Norms:
EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)
North American models: ETL recognized* in
compliance with UL 197, CSA C22.2 No.109, NSF-4
Complies with FCC part 18, ICES-001
*Recognized components system, refer to section 4.1.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER
FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY
OF THIS OR ANY OTHER APPLIANC
Users are cautioned that maintenance and repairs must be performed by a Garland authorized service agent using only
genuine Garland replacement parts. Garland will have no obligation with respect to any product that has been improperly
installed, adjusted, operated or not maintained in accordance with national and local codes and/or installation instructions
provided with the product or any product that has its serial number defaced, obliterated or removed, and/or which has been
modified or repaired using unauthorized parts or by unauthorized service agents. For a list of authorized service agents and/or
genuine replacement parts, please visit our website at www.garland-group.com for USA and Canada. For international
customers, please visit www.manitowocfoodservice.com. The information contained herein, including design and part
specifications, may be superseded and is subject to change without notice.
MO DU 7000
MO DU 7000 FL
MO DU 10000
MO DU 14000 FL
PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS COMMERCIAL
COOKING EQUIPMENT AND MUST BE INSTALLED BY
PROFESSIONAL PERSONNEL AS SPECIFIED
INSTALLATION AND ELECTRICAL CONNECTION MUST
COMPLY WITH CURRENT CODES:
IN CANADA – THE CANADIAN ELECTRICAL CODE PART
1 AND / OR LOCAL CODES.
IN USA – THE NATIONAL ELECTRICAL CODE ANSI /
NFPA – CURRENT EDITION.
WARNING
IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION,
SERVICE OR MAINTENANCE CAN CAUSE PROPERTY
DAMAGE, INJURY, OR DEATH. READ THE INSTALLATION,
OPERATING AND MAINTENANCE INSTRUCTIONS
THOROUGHLY BEFORE INSTALLING OR SERVICING THIS
EQUIPMENT
MO QU 14000
MO QU 20000
MO QU 21000
MO QU 24000
MO QU 28000 FL
Installation and Operation Manual RTCSmp Built-In Module-Line Dual/Quad Cooktops
T
WARRANTY
Our warranty statements for induction products are available on-line. Please visit our
website at www.garland-group.com/minisite/service to download the latest revision.
UNPACKING and PACKING SLIP
The packing slip attached to the shipment contains detailed information on all
components. Please retain this packing slip for future reference.
USING THIS MANUAL
This manual contains important information regarding safety, installation, operation,
maintenance, and troubleshooting. They must be read entirely and carefully by the
installers and operators before the equipment is installed and taken into operation. This
manual must always be available for reference at the place of operation.
Throughout this manual, the induction unit type “RTCSmp Built-In Module Line” is referred
to as “induction unit”.
DESCRIPTION OF WARNING SYMBOLS
CAUTION
This symbol alerts you to a hazardous situation that WILL or COULD
cause serious bodily harm or death. Be alert and implement relevant
safety precautions.
This dangerous voltage warning symbol indicates a risk of electric shock
and hazards from dangerous voltage.
his symbol alerts a hazardous situation, which if not avoided, COULD
cause minor to moderate personal injury or property damage. The
relevant safety precautions MUST be implemented at all times.
USA Sales, Parts and Service 1-800-424-2411
Canadian Sales 1-888-442-7526
Canada or USA Parts/Service 1-800-427-6668
International Sales and Service www.ManitowocFoodservice.com
2 Part # 4532415 Rev 3 (8/19/14)
Table of Contents RTCSmp Built-In Module-Line Dual/Quad Cooktops
1.1 Important Electrical & Installation Requirements ......................................................................................................................... 5
1.2 Risk Involved By Disregarding Safety Information ....................................................................................................................... 5
1.3 Safety Instructions for Operator .......................................................................................................................................................... 5
1.4 Improper Use of the Equipment ......................................................................................................................................................... 6
1.5 Unauthorized Modification and Use of Spare Parts ..................................................................................................................... 6
1.6 Pan Detection ............................................................................................................................................................................................ 7
1.7 Cooking Zone Monitoring ..................................................................................................................................................................... 7
2Components and Features ........................................................................................................................................ 8
2.2 Components and Features .................................................................................................................................................................... 8
3Dimensions and Technical Specifications .............................................................................................................. 10
3.2 Nomenclature and Models..................................................................................................................................................................10
4.4 Control Unit and Operation Unit (Power Switches) ...................................................................................................................17
4.4.4Dimensions – Control Unit ............................................................................................................................................18
5Function Test ............................................................................................................................................................ 37
6.2 Proper Placement of Cookware .........................................................................................................................................................39
6.3 Power Control ..........................................................................................................................................................................................40
6.4 No Pan No Heat .......................................................................................................................................................................................41
6.5 When Unit is Not In Use ........................................................................................................................................................................41
10.1Common causes for induction unit failure ................................................................................................................................... 44
10.2Problems and Possible Causes .......................................................................................................................................................... 45
10.3Troubleshooting with Error Codes (for Service Technicians) ................................................................................................ 46
WARNINGThis product contains chemicals known to the State of California to cause cancer.
Installation and servicing of this product could expose you to airborne particles of glass
wool / ceramic fibers. Inhalation of airborne particles of glass wool / ceramic fibers is
known to the State of California to cause cancer.
IMPORTANTWarning labels mounted directly on the induction unit must be observed at all times and
kept in a fully legible condition.
IMPORTANTTo ensure your working environment is safe, you must follow all safety instructions
contained in this manual, the existing national regulations for accident prevention with
electrical systems, as well as any relevant company-specific safety instructions.
The induction unit should only be used if and only if the installation
of the electrical system is fitted by an approved installation
contractor in accordance with specific national and local regulations.
1.1 Important Electrical & Installation Requirements
This appliance component requires additional features and components to comply with appliance and electrical
standards. It is the responsibility of the customer and installer to interpret and comply with all applicable safety
and electrical standards. Refer to details in section 4 Installation.
1.2 Risk Involved By Disregarding Safety Information
Disregarding the safety instructions may cause harm to people, the surroundings, and the induction unit. Garland
is not responsible for any damages or personal injury caused by failure to observe the safety requirements. Risks
involved when disregarding safety precautions may include:
Death or injury caused by electric shock.
Injury due to burns from contacting overheated cooking surface, cookware, or oil and grease.
Damage to the induction unit caused by using unsuitable cookware.
1.3 Safety Instructions for Operator
Please follow the following rules to avoid personal injuries and property damages:
When the unit is in use, heat transfers from the cookware to the glass-top; the glass-top can become hot. To
avoid burn injuries, do not touch the heating area when the unit is in use.
The induction unit heats up cookware and cooks food quickly. Do not leave an empty pan on the unit and do
If the glass-top is cracked or broken, switch off the induction unit immediately and if possible and safe,
disconnect it from the power supply. Do not touch any parts inside the induction unit.
Persons with cardiac pacemakers should consult their doctors whether they are safe near an induction unit.
Ensure no liquid can enter into the induction unit. Do not let water or food overflow the cooking area. Do not
use hoses to clean or power wash the induction unit or its vicinity.
Do not put any other items on the glass-top except non-empty induction cookware.
o Do not leave any object such as paper, cardboard, or cloth between the cookware and the cooking
surface, as this might start a fire.
o Do not place any metallic objects other than cookware on the induction unit. Metallic objects (such
as closed cans, aluminum foil, cutlery, jewelry, or watches) are heated up very quickly when placed
on the induction unit while the unit is in use.
o Do not place credit cards, phone cards, tapes, or any objects sensitive to magnetism on the cooking
surface.
o Do not place plastic vessels and aluminum objects such as aluminum foil on the glass-top.
The induction unit has an internal air-cooling system. Do not block the air inlet and outlet slots with objects
such as containers. Any air obstruction could cause the unit to be overheated and to switch off.
Use only induction suitable cookware with proper sizes and made of proper material. The induction suitable
cookware should also be in good condition without any uneven, arched or partially detached bottoms.
Switch the unit OFF if you take the cookware away for a while. This will prevent the heating process to start
automatically and unintentionally when a pan is placed back on the heating area. If any person needs to use
the induction unit, he/she will have to turn the unit ON intentionally.
1.4 Improper Use of the Equipment
The reliability of the induction unit can only be guaranteed when it is used properly. The induction unit must
always be operated within the limits provided in the technical specifications. Please refer to section 9 Important Rules of using induction equipment.
1.5 Unauthorized Modification and Use of Spare Parts
Please contact Garland if you intend to make any changes on the induction unit. For safety reasons, always use
genuine parts and accessories approved by Garland. Any unauthorized modification as well as any installation of
unapproved components will void all warranty.
When a temperature is chosen, the induction unit only transmits energy when a pan is placed in the heating zone.
If you remove the pan from the heating zone, power transfer to the pan stops immediately. If the pan is put back
in the heating zone, power is transferred to the pan again.
After switching off the unit, there is no heat retained inside the unit.
NOTE: Pan with a bottom diameter smaller than 5”(12 cm) is not detected by the system.
1.7 Cooking Zone Monitoring
Each cooking zone is monitored by multiple temperature sensors beneath the glass-top. The sensors can detect
overheated empty pans or overheated oil and grease. When this occurs, the system stops the energy supply to
the pan. You must turn the unit off and let it cool down before restarting it.
o avoid burn injuries, do not touch the unit when a pan is
CAUTION
overheated and take all the necessary precautions when
removing the overheated pan.
Part # 4532415 Rev 3 (8/19/14) Page 7
Components and Features RTCSmp Built-In Module-Line Dual/Quad Cooktops
2 Components and Features
2.1
Application
The unique RTCSmp Module-Line Cooktops are specially engineered for building the most flexible kitchen
operation. The Module-Line Family offers a wide selection of cooking surfaces: single, dual, quad cooktops with
round, full or a combination of round and full induction coils. In addition, griddle, braising pan, and wok cooking
options are also available.
These RTCSmp units provide numerous great features including fast heat up time, precise temperature
monitoring and control, temperature consistency, ease of use and maintenance. To guarantee the induction
units’ reliability and performance, please observe all safety, installation, and operation requirements mentioned in
this manual.
2.2
Components and Features
Built with a robust construction, the RTCSmp Induction Module-Line Cooktop is
modular and powerful with the revolutionary RTCSmp-Technology (Realtime
Temperature Control System with Multi-Point sensing). The RTCSmp Technology
Each built-in Module-Line concept consists of: induction generator(s), control unit(s), coil carrier sheet(s) with coils
and sensors, operation unit(s) with rotary switch(es), 6mm thick Ceran glass-top(s), mounting frame(s) with
silicone gaskets, and cables.
Induction Generator:
OR
monitors the energy supply, the state of the induction coil, power board, CPU,
and the cooking zone in realtime. RTCSmp also limits the energy supply during
peak load and its special control eliminates interference noises.
The module-line models include a number of components which allow for
optimal flexibility in designing an efficient kitchen. The unique features of each
component are outlined below. See also chapter 3 Dimensions and Technical Specifications.
Can be installed up to 10 feet away from other components. | All electrical
connections can be accessed externally through plug connections. | Closed
aluminum housing with an integrated cooling fan to keep electronics cool. |
Integrated air guiding system to direct exhaust air out of the housing.
Information and diagnostic hub for the whole induction unit. | IR interface with
diagnostic system for service. | Connections to other unit components via plug
connections. | Compact design and easy to install using special installation
tabs/brackets.
Versions:
IN/MO7000/10000, IN/MO7000/14000
Components and Features RTCSmp Built-In Module-Line Dual/Quad Cooktops
Coil Carrier Sheet:
Multiple options available: round or full coil in single, dual, quad, or combination of round/full coil
configurations. | Compact and low profile design.
Full Coil (FL): Rectangular in shape. Several large or small pans can be placed on one surface at the same
time.
Round Coil: One pan is used for each heat-zone. Round coils have higher power density and energy
efficiency.
Visual differences between full and round coil carrier sheets and the corresponding glass-tops:
Coil Carrier Sheet
(Coils + Sensors)
Glass Top
Glass-Top:
Installation Frame:
Full Coil
Round Coil
6mm thick Ceran glass-top. | Easy to clean and maintain. | Glass-top patterns
match the corresponding coil versions underneath: Full-Coil or Round-Coil.
Installation/mounting frame is supplied for flush mounting the coil carrier
sheet(s) and glass-top. | Silicone gaskets (not shown) included.
Five Sizes of Frames:
- for -360 or -360FL dual models with 360x360x6mm glasstop
- for -650 or -650FL dual models with 650x375x6mm glasstop
- for -720 or -720FL dual models with 720x360x6mm glasstop
- for -650 or -650FL quad models with 650x650x6mm glasstop
- for -720 or -720FL quad models with 720x720x6mm glasstop
Operation Unit:
The power switch (Operation Unit) regulates the temperature in power levels 1
to 12. | Simple to operate; adjust the temperature setting simply by turning the
knob. | LED light indicator (not shown) signals the ON/OFF state, pan detection
process and error codes. | Pre-assembled with plastic knob, LED light and cable
(1-meter).
Cable Kit:
2.5-meter cable kit(s) for 208V or 400V is included. Each kit includes cables for
induction coils, sensors, and CAN/BUS connections. Fan cables are included
where applicable. Induction coil cable std. length, 2.5m/98”; sensor cable,
1m/39”; CAN/BUS cable, std. 3m/118”.
Dimensions and Technical Specifications RTCSmp Built-In Module-Line Dual/Quad Cooktops
T
3 Dimensions and Technical Specifications
3.1 Rating Plate
he rating plate specifies important information such as model number,
serial number, and electrical specifications. The rating plate is affixed to
the side of the induction generator, next to the mains connection.
3.2 Nomenclature and Models
Series Style/
Function
MO =
module-line
DU = Dual 7000
DU = Dual
with FL=Full
coil(at end)
QU = Quad 14000
QU = Quad
with FL=Full
coil(at end)
3.3 Dimensions
For the dimensions of the components, please refer to the technical drawings in section 4 Installation.
Power
(Watt)
10000
7000
14000
20000
21000
24000
28000 650 x 650
Glass Size
(mm)
360 x 360
650 x 375
720 x 360
360 x 360
650 x 375
720 x 360
650 x 650
720 x 720
720 x 720
Models
MO DU 7000-360, MO DU 10000-360
MO DU 7000-650, MO DU 10000-650
MO DU 7000-720, MO DU 10000-720
MO DU 7000-360FL, MO DU 14000-360FL
MO DU 14000-650FL
MO DU 14000-720FL
MO QU 14000-650, MO QU 20000-650
MO QU 14000-720, MO QU 20000-720
MO QU 21000-720
MO QU 24000-720
MO QU 28000-650FL
MO QU 28000-720FL
3.4 Models and Components Charts
Models and Components Charts are provided in section 4 Installation. For each model, a list of components and
their electrical connections are shown. Quantities are specified on the charts.
10 Part # 4532415 Rev 3 (8/19/14)
Dimensions and Technical Specifications RTCSmp Built-In Module-Line Dual/Quad Cooktops
3.5 Electrical Specifications
#
Model - DUAL Voltage Power
208 V AC/ 3Ph/ 60Hz 7000W(2x3500 W)/ 22A 1 AWG 10
MO DU 7000 360 FL
440 V AC/ 3Ph/ 50Hz 7000W(2x3500 W)/ 10A 1 1.5mm2
MO DU 7000 360
MO DU 7000 650
MO DU 7000 720
MO DU 10000 360
MO DU 10000 650
MO DU 10000 720
MO DU 14000 360 FL
MO DU 14000 650 FL
MO DU 14000 720 FL
Model - QUAD Voltage Power
208 V AC/ 3Ph/ 60Hz 7000W(2x3500 W)/ 22A 1 AWG 10
400 V AC/ 3Ph/ 50Hz 7000W(2x3500 W)/ 11A 1 1.5mm2
440 V AC/ 3Ph/ 50Hz 7000W(2x3500 W)/ 10A 1 1.5mm2
208 V AC/ 3Ph/ 60Hz 10000W(2x5000 W)/ 30A 1 AWG 8
400 V AC/ 3Ph/ 50Hz 10000W(2x5000 W)/ 16A 1 2.5mm2
440 V AC/ 3Ph/ 50Hz 10000W(2x5000 W)/ 15A 1 2.5mm2
This appliance component requires additional features and components to comply with appliance and
electrical standards. It is the responsibility of the customer and installer to interpret and comply with all
applicable safety and electrical standards.
o This product requires the addition of:
A suitable non-flammable electrical enclosure; a means to conceal and protect
components and wiring.
Grounding and bonding to the enclosure.
Warning and caution labels and other markings required by electrical and safety
standards.
Markings to show appliance ratings and end manufacturer information.
Investigation by local electrical authority.
o Depending on the application and configuration of this product, consider the addition of:
Field supply connection terminals.
Branch circuit protection.
Fans, ventilation or cooling systems and controls.
The installation, including electrical installation, must be carried out by registered installation contractors
only. The contractors are responsible for interpreting all instructions correctly and performing the
installation in compliance with national and local regulations. The warning signs and rating plates on the
cooking equipment must strictly be followed.
Read ALL SECTIONS carefully, comply with all requirements listed and ensure all inspection is done by
qualified personnel.
Refer to the technical data given in chapter 3 Dimensions and Technical Specifications.
Induction equipment that is not installed correctly will have warranty voided. See Warranty, p.2.
4.2 Installation Overview and Installation Clearance
4.2.1 Installation Overview
To protect the induction unit and wiring, we recommend isolating the generator, the coil carrier sheets, and the
wires in separate electrical compartments inside the cabinet (Figure B). The illustration also shows a simplified
representation of an installation.
IMPORTANT To ensure reliability of the induction unit, the cabinet/compartments must have sufficient
ventilation for the exhaust. Buildup of hot exhaust air will cause the unit to reduce power or to
switch-off. See 3.5 Operating Conditions.
Figure (A) All components are installed inside one single compartment and the wires are exposed.
Figure (B) The interior space of the cabinet is divided. The coil carrier sheet, the control unit and their wiring
are protected inside the upper compartment; the generator and its wiring are protected inside
the lower compartment. Extra storage space can also be created.
IMPORTANT Fresh air intake. It is recommended to isolate the fresh air intake
(C)
Air Intake Filter
from the exhaust air via an air intake duct, an air outlet duct or both. Filter the
intake air with a removable air filter (right, an example).
(D) Hot air exhaust from the induction generator.
IMPORTANT Air exhaust opening installed on the cabinet. It is highly
(E)
recommended to install a fan or fans on the cabinet to pull hot exhaust air away
from the electronic equipment. Buildup of hot exhaust air will cause the induction
Filter Holder
Filter Holder
unit to reduce power or to switch-off.
(F)
CLEARANCE Minimum clearance, see section 4.2.2.
(G) A Coil Carrier Sheet and Mounting Frame.
(H)
CLEARANCE Minimum clearance, see section 4.2.2.
(I) Maximum distance between the control unit and the coil carrier sheet is 80 cm/31.5”. See (M).
(J) Control Unit.
(K) RJ45 CAN/BUScable, standard length= 3m / 118” , to connect the control unit to the generator.
(L) Power switch cable, length= 0.9m / 36” , to connect the operation unit (power switch) to control unit.
Maximum distance between the control unit and the operation unit: 80 cm/31.5”.
(M) Sensor cable, length= 1m / 39” , to connect the sensors on the coil carrier sheet to the control unit.
(N) Induction coil cable, standard length= 2.5m / 98” , to connect the induction coils on the coil carrier
sheet to the generator.
IMPORTANT Always route sensor and communication cables separately and away from the coil
cables.
(O) Main power cable connection. Power cable is not provided.
The maximum operating temperature for the induction unit must not exceed 104F (40C).
Buildup of hot exhaust air around the induction unit will cause the unit to reduce power or to switch-off.
Recommended: At an appropriate location on the cabinet, install an exhaust fan to force hot air out the
cabinet and away from the induction unit. Consult an electrical or installation expert for the most
appropriate location to install a cabinet exhaust fan.
Recommended: Filter the intake air with an air intake filter. Kitchen air often contains grease laden
vapors. Grease deposits inside the generator may cause overheating. Failure to provide clean fresh
cooling air may void warranty.
NOTE: Additional fans and cooling controls are the responsibility of the customer and installer.
Clearance: refer to the data in section 3.5 Operating Conditions.
Part # 4532415 Rev 3 (8/19/14) Page 15
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