Gateway SOLO 2150 User Manual

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Contents

1Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Connecting AC power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Starting your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Waking up your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using function key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using an external mouse or keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

System status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2 Using Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Adjusting the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Customizing the multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the CD/DVD drive and multimedia features . . . . . . . . . . . . . . . . . . . . . . . . . 22

Inserting a CD/DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Listening to audio CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Recording and playing audio files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Connecting the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the USB port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Changing option bay modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Upgrading memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

3 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

4 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

5Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Microsoft Windows guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Discover Windows 98 tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

QuickANSWERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Before calling for technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Technical support resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

6 Safety, Regulator y, and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

American users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Canadian users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

European users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Japanese users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Australia and New Zealand users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Getting Started

This chapter provides basic information about your Gateway computer

hardware and software. Read this chapter to:

■ Learn how to connect power, start the notebook, and turn off the

notebook

■ Learn how to operate the pointing device and keyboard

■ Understand indicators

■ Identify all ports, connectors, and buttons

■ Learn about available a ccessories

Connecting AC power

Your notebook battery was shipped to you partially charged and ready to use.

You may want to use the AC adapter to complete charging the battery while

you are checking out some of the features.

Caution Replace the power cord if it becomes damaged. The

replacement cord must be of the same type and voltage rating as the original cord.

Warning Do not attempt to disassemble the AC adapter. The

AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious personal injury or death. Contact Gateway about returning defective AC adapters.

To connect the AC adapter:

1 Connect the power cord to the AC adapter.

2 Getting Started

Plug the AC adapter into the notebook power connector.

3 Plug the power cord into an electrical outlet.

Connecting ACpower 3

Starting your computer

To start your computer:

1 Slide the latches on the front of your notebook outward and lift the cover.

2 Press the power button.

The power button is preset to On/Off mode. Y ou can also set it to function in either Standby/Resume mode or Hibernate mode. For more information on changing the power button mode, see “C hanging settings in Windows 98” on page 45.

3 The first time you turn on your computer, follow the on-screen

instructions to complete the software setup. For information on signing up for an Internet Service Provider (ISP) account, see “Setting up an Internet account” on p age 55.

W aking up your computer

■ When you have not used your computer for several minutes, it will go

into a power-saving mode called Standby. While in Standby , the computer screen darkens and the power indicator light blinks every two seconds. When you are ready to use your computer, “wake” it up by pressing a button or key on the keyboard. For more information on changing power-saving settings, see “Changing power settings” on page 45.

4 Getting Started

T urning off your computer

To turn off your notebook:

1 Click Start, then select Shut Down. The Shut Down Windows dialog bo x

opens.

2 Select Shut down, then click OK. Windows shuts down your computer.

If your computer does not respond to keyboard or mouse commands and you are unable to use the Shut Down option, press and hold the power button for at least four seconds.

Turning off your computer 5

Using the keyboard

Your notebook features a keyboard that has the same functionality as a

desktop computer keyboard. Many of the keys have been assign ed alternate

functions, including shortcut keys for Windows, function keys for system

operations, and a Pad Lock key that enables the embedded numeric keypad.

6 Getting Started

A Fn combination k eys B Numeric keypad C Win do ws k ey D Fn (function) key

Using function key combinations

Press the FN key together with one of the following keys to perform the function:

Combination Key Function

Displays the power status in the upper left corner of the Windows desktop. Press the key combination again to make the power status disappear.

Toggles between the LCD display, external monitor, or both displays at the same time.

Activates Standby mode in Windows 98 and Suspend mode in Windows95 and Windows NT. Pres s the power button to bring the notebook out of Standby/Suspend mode.

Activates Pad Lock so you can use the embedded numeric keypad. The Pad Lock status indicator stays lit while this function is enabled.

Function

Combination

key

Activates Scroll Lock so you can scroll through large volumes of text in some applications. The Scroll Lock status indicator stays lit while this function is enabled.

Increases LCD brightness.

Decreases LCD brightness.

Using the keyboard 7

Using the EZ Pad touchpad

Like a mouse, the EZ Pad® touchpad pointing device controls the pointer

movements on the display. You can also use an external mouse.

A EZ Pad touchpad B Left EZ Pad button (for left mouse clicks) C Right EZ Pad button (for right mouse clicks)

8 Getting Started

Mouse and touchpad action equivalents

This touchpad uses one surface for both mouse and wheel actions, which means you can perform all of the wheel mouse actions without using the buttons on the notebook.

When your finger reaches the edges of the touchpad, you can continue to move the pointer an d drag objects. You can also move horizontally and vertically without being constrained by the size of the touchpad. This is especially useful when dragging objects and selecting text becaus e there is no need to remove your finger until the action is complete.

To... ...do this:

Move pointer Slide finger.

Left button click Tap one finger.

Left button double-click

Left button drag Double-tap and drag.

Double-tap one finger.

Using the keyboard 9

To... ...do this:

Use smart Edges Double-tap and drag.

When your finge r stop s at an edge of the touchpad, the pointer continue s moving across the s creen.

Scroll up and down Place finger on right

edge of the touchpad and move up/d own.

Changing touchpad properties

Use the following procedure to change EZ Pad properties including pointer

size, button assignments, pointer speed and acceleration, scrolling speed, and

edge motion.

To customize the EZ Pad touchpad:

1 Double-click on the taskbar. The Mouse Properties window opens. 2 Click a tab in the Mouse Prop erties window , then customize the touchpa d

functions.

To find more help about using the touchpad, click on the taskbar, then

Help.

select

Using an external mouse or keyboard

Y ou can attach an external mouse or keyboard to the notebook using the PS/2,

USB, or serial port. You do not need to shut down the notebook before

connecting to an external P S/2 mouse or keyboard.

10 Getting Started

System status indicators

This light... turns on when...

A The hard disk is accessed.

B The diskette drive, ZIP drive, or CD/DVD

C The Caps Lock is enabled.

D The Pad Loc k is enabl ed.

drive is accessed.

E The Scroll Lock is enabled.

Using the keyboard 11

Multi-function buttons

Button Icon Description

A Volume controls Adjust volume. Left button increases volume. Right

B Mute Turns off all sound. Press again to turn sound on.

C E-mail Launches an e-mail program.

D Web browser Launches your Web browser.

E Help Launches Help.

button decreases volume.

F Shortcut Launches a prog ram you specify. To pro gram this button

to launch a specific program, see “Customizing the multi-function buttons” on page 20.

G Power Turns power on and off. Can also be configured to

Standby/Resume mode or Hibernate mode. For more information on mapping the power button to power saving mod es, see “To change advanced p ower managemen t settings :” on page 4 8.

12 Getting Started

Front

[

Component Icon Description

A Release latches Release the LCD panel. B Speakers Provide stereo output.

C Battery indicator light Indicates battery charge status:

D Power indicator light Indicates notebook power status:

■

Green – Battery is fully charged.

■

Orange – Bat tery is charg ing.

■

Steady – Po wer is o n.

■

Blinking – Notebook is in Standby mode.

■

Off – Po wer is of f o r syst em is in Hibe rnat e (save to disk) mode.

Front 13

Back

Component Icon Description

A Network jack Provides an Ethernet 10/100 c onnec tion to a

B Modem jack Connects the built-in modem to an analog

C Keyboard or mouse port Connects your notebook to an ex tern al PS/2

D Parallel port Connects your notebook to a parallel device ,

E Serial port Connects your notebook to a serial device,

F External monitor port Connects your notebook to an external VGA

network.

phone system using a standard telephone cable.

keyboard or mouse. With a PS/2 Y-splitter, you can connect an external mouse and keyboard at the same time.

such as a printer.

such as a serial mouse.

monitor using an analog video cable.

G USB port Connects your notebook to a USB device,

H Power connector Connects your notebook to the Gateway

I Cooling fan outlet Helps cool internal components.

14 Getting Started

such as a USB scanner.

Solo 2150 AC adapter.

Right side

Component Icon Description

A Diskette drive Accepts standard 3.5-inch diskettes. B Diskette activity light Indicates diskett e activity . While this light is

C Diskette eject button Ejects a diskette from the drive. D CD/DVD or ZIP drive The CD/DVD drive accepts all CDs. The

on, do not eject the diskette.

DVD drive also accepts DVDs. The ZIP drive accepts only ZIP disks.

E CD/DVD activity light Indicates CD/DVD activity. While this light

is on, do not open the drive tray.

F CD/DVD eject button Ejects the CD/DVD drive tray. G CD/DVD manual tray

release

H Hard drive face plate Provides access to the hard drive. I Microphone In Connects your notebook to an external

J Speaker

Out/Headphone jack

Lets you open the CD/DVD drive tray manually using a straightened paper clip.

microphone.

Connects y our note book to ex ternal speakers or headphones.

Right side 15

Left side

Component Icon Description

A Kensington lock slot Used with a Kensington cable lock to secure your

B PC Card slots Accept one T ype III PC Card o r two T ype I or II PC Car ds.

C PC Card eject

buttons D Battery bay Contains the battery for power and for charging.

notebook to a heavy or immovable object.

For more information, see “Using PC Cards” on page 30. Eject PC Cards from PC card slots.

16 Getting Started

Bottom

Component Icon Description

A Hard drive face plate Provides access to the hard drive. B Memory bay Memory bay contains one SO-DIMM memory

module slot.

C Modular bay latch Releases the CD/DVD or ZIP drive. D Modular bay Contains a CD/DVD drive or ZIP drive.

E Battery bay Holds the battery. F Battery release latch Releases the battery so you can swap it for

a fully charged battery.

G System label Provides system information.

Bottom 17

Accessories

Gateway offers many accessories that can help you make the most of using

your Solo notebook:

■ Batteries

■ Automobile/airplane power adapters

■ Memory modules and hard drives

■ External keyboards and speakers

■ Modem and network cards

■ Tape backup units

■ Carrying cases

■ Printers

■ Software

Important For more information on these or other Gateway

accessories for your noteb ook, vis it the Gateway Web site at www.gateway.com or call 800-846-2000.

18 Getting Started

Using Y our Notebook

This chapter provides information on using your Gateway computer . Read this

chapter to find out how to:

■ Adjust the display panel angle and brightness

■ Use and program the multifunction buttons

■ Use the diskette and CD/DVD drives

■ Record and play audio files

■ View video files

■ Connect the modem

■ Install PC Cards

■ Replace the battery

■ Swap drive modules

■ Replace the har d drive

Adjusting the LCD panel

Your notebook features a color LCD TFT panel that provides sharp resolution

and up to 16 million colors.

To adjust the viewing angle of the display:

■ Tilt the display panel forward or backward.

To control display brightness:

■ Press the FN key together with the up arrow or down arrow key.

This notebook is shipped with the “Auto dim with battery” feature enabled. Auto dim cuts LCD power 50% when your notebook is operating on battery power. To learn how to disable this feature, see “Changing power settings” on page 45.

Customizing the multi-function buttons

The Multi-function Keyboard utility lets you change the actions of some of

the multi-function buttons. For a description of the buttons, see

“Multi-function buttons” on page 12.

To program the multi-function buttons:

1 Click Start, then select Settings, then Control Panel. 2 Double-click the Multi-function Keyboard icon. The Gateway

Multi-function Keyboard utility window opens.

3 Click the tab for the button to change which program each button starts.

20 Using Your Notebook

Using diskettes

The diskette drive uses 3.5-inch diskettes (sometimes called floppies or floppy disks). Diskettes are useful for saving files for archive purposes or to use on

another computer.

Warning Do not expose diskettes to water or magnetic fields.

Exposure could damage the data on the diskette.

To use a diskette:

1 Insert the diskette into the diskette drive with the label facing up. 2 To access a file on the diskette, use a pro gram to view the drive A:

contents, then locate and open the file.

3 T o remove the diskette, make sure the drive activity light is off, then press

the diskette eject button. The diskette is ejected from the drive.

Using diskettes 21

Using the CD/DVD drive and multimedia features

You can use your computer to enjoy a wide variety of multimedia (audio and

video) features, such as making recordings, listening to audio CDs, and

watching DVD mo vies.

Inserting a CD/DVD

To insert a CD/DVD:

1 Press the eject button on the CD/DVD drive, then pull the disc tray

completely open.

2 Place the CD/DVD in the tray with the label side up, then press down

carefully on the disc until it snaps into place.

3 Push the tray in until it closes.

Adjusting the volume

Y ou c an use the volume controls to a djust the overall volume and the volume

of specific sound devices in your computer.

To adjust overall volume level:

■ Click the volume control icon on the taskbar, then drag the slider to

change the volume or s elect the

- OR On the keyboard, press the volume buttons to change the volume,

or press the mute button to turn off all sound.

22 Using Your Notebook

Mute check box to turn off all sound.

To adjust specific volume levels:

1 Double-click the volume control icon on the taskbar. The

SB AudioPCI 64V Mixer dialog box opens.

2 Drag the volume level and balance sliders for the device you want to

adjust, then close the window. For more information about the volume controls, select

Help in the Volume Con trol dial og box.

Using the CD/DVD drive and multimedia features 23

Listening to audio CDs

Use the CD/DVD drive and the Windows CD Player to play, pause,

fast-forward, rewind, or go to the next or prev ious track on any audio CD.

To play a CD:

■ Insert an audio CD into the CD/DVD drive. The CD Player opens and

the CD plays.

If the CD Player do es not open automatically when you insert the CD, open it from the Start menu by clicking

Accessories, Entertainment or Multimedia, then CD Player. When the

CD Player opens, click the (play) button.

Start, then selecting Programs,

If you do not hear the audio or you want to increase or decrease the volume,

see “Adjusting the volume” on page 22 .

24 Using Your Notebook

Recording and playing audio files

Use the instructions below to make an audio recording by speaking into the microphone.

To make an audio recording:

1 Click Start, then select Programs, Accessories, Entertainment or Multimedia,

Sound Recorder. The Sound Rec order opens.

then

2 Click the (record) button, then speak into the microphone. 3 When you finish recording, click the (stop) button. 4 Select File, then Save As. The Save As dialog box opens. 5 Name the recording, specify the path, then click Save. The recording is

saved.

To play an audio recording in the Sound Recorder:

1 Open the Sound Recorder. 2 Select File, then Open. The Open dialog box opens. 3 Select the file you want to play back, then click Open. 4 Play the file by clicking the (play) button, then stop playing the file

by clicking the (stop) button.

Using the CD/DVD drive and multimedia features 25

Using the Media Player

The Media Player can play several types of audio and video files, including

WAV, MIDI, MP3, AU, AVI, MPEG, and MOV formats.

To play a file using the Media Player:

1 Click Start, then select Programs, Accessories, Entertainment or Multimedia,

Media Player. The Media Player opens.

then

Stop

Play

Pause

Video screen

Video file information

2 Select File, then Open. The Open dialog box opens. 3 Select the file you want to play, then click Open. 4 Play the file by clicking the (play) button, then stop playing the file

by clicking the (stop) button.

For more informa tion abou t the Med ia P layer, select

26 Using Your Notebook

Help.

Playing a DVD

A Digital Versatile Di sc (DVD) is similar to a standard CD but has greater data capacity. Because of this increased capacity, full-length movies, several albums of music, or several gigabytes of data can fit on a single disc. If your computer has a DVD drive, you can p lay DVDs on the DVD Player software.

Important Y ou should disa ble your syst em screen sav er and standby

To play a DVD:

1 Make sure that the speakers are turned on or the headphones are plugged

in and that the volume is turned up.

2 Click Start, then select Programs, DVD Player, then DVD Player. The

DVD Player v ideo screen and control panel open.

- OR If you have the optional Margi™ DVD-to-Go™ card and playe r, insert

the DVD-to-Go card into the lower PC Card slot and click

Programs, Margi, then DVD-to-Go.

select

timers to prevent interruption while playing a DVD movie.

Start, then

3 Insert a DVD into the DVD drive, then click the (play) button. The

DVD plays.

4 To control the DVD or adjust the volume, use the controls in the DVD

player. For more information on using the DVD player, see its online help.

Using the CD/DVD drive and multimedia features 27

Connecting the modem

Your notebook came with a built-in V.90 56K modem and a telephone cable.

To connect the modem:

1 Insert one end of the telephone cable into the modem jac k on the back

of the notebook.

2 Insert the other end of the telephone cable into any analog telephone

wall jack.

3 Turn on your notebook. 4 Start your communications software.

For more information on using your notebook’s modem connections, see

Chapter 4, “Getting Online.”

28 Using Your Notebook

Connecting the network

Y our notebook came with a built-in network port that connects to a ny 10/100 Ethernet network.

To connect the network:

1 Insert one end of the network cable into the network jack on the back

of the notebook.

2 Insert the other end of the network cable into a network jack. Ask your

network system administrator to help you select the correct network jack. Y our notebook is now phy sically connected to the ne twork. Y our network

system administrator can help you log on to establish an active network connection.

Connecting the network 29

Using PC Cards

The PC Card slots (also known as PCMCIA card slots) are located on the left

side of your notebook. Install Type I or Type II PC Cards in either the top or

bottom PC Card slot. Install Type III PC Cards (such as Zoomed Video or DVD

decoder cards) in the bottom PC Card slot.

These PC Cards can be used in your notebook:

■ PC Card 16

■ PC Card 32 (CardBus)

■ Zoomed Video cards (in bottom slot only)

You do not need to restart your notebook after changing most cards because

your notebook supports hot-swapping (the ability to insert a PC Card while

your notebook is running). If your PC Card does not work after hot-swapping,

refer to the PC Card manufacturer’s documentation for further information.

To insert a PC Card:

1 Insert the PC Card with the label facing up.

30 Using Your Notebook

Slide the card firmly into the PC Card slot until it is flush with the side

of the notebook.

3 Follow the Windows Setup Wizard installation steps the first time you

insert a PC Card. Operate the device as recommended in the guide that came with your PC Card.

To remove a PC Ca rd:

1 Click the PC Card icon in the taskbar. 2 Click the card you want to remove. 3 Click OK. 4 Release the eject button by pressing the PC Card eject button once. 5 Eject the PC Card by pressing the eject button again.

6 Reset the eject button by pressing the PC Card eject button again.

Using PCCards 31

Using the USB port

The Universal Serial Bus (USB) port lets you connect devices such as mice,

joysticks, keyboards, scanners, video conferencing cameras, and speakers that

traditionally have required their own specific ports.

To set up a USB device:

1 Connect the device to the USB port. The USB-compatible device is

automatically recognized and installed by the system.

2 If additional drivers or disks are r equired, follo w the on -screen p rompts

to complete the installation.

32 Using Your Notebook

Changing batteries

Important Batteries must be changed while the system is turned off

or in Hibernate mode. If the power is on during battery swapping, the computer turns off and you lose any unsaved work.

Warning Danger of explosion if battery is incorrectly replaced.

Replace only with the Gateway Solo 2150 Li-Ion battery. Discard used batteries according to the manufacturer’s instructions.

The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212° F (100° C), or incinerate. Dispose of used battery promptly. Keep away from children.

To replace the battery:

1 Save all work and turn off your notebook. 2 Close the cover and turn your notebook over.

Changing batteries 33

3 Slide the battery release latch forward and hold it while sliding the battery

straight out from the notebook.

4 Slide the recharged ba ttery into the bay and sn ap it into place. 5 Turn the notebook right side up, then open the cover. 6 Press the power button. The notebook restarts.

34 Using Your Notebook

Changing option bay modules

Your notebook has an option bay that can hold a CD drive, DVD drive, or ZIP drive.

Important When changing modules, you must shut down your

notebook before replacing the module and restart the notebook after the new modul e is corre ctly in stalle d. If the computer is already o ff, make sure it is not in Hibernat e mode and that Windows is completely shut down.

To swap option bay modules:

1 Save all work and turn off your notebook. Make sure the notebook is

actually off, and not in Hibernate mo de. For more information on Hibernate mode, see “Changing settings in Windows 98” on page 45.

2 Close the cover and turn your notebook over. 3 Slide and hold the option bay latch open, then pull the module straight

out and away from your notebook.

Changing option bay modules 35

4 Firmly push the new module straight into the bay until the latch clicks

into place.

5 Restart your notebook.

36 Using Your Notebook

Upgrading memory

To add a memory (RAM) module, you must access the memory bay. Your notebook has one memory slot that accepts one SO- DIMM memory mo dule.

If you want to use Hibernate (Save to Disk) mode to save power, you must run a memory configuration utility after changing the memory. For more information on Hibernate mode, see “Changing settings in Windows 98” on page 45.

Caution Disconnect all powe r suppl y cord s and remov e the batte ry

before the memory bay cover is removed. Replace the cover before you restore power.

To add a memory module:

1 Shut down the notebook, then disconnect the power cord and remove

the battery.

2 Turn the notebook over, then remove the two screws that secure the

memory bay cover.

Upgrading memory 37

3 Remove the cover. 4 Remove the old memory module and insert the new one. For information

on adding or replacing memory modules, see “Adding or replacing memory modules” in Maintaining and Troubleshooting Your Gateway Solo Notebook.

5 After inserting the new module, replace the memory bay cover.

To run the memory utility:

1 Reconnect power and start the system. Press F8 while the system is

starting. The Startup Menu opens.

2 Select Command prompt only by pressing the down arrow key, then

pressing E

3 Type chks2d, then press ENTER. The Hibernate mode memory file is

regenerated.

4 Restart the computer.

NTER. The comman d prompt (C:\>) appears.

38 Using Your Notebook

Replacing the hard drive

You can remove the hard drive from your notebook to swap it for a second hard drive. If you add a new hard drive, use the documentation that comes with the hard drive to prepare the drive for use.

Caution Do not expose the h ard dr ive t o liqui d

or magnetic fields. Exposure could damage the data on the hard drive.

To replace the hard drive:

1 Save all work, then shut down your computer. 2 Close the cover and turn the notebo ok over. 3 Disconnect the AC power, then remove the battery. For instructions on

removing the battery, see “Changin g batteries” on page 33.

4 Remove the screw that holds the hard drive to the notebook case.

Replacing the hard drive 39

5 Slide the hard drive kit out.

6 Slide the new hard drive kit into the notebook case. 7 Secure the hard drive kit to the notebook case with the single screw. 8 Turn on the notebook when you are ready to use it. 9 If this is a first-time installation, follow the instructions that came with

the hard drive to prepare the drive for use.

40 Using Your Notebook

T ravel Tips

Use these ideas to make travelling with your computer more convenient and

trouble-free. When travelling without this manual or an Internet connection,

double-click the

information about your computer and how to solve common problems. This

chapter provides information on:

■ Using the modem

■ Transferring files

■ Protecting your computer from loss and theft

■ Efficiently managing your computer’s power

QuickAnswers icon on the Windows desktop for more

Modem

■ Bring a telephone cord to connect the modem to any available telephone

jack. If travelling internationally, bring telephone jack adapters or an acoustic handset coupler.

■ Bring a telephone line protector.

■ Bring a telephone line tester to check for unsafe lines, especially if

travelli ng inter nationa lly.

■ Bring remote access in formation with you so you can connect to your

ISP while outside of your usual calling area. A li st of country dialing codes may be especially useful.

■ Download entire web sites that you frequently refer to for off-line viewing

if you will be travelling for extended periods without access to an Internet connection.

■ If your modem has difficulty making a dialing connection, try picking

up a telephone handset and dialing the sequence your modem is attempting. Dialing by hand may help diagnose where the automatic dialing encounters problems:

■ If you do not get a dial tone, check for problems on the telephone

line.

■ If you get a busy si gnal, try dialing ag ain later.

■ If you hear an automated voice message that requires you to pause

42 Travel Tips

for several seconds between entered number sequences or change the sequence of numbers, adjust the dialing sequences you have programmed on your computer. If you need to program a pause within a dialing sequence, use a comma to represent a two-second pause.

Files

■ Make copies of your working files from your desktop computer to your

notebook before you travel.

■ If you will need to access your desktop computer’s files from your

notebook while travelling, set up the desktop computer for remote access.

■ Bring diskettes to quickly transfer files between computers.

Security

■ Use a locking cable for your computer so you can leave your c omputer

in your hotel room while you are away. Your Gateway notebook has a Kensington cable lock slot.

■ While waiting in airports, train stations, or bus terminals, always keep

your computer with you. While going through security checkpoints, be ready to claim your notebook as soon as it passes through the x-ray machine.

■ Before going to sleep in a public area, place your computer under your

arm or against your leg so that any attempt to take it awakens you.

■ Write down your computer’s model number and serial nu mber in case

of theft or loss, and keep the information in a safe place. Also, tape your business card or an address label to your notebook and accessories.

■ Use a startup password to restrict access to your computer. You can often

find the password setup in the Security menu of the BIOS.

■ Remember that whoever sits next to you or behind you can see your

computer screen. Avoid working with confidential documents until you can be sure of your pri vacy.

Files 43

Power

To get the best performance out of the battery, use power sources other than

the battery, monitor the battery charge status, and use the most efficient

power management settings.

Use alternate power sources

■ Use your computer’s AC power adapter to charge your notebook’s battery

whenever possible. If travelling internationally, bring electrical adapters. Save the battery for times when you cannot use a power adapter.

■ If you will have access to an EmPower™ in-flight power receptacle or an

automobile cigarette lighter, bring an airplane/automobile power adapter . Save the battery for times when you cannot use a power adapter.

■ To use the power adapter in airports, look for AC power outlets next to

support pillars, in large areas such as boarding gates, and under banks of telephones.

■ Bring a single-plug power surge protector.

■ Bring an extra battery for your notebook and fully charge all batteries

before leaving on your trip. For information on how to change the battery, see “Changing batteries” on page 33.

Monitor the battery charge

Closely monitor the battery charge. When the battery charge gets low, change

the battery or connect to AC power immediately to prevent losing any

unsaved work. Monitor the battery charge by:

■ Positioning the cursor over the power cord icon or batter y icon in the

taskbar . A ba ttery status popup window app ears. Moving the cursor a way from the icon closes the window.

■ Pressing Fn+F2 to view the Status pop-up display, which appears in the

upper left corner of the screen. The Status display shows the current power source, the battery charge, and the power management mode.

■ Watching for these other low battery warnings:

■ Three beeps

■ A red “X” appearing on the battery icon in the taskbar

■ A Low Battery message box appearing

44 Travel Tips

Conserve battery power

While using the battery to power your computer, conserve power by:

■ Dimming the display as low as is comfortable.

■ Removing PC Cards when you do not need them. Many PC Cards use a

small amount of power while inserted, even if they are not being used.

■ Modifying the Power Management settings for maximum power sav ings.

For more information on changing these settings, see “Changing power settings” on page 45.

■ Closing the display panel to turn off the display while you are not using

your computer. The display stays off until you open the panel again.

■ Enabling Hibernate mode support and using Hibernate mode for powe r

savings while the computer is not in use. For more information on Hibernate mode, see “To enable Hibernate mode support:” on page 49.

■ Using the CD/DVD drive only when nece ssary. CD and DVD drives use

a large amount of power.

Changing power settings

You can change the behavior of the power button, Standby key, and power-saving timers by changing power settings on your computer.

Changing settings in Windows 98

You can completel y customize your computer’s power settings through the Windows Control Panel by selecting power schemes, setting power alarms, adjusting advanced po wer settings, and enabli ng Hibernate mode.

Power schemes let you change power saving options such as when the monitor or hard drive is turned off. You can also select one of the pre-defined power schemes or make changes and save it as a custom power scheme.

Power alarms can alert you when the battery charge is low. Advanced power settings let you reassign the power button and Standby key

to activate different power saving mode s. Hibernate mode saves more power than other modes because it uses no power

at all. Hibernate mode (also called save to disk) writes all current memory (RAM) information to the hard drive, then t urns the computer compl etely off. The next time you turn on the computer, the memory information is read

Power 45

from the hard drive and Windows is restored to the same condition when

you activated Hibernate, with the same applications running and the same

documents open.

To change the power scheme:

1 Click Start, then select Settings, Control Panel , then double-click Power

Management

. The Power Management Properties dialog box op ens.

2 Select a pre-defined power scheme from the drop-down list. The

Portables/Laptop scheme changes the settings to maximize battery life.

- OR Set the timers for

then save your custom power scheme by clicking a name.

3 Apply the changes by cl icking OK.

46 Travel Tips

System Standby, Turn off monitor, and Turn off hard disks,

Save As and typing in

To change the alarm options:

1 Click Start, then select Settings, Control Panel , then double-click Power

Management

2 Click the Alarms tab.

. The Power Management Properties dialog box op ens.

3 Adjust the alarm settings, then apply the changes by clicking OK.

Power 47

To change advanced power management settings:

1 Click Start, then select Settings, Control Panel , then double-click Power

Management

2 Click the Advanced tab.

. The Power Management Properties dialog box op ens.

3 Change the settings, then save the changes by clicking OK.

48 Travel Tips

To enable Hibernate mode support:

1 Click Start, then select Settings, Control Panel , then double-click Power

Management

2 Click the Hibernate tab.

. The Power Management Properties dialog box op ens.

3 Select the Enable hibernate support check box, then click Apply. Hibernate

mode is now an option you can select in the Advanced tab of the Power Management Properties dialog box. For more inform ation on changing the Advanced tab settings, see “T o change advanc ed po wer manage ment settings:” on page 48.

Power 49

Changing settings in Windows 95

To change power settings in Windows 95, you need to enter the BIOS Setup

utility.

To change power settings in Windows 95:

1 Turn on or restart your notebook. 2 As soon as a startup screen appears, press F2. The BIOS Setup utility opens. 3 Select the Power m enu by using the right arrow key. The screen example

shown below is similar to what you see.

PhoenixBIOS Setup Utility

Main Advanced Security Power Boot Exit

Power Switch:

Lid Switch:

Low Battery Beep:

Cooling Control:

> AC Mode Power Savings: > DC Mode Power Savings:

Resume On Time:

Resume On Modem Ring:

SuspendMode at ResumeOnRing:

Resume Time:

[On/Off] [Backlight off] [Enabled] [Performance]

[Off] [00:00:00] [Off] [STR]

Item Specific Help

Set the power button to On/Off to work normally. Set to Suspend/Resume to work as a suspend/resume button. Hold button 5 seconds to shut off system.

F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Default ESC Exits ←→ Select Menu Enter Select > Sub-Menu F10 Save and Exit

4 Navigate through the options using the keys identified at the bottom of

the screen. The Item Specific Help column on the right side of the screen provides additional information about each menu selection.

50 Travel Tips

The following settings are most commonly changed:

■ Power switch sets power switch functionality. When you press the power

button, the notebook can be set to either turn off or change to Standby mode. Press the spacebar to select

■ Power Savings pr ovides preset or cus tomized power ma nagement for both

AC Mode an d DC Mode.

■ Setting this option to Maximum Performance gives the best system

performance (fastest processing speed).

■ Setting this option to Ma ximum Po wer Savings gives the best battery

performance.

■ Setting this option to Customized lets you manually set the Standby,

Auto Suspend

, Video, and Hard Disk timeouts, and lets you choose whether to have the LCD brightness decr ease 50% while using only battery power.

Changing settings in Windows NT

In Windows NT, you can set low battery warnings and monitor the time remaining on the battery.

To set the low battery warning:

1 Double-click the battery icon or power cord icon in the taskbar. The

APM for NT dialog box opens.

On/Off or Standby/Resume.

2 Click the Settings tab, then select the Enable Low Battery Warning check

box.

3 Click OK. When the battery charge is very low, a message box appears

warning you about the low battery.

To monitor the time remaining on the battery:

1 Double-click the battery icon or power cord icon in the taskbar. The

APM for NT dialog box opens.

2 Click the Power Status tab. The current battery charge and estimated time

remaining appears.

3 Click OK.

Power 51

52 Travel Tips

Using the Internet

This chapter provides information about the Internet and basic instructions about setting up Gateway.net These services give you access to the World Wide Web ( WWW), e-mail, and other Internet resources.

or America Online® (AOL) Internet services.

Learning about the Internet

The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail an d the World Wide Web. You can access this network by connecting your computer to a phone line and signing up with an Internet Service Provider ( ISP).

Internet Servers

store information so other computers can access it from the Internet.

Your computer connects to the Internet through an ISP.

ISP Servers let you connect to the Internet and access your e-mail messages.

If you want to access the Internet you need:

■ A modem – a device that connects your computer , using a telephone line,

to other computers or servers. If you have a modem jack on your computer, you have a modem.

■ An Internet Service Provider – a service that provides access to the Internet

through an ISP s erve r. When you connect to an ISP, the ISP server lets yo u access the Internet and you r e-mail messages.

■ A Web browser – a program that displays information from the World

Wide Web .

■ An e-mail program – a program that lets you create, send, and receive

e-mail messages over the Internet.

54 Using the Internet

Setting up an Internet account

Before you can view the information on the Web, you need to set up an Internet account with an Internet Service Provider (ISP). If you selected Gateway .net or AOL as an ISP, follow these instructions to set up and connect to your account.

If you set up an account with Gateway.net or AOL, an Internet e-mail address is created for you. After completing the setup you are ready to access the Internet.

To set up an Internet account with Gateway.net or AOL:

1 Double-click the Re gister with Gateway.net or the America Online icon. 2 Follow the on-screen instructions. After setting up your account, you can

connect to the Internet and access your e-mail services.

Accessing your Internet account

To connect to your Gateway.net or AOL Internet account:

1 Double-click the Connect to Gateway.net or America Online icon. The

Connect dialog box opens.

2 Complete the member name and password information, then click

Connect. The computer dials the Internet account phone number.

After connecting, the W eb browser opens. For information about the W eb and the Web browser, see “Using the World Wide Web” on page 56.

To disconnect from your Gateway.net or AOL Internet account:

■ Click X in the top right corner of the Web browser. Your computer

disconnects from the Internet.

Important Make sure that your computer disconnects properly from

your Internet account. If you do not have an “unlimited hours” ISP account, you may have to pay for the time tha t you are co nnected.

Setting up an Internet account 55

Using the World Wide Web

The World Wide Web is a user-friendly multimedia window to the Internet that gives you easy access to millions of sources of information.

The information you access on the Internet appears in Web pages. A group of related Web pages is called a Web site. You can access Web sites to shop, track investments, read the news, download progra ms, and much more.

You can travel through a Web site or visit other Web sites by clicking areas on the Web page called links, or hyperlinks. A link can be colored text (sometimes underlined), a picture, or an animated imag e. You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link.

T o learn more about using the W eb browser features click

Web

page

Link

Linked Web page

Help in the menu bar.

56 Using the Internet

Connecting to a Web site

After you set up an account with an Internet Service Provider (ISP) such as Gateway.net or AOL, you are ready to begin accessing the many information sources on the World Wide Web.

To connect to a Web site:

1 Connect to your Internet account. After the computer connects, the

browser home page opens.

2 If you want to go to a different Web site, type the address (for example

www.gateway.com) in the browser address bar, then click the next to the browser address bar.

- OR Click a li nk to a Web site. The Web browser locates the server computer on the Internet, transfers

(downloads) data to your computer, and displays the page in the Web browser.

GO button

Sometimes W eb pages displ ay slowly. The speed that a Web page displays on your screen depends on the comp lexity of the Web page and other Internet conditions.

Using the WorldWide Web 57

Downloading files

Downloading is the process of transferring files from a computer on the Internet to a folder on your computer.

T o prot ect your comput er against v iruses, make sure that you run a virus sc an on files that you download. For more information about scanning for viruses, see Maintaining and Troubleshooting Your Gateway Solo Notebook.

To download files or programs from a Web site:

1 Connect to your Internet account. 2 In the address bar, type the address of the Web site that contains the file

or program you want to download, then click the browser address bar.

- OR Click on links to navigate to the Web site where you want to download

a file.

3 On your computer, create a folder where you want to store the file. 4 Click the link for the file that you want to download. 5 Follow the on-screen instructions to save the file in the folder that you

created.

GO button next to the

A copy of the file is downloaded to your comp uter. The time that it takes to transfer the file to your computer depends on file size and other Internet conditions.

6 Open the folder that you created. 7 Install or view the downloaded file by double-clicking it. If applicable,

follow the instructions provided on the Web site to run or install the program.

58 Using the Internet

Using e-mail

E-mail (electronic mail) programs let you send messages to anyone who has an Internet connection and e-mail address. E-mail is a free service of your Internet account.

The Internet never closes, so you can send e-mail messages at any time of the day or night. Your e-mail messages arrive at most e-mail addresses in minutes.

An e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet Servic e Provider (ISP) or com pany that “hosts” that user. Your e-mail address is assigned when you sign up for an account with an ISP. For example, a person with an account with the Gateway.net ISP might have an e-mail address that is similar to this one:

User name Internet domain name

Sending e-mail

jdoe@gateway.net

To send e-mail using Gateway.net or AOL:

1 Connect to your Gateway.net or AOL account. 2 Click Create Mail.

- OR Click

Write.

3 Type the e-mail address of the recipient you want to send e-mail to in

Send To box.

the

4 Type the subject of your e-mail in the Subject box. 5 Compose the e-mail message. 6 When finished, click Send Now.

Your e-mail is sent over the Internet to the e-mail address you specified.

Using e-mail 59

Checking your e-mail

To check your e-mail using Gateway.net or AOL:

1 Connect to your Gateway.net or AOL account. 2 Click Read Mail.

- OR Click

Read.

For more information about managing and organizing your e-mail messages, see the online help in your e-mail program.

60 Using the Internet

Getting Help

This chapter tells you about additional information resource s available to help you use your computer.

If these resources do not provide the information you need, technical support resources are available.

For more information . . .

Gateway has provided these additional resources to help you get the most out of your Gateway PC.

Microsoft Windows guide

Use this guide to find information about using the operating system, getting help, organizing your files, using programs, troubleshooting, and learning about other advanced features such as connect ing to a network .

Discover Windows 98 tutorial

Use the interactive Windows tutorial, “Discover Windows 98,” to become more familiar with Windows features and lear n mor e abo ut using and getting the most out of your computer.

Start the program by clicking

Start, then selecting Programs, Accessories, System Tools,

Welcome to Windo ws. The

then Windows tutorial starts.

62 Getting Help

Online help

Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. Most online help information can be accessed by selecting a topic from a by clicking a

Usually you can search for information by looking for a keyword, browsing through the contents of the online help, or searching for a topic.

Help menu or

Help button.

For more information .. . 63

QuickANSWERS

QuickANSWERS is an easily accessible interactive guide designed to help you quickly discover and use the many features of your Gateway computer.

Double-click the finding a file to backing up your hard drive.

QuickAnswers icon to get help with everything from

64 Getting Help

Gateway Web site

Gateway provides a variety of information on its Web site to help you use your computer.

Visit the Gateway Web site at www.gateway.com for:

■ Technical documentation and produc t manuals

■ Technical tips and support

■ Hardware drivers

■ A glossary of computer terms

■ Frequently asked questions (FAQs)

For more information about connecting to the Internet, see “Using the Internet” on page 53.

For more information .. . 65

Before calling for technical support

If you have a technical problem with your computer, follow these recommendations before contacting Gateway technical support:

■ Make sure that your computer is connected properly to a grounded

AC outlet that is supplying power. If you use a power strip, make sure that it is switched on.

■ If a peripheral such as a keyboard or mouse does not appear to work, make

sure that all cables are plugged in securely.

■ If you have recently installed hardware or software, make sure that you

have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gatew ay, refer to the manufacturer’s documentation and technical support resources.

■ If you have “how to” questions about using a program, consult:

■ Online Help

■ Printed documentation

■ The Microsoft Windows manual

■ The software publisher’s Web site

■ Consult the troubleshooting chapter of this guide or the appropriate chapter

of the Maintainin g and Troubleshooting guid e.

Warning To avoid bodily injury, do not attempt to troubleshoot your

66 Getting Help

computer pr oblem if:

■

Power cords or plugs are damaged

■

Liquid has been spilled into your computer

■

Your computer was dropped

■

The cabine t was dama ged Instead, unplug your computer and contact a qualified computer technician.

T echnical support resources

Gateway offers a wide range of customer service, technical support, and information services. If you have questions or problems, contact the Gateway service that is most appropriate for your needs:

Resource Service description How to reach

Automated troubleshooting system (ATS)

FaxBack support

Gateway’s fee-based software tutorial service

World Wide Web

Online technical support

Gateway Client Care

Use an automated menu system and your telephone keypad to find answers to a common problems.

Order a catalog of doc ument s on c ommon proble ms, th en orde r documents by do cument n umbers. T he docum ents wi ll be fax ed to you.

Get tutorial assistance for software issues billed by the issue or by the minute.

Access a variety of online information about Gateway, its products, and its software and hardware manufacturers.

Get answers to questions using e-mail. Make sure you include a detailed description of your problem including any error messages and steps you have taken to solve the problem. Include your e-mail address, name, customer ID or order number, and system in formati on.

T alk to a Gateway Client C are representative abo ut a non-tutorial support question. Make sure you are at your computer where you can try troubleshooting ideas with the technician. Be prepared to explain the problem including any error messages you have received or steps that you have taken to solve the problem. Have you r e-ma il address, name, cu stomer ID or order number, serial number, and system information available.

800-846-2118

800-846-4526

800-229-1103 (by issue) 900-555-4695 (by minute)

www.gateway.com/support

support@gateway.com

Desktop: 800-846-2301 (US)

Portable: 800-846-2302 (US)

800-846-3609 (Canada)

Gateway.net AOL CompuServe

Sales, accounting, and warranty

Get support for your ISP account. 877-247-2051

800-827-6364 800-848-8990

Get information about available systems, pricing orders, billing statements, warranty service, or other non-technical issues.

Technical support resources 67

800-846-2000

68 Getting Help

Safety, Regulatory , and Notices

Important safety information

Y our Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However , to ensure s afe use of this pro duct, it is importan t that the safety instructions marked on the product and in the documentation are followed.

Warning Always follow these instructions to help guard against

personal injury and damage to your Gateway system.

Setting up your system

■

Read and follow all instructions marked on the product and in the documentation before you operate your system. Retain all safety and operating instructions for future use.

■

Do not use this product near water or a heat source such as a radiator.

■

Make sure you set up the system on a stable work surface.

■

The product should only be operated from the type of power source indicated on the rating label.

■

If your computer has a voltage selector switch, mak e sure that the switch is in the proper position for your area. The voltage selector switch is set at the factory to the correct voltage.

■

Openings in the computer case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for ventilation when you set up your work area. Never insert objects of any kind into the computer ventilation openings.

■

Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use. The plug on this cord will only fit into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet.

■

If you use an extension cord with this system, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating.

■

If your system is fitted with a TV Tuner, cable, or satellite receiver card, make sure that the antenna or cable system is electrically grounded to prevent against voltage surges and build up of static charges.

Care during use

■

Do not walk on the power cord or allow anything to rest on it.

■

Do not spill anything on the system. The best way to avoid spills is to avoid eating and drinking near your system.

■

Some products have a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer’s instructions.

■

When the computer is turned off, a small amount of electrical current still flows through the computer. Always unplug all power cables and modem cables from the wall outlets before cleaning the system.

■

Unplug th e system from th e wall ou tlet and refer ser vicing to qual ified pe rsonnel i f:

■

The power cord or plug is damaged.

■

Liquid has been spilled into the system.

■

The system does not operate properly when the operating instructions are followed.

■

The system was dropped or the cabinet is damaged.

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The system performance changes.

70 Safety, Regulatory, and Notices

Replacement parts and accessories

Use only replacement parts and accessories recommended by Gateway.

Important Do not use Gateway products in areas classified as

hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environmen ts, or indu strial fa cilities.

Caution To reduce the risk of fire, use only No. 26 AWG or larger

telecommunications line cord.

Regulatory compliance statements

American user s

FCC Part 15

This device has been tested and found to comply with the limit s for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interferenc e in a resident ial installat ion. This equi pment generates, us es, and can radiate radio frequency energy and, if not inst alled and used in accordance wi th the inst ructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and televi sion reception, which can be determined by turning the eq uipment off and on, the user is encouraged to try to correct the interf erence by one or more of the following measures:

■

Reorient or reloc ate the r eceivin g antenn a

■

Increase the separation between the equipment and receiver

■

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

■

Consult the dealer or an experienced radio/TV technician for help.

Caution Changes or modifications not expressly approved by

Gateway could void the FCC Compl iance and ne gate your authority to operate the product.

Declaration of conformity

Responsible p arty:

Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023

Product:

■

Gateway Solo 2150

This devic e compl ies with Part 1 5 of the F CC Rules . Oper ation of this pr oduct i s subjec t to the following two conditions: ( 1) thi s devic e may no t caus e har mful int erf eren ce, and ( 2) thi s device must accept any interference received, including interfer ence that may cause undesired operation.

Caution The Federal Communications Commission warns the

users that changes or modifications to the unit not expressly approved by the party responsible for complianc e cou ld void t he user’s authority to operate the equipment.

72 Safety, Regulatory, and Notices

FCC part 68 (applicable to products fitted with USA modems)

Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules. On the computer or modem card is a label that contains the FCC re gistration n umber and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company.

An FCC-compliant telephone line cord with a modular plug is required for use with this device. The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. See installation instructions for details.

The Ringer Equivalence Number (REN) is used to determine the number of devices which may be connected to the telephone line. Excessive RENs on a telephone lin e may result in t he devices not ringing in response to an in comin g c all. In mo st areas , the su m of REN’s should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.

If this device causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modification s to maintain uninterrupted service.

This equipment cannot be used on telephone company-provided coin service. Connection to party line service is subject to state tariffs. Contact the state public utility commission or public service commission for information.

When programming or making test calls to emergency numbers:

■

Remain on the line and briefly explain to the dispatcher the reason for the call.

■

Perform such activities in the off-peak hours such as early morning or late evenings.

The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, oth er entity, or individual. Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement.

Canadian users

ICES-003

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations o f Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édict é par Industrie Canada.

DOC notice (for products fitted with an IC compliant modem)

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.

Before installing this equipment, users should make sure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should make sure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Warning To avoid electrical shock or equi pme nt m al func ti on do not

attempt to make el ectrical gro und connec tions by yo urself. Contact the appropriate inspection authority or an electrician, as appropriate.

The Ringer Equivalence Numbe r ( REN) assigned t o each t erminal device p rovides an indic at ion of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

74 Safety, Regulatory, and Notices

European users

European di rectives

This Information T echnology Equipment has been tested and found to comply with the following European directives:

■

EMC Directive 89/336/EEC amending direct ive 92/31/EEC & 93/68/EEC as per

- EN 50081-1:1992 according to EN 55022:1994 Class B EN 61000-3-2:1995 or EN 60555-2:1987 EN 61000-3-3:1995 or EN 60555-3:1987

- EN 50082-1:1992 according to EN 61000-4-2:1995 or IEC 801-2:1984 EN 61000-4-3:1996 or IEC 801-3:1984 EN 61000-4-4:1995 or IEC 801-4:1988

■

Low Voltage Directive (Safety) 73/23/EEC as per EN 60950:1992(A1/A2/A3/A4/A 11)

European telecommunication information (for pr oducts fitted with E U approved modems)

Marking by the symbol indicates compliance of this equipment to the Telecom Terminal Equipment and Satellite Earth Stations Directive 98/13/EEC. Such marking is indicative that this equipment meets or exceeds the following technical standards:

CTR 21 (1998) - Attachment requirements for pan-European approval for connection to the analogue Public Switched Telephone Networks (PSTNs) of TE (excluding TE supporting voice telephony services) in which network addressing, if provided, is by means of Dual Tone Multi Frequency (DTMF) signaling.

Warning Although this equipment can use either loop disconnect

(Pulse) or DTMF (Tone) signaling, only the performance of the DTMF signaling is subject to regulatory requirements for correct operation. It is therefore strongly recommended that the equipment is set to use DTMF signaling for access to public or private emergency services. DTMF signaling also provides faster call setup.

This equipment has been approved to Council Decision 98/482/EEC—“CTR 21” for Pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway customer support.

Japanese users

VCCI stat ement

This equipment is in the Class B category (Information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling.

76 Safety, Regulatory, and Notices

Australia and New Zealand users

EMI statem ent

This device has been tested and found to comply with the limit s for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Australian Communications Authority and Radio Sp ectrum Management Agency.

New Zealand telecommunication statement (for products fitted with T elepermit approved modems)

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item co mplies with mini mum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.

This equip ment sh all not be set up to make auto matic c alls to the Telecom ‘111’ Emergency Service.

Important Under power failure conditions, this telephone may not

operate. Make sure that a separate telephone, not dependent on local power, is available for emergenc y use.

Some parameters required for compli ance with T el ecom’s Telepermit requir ements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom’s specifications:

(a) There shall be no more than 10calls to the same number within any 30-minute period for

any single manual call initiation, and

(b) The equi pment shall go on-hook for a period of not less than 30 seconds between the end

of one attempt and the beginning of the next attempt.

The equipment shall be set to make sure that automatic calls to different numbers are spaced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another.

The equipment shall be set to make sure that calls are answered between 3 and 30 seconds of receipt o f ringing .

Laser safety statement

All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing contact an authorized service location.

Warning Use of controls or adjustments or performance of

procedures other than those spec ifi ed in thi s ma nual may result in hazardous radiation exposure. To prevent exposure to laser beam s, do n ot try to op en the e nclos ure of a CD or DVD drive.

78 Safety, Regulatory, and Notices

Notices

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway.

The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, Gateway reserves th e right to make improvements in this manual and the products it describes at any time, without notices or obligation.

Trademark Acknowledgments

AnyKey, black-and-white spot design, CrystalScan, Destination, EZ Pad, EZ Point, Field Mouse, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business ” slogan are registered trademarks and GATEWAY, Gateway Profile, Gateway Solo, Gateway Astro, green stylized GATEWAY, green stylized Gateway logo, and the black-and-white spotted box logo are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and M MX is a trademark of Intel Corporat ion. Microsof t, MS, MS -DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies.

80 Safety, Regulatory, and Notices

Index

AC power 14

adapters 44

outlets 44 accessories 71 acoustic handset coupler 42 activity lights 15 adapter

AC airplane/automobile power adapter 44 America Online. See AOL AOL

checking e-mail

connecting to 55

disconnecting from 55

icon 55

sending e-mail 59

setting up 55 AU file 26 audio

output

record 15 audio CD

playing auto dim with battery 20 AVI file 26

battery

16, 17

bay

changing 33

charge status 44

charging 13

indicator light 13

managing power 45

release latch 17, 34 browser

button busy signal 42 buttons

configurable E-mail 12 Help 12 multi-function 12 mute 12 on/off 12 power 12 programmable 12 Shortcut 12 user 12 volume 12 Web browser 12

cable 43 cable lock 16 Caps Lock

indicator light

CD/DVD 22

activity light 15 drive 15, 17, 35 eject button 15 indicator light 11 inserting 22 manual eject 15 playing audio CDs 24 release latch 17

changing

batteries drives 35 modules 35

checking e-mail 60 Client Care

contacting tips before contacting 66

combination ke ys 6 computer

using on line help using Qu ickANSWE RS 64

configurable button 12

connecting

external keyboard external mouse 8, 10 ISP account 55 modem 28 network 29 Web site 57

controls

volume

acoustic handset

customizing

multi-function buttons touchpad 10

DC power 14 dial tone 42 dialing

codes pause 42

sequence 42 disc drive 15 disconnecting ISP accou nt 55 diskette 15, 43

activity light 15

drive 15, 21

eject button 15

indicator light 11 display 20

adjusting 20

type 17 documentation

Gateway Web site

online help 63

QuickANSWERS 64 domain name 59 downloading software 58 drives

CD/DVD

diskette 21 DVD 27

decoder card 30 drive 15, 35 DVD-to-Go 27 playing 27

eject button 15, 16 ejecting a PC Card 31 E-mail

button

e-mail 59

address 59 checking 60 organizing 60 sending 59

software 54 emergency eject 15 EmPower adapter 44 external

keyboard

microphone 15

monitor 14

mouse 8, 10, 14

speakers 15 EZ Pad 8

10, 14

fan outlet 14 files 43

copying 43

transferring 43 floppy drive 15 Fn keys 6, 7 function keys 6, 7

Gateway

Web address

Web site 65 Gateway.net

checking e-mail

connecting to 55

disconnecting from 55

icon 55 sending e-mail 59 setting up 55

handset coupler 42 hard drive 15, 17

indicator light 11 replacing 39

Headphones jack 15 help

online

Help button 12 Hibernate mode 4, 13 hot-swapping 30 hyperlinks 56

indicator lights 11 inserting CD/DVD 22 Internet 42, 54

connecting to 55 disconnecting from 55 setting up ISP 55

Internet Service Provider. See ISP

ISP

setting up 55

jacks

Headphones Microphone In 15 Modem 14, 28 Speakers 15

Kensington cable lock 16, 43 keyboard 6

customizing 20 external 10 function keys 7 multi-function buttons 20 port 14

keypad 6 keys

combination Fn 6 function 6 Windows 6

label 17 latches 13 LCD

adjusting latches 13 screen 20

lights

indicators

line protector 42 line tester 42 links

Web pages

locking cable 43

manual eject 15 Margi DVD-to-Go 27 Media Player 26 memory 37

bay 17

removing 37 Microphone In 15 MIDI file 26 model number 17, 43 modem 14, 42, 54

connecting 28

international adapter 42

jack 14, 28 modular bay 17, 35

latch 17 monitor

port mouse

external

port 14

MOV file 26 MP3 file 26 MPEG file 26 multi-function buttons 12

customizing 20

multimedia 22

Media Player 26 playing audio CD 24 playing DVD 27 Sound Recorde r 25

mute button 12

navigating

Web site

network

cable connecting 29 port 29

numeric keypad 6

off-line viewing 42 on/off

button

mode 4 online help 63, 64 option bay 35

Pad Lock

indicator light panel

latches Parallel port 14 password 43 PC Card 30

ejecting 16, 31

icon 31

slots 16 PCMCIA card 30

ejecting 16, 31

icon 31

slots 16

playing

audio CD audio/video files 25, 26 DVD 27 Media Player file 26

pointing devi ce

customizing touchpad 8

ports

external VGA Headphones 15 Keyboard 14 Microphone In 15 Mouse 14 Network 14, 29 Parallel 14 power 14 Printer 14 PS/2 14 serial 14 USB 14, 32

power 44

AC 2 battery 45 button 4, 12 indicator light 13 port 14 settings in Windows 95 50 settings in Windows 98 45 settings in Windows NT 51

starting up 4 power management 44 Printer port 14 processor speed 17 programmable button 12 PS/2 port 14

QuickANSWERS 41

using 64

RAM

bay removing 37

recording a file 15

Sound Recorde r 25

regulatory compliance

Australian users Canadian users 74 European users 75 Japanese users 76 New Zealand users 77

U.S. users 72 release latches 13 remote access 42, 43 removable hard drive 15 removing a PC Card 31 replacing

batteries

CD/DVD driv es 35

hard drive 39

memory 35, 37

modules 35, 37

safety precautions 69, 70 Save to Disk mode 13 screen 20 Scroll Lock

indicator light security 43 sending e-mail 59 serial number 17, 43 Serial port 14 setting up

ISP account

safety precautions 69 Shortcut button 12 SO-DIMM module

adding

bay 17 software

downloading from Web site

sound

adjusting volume controls 12, 22 muting 22

Sound Recorder

making audio recordings playing file 25

speakers 13

controls 12

external 15 Standby/Resume mode 4, 13 Start button key 6 starting your notebook 4 surge protector 44 system identification 17

technical support

automated troubleshooting

Client Care 67

e-mail 67

FaxBack suppor t 67

resources 66, 67

tips before contacting 66

tutorial service 67

World Wide Web 67 telephone

cable

handset 42

line protector 42

line tester 42 theft 43 touchpad 8

customizing 10 travel tips 41 turning off computer 5

Universal Serial Bus. See USB port USB port user name 59

14, 32

VGA port 14 viewing

Web site

volume

adjusting control 12 muting 22

56, 57

WAV file 26 Web

browser

site 56 Web browser button 12 Web site 56

connecting to 57

downloading software 58

Gateway 65

navigating 56

viewing 56, 57 Windows key 6 World Wide Web 56

Y-splitter 14

ZIP drive 15, 17, 35

indicator light 11

latch 17 Zoomed Video card 30

Gateway SOLO 2150 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual