Gateway GT4015H User Manual
USER GUIDE
Manuel de l’utilisateur
Gateway Computer
Ordinateur Gateway
Contents
Chapter 1: Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Thank you for purchasing our computer! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using the Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting help in Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2: Using Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Working safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting up your computer desk and chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting up your computer and computer accessories . . . . . . . . . . . . . . . . . . . . 9
Sitting at your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Avoiding discomfort and injury from repetitive strain . . . . . . . . . . . . . . . . 9
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Checking the voltage selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Starting your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Waking up your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Restarting (rebooting) your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Premium multimedia keyboard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Elite multimedia keyboard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuring the audio jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting the dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting to a cable or DSL modem or to a wired Ethernet network . . . 19
Installing a printer, scanner, or other device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 3: Using Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Windows desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Chapter 4: Recovering Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
System recovery options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Drivers and applications recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Creating drivers and applications recovery discs . . . . . . . . . . . . . . . . . . . . .37
Copying drivers and applications recovery files to a network . . . . . . . . .39
Creating discs from recovery files on a network . . . . . . . . . . . . . . . . . . . . . .40
Recovering your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Recovering specific files and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Recovering your system using Microsoft System Restore . . . . . . . . . . . . .42
Recovering your system from the hard drive . . . . . . . . . . . . . . . . . . . . . . . . .43
Chapter 5: Using the Internet and Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Installing and configuring Microsoft Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Installing Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Configuring Microsoft Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Sending a quick fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Automatically retry sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Automatically canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Chapter 6: Protecting Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Hardware security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Kensington lock slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Data security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
About startup and hard drive passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
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About Windows XP user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using McAfee SecurityCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Windows XP Security Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Security updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Windows Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
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Chapter 7: Using Drives and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Creating audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Playing music and movies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Playing WAV audio files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Playing audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Creating audio files and music libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Creating music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Creating and editing videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Editing videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Transferring your video to your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Editing your video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Saving your video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using Windows Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Manually updating the Media Center Program Guide . . . . . . . . . . . . . . . . 85
Chapter 8: Networking Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Introduction to Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using a router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Creating an Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Installing Ethernet cards and drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Making sure your broadband connection works . . . . . . . . . . . . . . . . . . . . . 90
Naming the computers and the workgroup . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configuring the TCP/IP protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Setting up an Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Testing your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Sharing resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Sharing drives and printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
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Using the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Viewing shared drives and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Mapping a network drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Opening files across the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Copying files across the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Printing files across the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Adding a printer to your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Chapter 9: Customizing Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . 104
Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using an extended desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using a second monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Viewing the display on a television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Modifying television settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Changing the mouse settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Changing power-saving settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Changing advanced power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Installing an uninterruptible power supply . . . . . . . . . . . . . . . . . . . . . . . . . 116
Chapter 10: Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Setting up a maintenance schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Using BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Deleting unnecessary files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Scheduling maintenance tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Moving from your old computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Using the Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . . . . . . . . 125
Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
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Contents
Chapter 11: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Appendix A: Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 151
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
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Contents www.gateway.com
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CHAPTER 1
Getting Help
• Using the Gateway Web site
• Using Help and Support
• Using online help
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CHAPTER 1: Getting Help www.gateway.com
Thank you for purchasing our computer!
You have made an excellent decision choosing Gateway. We are sure that you
will be pleased with the outstanding quality, reliability, and performance of your
new computer. Each and every Gateway computer uses the latest technology
and passes through the most stringent quality control tests to ensure that you
are provided with the best product possible.
Please read this manual carefully to familiarize yourself with our range of
services and support. We have highlighted some basic care and safety
information to help you keep your computer in good operating condition.
Gateway stands behind our value proposition to our customers—to provide
best-of-class service and support in addition to high-quality, brand-name
components at affordable prices. If you ever have a problem, our
knowledgeable, dedicated customer service department will provide you with
fast, considerate service.
We sincerely hope that you will receive the utmost satisfaction and enjoyment
from your new Gateway computer for years to come.
Thanks again, from all of us at Gateway.
Using the Gateway Web site
Gateway’s online support is available 24 hours per day, 7 days per week and
provides the most current drivers, product specifications, tutorials, and
personalized information about your computer. Visit the Gateway Support
Web site at the address indicated on your system label.
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Using Help and Support
Your computer includes Help and Support, an easily accessible collection of help
information, troubleshooters, and automated support. Use Help and Support
to answer questions about Windows and to help you quickly discover and use
the many features of your Gateway computer.
To start Help and Support:
■ Click Start, then click Help and Support. Help and Support opens.
Using Help and Support
Searching for a topic
You can find help information by clicking a link, performing a search, or
browsing the index.
To search for a topic in Help and Support, type a word or phrase (keyword) in
Search box located at the top of any Help and Support screen, then click the
the
arrow button.
For each search, you receive the following search result types:
■ Suggested Topics—These topics are located in Help and Support and are
relevant to your search topic.
■ Full-text Search Matches—These topics are located in Help and Support
and contain the words you entered in the Search box.
■ Microsoft Knowledge Base—These topics are located on the Microsoft
Web site and contain the words you entered in the Search box. You must
be connected to the Internet to search for and access these topics.
To view a list of your search results, click the results header for the type of results
you want to view. To view a topic, click the topic name in the Search Results list.
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CHAPTER 1: Getting Help www.gateway.com
Getting help in Media Center
If your computer has Windows XP Media Center Edition, you can access online
help or refer to the printed Windows XP Media Center Edition Guide.
To access Media Center help:
1 In the Media Center window,
move the mouse to activate
the Media Center tool bar.
The tool bar appears at the
top of the window.
2 Click the Help icon in the
tool bar.
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Using online help
Using online help
Many programs provide information online so you can research a topic or learn
how to perform a task while you are using the program. You can access most
online help information by selecting a topic from a Help menu or by clicking a
Help button.
You can search for information by viewing the help contents, checking the
index, searching for a topic or keyword, or browsing through the online help.
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the back or side of your
computer includes the product key code for your operating system. If you ever
reinstall Windows from the installation CD or DVD, you will need to enter these
numbers to activate Windows.
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CHAPTER 1: Getting Help www.gateway.com
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CHAPTER 2
Using Your Computer
•Working safely
• Setting up your computer and computer accessories
• Starting your computer
• Turning off your computer
• Restarting (rebooting) your computer
• Using the keyboard
•Using the mouse
• Adjusting the volume
• Configuring the audio jacks
• Connecting the dial-up modem
• Connecting to a cable or DSL modem or to a wired
Ethernet network
• Installing a printer, scanner, or other device
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CHAPTER 2: Using Your Computer www.gateway.com
Working safely
Before using your computer, read the following recommendations for setting
up a safe and comfortable work area and avoiding discomfort and strain.
Top of screen is not
higher than eye level
Screen is perpendicular
Hands and arms
are parallel to the
floor
to your line of sight
Reducing eye strain
Feet are flat on the floor
Sunlight or bright indoor lighting should not reflect on the monitor screen or
shine directly into your eyes.
■ Position the computer desk and monitor so you can avoid glare on your
screen and light shining directly into your eyes. Reduce glare by installing
shades or curtains on windows, and by installing a glare screen filter on
your monitor.
■ Use soft, indirect lighting in your work area. Do not use your computer in
a dark room.
■ Avoid focusing your eyes on your computer screen for long periods of
time. Look away from your computer occasionally, and try to focus on
distant objects.
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Setting up your computer and computer accessories
Setting up your computer desk and chair
When you are setting up your computer desk and chair, make sure that the desk
is the appropriate height and the chair helps you maintain good posture.
■ Select a flat surface for your computer desk.
■ Adjust the height of the computer desk so your hands and arms are
positioned parallel to the floor when you use the keyboard and mouse. If
the desk is not adjustable or is too tall, consider using a keyboard drawer.
■ Use an adjustable chair that is comfortable, distributes your weight evenly,
and keeps your body relaxed.
■ Position your chair so the keyboard is at or slightly below the level of your
elbow. This position lets your shoulders relax while you type.
■ Adjust the chair height, adjust the forward tilt of the seat, or use a footrest
to distribute your weight evenly on the chair and relieve pressure on the
back of your thighs.
■ Adjust the back of the chair so it supports the lower curve of your spine.
You can use a pillow or cushion to provide extra back support.
Setting up your computer and computer accessories
■ Set up the monitor so the top is no higher than eye level, the monitor
controls are within reach, and the screen is tilted to be perpendicular to
your line of sight.
■ Place your keyboard and mouse at a comfortable distance. You should be
able to reach them without stretching.
■ Set paper holders at the same height and distance as the monitor.
Sitting at your computer
■ Avoid bending, arching, or angling your wrists. Make sure that they are in
a relaxed position when you type.
■ Do not slouch forward or lean far back. Sit with your back straight so your
knees, hips, and elbows form right angles when you work.
■ Take breaks to stand and stretch your legs.
■ Avoid twisting your torso or neck.
Avoiding discomfort and injury from repetitive strain
■ Vary your activities to avoid excessive repetition.
■ Take breaks to change your position, stretch your muscles, and relieve your
eyes.
■ Find ways to break up the work day, and schedule a variety of tasks.
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Protecting from power source problems
High voltages can enter your computer
through both the power cord and the
modem connection. Protect your
computer by using a surge protector. If
you have a telephone modem, use a
surge protector that has a modem jack. If
you have a cable modem, use a surge
protector that has an antenna/cable TV
jack. During an electrical storm, unplug
both the surge protector and the modem.
Warning
During a power surge, the voltage level of electricity coming into your computer
can increase to far above normal levels and cause data loss or system damage.
Protect your computer and peripheral devices by connecting them to a surge
protector, which absorbs voltage surges and prevents them from reaching your
computer.
An uninterruptible power supply (UPS) supplies battery power to your computer
during a power failure. Although you cannot run your computer for an extended
period of time with a UPS, a UPS lets you run your computer long enough to
save your work and shut down your computer normally.
Checking the voltage selection
If you set the voltage selection switch
Caution
incorrectly, your system will be damaged.
Make sure this switch is set correctly for
your location before turning on your
In the United States, the utility power is
supplied at a nominal 115 volts at 60 Hz.
The power supply should always be set to
this when your computer is operating in
the United States. In other areas of the
world, such as Europe, the utility power is
supplied at 230 volts at 50 Hz. If your
computer is operating in an environment
such as this, the voltage switch should be
computer.
moved to 230.
A p ower suppl y is in tegr ate d into you r com puter to pr ovi de pow er to the s yste m
board, add-in cards, and peripheral devices. The voltage selection for your
location is typically set at the factory. Use the power selection switch on the back
of your computer to set the power supply to 115V or 230V. To verify that your
system has the correct setting for your environment, check the voltage selection
switch.
To set the voltage selection switch:
■ Use a tool such as an opened paper clip to slide the voltage selection
switch to the correct voltage position. For the location of the switch, see
your setup poster or hardware reference.
Starting your computer
To start your computer:
1 Connect the cables to your computer according to the setup poster.
2 Turn on your computer.
Your computer has a built-in variable
speed fan. In addition, your computer
uses a powerful processor which
produces heat. Both the system fan and
processor can run at different speeds at
times to ensure proper system cooling.
You may notice an increase in the fan
noise when the fan is running at high
speed and a decrease in the fan noise
when it switches to normal speed.
Waking up your computer
Important
For more information about changing
the power button mode, see “Changing
power-saving settings” on page 114.
Tips & Tricks
3 If you are starting your computer for the first time, follow the on-screen
instructions to set up your computer.
4 Attach and turn on any peripheral devices, such as printers or scanners,
and see the documentation that came with the device for setup
instructions.
When you have not used your computer for several minutes, it may enter a
power-saving mode called Standby. While in Standby, the power indicator
flashes.
If your computer is in Standby mode, move the mouse or press the power
button to “wake” it up.
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Turning off your computer
Turning off your computer
When you turn off your computer, certain
components in the power supply and
system board remain energized. In order
to remove all electrical power from your
computer, unplug the power cord and
modem cable from the wall outlets. We
recommend disconnecting the power
cord and modem cable when your
computer will not be used for long
If for some reason you cannot use the
Turn Off Computer option in Windows to
turn off your computer, press and hold
the power button for about five seconds,
Warning
periods.
Important
then release it.
To turn off your computer:
1 Click Start, then click Turn Off Computer. The Turn Off Computer dialog
box opens.
2 Click Turn Off. Windows shuts down and turns off your computer.
Restarting (rebooting) your computer
If your computer does not respond to keyboard or mouse input, you may have
to close programs that are not responding. If closing unresponsive programs
does not restore your computer to normal operation, you may have to restart
(reboot) your computer.
To close unresponsive programs and restart your computer:
1 Press CTRL+ALT+DEL. The Task Manager window opens.
If your computer does not turn off, press
and hold the power button for about five
seconds, then release it.
Important
2 Click the Applications tab, then click the program that is not responding.
3 Click End Task.
4 Click X in the top-right corner of the Windows Task Manager dialog box.
- OR -
If your computer does not respond, turn it off, wait ten seconds, then turn
it on again. You are done.
5 Click Start, Shut Down, click the arrow to open the What do you want
the computer to do? list, click Restart, then click OK.
As a part of the regular startup process, a program to check the disk status
runs automatically. When the checks are finished, Windows starts.
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Using the keyboard
Premium multimedia keyboard features
The keyboard has several different types of keys and buttons. Your keyboard
also has status indicators that show which keyboard feature is active.
Editing buttons
Function keys
Internet buttons
Windows keys Application key Directional keys Numeric keypad
Audio playback
buttons
Navigation keys
Indicators
Internet buttons
Feature Icon Description
Editing buttons Press these buttons to copy, cut, and paste.
Function keys Press these keys to start program actions. Each program uses different function keys for different purposes. See the
program documentation to find out more about the function key actions.
Internet buttons Press these buttons to launch your Internet home page, search, or e-mail programs.
Audio playback
buttons
Navigation keys Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to
Indicators Show if your N
Windows keys Press one of these keys to open the Windows Start menu. These keys can also be used in combination with other
Application key Press this key to access shortcut menus and help assistants in Windows.
Directional keys Press these keys to move the cursor up, down, right, or left.
Numeric keypad Press these keys to type numbers when the numeric keypad (N
Press these buttons to play your audio files and to adjust the volume.
the beginning of a document, or to the end of a document.
UM LOCK, CAPS LOCK, or SCROLL LOCK keys are activated. Press the corresponding key
to activate the function.
keys to open utilities like F(Search utility), R (Run utility), and E (Explorer utility).
UM LOCK) is turned on.
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Elite multimedia keyboard features
The keyboard has several different types of keys and buttons. Your keyboard
also has status indicators that show which keyboard feature is active.
Sleep button Internet buttons
Function keys
Audio playback
buttons
Using the keyboard
Indicators
Windows keys
Application key
Navigation keys
Numeric keypad
Feature Icon Description
Sleep button Press this button to activate your computer’s Sleep (power-saving) mode.
Function keys Press these keys to start program actions. Each program uses different function keys for different purposes. See the
program documentation to find out more about the function key actions.
Application buttons Press these buttons to launch your Internet home page, search for files, or launch the calculator program.
Audio playback
buttons
Indicators Show if your NUM LOCK, CAPS LOCK, or SCROLL LOCK keys are activated. Press the corresponding
Windows keys Press one of these keys to open the Windows
Application key Press this key to access shortcut menus and help assistants in Windows.
Editing buttons Press these buttons to copy, cut, and paste.
Press these buttons to play your audio files and to adjust the volume.
key to activate the function.
Start menu. These keys can also be used in combination with other
keys to open utilities like F(Search utility), R (Run utility), and E (Explorer utility).
Navigation keys Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page,
to the beginning of a document, or to the end of a document. Press the arrow keys to move the cursor.
Numeric keypad Press these keys to type numbers when the numeric keypad (N
UM LOCK) is turned on.
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CHAPTER 2: Using Your Computer www.gateway.com
Using the mouse
The mouse is a device that
controls the pointer
movement on the
computer display. This
illustration shows the
standard mouse.
As you move the mouse, the pointer (arrow) on the display moves in the same
direction.
Scroll wheel
Left button
Right button
14
You can use the left and right buttons on the mouse to select objects on the
display.
You can use the scroll wheel on the mouse to move through a document. This
feature is not available in all programs.
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To. .. Do this...
Adjusting the volume
Move the pointer on the computer
display
Select an object on the computer
display
Start a program or open a file or
folder
Access a shortcut menu or find more
information about an object on the
computer display.
Move an object on the computer
display.
click
click
(hold)
click
click
click,
click,
click
click
and drag
and drag
click
Move the mouse around on the mouse pad. If you run out of space on
your mouse pad and need to move the pointer farther, pick up the
mouse, set it down in the middle of the mouse pad, then continue
moving the mouse.
Position the pointer over the object. Quickly press and release the left
mouse button once. This action is called clicking.
Position the pointer over the object. Quickly press and release the left
mouse button twice. This action is called double-clicking.
Position the pointer over the object. Quickly press and release the right
mouse button once. This action is called right-clicking.
Position the pointer over the object. Press the left mouse button and
hold it down. Move (drag) the object to the appropriate part of the
computer display. Release the button to drop the object where you want
it.
For more information about how to adjust the double-click speed, pointer
speed, right-hand or left-hand configuration, and other mouse settings, see
“Changing the mouse settings” on page 112. For instructions on how to clean
the mouse, see “Cleaning the mouse” on page 119.
Adjusting the volume
For more information about adjusting
the volume, click Start, then click Help
adjusting volume in the Search box,
Help & Support
and Support. Type the phrase
then click the arrow.
You can adjust volume using your speakers’ controls or the Windows volume
controls. You can also adjust the volume of specific sound devices in your
computer.
To adjust the overall volume using hardware controls:
■ If you are using external speakers, turn the knob on the front of the
speakers.
-OR-
Use the mute and volume control buttons on the keyboard. For more
information, see “Using the keyboard” on page 12.
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To adjust the overall volume from Windows:
1 Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click
2 Click/Double-click the Adjust the system volume or Sounds and Audio Devices.
The Sounds and Audio Devices Properties dialog box opens.
3 Click the Vol ume tab.
Sounds, Speech, and Audio Devices.
4 Drag the Device Volume slider to change the volume or click to select the
Mute check box, then click OK.
To adjust device volume levels:
1 Click Start, then click Control Panel. The Control Panel window opens. If your
Control Panel is in Category View, click Sounds, Speech, and Audio Devices.
2 Click/Double-click the Adjust the system volume or Sounds and Audio Devices.
The Sounds and Audio Devices Properties dialog box opens.
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Adjusting the volume
3 Click the Vol ume tab.
4 Click Advanced in the Device volume area.
If the device you want to adjust does not appear in the window, click
Options, Properties, the check box next to the audio device you want to
adjust, then click OK.
5 Drag the volume level and balance sliders for the device you want to
adjust. For more information about the volume controls, click
Help in the
window.
6 Click X in the top-right corner of the window to close it.
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Configuring the audio jacks
If the back of your computer has five audio jacks, they are universal jacks. This
means that they can be used for more than one purpose. For example, the blue
jack on the computer can be a stereo in jack or a stereo out jack. For more
information on how each jack can be used, see your hardware reference. To use
the audio jacks for something other than the default audio device, you need to
configure the audio jacks.
To configure the audio jacks:
Start Ö Control Panel Ö Sounds and
Audio Devices Ö Advanced
Shortcut
1 Connect your audio device(s) to the computer audio jack(s).
2 Click Start, then click Control Panel. The Control Panel window opens.
3 Click Sounds, Speech, and Audio Devices or Sounds and Audio
Devices, then click Advanced under Speaker Settings. The Advanced
Audio Properties dialog box opens.
-OR-
If your computer has the Realtek Sound Effect Manager installed,
double-click the Sound Effect Manager icon on the taskbar. The
Realtek dialog box opens.
4 Configure the audio jacks for your speaker setup.
Connecting the dial-up modem
To reduce the risk of fire, use only No. 26
AWG or larger telecommunications line
Warning
cord.
Your computer has a built-in 56K modem that you can use to connect to a
standard telephone line.
To connect the modem:
1 Insert one end of the modem cable into the modem jack on the back
of your computer.
2 Insert the other end of the modem cable into a telephone wall jack. The
modem will not work with digital or PBX telephone lines.
3 Start your computer, then start your communications program.
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Connecting to a cable or DSL modem or to a wired Ethernet network
Connecting to a cable or DSL modem or to a wired Ethernet
network
Your computer is equipped with a built-in
Ethernet port. For information about
setting up a wired or wireless Ethernet
network, see “Networking Your
Important
Computer” on page 87.
Your computer has a network jack that you can use to connect to a cable or DSL
modem or to a 10/100 wired Ethernet network.
To connect to a cable or DSL modem or to an Ethernet network:
1 Insert one end of the network cable into the network jack on the back
of your computer.
2 Insert the other end of the network cable into a cable modem, DSL
modem, or network jack.
Installing a printer, scanner, or other device
Before you install a printer, scanner, or
other peripheral device, see the device
documentation and installation
For more information about installing
peripheral devices, click Start, then click
Help and Support. Type the keyword
installing devices in the Search box,
Important
instructions.
Help & Support
then click the arrow.
Your computer has one or more of the following ports: IEEE 1394 (also known
as Firewire
®
or i.Link®), Universal Serial Bus (USB), serial, and parallel. You use
these ports to connect peripheral devices such as printers, scanners, and digital
cameras to your computer. For more information about port locations, see your
hardware reference.
IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means
that your computer will usually recognize such a device whenever you plug it
into the appropriate port. When you use an IEEE 1394 or USB device for the first
time, your computer will prompt you to install any software the device needs.
After doing this, you can disconnect and reconnect the device at any time.
Parallel and serial port devices are not plug-and-play. See the device
documentation for detailed information and installation instructions.
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CHAPTER 2: Using Your Computer www.gateway.com
20
CHAPTER 3
Using Windows XP
• Using the Windows desktop
• Working with files and folders
• Searching for files
• Working with documents
•Shortcuts
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CHAPTER 3: Using Windows XP www.gateway.com
Using the Windows desktop
After your computer starts, the first screen you see is the Windows desktop. The
desktop is like the top of a real desk. Think of the desktop as your personalized
work space where you open programs and perform other tasks.
For more information about the
Windows desktop, click Start, then click
Help and Support. Type the phrase
Windows desktop in the Search box,
Help & Support
then click the arrow.
Your desktop may be different from this example, depending on how your
computer is set up.
The desktop contains the taskbar, the Start button, and the Recycle Bin icon.
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Desktop
elements
Description
The taskbar is the bar at the bottom of the computer display containing the Start button on the
left and a clock on the right. Other buttons on the taskbar represent programs that are running.
Click a program’s button on the taskbar to open the program’s window.
The Start button provides access to programs, files, help for Windows and other programs, and
computer tools and utilities.
Click the Start button, then open a file or program by clicking an item on the menu that opens.
The Recycle Bin is where files, folders, and programs that you discarded are stored. You must empty
the Recycle Bin to permanently delete them from your computer. For instructions on how to use
the Recycle Bin, see “Deleting files and folders” on page 27.
The Windows Security Center icon may appear on the taskbar near the clock. The icon changes
appearance to notify you when the security settings on your computer are set below the
recommended value or when updates are available. Double-click this icon to open the Windows
Security Center. For more information, see “Modifying security settings” on page65.
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Using the Start menu
Using the Windows desktop
For more information about the
Windows Start menu, click Start, then
click Help and Support. Type the phrase
Windows Start menu in the Search
Help & Support
box, then click the arrow.
Shortcut
Start Ö All Programs Ö
You can start programs, open files, customize your system, get help, search for
files and folders, and more using the Start menu.
To use the Start menu:
1 Click the Start button on the lower left of the Windows desktop. The Start
menu opens showing you the first level of menu items.
2 Click All Programs to see all programs and files in the Start menu. When
you move the mouse pointer over any menu item that has an arrow next
to it, another menu, called a submenu, opens and reveals related files,
programs, or commands.
3 Click a file or program to open it.
Adding icons to the desktop
For more information about desktop
icons, click Start, then click Help and
Support. Type the phrase desktop
icons in the Search box, then click the
right-click programÖ Send To Ö
Help & Support
arrow.
Start Ö All Programs Ö
Desktop (create shortcut)
Shortcut
You may want to add an icon (shortcut) to the desktop for a program that you
use frequently.
To add icons to the desktop:
1 Click Start, then click All Programs.
2 Right-click (press the right mouse button) the program that you want to
add to the desktop.
3 Click Send To, then click Desktop (create shortcut). A shortcut icon for
that program appears on the desktop.
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