GE 60-874-95R, Allegro Installation Instructions Manual

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Part No:
60-874-95R

466-1821 Rev C
June 2003

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Allegro

Installation Instructions

Notices

FCC Part 15 Information to the User

Changes or modifications not expressly approved by GE Interlogix can void the user’s authority to operate the equipment.

FCC Part 15 Class B

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the affected equipment and the panel receiver to separate outlets, on different branch circuits.
 Consult the dealer or an experienced radio/TV technician for help.

FCC ID: B4Z-785B-ALGRO

Patent Information

This product and the use of this product may be covered by one or more of the following patents: 5,805,063, 5,872,512, 5,942,981, 5,686,896, 5,686,855,
4,855,713. Except as expressly provided herein, the purchase of this product shall not constitute a license or otherwise provide a right to practice a method cov­ered by any of the identified patents. GE Interlogix hereby grants the purchaser of this product a limited non-exclusive license to practice the methods patented in
the identified patents solely with products manufactured, sold or licensed by GE Interlogix. This license grant does not extend to the use of unlicensed third party

products with this product.

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Contents

Special Installation Requirements 1

UL Listed Systems.......................................................................................................................................1

UL-Canada Listed Systems .........................................................................................................................1

California State Fire Marshall Listed Systems ............................................................................................2

Planning the Installation 2

Standard System ..........................................................................................................................................2

Installing the System 2

Determine the Panel Location......................................................................................................................3

Mounting the Panel......................................................................................................................................3

Connecting Detection Devices to Panel Zone Inputs ..................................................................................4

Connecting the AC Power Transformer .....................................................................................................4

Connecting the Backup Battery Pack ..........................................................................................................4

Powering Up the Panel ................................................................................................................................5

Basic System ...........................................................................................................................................1

Household Burglary Alarm System Unit (UL 1023) ..............................................................................1

Household Fire Warning System (UL 985) ............................................................................................1

Digital Alarm Communicator System (UL 1635) ..................................................................................1

Central Station Reporting .......................................................................................................................1

Panel ........................................................................................................................................................2

DTIM ......................................................................................................................................................2

Additional System Components .............................................................................................................2

Connecting Intrusion

Detection Devices ...................................................................................................................................4

Programming the Panel 5

Panel Keypad Button Programming Functions ...........................................................................................5

Clearing Memory.........................................................................................................................................6

Learning the DTIM into the Panel...............................................................................................................6

Installer Programming Menus 7

Entering Installer Programming Mode ........................................................................................................7

Account Menu (1st Tier)..............................................................................................................................7

ACCOUNT (1st Tier) 7

Phones Menu (1st Tier)................................................................................................................................7

Phone 1 and Phone 2 (2nd Tier) .............................................................................................................7

NUMBER 1 and NUMBER 2 (3rd Tier) ....................................................................................................8

FMT - CID (3rd Tier) .................................................................................................................................8

HIGH LVL (3rd Tier) .................................................................................................................................8

LOW LVL (3rd Tier) ..................................................................................................................................9

OPENINGS (3rd Tier) ................................................................................................................................9

CLOSINGS (3rd Tier) ................................................................................................................................9

BACKUP (3rd Tier) ....................................................................................................................................9

DIAL DLY (2nd Tier) ..............................................................................................................................10

i

PRE-DIAL STRING (2nd Tier) ...............................................................................................................10

DTMF DIAL (2nd Tier) ...........................................................................................................................10

Devices (1st Tier).......................................................................................................................................10

ADD (2nd Tier) ........................................................................................................................................11

DELETE (2nd Tier) ..................................................................................................................................11

REVIEW (2nd Tier) ..................................................................................................................................12

TEXT (2nd Tier) .......................................................................................................................................12

Downloader (1st Tier)................................................................................................................................13

NUMBER (2nd Tier) ................................................................................................................................13

DL CODE (2nd Tier) ................................................................................................................................13

Codes (1st Tier)..........................................................................................................................................13

INSTALL CODE (2nd Tier) .....................................................................................................................13

DEALER CODE (2nd Tier) .....................................................................................................................14

DURESS CODE (2nd Tier) ......................................................................................................................14

MANAGER (2nd Tier) .............................................................................................................................14

MAINTENANCE CODE (2nd Tier) ........................................................................................................14

Timers (1st Tier) ........................................................................................................................................14

ENTRY DLY (2nd Tier) ...........................................................................................................................15

EXIT DLY (2nd Tier) ...............................................................................................................................15

AUTO PHONE TEST (2nd Tier) .............................................................................................................15

QUIET TIME (2nd Tier) ..........................................................................................................................15

QUIET HOUR (2nd Tier) .........................................................................................................................15

REARM TIMER(2nd Tier) ......................................................................................................................15

Options (1st Tier).......................................................................................................................................16

KTP ARM (2nd Tier) ...............................................................................................................................16

POLICE PANIC (2nd Tier) ......................................................................................................................16

EMERGENCY PANIC (2nd Tier) ...........................................................................................................16

FIRE PANIC (2nd Tier) ...........................................................................................................................17

RCVR TROUBLE (2nd Tier) ...................................................................................................................17

PANEL TAMPER (2nd Tier) ...................................................................................................................17

EXIT EXT (2nd Tier) ...............................................................................................................................17

SWINGER SHUTDOWN (2nd Tier) .......................................................................................................17

QUICK ARM (2nd Tier) ..........................................................................................................................18

QUICK EXIT (2nd Tier) ..........................................................................................................................18

AUTO STAY ARM (2nd Tier) ................................................................................................................18

SUPV TIME (2nd Tier) ............................................................................................................................18

ALARM VERIFY (2nd Tier) ...................................................................................................................18

DEMO KIT (2nd Tier) ..............................................................................................................................19

Reports (1st Tier) .......................................................................................................................................19

AC FAIL (2nd Tier) ..................................................................................................................................20

LOW CPU BATTERY (2nd Tier) ............................................................................................................20

PHONE TEST (2nd Tier) .........................................................................................................................20

Siren (lst Tier)............................................................................................................................................20

SIREN TIME OUT (2nd Tier) ..................................................................................................................20

TROUBLE BEEPS (2nd Tier) ..................................................................................................................20

ALARM VOLUME (2nd Tier) .................................................................................................................21

Clear Memory (1st Tier)............................................................................................................................21

EXIT DL (1st Tier) ....................................................................................................................................21

User Programing Menu Items 21

Entering User Programming Mode............................................................................................................21

ii

Codes (1st Tier)..........................................................................................................................................22

MANAGER (2nd Tier) .............................................................................................................................22

MAINTANANCE CODE (2nd Tier) .......................................................................................................22

PRIMARY (2nd Tier) ...............................................................................................................................22

USER 2, 3, 4 (2nd Tier) ............................................................................................................................22

TIME (1st Tier) .........................................................................................................................................23

SENSOR TEST (1st Tier) .........................................................................................................................23

PHONE TEST (1st Tier) ...........................................................................................................................23

VOLUME (1st Tier) .................................................................................................................................23

Version (1st tier).........................................................................................................................................24

PANEL (2nd Tier) ....................................................................................................................................24

PHONE MODULE (2nd Tier) ..................................................................................................................24

Exiting User Programming Mode..............................................................................................................24

Downloader Programming 25

ToolBox Downloader Programming..........................................................................................................25

Testing the System 25

Basic System Commands...........................................................................................................................25

Testing Sensors/Zones ...............................................................................................................................26

If a Wireless Sensor Does Not Test ......................................................................................................27

Testing Phone Communication..................................................................................................................27

Testing Central Station Communication....................................................................................................27

Appendix A: Troubleshooting 28

Appendix B: Reference Tables 33

Appendix C: Installation Menus 37

Specifications 38

iii

iv

Special
Installation
Requirements

This security system can be used as an intrusion alarm system, a fire alarm system, and an emer-

gency notification system. Some installations may require configurations dictated by city/state

codes, insurance, or Underwriter’s Laboratories (UL). This section describes the various compo-

nent and configuration listings.

UL Listed Systems

This section describes the requirements for UL Listed systems.

Basic System

• Control Panel (60-874-95R).

• Standard Class II 8.0 VAC, 300 mA Power Transformer; manufacturer—Sino America,
(A1014444-0) Part No. 22-117.

• Dialog™ Telephone Interface Module (DTIM) (60-879-95R).

• Backup Battery 4.8 VDC rechargeable NiCd battery pack (34-057).

• A 2 k Ohm EOL Resistor (49-467) is required for UL Listed systems.

Household Burglary Alarm System Unit (UL 1023)

Basic system, plus:

• Hardwire Magnetic Contact (13-068 or 13-071) or Wireless Learn Mode Door/Window Sen­sor (60-362), Wireless Learn Mode PIR Motion Sensor (60-703-95 or 60-639).

• RECEIVER TROUBLE set to on.

• EXIT DELAY set to 60 seconds or less.

• QUICK EXIT set to off.

• SIREN TIMEOUT set to 4 minutes or more.

• ENTRY DELAY set to 45 seconds or less.

• QUIET TIME set to off.

Household Fire Warning System (UL 985)

Basic system, plus:

• Wireless Smoke Sensor (60-506-319.5 or 60-848-95) learned into sensor group 26.

• RECEIVER TROUBLE set to on.

• QUIET TIME set to off.

• EXIT EXTENSION set to off.

• SIREN TIMEOUT set to 4 minutes or more.

Digital Alarm Communicator System (UL 1635)

Basic system, plus:

• AC FAILURE set to on.

• LOW CPU BATTERY set to on.

• AUTO PHONE TEST set to one.

Central Station Reporting

The panel has been tested with the following central station receivers using SIA and Contact ID
reporting formats:

• CS-5000 Central Station Receiver.

• Sur-Gard Central Station Receiver with models SG-DRL2A and SG-CPM2.

• Osborne-Hoffman OH 2000 Central Station Receiver.

UL-Canada Listed Systems

This section describes the requirements for ULC (UL Canada) Listed systems.

Special Installation Requirements 1

• SIREN TIMEOUT set to 5 minutes.

• CSA Certified Accessories

• Residential Burglary Alarm System Unit (ULC-S309)

• Same as “UL Basic System and Household Burglary Alarm System Unit (UL 1023).” Except,
transformer (22-117-CN) must be used.

California State Fire Marshall Listed Systems

Same as Household Fire Warning System (UL 985).

Planning the
Installation

Note

Before beginning installa­tion, installers must verify
compatibility with the listed
central station receivers indi­cated per installation.

Note

The DTIM does not have a
backup battery.

Note

Both SAW and Crystal sen­sors function with this con­trol panel.

See the Allegro Product Cat­alog for a complete list of
compatible sensors.

This section describes the Allegro™ system’s capabilities. It will help you get familiar with the
system. Appendix B provides planning sheets with tables that let you record the hardware and
programming configuration of the system to help prepare for system installation.

Standard System

Panel

The panel keypad provides complete system programming and operation control. Displays sys­tem messages and indicates system status.

The following describes the system’s basic (out-of-box) hardware capabilities.

• Power: AC Class II, 8 VAC transformer.

• Backup Battery 4.8 VDC rechargeable NiCd battery pack.

• One Supervised Hardwire Zone: Input for various hardwired detectors.

• Built-In Radio Receiver: Allows use of up to 20 GE Interlogix 319.5 MHz. Crystal and/or
SAW Learn Mode wireless sensors and touchpads.

• Built-In Siren: Capable of 85 dB @ 3m.

• Built-In Panel Keypad.

• Liquid Crystal Display (LCD).

DTIM

The Dialog Telephone Interface Module (DTIM) allows the panel to communicate with the cen­tral monitoring station.

Additional System Components

The system can monitor up to 20 sensors using any combination of the following sensors:

• Door/Window Sensor (60-670-95R)

• 2-Button Keychain Touchpad (60-607-319.5)

• Remote Handheld Touchpad (60-671-95R)

• Indoor Motion Sensor (60-639-95R)

• Carbon Monoxide Alarm (60-652-95) (Not investigated by UL)

• Smoke Sensor (60-848-95)

• ShatterPro Glass Break (60-873-95)

Installing the
System

Before starting the installation, plan your system layout and programming using the worksheets
provided in Appendix B.

Installing the system consists of the following:

• Determining the panel location.

• Mounting the panel.

• Identifying main panel components.

• Connecting detection devices to panel zone input.

• Installing an RJ-31X phone jack for the DTIM.

• Connecting the AC power transformer.

• Powering up the panel.

2

Planning the Installation

Important !

The panel must be mounted
at least 10 feet from any
other panel or DTIM.

Determine the Panel Location

Before permanently mounting the panel, determine panel location using the following guidelines:

• Avoid running wires parallel with electrical wiring or fixtures such as fluorescent lighting, to
prevent wire runs from picking up electrical noise.

• Mount the panel at a comfortable working height (about 45 to 55 inches from the floor to the
bottom of the panel).

• Leave space above the panel for optional antenna plastic (min. 4 inches).

Mounting the Panel

Use the following procedure to mount the panel to the wall or wall studs.

You must be free of static electricity before handling circuit boards. Wear a grounding
strap or touch a bare metal surface to discharge static electricity.

Static

Note

The wiring knockout is
approximately the same
width as a wall stud. If
mounting the panel to a wall
stud be sure you have
enough room to feed the
wires through the knockout.

To mount the panel:

¾

1. Remove the panel from the back mounting plate by lifting the tab

Tab

Antenna
(Standard)

located on the top and pulling back.

2. Remove the wiring knockout.

3. Feed all device wires through the knockout and place the back

Figure 1. Tab location

mounting plate in position against the wall.

4. Level the back mounting plate and mark the top and bottom mounting holes.

5. Install anchors where studs are not present.

6. Partially insert a screw into the top mounting hole location then hang the back mounting plate
on the screw.

7. Recheck for level, insert the lower screw, and tighten both mounting screws.

8. Install the antenna. There are three antenna options to choose from:

• Standard Range- Leave the antenna as is.

• Extended Range - Attach the optional antenna housing (included in the accessory pack)

to the panel.

a.Push the antenna housing down into the top right hole of the panel until it snaps into

place (see Figure 2).

b.Remove the antenna loop from the last clip on the panel cabinet and insert it into the

antenna housing.

• Longest Range - Hang the antenna in the wall.

a.When you mark the back mounting plate’s two mounting holes, also mark where the

antenna hole is (see Figure 2 for antenna wire hole location).

b.Where the antenna hole was marked, drill a hole into the wall.

c.Remove the antenna loop (see Figure 2) from the panel cabinet clips and feed through

the antenna hole and down into the wall.

Clips

9. Place panel cabinet into back mounting plate and snap into place.

Installing the System 3

Antenna Wiring

(Standard Range)

Antenna
Housing

Antenna
Loop

Optional Antenna Housing

(Extended Range)

Figure 2. Antenna configurations

Push Down
Into Panel

6 0 8 7 4 9 5 g 0 2 a . d s f

Mounting
Holes

Wire
Clip

Wiring Hole (Longest Range)

Tam pe r
Switch

Knockout

Antenna
Wire Hole

Connecting Detection Devices to Panel Zone Inputs

Zone input is supervised using a 2 k Ohm, end-of-line (EOL) resistor (included with panel) at the
last device on the circuit. It accepts either normally open (N/O) or normally closed (N/C) detec­tion devices.

The maximum loop resistance for each zone input is 300 ohms, plus the 2 k Ohm EOL resistor.

Panel Terminals

Connecting Intrusion
Detection Devices

Figure 3 shows the typical wiring for N/C
and N/O door/window intrusion detec­tion.

Normally

Closed

(N/C)
Contacts
In Series

2 k Ohm

EOL Resistor

49-467

Figure 3. Wiring N/O or N/C Intrusion Detection devices

Or

3 43 4

Normally

Open (N/O)

Contacts

In Parallel

2 k Ohm

EOL Resistor

49-467

Connecting the AC Power Transformer

Do not plug in the power transformer at this time. The panel must be powered up using

!

Caution

the sequence of steps described in the “Powering up the Panel” section.

Z

Z

C

O

O

AC

1

N

M

E

3

4

2

The panel must be powered by a UL approved trans­former. Connect the power transformer to the panel
as shown in Figure 4.

Note

In Canada, use the AC
power transformer without a
securing tab, (part no. 22­117 -CN).

Figure 4. Connecting a Power Transformer

Connecting the Backup Battery Pack

The panel will receive its primary power from an AC class II transformer. In the event of an AC
power failure, the panel will be powered by a battery pack containing four rechargeable NiCd
batteries.

Location
Battery
Pack

Battery Pack

Wire Channel
Battery Pack

Lead

Battery Connector

Figure 5. Connecting the Battery Pack

¾ To connect the backup battery pack:

1. Remove the panel housing from the back mounting plate by lifting the tab located on the top
of the panel and pulling back.

Wire Terminals

4

Installing the System

Note

(twice)

B y p a s s

#

Be sure to run the battery
pack wires below the battery
and through the wire chan­nel.

Note

See “Appendix A: Trouble­shooting” on page 28 if the
panel displays

LOW BATTERY.

2. Slide the battery pack into the space provided on the back of the panel (Figure 5).

3. Plug the battery pack lead into the slot provided next to the wire terminals
(Figure 5).

4. Replace the panel housing on the back mounting plate and snap into place.

Note

Verify the front door is in place before replacing the panel on the mounting plate. It is not possible to
attach the door after the panel is secured to the mounting plate.

Powering Up the Panel

After connecting and wiring all devices to the panel, you are ready to apply AC power to the
panel.

¾ To power up the panel:

• Plug the transformer into an outlet that is not controlled by a switch or ground fault circuit
interrupt (GFCI). Be sure to screw the top of the transformer onto the outlet so that it doesn’t
fall out of the outlet.

• If the DTIM is learned into the system (see “Learning the DTIM into the Panel” on page 6)
the panel displays
take approximately 5 minutes.

• To eliminate the 5 minute wait, remove and replace the DTIM cover after powering up the
Allegro system.

Be careful when securing the transformer to an outlet with a metal cover. Hold the
cover tightly in place. You could receive a serious shock if the metal outlet cover drops
onto the prongs of the plug while you are securing the transformer and cover to the

!

Warning

outlet box.
If the panel does not display anything, immediately unplug the transformer and discon­nect the backup battery. Refer to the “Troubleshooting” section.

TEL MODULE INITIALIZING while the panel and the DTIM sync up. This will

Programming
the Panel

This section describes how to navigate through the programming menus, clear memory, and learn
the DTIM into the panel. You can program the panel manually using the panel keypad on site.

Alternately, ToolBox

®

downloader software version 5.7 or later allows you to program remotely

via a modem and phone line. See “Downloader Programming” on page 25.

Panel Keypad Button Programming Functions

In program mode, panel keypad buttons let you navigate to all installer programming menus for
configuring the system. Table 1 describes the panel keypad button functions in program mode.

Table 1: Button Functions

Button Programming Function

B y p a s s

#

S e l e c t

S t a t u s

*

B a c k

0 - 9 Enter numeric values wherever needed.

1 - 6 Press and hold to enter A-F in account numbers.

Silent Press to enter a pause in phone numbers. Pause displays as

7 Press and hold to enter “*” characters in phone numbers.

9 Press and hold to enter “#” characters in phone numbers.

Selects menu item or data entry (move to tier 2 program­ming). Toggles between on and off whenever needed.

Deselects menu item or data entry (if pressed before #).
Returns to the tier 1 program menu.

Scroll through available options at the current menu tier.
Press

backup through the menus.

Deletes options that can be deleted.

a “P”.

to advance forward through the menus. Press to

Programming the Panel 5

Important !

Timing is the key to success
in step 6. Do not wait more
than 1 second between
tamper switch activations. If
you wait too long, the LED
will not flash and you must
start over. If you release the
tamper switch before the
LED is done flashing you
must start over.

Clearing Memory

It is strongly recommended that you clear memory on all newly installed panels before program­ming

Clear memory deletes all existing programming information and then resets the panel settings to
their default settings. The dealer code is not erased when panel memory is cleared.

To clear panel memory:

¾

1. Press 8, and enter the dealer or installer code. The display shows ACCOUNT.

2. Press twice. The display shows

EXIT - DL; CLEAR MEMORY.

3. Press #.

4. Enter the dealer or installer code to clear memory.

Learning the DTIM into the Panel

The Dialog Telephone Interface Module is a battery operated communication link between the
security system control panel and the central monitoring station. The DTIM receives radio sig­nals from the panel, then uses the phone line to report security system events to the central moni­toring station. See the Dialog Telephone Interface Module Installation Instructions (466-1849)
for complete installation instructions.

The DTIM uses a 3-2-1 tamper switch activation sequence
for learning, which causes the LED to blink in a correspond­ing 3-2-1 sequence. You must wait for the LED to turn off
after each flash sequence before releasing the tamper switch
(see Figure 6).

¾

To learn the DTIM into the panel:

1. Remove the DTIM cover and set it aside.

2. Install the antennas. (See the DTIM Installation Instruc-
tions.)

Note

Antennas must be installed and the DTIM should be at least 10
feet from the panel for learning.

3. With the system disarmed, enter program mode by press­ing 8 + code.

4. Press twice and # twice. The display shows

TRIP.

ZONE 01 -

5. Locate the DTIM tamper switch and LED (see Figure 6).

Tam pe r
Switch

Figure 6. DTIM Tamper Switch and

LED Locations

6. Press and release the DTIM’s tamper switch as follows:

a. Press 3 times, holding the tamper switch down on the third press until the LED flashes 3

times, then release after the third flash.

b. Immediately press 2 times holding the tamper switch down on the second press until the

LED flashes 2 times, then release after the second flash.

c. Immediately press and hold, then wait for the panel to beep once indicating it learned the

DTIM. Release the tamper switch.

7. Proceed to programming the rest of the panel or exit from program mode.

LED

6

Programming the Panel

Installer
Programming
Menus

This section guides you through the installer programing menus. There are three tiers of pro­gramming menus. Tier 1 menus are accessible immediately after entering program mode. Refer
to Table 1 on page 5 for information on navigating the programming menus and Appendix C for
a diagram of all programming menus.

Entering Installer Programming Mode

Entering programming mode on site is done from the panel, using an installer code. The default
installer code is 4321. The system can be put into program mode only when the system is dis­armed.

To enter programming mode:

¾

With the system disarmed, press 8 + code.

Account Menu (1st Tier)

The account menu lets you set up the account number used for customer identification by the
central monitoring station.

ACCOUNT (1st Tier) (ACCOUNT—)

Note

The CID format only supports
account numbers with letters A
through F, or numbers 0
through 9 (or a combination of
those letters and numbers).

Default = 00000, Parameters = 4-10 digits; 0-9, A-F)

The account number is used as panel (or customer) identification for the central monitoring sta­tion. The panel sends the account number every time it reports to the central station. Account
numbers must be 4 to 10 characters long.

Alpha characters A–F can be assigned to the account number by pressing and holding buttons
1–6 respectively, until the character appears.

¾

To program an account number:

 Press #, then enter the 4-10 digit code (0-9 and A-F) and press #.

Phones Menu (1st Tier)

The PHONES menu lets you set up central station reporting for the Allegro system.

Phone 1 and Phone 2 (2nd Tier)

Each 2nd tier PHONE menu contains the following 3rd tier menus:

• NUMBER 1 and NUMBER 2

•FMT - CID

• HIGH LVL

•LOW LVL

• OPENINGS

•CLOSINGS

• BACKUP (Only under PHONE 2.)

Installer Programming Menus 7

NUMBER 1 and NUMBER 2 (3rd
Tier)

(PHONES—PHONE 1 & PHONE 2—

Note

The phone numbers are not
accessible if a Dealer Code is
programmed and the Installer
Code is used to enter installer
programming mode. To access
these numbers when a Dealer
Code is programmed, you
must enter installer program­ming mode using the Dealer
Code.

Call-waiting services should be
disabled to prevent interrupting
panel communication to the
central monitoring station. To
program a dialing prefix that
disables call-waiting, see Pre­Dial String on page 10.

(Default = none, Parameters = 24 digits; 0-9, *, #)

This setting is used for programming the central station receiver phone number. Phone num­bers can be 1 to 24 digits long, including pauses or * and # characters.

 To enter pauses, press the silent key. A pause is displayed as P.

 To enter *, press and hold the 7 key until * appears. A star (*) is displayed as *.

 To enter #, press and hold the 9 key until + appears. A pound (#) is displayed as +.

 To clear phone number, press Quick Exit.

¾

To program Number 1 or 2:

 Enter 1-24 digit number and press #.

¾

To delete Number 1 or 2:

 Press # twice. Once to delete the code and again to accept the command.

FMT - CID (3rd Tier) (PHONES—PHONE 1 & PHONE 2—)

(Default = CID)

This setting determines whether the system uses the SIA (Off) or CID (On) reporting format
for central station communication.

To select reporting format under phone 1 or 2:

¾
 Press # to select on or off.

HIGH LVL (3rd Tier) (PHONES—PHONE 1 & PHONE 2—)

(Default = Phone 1: on, Phone 2: off, UL Installations = On)

When High Level Reporting is on, the following conditions report to the central station:

• Fire, Police, Emergency, and Duress alarms

• Phone Test

• Receiver Trouble

• Tamper Alarm Conditions, including Zone Tampers and System Tamper

• Cancel Report

•Exit Error

• RF Interference

• Recent Closing

¾

To turn High Level reports on or off under Phone 1/2:

 Press # to turn it on or off.

8

Installer Programming Menus

LOW LVL (3rd Tier) (PHONES—PHONE1 & PHONE 2—)

(Default = Phone 1: on, Phone 2: off, UL installations = On)

When this setting is on, the following non-alarm conditions report to the central station:

• AC Failure

• Forced Arming

• Entering or Exiting Sensor Test Mode

• Hardwire Zone Trouble

• RF Supervisory

• RF Low Battery

• Low Panel Battery

• Phone Test

¾

To turn Low Level reports on or off under Phone 1/2:

 Press # to turn it on or off.

OPENINGS (3rd Tier) (PHONES—PHONE 1 & PHONE 2—)

(Default = Off)

This setting determines whether an opening report is sent to the central station. When turned
on, the panel sends an opening report when the system is disarmed.

To turn Openings reports on or off under Phone 1 or 2:

¾
 Press # to turn it on or off.

CLOSINGS (3rd Tier) (PHONES—PHONE 1 & PHONE 2—)

(Default = Off)

This setting determines whether a closing report is sent to the central station. When turned on,
the panel sends a closing report when the system is armed.

To turn Closings reports on or off under Phone 1 or 2:

¾
 Press # to turn it on or off.

BACKUP (3rd Tier) (PHONES—PHONE 2—)

(Default = On)

This setting determines whether the DTIM uses phone number 2 for reporting if three initial
attempts on phone number 1 are unsuccessful. PHONE 1 is backed up by PHONE 2. The DTIM
makes up to 16 attempts (8 per phone number), alternating between the two programmed
phone numbers.

For example, if Backup is on and three failed reporting attempts occur using
displays PHONE 1 FAIL), the DTIM switches to PHONE 2 for three more reporting attempts. If
these attempts fail, (panel displays PHONE 2 FAIL), the DTIM switches back to PHONE 1 for five
more reporting attempts and, if necessary, switches back to

PHONE 2 for five final attempts. If

these final attempts fail, the panel will display PHONE FAILURE.

¾ To turn Backup on or off:
 Press # to turn it on or off.

PHONE 1, (panel

Installer Programming Menus 9

DIAL DLY (2nd Tier) (PHONES—)

Note

Fire alarm reports to the cen­tral station cannot be aborted.

Note

The pre-dial string is not accessi­ble if a Dealer Code is pro­grammed and the Installer Code
is used to enter installer pro­gramming mode. To access the
pre-dial string option when a
Dealer Code is programmed, you
must enter installer programming
mode using the Dealer Code.

(Default = 30 seconds, Parameters = 15-120 seconds)

Alarm reports from sensors in groups 00–04, 06, 08-10, and 13-20 can be aborted. To abort the
dialing attempt, the user must disarm the system within the Dial Delay time setting. Cancel and
restoral reports from these sensor groups are aborted at the same time. The following reports
can also be aborted.

• System Tamper Alarm/Cancel

• Touchpad Police and Emergency Panic/Cancel

• Forced Arming

• Recent Closing

¾

To set the Dial Delay:

 Enter the desired amount of time (15-120 seconds) and then press #.

PRE-DIAL STRING (2nd Tier) (PHONES—)

(Default = none, Parameters = 8 digits; 0-9, *, #, pause)

This feature lets you set up a dialing prefix to disable the call waiting feature before the panel
makes its first dialing attempt to any programmed central monitoring station or downloader
phone number. The prefix can be up to eight digits. Contact your local phone company for call
waiting disable numbers and characters. See Number 1 and 2 (3rd Tier) on page 8 for informa­tion on how to program *, #, and pause characters.

¾

To set the Pre-Dial String:

 Enter the desired numbers and then press #.

¾

To delete Pre-Dial String:

 Press # twice. Once to delete the code and again to accept the command.

Note

See Table B7, in Appendix B
for more information on sen­sor groups.

The Carbon Monoxide
Detector must be changed
to sensor group 34 to ensure
proper supervision.

DTMF DIAL (2nd Tier) (PHONES—)

(Default = On)

This setting determines whether the panel uses DTMF tones (On) or pulse (Off) for dialing pro­grammed phone numbers.

¾

To turn DTMF dialing on or off:

 Press # to turn it on or off.

Devices (1st Tier)

Devices include a HW sensor, RF sensors, RF touchpads, and other RF devices such as the
DTIM. The following 2nd tier menus allow you to set up devices:

• ADD

• DELETE

•REVIEW

• TEXT

Table 2: Sensor Group Assigned to Device

Device Sensor Group

Keyfob or RF Touchpad 1

Portable Panic 1

HW Input 10

DWS 10

Carbon Monoxide Detector
(See Note)

PIR 17

10 (See Note)

10

Installer Programming Menus

Note

When installing Crystal sen­sors and encrypted keychain
touchpads, use the installa­tion instructions included
with the sensor.

Table 2: Sensor Group Assigned to Device

Device Sensor Group

Sound 17

Glassguard 17

Smoke 26

Rate of Rise 26

DTIM 39

Table 3: Device Programming

Device To Program

Door/Window Sensor (SAW) Press button on top of sensor (cover removed).

Motion Sensor Press and release the button on back of sensor (mounting

plate removed).

Keychain Touchpad (non encrypted) Press lock & unlock buttons until LED blinks.

Keychain Touchpad (encrypted) See Note.

Crystal Sensors See Note.

DTIM 3-2-1 sequence (page 6).

Hardwire Sensor For normally closed - separate sensor from magnet.

For normally opened - close sensor then reopen.

Carbon Monoxide Alarm Plug in the module and within 30 seconds, press and hold

the TEST/RESET button until you hear 6 beeps.

Note

To override the preassigned
sensor number, use the arrow
keys to skip to the desired sen­sor number.

Note

Deleting zones/sensors does
not delete text associated with
the deleted zone/sensor num­ber.

ADD (2nd Tier) (DEVICES—)

(Default = None)

When adding devices, the panel will automatically assign the device to a sensor group based on
the type of device. Table 2 outlines the sensor group assigned to each device.

To add a device:

¾

1. Press #. The display shows ZONE {01- 20} - TRIP.

2. Trip the sensor (see Table 3). The panel beeps twice to indicate the sensor was successfully
learned into the panel.

3. Repeat step 2 until all desired zones are added.

DELETE (2nd Tier) (DEVICES—)

(Default = None)

The following procedure describes how to remove hardwire and wireless sensors from panel
memory.

To delete a device:

¾

1. To select a different zone press to scroll through the learned zones. Press # to delete the
displayed zone. The display shows the next sensor.

2. Repeat step 1 until all desired zones are deleted.

Installer Programming Menus 11

REVIEW (2nd Tier) (DEVICES—)

Important !

Review devices allows the
installer to change the group
assigned to devices. The panel
accepts the group numbers
defined in Table B1 in Appen­dix B.

Note

The text for the Zone in which
the DTIM is learned into is
automatically set to Phone
Module when it is enrolled.

(Default = None)

This allows you to view the zone number and the group for each learned zone or sensor. For
example, the display shows:

ZONE 01 GRP 10

where:

ZONE 01 = zone/sensor number,
GRP 10 = sensor group 10.

To review a device:

¾

1. To select a different zone press to scroll through the learned zones. The display shows
the current setting.

2. Enter the desired group number to modify then press #. The display shows the new setting.

TEXT (2nd Tier) (DEVICES—)

(Default = None)

The panel allows sensor text to be associated with each device. The sensor text consists of a
prefix field, base field, and suffix field. Table 4 on page 12 shows the words available for each
field. The default text for zones 2-3 are:

• Zone 2 - Front Door

• Zone 3 - Back Door

¾

To add text:

1. To select the zone you want to add text to press , till you get to the correct zone then press
#. Base is the first to be displayed.

2. Press # then to scroll through the base words, press # to select the word you want.

3. Press to change to the prefix words. Press # then to scroll through the prefix words.
Press # to select the word you want.

Note

Some combinations of sen­sor text selections are too
long for the display.

4. Press to change to the suffix words. Press # then to scroll through the suffix words.
Press # to select the word you want.

5. Press * to review what has been selected, then press to go to the next zone to change.

6. Repeat steps 2 through 5 to change all zones.

Table 4: Sensor Text

Prefix

Field

None None None Kitchen 4

North Keychain Door Office 5

NE Touchpad Window Den 6

East Front Remote Special Chime 7

SE Back Smoke Basement 8

South Garage Emergency Upstairs 9

SW Bedroom Motion Downstairs

West Guest Room Fire Hallway

NW Childs Room Freeze Medicine Cabinet

Base Field Suffix Field

Utility Room CO Closet

Living Room 0 Attic

Dining Room 1 System Panic

Bathroom 2 Phone Module

Laundry Room 3

Prefix

Field

Base Field Suffix Field

12

Installer Programming Menus

Downloader (1st Tier)

The DOWNLOADER menu lets you set up the Allegro panel for use with ToolBox downloader
software. The DOWNLOADER menu contains the following 2nd tier menus:

• NUMBER

• DL CODE

NUMBER (2nd Tier) (DOWNLOADER—)

(Default = none, Parameters = 24 digits; 0-9, *, #, pause)

Use this setting to enter the phone number of an off-site computer that can be used to program
the panel through the phone line. Phone numbers can be 1 to 24 digits long, including pauses or
* and # characters (see “Number 1 and 2 (3rd Tier)” on page 8).

Note

The phone numbers are not accessible if a Dealer Code is programmed and the Installer Code is
used to enter installer programming mode. To access these numbers when a Dealer Code is pro­grammed, you must enter installer programming mode using the Dealer Code.
For this feature to work, the DTIM must be connected to a phone line with a Downloader phone num­ber, and with a Downloader code.
Call-waiting services should be disabled to prevent interrupting panel communication to the down­loader. To program a dialing prefix that disables call-waiting, see the Pre-dial String setting page 10.

¾ To program a Downloader Number:
 Enter 1-24 digit number and then press #.

To delete a Downloader Number

¾
 Press # twice. Once to delete the number and again to accept the command.

Note

The Downloader Code cannot
be deleted from panel memory.
To change the Downloader
Code to its default setting,
enter 12345 when program­ming the Downloader code.

DL CODE (2nd Tier) (DOWNLOADER—)

(Default = 12345, Parameters = 5 digits; 0-9)

The 5-digit downloader code is used in conjunction with downloader programming. The down­loader operator must have the panel account number, dealer code, and downloader code in
order to perform any programming.

¾

To program a Downloader Code:

 Enter 5-digit code and then press #.

Codes (1st Tier)

The CODES menu lets you define codes for the Allegro system. The CODES menu contains the
following 2nd tier menus, or codes:

• INSTALL CODE

• DEALER CODE

• DURESS CODE

• MANAGER

• MAINTENANCE CODE

INSTALL CODE (2nd Tier) (CODES—)

(Default = 4321, Parameters = 4 digits; 0-9)

The 4-digit installer code is used for entering program mode and changing system settings. If a
dealer code is programmed, all settings except phone numbers, pre-dial string, and downloader
number and dealer code can be changed.

To change an Installer Code:

¾
 Enter 4-digit code and then press #.

Installer Programming Menus 13

DEALER CODE (2nd Tier) (CODES—)

Note

When memory is cleared the
dealer code will not be deleted
from panel memory.

If a dealer code has already
been programmed into the sys­tem, use that code to change
the dealer code.

(Default = none, Parameters = 4 digits; 0-9)

The 4-digit dealer code is used to prevent unauthorized persons from changing the pro­grammed central station phone numbers. When this feature is enabled, central station phone
numbers, pre-dial string, and downloader phone number cannot be changed (unless you enter
the program mode by using the dealer code). All other system settings are still accessible by
entering program mode with the installer code.

To program a Dealer Code:

¾
 Enter 4-digit code and then press #.

To delete a Dealer Code:

¾
 Press # twice. Once to delete the code and again to accept the command.

DURESS CODE (2nd Tier) (CODES—)

(Defaults = none, Parameters = 4 digits; 0-9)

The duress code is a unique 4-digit access code that allows users to operate the system and, at
the same time, instructs the panel to send a silent alarm report to the central station.

To program a Duress Code:

¾
 Enter 4-digit code and then press #.

To delete a Duress Code:

¾
 Press # twice. Once to delete the code and again to accept the command.

MANAGER (2nd Tier) (CODES—)

(Default = none, Parameters = 4 digits; 0 to 9)

The manager code functions the same as the primary code within the user programming menu,
and can arm or disarm the system.

¾

To program Manager Code:

 Enter 4-digit code and then press #.

To delete the Manager Code:

¾
 Press # twice. Once to delete the code and again to accept the command.

MAINTENANCE CODE (2nd Tier) (CODES—)

(Default = none, Parameters = 4 digits, 0 to 9)

The maintenance code is to be used in conjunction with the apartment manager keychain
touchpad. When a maintenance person needs access to a site protected by an Allegro, he can
press disarm on the apartment manager keychain touchpad, enter the premises, then disarm
using the maintenance code at the panel.

¾

To program the Maintenance Code:

 Press #, enter the desired code and then press #.

¾

To delete the Maintenance Code:

 Press # twice. Once to delete the code and again to accept the command.

Timers (1st Tier)

The TIMERS menu lets you set up the following 2nd tier timers for the Allegro system:

• ENTRY DLY

• EXIT DLY

• AUTO PHONE TEST

• QUIET TIME

• QUIET HOUR

• REARM TIMER

14

Installer Programming Menus

ENTRY DLY (2nd Tier) (TIMERS—)

(Default = 30 seconds, Parameters = 30-240 seconds, UL installations = 45 seconds)

Entry Delay determines how much time the user has to disarm the system after entering the
armed premises through a “designated delay door,” (grp 10) without causing an alarm.

To set the Entry Delay:

¾
 Press #, enter desired time and then press #.

EXIT DLY (2nd Tier) (TIMERS—)

(Default = 60 seconds, Parameters = 45-254 seconds, UL installations = 60 seconds)

Exit Delay determines how much time the user has after arming the system to leave the pre­mises through a “designated delay door,” (group 10 or 19) without causing an alarm.

To set the Exit Delay:

¾
 Press #, enter desired time and then press #.

AUTO PHONE TEST (2nd Tier) (TIMERS—)

(Default = 0 days, Parameters = 0-255 days)

Auto Phone Test determines how often the panel conducts the automatic phone test. The sys­tem can be set to perform an automatic phone test anywhere from every day to every 255 days.
Set this option to 0 to turn off.

To set the Auto Phone Test:

¾
 Press #, enter desired number of days and then press #.

QUIET TIME (2nd Tier) (TIMERS—)

Important !

Fire related trouble beeps are
not affected by Quiet Time.

(Default = On, UL installations = Off)

Quiet Time determines whether quiet hour is enabled or disabled. If enabled, proceed to Quiet
Hour to set the quiet time desired.

To set the Quiet Time:

¾
 Press # to turn on or off.

QUIET HOUR (2nd Tier) (TIMERS—)

(Default = 22, Parameters = 0-23)

Quiet Hour determines the start time of a 10 hour window during which trouble beeps are sup­pressed. For example, if quiet hour is set to 22 (10 p.m.) then non-fire related trouble beeps will
not start between 10 p.m. and 8 a.m.

¾

To set the Quiet Hour:

 Enter desired time (00-23) and then press #.

REARM TIMER(2nd Tier) (TIMERS—)

(Default = 0, Parameters = 0-12 hours)

Rearm timer determines how long the system will remain disarmed before it rearms to the pre­vious level if disarmed with the Apartment Manager Keychain Touchpad. See the Apartment
Manager Keychain Touchpad Instructions for more information its use.

¾

To set the Rearm Timer:

 Press #, enter desired number of hours and then press #.

Installer Programming Menus 15

Options (1st Tier)

The OPTIONS menu allows you to program the following 2nd tier security options:

•KTP ARM

• POLICE PANIC

• EMERGENCY PANIC

• FIRE PANIC

• RCVR TROUBLE

• PANEL TAMPER

•EXIT EXT

• SWINGER SHUTDOWN

• QUICK ARM

• QUICK EXIT

• AUTO STAY ARM

• SUPV TIME

• ALARM VERIFY

• DEMO KIT

KTP ARM (2nd Tier) (OPTIONS—)

(Default = off)

When Keychain Touchpad Arm is on, pressing the lock button on keychain touchpads arms the
system directly to Level 3 with NO DELAY.

When this setting is off, each key-press increments the arming level without NO DELAY.

To turn keychain touchpad arm on or off:

¾
 Press # to turn on or off.

POLICE PANIC (2nd Tier) (OPTIONS—)

(Default = on)

This setting determines whether panel keypad police panic buttons are enabled (on) or disabled
(off). If enabled, an immediate Police alarm will occur after the police panic buttons are
pressed for two seconds and the panel displays the alarm as a police panic. If the DTIM is
installed with the system;

• An alarm report will be issued.

• If the dialer delay option is on, the report will be delayed or can be aborted.

¾

To turn the police panic on or off:

 Press # to turn on or off.

EMERGENCY PANIC (2nd Tier) (OPTIONS—)

(Default = off)

This setting determines whether panel keypad emergency panic buttons are enabled (on) or dis­abled (off). If enabled, an immediate alarm will occur after the emergency panic buttons are
pressed for two seconds and the panel displays the alarm as an emergency panic. If the DTIM
is installed with the system;

• An alarm report will be issued.

• If the dialer delay option is on, the report will be delayed or can be aborted.

¾

To turn the emergency panic on or off:

 Press # to turn on or off.

16

Installer Programming Menus

FIRE PANIC (2nd Tier) (OPTIONS—)

Note

The fire panic alarm report
cannot be aborted or can­celled.

(Default = on)

This setting determines whether panel keypad fire panic buttons are enabled (on) or disabled
(off). If enabled, an immediate Fire alarm will occur after the fire panic buttons are pressed for
two seconds and the panel displays the alarm as a fire panic. If the DTIM is installed with the
system, an immediate alarm report will be issued.

To turn the fire panic on or off:

¾
 Press # to turn on or off.

RCVR TROUBLE (2nd Tier) (OPTIONS—)

(Default = off, UL installations = on)

When Receiver Trouble is on, the panel reports a receiver failure under the following condi­tions:

• A wireless sensor signal has not been received for two hours or

• The receiver is being jammed with a constant signal.

¾

To turn receiver trouble reports on or off:

 Press # to turn on or off.

PANEL TAMPER (2nd Tier) (OPTIONS—)

(Default = on)

Panel Tamper determines how the panel handles possible tamper situations. When this feature
is on, the panel reports a panel tamper if the panel back cover or DTIM cover is opened while
the panel is armed. A police alarm will sound and
be displayed. If this feature is off or the system is disarmed the panel will display a status mes­sage only.

PANEL TAMPER or PHONE MODULE TAMPER will

To turn the panel tamper on or off:

¾
 Press # to turn on or off.

EXIT EXT (2nd Tier) (OPTIONS—)

(Default = on, UL installations = off)

When Exit Extension is on, the panel restarts the exit delay timer if the user re-enters the pre­mises through a standard delay door before the standard exit delay time expires.

This helps prevent exit faults and false alarms by allowing users to re-enter the premises for a
forgotten item.

When this feature is off, the exit delay timer does not restart if the user re-enters the premises,
forcing the user to disarm the system to avoid setting off an accidental alarm.

¾

To turn exit extension on or off:

 Press # to turn on or off.

SWINGER SHUTDOWN (2nd Tier) (OPTIONS—)

(Default = 1, Parameters = 1-2)

This setting determines the maximum number of times a sensor or zone can go into alarm (dur­ing a single arming period) before the panel automatically bypasses that sensor or zone. This
feature applies to all sensors groups except the fire (26), DTIM (29), and special chime (25)
groups.

When set to 1, the panel automatically bypasses a sensor or zone after it causes an alarm. When
set to 2, the panel waits until a sensor or zone has caused a second alarm (during the same arm­ing period) before bypassing it.

Changing the arming level also clears all bypassed sensors and zones and resets the Swinger
Limit count on all sensors and zones.

¾

To set the swinger shutdown:

 Press #, enter desired number and then press #.

Installer Programming Menus 17

QUICK ARM (2nd Tier) (OPTIONS—)

(Default = off)

Quick Arm allows system arming without using an access code. When Quick Arm is on, the
system arming level can be increased without entering an access code.

A valid access code is still required to disarm the system.

To turn quick arm on or off:

¾
 Press # to turn on or off.

QUICK EXIT (2nd Tier) (OPTIONS—)

(Default = on, UL installations = off)

This setting determines whether or not users can open and close a standard entry/exit door
without causing an alarm (while the system is armed).

When Quick Exit is on and the system is armed, pressing Quick Exit starts a 2 minute timer.
During the two minutes exit or entry is allowed through a standard entry/exit door (sensor
group 10). You may open and close the entry/exit door as many times as necessary within the
two minutes.

When this feature is turned off, the system must be disarmed if a protected door is opened.

¾

To turn Quick Exit on or off:

 Press # to turn on or off.

AUTO STAY ARM (2nd Tier) (OPTIONS—)

Note

Arming the system to “Level 3
with No Delay” or arming to
Level 3 from a keychain touch­pad or hand held touchpad
overrides the Auto Stay Arming
feature.

Note

The panel clock must be set
with the correct time for accu­rate supervisory time reporting.
See “Time (1st Tier)” on
page 23.

Note

The first trip of a sensor will be
a local alarm (doesn’t call in),
the second trip must be a dif­ferent sensor within 4 minutes
of the first trip.

(Default = on)

This setting determines whether or not the system automatically arms only doors and windows
if the user arms the system without exiting the premises. This can help prevent accidental
alarms by deactivating interior motion sensors during occupied arming periods.

When this feature is on and the system is armed, the display counts down the exit delay time. If
the exit delay time expires with no group 10 sensor activation, the system automatically arms
to Level 2, doors and windows.

¾

To turn Auto Stay Arm on or off:

 Press # to turn on or off.

SUPV TIME (2nd Tier) (OPTIONS—)

(Default = from 1:00 AM to 3:59 AM, Parameters = 12:00 AM - 11:59 PM)

Supervisory Time determines what time of day the panel sends supervisory, low battery, and
auto phone test reports to the central station.

To set the Supervisory Time:

¾
 Press #, enter desire time, use scroll keys to select am or pm, and then press #.

ALARM VERIFY (2nd Tier) (OPTIONS—)

(Default = off, UL Listed installations = set to off)

This setting determines whether the panel reports to the central monitoring station after a single
sensor or zone trip (off) or waits for a second trip before reporting (on).

This setting affects sensors/zones in groups 10 through 20. If Alarm Verify is set to on, group
18 responds the same as group 17.

To turn Alarm Verify on or off:

¾
 Press # to turn on or off.

18

Installer Programming Menus

DEMO KIT (2nd Tier) (OPTIONS—)

(Default = off)

This setting determines whether the panel is used for a standard installation (Off) or as a demo
kit (On). The demo kit (80-702) will include:

• Allegro panel

•SAW D/W

• 2 button key fob

• PIR plastic (motion sensor)

• DTIM plastic

• 9V alkaline battery with battery strap

• Soft-sided case

• Demo kit Instructions

The following contains the modifications to Allegro Software that embody the Demo Kit Soft­ware. All features work exactly as on the production version except those listed here.

¾

To put the panel into demo kit mode:

1. Press # to turn Demo Kit on.

2. Clear the panel memory (see “Clear Memory (1st Tier)” on page 21)

The power-up defaults are the same as the production version except the following:

Sensor Text

• ZONE 1 = KEYCHAIN REMOTE

• ZONE 2 = FRONT DOOR

Options

• Demo kit = On

• CPU low battery = Off

• Quick arming = On

• Panel panics = On

• Entry delays = 8 seconds

• Exit delays = 8 seconds

• Siren time-out = 1 minute

• Trouble beeps = Off

• Panel tamper = Off

All program items can be changed by the operator but will return to defaults upon a memory
clear execution.

Behavioral Differences

A transformer is not required for the Demo Kit. AC power tests will never be performed and
AC power failure will never be shown.

• The prompt for setting time after a power cycle will never be shown.

Reports (1st Tier)

The REPORTS menu allows you to set up the Allegro panel to perform the following central sta­tion reports:

•AC FAIL

• LOW CPU BATTERY

• PHONE TEST

Installer Programming Menus 19

AC FAIL (2nd Tier) (REPORTS—)

(Default = off, UL installations = on)

When AC Failure is on, the panel reports to the central station 15 minutes after AC power to
the panel is lost.

To turn AC failure reports on or off:

¾
 Press # to turn on or off.

LOW CPU BATTERY (2nd Tier) (REPORTS—)

Note

Panel will not call in a low CPU
battery within the first 24 hours
of being powered up.

(Default = on, UL installations = on)

When this setting is on, the panel reports a low panel battery to the central station.

To turn low CPU battery reports on or off:

¾
 Press # to turn on or off.

PHONE TEST (2nd Tier) (REPORTS—)

(Default = on)

This setting determines if the user can, at any time when disarmed, test the communication
between the panel and the central station. If a DTIM is installed with the system:

• The panel sends a packet to the DTIM informing it to send a phone test report to the central
station. The report will be sent out immediately.

• The DTIM will send a successful or failed phone test message to the panel.

• The panel will display

• The panel will display

PHONE TEST FAILURE, if the phone test is unsuccessful.

TEST PASS, if the phone test is successful.

• If a central station phone number is not programmed the panel will not display the option to
do a phone test.

• If a DTIM is not enrolled the panel will not display the option to do a phone test.

• High or Low level reporting must be on.

¾

To turn the phone test setting on or off:

 Press # to turn on or off.

Siren (lst Tier)

20

The SIREN menu allows you to set up the following siren options:

• SIREN TIME OUT

• TROUBLE BEEPS

• ALARM VOLUME

SIREN TIME OUT (2nd Tier) (SIRENS—)

(Default = 4 minutes, Parameters = 1-30, UL installations = 4 minutes)

Siren Time-out determines how long sirens sound if no one is present to disarm the system.

To set Siren Time Out:

¾
 Press #, enter the desired time and then press #.

TROUBLE BEEPS (2nd Tier) (SIRENS—)

(Default = on, UL installations = on)

When this setting is on, the panel will beep to alert users of system trouble.

To turn Trouble Beeps on or off:

¾
 Press # to turn on or off.

Installer Programming Menus

ALARM VOLUME (2nd Tier) (SIRENS—)

(Default = 6, Parameters = 0 to 6, UL installations = 6)

This setting allows you to adjust the panel’s siren volume. The volume can be set from 0 to 6,
with 0 being the lowest volume.

To set the Alarm Volume:

¾
 Press #, enter the desired volume level and then press #.

Clear Memory (1st Tier)

It is strongly recommended that you clear memory on all newly installed panels before program­ming.

Clear memory deletes all existing programming information and then resets the panel settings to
their default settings. The dealer code is not erased when panel memory is cleared.

To clear panel memory:

¾

1. Press 8, and enter the dealer or installer code. The display shows ACCOUNT.

2. Press twice. The display shows

3. Press #.

4. Enter the dealer or installer code to clear memory.

EXIT - DL; CLEAR MEMORY.

EXIT DL (1st Tier)

If Exit is selected, the panel returns to active mode. If the installer/dealer or primary code is
entered, a downloader session will begin.

After all installer programming is completed, use the following procedure to exit programming
mode.

User
Programing
Menu Items

To exit programming mode:

¾

•Press * until EXIT - DL is displayed and then press #. The current time will be displayed.

To begin a downloader session:

¾

• Press * until EXIT - DL is displayed and then enter installer, dealer or primary code to start a
Downloader session.

This section guides you through the user programing menu items.

There are two tiers of user programming menus. Tier 1 menus are accessible immediately after
entering the program mode.

Pressing
See “Panel Keypad Button Programming Functions” on page 5 for more information on navigat­ing through programming menus.

advances forward through the menus. Pressing moves through the menus in reverse.

Entering User Programming Mode

You can enter user programming mode using the primary access code. The default primary
access code is 1234.

¾

To enter user programming mode:

 With the system disarmed, press 8 + code. This will take you to CODES, the first menu item in

Tier 1.

User Programing Menu Items 21

Codes (1st Tier)

The CODES menu lets you define security codes for the Allegro system. The CODES menu con­tains the following 2nd tier menus, or codes:

• MANAGER

• MAINTENANCE

•PRIMARY

•USER, 2, 3, 4

MANAGER (2nd Tier) (CODES—)

Note

This code will only be dis­played in user programming if
the manager code was used to
enter user program mode.

Note

This code will only be dis­played in user programming if
the manager code was used to
enter user program mode.

(Default = none, Parameters = 4 digits, 0 to 9)

The manager code functions the same as the primary code within the user programming menu,
and can arm or disarm the system.

To program/change Manager Code:

¾

1. Enter the manager code. The display shows CODES.

2. Press #. The display shows

MANAGER.

3. Press # to display the current code (if any).

4. Press #, enter the desired code and then press #.

¾

To delete Manager Code

 Press # twice. Once to delete the code and again to accept the command.

MAINTANANCE CODE (2nd Tier) (CODES—)

(Default = none, Parameters = 4 digits, 0 to 9)

The maintenance code is to be used in conjunction with the apartment manager keychain
touchpad. When a maintenance person needs access to a site protected by an Allegro, he can
press disarm on the apartment manager keychain touchpad, enter the premises, then enter the
maintenance code at the panel to disarm the system.

¾

To set the Maintenance Code:

 Press #, enter the desired code and then press #.

¾

To delete Maintenance Code

 Press # twice. Once to delete the code and again to accept the command.

22

PRIMARY (2nd Tier) (CODES—)

(Default = 1234, Parameters = 4 digits, 0 to 9)

The primary code performs all system operations and user programming.

To set the Primary Code:

¾

1. Press # to display the current code.

2. Press #, enter the desired code and then press #.

USER 2, 3, 4 (2nd Tier) (CODES—)

(Default = none, Parameters = 4 digits, 0 to 9)

User Codes performs arming and disarming functions. The user codes cannot directly bypass
sensors or program the primary code. The system allows up to 3 user codes (user 2 - 4).

To program/change User 2, 3, 4 Code:

¾

1. Press # to display the current user code (if any).

2. Press #, enter the desired user code and then press #.

¾

To delete User 2, 3, 4 Code

 Press # twice. Once to delete the code and again to accept the command.

User Programing Menu Items

TIME (1st Tier) (TIME—)

(Default = 12:00 am, Parameters = 12:00 am to 11:59 pm)

This setting lets you adjust the panel’s clock to the correct time. The panel uses a
12-hour clock.

To set the time:

¾

1. Press # to display the time.

2. Enter the current time using numbered keys.

3. Use the arrow keys to select AM or PM.

4. Press #.

SENSOR TEST (1st Tier) (SENSOR TEST—)

Note

While the Sensor Test is a
valuable installation and ser­vice tool, it only tests sensor
operation for the current condi­tions. You should perform a
sensor test after any change in
environment, equipment, or
programming.

Note

The DTIM and phone number
must be programmed before
the panel will display the
Phone Test option.

This setting lets you perform a manual sensor test to check that all the sensors are working
properly.

• A DTIM and panel battery test are performed at the start of the sensor test. The panel will
display PHONE MODULE and beep once for every received transmission.

• The panel will beep indicating the number of transmissions received, (see Table 6: “Sensor
“Tripping” Instructions,” on page 26), and displays

<SENSOR NAME> + OK to indicate the sen-

sor has been tested. For the first 10 to 20 seconds of test, the volume is set to a lower level.

• Panel will automatically leave sensor test after 15 minutes. Warning beeps will sound the
last minute.

• The panel will display

¾

To run a sensor test:

TEST DONE when all sensors have been tested.

1. Press # to display the sensor test (TEST; ZONE XX). The display then scrolls through the

untested zones, and beeps indicating the number of sensor packets received.

2. See “Testing Sensors/Zones” on page 26 for complete sensor testing information.

3. To trip a sensor, follow the instructions in Table 6.

4. To restart the list, press 1. This will also restart the 15 minute timer.

PHONE TEST (1st Tier) (PHONE TEST—)

This setting lets you perform a manual phone test to check the phone communication between
the panel and the central monitoring station.

To perform a phone test:

¾
 Press # to initiate a phone test. The panel will indicate if the test was successful or not.

VOLUME (1st Tier) (VOLUME—)

(Default = 0, Parameters = 0-5)

This setting allows the user to adjust the panel’s status, auxiliary alarm, and arming level beep
volume. The volume can be set from 0 to 5, with 0 being the lowest volume.

To set the Volume:

¾

1. Press # to display the current volume.

2. Press #, enter the desired volume level and then press #.

User Programing Menu Items 23

Version (1st tier)

The VERSION menu allows you to check the software version of the panel and phone module
(DTIM) by using the following 2nd tier menus.

PANEL (2nd Tier) (VERSION—)

This setting allows the user to display the panel software and hardware version installed.

To display the Panel version:

¾
 Press # to display the current panel software and hardware version.

PHONE MODULE (2nd Tier) (VERSION—)

This setting allows the user to display the DTIM software and hardware version installed.

To display the Phone Module version:

¾
 Press # to display the current phone module software and hardware version.

Exiting User Programming Mode

After all user programming is completed, use the following procedure to exit programming
mode.

¾

To exit programming mode:

 Press * until EXIT is displayed and then press #. The current time will be displayed.

24

User Programing Menu Items

Downloader
Programming

Note

A Downloader Phone Num­ber and DL Code must be
programmed for remote
downloader programming to
work.

Downloader programming
has not been investigated by
UL.

The panel can be programmed remotely using ToolBox. Allegro has a 100 event buffer that can
only be viewed by ToolBox. Use the information you recorded in Appendix B to inform the
downloading operator of the programming requirements for this system.

ToolBox Downloader Programming

¾ To initiate a ToolBox download session:

1. Contact your downloader station and ask the operator to prepare to download to the panel.

2. Make sure the system is disarmed.

3. Go into installer program mode.

4. Press * to go to the

5. Enter the installer, dealer, or primary code.

6. When the downloader session completes, a panel programmed status message will be dis­played.

If the panel display does not flash
loader phone number. Also, make sure ToolBox is set up properly. Refer to “Appendix A: Trou­bleshooting” on page 28 if the problem persists.

¾

To initiate a ToolBox download session from off-site (10 ring method):

For off-site access where an answering machine does not exist, the user or ToolBox operator sim­ply calls the panel location once and listens for 10 rings. The panel should answer after the tenth
ring.

For off-site access where an answering machine exists, the user or ToolBox operator

¾

must perform the following steps (ring/hang/ring method):

1. Call the panel location.

2. Let the phone ring once, then hang up.

Wait at least 10 seconds but not more than 40, then call the panel location again. The panel
should answer on the first ring.

EXIT - DL display.

DOWNLOAD ON, call the downloader operator to verify the down-

Testing the
System

Note

UL Listed systems must be
tested weekly.

Check system status

Arms doors and windows

Arms doors and windows, no delay

Arms motions, doors, and windows

Arms motions, doors, and windows, no delay

Arms doors and windows

Arms motions, doors, and windows

You should test the system after installing, servicing, and after adding or removing devices from
the system (see “Testing Sensors/Zones” on page 26).

Refer to “Appendix A: Troubleshooting” on page 28 if correct test results are not achieved.

Basic System Commands

Table 5 describes the system’s basic panel keypad operating commands. For complete details on
system operation, including user programming, refer to the system’s owner’s manual.

Table 5: Basic Panel Operating Commands

How to... Command

S t a t u s

Press once

*

A r m

+ Code

A r m

+ Code +

A r m

(twice) + Code

A r m

(twice) + Code +

A r m

Press once if quick arm is on

A r m

Press twice if quick arm is on

N o D e l a y

4

N o D e l a y

4

Downloader Programming 25

Table 5: Basic Panel Operating Commands (Continued)

How to... Command

Arms system silently

S i l e n t

A r m

+ Code +

Turns chime feature on and off (only when system
is unarmed)

Identifies alarms in memory Press once

C h i m e

7

S t a t u s

Press once

*

Bypass

Disarm

B y p a s s

#

+ Primary Code

D i s a r m

+ Code

Quick Exit

Q u i c k E x i t

Press once, starts a 2 minute timer for use of one entry/
exit door.

Police Panic

Emergency Panic

Fire Panic

A r m

D i s a r m

S i l e n t

Press and hold both buttons until panel indicates

1

alarm.

N o D e l a y

Press and hold both buttons until panel indicates

4

alarm.

C h i m e

Press and hold both buttons until panel indicates

7

alarm.

Testing Sensors/Zones

We recommend that you test sensors/zones after all programming is completed and whenever a
sensor/zone-related problem occurs. See “SENSOR TEST (1st Tier)” on page 23 for complete
sensor test information.

If the system does not respond as described in Table 6, see “Appendix A: Troubleshooting” on
page 28.

Table 6: Sensor “Tripping” Instructions

Sensor Do This

DTIM Initiate a sensor test. 7-8

Door/Window Open the secured door or window 7-8

Carbon Monoxide Alarm Unplug the CO Alarm. Plug it back in, wait 10 seconds then press the

Glass Guard Tap the glass 3 or 4 inches from the sensor 7-8

Motion Sensor Avoid the Motion Sensor field of view for 5 minutes, then enter its view 7-8

Rate-of-Rise Heat Detector Rub your hands together until warm, then place one hand on the

Shock Tap the glass twice, away from the sensor. Wait at least 30 seconds

Smoke Press and hold the test button until the system sounds transmission

Panic Buttons Press and hold the appropriate panic button(s) for 3 seconds 7-8

KeyChain Touchpad Press and hold LOCK and UNLOCK simultaneously for 3 seconds 7-8

Remote Handheld Touchpad Press and hold the 2 EMERGENCY buttons simultaneously for 3 sec-

Hardwire Loops Open the secured door or window. 1

TEST/RESET button until the unit beeps 8 times

detector for 30 seconds

before testing again

beeps

onds

Number

of Beeps

7-8

7-8

7-8

7-8

7-8

26

Testing the System

If a Wireless Sensor Does Not Test

When possible, locate wireless sensors within 100 feet of the panel. While a transmitter may
have a range of 500 feet or more out in the open, the environment at the installation site can have
a significant effect on transmitter range. Refer to“Appendix A: Troubleshooting” on page 28 to
resolve the problem.

For wireless sensors that don’t respond, use an RF Sniffer (60-401) test tool to verify that the sen­sor is transmitting. Constant beeps from the RF Sniffer indicate a runaway (faulty) sensor.
Remove the sensor’s battery and replace the sensor.

Testing Phone Communication

Perform a phone test to check the phone communication between the panel and the central moni­toring station, See “PHONE TEST (1st Tier)” on page 23.

Testing Central Station Communication

After performing sensor and phone tests, check that the system is reporting alarms successfully
to the central station.

To test communication with the central station:

¾

1. To avoid the dispatch of emergency personnel, call the central station and tell the operator
that you will be testing the system!

2. Arm the system.

3. Test each of the panel keypad and wireless panic buttons and trip at least one sensor of each
type (fire, intrusion, etc.) to verify correct operation.

4. Call central station to verify all alarms were reported.

Testing the System 27

Appendix A: Troubleshooting

Feature Problem Action/Solution

Panel Power

Panel does not power up and does not display or respond.

1. Check that panel is plugged into an unswitched outlet.

2. Check the AC circuit breaker to be sure the circuit is live.

3. Check that the backup battery is installed correctly and the AC power transformer is plugged in.

4. Check for proper panel and transformer wiring.

5. Measure the incoming AC voltage at panel terminals 1 and 2. It should read between 8.0 and

12.0 VAC.

No incoming AC voltage at panel terminals 1 and 2.

1. Unplug the AC power transformer and disconnect the wires from the transformer and the panel.

2. Check transformer to panel wire for short or open circuits.

3. Plug in the transformer and check for 8.0 - 12.0 VAC at the transformer unconnected terminals.
If zero (0) volts, replace the transformer. If transformer is good, call Tech Support.

Panel display indicates Low CPU Battery.

Note

During initial installation or when the AC power was out for an extended period of time, the battery may
not be fully charged yet. The battery may take up to 24 hours to charge.

1. Perform a battery test by entering and exiting sensor test.

2. Check that the backup battery is installed correctly and the AC power transformer is plugged in.

3. Measure the incoming AC voltage at the panel terminals 1 and 2. It should read between 8.0
and 12.0 VAC.

4. Remove the backup battery power by disconnecting the battery and replace the battery.

Note

If AC power is present, the battery voltage is only monitored during a backup battery test. The panel auto­matically runs a two minute backup battery test under the following conditions: (1) during user sensor test,
(2) once every 4 hours, (3) when the back cover is closed. In order for the panel to update the battery sta­tus, a backup battery test must be run. (4) Power up.

Note

With the AC power transformer plugged in, the panel automatically charges the battery. While the battery
is charging for the first time it is normal for the system to indicate Low CPU Battery. Charging the battery
can take a number of hours depending on the battery’s initial charge. Once the battery reaches 4.8 VDC
(full charge as measured while in battery test), the condition clears. If the trouble condition persists after
24 hours, replace the backup battery. A Low Battery report to the central station will not be made for the
first 24 hours after power up.

After pressing STATUS the panel flashes AC Fail, (panel continues to operate from backup battery).

1. Check the AC circuit breaker to be sure the circuit is live.

2. Check for proper panel and transformer wiring.

3. Check that the transformer is supplying AC to the panel.

4. Check that the transformer is plugged into a nonswitched outlet and secured with the provided
screw.

Be careful when securing the transformer to an outlet with a metal cover. Hold the cover
tightly in place. You could receive a serious shock if the metal outlet cover drops onto the
prongs of the plug while you are securing the transformer and cover to the outlet box.

!

Warning

Access Code

Customer cannot remember access code(s).

If the panel does not display anything, immediately unplug the transformer and discon­nect the backup battery.

28

Appendix A: Troubleshooting

Feature Problem Action/Solution

1. Check your records to see if you have the customer’s access code(s) on file.

2. Verify the access code(s) using the Downloader.

3. Use Apartment Manager code to enter user program mode and view the primary and user
codes.

4. Clear memory and reprogram the panel locally.

Access Code (Continued)

Installer cannot remember install code.

1. Check your records to see if you have the install code on file.

2. Verify the install code using the Downloader.

3. Use the Dealer Code to enter program mode and view the installer code.

Arming/Disarming

System protests and will not arm immediately.

1. Press STATUS for an indication of the problem.

2. Make sure all monitored perimeter doors and windows are closed.

3. Make sure all perimeter and interior sensors are closed.

Bypassing

Sensor to bypass is not listed.

1. Attempting to bypass a 24-hour sensor (a sensor that is active in all levels) that cannot be
bypassed.

2. Sensor is not active in the current arming level.

3. Sensor is not learned in.

Wireless Sensor/Touchpad Battery

System indicates Sensor/Touchpad low battery.

To avoid a false alarm, initiate a sensor test and then replace the indicated device battery. After
replacing the battery, perform another sensor test to test the sensor/touchpad.

Note

If the sensor/touchpad is not tested after battery replacement, the system continues to show a low battery
condition, since that was the last signal it received from the device. Testing the sensor/touchpad with new
batteries allows the panel to receive a signal with good battery information.

Central Station Reporting

Central station is not receiving reports.

1. Check that the premises phone line is working.

2. Perform a phone test.

3. Check for correct phone line wiring between the DTIM and RJ-31X Jack (see DTIM Installation

4. Verify that central station phone number is programmed into the panel. If necessary, reprogram

5. Verify that the correct phone format (SIA or CID) is being used.

6. Perform a sensor test to test panel and DTIM communication.

Hardwire Zone

System doesn’t go into alarm when zone is tripped.

1. Sensor is not active in current arming level. Verify sensor group and retest.

2. Zone is not learned into panel memory. Enter installer program mode. Go to Devices, then Add

3. Verify wiring.

System indicates trouble and open.

Instructions).

the phone number and retest.

and learn zone into memory.

Appendix A: Troubleshooting 29

Feature Problem Action/Solution

1. For a normally closed contact, verify the 2 k Ohm EOL resistor is installed and a short circuit
does not exist between ZCOM and ZONE.

2. For a normally open contact, verify the 2 k Ohm EOL resistor is installed and there is not an
opening between ZCOM and ZONE.

3. For a normally open contact that is open, the contact has not been enrolled correctly. Delete
and enroll it again.

System indicates zone is open.

1. Close the contact.

2. With the sensor closed the voltage between ZONE and ZCOM should be between 2.0 and 3.0
VDC. If this voltage is not measured, verify the 2 k Ohm EOL resistor is installed and verify wir­ing.

3. Verify the hardwire contact/sensor is operating properly.

Wireless Sensor Zone

Panel indicates sensor open condition.

• The sensor is open. Close the sensor to clear condition.

• The magnet may be too far from the reed switch or the sensor is not installed properly.

• If using external contact, the sensor may have been enrolled incorrectly. Delete and enroll the

sensor following instructions.

System doesn’t respond (in sensor test or when armed) when sensor is tripped.

1. Check that the wireless sensor battery is installed.

2. Check the sensor battery for low voltage. Replace batteries, if necessary.

3. Use an RF Sniffer (60-401) to verify that sensor is transmitting.

4. Constant beeps from the RF Sniffer indicate a runaway (faulty) sensor. Remove the sensor’s
battery and replace the sensor.

5. Sensor is not learned into panel memory. Enter installer program mode—Devices, Add, and
learn sensor into memory (maximum zones = 20).

6. Sensor may be out of range. Move sensor to another location.

Sensor reports trouble and open condition.

Panel indicates sensor trouble condition.

Panel indicates sensor trouble and alarm

Smoke sensor beeps once every minute.

Wireless Touchpad

System doesn’t respond to commands entered from wireless touchpad.

1. Sensor tamper switch is tripped—sensor cover is off, not latched securely, spring is missing, or
sensor is not mounted securely. Secure sensor mounting and/or cover, then trip sensor to clear
the condition.

2. Check the sensor battery for low voltage. Replace batteries, if necessary.

1. The sensor has reached its supervisory limit.Use an RF Sniffer (60-401) to verify that sensor is
transmitting. If sensor is not transmitting, check battery for low or no voltage and replace.

2. Change mounting position of sensor (from horizontal to vertical or vice versa) and test sensor
several times for consistency.

3. Sensor signal is not reaching panel/receiver because sensor is too far away or there is too
much interference. Remove sensor from mounted location and test from other locations. Mount
sensor in area where signal can reach panel/receiver.

Smoke detector is dirty or there is a small amount of smoke in the chamber.

Sensor batteries are getting low. Replace batteries.

Note

System Sensor smoke sensors do not transmit a low battery signal to the panel/receiver until battery volt­age drops to within a range of 7.0 to 7.8 VDC. The sensor sounds beeps to notify occupants that the sen­sor’s batteries need replacing, but the sensor does not transmit a low battery signal to the panel until the
next supervisory signal (69 minutes later).

30

Appendix A: Troubleshooting

Feature Problem Action/Solution

• Check for dead batteries.

• Perform a sensor test.

Touchpad reports trouble condition.

Check the touchpad battery for low voltage. Replace battery, if necessary.

DTIM

Panel displays TEL MOLDULE INITIALIZING

After panel power up, the panel and the DTIM need to synchronize their communication. This could
take approximately 5 minutes. To eliminate the 5 minute wait, remove and replace the DTIM cover.
The message should go away within 10 seconds.

• If the panel continues to display TEL MODULE INITIALIZING, continue with the procedure for
Telephone module failure.

Telephone Module Failure

The DTIM’s signals may not be reaching the panel

• Using an RF Sniffer, verify the DTIM is transmitting by removing the cover. The DTIM will trans­mit whenever its cover is removed/replaced.

If the DTIM is not transmitting

1. Check the DTIM battery for low or no voltage. Replace if necessary

2. Call technical support for assistance.

If the DTIM is transmitting

• Use an RF Sniffer to verify the panel is transmitting. Power down and then power up the panel.
Place an RF Sniffer next to the panel’s antenna (right side). You should hear beeps immediately
after applying power.

If the panel is not transmitting.

• Contact technical support for assistance.

If the DTIM and the panel are transmitting.
The DTIM’s signal may not be reaching the panel because it is too far away from the panel or there
is too much interference.

1. Remove the DTIM from its mounted location and test from other locations.

2. Mount the DTIM in an area where the signal can reach the panel. If easier, the panel can also

be moved.

3. To increase range, install the panel’s antenna in a wall.

4. Delete and enroll the DTIM to insure proper programming.

Panel displays PHONE MODULE LOW BATTERY.

1. Replace the DTIM’s battery.

2. Replace the DTIM’s cover.

3. Perform a phone test to clear the low battery condition. The DTIM performs a battery test when

calling out.

Panel displays TEL MODULE MEMORY FAIL

• Contact technical support for assistance.

Panel displays TELEPHONE MODULE TAMPER.

1. Verify the DTIM’s cover is on and latched securely. Install the cover securely to clear the condi-

tion.

2. Remove the cover and inspect the DTIM’s tamper switch. The switch should have a spring

installed. If the spring is missing the tamper switch will not function correctly.

3. Contact technical support for assistance if spring is missing.

Panel displays PHONE MODULE SERVICE REQUIRED.

Inconsistent communication between the panel and DTIM.

1. Remove the DTIM from its mounted location and test from other locations.

2. Mount the DTIM in an area where the signal can reach the panel. If easier, the panel can also

be moved. To increase range, install the panel’s antenna in the wall. To clear the condition,
cycle the panel power off and on.

Appendix A: Troubleshooting 31

Feature Problem Action/Solution

Panel displays TEL MODULE VERSION ERROR.

The DTIM’s software may not be compatible with the panel’s software.

1. Contact technical support for assistance.

Phone

Constant dial tone, preventing dial-out on premises phones.

One or more polarity-sensitive phones exist on-site.

Panel displays phone 1 fail, phone 2 fail, or phone failure.

1. Check DTIM wiring (see DTIM installation instructions).

2. There may be a problem with the central station.

Phone Test

Panel does not display option to perform a phone test.

• The central station phone number is not programmed in.

• DTIM has not been enrolled.

• Phone test option is off.

Alarm report is not called into central station.

1. Perform a phone test.

2. Check to make sure the phone test option is on.

3. Verify that high and/or low level reporting option is on.

4. Perform a sensor test to verify communication between the DTIM and panel. See “Phone Test
(2nd Tier)” on page 23

Downloader

Download/upload session fails on a pre-programmed panel.

Receiver

1. Verify Downloader Phone Number matches ToolBox setting.

2. Verify Downloader CODE matches ToolBox setting.

3. Verify Dealer CODE matches ToolBox setting.

4. Verify panel Account Number matches ToolBox setting.

Download/upload session fails on an unprogrammed panel.

1. Verify Downloader Phone Number matches ToolBox setting.

2. Verify Downloader CODE matches ToolBox setting.

3. Verify Dealer CODE matches ToolBox setting.

Panel displays RX JAM.

There may be a “runaway” transmitter - a transmitter that is constantly transmitting.

1. Use an RF Sniffer to identify the runaway transmitter. Place the RF Sniffer next to each RF sen­sor until you find the sensor that is transmitting.

2. Remove the battery from the sensor.

3. Replace the sensor.

Panel displays RX FAILURE.

The panel has not heard an RF signal for 4 hours.

1. Contact technical support for assistance.

32

Appendix A: Troubleshooting

Appendix B: Reference Tables

Table B7: Sensor Group Characteristics

No. Name Application Alarm Delay

00 Fixed Panic 24-hour audible fixed emergency buttons. Police Instant

01 Portable Panic 24-hour audible portable emergency buttons. Police Instant

02 Fixed Panic 24-hour silent fixed emergency buttons. Silent Instant

03 Portable Panic 24-hour silent portable emergency buttons. Silent Instant

04 Fixed Emer-

gency

06 Portable Emer-

gency

08 Special Intrusion Special belongings, such as gun cabinets and

09 Special Intrusion Special belongings, such as gun cabinets and

10 Entry/Exit Delay Entry and exit doors that require a standard delay

13 Instant Perime-

ter

14 Instant Interior Interior doors. Police Follower

24-hour emergency sensor, such as Pendant
Panic or holdup button.

24-hour portable emergency alert button. Emergency Instant

wall safes.

wall safes.

time.

Exterior doors and windows. Police Instant

Emergency Instant

Police Instant

Police Standard

Police Standard

Restoral

Supervisory

CS Report

√ √

√

√ √

√

√ √

√

√ √ √

√ √ √

√ √ √ √

√ √ √ √

√ √ √

Active
Levels

Chime

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

2, 3

2, 3

2, 3

15 Instant Interior Interior PIR motion sensors. * Police Follower

16 Instant Interior Interior doors. Police Follower

17 Instant Interior PIR motion sensors. * Police Follower

18 Instant Interior PIR motion sensors subject to false alarms. * † Police Follower

19 Delayed Interior Interior doors that initiate a delay before going

20 Delayed Interior PIR motion sensors that initiate a delay before

21 Local Instant

Interior

22 Local Delayed

Interior

23 Local Instant

Emergency

25 Local Special

Chime

26 Fire 24-hour fire, rate-of-rise heat, and smoke sen-

34 Gas Carbonmonoxide (CO) Gas Detectors ‡ Emergency Instant

into alarm. *

going into alarm. *

24-hour local alarm zone protecting anything that
opens and closes.

Same as group 21, plus activation initiates a
delay before going into alarm.

24-hour local alarm zone protecting anything that
opens and closes. ‡

Notify the user when a door is opened. Sounds
emit from a local annunciator. *

If using a PIR motion sensor, use only ITI part no.
60-511-01-95.

sors.

Police Standard

Police Standard

Police Instant

Police Standard

Emergency Instant

Special
Chime

Fire Instant

Instant

√ √

√ √ √

√ √
√ √

√ √ √

√ √

√ √

√ √

√ √

√

√ √ √

√ √ √

2, 3

3

3

3

3

3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

1, 2, 3

39 DTIM Dialog Telephone Interface Module (DTIM) a Police Instant

Appendix B: Reference Tables 33

√ √

Table B7: Sensor Group Characteristics (Continued)

No. Name Application Alarm Delay

Restoral

Supervisory

Check marks (√) represent characteristics present in a group.

This group is not certified as a primary protection circuit for UL-listed systems and is for supplementary use only.

*
† Sounds instant police siren if two or more sensors are tripped within 4 minutes. Otherwise sensors are followers to
delayed
sensors. If Alarm Verification is on, group 18 functions like group 17.

‡ This group has not been investigated by UL.

a The DTIM will report in all levels.

Siren Type:

Police - A high level steady siren.

Fire - A high level temporal siren.

Silent -No siren.

Emergency - A low level on-off patterned siren.

Delay:

Instant -A sensor of this type will cause an immediate alarm if a violation occurs anytime in an active arming level.

Standard - A sensor of this type will cause an entry delay if a violation occurs anytime in active arming level. A violation

during an exit delay will not cause an alarm.

If the arming level modifier No Delay is enabled a sensor of this type will cause an immediate alarm if the violation occurs

during an active arming level.

Follower - A sensor of this type will cause an immediate alarm if a violation occurs during an active level unless an entry

or exit delay is in progress. If violated during an entry delay and the entry delay expires the sensor will go into alarm.

Active

Levels

Chime

CS Report

Table B8: System Settings

Menu Name Default Parameters Settings

Account 00-000 4-10 digits; 0-9, A-F

Number 1 none 24 digits; 0-9, *, #, pause

FMT - CID/SIA CID On=CID, Off=SIA

High LVL On off, on

Low LVL On off, on

Openings Off off, on

Closings Off off, on

Number 2 none 24 digits; 0-9, *, #, pause

FMT - CID CID On=CID, Off=SIA

High LVL Off off, on

Low LVL Off off, on

Openings Off off, on

Closings Off off, on

Backup On off, on

Dial DLY 30 15-120

Pre-dial String none 8 digits; 0-9, *, #, pause

DTMF Dial On off, on

Number none 24 digits; 0-9, *, #, pause

DL Code 12345 5 digit code, 0-9

Install Code 4321 4 digit code, 0-9

Dealer Code none 4 digit code, 0-9

Duress Code none 4 digit code, 0-9

Manager Code none 4 digit code, 0-9

34

Appendix B: Reference Tables

Table B8: System Settings (Continued)

Menu Name Default Parameters Settings

Maintenance Code none 4 digit code, 0-9

Entry DLY 30 (45 for

UL)

Exit DLY 60 (60 for

UL)

Auto Phone Test 0 (Off)(1

for UL)

Quiet Time On (Off for

UL)

Quiet Hour 22 0-23

Rearm Timer 0 0-12

KTP Arm Off off (ratchet arm), on (all on), No

Police Panic On off, on

Emergency Panic Off off, on

Fire Panic On off, on

Rcvr Trouble Off (On for

UL)

Panel Tamper On off, on

Exit EXT On (Off for

UL)

Swinger Shutdown 1 1-2

Quick Arm Off off, on

Quick Exit On (Off for

UL)

Auto Stay Arm On off, on

Supv Time Random

between
1AM and
3:59AM

Alarm Verify Off (Off for

UL)

Demo Kit Off off, on

AC Fail Off (On for

UL 1635)

Low CPU Battery On (On for

UL 1635)

Phone Test On off, on

Siren Time Out 4 (Min for

UL)

Trouble Beeps On (On for

UL)

Alarm Volume 6 (Min for

UL)

30-240

45-254

0-255

off, on

Delay

off, on

off, on

off, on

12 AM - 11:59 PM

off, on

off, on

off, on

1-30

off, on

0-6

Appendix B: Reference Tables 35

Table B9: Sensor Information

Sensor

Number

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

20

Sensor Text Sensor Type

Sensor

Group

36

Appendix B: Reference Tables

Appendix C: Installation Menus

Account

4-10 digits

Phones

#

#

#

#

#

Devices

#

*

#

*

#

*

#

*

Downloader

#

*

#

*

Codes

#

*

#

*

#

*

#

*

#

*

Phone 1

*

Phone 2

*

Dial Dly

15-120

*

Pre-Dial String

8-digits

*

DTMF Dial

*

Add

Delete

Review

Text

Number

24-digits

none

DL Code

5-digits

12345

Install Code

4321

4-digits

Dealer Code

none

4-digits

Duress Code

none

4-digits

Manager Code

none

4-digits

Maint. Code

none

4-digits

00000

30 sec

none

Timers

Entry Dly

#

30-240

*

#

#

#

Number 2

24-digits

*

FMT-CID

High Lvl

Low Lvl

On

Off

Openings

Closings

Backup

none

CID

SIA

Number 1

none

24-digits

*

FMT-CID

High Lvl

Low Lvl

On

Off

Openings

On

Off

Closings

On

Off

On

Off

On

Off

CID

SIA

On

Off

On

Off

On

Off

On

Off

Options

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

#

*

30 Sec

Exit Dly

45-254

60 Sec

Auto Phn Test

0-255

0 (Off)

Quiet Time

Quiet Hour

0-23

Rearm Timer

0-12

KTP Arm

Police
Panic

Emergency
Panic

Fire Panic

Rcvr
Trouble

Panel
Tamper

Exit Ext

Swinger
Shutdown

Quick Arm

Quick Exit

Auto Stay
Arm

Supv Time

Random Time

Alarm Verify

Demo Kit

On

Off

22

0

On

Off

On

Off

On

Off

On

Off

On

Off

On

Off

On

Off

1

2

On

Off

On

Off

On

Off

On

Off

On

Off

Reports

#

*

#

*

#

*

Siren

#

*

#

*

#

*

Clear Memory

Exit - DL

Tier 1 Menu

Tier 2 Menu

Default

Range

Tier 3 Menu

Default

Range

Press the arrow keys to scroll
through menus.
Press the Pound key to select a

#

menu item or enter data.
Press the asterisk key to deselect

*

a menu item or entry.

AC Fail

Low CPU
Battery

Phone Test

Siren Time Out

1-30

4 min

Trouble
Beeps

Alarm Volume

0-6

On

Off

On

Off

On

Off

On

Off

6

Appendix C: Installation Menus 37

Specifications Power Requirements: .....8 or 9 VAC, minimum 300 mA

Must be a GE Interlogix recommended transformer.

Rechargeable Battery: .....4.8 VDC

Radio Frequency: ............319.5 MHz + or - 140 kHz

Nominal Range: ............... 500 feet, (150 m) open-air receiving range

Temperature Range: ........Storage:-30° to140° F (-34° to 60° C)

Operating: 32 ° to 122° F (0° to 49° C)

Maximum Humidity: ......90% relative humidity, noncondensing

Dimensions: .....................7.5” x 6.75” x 1.5” (L x W x D)

Color: ...............................Ash White

Case material: .................Polycarbonate ABS plastic

Weight: .............................1.0 lb.

Installation: ......................On wall mounting

Zones:................................20 total, including 1 hardwire and 1 for DTIM

rechargeable NiCd battery pack

38

Specifications