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15339430
User Manual
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GE 15339430 User Manual

2-9451
Four-Line Business Phone with Intercom User’s Guide
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FCC REGISTRATION INFORMATION
Your telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
• Consult the dealer or an experienced radio/TV technician for help.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standards for Hearing Aid Compatibility.
FCC NUMBER IS LOCATED ON THE CABINET BOTTOM REN NUMBER IS LOCATED ON THE CABINET BOTTOM
i
CONTROLS AND FEATURES
10
8
6
4
2
5
3
1
9
7
12
11
12 34
56 78
9101112
13 14 15 16
13
1. Speaker
2. Handset hook
3. PAGE button
4. Index lock
5. Memory buttons
6. STORE IN button
7. TIMER button
8. Display
PAGE
27
29
26
28
9. TIME SET button
10. MEMO button
11. REVIEW button
12. LOWER button
13. Index cover
14. Index card
15. PROGRAM button
STORE IN TIMER TIME SET MEMO REVIEW LOWER
BUSY REDIAL FLASH PAUSE TRANSFER CONF CALL
PRIVACY
1
GHI
4
PQRS
7
VOLUME
TONE
*
HEADSET MUTE SPEAKERPHONE HOLD
21
23
25
20
22
24
DEF
3
ABC
2
MNO
6
JKL
5
WXYZ
9
TUV
8
OPER
0
#
19
18
16. LINE buttons
17. INTERCOM button
18. HOLD button
19. CONF CALL button
20. SPEAKER PHONE button
21. TRANSFER button
LINE 4
LINE 3
LINE 2
LINE 1
INTERCOM
15
16
17
22. MUTE button
23. PAUSE button
24. Key pad buttons
25. HEADSET button
26. FLASH button
27. VOLUME buttons
28. PRIVACY button
29. BUSY/ REDIAL button
14
ii
CONTROLS AND FEATURES
33
303132
34
35
36
37
38
39
30. Battery symbol
31. Touch-tone dialing symbol
32. Memo symbol
33. Timer symbol
34. Data port symbol
35. Redial symbol
40
414243
TONE
DATA PORT
36. Line currently being used
37. Extension number
38. DATA PORT
39. DATA PORT line switch
40. LINE 1+2
41. LINE 3+4
42. AC power jack
REDIAL
LINE
46
EXT.
NUMBER
12343
44
45
43. Power cord strain relief
44. Battery compartment door
45. Headset jack
46. Mini User’s Guide door
iii
TABLE OF CONTENTS
TABLE OF CONTENTS............................................................................................. 1
NTRODUCTION ..................................................................................................... 4
I
EFORE YOU BEGIN .............................................................................................. 5
B
PARTS CHECKLIST ............................................................................................. 5
ODULAR JACK REQUIREMENTS .........................................................................6
M
ETTING STARTED ............................................................................................ 6
G
INSTALLATION .......................................................................................................7
ESKTOP INSTALLATION .................................................................................. 7
D
ALL MOUNT INSTALLATION .......................................................................... 9
W
SETTING UP YOUR STATION ADDRESS ...............................................................11
HANGING THE PHONE
C
TO
A 2-9450 MODEL ............................................................................... 13
SYSTEM VERIFICATION ..................................................................................... 14
THER STATIONS ........................................................................................ 14
O
OUR STATION ........................................................................................... 14
Y
CLOCK SETUP ................................................................................................ 15
ROGRAMMING THE HOUR FORMAT ................................................................15
P
ETTING THE TIME....................................................................................... 15
S
HEADSET ....................................................................................................... 15
ASIC OPERATION............................................................................................... 16
B
AKING OUTSIDE CALLS .................................................................................16
M
USING THE HANDSET ................................................................................... 16
SING THE SPEAKERPHONE ........................................................................... 16
U
SING THE HEADSET ................................................................................... 17
U
RECEIVING INCOMING CALLS ............................................................................. 17
SING THE HANDSET ................................................................................... 17
U
SING THE SPEAKERPHONE ........................................................................... 17
U
USING THE HEADSET ................................................................................... 18
WITCHING BETWEEN USING THE SPEAKERPHONE, HANDSET, AND HEADSET .........18
S
IMER ........................................................................................................... 18
T
MUTE ........................................................................................................... 19
O NOT DISTURB ...........................................................................................19
D
OLD ............................................................................................................ 20
H
PLACING A CALL ON HOLD ............................................................................ 20
ICKING UP A CALL ON HOLD .......................................................................20
P
LASH ...........................................................................................................20
F
TEMPORARY TONE ..........................................................................................20
EDIAL ..........................................................................................................21
R
1
REVIEWING THE REDIAL BUFFER ..................................................................... 21
AUTOMATIC BUSY REDIAL ................................................................................21
HEN YOU RECEIVE A BUSY SIGNAL .............................................................21
W
USY REDIAL IS CANCELLED WHEN ................................................................ 22
B
TRANSFER...................................................................................................... 22
RANSFERRING A CALL TO ANOTHER STATION ..................................................22
T
ECEIVING A TRANSFER FROM ANOTHER STATION ............................................. 23
R
PRIVACY ........................................................................................................ 24
ROVIDING PRIVACY ON A CALL ..................................................................... 24
P
OLUME ........................................................................................................24
V
RINGER VOLUME ......................................................................................... 24
PEAKERPHONE, HANDSET, AND HEADSET VOLUME .......................................... 25
S
ONFERENCE ..................................................................................................25
C
INTERCOM ...................................................................................................... 26
NE-TOUCH INTERCOM ................................................................................. 26
O
NTERCOMING A STATION ..............................................................................26
I
OVERRIDING A STATION USING DO NOT DISTURB ............................................27
ECEIVING AN INTERCOM ..............................................................................27
R
AGING ALL STATIONS .................................................................................27
P
PAGING A GROUP........................................................................................ 28
ISABLING OR ENABLING PAGE...................................................................... 28
D
EMORY .......................................................................................................29
M
STORING A NUMBER ....................................................................................29
HANGING A STORED NUMBER...................................................................... 30
C
TORING A CHAIN OF NUMBERS .................................................................... 30
S
STORING THE LAST NUMBER DIALED ..............................................................31
TORING A PAUSE ....................................................................................... 31
S
TORING A FLASH .......................................................................................31
S
SPECIAL MEMORY STORAGE INFORMATION ...................................................... 31
IALING A STORED NUMBER ......................................................................... 32
D
HAIN DIALING ........................................................................................... 32
C
REVIEWING A NUMBER STORED IN A MEMORY LOCATION................................... 33
TORING A MEMO....................................................................................... 33
S
EVIEWING A MEMO ....................................................................................33
R
STORING A MEMO INTO A PERMANENT MEMORY LOCATION ...............................33
ATA PORT ....................................................................................................34
D
2
SPECIAL FEATURES .............................................................................................. 35
ADJUSTING THE RINGERS ................................................................................. 35
DJUSTING THE CONTRAST OF THE DISPLAY ........................................................ 35
A
ETTING THE PRIORITY LINE.............................................................................. 36
S
PROGRAMMING THE PAUSE DURATION................................................................ 36
ROGRAMMING THE FLASH DURATION ................................................................ 36
P
ROGRAMMING THE EXTENSION NUMBER ........................................................... 37
P
PROGRAMMING A PAGE GROUP......................................................................... 37
ROGRAMMING THE PULSE/TONE MODE .............................................................37
P
DJUSTING DO NOT DISTURB .......................................................................... 38
A
ADJUSTING THE AUTOMATIC BUSY REDIAL TIME INTERVAL .................................... 38
DJUSTING THE WAIT FOR BUSY TONE DETECT .................................................. 38
A
ETTING AUTO INTERCOM ................................................................................ 39
S
CHANGING A STATION ADDRESS ........................................................................39
ROUBLESHOOTING GUIDE ...................................................................................40
T
EPLACING THE BATTERY ......................................................................................42
R
GENERAL PRODUCT CARE .................................................................................... 43
ERVICE ............................................................................................................44
S
NDEX ............................................................................................................... 45
I
LIMITED WARRANTY ............................................................................................ 47
WARNING:
OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
TO PREVENT FIRE
CAUTION
RISK OF ELECTRIC SHOCK
THE LIGHTNING FLASH AND ARROW­ HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF "DANGEROUS VOLTAGE" INSIDE THE PRODUCT.
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER­SERVICEABLE PARTS IN­SIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT.
3

INTRODUCTION

Your Four-Line Business Phone with Intercom is a full-featured phone ideally suited for home or office use. It is designed to receive up to 4 incoming telephone lines and to serve up to 16 station users. In an installed system, your phone provides such features as: 32 memory locations, busy redial, hold, conference call, intercom, call transfer, LCD display, and speakerphone capabilities.
Please read this user’s guide carefully to familiarize yourself with all the features of your new phone. Also, make sure to retain this guide for future reference.
4

BEFORE YOU BEGIN

PARTS CHECKLIST

Make sure your package includes the following items:
STORE IN TIMER TIME SET MEMO REVIEW LOWER
1234
5678
PAGE
9101112
13 14 15 16
BUSY REDIAL FLASH PAUSE TRANSFER CONF CALL
PRIVACY
1
DEF
3
ABC
2
LINE 4
LINE 3
MNO
6
JKL
5
GHI
4
LINE 2
WXYZ
9
TUV
8
PQRS
7
VOLUME
TONE
HEADSET MUTE SPEAKERPHONE HOLD
LINE 1
OPER
0
*
#
INTERCOM
Base unit
Line cords
Handset
Handset cord
AC power supply
CAUTION: Use only the Thomson 5-2418 power supply that is compatible
with this unit. Using other power supplies may damage the unit.
5

MODULAR JACK REQUIREMENTS

You need an RJ14 type modular jack, which is the most common type of phone jack and might look like the one pictured here. If you don’t have a modular jack, call your local phone company to find out how to get one installed.

GETTING STARTED

VERY IMPORTANT: In order to have full system operation of your phone (i.e.
intercom, transfer, page, etc.), lines 1 and 2 must be connected and common to all phones connected to the system. Only other 2-9451 or 2-9450 models are compatible for full system operation. Also, the telephone lines must be connected before AC power is connected. The phone may not install prop­erly, otherwise.
Your Four-Line Business Phone with Intercom is designed for easy installation in your home or office. It is important, however, to follow these few simple guidelines:
• Take a few minutes to read this material so that you thoroughly understand the sequence of steps to be followed for proper installation of your business phone.
• As you read the instructions, you may require additional line cords or other components not included with this product. These items will be indicated by the words not provided.
NOTE: Make sure you keep these instructions for future reference. You may need to add stations or make changes to the system later.
6

INSTALLATION

IMPORTANT: It is imperative you follow these steps in sequence for proper
installation of the phone. Telephone line cords must be connected before AC power connection is made. The phone may not install properly, otherwise.
Also, without AC power or the battery installed, pulse dialing and the flash function will not operate.
1. Carefully turn over the phone. On the bottom is the battery compartment door. Remove the screw on the door with a screwdriver and open the door.
2. Install a 9V battery, paying close attention to the battery polarity. Close the battery compartment door, and tighten the screw back in place. Carefully turn the phone over again.
NOTE: The backup battery is important because should you experience a power outage, you will still be able to use the phone.

DESKTOP INSTALLATION

1. Connect an end of one of the long
telephone line cords to the jack on the back of the phone labeled LINE 1,2. Connect the other end to the wall jack(s) labeled 1 & 2. There are two possibilities for this connection.
• One 2-line RJ14 wall jack. Connect the other end of the line cord to the wall jack.
OR
Battery compartment door
1
7
• Two single RJ11 wall jacks. Connect the other end of the line cord to a 2-line adapter (not provided). Then connect the adapter to the wall jacks with two short telephone line cords (also not pro­vided).
If you want to connect LINE 3 and 4, use
the same procedure as in step 1.
2. For the handset, connect one end of the coiled handset cord to the jack on the side of the base unit. Take the other end of the cord and plug it into the jack at the bottom of the handset. Then place the handset in the cradle.
3. Plug the AC power supply cord into the jack on the back of the unit labeled AC 9V. Thread the cord behind the strain relief to stabilize the cord to prevent it from disconnecting easily. Then plug the AC power supply into an electrical outlet.
4. Follow the steps in “Setting Up Your Station Address” to continue install­ing your phone.
2
STORE IN TIMER TIME SET MEMO REVIEW LOWER
1234
5678
PAGE
9101112
13 14 15 16
BUSY REDIAL FLASH PAUSE TRANSFER CONF CALL
PRIVACY
GHI
PQRS
VOLUME
TONE
HEADSET MUTE SPEAKERPHONE HOLD
1
DEF
3
ABC
2
LINE 4
LINE 3
MNO
6
JKL
5
4
LINE 2
WXYZ
9
TUV
8
7
LINE 1
OPER
0
*
#
INTERCOM
CAUTION: Use only the Thomson 5-2418 power supply that is compatible with this unit. Using other power supplies may damage the unit.
8
3

WALL MOUNT INSTALLATION

1. Turn the handset hook 180º until it clicks into place.
2. Connect one end of the telephone line cord to the jack on the back of the phone labeled LINE 1,2. For full 4-line use, connect a line cord to the LINE 3,4 jack. Thread the LINE 1,2 line cord through the hole in the wall mount bracket. Insert the wall mount bracket onto the bottom of the base unit by lining up the tabs, making sure to route the AC power cord and the LINE 3,4 line cord into the slot at the bottom of the bracket. Snap it into place. Connect the LINE 1,2 and LINE 3,4 line cords to their respective wall jacks.
3. Hold the phone against the wall plate (not included) so that the posts on the wall plate slide into the keyholes on the wall mount bracket. Slide the phone down firmly so that it locks securely into place.
1
STORE IN
1
5
PAGE
9
13
2
3
9
4. For the handset, connect one end of the coiled handset cord to the jack on the side of the base unit. Take the other end of the cord and plug it into the jack at the bottom of the handset. Then place the handset in the cradle.
5. Plug the AC power supply cord into the jack on the back of the unit labeled AC 9V. Thread the cord behind the strain relief to stabilize the cord to prevent it from disconnecting easily. Then plug the AC power supply into an electrical outlet.
6. Follow the steps in “Setting Up Your Station Address” to continue installing your phone.
4
STORE IN TIMER TIME SET MEMO REVIEW LOWER
1234
5678
PAGE
9101112
13 14 15 16
BUSY REDIAL FLASH PAUSE TRANSFER CONF CALL
PRIVACY
GHI
PQRS
VOLUME
TONE
*
HEADSET MUTE SPEAKERPHONE HOLD
1
DEF
3
ABC
2
LINE 4
LINE 3
MNO
6
JKL
5
4
LINE 2
WXYZ
9
TUV
8
7
LINE 1
OPER
0
#
INTERCOM
5
10
CAUTION: Use only the Thomson 5-2418 power supply that is compatible with this unit. Using other power supplies may damage the unit.

SETTING UP YOUR STATION ADDRESS

Your phone has the ability to be set up as either a 2-9451 (the default), or a 2-9450. If you have an existing 2-9450 system, this phone can be set to be fully compatible with your system. See “Changing the Phone to a 2-9450 Model”.
VERY IMPORTANT: In order to have full system operation of your phone (i.e. intercom, transfer, page, etc.), lines 1 and 2 must be connected and common to all phones connected to the system. Only other 2-9451 or 2-9450 models are compatible for full system operation. Also, the telephone lines must be connected before AC power is connected. The phone may not install properly, otherwise.
The display reads
Addr-
.
1. Enter the station address number you want to assign (01-16) or press the corresponding memory button. The display indicates what station you have entered.
2. Press the # key to confirm.The INTERCOM indicator flashes red as it checks the system line connections and station address. If the line cords are connected properly and the station address is valid, you will hear a confirmation tone. This indicates that the station address has been successfully assigned.
TONE
STORE IN TIMER TIME SET MEMO REVIEW LOWER
12 34
56 78
9101112
13 14 15 16
BUSY REDIAL FLASH PAUSE TRANSFER CONF CALL
PRIVACY
PQRS
VOLUME
TONE
HEADSET MUTE SPEAKERPHONE HOLD
NUMBER
LINE
DATA PORT
12343
1
GHI
4 7
*
DEF
3
ABC
2
JKL
5
TUV
8
OPER
0
LINE 4
LINE 3
MNO
6
LINE 2
WXYZ
9
LINE 1
#
INTERCOM
EXT.
REDIAL
INTERCOM indicator
11
3. Push the index cover lock to the left and lift up the acrylic memory index cover. Remove the memory index card. In pencil, write all the user’s names next to the respective stations on the memory index card.
4. Replace the memory index card, lower the index cover back into place, and push the index cover lock to the right to secure the cover.
NOTE: If you hear an error tone, the station address number you pressed has already been assigned to another phone or the line cords are not properly connected. Check the line cord connections, or change the station address if necessary.
NOTE: If you have lines 3 and 4 on your phone, you must program extension numbers for correct operation of the transfer feature. See “Programming the Extension Number”.
Lines 3 and 4 DO NOT have to be common for all phones on the system; therefore, the system can have a total of up to 34 lines connected.
Memory index
Index
card
cover lock
12 34
56 78
9101112
13 14 15 16
STORE IN TIMER TIME SET MEMO REVIEW LOWER
BUSY REDIAL FLASH PAUSE TRANSFER CONF CALL
PRIVACY
1
DEF
3
ABC
2
JKL
5
GHI
4
TUV
8
PQRS
7
VOLUME
HEADSET MUTE SPEAKERPHONE HOLD
OPER
0
TONE
*
LINE 4
LINE 3
MNO
6
LINE 2
WXYZ
9
LINE 1
#
INTERCOM
Memory index cover
12
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