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USER GUIDE
Manuel de l’utilisateur
Gateway Computer
Ordinateur Gateway
Contents
Chapter 1: Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Thank you for purchasing our computer! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Using the Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Using Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Getting help in Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Using online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2: Using Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Working safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Setting up your computer desk and chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setting up your computer and computer accessories . . . . . . . . . . . . . . . . . . . . 9 Sitting at your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Avoiding discomfort and injury from repetitive strain . . . . . . . . . . . . . . . . 9 Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Checking the voltage selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Starting your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Waking up your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Restarting (rebooting) your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Premium multimedia keyboard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Elite multimedia keyboard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Using the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Configuring the audio jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Connecting the dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Connecting to a cable or DSL modem or to a wired Ethernet network . . . 19 Installing a printer, scanner, or other device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 3: Using Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Windows desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Chapter 4: Recovering Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
System recovery options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Drivers and applications recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Creating drivers and applications recovery discs . . . . . . . . . . . . . . . . . . . . .37 Copying drivers and applications recovery files to a network . . . . . . . . .39 Creating discs from recovery files on a network . . . . . . . . . . . . . . . . . . . . . .40 Recovering your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Recovering specific files and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Recovering your system using Microsoft System Restore . . . . . . . . . . . . .42 Recovering your system from the hard drive . . . . . . . . . . . . . . . . . . . . . . . . .43
Chapter 5: Using the Internet and Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Installing and configuring Microsoft Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Installing Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Configuring Microsoft Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Sending a quick fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Automatically retry sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Automatically canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Chapter 6: Protecting Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Hardware security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Kensington lock slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Data security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 About startup and hard drive passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
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About Windows XP user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Using McAfee SecurityCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Using Windows XP Security Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Security updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Windows Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Chapter 7: Using Drives and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Creating audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Playing music and movies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Playing WAV audio files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Playing audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Creating audio files and music libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Creating music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Creating and editing videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Editing videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Transferring your video to your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Editing your video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Saving your video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Using Windows Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Manually updating the Media Center Program Guide . . . . . . . . . . . . . . . . 85
Chapter 8: Networking Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Introduction to Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Using a router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Creating an Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Installing Ethernet cards and drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Making sure your broadband connection works . . . . . . . . . . . . . . . . . . . . . 90 Naming the computers and the workgroup . . . . . . . . . . . . . . . . . . . . . . . . . 90 Configuring the TCP/IP protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Setting up an Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Testing your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Sharing resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Sharing drives and printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
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Using the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Viewing shared drives and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Mapping a network drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Opening files across the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Copying files across the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Printing files across the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Adding a printer to your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Chapter 9: Customizing Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . 104 Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Using an extended desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using a second monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Viewing the display on a television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Modifying television settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Changing the mouse settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Changing power-saving settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Changing advanced power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Installing an uninterruptible power supply . . . . . . . . . . . . . . . . . . . . . . . . . 116
Chapter 10: Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Setting up a maintenance schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Using BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Deleting unnecessary files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Scheduling maintenance tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Moving from your old computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Using the Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . . . . . . . . 125 Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
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Contents |
Chapter 11: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Appendix A: Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 151
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
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Contents |
www.gateway.com |
vi
CHAPTER 1
Getting Help
•Using the Gateway Web site
•Using Help and Support
•Using online help
1
CHAPTER 1: Getting Help |
www.gateway.com |
Thank you for purchasing our computer!
You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new computer. Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible.
Please read this manual carefully to familiarize yourself with our range of services and support. We have highlighted some basic care and safety information to help you keep your computer in good operating condition.
Gateway stands behind our value proposition to our customers—to provide best-of-class service and support in addition to high-quality, brand-name components at affordable prices. If you ever have a problem, our knowledgeable, dedicated customer service department will provide you with fast, considerate service.
We sincerely hope that you will receive the utmost satisfaction and enjoyment from your new Gateway computer for years to come.
Thanks again, from all of us at Gateway.
Using the Gateway Web site
Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at the address indicated on your system label.
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Using Help and Support |
Using Help and Support
Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer.
To start Help and Support:
■ Click Start, then click Help and Support. Help and Support opens.
You can find help information by clicking a link, performing a search, or browsing the index.
Searching for a topic
To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrow 
button.
For each search, you receive the following search result types:
■Suggested Topics—These topics are located in Help and Support and are relevant to your search topic.
■Full-text Search Matches—These topics are located in Help and Support and contain the words you entered in the Search box.
■Microsoft Knowledge Base—These topics are located on the Microsoft Web site and contain the words you entered in the Search box. You must be connected to the Internet to search for and access these topics.
To view a list of your search results, click the results header for the type of results you want to view. To view a topic, click the topic name in the Search Results list.
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CHAPTER 1: Getting Help |
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Getting help in Media Center
If your computer has Windows XP Media Center Edition, you can access online help or refer to the printed Windows XP Media Center Edition Guide.
To access Media Center help:
1 In the Media Center window, move the mouse to activate the Media Center tool bar. The tool bar appears at the top of the window.
2Click the Help 
icon in the tool bar.
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Using online help |
Using online help
Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button.
You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help.
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation CD or DVD, you will need to enter these numbers to activate Windows.
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CHAPTER 1: Getting Help |
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CHAPTER 2
Using Your Computer
•Working safely
•Setting up your computer and computer accessories
•Starting your computer
•Turning off your computer
•Restarting (rebooting) your computer
•Using the keyboard
•Using the mouse
•Adjusting the volume
•Configuring the audio jacks
•Connecting the dial-up modem
•Connecting to a cable or DSL modem or to a wired Ethernet network
•Installing a printer, scanner, or other device
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CHAPTER 2: Using Your Computer |
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Working safely
Before using your computer, read the following recommendations for setting up a safe and comfortable work area and avoiding discomfort and strain.
Top of screen is not higher than eye level
Screen is perpendicular to your line of sight
Hands and arms are parallel to the floor
Feet are flat on the floor
Reducing eye strain
Sunlight or bright indoor lighting should not reflect on the monitor screen or shine directly into your eyes.
■Position the computer desk and monitor so you can avoid glare on your screen and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter on your monitor.
■Use soft, indirect lighting in your work area. Do not use your computer in a dark room.
■Avoid focusing your eyes on your computer screen for long periods of time. Look away from your computer occasionally, and try to focus on distant objects.
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Setting up your computer and computer accessories |
Setting up your computer desk and chair
When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture.
■
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Select a flat surface for your computer desk.
Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and mouse. If the desk is not adjustable or is too tall, consider using a keyboard drawer.
■Use an adjustable chair that is comfortable, distributes your weight evenly, and keeps your body relaxed.
■Position your chair so the keyboard is at or slightly below the level of your elbow. This position lets your shoulders relax while you type.
■Adjust the chair height, adjust the forward tilt of the seat, or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your thighs.
■Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support.
Setting up your computer and computer accessories
■Set up the monitor so the top is no higher than eye level, the monitor controls are within reach, and the screen is tilted to be perpendicular to your line of sight.
■Place your keyboard and mouse at a comfortable distance. You should be able to reach them without stretching.
■Set paper holders at the same height and distance as the monitor.
Sitting at your computer
■Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed position when you type.
■Do not slouch forward or lean far back. Sit with your back straight so your knees, hips, and elbows form right angles when you work.
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Take breaks to stand and stretch your legs. Avoid twisting your torso or neck.
Avoiding discomfort and injury from repetitive strain
■Vary your activities to avoid excessive repetition.
■Take breaks to change your position, stretch your muscles, and relieve your eyes.
■Find ways to break up the work day, and schedule a variety of tasks.
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CHAPTER 2: Using Your Computer |
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Protecting from power source problems
Warning
High voltages can enter your computer through both the power cord and the modem connection. Protect your computer by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.
During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your computer.
An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although you cannot run your computer for an extended period of time with a UPS, a UPS lets you run your computer long enough to save your work and shut down your computer normally.
Checking the voltage selection
Caution
If you set the voltage selection switch incorrectly, your system will be damaged. Make sure this switch is set correctly for your location before turning on your computer.
In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz. The power supply should always be set to this when your computer is operating in the United States. In other areas of the world, such as Europe, the utility power is supplied at 230 volts at 50 Hz. If your computer is operating in an environment such as this, the voltage switch should be moved to 230.
A power supply is integrated into your computer to provide power to the system board, add-in cards, and peripheral devices. The voltage selection for your location is typically set at the factory. Use the power selection switch on the back of your computer to set the power supply to 115V or 230V. To verify that your system has the correct setting for your environment, check the voltage selection switch.
To set the voltage selection switch:
■Use a tool such as an opened paper clip to slide the voltage selection switch to the correct voltage position. For the location of the switch, see your setup poster or hardware reference.
Starting your computer
Important
Your computer has a built-in variable speed fan. In addition, your computer uses a powerful processor which produces heat. Both the system fan and processor can run at different speeds at times to ensure proper system cooling. You may notice an increase in the fan noise when the fan is running at high speed and a decrease in the fan noise when it switches to normal speed.
Waking up your computer
Tips & Tricks
For more information about changing the power button mode, see “Changing power-saving settings” on page 114.
To start your computer:
1 Connect the cables to your computer according to the setup poster.
2 Turn on your computer.
3If you are starting your computer for the first time, follow the on-screen instructions to set up your computer.
4Attach and turn on any peripheral devices, such as printers or scanners, and see the documentation that came with the device for setup instructions.
When you have not used your computer for several minutes, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes.
If your computer is in Standby mode, move the mouse or press the power button to “wake” it up.
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Turning off your computer |
Turning off your computer
Warning
When you turn off your computer, certain components in the power supply and system board remain energized. In order to remove all electrical power from your computer, unplug the power cord and modem cable from the wall outlets. We recommend disconnecting the power cord and modem cable when your computer will not be used for long periods.
To turn off your computer:
1Click Start, then click Turn Off Computer. The Turn Off Computer dialog box opens.
2 Click Turn Off. Windows shuts down and turns off your computer.
Important
If for some reason you cannot use the Turn Off Computer option in Windows to turn off your computer, press and hold the power button for about five seconds, then release it.
Restarting (rebooting) your computer
Important
If your computer does not turn off, press and hold the power button for about five seconds, then release it.
If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to restart (reboot) your computer.
To close unresponsive programs and restart your computer:
1 Press CTRL+ALT+DEL. The Task Manager window opens.
2 Click the Applications tab, then click the program that is not responding.
3 Click End Task.
4Click X in the top-right corner of the Windows Task Manager dialog box. - OR -
If your computer does not respond, turn it off, wait ten seconds, then turn it on again. You are done.
5Click Start, Shut Down, click the arrow to open the What do you want the computer to do? list, click Restart, then click OK.
As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.
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CHAPTER 2: Using Your Computer |
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Using the keyboard
Premium multimedia keyboard features
The keyboard has several different types of keys and buttons. Your keyboard also has status indicators that show which keyboard feature is active.
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Indicators |
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Internet buttons |
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Editing buttons |
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Windows keys Application key Directional keys Numeric keypad
Feature |
Icon |
Description |
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Editing buttons |
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Press these buttons to copy, cut, and paste. |
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Function keys |
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Press these keys to start program actions. Each program uses different function keys for different purposes. See the |
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program documentation to find out more about the function key actions. |
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Internet buttons |
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Press these buttons to launch your Internet home page, search, or e-mail programs. |
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Audio playback |
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Press these buttons to play your audio files and to adjust the volume. |
buttons |
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Navigation keys |
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Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to |
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the beginning of a document, or to the end of a document. |
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Indicators |
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Application key |
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Directional keys |
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Numeric keypad |
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Press these keys to type numbers when the numeric keypad (NUM LOCK) is turned on. |
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Using the keyboard |
Elite multimedia keyboard features
The keyboard has several different types of keys and buttons. Your keyboard also has status indicators that show which keyboard feature is active.
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Audio playback |
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Sleep button Function keys |
Internet buttons |
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Windows keys Application key Navigation keys Numeric keypad
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Sleep button |
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Function keys |
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Application buttons |
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buttons |
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Windows keys |
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Application key |
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Editing buttons |
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Navigation keys |
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to the beginning of a document, or to the end of a document. Press the arrow keys to move the cursor. |
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Numeric keypad |
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13
CHAPTER 2: Using Your Computer
Using the mouse
The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse.
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Scroll wheel |
Right button |
Left button
As you move the mouse, the pointer (arrow) on the display moves in the same direction.
You can use the left and right buttons on the mouse to select objects on the display.
You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs.
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www.gateway.com Adjusting the volume
To... Do this...
Move the pointer on the computer display
Move the mouse around on the mouse pad. If you run out of space on your mouse pad and need to move the pointer farther, pick up the mouse, set it down in the middle of the mouse pad, then continue moving the mouse.
Select an object on the computer display
click
Position the pointer over the object. Quickly press and release the left mouse button once. This action is called clicking.
Start a program or open a file or folder
Position the pointer over the object. Quickly press and release the left mouse button twice. This action is called double-clicking.
click, click
Access a shortcut menu or find more
information about an object on the click computer display.
Move an object on the computer display.
click (hold)
and drag
Position the pointer over the object. Quickly press and release the right mouse button once. This action is called right-clicking.
Position the pointer over the object. Press the left mouse button and hold it down. Move (drag) the object to the appropriate part of the computer display. Release the button to drop the object where you want it.
For more information about how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other mouse settings, see “Changing the mouse settings” on page 112. For instructions on how to clean the mouse, see “Cleaning the mouse” on page 119.
Adjusting the volume
Help & Support
For more information about adjusting the volume, click Start, then click Help and Support. Type the phrase adjusting volume in the Search box, then click the arrow.
You can adjust volume using your speakers’ controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your computer.
To adjust the overall volume using hardware controls:
■If you are using external speakers, turn the knob on the front of the speakers.
-OR-
Use the mute and volume control buttons on the keyboard. For more information, see “Using the keyboard” on page 12.
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To adjust the overall volume from Windows:
1Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices.
2Click/Double-click the Adjust the system volume or Sounds and Audio Devices. The Sounds and Audio Devices Properties dialog box opens.
3 Click the Volume tab.
4Drag the Device Volume slider to change the volume or click to select the Mute check box, then click OK.
To adjust device volume levels:
1Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices.
2Click/Double-click the Adjust the system volume or Sounds and Audio Devices. The Sounds and Audio Devices Properties dialog box opens.
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Adjusting the volume |
3 Click the Volume tab.
4 Click Advanced in the Device volume area.
If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to adjust, then click OK.
5Drag the volume level and balance sliders for the device you want to adjust. For more information about the volume controls, click Help in the window.
6 Click X in the top-right corner of the window to close it.
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Configuring the audio jacks
Shortcut
Start Ö Control Panel Ö Sounds and
Audio Devices Ö Advanced
If the back of your computer has five audio jacks, they are universal jacks. This means that they can be used for more than one purpose. For example, the blue jack on the computer can be a stereo in jack or a stereo out jack. For more information on how each jack can be used, see your hardware reference. To use the audio jacks for something other than the default audio device, you need to configure the audio jacks.
To configure the audio jacks:
1 Connect your audio device(s) to the computer audio jack(s).
2 Click Start, then click Control Panel. The Control Panel window opens.
3Click Sounds, Speech, and Audio Devices or Sounds and Audio Devices, then click Advanced under Speaker Settings. The Advanced Audio Properties dialog box opens.
-OR-
If your computer has the Realtek Sound Effect Manager installed, double-click the Sound Effect Manager icon on the taskbar. The Realtek dialog box opens.
4 Configure the audio jacks for your speaker setup.
Connecting the dial-up modem
Warning
To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.
Your computer has a built-in 56K modem that you can use to connect to a standard telephone line.
To connect the modem:
1 Insert one end of the modem cable into the modem jack |
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of your computer. |
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2Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines.
3 Start your computer, then start your communications program.
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Connecting to a cable or DSL modem or to a wired Ethernet network |
Connecting to a cable or DSL modem or to a wired Ethernet network
Important
Your computer is equipped with a built-in Ethernet port. For information about setting up a wired or wireless Ethernet network, see “Networking Your Computer” on page 87.
Your computer has a network jack that you can use to connect to a cable or DSL modem or to a 10/100 wired Ethernet network.
To connect to a cable or DSL modem or to an Ethernet network:
1 Insert one end of the network cable into the network jack |
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2Insert the other end of the network cable into a cable modem, DSL modem, or network jack.
Installing a printer, scanner, or other device
Important
Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions.
Help & Support
For more information about installing peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search box, then click the arrow.
Your computer has one or more of the following ports: IEEE 1394 (also known as Firewire® or i.Link®), Universal Serial Bus (USB), serial, and parallel. You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see your hardware reference.
IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your computer will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time.
Parallel and serial port devices are not plug-and-play. See the device documentation for detailed information and installation instructions.
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20
CHAPTER 3
Using Windows XP
•Using the Windows desktop
•Working with files and folders
•Searching for files
•Working with documents
•Shortcuts
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Using the Windows desktop
Help & Support
For more information about the Windows desktop, click Start, then click
Help and Support. Type the phrase
Windows desktop in the Search box, then click the arrow.
After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks.
Your desktop may be different from this example, depending on how your computer is set up.
The desktop contains the taskbar, the Start button, and the Recycle Bin icon.
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The taskbar is the bar at the bottom of the computer display containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running. Click a program’s button on the taskbar to open the program’s window.
The Start button provides access to programs, files, help for Windows and other programs, and computer tools and utilities.
Click the Start button, then open a file or program by clicking an item on the menu that opens.
The Recycle Bin is where files, folders, and programs that you discarded are stored. You must empty the Recycle Bin to permanently delete them from your computer. For instructions on how to use the Recycle Bin, see “Deleting files and folders” on page 27.
The Windows Security Center icon may appear on the taskbar near the clock. The icon changes appearance to notify you when the security settings on your computer are set below the recommended value or when updates are available. Double-click this icon to open the Windows Security Center. For more information, see “Modifying security settings” on page 65.
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Using the Windows desktop |
Using the Start menu
Help & Support
For more information about the Windows Start menu, click Start, then click Help and Support. Type the phrase
Windows Start menu in the Search box, then click the arrow.
You can start programs, open files, customize your system, get help, search for files and folders, and more using the Start menu.
To use the Start menu:
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1 |
Click the Start button on the lower left of the Windows desktop. The Start |
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Start Ö All Programs Ö |
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Click All Programs to see all programs and files in the Start menu. When |
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to it, another menu, called a submenu, opens and reveals related files, |
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programs, or commands. |
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Adding icons to the desktop
Help & Support
For more information about desktop icons, click Start, then click Help and Support. Type the phrase desktop icons in the Search box, then click the arrow.
You may want to add an icon (shortcut) to the desktop for a program that you use frequently.
To add icons to the desktop:
Shortcut
Start Ö All Programs Ö right-click programÖSend To Ö Desktop (create shortcut)
1 Click Start, then click All Programs.
2Right-click (press the right mouse button) the program that you want to add to the desktop.
3Click Send To, then click Desktop (create shortcut). A shortcut icon for that program appears on the desktop.
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Identifying window items
Help & Support
For more information about windows, click Start, then click Help and Support. Type the keyword window in the Search box, then click the arrow.
When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the Local Disk (C:) icon in the My Computer window.
Title bar |
Close |
Menu bar |
Maximize |
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Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items:
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of a window that shows the window title. |
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Clicking the minimize button reduces the |
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active window to a button on the taskbar. |
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Clicking the program button in the taskbar |
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opens the window again. |
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Clicking the maximize button expands the |
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active window to fit the entire computer |
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display. Clicking the maximize button again |
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restores the window to its former size. |
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Clicking the close button closes the active |
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window or program. |
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Clicking an item on the menu bar starts an |
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action such as Print or Save. |
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Working with files and folders |
Working with files and folders
Viewing drives
Help & Support
For more information about files and folders, click Start, then click Help and Support. Type the phrase files and folders in the Search box, then click the arrow.
You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet.
Drives are like file cabinets because they hold files and folders. A computer almost always has more than one drive. Each drive has a letter, usually Local Disk (C:) for the hard drive and D: for a CD or DVD drive.
To view the drives on your computer:
■ Click Start, then click My Computer.
Hard drives
Disc drive
To see the files and folders on a drive:
■Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click Show the contents of this drive.
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Creating folders
Folders are much like the folders in a file cabinet. They can contain files and other folders.
Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files.
Folders
Files
To create a folder:
Shortcut 1 Click Start, then click My Computer on the Start menu.
Click File ÖNew ÖFolder Ötype name
2Double-click the drive where you want to put the new folder. If you do not see the contents of the drive, click Show the contents of this drive.
3If you want to create a new folder inside an existing folder, double-click the existing folder. If you do not see the contents of the drive or folder, click Show the contents of this drive or Show the contents of this folder.
4 Click File, New, then click Folder. The new folder is created.
5Type a name for the folder, then press ENTER. The new folder name appears by the folder icon.
For information about renaming folders, see “Shortcuts” on page 34.
Copying and moving files and folders
Important
The clipboard stores whatever you cut or copy until you cut or copy again. Then the clipboard contains the new information only. Therefore, you can paste copies of a file or folder into more than one place, but as soon as you copy or cut a different file or folder, the original file or folder is deleted from the clipboard.
The skills you need to copy and move files are called copying, cutting, and pasting.
When you copy and paste a file or folder, you place a copy of the file or folder on the Windows clipboard, which temporarily stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there.
When you cut and paste a file or folder, you remove the file or folder from its original location and place the file or folder on the Windows clipboard. When you decide where you want the file or folder to go, you paste it there.
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Help & Support
For more information about copying files and folders or moving files and folders, click Start, then click Help and Support. Type the phrase copying files and folders or moving files and folders in the Search box, then click the arrow.
Working with files and folders
To copy a file or folder to another folder:
1Locate the file or folder you want to copy. For more information, see “Viewing drives” on page 25 and “Searching for files” on page 28.
2Right-click (press the right mouse button) the file or folder that you want to copy. A pop-up menu opens on the desktop.
3 Click Copy on the pop-up menu.
4 Open the destination folder.
5 With the pointer inside the destination folder, right-click.
6 Click Paste. A copy of the file or folder appears in the new location.
To move a file or folder to another folder:
1Locate the file or folder you want to move. For more information, see “Viewing drives” on page 25 and “Searching for files” on page 28.
2Right-click (press the right mouse button) the file or folder that you want to move. A pop-up menu opens on the desktop.
3 Click Cut on the pop-up menu.
4 Open the destination folder.
5 With the pointer inside the destination folder, right-click.
6Click Paste. The file or folder you moved appears in its new location and is removed from its old location.
Deleting files and folders
Help & Support
For more information about deleting files and folders, click Start, then click Help and Support. Type the phrase deleting files and folders in the Search box, then click the arrow.
When you throw away paper files and folders, you take them from the file cabinet and put them in a trash can. Eventually the trash can is emptied.
In Windows, you throw away files and folders by first moving them to the Windows trash can, called the Recycle Bin, where they remain until you decide to empty the bin.
You can recover any file in the Recycle Bin as long as the bin has not been emptied.
To delete files or folders:
1In My Computer or Windows Explorer, click the files or folders that you want to delete. For instructions on how to select multiple files and folders, see “Shortcuts” on page 34.
If you cannot find the file you want to delete, see “Searching for files” on page 28.
2Click File, then click Delete. Windows moves the files and folders to the Recycle Bin.
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Caution
Emptying the Recycle Bin permanently erases any files or folders in the bin. These files cannot be restored.
Help & Support
For more information about emptying the Recycle Bin, click Start, then click
Help and Support. Type the phrase emptying Recycle Bin in the Search box, then click the arrow.
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To recover files or folders from the Recycle Bin:
1Double-click the Recycle Bin icon. The Recycle Bin window opens and lists the files and folders you have thrown away since you last emptied it.
2Click the files or folders that you want to restore. For instructions on how to select multiple files and folders, see “Shortcuts” on page 34.
3Click File, then click Restore. Windows returns the deleted files or folders to their original locations.
To empty the Recycle Bin:
1Double-click the Recycle Bin icon on the desktop. The Recycle Bin window opens.
2Click File, then click Empty Recycle Bin. Windows asks you if you are sure that you want to empty the bin.
3 Click Yes. Windows permanently deletes all files in the Recycle Bin.
Searching for files
If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility to search by:
■Name or part of a name
■Creation date
■Modification date
■File type
■Text contained in the file
■Time period in which it was created or modified
You can also combine search criteria to refine searches.
Files and folders found using this utility can be opened, copied, cut, renamed, or deleted directly from the list in the results window.
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Searching for files |
Using the Windows Search utility
Help & Support
For more information about searching for files and folders, click Start, then click Help and Support. Type the keyword searching in the Search box, then click the arrow.
To find files and folders using the Search utility:
1Click Start, then click Search. The Search Results window opens. Click All files and folders.
2If you want to search by file or folder name, type in all or part of the file or folder name in the name box in the left pane of the window.
■If you type all of the name, Search will list all files and folders of that name.
■If you type part of the name, Search will list all of the file and folder names containing the letters you typed.
3Click Search. When the search is completed, Windows lists the files and folders whose names contain the text that you searched for.
4 Open a file, folder, or program by double-clicking the name in the list.
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Using advanced search options
Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options that you want. You can search by the:
■Date the file was created or modified.
■Size of the file.
■Type of file, such as a program or a text document.
Browsing for files and folders
Help & Support
For more information about browsing for files and folders, click Start, then click
Help and Support. Type the phrase files and folders in the Search box, then click the arrow.
A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on.
Windows drives, folders, and files are organized in the same way as a real file cabinet in that they may have many levels (usually many more levels than a file cabinet, in fact). So you usually will have to search through levels of folders to find the file or folder that you need. This is called browsing.
To browse for a file:
1 Click Start, then click My Computer. The My Computer window opens.
2Double-click the drive or folder that you think contains the file or folder that you want to find. If you do not see the contents of a folder, click Show the contents of this drive or Show the contents of this folder.
3Continue double-clicking folders and their subfolders until you find the file or folder you want.
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Working with documents |
Working with documents
Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files.
The following examples show how to create, save, open, and print a document using Microsoft® WordPad. Similar procedures apply to other programs such as WordPerfect, Microsoft Word, and Microsoft Excel.
For more information about using a program, click Help on its menu bar.
Creating a new document
To create a new document:
1Click Start, All Programs, Accessories, then click WordPad. Microsoft WordPad starts and a blank document opens.
2Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document.
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Saving a document
Help & Support After you create a document, you need to save it if you want to use it later.
For more information about saving
documents, click Start, then click Help
and Support. Type the keyword saving To save a document:
in the Search box, then click the arrow.
1 Click File, then click Save. The Save As dialog box opens.
Save in
list
File name
2Click the arrow button to open the Save in list, then click the folder where you want to save the file. If you do not see the folder you want, browse through the folders listed below the Save in list.
3 Type a new file name in the File name box.
4 Click Save.
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Opening a document
Help & Support
For more information about opening documents, click Start, then click Help and Support. Type the phrase opening files in the Search box, then click the arrow.
Printing a document
Help & Support
For more information about printing documents, click Start, then click Help and Support. Type the keyword printing in the Search box, then click the arrow.
Working with documents
To view, revise, or print an existing document, first you need to open it. Open the document in the program that it was created in.
To open a document:
1 Start the program.
2 Click File, then click Open.
3Click the arrow button to open the Look in list, then click the folder you want to open. If you do not see the folder you want, browse through the folders listed below the Look in list.
Look in list
4 Double-click the document file name. The document opens.
To print a document, you must have a printer connected to your computer or have access to a network printer. For more information about installing or using your printer, see the printer documentation.
To print a document:
1 Make sure that the printer is turned on and loaded with paper.
2 Start the program and open the document.
3 Click File, then click Print. The Print dialog box opens.
4 Set the print options, then click OK. The document prints.
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Shortcuts
Help & Support
For more information about Windows keyboard shortcuts, click Start, then click
Help and Support. Type the phrase
Windows keyboard shortcuts in the
Search box, then click the arrow.
The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information about shortcuts, see your Windows or program documentation.
To... |
Do this... |
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Copy a file, folder, text, or graphic |
Click the item, then press CTRL + C. |
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Cut a file, folder, text, or graphic |
Click the item, then press CTRL + X. |
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Paste a file, folder, text, or graphic |
Click inside the folder or window where you want to paste the |
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object, then press CTRL + V. |
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Select multiple items in a list or |
Click the first item, press and hold down the CTRL key, then |
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window |
click each of the remaining items. |
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Select multiple adjacent items in a list |
Click the first item in the list, press and hold down the SHIFT |
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or window |
key, then click the last item in the list. |
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Permanently delete a file or folder |
Click the file or folder, then press SHIFT + DELETE. The file |
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or folder is permanently deleted. The file or folder is not stored |
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in the Recycle Bin. |
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Rename a file or folder |
Click the file or folder, press F2, type the new name, then press |
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ENTER. |
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Close the active window or program |
Press ALT + F4. |
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Switch to a different file, folder, or |
Press ALT + TAB. |
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running program |
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34
CHAPTER 4
Recovering Your System
•System recovery options
•Drivers and applications recovery
•Recovering your system
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System recovery options
Most computer problems can be solved by following the information in “Troubleshooting” on page 131 or at the Web address shown on your system label. Problem solving may also involve re-installing some or all of the computer’s software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions. A backup copy of your operating system is provided on a CD or DVD, and a backup copy of your factory-installed drivers and applications is saved on a hidden area of your hard drive.
We recommend that you make a backup of your factory-installed software as soon as you get your new Gateway system.
■“Drivers and applications recovery” on page 36 tells you how to record (burn) the Drivers and Applications Recovery discs. Using a recovery disc that you have recorded is only one of several ways you can restore your system to working order. Recovery discs let you recover your device drivers and software that came pre-installed on your computer.
If you are still having problems even after you follow troubleshooting steps, you can use Microsoft System Restore to roll back your system to a previous condition when drivers and programs worked correctly.
■“Recovering your system using Microsoft System Restore” on page 42 describes how to return your system to a previous working condition.
If you are still experiencing problems, you may need to reinstall specific software, such as a device driver.
■“Recovering specific files and software” on page 41 describes how to install specific, factory-installed software and device drivers.
Finally, in order to recover your system you may need to reinstall everything, including the operating system, so your computer has its original factory settings.
■“Recovering your system from the hard drive” on page 43 tells how to completely reinstall the original factory software.
Drivers and applications recovery
Your computer’s hard drive contains everything you need to completely restore your system, including Windows XP, device drivers, and other programs. You can also restore device drivers or programs by using Drivers and Applications Recovery discs, which you create. You can immediately create the recovery discs (recommended), or you can wait until later.
For more information on creating recovery discs, see “Creating drivers and applications recovery discs” on page 37.
For more information on using your network to store and create recovery discs, see:
■“Copying drivers and applications recovery files to a network” on page 39
■“Creating discs from recovery files on a network” on page 40
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Drivers and applications recovery |
Creating drivers and applications recovery discs
Important
If you are recording to CDs, make sure that they are CD-R and not CD-RW discs. If you are recording to a DVD, make sure that it is a DVD-R or DVD+R disc, not DVD-RW or DVD+RW discs.
You can use drivers and applications recovery discs to restore device drivers or programs. You can create an unlimited number of drivers and applications recovery disc sets. Before you continue, make sure that your computer has a recordable drive. If your computer does not have a recordable drive, see “Copying drivers and applications recovery files to a network” on page 39.
Shortcut
Start Ö All Programs Ö System
Recovery ÖCreate My Drivers-
Applications CD(s) ÖBurn ISO ÖStart
Creation
To record a set of drivers and applications recovery discs:
1Make sure that you have blank discs ready. Depending on the type of recordable drive your computer has, you need either several CD-R discs or one DVD-R or DVD+R disc.
2Click Start, AllPrograms, SystemRecovery, then click Create My Drivers-Applications CD(s). A message asks you if you want to “Burn ISO” (record recovery discs) or “Create ISO” (copy the files to a drive).
3Click Burn ISO. The Recovery CD/DVD Creator dialog box opens.
4Click Start Creation. A message tells you the number of blank discs that are required for the recovery disc set.
5Click the type of recordable disc you want to use.
6Make sure that you have the appropriate number and type of blank discs, then insert a blank disc into the recordable drive.
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Important
Use a permanent marker to label each disc “Gateway Driver and Application Recovery.” As you remove each disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on.
7Click OK. The program prepares the recovery files, then records the recovery files to the blank disc(s).
8If a message tells you to insert another blank disc, remove the completed disc, then insert a blank disc.
9When you see the message “The Recovery ISO Image has been created successfully,” remove the last disc from the drive, then click OK.
10 Store the discs in a safe place for future use. You are done.
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Drivers and applications recovery |
Copying drivers and applications recovery files to a network
Shortcut
Start Ö All Programs Ö System
Recovery ÖCreate My Drivers-
Applications CD(s) ÖCreate ISO ÖOK
You can copy driver and application recovery files to a network location, so you can burn unlimited sets of drivers and applications recovery discs from a different computer that has a recordable drive.
To copy drivers and applications recovery files to a network:
1Click Start, All Programs, System Recovery, then click Create My Drivers-Applications CD(s). A message asks you if you want to “Burn ISO” (record recovery discs) or “Create ISO” (copy the files to a drive).
2Click Create ISO, then find the network
location you want to save the driver and application recovery files to.
3Click OK. The program prepares the recovery files, then copies them to the location you specified.
Tips & Tricks
Store your recovery (ISO) images in a folder that indicates which computer the files are for. For example, store the files for a Gateway 7200XL in a folder named GW 7200XL Apps Recovery.
4When you see the message “The Recovery ISO Image has been created successfully,” click OK. You are done.
To create discs from the files you just copied, see “Creating discs from recovery files on a network” on page 40.
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Creating discs from recovery files on a network
Important
If you are recording to CDs, make sure that they are CD-R and not CD-RW discs. If you are recording to DVDs, make sure that they are DVD-R or DVD+R discs, not DVD-RW or DVD+RW discs.
Before you continue, make sure that your computer has a recordable drive.
To create recovery discs from recovery files stored on a network:
1Make sure that you have blank discs ready. If the ISO filenames start with CD, you will need blank CDs. If the ISO filenames start with DVD, you will need blank DVDs.
Important
Use the correct type of blank disc for the recovery (ISO) file. For example, if the recovery (ISO) file was created for a DVD, make sure you use a blank DVD+R or DVD-R disc.
Important
Use a permanent marker to label each disc “Gateway Drivers and Applications Recovery.” As you remove each disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on.
2Insert a blank disc into the recordable drive of any networked computer. You need one blank disc for each recovery (ISO) file.
3 Click Start, then click My Computer.
4Open the network location of the recovery files.
5Double-click the file for the first disc. Your media burning software opens.
6Follow the on-screen instructions of your media burning software to complete the burning of the recovery disc(s).
7 When the disc is complete, remove that disc and insert another.
8Repeat steps 5-7 for each recovery file until each file is recorded onto a disc. You are done.
Recovering your system
Important
If your hard drive has failed and you cannot restore the software from the hard drive, contact Gateway Customer Care for help. For a fee, Customer Care may be able to provide a set of recovery discs to restore your computer.
For more help, you can find the Gateway Customer Care contact information on the label located on the front or side of your computer.
If you have problems with your computer and you need to recover your system, you can restore specific drivers and programs from a set of recovery discs, roll back your system to a previous condition when drivers and programs were working correctly, or reinstall everything from the computer’s hard drive.
■To selectively restore device drivers or programs, see “Recovering specific files and software” on page 41.
-OR -
■To restore your system to a previous condition when software and device drivers were working correctly, see “Recovering your system using Microsoft System Restore” on page 42.
-OR -
■To reinstall everything, see “Recovering your system from the hard drive” on page 43.
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Recovering your system |
Recovering specific files and software
Shortcut
Start Ö All Programs Ö System Recovery ÖApplication & Driver Recovery Ö click driver or application Ö Next Ö Yes.
You can perform a partial recovery by recovering specific files, such as device drivers and most pre-installed software. If you need to recover software that did not come pre-installed on your system, you need to follow the software’s own instructions for installation.
You can recover specific files using either the Start menu or a drivers and applications recovery disc that you have created.
To recover specific drivers and software:
1Click Start, All Programs, System Recovery, then click Application & Driver Recovery. The Application Recovery program opens.
- OR -
Turn on your computer, then insert the drivers and applications recovery disc #1 (if available) into the CD or DVD drive. The Application Recovery program opens.
2Click the driver or application you want to install. To select multiple items, press and hold CTRL while clicking each item.
3Click Next. The items you selected are installed. When the installation is finished, a message asks you if you want to install more drivers or applications.
4 Click Yes to install more drivers or applications, or click Quit to exit.
5 Store the discs in a safe place for future use. You are done.
6If your system still has problems, follow the directions in “Recovering your system using Microsoft System Restore” on page 42.
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Recovering your system using Microsoft System Restore
Before using Gateway System Recovery, you should try Microsoft System Restore to determine whether you can restore your system to a previous condition.
Every time you install new device drivers or software, and every 24 hours (while your computer is turned on), Microsoft System Restore takes a “snapshot” of your system settings and saves it as a restore point. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again.
To restore using Microsoft System Restore:
Shortcut 1 Press F1. The Microsoft Windows XP Help and Support Center opens.
F1 Ö Undo changes... Ö Restore my computer... ÖNext Ö click a date Ö Next Ö Next
2Click Undo changes to your computer with System Restore. The Welcome to System Restore dialog box opens.
3Click Restore my computer to an earlier time, then click
Next. The Select a Restore Point dialog box opens.
4Click a bold date on the calendar (Step 1 on the screen), then click a restore point in the list (Step 2 on the screen).
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Recovering your system |
5 Click Next. The Confirm Restore Point Selection dialog box opens.
6Make sure that you want to use the restore point you selected, and read all notices on the screen.
7Click Next, then follow the on-screen instructions to finish the restoration. If completing Microsoft System Restore does not solve your problem, restart Gateway System Recovery. See “Recovering your system from the hard drive” on page 43 for instructions.
Recovering your system from the hard drive
Shortcut
Start Ö All Programs Ö System
Recovery ÖSystem Recovery Ö Yes
To recover from the hard drive:
1Get the operating system disc that came with your computer and have it ready.
2If you can still run Windows, click Start, All Programs, System Recovery, System Recovery, then click Yes. Your computer restarts, then the System Recovery program starts.
- OR -
Turn on or restart your computer, then press F11 while your computer is starting.
3Insert the Operating System Recovery CD/DVD when prompted. The System Recovery program starts.
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