Replace the power cord if it becomes damaged. The replacement cord
must be of the same type and voltage rating as the original cord or your
notebook may be damaged.
2 Connect the AC adapter to your notebook’s power connector.
3 Plug the power cord into an AC power outlet. The power indicator
turns on.
Power indicator
If the battery charge indicator does not turn on:
• Unplug the adapter from your notebook, then plug it back in.
•Press F
N+F1 to toggle the status lights on and off.
• Make sure the power cord is firmly attached to the AC
adapter.
• Plug the power cord into a different wall outlet.
Warning
Do not attempt to disassemble the AC adapter. The AC adapter has
no user-replaceable or user-serviceable parts inside. The AC adapter has
dangerous voltages that can cause serious injury or death. Contact Gateway
about returning defective AC adapters.
Important
If the battery charge indicator does not turn blue after three hours,
contact Gateway Customer Care at the Web address or telephone number
shown on the label on the bottom of your notebook.
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.
If your notebook is connected to AC power, you can replace the
battery while the notebook is turned on.
Locating Components
Battery
Warning
Danger of explosion if the battery is incorrectly replaced.
Replace only with a battery specifically manufactured for your notebook.
Recycle or dispose of the battery as hazardous waste.
The battery used in this device may present a fire or chemical burn hazard
if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate.
Keep away from children.
5 Slide the battery release latch, then slide the battery out of the
notebook.
6 Slide the replacement battery into the notebook until it snaps into
place.
To replace the battery:
1 If your notebook is on and is connected to AC power, go to Step 2.
- OR -
If your notebook is on and is not connected to AC power, save
your work and turn off your notebook.
2 Close the LCD panel.
3 Turn your notebook over so the bottom is facing up.
4 Slide the battery lock to the unlock position.
7 Slide the battery lock to the lock position.
8 Turn your notebook over.
9 Plug your notebook into an AC outlet.
10 Open the LCD panel and press the power button.
Important
If the battery charge indicator does not turn blue after three hours,
contact Gateway Customer Care at the Web address or telephone number
shown on the label on the bottom of your notebook.
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.
You need a small Phillips screwdriver to replace the DVD drive.
Preventing static electricity discharge
The components inside your notebook are extremely sensitive to static
electricity, also known as electrostatic discharge (ESD). ESD can
permanently damage electrostatic discharge-sensitive components in
your notebook.
Warning
To avoid exposure to dangerous electrical voltages and moving parts,
turn off your notebook and unplug the AC adapter, modem cable, and
network cable and remove the battery before replacing a component.
Before working with notebook components, follow these guidelines:
•Avoid static-causing surfaces such as carpeted floors, plastic, and
packing foam.
•Remove components from their antistatic bags only when you are
ready to use them. Do not lay components on the outside of
antistatic bags because only the inside of the bags provide
electrostatic protection.
•Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
•Wear a grounding wrist strap (available at most electronics stores)
and attach it to a bare metal part of your workbench or other
grounded connection.
•Touch a bare metal surface on your workbench or other grounded
object.
8 With a small Phillips screwdriver, remove the keyboard screw and
put it in a safe place.
Important
The keyboard screw hole is marked with a K.
Screw
9 Loosen the six memory bay cover screws (these screws cannot
be removed), then remove the memory bay cover.
Screw
Screw
Screw
Screw
Replacing the DVD drive
To replace the DVD drive:
1 Follow the guidelines under “Preventing static electricity
discharge.”
2 Make sure that the DVD drive is empty.
3 Turn off your notebook.
4 Close the LCD panel.
5 Disconnect the AC adapter, modem cable, and network cable.
6 Disconnect all peripheral devices and remove any Express, PC,
and memory cards.
7 Turn your notebook over so the bottom is facing up, then remove
the battery. For more information, see “Changing Batteries” in
your Reference Guide.
Screw
10 With a small Phillips screwdriver, remove the DVD drive screw,
then put it in a safe place.
Screw
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.
11 Slide the DVD drive out of the drive bay by pushing on the DVD
bracket.
DVD bracket
12 Slide the new DVD drive into the drive bay. Make sure that the
drive fits securely in the bay.
13 Secure the DVD drive with the screw removed in Step 10.
14 Replace the memory bay cover, then tighten the six cover screws.
15 Replace the keyboard screw.
16 Insert the battery, then turn your notebook over.
17 Connect the power adapter, modem cable, and network cable,
then turn on your notebook.
18 Reconnect all peripheral devices and replace any Express, PC, or
memory cards.
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.
You need a small Phillips screwdriver to replace the hard drive.
You may need the operating system disc that came with your
notebook.
Locating Components
Hard
drive
bay
Preventing static electricity discharge
The components inside your notebook are extremely sensitive to static
electricity, also known as electrostatic discharge (ESD). ESD can
permanently damage electrostatic discharge-sensitive components in
your notebook.
3 Turn off your notebook.
4 Disconnect the AC adapter, modem cable, and network cable.
5 Disconnect all peripheral devices and remove any Express, PC,
and memory cards.
6 Turn y our notebook ov er so the bottom is facing up, then remov e
the battery. For more information, see “Changing Batteries” in
your Reference Guide.
7 Remove the two hard drive bay cover screws, slide the hard drive
bay cover, then remove it. The hard drive is attached to the back
of the cover.
Screws
8 Remove the four screws that secure the hard drive to the hard
drive cover.
Warning
To avoid exposure to dangerous electrical voltages and moving parts,
turn off your notebook and unplug the AC adapter, modem cable, and
network cable and remove the battery before replacing a component.
Before working with notebook components, follow these guidelines:
•Avoid static-causing surfaces such as carpeted floors, plastic, and
packing foam.
•Remove components from their antistatic bags only when you are
ready to use them. Do not lay components on the outside of
antistatic bags because only the inside of the bags provide
electrostatic protection.
•Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
•Wear a grounding wrist strap (available at most electronics stores)
and attach it to a bare metal part of your workbench or other
grounded connection.
•Touch a bare metal surface on your workbench or other grounded
object.
Replacing the hard drive kit
To replace the hard drive kit:
1 If possible, create a Drivers and Applications Recovery disc. For
more information, see “Preparing for software and device driver
recovery” in the Reference Guide.
Important
If you cannot create a Drivers and Applications Recovery disc,
Gateway may send you a set of recovery discs or a replacement hard drive
with the drivers and applications already installed. Contact Gateway
Customer Care at the Web address or telephone number shown on the label
on the bottom of your notebook.
2 Follow the guidelines under “Preventing static electricity
discharge.”
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.
ScrewsScrews
9 Remove the cover from the old drive.
10 Place the new drive, label side up, onto the cover so the screw
holes line up.
11 Replace the four screws that secure the cover to the drive.
12 Slide the new hard drive kit into your notebook, then replace the
13 Insert the battery, then turn your notebook over.
14 Connect the power adapter, modem cable, and network cable.
15 Turn on your notebook.
16 If the hard drive was sent to you from Gateway with the operating
system, applications, and drivers installed, you will see the
Windows startup screen. Go to Step 18.
-OR-
If you see a blank screen, insert the Windows DVD into your
notebook’s DVD drive, then restart your notebook.
17 Follow the on-screen instructions. As part of the process, you may
be prompted to insert your Drivers and Applications Recovery
disc.
18 Reconnect all peripheral devices and replace any Express, PC, and
memory cards.
2
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.
You need a small Phillips and a small flat-blade screwdriver to replace
the keyboard.
Preventing static electricity discharge
The components inside your notebook are extremely sensitive to static
electricity, also known as electrostatic discharge (ESD). ESD can
permanently damage electrostatic discharge-sensitive components in
your notebook.
Warning
To avoid exposure to dangerous electrical voltages and moving parts,
turn off your notebook and unplug the AC adapter, modem cable, and
network cable and remove the battery before replacing a component.
Before working with notebook components, follow these guidelines:
•Avoid static-causing surfaces such as carpeted floors, plastic, and
packing foam.
•Remove components from their antistatic bags only when you are
ready to use them. Do not lay components on the outside of
antistatic bags because only the inside of the bags provide
electrostatic protection.
•Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
•Wear a grounding wrist strap (available at most electronics stores)
and attach it to a bare metal part of your workbench or other
grounded connection.
•Touch a bare metal surface on your workbench or other grounded
object.
Keyboard screw
Keyboard screw
8 Loosen the six memory bay cover screws (these screws cannot
be removed), then remove the bay cover.
Screw
Screw
Screw
Screw
Removing the old keyboard
To remove the old keyboard:
1 Follow the guidelines under “Preventing static electricity
discharge.”
2 Turn off your notebook.
3 Close the LCD panel.
4 Disconnect the AC adapter, modem cable, and network cable.
5 Disconnect all peripheral devices and remove any Express, PC,
and memory cards.
6 Turn your notebook over so the bottom is facing up, then remove
the battery. For more information, see “Changing Batteries” in
your Reference Guide.
7 Remove the two keyboard screws and put them in a safe place.
Important
The keyboard screw holes are marked with a K.
Screw
Screw
9 If your notebook has the optional keyboard screw as shown,
remove it.
Screw
10 Turn your notebook over so the top is facing up.
11 With a small Phillips screwdriver, remove the two hinge cover
screws and put them in a safe place.
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.
12 Insert the small flat-blade screwdriver under the bottom of each
hinge cover and gently pry them up.
13 Carefully open the LCD panel to the fully opened position.
14 Insert the small flat-blade screwdriver under the right hinge cover
and gently pry it up. The hinge cover is part of the keyboard
cover.
15 Pull the keyboard cover off the notebook. Be careful to not
damage the LCD panel.
Installing the new keyboard
To install the new keyboard:
1 Place the new keyboard keys-down on your notebook with the
space bar away from you.
2 Make sure the black keyboard connector clip is fully moved
toward the front of the notebook, insert the cable into the
connector, then slide the black clip to lock the connector in place.
Important
The keyboard cable is correctly oriented if it is not twisted.
3 Rotate the keyboard toward the LCD panel until the keyboard is
almost face-up.
4 Insert the tabs on the front edge of the keyboard into the slots
under the palm rest. You may need to press down on the
keyboard keys along the front edge of the keyboard to seat the
retaining tabs into their corresponding slots.
16 Lift the back edge of the keyboard slightly, then slowly slide it
toward the LCD panel to release the keyboard retaining tabs
located on the front of the keyboard.
17 Slowly rotate the keyboard toward you so it lies keys-down on
top of your notebook. Be careful to not damage the LCD panel.
18 Slide the black keyboard connector clip to the front of the
notebook and slide the cable out of the clip. Be careful not to
touch or damage any other components.
5 Gently press the keyboard down until it is flat all the way across.
The keyboard should easily fall into place. Be careful to not
damage the LCD panel.
6 Replace the keyboard cover. Press down on the cover in several
places until it clicks in place. The cover is correctly mounted when
you can run you finger along the cover and find no loose spots.
The cover should be flat all the way across.
Caution
If the cover is not correctly replaced, your notebook could be
damaged when you try to close the LCD panel.
7 Close the LCD panel, then replace the two hinge cover screws.
8 Turn your notebook over so the bottom is facing up.
9 Replace the optional keyboard screw.
10 Replace the memory bay cover.
11 Replace the keyboard screw.
12 Insert the battery, then turn your notebook over.
13 Connect the power adapter, the modem cable, and the network
cable, then turn on your notebook.
14 Reconnect all peripheral devices and replace any Express, PC, and
memory cards.
Connector
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.
You need a small Phillips screwdriver to replace the memory module.
Locating Components
Memory
bay
Preventing static electricity discharge
The components inside your notebook are extremely sensitive to static
electricity, also known as electrostatic discharge (ESD). ESD can
permanently damage electrostatic discharge-sensitive components in
your notebook.
7 With a small Phillips screwdriver, remove the keyboard screw and
put it in a safe place.
Important
The keyboard screw hole is marked with a K.
Screw
8 Loosen the six memory bay cover screws (these screws cannot
be removed), then remove the memory bay cover.
Screw
Screw
Screw
Screw
Warning
To avoid exposure to dangerous electrical voltages and moving parts,
turn off your notebook and unplug the AC adapter, modem cable, and
network cable and remove the battery before replacing a component.
Before working with notebook components, follow these guidelines:
•Avoid static-causing surfaces such as carpeted floors, plastic, and
packing foam.
•Remove components from their antistatic bags only when you are
ready to use them. Do not lay components on the outside of
antistatic bags because only the inside of the bags provide
electrostatic protection.
•Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
•Wear a grounding wrist strap (available at most electronics stores)
and attach it to a bare metal part of your workbench or other
grounded connection.
•Touch a bare metal surface on your workbench or other grounded
object.
Replacing the memory module
To replace the memory module:
1 Follow the guidelines under “Preventing static electricity
discharge.”
2 Turn off your notebook.
3 Close the LCD panel.
4 Disconnect the AC adapter, modem cable, and network cable.
5 Disconnect all peripheral devices and remove any Express, PC,
and memory cards.
6 Turn your notebook over so the bottom is facing up, then remove
the battery. For more information, see “Changing Batteries” in
your Reference Guide.
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.
Screw
9 If you are removing a memory module, gently press outward on
the clip at each end of the module until the module tilts upward.
10 Pull the memory module out of the slot.11 Hold the new or replacement module at a 30-degree angle and
insert it into the empty memory slot. This module is keyed so it
can only be inserted in one direction. If the module does not fit,
make sure that the notch in the module lines up with the tab in
the memory bay.
Important
Use only memory modules designed for your Gateway notebook.
12 Gently push the module down until it clicks in place.
13 Replace the memory bay cover, then tighten the six cover screws.
14 Replace the keyboard screw.
15 Insert the battery, then turn your notebook over.
16 Connect the power adapter, the modem cable, and the network
cable.
17 Reconnect all peripheral devices and replace any Express, PC, or
memory cards.
18 Turn on your notebook.
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.
By law, only approved wireless modules provided by Gateway or a
Gateway authorized representative, explicitly for your notebook, may be
installed in this notebook.
Tools
You need a small Phillips screwdriver to replace the wireless network
module.
Locating Components
Wireless
network
bay
Replacing the wireless network module
To replace the wireless network module:
1 Follow the guidelines under “Preventing static electricity
discharge.”
2 Turn off your notebook.
3 Close the LCD panel.
4 Disconnect the AC adapter, modem cable, and network cable.
5 Disconnect all peripheral devices and remove any Express, PC,
and memory cards.
6 Turn y our notebook ov er so the bottom is facing up, then remov e
the battery. For more information, see “Changing Batteries” in
your Reference Guide.
7 Loosen the wireless network bay cover screw (this screw cannot
be removed), then remove the wireless network bay cover.
Screw
Preventing static electricity discharge
The components inside your notebook are extremely sensitive to static
electricity, also known as electrostatic discharge (ESD). ESD can
permanently damage electrostatic discharge-sensitive components in
your notebook.
Warning
To avoid exposure to dangerous electrical voltages and moving parts,
turn off your notebook and unplug the AC adapter, modem cable, and
network cable and remove the battery before replacing a component.
Before working with notebook components, follow these guidelines:
•Avoid static-causing surfaces such as carpeted floors, plastic, and
packing foam.
•Remove components from their antistatic bags only when you are
ready to use them. Do not lay components on the outside of
antistatic bags because only the inside of the bags provide
electrostatic protection.
•Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
•Wear a grounding wrist strap (available at most electronics stores)
and attach it to a bare metal part of your workbench or other
grounded connection.
•Touch a bare metal surface on your workbench or other grounded
object.
8 Unplug the antenna cables. Note which color cable is connected
to each antenna connector.
9 Move the antenna cables out of the way.
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.
10 Remove the screw securing the wireless network module.
Screw
11 Pull the module out of the slot.
12 Hold the new module at a 30-degree angle and insert it into the
empty slot. This module is keyed so it can only be inserted in one
direction. If the module does not fit, make sure that the notch in
the module lines up with the tab in the module slot.
13 Move the antenna wires out of the way.
14 Replace the screw removed in Step 10.
15 Reattach the antenna cables to the corresponding connectors.
16 Replace the wireless network bay cover, then tighten the cover
screw.
17 Insert the battery, then turn your notebook over.
18 Connect the power adapter, the modem cable, and the network
cable.
19 Reconnect all peripheral devices and replace any Express, PC, and
memory cards.
20 Turn on your notebook.
Technical Support
See the label on the bottom of the notebook for Customer Care Information. See
your reference guide for important safety, regulatory, and legal information.