GE 6010 Operating Manual

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Operating Manual

Model No. 6010

2

Congratulations!
You Are Now Part of the Signature Family .

Welcome to the Signature family. We’re
proud of our quality products and we are
committed to providing dependable service.
You’ll see it in this easy-to-use Owner’s
Manual and you’ll hear it in the friendly
voices of our customer service department.

Best of all, you’ll experience these values
each time you use your washer. That’s
important, because your new washer will be
part of your family for many years. And we
hope you will be part of ours for a long time
to come.

We thank you for buying Signature. We
appreciate your purchase, and hope you will
continue to rely on us whenever you need
quality appliances for your home.

Important!

Staple sales slip or cancelled
check here.

Proof of the original purchase date
is needed to obtain service under
the warranty.

Write the model and serial
numbers here.

#
#

You can find them behind the top edge
of the control panel.

Signature&You,
AService Partnership.

Inside you will find many
helpful hints on how to use and
maintain your washer properly.
Just a little preventive care on
your part can save you a great
deal of time and money over
the life of your washer.

Read this Manual

Ask any Signatureappliance owner and
they will tell you we stand behind our
products with unmatched quality service.
However, did you know that most questions
result from simple problems that you can
easily fix yourself in just a few minutes?
This Owner’s Manual can tell you how.

You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.

Review the Section on
Troubleshooting Tips

If you do need service, you can
relax knowing help is only a
phone call away. For location
of nearest Product Service
Center, if purchased from a
Montgomery Ward store, call
800-905-9505, if purchased
from a Lechmere store, call
800-733-4666.

If You Need Service

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information

Safety Information . . . . . . .4–7

Operating Instructions

Control Panel . . . . . . . . . . . . . . .8

Control Settings . . . . . . . . . . . . .8

Loading and Using

the Washer . . . . . . . . . . . . . .8, 9

Troubleshooting Tips

Before You

Call For Service . . . . . . . . .10–13

Customer Service

Service Nationwide . . . . . . . . .14

Warranty . . . . . . . . . . . . . . . . .15

3

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

4

For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric
shock, or to prevent property damage, personal injury, or
loss of life.

Under certain conditions hydrogen gas may be produced
in a water heater that has not been used for two weeks
or more. Hydrogen gas can be explosive under these
circumstances.

If the hot water has not been used for two weeks or more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allowing them to run for several minutes. Do this
before using any electrical appliance which is connected to the
hot water system. This simple procedure will allow any built-up
hydrogen gas to escape. Since the gas is flammable, do not smoke
or use an open flame or appliance during this process.

WATER HEATER SAFETY

WARNING!

5

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information

This washer must be properly installed and located in
accordance with the Installation Instructions before it is
used. If you did not receive an Installation Instructions
sheet, you can receive one by contacting your local Product
Service Center.

PROPER INSTALLATION

■

Install or store where it will not
be exposed to temperatures
below freezing or exposed to
the weather.

■Properly ground washer to

conform with all governing
codes and ordinances. Follow
details in Installation
Instructions.

■Keep the area underneath

and around your appliances
free of combustible materials
such as lint, paper, rags,
chemicals, etc.

■Close supervision is necessary

if this appliance is used by or
near children. Do not allow
children to play on, with, or
inside this or any other
appliance.

YOUR LAUNDRY AREA

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service

IMPORTANT SAFETY INSTRUCTIONS.
READ ALL INFORMATION BEFORE USING.

6

Use this appliance only for its intended purpose as
described in this Owner’s Manual.

■ Never reach into washer while

it is moving. Wait until the
machine has completely
stopped before opening
the lid.

■ Do not mix chlorine bleach

with ammonia or acids such
as vinegar and/or rust
remover. Mixing different
chemicals can produce a toxic
gas which may cause death.

■ Do not wash or dry articles

that have been cleaned in,
washed in, soaked in, or
spotted with combustible or
explosive substances (such
as wax, oil, paint, gasoline,
degreasers, dry-cleaning
solvents, kerosene, cooking
oil, etc.) which may ignite or
explode. Do not add these
substances to the wash water.
Do not use or place these
substances around your
washer or dryer during
operation.

■ The laundry process can

reduce the flame retardancy
of fabrics. To avoid such a
result, carefully follow the
garment manufacturer’s
wash and care instructions.

■ To minimize the possibility

of electric shock, unplug this
appliance from the power
supply or disconnect the
washer at the household
distribution panel by
removing the fuse or
switching off the circuit
breaker before attempting
any maintenance or cleaning.

NOTE:

Turning the Cycle
Selector knob to an off
position does

NOT

disconnect
the appliance from the
power supply.

■ Never attempt to operate this

appliance if it is damaged,
malfunctioning, partially
disassembled, or has missing
or broken parts, including a
damaged cord or plug.

WHEN USING THE WASHER

WARNING!

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Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information

■ Turn off water faucets to

relieve pressure on hoses and
valves and to minimize
leakage if a break or rupture
should occur. Check the
condition of the fill hoses;
they may need replacement
after 5 years.

■ Before discarding a washer,

or removing it from service,
remove the washer lid to
prevent children from
hiding inside.

■ Do not attempt to repair or

replace any part of this
appliance unless specifically
recommended in this
Owner’s Manual, or in
published user-repair
instructions that you
understand and have the
skills to carry out.

■ Do not tamper with controls.

WHEN NOT IN USE

REMEMBER…

Your continued health and safety are important to us.
Please read and follow this Safety Information carefully.
We want you to remain a happy and healthy part of

our family.

SA VE THESE INSTRUCTIONS

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service

About the washer control panel.

You can locate your model number behind the top edge of the control panel.

8

rinse

spin

warm wash

cold wash

OFF

Control Settings

Wash Temperature

Push in the Cycle knob and select the wash temperature. Always
follow the fabric manufacturer’s care label or instructions when
laundering.

Loading and using the washer.

Care and Cleaning of the Washer

Wash Basket:

Leave the lid open after washing to allow moisture
to evaporate. If you want to clean the basket use a clean soft cloth
dampened with liquid detergent, then rinse. (Do not use harsh or
gritty cleaners.)

Fill Hoses:

Hoses connecting washer to faucet should be replaced

every 5 years.

Lint Filter:

It is self-cleaning, requires no maintenance, and is located

under the agitator.

Exterior:

Immediately wipe off any spills. Wipe with damp cloth.

Try not to hit surface with sharp objects.

Moving and Storage:

Ask the service technician to remove water from
drain pump and hoses. Do not store the washer where it will be
exposed to the weather.

Long Vacations:

Be sure water supply is shut off at faucets. Drain all

water from hoses if weather will be below freezing.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information

Always follow fabric manufacturer’s care label when laundering.

9

Proper Use of Detergent

Always add detergent before adding clothes so that the detergent
can work effectively. Follow the detergent package directions.
Using too little detergent is a common cause of laundry problems.
Use more detergent if you have hard water, large loads, greasy or
oily soils or lower water temperature.

Loading the Washer

Load dry items loosely, no higher than the top row of holes in the
washer tub. To add items after washer has started, push in Cycle
knob and submerge additional items next to the agitator. Close
the lid and pull Cycle knob out to restart.

Do not wrap large items like sheets around the agitator.
Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).
Washer will not start with the lid up.

Sorting Wash Loads

Colors

Whites Lights Darks

Soil

Heavy Normal Light

Fabric

Delicates Easy Care Sturdy Cottons

Lint

Lint Producers Lint Collectors

Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.

Problem Possible Causes What To Do

Washer won’t operate

Washer is unplugged •Make sure cord is plugged

securely into a working
outlet.

Water supply is turned off • Turn both hot and cold

faucets fully on.

Controls are not set • Check controls and
properly make sure Cycle knob is

pulled out to ONposition.

Lid is open • Close lid and pull Cycle

knob out to ONposition.

Circuit breaker/fuse is • Check house circuit
tripped/blown breakers /fuses. Replace

fuses or reset breaker.
Washer should have
separate outlet.

Water temperature

Control is not set properly • Check water temperature

is incorrect

control and adjust.

Water supply is turned off • Turn both hot and cold
or improperly connected faucets fully on and make

sure hoses are connected
to correct faucets.

Water valve screens are • Turn off the water source
stopped up and remove the water

connection hoses from
the upper back of the
washer. Use a brush or
toothpick to clean the
screens in the machine.
Reconnect the hoses and
turn the water back on.

House water heater is • Make sure house water
not set properly heater is delivering water

at 120°F.–140°F.
(48°C.–60°C.).

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service

10

Before you call for service…

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information

Problem Possible Causes What To Do

Water won’t drain

Drain hose is kinked or • Straighten drain hose and
improperly connected make sure washer is not

sitting on it.

• Top of drain outlet should

be less than 8 ft. above
floor.

Water leaks

Fill hoses or drain hose is • Make sure hose
improperly connected connections are tight at

faucets and make sure end
of drain hose is correctly
inserted in and secured to
drain facility.

Household drain may • Check household
be clogged plumbing. You may need

to call a plumber.

Constant water pressure • Tighten hoses at the
to the fill hoses at the faucets and turn the water
water source off after each use.

• Check condition of the fill

hoses; they may need
replacement after 5 years.

Washer is noisy

Washer is uneven • Make sure washer is level

and firm to the floor.

Washer load is • Push the Cycle knob in to
unbalanced stop the washer, open the

lid and redistribute the
load evenly. Close the lid
and restart.

Washer pauses in cycle

The washer normally pauses
between washing steps

Clothes too wet

Incorrect cycle selected • Make sure the cycle

selected matches the load
you are washing.

Colored spots

Incorrect use of fabric • Check fabric softener
softener package for instructions

and follow directions for
using dispenser.

• Pretreat stain and rewash.

Dye transfer • Sort whites or lightly

colored items from dark
colors.

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Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service

Before you call for service…

12

Troubleshooting Tips

Problem Possible Causes What To Do

Wrinkling

Improper sorting • Avoid mixing heavy items

(like work clothes) with
light items (like blouses).

• Try a fabric softener.

Overloading or • Load your washer so
incorrect water level clothes have enough room

to move freely.

Incorrect wash and • Match Cycle selection to
dry cycles the type of fabric you are

washing (especially for easy
care loads).

Repeated washing in • Wash in warm or cold water
water that is too hot with plenty of detergent.

T oo many suds

Type of detergent • Switch to a lower sudsing

detergent brand and
follow instructions on
package.

Very soft water • Try less detergent.

Snags, holes, tears, rips

Pins, snaps, hooks, sharp • Fasten snaps, hooks,

or excessive wear

buttons, belt buckles, buttons, and zippers.
zippers, and sharp objects

• Remove loose items like

left in pockets

pins, objects in pockets
and sharp buttons.

• Turn knits (which snag

easily) inside out.

Undiluted chlorine bleach • Check bleach package

instructions for proper
amount.

• Never add undiluted

bleach to wash or allow
clothes to come in contact
with undiluted bleach.

Chemicals like hair bleach • Rinse items that may have
or dye, permanent wave chemicals on them before
solution washing.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information

Problem Possible Causes What To Do

Pilling

Result of normal wear on • While this is not caused
poly-cotton blends and by the washer, you can
fuzzy fabrics slow the pilling process

by washing garments
inside out.

Grayed or yellowed

Not enough detergent • Use more detergent

clothes

(especially with larger
loads).

Hard water • Use a water conditioner

like Calgon brand or install
a water softener.

Water is not hot enough • Make sure water heater is

delivering water at
120°F.–140°F.
(48°C.–60°C.).

Washer is overloaded • Do not overload the tub.
Detergent is not • Add detergent as wash

dissolving basket fills with water

before you load clothes.

Dye transfer • Sort clothes by color. If

fabric label states

wash

separately,

unstable dyes

may be indicated.

Lint or residue on clothes

Incorrect sorting • Separate lint producers

from lint collectors.

Washing too long • Wash small loads for a

shorter time than larger
loads.

Detergent not dissolving • Add detergent as wash

basket fills with water,
before you load clothes.

• Try a liquid detergent.

• Use warmer water

temperature.

Overloading • Load clothes no higher

than the top row of holes
in the washer tub.

Incorrect use of fabric • Check fabric softener
softener package for instructions

and follow directions for
using dispenser.

13

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service

Service Nationwide

14

For service during the warranty period or beyond contact any of our Product Service
Centers or any of our stores. For location of nearest Product Service Center if
purchased from a Montgomery Ward store call Toll Free 1- 800-905-9505. If
purchased from a Lechmere store call Toll Free 1-800-733-4666.

T o Obtain Service

Now, you can enjoy an additional twelve months’ protection after your original
warranty expires. For just pennies a day, you are guaranteed unlimited parts and
labor for a full year. Call or write your nearest company store for complete
information. No obligation, of course.

12 Months of Extra Service with a Company Service Contract

The merchandise you have purchased from us has been carefully engineered and
manufactured and should give you satisfactory and dependable operation. However,
like all mechanical merchandise, it may occasionally require adjustment,
replacement parts or maintenance. Should you ever need technical assistance or
parts, please contact or write your nearest company Store or Product Service Center.

How to Obtain Replacement Parts and Service

Provide the Following:

Model, serial number and all of the
other data shown on the model
plate.

The date and the company store
from which you purchased your
merchandise.

State briefly the trouble you are
having.

■ Replacement parts will be made

available at current prices. If
requested, prices will be quoted in
advance when not listed.

■ If you order parts by mail, you will pay

the transportation charges from the
shipping point.

■ When you need a replacement part

or accessory for a major appliance,
home electronic item or lawn and
garden product that is not under
warranty or covered by a service
contract, call our Parts Sales Center
Toll Free 1-800-323-1965.

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Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information

15

For The Period Of: We Will Replace, At No Charge To You:

One Year Any part

of the washer which fails due to a defect in

From the date of the

materials or workmanship. During this

full one-year

original purchase warranty,

we will also provide,

free of charge,

all labor

and in-home service to replace the defective part.

Five Years The transmission,

if it should fail due to a defect in

From the date of the

materials or workmanship. During this

five-year limited

original purchase warranty,

you will be responsible for any labor or in-

home service costs.

T wenty Years The washer basket,

if it should fail due to a defect in

From the date of the

materials or workmanship. During this

twenty-year

original purchase limited warranty,

you will be responsible for any labor

or in-home service costs.

Signature Washer Warranty

This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.

■Service trips to your home to teach you

how to use the product.

■Improper installation.

■Failure of the product if it is

abused, misused, or used for other
than the intended purpose or used
commercially.

■ Replacement of house fuses or

resetting of circuit breakers.

■ Damage to the product caused by

accident, fire, floods or acts of God.

■ Incidental or consequential damage to

personal property caused by possible
defects with this appliance.

What Is Not Covered:

175D1807P205
49-9940–1
189D1380G001

6010

Printed in Mexico

5-97 CG