Gateway SOLO 3350 User Manual
Contents
1 Checking Out Your Gateway Solo 3350 . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Indicator light panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Function key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Connecting the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 27
3 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Desktop items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 About drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 About folders and files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Using the Windows Me or Windows 2000 Search utility . . . . . . . . . . . . . . . . . 45 Using the Windows 98 Find utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
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Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Transferring software and hardware from your old computer . . . . . . . . . . . . . . . . .55 Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Reinstalling your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Reinstalling your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
4 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
5 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Connecting the external drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Using diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Using the CD/DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Inserting a CD/DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Listening to music CDs in Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Listening to music CDs in Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Playing audio and video files with Windows Media Player . . . . . . . . . . . . . . . .84 Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Using MusicMatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Creating music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
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6 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Setting up your cover page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
7 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Changing automatic power settings in Windows Me, Windows 98, or
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Changing power settings in Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Changing SpeedStep settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
8 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
9 Customizing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Adjusting the screen area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Applying a color scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
10 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Adding PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Installing Memory and Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Removing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Replacing the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
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11 Using the Port Replicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Connecting to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
12 Networking Your Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Using a home network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Sharing MP3 audio and MPEG video files . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 Sharing a printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Introducing the Gateway Connected Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156 Components of a Gateway Connected Home . . . . . . . . . . . . . . . . . . . . . . . . .157 Selecting a connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158 What are HPNA and Ethernet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158 Assessing your connection needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159 Comparing data transfer speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 Connected home shopping list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 HPNA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163 For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
13 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165 Creating an emergency startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171 Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171 Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Scanning the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173 Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Using Maintenance Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
14 Using Gateway GoBack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
About Gateway GoBack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
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Using Gateway GoBack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
185 |
Recovering a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
186 |
Going back to an earlier hard drive state . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
189 |
Using Gateway GoBack if your computer will not start . . . . . . . . . . . . . . . . . |
191 |
Turning off Gateway GoBack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
193 |
Clearing Gateway GoBack history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
195 |
Starting your computer using a diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
197 |
Changing Gateway GoBack’s storage capacity and location . . . . . . . . . . . . . |
199 |
Updating your Gateway GoBack software . . . . . . . . . . . . . . . . . . . . . . . . . . . |
201 |
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
203 |
15 Reinstalling Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
205 |
Reinstalling device drivers in Windows 98, Windows Me, or Windows 2000 . . . . 206 Updating device drivers in Windows 98, Windows Me, or Windows 2000 . . . . . . 208 Reinstalling Windows NT 4.0 device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Locating Windows NT 4.0 drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Reinstalling Windows NT 4.0 video device drivers . . . . . . . . . . . . . . . . . . . . . 211 Reinstalling Windows NT 4.0 audio device drivers . . . . . . . . . . . . . . . . . . . . 214 Reinstalling Windows NT 4.0 modem device drivers . . . . . . . . . . . . . . . . . . . 217 Reinstalling Windows NT 4.0 network device drivers . . . . . . . . . . . . . . . . . . . 219 Reinstalling the Windows NT Service Pack . . . . . . . . . . . . . . . . . . . . . . . . . . 221
16 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
223 |
Reinstalling Windows 98, Windows Me, or Windows 2000 . . . . . . . . . . . . . . . . . |
224 |
Reinstalling Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
225 |
Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
226 |
17 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
229 |
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
230 |
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
230 |
CD/DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
231 |
Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
233 |
Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
238 |
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
239 |
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
245 |
v
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247
ScanDisk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
18 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
HelpSpot™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 HelpSpot videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256 Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 Before calling Gateway technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261 Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263
A Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . .265
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
vi
Checking Out
Your Gateway 1
Solo 3350
Tips & Tricks To access the contents of this manual while you are traveling, download the manual from 
www.gateway.com/support/manlib/.
1
Front
Release latch
Power |
Battery |
indicator |
indicator |
light |
light |
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Icon |
Description |
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Release latch |
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Open the notebook cover by sliding the release latch to the |
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right. |
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Power indicator light |
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Lights up when the notebook is turned on and shows |
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notebook power status: |
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Steady green light indicates that power is on and the |
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notebook is in operation. |
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Flashing green light indicates that the notebook is in |
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standby mode. |
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No light indicates that the notebook is off. |
Battery indicator light |
Indicates the battery status while the AC power adapter is |
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plugged in: |
■Green light indicates that the battery is fully charged.
■Orange light indicates that the battery is charging.
■Red light indicates a battery error.
2 Checking Out Your Gateway Solo 3350
Left
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USB port |
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Ventilation fan |
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Speaker jack |
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(do not block) |
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Microphone jack |
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Description |
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Ventilation fan |
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Helps cool system components. Do not block. |
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Microphone jack |
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Plug a microphone into this jack. While the external |
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microphone is connected, the built-in microphone is |
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disabled. |
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Speaker jack |
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Plug external speakers or headphones into this jack. |
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USB port |
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Plug a USB (Universal Serial Bus) device (such as a USB |
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Iomega™ Zip™ drive, scanner, or camera) into this port. |
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Left 3
Right
Kensington |
Hard drive |
PC Card |
PC Card |
lock slot |
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eject button |
slot |
Component |
Icon Description |
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Kensington™ lock slot |
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Secure your computer to an object by connecting a |
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Kensington cable lock to this slot. |
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Hard drive |
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The hard drive is stored here. |
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PC Card eject button |
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Press the eject button to remove the PC Card from the |
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PC Card slot. For more information, see “Adding PC Cards” |
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on page 132. |
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PC Card slot |
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Insert a Type I or II PC Card into this slot. For more |
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information, see “Adding PC Cards” on page 132. |
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4 Checking Out Your Gateway Solo 3350
Back
Ethernet |
Modem |
Monitor |
Parallel |
External drive |
Power |
PS/2 |
jack |
jack |
port |
port |
connection |
connection |
port |
Component |
Icon |
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Description |
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Ethernet jack (optional) |
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Plug an Ethernet 10/100 network cable into this jack. |
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Modem jack |
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Plug a modem cable into this jack. |
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Monitor port |
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Plug an external (VGA) monitor into this port. |
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Parallel port |
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Plug a parallel device (such as a printer) into this port. |
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External drive connection |
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Plug the external drive cable into this connection. |
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Power connection |
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Plug the AC power adapter cable into this connection. |
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PS/2 port |
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Plug a PS/2 (Personal System/2™ ) device (such as a |
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keyboard or mouse) into this port. |
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Back 5
Bottom
Docking port
System label
Hard drive bay
Battery |
Battery |
Battery |
bay |
status |
release |
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indicator |
latch |
Reset hole
Speaker
Component |
Icon Description |
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Docking port |
Connect an optional port replicator to this port. |
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Warning! Power is passed through this connection. This |
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docking connection is UL certified for use only with Solo |
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3350 port replicator devices. |
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Reset hole |
If the system does not respond to input and you cannot use |
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the shut down procedure, press a straightened paper clip into |
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this hole to turn off the system. |
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Speaker |
Provides audio output. The speaker is turned off while |
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headphones are connected. |
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6 Checking Out Your Gateway Solo 3350
Component |
Icon Description |
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Battery release latch |
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Slide to release the battery. |
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Battery status indicator |
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Press to see the charge level of the battery. A full charge is |
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indicated by four lights. |
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Battery bay |
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The notebook uses power from this battery while not |
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connected to AC power. |
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Hard drive bay |
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The hard drive is stored here. |
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System label |
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Includes the product model number and serial number. |
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Bottom 7
Indicator light panel
1 A
Power |
Hard drive |
Scroll lock |
Microphone |
button |
Pad lock |
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Caps lock |
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Indicator |
Icon |
Description |
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Power button |
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Press to turn the power on or off. You can also configure |
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the button to operate in Standby/Resume mode or |
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Hibernate mode. For more information on configuring the |
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power button mode, see “Changing power modes” on |
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page 105. |
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Hard drive |
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Turns on when the hard drive is in use. |
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Pad Lock |
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Turns on when the embedded numeric keypad is |
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activated. |
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Caps Lock |
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Turns on when Caps Lock is activated. |
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Scroll Lock |
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Turns on when Scroll Lock is activated. |
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Microphone |
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Record audio through this microphone. The built-in |
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microphone is turned off while an external microphone is |
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connected. |
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8 Checking Out Your Gateway Solo 3350
Accessories
Gateway offers accessories that can help you make the most of using your notebook.
Batteries and automobile/airplane power adapters
If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary.
With an automobile/airplane power adapter, you can save battery power by plugging your notebook into an automobile cigarette lighter or an airplane in-flight power receptacle.
Carrying cases
Gateway has large-capacity carrying cases if you need additional space for accessories or supplies.
External drive module
Your notebook has an optional external drive bay that lets you use a removable drive such as a diskette drive or CD/DVD drive. To change drives, you need to replace the drive module in the drive bay.
Port replicator
Although you can attach external devices directly to your notebook, a port replicator lets you make all of those connections at once. When you travel with your notebook, you merely disconnect from the port replicator instead of unplugging all the external devices.
A port replicator also provides additional ports and other expansion features not included with your notebook. For more information, see “Using the Port Replicator” on page 147
External devices
You can attach external devices such as a keyboard, mouse, printer, or monitor to your notebook or docking station.
Memory
Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. For more information, see “Replacing the memory” on page 142.
Accessories 9
Printers
You can attach almost any type of printer to your computer. The most common types are inkjet and laser printers, which print in color or black and white.
Inkjet printers and cartridges are relatively inexpensive, but usually they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents.
Laser printers and cartridges are more expensive, but usually they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.
10 Checking Out Your Gateway Solo 3350
Getting Started |
2 |
This chapter provides basic information about your Gateway notebook. Read this chapter to find out:
■How to connect the AC power adapter
■How to start and turn off your notebook
■How to use the keyboard
■How to use the EZ Pad™ touchpad
■How to connect the modem
■How to connect to a network
■How to install peripheral devices
11
Connecting the AC adapter
You can run your notebook using an AC adapter or the notebook battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery.
Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for 24 hours, the battery may need to be recalibrated. For information on recalibrating the battery, see “Recalibrating the battery” on page 179.
To connect the AC adapter:
1 Connect the power cord to the AC adapter, then plug it in to a wall power outlet.
Warning Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or the notebook may be damaged.
12 Getting Started
2 Connect the AC adapter to your notebook’s power connector.
The battery charging indicator light turns on. If the battery charging indicator light does not turn on, disconnect the adapter from your notebook and repeat Step 2.
3 When you finish using your notebook, turn the notebook off and leave the notebook connected to AC power for at least 24 hours. The battery charge meters may not show a charge for several hours. For more information about battery meters, see “Monitoring the battery charge” on page 102.
4 If the battery meters do not show a full charge after 24 hours, contact technical support at www.gateway.com/support/contact.
Warning |
Do not attempt to disassemble the AC adapter. The |
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AC adapter has no user-replaceable or user-serviceable |
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parts inside. The AC adapter has dangerous voltages that |
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can cause serious injury or death. Contact Gateway about |
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returning defective AC adapters. |
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Connecting the AC adapter |
13 |
Protecting from power source problems
During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripherals by connecting them to a surge protector, which will absorb voltage surges and prevent them from reaching your computer.
Warning High voltages can enter your computer through both the power cord and the modem connection. Protect your computer by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.
14 Getting Started
Starting your notebook
To start the notebook:
1 Open your notebook by sliding the latch on the front of your notebook to the right and lifting the LCD panel.
2 Press the power button located above the keyboard.
Power button
The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see “Changing power modes” on page 105.
3 If you are starting your computer for the first time, follow the on-screen instructions to set up your computer.
Starting your notebook |
15 |
Waking up your notebook
When you have not used your notebook for several minutes, it may go into a basic power-saving mode which turns off your LCD and hard drive. Two advanced power-saving modes (called Standby and Hibernate) are also available for the Solo 3350. While in Standby, the power indicator light flashes.
When you are ready to use your notebook after the screen has gone into basic power-saving mode, wake it up by pressing a button or key on the keyboard. If your notebook has gone into Standby or Hibernate mode, wake it up by briefly pressing the power button. For more information on changing power-saving settings, see “Extending battery life” on page 104.
16 Getting Started
Turning off your notebook
To turn off your notebook:
1 Click Start, then select Shut Down. The Shut Down Windows dialog box opens.
2 Select Shut down.
3 Click OK. Windows shuts down and turns off your notebook.
Important If for some reason you cannot use the Shut down option in Windows to turn off your notebook, press and hold the power button for about five seconds.
Turning off your notebook |
17 |
Using the keyboard
Your notebook features a keyboard that has the same functionality as a desktop computer keyboard. Many of the keys have been assigned alternate functions. The alternate function is printed on the key in green text.
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Function keys |
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Navigation keys |
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FN key |
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Numeric |
Application |
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Windows |
keypad |
key |
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Arrow keys/ |
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Key |
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Brightness |
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controls |
18 Getting Started
Keys
Keys |
Icons |
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Description |
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Function keys |
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Press these keys to perform actions in programs. |
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For example, pressing F1 may open help. |
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Each program uses different function keys for |
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different purposes. Refer to the program |
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documentation to find out more about the function |
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key actions. |
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FN key |
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Press the FN key in combination with a Function key |
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(such as F4 or F10) to perform a specific action. For |
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more information, see “Function key combinations” |
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on page 20. |
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Windows keys |
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Press to open the Windows Start menu. |
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Numeric keypad |
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Use these keys to type numbers when Pad Lock is |
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turned on. Press FN+F9 to turn on the numeric |
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keypad. |
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Application key |
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Press for quick access to shortcut menus and help |
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assistants in Windows. |
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Arrow keys/ |
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Press these keys to move the cursor up, down, right, |
Brightness controls |
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or left. When used with the FN key, these also |
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control the screen brightness. |
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Navigation keys |
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Press these keys to move the cursor up or down a |
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page, or to the beginning or end of a document. |
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Using the keyboard |
19 |
Function key combinations
When you press an FN key and a Function key at the same time, the notebook performs the action identified by the green text on the key.
Press FN and this |
To... |
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function key... |
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Open the power status box in the upper left corner of your screen. |
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The menu shows the battery charge level, the BIOS version, and |
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whether the AC power adapter is being used. |
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Toggle the notebook screen between the LCD, an external |
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monitor, or both displays at the same time. |
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Enable Standby mode (Windows 98, Windows 2000, and |
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Windows Me) or Suspend mode (Windows NT) on your notebook. |
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Press the power button to exit Standby or Suspend mode. |
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Decrease volume. |
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Increase volume. |
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Mute the sound. Press the key combination again to restore the |
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sound. |
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Turn on Pad Lock so you can use the numeric keypad. The |
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Pad Lock status indicator appears while this function is turned on. |
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Press the key combination again to turn off Pad Lock. |
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Pause the text scrolling in a DOS screen. The Scroll Lock status |
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indicator appears when this function is turned on. Press the key |
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combination again to continue scrolling. (This function is only |
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available in some programs.) |
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Pause text scrolling. Press any key to continue the text scrolling. |
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(This function is only available in some programs.) |
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20 Getting Started
Press FN and this |
To... |
function key... |
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Stop the currently running DOS program. (This function is only |
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available in some programs.) |
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Increase the brightness of the screen. |
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Decrease the brightness of the screen. |
Using the keyboard |
21 |
Using the EZ Pad touchpad
The EZ Pad™ consists of a touchpad and two buttons.
Touchpad |
Pad buttons |
When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction.
You can use the EZ-Pad left and right buttons below the touchpad to select objects.
22 Getting Started
Using the touchpad
To... |
Do this... |
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Move the pointer |
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Move your finger around on the |
on the screen. |
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touchpad. If you run out of |
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space on your touchpad and |
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need to move the pointer |
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farther, lift your finger, move it |
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to the middle of the touchpad, |
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then continue moving your |
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finger. |
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Select an object |
Position the pointer over the |
on the screen. |
object. Press the left button |
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below the touchpad once. This |
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action is called clicking. |
Start a program or open a file or folder.
Position the pointer over the object. Press the left button below the touchpad twice in rapid succession. This action is called double-clicking.
Access a |
Position the pointer over the |
shortcut menu or |
object. Quickly press and |
find more |
release the right button once. |
information |
This action is called |
about an object |
right-clicking. |
on the screen. |
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Using the EZ Pad touchpad |
23 |
To... |
Do this... |
Move an object |
Position the pointer over the |
on the screen. |
object. Press the left button |
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and hold it down, then use the |
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touchpad to move (drag) the |
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object to the appropriate part of |
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the screen. Release the button |
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to drop the object where you |
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want it. |
24 Getting Started
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