Gateway SOLO 2100 User Manual

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User’s Guide 1

2 Gateway Solo™ 2100 Multimedia Notebook

Contents

Legal notices .............................................................. 4

Specifications .............................................................. 6

If you don’t read anything else . . . Read this! ....................................... 8

System Overview.......................................... 9

Outside the System ......................................................... 10

Inside the System .......................................................... 12

Getting Started .......................................... 13

Connecting AC Power ...................................................... 14

Powering up the System ..................................................... 15

Power button setting .................................................... 15

LCD Display .............................................................. 17

Keyboard ................................................................ 18

Key combinations/hot keys ................................................ 18

EZ Pad Pointing Device ...................................................... 22

Customizing the EZ P ad .................................................. 23

Windows 95 ............................................................. 24

Start button ........................................................... 25

Task b a r .............................................................. 25

Windows 95 manual ..................................................... 25

On-line documentation ................................................... 25

Ordering manuals ....................................................... 25

Modularity/Connectivity ................................... 27

Batteries ................................................................ 28

Charging/discharging the battery pack ........................................ 28

Battery status .......................................................... 2 9

Removing the battery pack ................................................ 30

Modular Option B ay ........................................................ 31

Modular CD-ROM, floppy disk drive, and battery pack ............................. 31

Swapping modules ...................................................... 32

External Floppy Drive Adapter ................................................. 33

Hard Disk Drive ........................................................... 34

Memory ................................................................ 35

PCMCIA Cards ............................................................ 37

Connections ............................................................. 38

IR port ............................................................... 38

Gateway 2000 Solo™ mini-docking station ..................................... 39

User’s Guide 3

Using the System ........................................ 41

Built-in Microphone/Stereo Speakers ............................................. 42

Making an Audio Recording .................................................. 43

Loading a Screen Saver ...................................................... 44

Playing an Audio C D ....................................................... 45

Using a Modem ........................................................... 46

Advanced Topics ......................................... 49

Power-Saving Modes ....................................................... 50

Standby mode ......................................................... 50

Suspend/Resume mode................................................... 50

Rebooting ............................................................ 50

Setup Menus ............................................................. 51

Main menu ........................................................... 52

Advanced menu ........................................................ 54

Security menu ......................................................... 56

Power menu .......................................................... 59

Exit menu ............................................................ 61

Popup Status Display ....................................................... 62

Port/IRQ Configurations ..................................................... 63

Zoomed Video ............................................................ 64

Accessories ............................................. 65

Maintenance/Troubleshooting .............................. 67

Care and Maintenance ...................................................... 68

Virus Checking ............................................................ 69

Hard Drive Utilities ......................................................... 70

Disk defragmenter ...................................................... 70

ScanDisk ............................................................. 70

Reformatting the Hard Disk Drive ............................................... 71

Troubleshooting ........................................................... 72

Start u p .............................................................. 72

General .............................................................. 73

Frequently asked questions ................................................ 74

Important Information ...................................................... 76

Calling Gateway 2000 U.S. ................................................ 77

Calling Gateway 2000 outside the U.S. ........................................ 77

Index .................................................. 78

4 Gateway Solo™ 2100 Multimedia Notebook

Legal notices

Gateway Solo™ 2100 Multimedia Notebook Gateway 2000

This book is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form without prior written consent from Gateway 2000.

The information in this manual has been carefully checked and is believed to be accurate. However, Gateway 2000 assumes no responsibility for any inaccuracies that may be contained in this manual. In no event will Gateway 2000 be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, Gateway 2000 reserves the right to make improvements in this manual and the products it describes at any time, without notice or obligation.

Trademark acknowledgments

AnyKey, cow spot motif, Gateway 2000, TelePath, stylized “G” design, and motto “You’ve got a friend in the business” are registered trademarks of Gateway

2000. EZ Pad, EZ Point, Gateway Solo, GW2K, and Vivitron are trademarks of Gateway 2000. Intel is a registered trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies.

FCC statement

Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

u Reorient or relocate the receiving antenna u Increase the separation between the equipment

and receiver

u Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected

u Consult an experienced radio/TV technician for

help.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To meet FCC requirements, shielded cables are required to connect this device to any other Class B certified device.

INDUSTRY CANADA Notice — For the customers in Canada

This apparatus complies with the Class B limits for radio noise emissions set out in Radio Interference Regulations.

INDUSTRIE CANADA Notice — Pour les utilisateurs au Canada

Cet appareil est conforme aux normes Classe B pourbruits radioélectriques, spécifiés dans le Règlement sur le broullage.

Cautions and Warnings

Caution: Danger of explosion if battery is incorrectly replaced. The battery can pose a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 60°C (140°F), or incinerate. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries promptly and according to the manufacturer’s instructions.

Attention: Il y a danger d’explosion s’il y a replacement incorrect de la batterie. Remplacer uniquenment avec une batteries du meme type ou d’un type recommande par le constructeur. Mettre rebut les batteries usagees conformement aux instructions du fabricant.

Vorsicht: Explosionsgefahr bei unsachgemäßem Batteriewechsel. Originalbatterien nur durch gleiche oder vom Hersteller empfohlene Batterien ersetzen. Gebrauchte Batterien an Gateway 2000 zurücksenden.

Advarsel: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner.

Caution: Replace the cord if it becomes damaged. U.S. and Canadian replacement cords must be UL-approved (CSA certified in Canada) type SPT-2, 18 AWG, 2conductor cord with permanently attached NEMA type 1-15P plug at one end and a permanently attached S1 connector body on the other. Cord length may not exceed 15 feet. Outside the U.S. and Canada the cord must be rated for at least 250VAC at 10 amps, and must indicate international safety agency approval. The plug must be a type appropriate for the country of use.

Obtain replacement cords at an authorized service center. The replacement must be of the same type and voltage rating as the original cord.

Vorsicht: Beschädigte Kabel ersetzen. Ersatzkabel in den USA und Kanada müssen folgende Bedingungen erfüllen: UL-anerkannter (in Kanada CSA-zertifizierter) SPT-2 Typ, 18 AWG, 2-Leiter-Kabel mit fest installiertem NEMA-Typ-1-15P-Stecker und fest installierter Anschlußdose am anderen Ende, max. 4,57 m Länge. Außerhalb der USA und Kanada gelten folgende Bedingungen: Kabel für mindestens 250 V Wechselstrom bei 10 A, anerkannt durch internationale Sicherheitsbehörde, landesspezifischer Stecker.

Ersatzkabel nur im Fachhandel erwerben. Nur Ersatzkabel des gleichen Typs und für die gleiche Spannung (Voltzahl) wie das Originalkabel verwenden.

User’s Guide 5

Warning: Always plug the cord into an easily accessible outlet near the equipment so that unplugging the cord is an easy way to shut off power.

Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious personal injury or death. Return defective AC adapters to Gateway 2000.

The AC adapter is intended for use with a computer. Both must meet EN 60950.

Achtung: Netzkabel stets in eine gut zugängliche Steckdose nahe der Ausrüstung einstecken, um durch einfaches Ziehen des Steckers jederzeit die Stromversorgung unterbrechen zu können.

Den Adapter unter keinen Umständen auseinanderbauen. Der Adapter enthält keine vom Benutzer zu ersetzenden oder zu wartenden Bestandteile. Die Spannung im Adapter kann beim Auseinanderbau zu Verletzungen oder Tod führen. Beschädigte Adapter an Gateway 2000 zurücksenden.

Der Adapter ist für den Gebrauch mit einem Computer bestimmt. Adapter und Computer müssen die Norm EN 60950 erfüllen.

Environmental considerations

Your Gateway Solo 2100 Multimedia Notebook has been engineered to provide many years of reliable service. However, you should give it the same reasonable care and protection that you would any other electronic equipment. Damage caused by dropping the Gateway Solo 2100 Multimedia Notebook, impact with another object, or immersion in liquids is not covered by the warranty. Never expose the Gateway Solo 2100 Multimedia Notebook to rain, snow, or moisture. Avoid locations with high levels of dirt, dust, or smoke.

CAUTION: DO NOT OPEN. NO USER SERVICEABLE PARTS INSIDE.

ATTENTION: NE OUVRIER PAS. PARTIS RÉPARABLES UNIQUEMENT Á L'USINE.

VORSICHT: NICHT ÖFFNEN. ENTHÄLT KEINE VOM BENUTZER ZU

WARTENDEN BESTANDTEILE.

In our effort to use nature’s resources efficiently and wisely, Gateway 2000 prints all manuals on recycled papers that meet the minimum requirements established by the Federal EPA in its guidelines for recycled paper products.

Printed in the United States of America

Part # SYSMAN032AAUS 8501011

MAN US SYS SL21 USR GDE

6/96

6 Gateway Solo™ 2100 Multimedia Notebook

Specifications

(Specifications are subject to change without notice or obligation.) CPU

Cache RAM Core logic Clock frequency BIOS

LCD panel size LCD panel resolution LCD panel color depth

External video External video resolution Video

Video interface Video memory Zoomed video

Intel Pentium™ 100, 120, or 133MHz, TCP packaging 256K pipelined burst level 2 EDO; 8MB minimum, expandable to 40MB Intel 82430MX (Mobile Triton I), PCI bus 50/60/66MHz Phoenix; 256KB Flash ROM

11.3″ DSTN, 11.3″ TFT, 12.1″ TFT SVGA 800 × 600 TFT: 65,536 colors (16-bit) at SVGA resolution;

DSTN: 256 colors at SVGA resolution Supports simultaneous LCD/External monitor 640 × 480 with 16 million colors to 1024 × 768 with 256 colors Cirrus 7548 with DCI/Direct draw capability, GUI motion video acceleration,

continuous X/Y upscaling to 1024 × 768, and an enhanced Bit-BLT engine 32-bit PCI bus with 64-bit memory interface 1MB EDO RAM PCMCIA connection to zoomed video port

Keyboard

Mouse/Pointer External ports

Battery pack

Second battery Battery life Battery charge time

85 keys (U.S.), full size 19mm pitch; 2.7mm travel; provides same functions as standard Windows 95 AT keyboard; US, UK English, German, French, and Japan available

EZ Pad integrated pointer; PS/2-type connector for external mouse IRDA-1 IR port, serial port (16550A-compatible), parallel (bi-directional, EPP,

ECP), video, PS/2 keyboard/mouse, docking station connector, PCMCIA Type III or two Type I or II card socket, line in, speaker out, and microphone

Li-Ion 35W, 14.4V; Batteries can be ”warm-swapped“ in the battery bay without rebooting. Recharges in system. Conforms to APM 1.2 standard

A second battery can be installed and charged in the modular drive bay Approximately 2.5 hours with one battery and APM enabled

1.5 hours with the system off; 3.0 hours with the system operating; times double if two batteries are installed

User’s Guide 7

AC adapter Modular drive bay Hard disk drive

Hard disk controller Floppy disk drive

CD-ROM drive

Audio chipset Speakers Microphone

Mini-docking station

Accessories

19VDC, 45W output; auto voltage adjustment between 100 and 240V Internal 1.44MB 3.5″ floppy drive, 5″ CD-ROM drive, or battery pack Removable; accepts 2.5″, 12.5mm hard disk drive; 540MB, 810MB and

1.3GB Enhanced IDE, on PCI bus Removable; 1.44MB 3.5″ floppy drive; ”hot-swappable“ with optional

second battery pack; optional adapter allows external connection Removable; 6X XA mode 2 compatible

ESS 1888 stereo sound Speakers built-in to palm rest Omnidirectional microphone under LCD panel on right

Two serial, one parallel, VGA output, DC-in, line out, PS/2 keyboard, PS/2 mouse, MIDI/game port, one PCMCIA Type III or two Type II; ”hot-dockable“

AC adapter; IR (infrared) module; lithium battery; mini-docking station; hard drives; memory modules; external floppy disk drive adapter; leather carrying case, nylon carrying case; external speakers; modem; ethernet cards

Dimensions Weight

Operating temperature Storage temperature Operating humidity Storage humidity Operating altitude

Storage altitude

Certification

(W × D × H) 11.3″ × 8.97″ × 1.93″ (288mm × 228mm × 49mm) System weight: 6.9 lbs with battery and CD-ROM drive

Traveling weight: 7.7 lbs with battery, CD-ROM drive and AC adapter 5 to 35°C

-20 to 60°C 20 to 80%; noncondensing relative humidity 8 to 90%; noncondensing relative humidity 8000 feet; nonpressurized

(Does not refer to pressurized commercial aircraft) 40,000 feet; nonpressurized

FCC Class B, UL1950, TUV/EN60950, CSA 22.2

8 Gateway Solo™ 2100 Multimedia Notebook

If you don’t read anything else . . . Read this!

Your Gateway Solo™ 2100 Multimedia Notebook provides all the power and multimedia capabilities of a full-size desktop system, yet allows you the convenience of a lightweight portable notebook.

The Gateway Solo 2100 contains the following special features:

See page 31.

See page 33.

See page 35.

See page 34.

See page 39.

See page 31.

See page 57.

See page 62.

See page 64.

System Modularity — The system has a modular option bay that accepts either a floppy disk drive module, a CD-ROM module or an additional battery pack.

Note: Be sure to remove any cardboard inserts that may have shipped with

your CD-ROM module or floppy disk drive module. The floppy disk drive module has an optional external adapter so you can

use the floppy disk drive module and CD-ROM at the same time, or use the floppy disk drive module with an additional battery pack.

Install additional memory modules with ease. Swapped out the hard drive with another hard disk drive. Use the optional mini-docking station to save time by plugging in peripherals

and leaving them plugged in. The mini-docking station easily connects to the rear of the system, enabling all attached peripherals.

Dual Battery Operation — To operate with two batteries at the same time, install one battery pack in the battery bay and an optional second battery pack in the modular option bay. This option is ideal when you travel, providing additional hours of uninterrupted use. Plug in the AC adapter, and charge both battery packs at the same time.

Backup Password Protection — Selecting this option from the Security menu in the Setup menus will allow you to access your system if you have forgotten your password. Place and store the supervisor password on a diskette in a hidden file.

Popup Status Display — Through a set of hot key options you can monitor battery status, temporarily change the power management level, view AC adapter connection, view mute function enabled/disabled, change volume settings, change brightness levels or change contrast levels (DSTN models only).

Zoomed Video — The video information for most PC cards goes through the CPU or system bus, taking up additional processing time. Zoomed video routes the video information directly to the video card, freeing up the processor for other tasks.

User’s Guide 9

System Overview

Outside the System.................. 10

Inside the System ................... 12

10 Gateway Solo™ 2100 Multimedia Notebook

Outside the System

Take a quick tour of the system to familiarize yourself with the options available.

Cover latch

Battery bay

Figure 1. Front View

Retaining pin guide hole:

For optional mini-docking station.

Modular option bay:

Floppy disk drive module installed.

Retaining pin guide hole:

For optional mini-docking station.

Rubber footRubber foot

Figure 2. Bottom View

Modular option bay release latch

Battery bay release latch

Expansion memory access panel

Hard drive

access cover

User’s Guide 11

AC Connector:

Connect the AC adapter here.

Floppy/Parallel Port:

Connect an external floppy disk drive or other parallel device here.

Figure 3. Rear View

120-Pin Docking Station Port:

Connect the optional mini-docking station here.

IR port:

Place the transmitter/receiver within two feet so it can “see” the port.

Serial Port:

Connect any serial device here.

VGA Port:

Connect any standard

monitor here.

Kensington lock slot

Mic:

Connect an external microphone here (disables internal microphone).

Figure 4. Right Side View

PCMCIA eject buttons

Figure 5. Left Side View

Line in:

Connect external audio source here.

PCMCIA slots:

Accepts two Type I or Type II cards or one Type III card.

Headphones:

Connect headphones or external speakers here (disables built-in speakers).

Hard drive access

PS/2 port:

Connect an

external mouse or

keyboard here.

12 Gateway Solo™ 2100 Multimedia Notebook

Inside the System

System LEDs

Power button

LCD color display:

11.3-inch DSTN,

11.3-inch TFT, or

12.1-inch TFT

Built-in microphone:

Can record meetings, etc.

Stereo speakers

Full-sized keyboard:

Windows 95 keys and special function keys.

Stereo speakers

Figure 6. Interior View

Power LED

Caps Lock LED

Battery bay

EZ Pad™ pointing device:

Controls the cursor like a mouse.

Modular option bay:

CD-ROM module installed.

Battery charging power LED

Figure 7. System LEDs

Pad Lock LED Scroll Lock LED

Floppy disk drive LED

Hard disk drive LED

User’s Guide 13

Getting Started

Connecting the AC Power ............ 14

Powering Up the System ............. 15

LCD Display........................ 17

Keyboard ......................... 18

EZ Pad............................ 22

Windows 95 Basics.................. 24

14 Gateway Solo™ 2100 Multimedia Notebook

Connecting AC Power

The first time you use the Gateway Solo™ 2100 Multimedia Notebook, use the AC adapter to fully charge the battery and provide the system with a constant supply of power.

Caution: Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord.

To connect the AC power adapter to the system:

1 . Plug the AC adapter into the system’s AC connector.

2. Connect the power cord to the AC adapter.

3. Plug the power cord into an electrical outlet.

AC adapter

Power cord

Figure 8. AC Power Connection

Warning: Do not attempt to disassemble the AC adapter. The AC adapter

has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious personal injury or death. Return defective AC adapters to Gateway 2000.

Powering up the System

User’s Guide 15

See page 10.

See page 59.

Slide the latch on the front face of the system to the right to release the cover, and open up the system. The power button is located in the upper left corner on the notebook surface.

The power button on your system is preset in On/Off mode. However, you can set it to function either in On/Off or Suspend/Resume mode. This setting affects the manner in which your system operates.

Power button

Figure 9. Locating the Power Button

Power button setting

When the power button setting in the Power menu is On/Off and:

u the system is off, press the power button to turn On the computer.

See page 50.

u the system is on, press the power button to turn the computer

pletely Off

Remember, turning the system completely off when the power button is set for On/Off mode causes every part of the computer to power down.

Any unsaved work will be lost!

system.

When the power button setting in the Power menu is Suspend/Resume and:

u the system is off (in Suspend mode), press the power button to

power

u the system is on, press the power button to cause the computer to enter

Suspend mode

u Press and hold the power button for two seconds to turn the system

completely Off

Remember, when the system is on and set for Suspend/Resume mode, pressing the power button does not completely turn off the computer and button for two seconds to completely power down the system.

Pressing the power button will

to the computer.

the system does not reboot

. You must press and hold the power

com-

reboot

Resume

the

16 Gateway Solo™ 2100 Multimedia Notebook

To check/change the power button setting:

1 . Turn the system on.

2. Press the F2 key when you see the message Press <F2> to access

SETUP in the lower left corner of the display, before Windows 95 loads,

to access the Setup menus. The system beeps, then the Main menu appears.

3. Using the Right Arrow key, move to the Power menu.

4. The first available option is Power button mode:. If the setting displayed is

the one you want, go to Step 6.

5 . Press the Spacebar to change the setting.

6. Press the ESC key to access the Exit menu. 7 . Press Enter to Save changes & exit, then press Enter again, or use the

Down Arrow key to select any other option.

LCD Display

The Gateway Solo™ 2100 Multimedia Notebook features a built-in, backlit, color LCD display. This display is either an 11.3-inch DSTN, 11.3-inch TFT, or

12.1-inch TFT display. Each of these SVGA displays provides sharp, crisp resolution and crystal clear color.

User’s Guide 17

See page 19.

See page 60.

Figure 10. LCD Display

Tilt the system’s entire cover forward or backward to adjust the viewing angle. Press the Fn key together with the Left Arrow and Right Arrow keys to control display contrast (DSTN display only), or press the Fn key together with the Up Arrow and Down Arrow keys to control display brightness.

Pressing the Fn key together with the F1 (Display Off) key will toggle off the display and save power. Press any key to reactivate the display.

A few small dots of color may occasionally appear on the screen. This is normal and does not affect the overall screen image.

Connect an external monitor to the computer through the VGA port on the rear of the system, or the VGA port on the optional mini-docking station. Press the Fn key with the F3 (LCD/CRT) key to toggle between active displays.

Note: This system ships with the Auto dim with battery only feature enabled.

Auto dim cuts LCD power 50% when the system is operating on battery power.

18 Gateway Solo™ 2100 Multimedia Notebook

Keyboard

The Gateway Solo 2100 Multimedia Notebook features an 85-key keyboard. To provide the full functionality of a 101/102-key keyboard, many of these keys have been assigned alternate functions, including shortcut keys for Windows board through the PS/2 port on the rear of the system, or the PS/2 (keyboard) port on the optional mini-docking station.

95 and Popup Status Display menus. Connect an external key-

Hot Function Keys

Fn Key

Figure 11. Keyboard

Windows 95 Start Button Key

Key combinations/hot keys

For normal key functions:

u Press the key alone to get standard lowercase letters, numerals and

punctuation marks.

u Press the key together with the Shift key to get standard uppercase letters

and symbols.

Numeric Keypad

Windows 95 Start Button Key

Windows 95 Menu Key

Brightness or Contrast (DSTN only) keys

See page 17.

See page 62.

See page 17.

See page 50.

See page 21.

User’s Guide 19

Press one of the following keys (with blue letters) together with the Fn key to get these specific functions.

Key Combination Description

+ +

Turns the LCD display off to reserve power. Press any key to restore the display.

Displays the power status display for the Popup Status Display program in the upper left corner of the Windows 95 desktop. After four seconds, the display disappears.

Toggles between the LCD display, external CRT display, or both displays at the same time as the active display.

Places the system in Suspend mode. Press the power button to resume power to the notebook.

Makes temporary changes to the power management mode setting and displays the power status display for the Popup Status Display program reflecting the changes. After four seconds, the display disappears.

Enables and disables the mute function and displays the power status display for the Popup Status Display program reflecting the changes. After four seconds, the display disappears.

Decreases the system volume level and displays the volume meter for the Popup Status Display reflecting the changes. After four seconds, the display disappears.

Increases the system volume level and displays the volume meter for the Popup Status Display reflecting the changes. After four seconds, the display disappears.

Enables the Pad Lock function, so you can access the embedded numeric keypad. The Pad Lock LED stays lit while this function is enabled. Press the key combination again to disable.

In some programs you can scroll through large volumes of text. The Scroll Lock LED stays lit as long as this function is enabled.

Toggles between expanded and non-expanded video mode. Some DOS games need a 640 x 480 video display (TFT only).

Places the system briefly into Standby mode. Press any key to resume power to the system.

+ +

System Requirement. This key combination is reserved. Will print the screen if an external printer is connected to the

system. Pauses the display when text is scrolling very quickly. Press

the key combination again to restart the text flow. In some programs this key combination breaks the text. Press

the key combination again to restart the text flow. In some programs this key combination will send you to the

starting point of your text.

20 Gateway Solo™ 2100 Multimedia Notebook

Key Combination Description

In some programs this key combination sends you to the ending point of your text.

Increases LCD brightness and displays the brightness meter for the Popup Status Display reflecting the changes. After four seconds, the icon disappears.

Decreases LCD brightness and displays the brightness meter for the Popup Status Display reflecting the changes. After four seconds, the icon disappears.

Increases LCD contrast (DSTN only) and displays the contrast meter for the Popup Status Display reflecting the changes. After four seconds, the icon disappears.

Decreases LCD contrast (DSTN only) and displays the contrast meter for the Popup Status Display reflecting the changes. After four seconds, the icon disappears.

See page 62.

+ +

Table 1. Function Keys/Hot Keys

User’s Guide 21

See page 19.

Press the Fn and Pad Lock keys together, then press one of the following keys to activate keys in the numeric keypad.

Key Combination Description

Pressing the 7 key produces a 7 when the Pad Lock function is enabled.

Pressing the 8 key produces an 8 when the Pad Lock function is enabled.

Pressing the 9 key produces a 9 when the Pad Lock function is enabled.

Pressing the zero key produces a / when the Pad Lock function is enabled.

Pressing the U key produces a 4 when the Pad Lock function is enabled.

Pressing the I key produces a 5 when the Pad Lock function is enabled.

Pressing the O key produces a 6 when the Pad Lock function is enabled.

Pressing the P key produces an * when the Pad Lock function is enabled.

Pressing the J key produces a 1 when the Pad Lock function is enabled.

Pressing the K key produces a 2 when the Pad Lock function is enabled.

Pressing the L key produces a 3 when the Pad Lock function is enabled.

Pressing the ; key produces a - when the Pad Lock function is enabled.

Pressing the M key produces a 0 when the Pad Lock function is enabled.

Pressing the . key produces a . when the Pad Lock function is enabled.

Pressing the / key produces a + when the Pad Lock function is enabled.

Table 2. Numeric Keypad Combinations

22 Gateway Solo™ 2100 Multimedia Notebook

EZ Pad Pointing Device

Like a mouse, the EZ Pad pointing device controls the movements of the cursor on the screen. Press a finger against the pad, then slide it in the direction you want the cursor to move. Use the mouse buttons or tap on the pad to select something.

Pad:

Slide finger across pad to control cursor movement. Tap on the pad to emulate the mouse button.

Left mouse button

Figure 12. EZ Pad

Right mouse button

There are two ways to click:

u Position the cursor on the item and press the left mouse button once. u Position the cursor on the item and tap on the pad once.

There are two ways to double-click:

u Position the cursor on the item and press the left mouse button twice. u Position the cursor on the item and tap on the pad twice.

There are two ways to drag and drop:

u Position the cursor on the item and hold down the left mouse button

while sliding your finger to reposition the cursor, then release the mouse button.

u Position the cursor on the item, tap on the pad twice; after the second

tap, hold and slide (

without lifting your finger

) to reposition the cursor,

then lift your finger to release.

Customizing the EZ Pad

You can adjust mouse button configuration, drag, edge motion, cursor’s speed, rate, size and disable the pad tap.

To customize the EZ Pad:

1 . Clicking on Start, Settings, and Control Panel.

2. Double-click on the Mouse icon.

3. Click on each of the different tabs to see the options available.

Experiment with the different options and find the ones most comfortable for you. Refer to your Windows 95 documentation for further information.

Note: The mouse may become erratic and hard to control if your fingers

have excess moisture or perspiration. You can attach an external mouse to the notebook through the PS/2 port on

the back of the notebook or the PS/2 (mouse) port on the optional minidocking station. It is not necessary to power down the system when connecting an external mouse.

User’s Guide 23

24 Gateway Solo™ 2100 Multimedia Notebook

Windows 95

Once you initiate Windows 95, the first thing that appears on the display is the

Welcome to Windows 95

information about what’s new, the opportunity to register your software online, information about Windows products and useful tips.

Figure 13. Welcome to Windows 95 Screen

screen. This screen provides a Windows tour,

Click the Windows Tour button to start a brief tour of the operating system. This tour provides information on starting a program, exploring your disk, finding a file, switching windows and using Help. Click on the button next to the topic that you are interested in, then follow the screen prompts. If you have any questions about the instructions, click on the Show Me button. Click the Exit button and follow any screen prompts when you are finished.

Click on What’s useful. This screen gives an overview of changes between earlier versions of Windows and Windows 95. Click on the box next to the topic you are interested in. Click on the X in the upper right corner of the window to close the screen.

Click on the free number. You will need a modem to access this option.

Click on purchase. You must load the Windows 95 CD-ROM in the CD-ROM module to access this option.

Clicking Next Tip provides operational tips, which are displayed in the Did you know... section of the

Click on either the Close button, or the X in the upper right corner of the Welcome screen to close it and start using Windows 95.

Product Catalog to see what other Windows options are available for

New for information more experienced users might find

Online Registration button to register your software using a toll-

Welcome to Windows 95

screen.

Start button

The start button is located in the bottom left corner of the Windows 95 desktop and accesses the Start menu. Most programs and applications are launched via the Start menu. To access the menu, click on the Start button

or press one of the

Figure 14. Windows 95 Start Button

Task bar

The task bar is located along the bottom of the Windows 95 desktop. The task bar contains the start button in the left corner and displays all active/ running programs. If a program has been minimized, click on the program name in the task bar to restore it.

Figure 15. Windows 95 Task Bar

User’s Guide 25

ÿ keys.

Windows 95 manual

If you have additional questions regarding Windows 95, check the Windows 95 manual you received with your notebook. Please use this manual as a reference for all Windows 95 questions.

On-line documentation

Some of the software packages that came with your notebook contain online documentation. Check the Help option which is featured in each software package.

Ordering manuals

If you prefer paper manuals, you can purchase them at an additional cost through the Document Offer Program. Order forms are included in the information pack that came with your system software CDs.

26 Gateway Solo™ 2100 Multimedia Notebook

User’s Guide 27

Modularity/Connectivity

Batteries .......................... 28

Modular Option Bay ................. 31

External Floppy Drive Adapter ......... 33

Hard Disk Drive ..................... 34

Additional Memory .................. 35

PCMCIA Cards ...................... 37

Connections ....................... 38

28 Gateway Solo™ 2100 Multimedia Notebook

Batteries

See page 10.

When you first receive your system, the battery is installed in the battery bay, but will not have a full charge. The battery bay is located in the right front panel of the system. We recommend that you completely charge, then dis-

charge the battery twice. This optimizes the battery’s life and performance.

Figure 16. Battery Pack (bottom view)

Charging/discharging the battery pack

See page 31.

The battery must be installed in the notebook and connected to an AC power source to charge completely. The battery will charge if the system is operating, as long as the AC adapter is properly connected. For twice the battery life, you can install an optional second battery pack in the modular option bay. The notebook can run on a fully charged battery for about two and a half hours of normal use before the battery needs recharging.

See page 59.

One Pack Two Packs

System Status Charge Time Charge Time

I d l e 1.5 hours 3 hours Operating 3 hours 6 hours

Table 3. Battery Charging Chart

Note: Your battery performance may vary, depending on power manage-

ment settings and usage.

When the battery level gets low:

u The system emits three beeps

User’s Guide 29

See page 12.

See page 25.

WARNING! LOW BATTERY

Battery status

BAT1 85% BAT2 00% P M OFF USER DEF AC ON MUTE

u The battery charging power LED flashes u The battery icon in the lower right of the task bar has a red ”X“ over it u The power status display appears, flashing a warning in the upper left

corner of the display

u The Low Battery screen appears, advising you to change your battery or

switch to AC power immediately to prevent losing your work.

Once the battery pack is fully discharged, reconnect the AC adapter to the notebook to recharge the battery.

You can check battery status several ways.

u Click on Start, Settings, and Control Panel. Double click on the Power

icon. You can view the battery status and set power preferences from this screen, which stay in effect until they are changed in Windows. Click on the X in the upper right corner of the screen to close it.

u Press the Fn key together with the F2 (Popup) key, or the F5 (PM) key.

The power status display appears in the upper left corner of the display. This display monitors battery status, power management selection, and mute function status. BAT1 monitors the status of the battery pack in the battery bay. BAT2 monitors the status of the optional second battery pack, which can be installed in the modular option bay. After four seconds of inactivity, the display will disappear.

See page 25.

u Position the cursor over the power cord (AC) or battery icon in the lower

right corner of the task bar. A battery status screen will appear. Moving the cursor anywhere on the display causes the screen to disappear.

u Click twice on the power cord or battery icon in the lower right corner of

the task bar. A more detailed battery status screen will appear. Click on the X in the upper right corner of the screen to close it.

30 Gateway Solo™ 2100 Multimedia Notebook

Removing the battery pack

See page 50.

See page 19.

While the battery pack may not be charged by itself, battery packs can be ”warm-swapped“ in the battery bay. This means you can change battery packs while in Suspend mode without totally rebooting the system.

To remove/replace the battery pack:

1 . Save all work.

2. Press the Fn key together with the F4 (Suspend) key to put the system

into suspend mode, or press and hold the power button for two seconds if the power button is configured for Suspend/Resume mode.

3. Close the cover and turn the system over.

4. Slide the battery release latch to the left.

5. Hold the latch in place and place your fingers over the raised bar on the

battery pack next to the latch.

6. Slide the battery pack straight out and away from the system.

7. Slide a charged battery pack (bottom side up) straight into the battery

bay until it ”snaps“ into place.

8. Turn the notebook right side up and open the cover.

9. Press the power button to resume power to the system.

Battery release latch

Figure 17. Locating the Battery Release Latch Figure 18. Removing the Battery Pack

Warning: The battery can pose a fire or chemical burn hazard if mistreated.

Do not attempt to disassemble, heat above 60°C (140°F), or incinerate.

Modular Option Bay

The Gateway Solo™ 2100 Multimedia Notebook features a modular option bay located in the right front panel of the notebook. This bay accepts the modular CD-ROM drive, the modular internal floppy disk drive, or an optional additional battery pack. The modular option bay houses either drive or the battery pack, but only one at a time.

Note: Be sure to remove any cardboard inserts that may have shipped with

your CD-ROM module or floppy disk drive module.

Figure 19. Locating the Modular Option Bay

Note: Be sure to save and exit any applications before initiating any of the

following procedures.

User’s Guide 31

Modular option bay:

Floppy disk drive module installed.

To use CD-ROM and floppy disk drive functions simultaneously, install the modular CD-ROM drive and connect an external floppy drive to the floppy/ parallel port on the rear of the system or the optional docking station, or use the optional external floppy drive adapter for the floppy disk drive module.

Modular CD-ROM, floppy disk drive, and battery pack

Figure 20. CD-ROM (bottom view) Figure 21. Floppy Disk Drive (bottom view)

Figure 22. Battery Pack (bottom view)

32 Gateway Solo™ 2100 Multimedia Notebook

Swapping modules

The floppy disk drive module and the battery pack are ”hot-swappable“ in the modular option bay. This means that you can change between battery packs or from battery pack to floppy disk drive and back again without having to reboot the system. To ensure that the system can recognize and read it, the CD-ROM must already be installed when you boot up the system. If the system is on when you install or remove the CD-ROM, the operating system will not ”recognize“ or ”find“ it.

To switch between the CD-ROM module and another module:

1. Save all work.

2. Press the power button, or press and hold the power button for two

seconds if you configured the power button for Suspend/Resume mode to turn the system completely off.

3. Close the cover and turn the system over.

4. Locate the modular bay access latch, and slide the latch to the right.

5. Hold the latch in place, then place your fingers over the raised bar next

to the latch.

This does not, however, apply to the CD-ROM.

6. Pull the CD-ROM module straight out and away from the system.

7. Turn the floppy disk drive module or battery pack over. The system was

turned over, so the module being installed must be turned over as well.

8. Push the module straight into the bay until the latch locks into place.

9. Restart the system.

Modular option bay release latch

Figure 23. Locating the Release Latch Figure 24. Removing the Module

External Floppy Drive Adapter

You can connect an optional external floppy disk drive to the floppy/parallel port on the back of the system. You can also connect the external drive to the floppy/parallel port on the optional mini-docking station. The connection requires the floppy drive cable that was provided with your disk drive, or the optional external floppy drive adapter for the modular floppy disk drive. It is not necessary to reboot the system for it to recognize the external floppy disk drive connection.

To connect the external floppy disk drive:

1. Connect the parallel connector of the floppy drive cable to the floppy/

parallel port on the system, or the floppy/parallel port on the optional mini-docking station.

2. Connect the floppy drive cable’s other connector to the connector on the

external floppy drive.

Note: If the internal floppy disk drive module is already installed in the

modular optional bay, the external floppy disk drive will not be recognized.

User’s Guide 33

external

floppy

To connect the optional external floppy drive adapter and floppy disk drive module:

1 . Attach the parallel connector of the external floppy drive adapter to the

floppy/parallel port on the system, or the floppy/parallel port on the optional mini-docking station.

2. Slide the floppy disk drive module straight into the external floppy drive

adapter until the latch locks into place.

Figure 25. External Floppy Drive Adapter Figure 26. Inserting the Floppy Drive Module

Note: Remember, you do not need to reboot the system for it to recognize

the external floppy disk drive connection.

34 Gateway Solo™ 2100 Multimedia Notebook

Hard Disk Drive

You can remove the system’s hard disk drive (HDD) from the system for replacement, or to switch between optional additional hard drives.

Figure 27. Hard Disk Drive (bottom view)

To remove and replace the hard disk drive:

1 . Save all work.

2. Press the power button, or press and hold the power button for two

seconds if you configured the power button for Suspend/Resume mode to turn the system completely off.

3. Close the lid.

See page 30.

4. Disconnect the AC power and turn the system over.

5. Remove the battery pack.

6. Locate the hard disk drive (HDD).

7. Remove the three screws holding the drive in place and set them aside.

8. Gently slide the hard drive away from the system.

9. Slide the new hard drive all the way into the system.

Caution: Do

10. Replace the three screws and gently tighten the drive into place.

11. Reinstall the battery pack and AC connections.

not

force the hard drive.

Figure 28. Locating the Hard Disk Drive Figure 29. Removing the Hard Disk Drive

Memory

User’s Guide 35

The system ships with at least 8MB of RAM on board. The RAM capacity can be upgraded to 40MB by installing optional memory modules in the two expandable memory sockets, located on the underside of the system. These sockets accept 8MB or 16MB modules.

Figure 30. Memory Module

To install a memory module:

1 . Save all work.

2. Press the power button, or press and hold the power button for two

seconds if you configured the power button for Suspend/Resume mode to turn the system completely off.

3. Close the lid.

4. Follow electrostatic discharge precautions when adding memory.

Preventing Electrostatic Discharge (ESD) Damage

The components inside your system are extremely sensitive to electrostatic discharge, better known as static electricity. Static electricity can cause irreparable damage to your system; however, if you follow the Sequential Procedure for grounding yourself and take note of the Handling Precautions, you should easily be able to avoid the possibility of such damage occurring.

Sequential Procedure

1. Wear a grounding wrist strap if one is available (available at most electronic stores).

2. Turn off the system power .

3. Remove the battery pack.

4. Remove all the cables.

Handling Precautions

o Never slide memory modules or other parts over any surface. A void static-causing

surfaces such as plastic and styr ofoam in your work area.

o Remove the part from its antistatic bag only when you are ready to use it. Do not

lay the part on the outside of the antistatic bag, as only the inside of the bag provides antistatic protection.

o Always hold cards by their edges and their metal mounting bracket. Avoid touching

components on the cards and the edge connectors that connect to expansion slots.

5. Disconnect the AC power.

36 Gateway Solo™ 2100 Multimedia Notebook

See page 30.

6 . Turn the system over and remove the battery pack.

7. Locate the memory module access panel.

8. Remove the screw and set it aside.

9. Use your thumb to press against the edge of the expansion memory

access panel and lift it away.

10. Gently insert the memory module into one of the sockets.

Caution: Do

11. Replace the memory access panel and the screw.

12. Reinstall the battery and reconnect the AC power.

13. Power up the system.

not

force the memory module.

Figure 31. Locating the Memory Module Access Figure 32. Locating the Memory Module Socket

Figure 33. Inserting a Memory Module

See page 53.

If you choose, you can verify the additional memory through the Main menu.

PCMCIA Cards

The system’s PC card slots are located behind the PC card door on the left side of the system. These slots accept two Type II PC cards or one Type III card. Since these are recessed slots, you can shut the door even when a PC card is installed. The system is preconfigured to automatically accept most PC cards. However, some PC cards, such as Zoomed Video cards, may require additional drivers. Refer to the PC card’s documentation.

Figure 34. PC Card

To install a PC card:

1. Flip open the PC card door on the left

side of the system.

User’s Guide 37

See page 64.

See page 25.

2. Select a PC card to install.

3. Locate the PC card slot in which you wish

to install the card. If you are installing a Type III PC card or Zoomed Video card, it must be inserted into the bottom slot.

4. Slide the card into the chosen slot and

operate the device as recommended in the PC card’s manual.

Figure 35. Installing a PC Card

To remove a PC card: 1 . Click on the PC card icon in the right corner of the task bar. A control

screen appears.

2. Click on the screen and another screen appears stating it is safe to remove the device. Click OK.

3. Press the appropriate eject button located to the left of the PC card slot and remove the card.

You do not need to reboot the system when changing most cards because it supports ”hot-swapping.“ This means you can usually just exchange one card for another. See your PC card’s documentation for further information.

38 Gateway Solo™ 2100 Multimedia Notebook

Connections

The system uses a variety of hardware to connect to peripheral devices or to other computer systems. When the Gateway Solo™ 2100 Multimedia Notebook connects to another system, that system is called the ”remote system.“

IR port

The IRDA-1 IR (infrared) port and optional module uses infrared technology to send signals between the notebook and a remote system. The IR port is located on the right side of the system. It can send signals, as well as receive them. A variety of desktop computers, printers and other peripherals are IRcompatible. Placing the Gateway Solo 2100’s IR port within three feet (one meter) of another unit’s IR port along with transfer software, will allow you to send and receive information to that remote desktop computer, printer or other peripheral. The optional module (the receiver/transmitter) must be placed no farther away than three feet (one meter), with the module’s IR port directly facing the Gateway Solo 2100’s IR port. The other end connects to the remote system’s serial port.

Figure 36. IR Port

IR port

Gateway 2000 Solo™ mini-docking station

The optional mini-docking station, or port replicator, duplicates many of the connectors and ports found on the system such as a line-out jack for audio, a MIDI/game port, PCMCIA slots, and an extra PS/2 port. Peripheral devices—such as an external keyboard, mouse, or joystick—connect to the minidocking station, which then is connected to the system.

AC power connector

PS/2 (mouse) port

User’s Guide 39

VGA port:

Connect any standard monitor here.

PS/2 (keyboard) port

MIDI/Game port:

Connect a musical device or joystick here.

Figure 37. Mini-Docking Station - Rear View

PCMCIA slots:

Two available

Eject buttons

Figure 38. Mini-Docking Station - Right Side View

IR port

Mini-docking station retaining pins (2)

Serial port:

Connect any serial device here.

Floppy/Parallel port:

Connect a floppy disk drive or any parallel device here.

Mini-docking station retaining pins (2)

Mic Headphones

Line in

Figure 39. Mini-Docking Station - Left Side View

The system connects to (or disconnects from) the mini-docking station with a few short steps.

40 Gateway Solo™ 2100 Multimedia Notebook

To connect the optional Gateway 2000 Solo™ mini-docking station:

1 . Save all work.

2. Close the lid.

3. Open the longer of the two port doors at the rear of the system. The port

door will slide into the system leaving a flush mounting area.

4. Open the handle on the mini-docking station.

See page 10.

Gateway Solo™ 2100 Multimedia Notebook

5. Place the front edge of the mini-docking station under the rear of the

system. The two mini-docking station retaining pins will settle into the two retaining pin guide holes on the insides of the raised rubber feet.

6. Close the handle on the mini-docking station to secure the connection.

7. Connect peripherals to the ports on the mini-docking station.

8. Open the lid

Mini-docking station handle

Mini-docking station

Figure 40. Connecting the Mini-Docking Station

To disconnect the Gateway 2000 Solo™ mini-docking station:

1 . Open the handle on the mini-docking station.

2. Lift the system up off the retaining pins.

3. Move the mini-docking station away from the system.

Note: Remember, you can leave the peripherals connected to the mini-

docking station for future use.

User’s Guide 41

Using the System

Built-in Microphone/Speakers .......... 42

Recording a Meeting ................ 43

Loading a Screen Saver............... 44

Playing an Audio CD................. 45

Using a Modem..................... 46

42 Gateway Solo™ 2100 Multimedia Notebook

Built-in Microphone/Stereo Speakers

This system contains a built-in microphone and stereo speakers.

Stereo speakers

Figure 41. Locating the Built-in Speakers and Microphone

Built-in microphone

Stereo speakers

See page 62.

See page 25.

There are several ways to control the volume.

u Click on Start, Settings, and Control Panel. Double click on the Multimedia

icon. You can change the volume from the Audio tab. Click on the X in the upper right corner of the screen to close it.

u Press the Fn key together with the F7 (Volume

A volume meter will appear in the upper left corner of the display. Hold the Fn key while tapping the F7 or F8 key to increase or decrease the volume level by single increments. After four seconds of inactivity, the display will disappear.

u Click once on the speaker icon in the lower right corner of the task bar. A

volume control screen will appear. Using the EZ Pad, slide the pointer up or down to change the volume setting. Click once anywhere on the Windows 95 desktop to close the screen.

u Click twice on the speaker icon in the lower right corner of the start bar. A

more detailed volume control screen will appear, containing volume and balance controls for volume control, wave, CD audio and synthesizer settings. Using the EZ Pad, slide the pointers to the left or right to control balance, or up or down to change the volume setting. Click on the X in the upper right corner of the screen to close it.

t), or F8 (Volumes) key.

Use the audio ports on the right side of the system, or the audio ports on the optional mini-docking station to add external speakers, headphones or a microphone.

Making an Audio Recording

Use the built-in microphone, or connect an external microphone using the Mic port on the right side of the system to make an audio recording.

Note: Remember, connecting an external microphone will disable the built-

in microphone. To make an audio recording:

User’s Guide 43

1 . Click on Start,

access the Sound - Sound Recorder screen.

2. Click on

3. Click on File and New to begin a recording.

4. Slide the mouse pointer slowly over the control buttons along the bottom

of the screen to display the function of each button.

5. Click on the l (Record) button to start recording.

6. Click on the n (Stop) button to end recording.

7. Click on

You can play back the recording in either Sound Recorder, or Media Player. To play back the recording in Media Player:

1 . Click on Start,

access the Media Player screen.

2. Click on 3 . Select the file to play back and click the Open button.

4. Slide the mouse pointer slowly over the control buttons along the bottom

of the screen to display the function of each button.

Programs, Accessories, Multimedia, and Sound Recorder to

Edit and Audio Properties to set/check record volume levels.

File and Save As... to name and store the recording.

Programs, Accessories, Multimedia, then Media Player to

File, then Open....

5. Click on the 6 . Click on the n (Stop) button to end recording.

u (Play) button to start the recording.

44 Gateway Solo™ 2100 Multimedia Notebook

Loading a Screen Saver

Screen savers perform a valuable function for your system. The system will go into Screen Saver mode after the user-established time has passed. A screen saver keeps a moving picture on the screen to prevent ghosting.

Different screen saver packages on the market reflect a variety of interests. If you are installing another screen saver, refer to the documentation that came with the package for specific installation instructions.

To load a Windows 95 resident screen saver:

1 . Click on Start,

2. Double-click on the Display icon to access the Display Properties screen.

3. Click on the Screen Saver tab to access the available resident screen saver

programs.

4 . Click on one of the screen saver options. An example of the screen ap-

pears on the simulated display.

5. Click on Se

6. Click on the s or t buttons to the right of the Wait: section of the Dis-

play Properties screen to set the time the system waits before going into Screen Saver mode.

7 . Click Ok when you have made all of your selections.

8. Click on the X in the upper right corner of the Control Panel to close the

screen.

Experiment with the different settings and choose the ones that work best for you.

Settings, and Control Panel.

ttings to customize your selection.

Playing an Audio CD

The Gateway Solo™ 2100 Multimedia Notebook contains all the key features needed to enjoy your favorite audio CDs.

Note: There must be power (either battery or AC) to the system before you

can open the CD-ROM tray. To play an audio CD:

User’s Guide 45

See page 32.

1 . Make sure the CD-ROM drive module is installed in the modular option

bay.

2. Press the eject button on the front of the CD-ROM drive module.

3. Gently pull the CD-ROM tray fully open and place the audio CD into the

tray.

4. Push in the CD-ROM tray until it closes completely.

5. The CD will start playing automatically.

6. Click on the CD Player option that appears in the task bar along the

bottom of the display, or click on Start, and CD Player to access the CD Player screen. You can change music tracks, view playing times, control the volume, set preferences, define a play list and even set the system to continuous or random play through this screen.

7. Slide the mouse pointer slowly over the control buttons on the CD Player screen to display the function of each button.

8. Click on the Eject button in the CD Player screen, or press the eject but- ton on the front of the CD-ROM drive when you have finished listening.

9. Gently pull the CD-ROM tray fully open and remove the CD; then close the tray completely.

Programs, Accessories, Multimedia,

Experiment with the different settings in the CD Player screen to find the ones that work best for you.

46 Gateway Solo™ 2100 Multimedia Notebook

Using a Modem

Installing and using a modem with the Gateway Solo™ 2100 Multimedia Notebook is an easy process. If you have ordered the TelePath 28.8 data/fax modem with your notebook, the drivers for the modem have already been preloaded onto the system.

Caution: Do not use your TelePath modem on a digital phone line.

Modems convert digital signals into analog signals that can be sent on normal, analog telephone lines. If you attempt to use the modem on a line that is already digital, the TelePath data/fax modem has built-in protec- tion, and will not work. Some modems could become permanently unusable. Most digital lines are in-house PBX systems. If you have any doubts about the type of line you have, ask your telephone service supplier.

To install the TelePath 28.8 data/fax modem:

1 .

Using the APM connector:

cable into the APM connector end of the modem (see Figure 42). If you have trouble plugging it in, turn the connector over.

Plug the APM connector end of the modem

See page 37.

Using the XJACK:

jack will pop out. Plug an RJ-11 connector from above into the XJACK (see Figure 43).

2. Insert the modem face up, 68-pin connector first, into the PCMCIA slot in

the left rear side of the notebook. Press the modem gently, but firmly into the PCMCIA slot until it will go no farther. Do not force the modem.

3. Plug the jack end of the modem cable into the RJ-11 wall jack. Use an RJ-

11 connector and extension telephone cable if you need a longer cord for your modem.

4. The modem is now enabled and ready to use.

Gently push on the end of the jack and release. The

RJ-11 connector

APM connector

XJACK

Figure 42. Making an APM Connection Figure 43. Making an XJACK Connection

User’s Guide 47

If you purchased the modem after the system, you will need to perfom a few additional steps to enable the modem.

To enable the TelePath 28.8 modem:

See page 31.

1 . Make sure the floppy disk drive module is installed in the modular option

bay, or connect the optional external floppy disk drive and install the floppy drive module.

2. Once the modem has been installed, the New Hardware Found window appears.

3. Click on the circle next to Driver from disk provided by hardware turer so a black dot appears in the center of that circle. The Install from Disk window appears.

4 . Insert the driver disk into the floppy disk drive module (usually designated

drive A:).

5. Type:

on the command line provided, then click Ok. The Select Device window appears.

6. Select Gateway 2000 TelePath 28.8 XJACK PCMCIA, and click Ok.

7. The modem is now enabled.

Once your modem is connected you can talk to the world, or send and receive faxes on your system. Several on-line services are accessible via your modem. Check your that contains an overview of three different on-line services and registration information.

Gateway Solo™ 2100 System CD

for an OLS directory

manufac-

48 Gateway Solo™ 2100 Multimedia Notebook

User’s Guide 49

Advanced Topics

Power Saving Modes ................ 50

Setup Menus ....................... 51

Popup Status Display ................ 62

Port/IRQ Configurations .............. 63

Zoomed Video ..................... 64

50 Gateway Solo™ 2100 Multimedia Notebook

Power-Saving Modes

If the system goes through long periods of inactivity, the system utilizes two power-saving modes.

Standby mode

See page 59.

The system enters Standby mode if you do not use the keyboard or EZ Pad within the amount of time allotted by your power management choices (set in the Power menu). The hard disk drive spins down, the screen goes blank, and the AC power LED remains steady green. Using the keyboard or EZ Pad sends the system from Standby mode back to its active mode. After approximately ten minutes of Standby mode, depending upon your power management choices, the system automatically shifts to Suspend mode.

Suspend/Resume mode

See page 60.

See page 19.

RESUMING PLEASE

WAIT....

The system enters Suspend mode after approximately ten minutes of Standby mode (depending on timeout setting). The system will also enter Suspend mode from the active mode if you click Start then Suspend, press the Fn key together with the F4 (Suspend) key or press the power button when it is configured for Suspend/Resume.

During Suspend mode the hard disk drive spins down, the screen goes blank and the AC power LED slowly flashes. It looks like the system has been powered down. Actually, the computer is conserving power and resources as well as saving all current work. The notebook can stay in Suspend

mode for up to one week on a fully charged battery!

You should still save work to the hard drive as often as possible. To exit Suspend mode, press the power button. The computer leaves Suspend mode and returns to its previous state. It does not reboot! When the system powers up, the power status display flashes briefly in the upper left corner of the display.

Rebooting

If the system stops responding to the EZ Pad or the keyboard, it can usually be fixed by one of the following procedures:

u Press Fn key together with F4 (Suspend) key to put the notebook into

Suspend mode and wait about ten seconds; then press the power button to put the notebook back in Resume mode.

u Press the Ctrl, Alt, and Del keys simultaneously. u Press and hold the power button for at least two seconds.

Setup Menus

The Gateway Solo™ 2100 Multimedia Notebook contains a series of Setup menus that control basic setup, security, and power settings. You can modify the options controlled by these screens to tailor the system’s functionality to best support the way you use it.

Note: All of the following illustrations depicting the Setup menus are shown

with options set to the factory defaults. To access the Setup menus:

1 . Power up the system.

User’s Guide 51

2. Press the F2 key when you see the message

SETUP in the lower left corner of the display

The system beeps, then the Main menu appears.

3. Follow the instructions along the bottom of the menus to navigate through the different options and menus. An Item Specific Help bar providing additional information is also located along the right side of each menu.

Press <F2> to access

before Windows 95 loads

52 Gateway Solo™ 2100 Multimedia Notebook

Main menu

The Main menu controls a variety of basic setup options.

Figure 44. Main Menu Figure 45. IDE Adapter 0 Master Sub-Menu

Figure 46. IDE Adapter 1 Master Sub-Menu Figure 47. IDE Adapter 1 Slave Sub-Menu

The following provides a brief overview of the options controlled through the Main menu.

System time:

Controls the internal clock. To reset the clock, simply type in the correct values.

System date:

Controls the system date. Type in the correct values displayed as month/day/ year (mm/dd/yyyy). Press Tab to access each field.

User’s Guide 53

Diskette A:

Selects the drive type.

IDE Adapter 0 master:

Note: Do

This sub-menu configures the IDE adapter (see Figure 45). Press Enter to access the sub-menu for this function. Press Esc when you have finished using the sub-menu, or wish to return to the Main menu.

IDE Adapter 1 master:

This sub-menu is only used with more than one hard drive. It functions the same as IDE Adapter 0 master.

IDE Adapter 1 slave:

This sub-menu is only used with more than one hard drive. It functions the same as IDE Adapter 0 master.

not

change these settings unless you are an advanced user!

Autotype fixed disk: — Auto-detects the drive and sets all drive values to comply with ANSI specifications.

Type: — Change from Auto to User to edit Cylinders, Heads, Sectors/ Track, etc.

32 bit I/O: — Enables or disables 32-bit data transfers.

See page 36.

Display device selection:

Sets the video display device. Use the Spacebar to choose between LCD, CRT or both LCD & CRT.

Built-in pointing device: Enables or disables the EZ Pad pointing device. Press the Spacebar to select

Enabled or Disabled.

Memory cache: Enables or disables external memory cache. Press the Spacebar to select

Enabled or Disabled.

Boot sequence:

Sets the order in which the system searches for the boot drive. Press the Spacebar to choose between A: then C:, C: then A:, C: only, or CD-ROM.

The system memory and extended memory fields display the actual memory available. You cannot access and change these fields. These fields will only change if additional memory or a larger hard drive is installed.

Press the Esc key to access the Exit menu and accept/discard changes. Press F9 to return to the factory defaults, or F10 to return to the previous settings. Use the Right Arrow key to move over to the next screen.

54 Gateway Solo™ 2100 Multimedia Notebook

Advanced menu

The Advanced menu contains operating system, system allocation (IRQ and register settings) and port assignment (COM and LPT) information.

Caution: Setting the options on the menu to incorrect values may cause the system to malfunction.

Figure 48. Advanced Menu Figure 49. Integrated Peripherals Sub-Menu

The following provides a brief overview of the options available through the Advanced menu.

Integrated Peripherals:

Press Enter to access the sub-menu that assigns port allocations and IRQ addresses (see Figure 49). See Table 4 for the available options.

User’s Guide 55

Option To Change Setting

Serial port Select, use the Spacebar to access:

COM1: 3F8h IRQ4; COM2: 2F8h IRQ3; COM3: 3E8h IRQ4; COM4: 3E8h IRQ3; Disabled

IR port Select, use the Spacebar to access:

COM2: 2F8h IRQ3; COM3: 3E8h IRQ4; COM4: 3E8h IRQ3; Disabled; COM1: 3F8h IRQ4

Parallel port address Select, use the Spacebar to access:

LPT1: 378h IRQ7; Disabled; LPT2: 278h IRQ5; LPT3: 378h IRQ7

Parallel port mode Select, use the Spacebar to access:

ECP; Output Only; Bi-Directional

Diskette controller Select, use the Spacebar to access: Enabled; Disabled On-board IDE adapter Select, use the Spacebar to access:

Primary; Secondary; Disabled

On-board stereo sound Select, use the Spacebar to access: Enabled; Disabled

I/O channel Stereo sound enabled, select, use the Spacebar to access:

220H - 22FH; 230H - 23FH; 240H - 24FH; 250H - 25FH

MPU channel Stereo sound enabled, select, use the Spacebar to access:

330H - 331H; 300H - 301H

IRQ channel Stereo sound enabled, select, use the Spacebar to access:

IRQ5; IRQ7; IRQ9; IRQ10

DMA channel low Stereo sound enabled, select, us the Spacebar to access:

DMA1; DMA3; DMA0

DMA channel high Stereo sound enabled, select, us the Spacebar to access:

DMA5, DMA6, DMA0

Table 4. Integrated Peripherals Menu Options

Press Esc when you have finished using the sub-menu, or wish to return to the main Advanced menu.

Plug & Play OS

Set to Yes for Windows 95. Set to No if you are using a different operating system, or a PCMCIA card that needs real mode drivers (does not already have Windows 95 drivers).

Reset configuration data

Be careful with this setting, since this option clears system configuration at the next boot if set to Yes.

Large disk access mode:

Set to On if your operating system is DOS or Windows. Set to Off if you are using any other operating system.

56 Gateway Solo™ 2100 Multimedia Notebook

Security menu

The Security menu contains options to set or change system passwords and set other system security precautions.

Figure 50. Security Menu

The following provides a brief overview of the options available through the Security menu.

Set supervisor password

Setting a supervisor password protects the system by preventing access to the BIOS setup without the password. The Supervisor password is line near the top of the menu will reflect that the password has been enabled.

To set a Supervisor password: 1 . Use the Arrow keys to select Set supervisor password from the Security

menu, and press Enter to access the Set supervisor password screen.

2. Type in a password no more than seven characters long and press Enter.

Try to think of a password that will be easy for you to remember, but difficult for someone else to guess.

3. Retype the password to verify, and press Enter. A Notice screen appears.

Press Enter to continue.

User’s Guide 57

To disable the password function:

Note: You still need the old password. If you have forgotten the password,

this procedure will not allow you to access the Setup menus.

1 . Make sure that Boot password: is set to Disabled. 2 . Use the Arrow keys to select Set supervisor password and press Enter.

3. Press Enter instead of entering a password.

4. Press Enter again to verify the lack of a password. A Notice screen ap- pears. Press Enter to continue.

5. The Supervisor password is and User password is lines near the top of the

menu should both state Disabled.

Set user password

This option is only available if you have set a supervisor password. A user password allows limited access to BIOS setup with the password. The User password is line near the top of the menu will reflect that the password has been enabled.

To set a user password: 1 . Use the Arrow keys to select Set user password from the Security menu,

and press Enter to access the Set user password screen.

2. Type in a password no more than seven characters long and press Enter. Try to think of a password that will be easy for you to remember, but difficult for someone else to guess.

3. Retype the password to verify, and press Enter. A Notice screen appears. Press Enter to continue.

Backup password:

This function makes a backup copy of the supervisor password onto a floppy disk. If you forget your password, insert the floppy disk and change the supervisor password. Make sure you label the diskette containing the backup password file. It is a hidden file and cannot be seen or read.

Note: We strongly recommend that you take advantage of Backup password:

if you are using passwords. We have made the password function very secure. There is no easy way to erase a forgotten password. If you have not used the Backup password: function, you must send the system back to Gateway 2000 for a time-consuming repair.

To backup the supervisor password:

1 . Make sure the floppy disk drive module is installed in the modular option bay.

2. Place a floppy diskette in the drive and press Enter. A Notice screen appears. Press Enter to continue.

3. Label and store the diskette in a safe place.

58 Gateway Solo™ 2100 Multimedia Notebook

To restore the supervisor password using the backup password diskette:

See page 31.

1. Make sure the floppy disk drive module is installed in the modular option

bay.

2. Power up the system.

3. Press F2 when prompted along the bottom of the display.

4. The Enter password (from floppy press enter): screen appears. Place the

backup diskette in the drive and press Enter.

5. Use the Right Arrow key to move to the Security menu, then press Enter. 6 . Type in a new password and press Enter. 7 . Retype the new password to verify, and press Enter. A Notice screen

appears. Press Enter to continue.

8. Back up the password again on diskette using the Backup password: by

placing a floppy diskette in the drive and pressing Enter twice.

9. Store the backup password diskette in a safe place. Boot password:

Setting this feature to Enabled requires the supervisor or user password to boot the system. Press the Spacebar to select Enabled or Disabled.

Floppy drive access:

Note: This function only works if Boot password is enabled.

See page 69.

If this function is set to Supervisor, you need the supervisor password to access the floppy disk drive. If it is set to User, you need the supervisor or user password to access the floppy disk drive. Press the Spacebar to select Supervisor or User.

Fixed disk boot sector:

If set to Write protect, the boot sector of the hard disk drive is write-protected to help prevent viruses. However, you cannot add software or format the hard drive. Press the Spacebar to select Write protect or Normal.

System backup reminder:

This function will display a message at bootup reminding you to back up your system files. Press the Spacebar to choose Daily, Weekly (every Mon- day), Monthly (1st day of the month) or Disabled.

Virus check reminder:

This function will display a message at bootup reminding you to run a virus check program. Press the Spacebar to choose Daily, Weekly (every Monday), Monthly (1st day of the month) or Disabled.

Power menu

User’s Guide 59

The Power menu contains the power management settings and system timeouts.

Figure 51. Power Menu

The following provides a brief overview of the options available through the Power menu.

See page 15.

See page 50.

Power button mode:

Sets power button functionality. Press the Spacebar to select On/Off or Sus- pend/Resume.

PM Control:

Sets the power management mode environment. Press the Spacebar to choose between Battery, Disabled or Always.

Power Management:

This function provides preset or customized power management. Setting this option to Minimum Battery Life provides the notebook with best performance. Setting this option to Maximum Battery Life provides the system with best to manually set the Standby, Suspend, Hard disk and Video timeouts. Setting this option to Medium provides the system with a mixture of

battery

Standby timeout:

The time that the system waits before going into Standby mode. The Power Management: function must be set to Customize before you can change this

field. Use the Spacebar to choose 2, 4, 6, 8, 10... through 30, or Off.

battery

performance. Use the Spacebar to choose between options.

performance. Setting this option to Customize allows you

system

and

60 Gateway Solo™ 2100 Multimedia Notebook

See page 50.

Suspend timeout:

The time that the system waits going into Suspend mode. The Power Management: function must be set to

Customize before you can change this field. Use the Spacebar to choose 2, 4, 6, 8, 10... through 30 , or Off.

Hard disk timeout:

The time that the system waits before the hard drive spins down into a ”rest“ mode. The Power Management: function must be set to Customize before you can change this field. Use the Spacebar to choose 2, 4 , 6, 8 , 10... through 14, or Off.

Video timeout:

The time that the system waits before going into ”video rest.“ The Power Management: function must be set to Customize before you can change this

field. Use the Spacebar to choose 2, 4, 6, 8, 10... through 14, or Off. Resume on time:

Turning this feature On will ”wake“ the system up at the time specified in the Resume time: field. Use the Spacebar to select On or Off.

Resume time:

Sets a specific time the system will ”wake“ from Suspend mode. Use the Tab key to access each field and type in the desired values.

after

the notebook is in Standby mode, before

Battery low suspend:

When this feature is enabled, the system automatically enters Suspend mode when the battery gets low. Use the Spacebar to select On or Off.

Auto dim with battery only:

When this feature is enabled, the LCD brightness automatically decreases by 50% when using battery power only. Use the Spacebar to select On or Off.

Press the Esc key to access the Exit menu and accept/discard changes. Press F9 to return to the factory defaults, and F10 to return to the previous set- tings. Use the Right Arrow key to tab over to the next screen.

Exit menu

User’s Guide 61

The Exit menu contains the options available once you have made changes to the Setup menus.

Options available in this menu:

u Save changes & exit u Exit without saving changes u Load default values u Load previous values u Save changes.

Figure 52. Exit menu

Use the Arrow keys to make your selection and follow all screen prompts.

62 Gateway Solo™ 2100 Multimedia Notebook

Popup Status Display

The Popup menu display feature is supported by the VGA controller chip and the system BIOS. The displays appear in the upper left corner of the display, and disappear after four seconds of inactivity.

Popup menus:

u Power status display u Volume meter u Contrast meter u Brightness meter.

BAT1 85% BAT2 00% P M OFF USER DEF AC ON

MUTE

WARNING! LOW BATTERY

Power status display — This display appears when you press the Fn key together with the F2 (Popup) or the F5 (PM) key. It shows current battery status, power management level and mute function (if enabled). The display is updated when you change any function choice.

Battery status is displayed in the top two lines. The top line reflects the status of the primary battery pack. The second line reflects the status of the optional battery pack installed in the modular option bay. If the battery level is low, a warning icon will appear.

The power management levels are displayed in the third and fourth lines. You can toggle between levels by pressing the Fn key together with the F5 (PM) key.

VOLUME llllllllllllll

CONTRAST llllllllllllll

BRIGHT llllllllllllll

Note: These changes in power management levels are temporary and do not

affect the power settings in the BIOS Setup screens. The changes are

only

in effect until the system is rebooted or powered off, then the BIOS power settings are restored.

AC power status is monitored on the fifth line. The mute function is enabled or disabled when you press the Fn key together

with the F6 (Mute) key. The power status display will briefly appear. The bot- tom line will display the word

MUTE when enabled, and be blank when

disabled. Volume meter — This meter shows the system volume level. Press the Fn key

and tap the F8 (Volume s) or F7 (Volume t) key to increase or decrease the contrast level in single increments.

Contrast meter — This meter shows the LCD display contrast levels (DSTN displays only). Press the Fn key and tap the Left Arrow or Right Arrow key to increase or decrease the contrast level in single increments.

Brightness meter — This meter shows the brightness level for the LCD display. Press the Fn key and tap the Up Arrow or Down Arrow key to increase or decrease the brightness level in single increments.

Port/IRQ Configurations

The Gateway Solo™ 2100 Multimedia Notebook supports the use of multiple peripheral devices. However, you may periodically run into difficulties with port and IRQ allocations. Your system only has two available interrupts. You may need to disable the serial port, the IR port or both to gain system resources for a new peripheral. Another way to avoid allocation problems is to avoid address stacking. Address stacking occurs when more than one port is set to COM1.

Windows 95 has a set of screens that will help you solve resource allocation problems very easily.

If you install a PC card and it will not work:

User’s Guide 63

See page 37.

1. Make sure the card was installed properly. Check the PC card’s documen-

tation if you have any installation questions.

2. Click on Start, tem icon.

3. Click on the Device Manager tab and check the device listing to see if any problems are noted. This is illustrated by a black exclamation point within a yellow circle, or a black box with a red X.

4. Double-click on the device; a device screen will appear.

5. Click on the Resources tab; then click on the

button. A conflict screen appears with specific conflicts listed in a Conflicting device list:.

6 . Highlight the item in the Resource settings: listing that matches the item

in the Conflicting device list:. Click on the Change Setting button and an Edit screen appears.

7. Click on the s or t buttons in the tion field states that no devices are conflicting; then press OK.

8 . Repeat steps 6 and 7 until all resource allocations are solved.

9. Press OK. You should hear a two-tone beep indicating the card is en-

abled and the problem indicator over the device on the listing in the

Device Manager tab should be gone.

Settings, and Control Panel; then double-click on the Sys-

Set Configuration Manually

Value: field until the Conflict informa-

64 Gateway Solo™ 2100 Multimedia Notebook

Zoomed Video

Zoomed video makes better use of your system resources. The video information for most PC cards goes through the CPU or system bus, taking up additional processing time. Zoomed video routes the video information directly to the video card, freeing up the processor for other tasks. Zoomed video also provides a software, but the hardware solution provides a bigger display screen and faster running time.

hardware

solution for MPEG decoding. You still need

Make sure you install the PC card in the bottom slot. The is the one configured for zoomed video. Since this is new technology, the drivers for any zoomed video applications may need to be loaded separately. Refer to the documentation that came with the PC card to install the card.

bottom

PC card slot

User’s Guide 65

Accessories

66 Gateway Solo™ 2100 Multimedia Notebook

Additional AC adapter — You may wish to have an extra AC adapter for traveling purposes.

Additional battery packs — Additional battery packs are a must when you travel. Having an optional battery pack installed in the modular option bay gives you twice the battery life on long trips. You can also charge two batteries in the system at the same.

Auto AC adapter — How many times have you been stuck in the car on a long trip and your battery has run out? With the optional Auto AC adapter, you can run your notebook off the power of your car’s battery through the cigarette lighter, charging your battery pack(s) at the same time.

Carrying case — Carrying cases add to the life of your notebook by protecting the system from dust, the elements and some shocks. You can carry all immediate supplies with you, batteries, adapters, etc.

Gateway 2000 Solo™ mini-docking station — Connect all your peripheral devices to the optional min-docking station. The mini-docking station connects and disconnects easily from the rear of the notebook, leaving all peripheral connections intact.

Ethernet card — Networks all your equipment together. External floppy disk drive adapter — This adapter accepts the floppy drive

module that came with your notebook and easily connects and disconnects from the system. The modular option bay is then free to accept an extra battery pack or the CD-ROM module.

Extra memory — Additional 8MB and 16MB memory modules can be installed to upgrade your system. The notebook has an easy-access memory panel on the bottom of the system.

Extra hard disk drives — Purchasing your additional hard drives from Gateway 2000 is always a plus. The hard drive comes equipped with the hard drive kit. Have a personal hard drive and one for each major project.

Modems — Modems are more than a convenience; they are almost a necessity if you want to stay connected to the world. Gateway 2000 carries the TelePath line of data/fax modems.

User’s Guide 67

Maintenance/Troubleshooting

Care and Maintenance ............... 68

Virus Checking ..................... 69

Hard Drive Utilities .................. 70

Reformatting the Hard Drive .......... 71

Troubleshooting .................... 72

Important Information ............... 76

68 Gateway Solo™ 2100 Multimedia Notebook

Care and Maintenance

The Gateway Solo™ 2100 Multimedia Notebook is a durable product. However, when transporting the system, we recommend that you pack it into a computer carrying case or briefcase.

Other ways to extend the life of your system:

u Don’t subject the system to excessive shock. u Don’t put heavy objects on top of the system. u Keep diskettes and modular drive options away from magnetic fields. u Set up a maintenance schedule for your system. Routinely run virus

checks, scan disk and disk defragmenter.

u Never turn off the system when the Hard Disk Drive LED is on.

See page 7.

u Avoid extreme temperature changes. u Don’t get the system wet or expose to water. u Avoid areas with a high concentration of dust and dirt. u Keep the port covers closed when you are not using the external device

ports.

u Clean the exterior and LCD display periodically with a non-abrasive

cleaner and a soft cloth. Spray the cleaner onto the cloth and not directly onto the display.

Caution: The LCD display is made of glass and can be scratched by abrasive cleaners.

Virus Checking

Any computer system can pick up a ”virus.“ A virus is a hidden program that is usually attached to an executable file. When you start the file that contains the virus, it becomes active. Your system can ”catch“ a virus from shared disks or downloaded files. While some viruses could destroy information or damage your system, other viruses will simply spell out a message or prevent you from performing normal computing functions.

Setting up a maintenance schedule will make running your virus check a habit. Once a month could be often enough to run a check, or if you use your system more often, once a week.

Note: It is always a good idea to run a virus check after receiving data from

another source.

User’s Guide 69

See page 58.

You can program the system to remind you to perform a virus check using the Virus check reminder: from the Security menu.

A number of different virus detection packages are available on the market. Choose one that works with your operating system and hardware setup.

70 Gateway Solo™ 2100 Multimedia Notebook

Hard Drive Utilities

Some system tools in Windows 95 can help you preserve the life of your hard drive. Set up a maintenance schedule and perform these functions on a regular basis.

Disk defragmenter

Windows 95 contains a disk defragmenter in its system tools. A disk defragmenter program is like a housekeeper; it finds file fragments and puts them together. This saves hard drive space and allows the system to run faster and more efficiently.

Note: Windows 95 cannot defragment your CD-ROM, or any network drive.

To use Windows 95 Disk Defragmenter:

ScanDisk

1 . Click on Start,

Select Drive screen appears.

2. Use the t button to select the drive you wish to defragment, and click

Ok. The Disk Defragmenter screen appears.

3. Click on

the program’s progress. When the program has finished running, another Disk Defragmenter screen appears.

4. Click

Windows 95 contains a disk scan program that will check your hard drive and can fix many errors found.

To use Windows 95 ScanDisk:

1 . Click on Start,

2. Select the drive you want to have checked for errors. Make sure a check

3. Click on Start to begin the program. The screen follows the program’s

Yes if you are ready to quit Disk Defragmenter.

ScanDisk screen appears.

is in the box next to Automatically fix errors if you wish to use that option.

progress. When the program has finished running, the ScanDisk Results screen appears.

Programs, Accessories, System Tools, then Disk Defragmenter. The

Start to begin the disk defragment program. The screen follows

Programs, Accessories, System Tools, then ScanDisk. The

4. Click Close after you have read the screen; then click Close again to exit

the program.

Reformatting the Hard Disk Drive

If your system has been damaged, you might need to reformat your hard disk drive.

User’s Guide 71

See page 58.

See page 31.

See page 33.

Note: if the Fixed disk boot sector: option in the Security menu is set to Write

protect, the boot sector of the hard disk drive is write-protected, and you

cannot format the hard drive.

Caution: Reformatting the hard drive will erase

To format your hard drive: 1 . Make sure the Floppy disk drive module is in the modular option bay, or

connect the optional external floppy disk drive adapter and install the floppy drive module. If you are using the optional external floppy disk drive adapter, make sure the CD-ROM module is installed in the modular option bay.

2. Place the

3. Press the power button, or press and hold the power button for two

seconds if the power button is configured for Suspend/Resume to reboot the system. The disk menu appears.

4. Choose option number 4 (Exit) and press Enter. You will see the A: prompt, and a message asking you to remove the boot disk. Do not

remove the boot disk.

Solo™ 2100 System Boot Disk

into the floppy disk drive.

all

information on the drive!

5. Type:

format C:

and press Enter.

6. Reboot the system after the drive has been formatted and choose option number 1 (Install OS) from the disk menu. Press Enter.

7. If the floppy disk drive module is in the modular option bay, power down the system. Install the CD-ROM module in the modular option bay and power up the system.

8 . Place the

installing the operating system.

9. Reinstall all additional software.

Windows 95 CD

in the CD-ROM and press Enter to finish

72 Gateway Solo™ 2100 Multimedia Notebook

Troubleshooting

Although the Gateway Solo™ 2100 Multimedia Notebook is designed for trouble-free performance, you may occasionally encounter minor problems. Most of these can be fixed by thoroughly double-checking connections and settings or by performing the procedures described below.

If the system does not respond to these solutions, see the warranty that shipped with the system that describes several ways to request help, including traditional Portables Technical Support and our FaxBack Service.

Start up

When the system is turned on, the hard disk makes a whirring noise, the screen shows an image and the system LED is lit. If any of these do not occur, check the following components and their connectors:

The hard disk drive won’t access:

See page 34.

See page 28.

See page 14.

u Make sure that the hard disk drive is installed properly. u If the system has recently been subjected to an excessive amount of static

electricity or physical shock, you may need to reinstall the system files from the Windows 95 CD.

u The system may be attempting to boot from the floppy drive first. Go to

the Setup menus and check the Boot sequence: setting under the Main menu.

The system isn’t working from the battery (if using battery power):

u Make sure the battery is installed properly. u Make sure the battery is charged.

The system isn’t working from AC power (if using AC power):

u Make sure all connections are secure. u Make sure that there is electricity to the outlet for the power cord. u Make sure the cables are free from cuts or damage. Replace any dam-

aged cables.

There is something wrong with the display:

u Make sure there is an image on the screen (Windows 95 desktop).

See page 17.

See page 60.

u Make sure that the brightness is turned up. The screen may be simply too

dark to see.

u Make sure the Auto dim with battery only option in the Power menu is set

to OFF.

General

User’s Guide 73

Even after the system is on and running, you may encounter one or more of the following problems. If any of these happen, check the appropriate parts and their connectors, then try the solutions suggested:

The system date says January 1, 1980

See page 52.

See page 50.

The internal battery that keeps the clock/calendar going ran completely down. This can happen if you leave the battery pack out of the system or fully discharged for a day or more. To correct the problem, reset the date in the Main menu. Then plug the AC adapter into the notebook and leave it attached for an hour or so.

The screen says, ”General Failure reading drive C:“ Try rebooting a couple of times by pressing Ctrl+Alt+Del. Make sure the

system isn’t too cold. If nothing works, call Gateway 2000 Customer Support.

The screen says, ”Non-system disk or disk error reading drive A:“ You have a non-bootable disk in drive A: (the floppy disk drive). Remove it

and press any key. The screen says, ”Bad command or file name“

You may have mistyped a command. Retype the command or check your operating systems manual. There may be a bad command or file name in the AUTOEXEC.BAT or the CONFIG.SYS file. The boot sector may have been altered by a virus.

For information on other error messages, refer to the manuals that document your operating system.

See page 12.

See page 57.

See page 17.

The notebook won’t accept your password. Check the LED indicators for Caps Lock, Num Lock, and Pad Lock. If any of

them are on, turn them off (you can do this before entering the password). Then try retyping the password.

You forgot your password. We made the password feature very secure and there is no easy way to erase

a forgotten password. If you haven’t used the Backup password: option in the Security menu, you have to return your system to Gateway 2000 for a timeconsuming repair. Call Gateway 2000 Customer Support.

The screen looks a little dark. Check the brightness control.

74 Gateway Solo™ 2100 Multimedia Notebook

Frequently asked questions

Why isn’t the PCMCIA controller or PC card recognized in Windows 95? 1 . Right click on the My Computer icon in the upper left corner of the

display.

2. Click on P

3. Click on the Device Manager tab.

4. Double-click on Cirrus Logic PCIC compatible PCI to PCMCIA bridge under

PCMCIA socket.

5 . Make sure that the Device Usage boxes are checked. Why is the video display on SVGA systems loaded with MS Office

appear to be ”washed out“ when switching between applications (the screen appears to have only 16 colors instead of 65,000 or 256 colors)?

1. Right click on the MS Office Toolbar control box. This appears across the

top of the toolbar if vertical, or on the left of the toolbar if horizontal.

2. Select

3. Deselect the Use Gradient Fill box.

Why doesn’t the Suspend option appear on my Windows 95 Start Menu?

1. Click Start, 2 . Double click on the Power icon.

roperties. The System Properties screen appears.

Customize..., then the View tab.

Settings, then Control Panel.

3. Make sure that Always is selected under Show Suspend command on the Start menu; then click Ok.

The Suspend option will always appear on the Start Menu. How do I set up a printer on my portable?

1 . Click Start, Settings, then Printers. 2 . Double-click on the Add Printer icon, then follow the instructions from the

Add Printer Wizard.

User’s Guide 75

Why can’t I print after the mini-docking station is disconnected from my system?

1. Click Start, and

Settings.

2 . Right click on the Printer icon for your printer.

3. Make sure that Set as Default is selected. If Work Offline is selected, click

on it to deselect it.

Why is there a yellow circle with an exclamation point over my Hard Disk/CD-ROM Controller in the Device Manager tab?

1 . Click on the Performance tab.

2. Make sure File System, Virtual Memory, and PCMCIA all display 32-Bit.

3. See if there is a message explaining a conflict. If this occurs, you may

have to remove the Real-Mode Drivers from the AUTOEXEC.BAT or CONFIG.SYS files.

Note: If there is a message stating that the boot sector has been altered, you

may have a virus. I accidentally deleted a file, can I get it back? Maybe...

1 . Double-click on the Recycle Bin icon.

2. Highlight the file you deleted by clicking on it.

3. Click

Edit and Undo Delete and the file will be retrieved.

If the file was deleted from File Manager or at a DOS prompt, the file is gone. Why is the mouse erratic and hard to control?

1 . Click on Start,

Settings, Control Panel, and double click on the Mouse

icon.

2. Click on the Motion tab and adjust Pointer

speed.

3. Click on the Touch Pad tab and adjust the Touch Threshold.

Note: Make sure that your fingers are free from excess moisture, which can

cause erratic mouse behavior.

76 Gateway Solo™ 2100 Multimedia Notebook

Important Information

If you experience any trouble while using your Gateway 2000 Solo™ 2100 Multimedia Notebook, feel free to contact Gateway 2000. You will need to supply your Customer ID, serial number, and order number to the customer support technicians. Make a note of these numbers here.

If your computer is ever stolen, be sure to contact your local police and a Gateway 2000 representative at once. We can put a note on the account, so that if anyone calls in using the serial number for your notebook we can contact you immediately.

Customer ID : __________________________ Serial Number: __________________________ Order Number: __________________________

Calling Gateway 2000 U.S.

Please take a moment before calling and determine which service will be most appropriate for your needs.

User’s Guide 77

800-846-2000 Sales & Customer Support

800-846-2302 Technical Support

Information about systems, pricing, orders, billing statements, warranty service and other non-technical issues

In the U.S., call this number if you have a problem with hardware or software.

800-846-3609 Toll Free from Canada In Canada and Puerto Rico, call this number if

you have a problem with hardware or software.

605-232-2445 Technical Support Fax Fax machine required. Retrieve technical

information and order information delivered to your fax machine.

800-846-2080 Component Add-on Sales Call this number to purchase software,

hardware upgrades and accessories.

800-846-4526 FaxBack Service FaxBack is an automated fax response system.

You can retrieve information and order documents delivered to your fax machine.

605-232-2191 International Sales & Support From outside the U.S., Canada or Puerto Rico. 605-232-2561 International FaxBack Fax machine, fax modem required. You can

retrieve information and order documents delivered to your fax machine from outside the

U.S., Canada or Puerto Rico

605-232-2224 Bulletin Board Service Modem Required. Technical Support maintains

an electronic bulletin board system (BBS) for answers, comments and software upgrades.

800-846-7562 Download Service Modem Required. The download service is

a toll-free phone call that provides access to software patches, driver upgrades and other information.

http://www.gw2k.com Modem Required. The Gateway 2000 Web site

contains a variety of information about Gateway 2000.

Calling Gateway 2000 outside the U.S.

Please refer to your Gateway 2000 Warranty Booklet for information and the contact numbers for Gateway 2000 outside the U.S.

78 Gateway Solo™ 2100 Multimedia Notebook

Index

AC adapter 66

auto 66 specifications 7

AC power

status 62

troubleshooting 72 Accessories 66 Advanced menu 54 Allocation problems 63

solving 63 Audio

specifications 7 Audio CD

playing 45 Auto dim w/battery 17, 60, 72

Battery 28, 31, 66

charging/discharging 28

dual-battery operation 8

low suspend 60

removing/replacing 30

specifications 6, 28

status 29, 62

troubleshooting 72 Boot password 58 Boot sector protection 58 Boot sequence 53, 72 Bottom view 10 Break

key combination 19 Brightness 17 Brightness down

key combination 20, 62 Brightness meter 62 Brightness up

key combination 20, 62

Caps Lock 73 Care and Maintenance 5, 68

carrying case 68 magnetic fields 68 port covers 68 shock 68

temperature 68 Carrying case 66 Caution 5

AC cord 5, 14

battery 5

hard drive 34

memory modules 36

system option settings 54 CD-ROM module 31

playing 45

switching modules 32 Cleaning 68 Connections 38 Contrast 17 Contrast down

key combination 20, 62 Contrast meter 62 Contrast up

key combination 62 Crtl+Alt+Del 50, 73 Customer support

phone numbers 77

Dimensions 7 Disk defragmenter 70

using 70

Display

troubleshooting 72

Display off

key combination 17, 19

Drive 4

End

key combination 20

Environment

specifications 7 ESD precautions 35 Ethernet card 66 Exit menu 61 Expanded video

key combination 19 External floppy drive adapter

31, 33, 66 External microphone 42, 43 External monitor 17 External speakers 42 EZ Pad 22, 53

clicking 22 customizing 23 drag and drop 22 erratic behavior 23, 75

User’s Guide 79

FCC 4 Floppy disk drive module 31 Floppy drive access 58 Fn key 19 Fn+Del 19 Fn+Down Arrow 20, 62 Fn+End 19 Fn+F1 17, 19 Fn+F10 19 Fn+F11 19 Fn+F12 19 Fn+F2 19, 29, 62 Fn+F3 17, 19 Fn+F4 19, 50 Fn+F5 19, 29, 62 Fn+F6 19, 62 Fn+F7 19, 42, 62 Fn+F8 19, 42, 62 Fn+F9 19 Fn+Home 19 Fn+Ins 19 Fn+Left Arrow 20, 62 Fn+Pg Dn 20 Fn+Pg Up 19 Fn+Right Arrow 62 Fn+Up Arrow 20, 62 Front view 10

Hard disk 66, 71, 72

timeout 60 troubleshooting 72

Hard drive utilities 70

reformatting 71

Headphones

connection 42

Home

key combination 19

Hot keys 19

IDE adapter 52, 53 Interior view 12 IR module 38 IRQ configuration 63

Key combinations 19, 20, 21 Keyboard 18

specifications 6

LCD

specifications 6

LCD display 17

troubleshooting 72

LCD/CRT 53

key combination 17, 19 LEDs 12, 73 Left side view 11

Main menu 52, 72 Maintenance schedule 68, 69 Memory 53

cache 53

Memory modules 35, 66

installing 35

Microphone 42, 43

recording 43 volume control 42

Mini-docking station 8, 40, 66

connecting 40

Modem 66

installing/using 46, 47

Modular option bay 8, 31, 32

specifications 7 switching modules 32

Mute

key combination 19, 62

Num Lock 73 Numeric keypad

key combination 21

Optional equipment 66

80 Gateway Solo™ 2100 Multimedia Notebook

Pad Lock 21, 73

key combination 19

Password

backing up 57 backup protection 8, 73 boot 58 disabling 57 floppy drive access 58 restoring 58 setting 56, 57 troubleshooting 73

Pause

key combination 19

PCMCIA 37, 74

installing 37 removing 37

troubleshooting 74 pheripherals 54 Plug & Play 55 PM

key combination 19, 29, 62 Popup status display 8, 62

brightness meter 62

contrast meter 62

key combination 19, 29, 62

power status display 29, 50, 62

volume meter 42, 62 Port assignment 54 Port configuration 63 Power button 15, 50, 59

setting 15, 16 Power management 59, 62 Power menu 72 Power status display 62 Powering up 15 Printer

troubleshooting 74 Prt Scrn

key combination 19

Rear view 11 Recording 43

playback 43

Resume

time 60

Right side view 11

Scandisk 70

using 70

Screen savers

loading 44

Scroll Lock

key combination 19 Security menu 56, 69, 73 Setup menus 51

accessing 16, 51 Shift key 18 Speakers 42 Specifications 6 Standby

timeout 59 Standby mode 50

key combination 19 Start button 25 Supervisor password 56

disabling 57

setting 56 Suspend

timeout 60

troubleshooting 74 Suspend mode

key combination 19, 50 Suspend/resume 15 Suspend/resume mode 50 Sys Rq

key combination 19 System

overview 10 System backup

reminder 58 System date 73

setting 52 System LEDs 12 System time 73

setting 52

Task bar 25 Trademarks 4 Troubleshooting 72, 73, 74, 75

AC power 72 battery 72 deleted a file 75 display 72 docking station 75 hard drive 72 mouse 75 password 73 PCMCIA 74 printer 74, 75 Suspend 74 video display 74

User password 57

setting 57

Video

specifications 6 timeout 60 troubleshooting 74

Virus check 69

reminder 58, 69

Volume down

key combination 19, 42, 62 Volume meter 62 Volume up

key combination 19, 42, 62

Warning

AC adapter 5, 14

battery 30 Windows 95 24

start button 25

task bar 25

utilities 70

welcome screen 24

Zoomed video 8, 64

Gateway SOLO 2100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual