onthe Delaytimer. Shows the Settemperature

while setting the temperature inCool or Energy
Saver modes. TheSetlight will turn onwhile

setting.

O emp Increase •/Decrease • Pads

Useto set temperature when in Cool or Energy
Saver mode.The Set light will turn onwhile

setting.

O elay Timer Increase • (+)/Decrease • (-)

Pads

Eachtouch of the Increase • / Decrease •
pads on the unit or the Increase + / Decrease

- pads on the remote control will setthe delay
time when usingthe Delay 1-24hr timer. The

Setlight will turn on while setting.

O an Speed Pads

Useto set the fan speed to Low, Mad,High
or Auto on the unit.NOTE:Onthe remote

control, use the fan speedIncrease + /

Decrease - pads to set the fan speeds to Low,
Mad orHigh. Usethe Auto pad to turn Auto

fan on.

Delaytimer @Decrease

Modeselect 0

Fanspeed 0Decrease

Temperature 0

set Increase
andDecrease

0

Remote Control

Mode Pad

Useto set the air conditioner to Coo/,Energy
Saver or Fan Onlymode.

Delay Pads/Delay 1-24hr Pad
Delay ON--When the air conditioner is off,itcan

be set to automatically come on in 1to 24 hours
at its previous mode and fan settings.

Delay OFF--Whenthe air conditioner ison,
it can be set to automatically turn offin 1to

24 hours.

How to set:

Pressthe Delay1-24hr pad on the unit orthe
Delay pad on the remote control. Eachtouch

of the Increase • / Decrease• pads on the
unit or the Increase + / Decrease - pads on

the remote control will setthe timer in 1-hour
intervals.TheSet lightwill turn onwhile setting.

Toreview the remaining time on the Delay
1-24hr timer, pressthe Delay 1-24hr pad on

the unit or the Delay pad on the remote control.
Usethe Increase • / Decrease • padson the

unit or the Increase + / Decrease - pads on the
remote control to set a new time if desired.

Tocancel the timer, pressthe Delay 1-24hr pad
until the light on the Delay 1-24hr pad goes off.

Note: The default temperature reading on the display is degree Fahrenheit (°F). Tochange the display to
degree Celcius (°C),pressthe Temp Increase • and Temp Decrease • buttons together and hold for 3
seconds. Repeat the process to change back to degree Fahrenheit (°F)

4

Cool Mode

GEAppliances.com

Usethe Cool mode at Low,Meal,High or Auto Fen
Speedfor cooling. Usethe Temperature Increase •
/ Decrease • pads to setthe desired temperature

between 64°Fand 86°Fin l°F increments.
An electronicthermostat isused to maintain the room

temperature. Thecompressorwill cycleon
and off to keepthe room atthe setlevelof comfort.

Setthe thermostat at a lower number and the indoor
air will become cooler.Setthe thermostat at a higher

number andthe indoor air will become warmer.

NOTE:Ifthe air conditioner is off and is then turned on
while setto a Cool setting or ifturned from a fan

setting to a Cool setting, it may take approximately
3 minutes forthe compressor to start and cooling to

begin.

Energy Saver Mode

Controls the fan.

ON--The fan will cycle on and offwith the
compressor.Thisresults in wider variations of room

temperature and humidity. Normally usedwhen the

room isunoccupied.NOTE:Thefan may continue to

run for a short time after the compressor cyclesoff.

Fan Only Mode

Usethe FanOnly Mode at Low, Medor Highfan
speed to provide air circulation and filtering without

cooling. Sincefan-only settings do not provide
cooling, a Settemperature cannot be entered. The

room temperature will appear
in the display.

Cooling Descriptions

For Normal Cooling-Select the Cool mode and
High orMed fan with a middle set temperature.

For Maximum Cooling-Select the Cool mode
and High fan with a lower settemperature.

For Quieter and Nighttime Cooling-Select the

Cool mode and Low fan with a middle set
temperature.

OFF--Thefun runs oil the time, while the compressor
cycleson and off.

NOTE:Auto Fan Speed cannot be used when in the
Fan Only Mode.

Auto Fan Speed

Setto Auto fun speed for the fun speed to

automatically set to the speed neededto provide

optimum comfort settings with the set temperature.

Ifthe room needsmore cooling,the fun speed
will automatically increase. If the room needs less
cooling, the fun speed will automatically decrease.

Remote Control

Toensure proper operation, aim the remote
control at the signal receiver on the air

conditioner.
Hoke sure nothing isbetween the air conditioner

and the remote control that could blockthe
signal.

Power Outage Recovery Feature

Inthe case of o power outage or interruption, the
unit will automatically re-start inthe settingslost
used offer the power isrestored. Ifthe Delay1-24hr

NOTE:Auto Fan Speed cannot be used when in the
Fan Only Mode.

Theremote control signal has o range of
up to 20feet.

Make sure batteries ore fresh and installed
correctly as indicated on the remote control.

Remotecontains o magnet allowing it to attach
to metal surfaces.

feature was set, it will resume countdown. You may
need to seto new time if desired.

About the controlson the air conditioner

Additional important information.

Air Direction

Usethe lever to adjust the airdirection left and right

only.

Careand cleaningof the air conditioner.

Grille and Case

Turn the air conditioner off and remove the plug from Toclean,usewater and a mild detergent. Do not use
the wall outlet before cleaning, bleachor abrasives.

Air Filter

Theair filter behind the front grille should bechecked
and cleaned at least every30 days or

more often if necessary.

Toremove:

Open the inlet grille by pulling downward on the tabs
at the top upper corners of the inlet grille until the

grille is in a 850position. Removethe filter.
Cleanthe filter with warm, soapy water. Rinseand let

the filter dry before replacing it. Donot cleanthe filter
in a dishwasher.

Tab Tab

CAUTION:_oNoro_erotetheair

conditioner without o filter becausedirt and lint will
clog itand reduceperformance.

Outdoor Coils

Thecoils on the outdoor side of the air conditioner
should be checked regularly. Ifthey areclogged with

dirt orsoot, they may beprofessionallycleaned.

How to Insert the Batteries in the Remote Control

[_ emovethe battery coverby sliding it according

to the arrow direction.

[-2-J Insert new batteries, making sure that the (+)

and (-) of battery areinstalled correctly.

[-_ Reattachthe cover by slidingit back

into position.

6

NOTES:

Use2"AAA"(1.5volt) alkaline batteries. Do not

use rechargeable batteries.

Removethe batteriesfrom the remote control if

the system is not goingto beused for a long time.

Donot mix old and new batteries. Donot mix

alkaline,standard (carbon-zinc)or rechargeable
(ni-cad,ni-mh,etc) batteries.

Installation

Air Conditioner

Instructions

I-_ Questions? Call 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com

I

In Canada, call 1.800.561.3344 or visit www.GEAppliances.ca I

BEFORE YOU BEGIN

Read these instructions completely

and carefully.

• IMPORTANT - Savethese

instructions for local inspector's use.

• IMPORTANT - Observe all

governing codes and ordinances.

• Note to Installer- Be sure to leave these
instructions with the Consumer.

• Note to Consumer - Keep these instructions for
future reference.

• Skill level - Installation of this appliance requires

basic mechanical skills.

• Completion time - Approximately 1 hour

• We recommend that two people install
this product.

• Proper installation is the responsibility of the
installer.

• Product failure due to improper installation is not
covered under the Warranty.

• You MUST use all supplied parts and use proper
installation procedures us described in these
instructions when installing this air conditioner.

ACAUTION:

Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.

Do not change the plug on the power cord
of this air conditioner.

Aluminum house wiring may present special
problems--consult a qualified electrician.

TOOLS YOU WILL NEED

Phillips-head screwdriver

Flat-blade screwdriver

(_ ELECTRICAL REQUIREMENTS

60-Hz grounded outlet protected with a

Some models require a llS/120-volt AC,

15-amp time-delay fuse or circuit breaker.

The 3-prong grounding plug minimizes the possibility
of electric shock hazard. If the wall outlet you plan to

use is only a 2-prong outlet, it is your responsibility to

have it replaced with a properly grounded 3-prong wall

outlet.

Some models require 230/208-volt AC,

©
@

protected with a time-delay fuse or circuit
breaker. These models should be installed on

their own single branch circuit for best

performance and to prevent overloading
house or apartment wiring circuits, which

could cause a possible fire hazard from
overheating wires.

Pencil Ruler or tape measure

Level Scissors or knife

Power cord includes a current interrupter device. A
test and reset button is provided on the plug case. The
device should be tested on a periodic basis by first
pressing the TESTbutton and then the RESETbutton
while plugged into the outlet. If the TESTbutton does
not trip or if the RESETbutton will not stay engaged,

discontinue use of the air conditioner and contact a
qualified service technician.

Installation Instructions

PARTS INCLUDED

(Appearance may vary) Window

sash seal

Air

conditioner

Left

accordion

panel

Right

accordion

)anel

Screw (6)

Window locking

bracket (1)

8

Frame locking

bracket (2)

Installation Instructions

D WINDOW REQUIREMENTS

•Theseinstructions are for a standard double-hung
window. Youwill need to modify them for other types

of windows.

• The air conditioner can be installed without the
accordion panels if needed to fit in a narrow

window. Seethe window opening dimensions.

• All supporting parts must be secured
to firm wood, masonry or metal.

• The electrical outlet must be within reach of the

power cord.

1 //J

B===8

15 1/2"min.

22" to 36"

(With accordion panels)

m

t"

I

D PREPARE THE AIR CONDITIONER

r_ Hold the accordion panel in one hand and

gently pull back to free the open end.

Slide the free end of the accordion panel into
the side panel rails. Slide the panel down. Be
sure to leave enough space to slip the top

and bottom of the frame into the rails on the
cabinet.

NOTE: There is a right and a left accordion
panel. Be sure to use the proper panel for each

side.

I

STORM WINDOW REQUIREMENTS

A storm window frame will not allow the air
conditioner to tilt toward the outside, and will keep it

from draining properly.
To adjust for this, attach a piece of wood to the sill.

WOOD PIECES

WIDTH: 2"

LENGTH:Long enough to fit inside the window

frame.

THICKNESS: To determine the thickness, place a
piece of wood on the sill to make it 1/2" higher than

the top of the storm window frame or the vinyl
frame.

Attach securely with nails or screws provided by the
installer.

1/2" higher

than vinyl frame

1/2,,higher _ ; (°n s°me wind°ws)

than storm _-- n$l: IJ,,=Y(_I

window
frame _ Sill r_

Storm window

frame - r_ Vinyl frame I I

-rr; !)) j_ j)/I

./,-Wood

FC] Slide the left and right accordion panels into

the top and bottom mounting roils.

Top mounting rail Top right

Top,_t _/ i_

Bottom mounting rail

9

Installation Instructions

PREPARE THE WINDOW

@

Cut the window sash seal to the proper

length. Peel off the backing and attach the

seal to the underside of the window sash.

[] INSTALL THE AIR CONDITIONER IN

THE WINDOW

r_ Place the air conditioner on the sill with the

bottom mounting rail against its back edge.
Center it and close the window securely behind

the top mounting rail.

It should be level or slightly tilted to the outside.
Use a level; about a 1/3 bubble will be the correct
case slant to the outside.

3 Screws

[_] INSTALL SUPPORT BRACKET AND

FOAM TOP WINDOW GASKET

@

-ACAUTION:

To prevent broken glass or
damage to windows, on

vinyl or other similarly
constructed windows,

attach the window locking

bracket to the window

side jamb with one screw.

Cut the foam top window gasket to the window

%

width.
Stuff the foam

©

between the glass
and the window

to prevent air and
insects from getting

into the room.
NOTE: If the gasket supplied does not fit your

window, obtain appropriate material locally to
provide a proper installation seal.

2 Frame locking brackets

r_ Extend the left and right accordion panels to

the vertical window sashes and attach 3 screws
through the holes in the upper panels, as

appropriate.

rCl Install the frame locking brackets between the

bottom of the accordion panel and the window
sill. Attach with 2 screws. NOTE: To prevent the

window sill from splitting, drive the pilot holes

before driving the screws.

- 10

Troubleshooting Tips. GEAppliances.com

Possible Causes What To Do

Aircbnditioner Theair conditioner • Make surethe air conditioner plug ispushed

doesnot start Jsunplugged, completely into the outlet.

Thefuse is blown/circuit • Checkthe house fuse/circuit breaker box and replace
breaker istripped, the fuse or reset the breaker.

Power failure. •The unit will automatically re-start inthe settings last

used after the power isrestored.

•There is a protective time delay (approximately
3 minutes) to prevent tripping of the compressor

overload. For this reason, the unit may not start
normal cooling for 3 minutes after it is turned

back on.

The current interrupter • Pressthe RESETbutton located on the power cord plug.
device is tripped. • If the RESETbutton will not stay engaged, discontinue

use of the air conditioner and contact a qualified
service technician.

Air conditioner does Airflow is restricted. • Make surethere are nocurtains, blindsor furniture

not cool as itshould blocking the front of the airconditioner.

Thetamp control may • On models with touch pads:Inthe Cool mode,pressthe
not be set correctly. Decrease • pad.

• On models with control knobs,turn the temperature
knob to a higher number.

The air filter is dirty. • Cleanthe filter at leastevery 30 days.

Seethe Care and Cleaning section.

The room may have beenhot. • When the air conditioner isfirst turned on,you need

to allow time for the room to cool down.

Cold air isescaping. • Checkfor open furnace registersand cold air returns.
Cooling coils have iced up. • See "Air conditioner freezing up" below.

Air conditioner

freezing up

Theremote control The batteries are inserted • Checkthe position of the batteries. They should be
is not working incorrectly, inserted inthe opposite (+)and (-)direction.

Water drips outside Hot, humid weather. • Thisisnormal.
Water drips indoors The air conditioner is not • For proper water disposal, make sure the air conditioner

Water collects in Moisture removed from air
base pan and drains into base pan.

Ice blocks the air flow
and stopsthe air conditioner

from cooling the room.

The batteries may be dead. • Replacethe batteries.

tilted to the outside, slants slightlyfrom the casefront to the rear.

• On models with control knobs,set the mode control at
High Fan or High Coolwith the Tampat 1or 2.

• On models with touch pads,set the controls at High Fan
or High Cool and set the thermostat to a higher

temperature.

• Thisisnormal for a short period in areaswith little
humidity; normal for a longer period in very humid areas.

Normal Operating Sounds

Youmay hear a pinging noisecaused by
water being picked up and thrown against the
condenser on rainy days or when the humidity
is high.This designfeature helpsremove
moisture and improve efficiency.

Youmay hear the thermostat clickwhen the
compressor cycles on and off.

Water will collect inthe basepan during
high humidity or on rainy days.The water
may overflow and drip from the outdoor side

of the unit.
Thefan may run even when the compressor

does not.

Notes.

12

Notes.13Notes.

14

GEAir Conditioner-One-Vear Limited Warranty. (Forcustomers in theU.S.AJ

Staple your receipt here.
Proof of the original purchase date is

needed to make a warranty claim.

We Will Replace:

Onevear Replacement unit for any product which fails due to a defect in materials or workmanship.

Fromthe date of the I The replacement unit iswarranted for the remainder of your product's original one-year
originalpurchase I warranty period.

Properly packyour unit. We recommend using the

original carton and packing materials.

Return the product to the retail location where it

was purchased.

Customer instruction. This owner's manual provides

information regarding operating instructions and
user controls.

Improper installation, delivery or maintenance. Ifyou
have an installation problem, or if the air conditioner is

of improper cooling capacity, contact your dealer or

installer. Youare responsible for providing adequate

electrical, plumbing and other connecting facilities.

Failure of the product resulting from modifications to

the product or due to unreasonable use, including failure
to provide reasonable and necessary maintenance.

EXCLUSION OF IMPLIED WARRANTIES--Your sole and exclusive remedy is product replacement
as provided in this Limited Warranty. Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to one year or the shortest period
allowed by law.

Include in the package a copy of the sales receipt or

other evidence of date of original purchase. Also print
your name and address and a description of the defect.

Replacement of house fuses or resetting of circuit
breakers.

Failure due to corrosion on models not corrosion-
protected.

Damage to the product caused by improper power

supply voltage, accident, fire, floods or acts of God.

Incidental or consequential damage caused by possible

defects with this air conditioner.

Damage caused after delivery.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for

home use within the USA.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty

gives you specific legal rights, and you may also have other rights which vary from state to state. To know

what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General

Exclusion of implied warranties: Except where prohibited or restricted by law, there are no warranties,

whether express, oral or statutory which extend beyond the description on the face hereof, including

specifically the implied warranties of merchantability or fitness for a particular purpose.

Warrantor: General Electric Company. Louisville, KV 40225